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Updating (flashing) BIOS from a disc, Recovering from a POST/BIOS update failure

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3. Levels 1 and 2 Support To update (flash) the BIOS, see "Updating (flashing) BIOS from a disc" on page 560. Updating (flashing) BIOS from a disc This section provides instructions on how to update (flash) BIOS from a disc. System BIOS program updates are available at: http://www.lenovo.com/support To update (flash) BIOS from a disc: 1. Make sure the optical drive you want to use is set as the first boot device in the startup device sequence. See "Selecting a startup device" on page 45. 2. Make sure the computer is turned on. Then, insert the system program update (flash) disc into the optical drive. 3. Turn the computer off and back on again. The update begins. 4. When prompted to change the serial number, press Y. 5. Type in the twenty character serial number of your computer and then press Enter. 6. When prompted to change the machine type/model, press Y. 7. Type in the twenty character machine type/model of your computer and then press Enter. 8. Follow the instructions on the screen to complete the update. Recovering from a POST/BIOS update failure If the power to your computer is interrupted while POST/BIOS is being updated (flash update), your computer might not restart correctly. If this happens, perform the following procedure which is commonly called Boot-block Recovery. 1. Turn off the computer and any attached devices, such as printers, monitors, and external drives. 2. Unplug all power cords from electrical outlets, and remove or open the computer cover. See "Removing the computer cover" on page 73 or "Opening the computer cover" on page 107. 3. Depending on your machine type, you might need to lay the computer on its side for easier access to the system board or you might need to pivot the optical drive bay assembly upward and or remove the hard disk drive to access the system board, see "Accessing the system board components and drives" on page 108. 4. Locate the Clear CMOS/Recovery jumper on the system board. See "Locating parts on the system board" on page 76 or "Locating parts on the system board" on page 110. 5. Remove any cables that impede access to the Clear CMOS/Recovery jumper. 6. Move the jumper from the standard position (pin 1 and pin 2) to pin 2 and pin 3. 7. Reconnect any cables that were disconnected. 8. Reinstall or close the computer cover and reconnect the power cords for the computer and monitor to electrical outlets. See "Completing the FRU replacement" on page 103 or "Completing the FRU replacement" on page 131. 9. Turn on the computer and the monitor, and then insert the POST/BIOS update (flash update) disc into the optical drive. 10. Turn the computer off and back on again. 11. The recovery session will take two to three minutes. During this time you will hear a series of beeps. After the update session is completed, there will be no video, the series of beeps will end, and the system will automatically turn off. Remove the disc from the optical drive before the system completely turns off. 12. Repeat steps 2 through 5. 560 ThinkCentre Hardware Maintenance Manual

Section	Page
Chapter 1. About this manual	9
Important safety information	9
Important information about replacing RoHS compliant FRUs	9
Chapter 2. Safety information	11
General safety	11
Electrical safety	11
Voltage-selection switch	13
Safety inspection guide	13
Handling electrostatic discharge-sensitive devices	14
Grounding requirements	14
Safety notices (multi-lingual translations)	14
Chapter 3. General information	37
Online Books folder	37
Lenovo ThinkVantage Tools	37
SimpleTap	38
Lenovo Solution Center	38
ThinkVantage Productivity Center	38
Access Help	38
Additional information resources	39
Specifications	40
For machine types: 3063, 3231, 3285, 4084, 4085, 4086, 4087, 6138, 6209, 6239, 6302, 7188, 7244, 7347, 7355, 7358, 7373, 7484, 7571, 7628, 7635, 7639, 8494, 8854, 9728, 9960, and 9965.	40
For machine types: 3379, 4083, 4088, 4099, 4138, 5897, 6137, 6234, 6258, 6303, 7174, 7220, 7346, 7354, 7357, 7360, 7483, 7582, 7627, 7630, 7638, 8910, and 9964.	40
Chapter 4. General checkout	43
Problem determination tips	44
Chapter 5. Diagnostic programs	45
Lenovo ThinkVantage Toolbox	45
Lenovo Solution Center	45
Lenovo System Toolbox	46
PC-Doctor for Rescue and Recovery	46
PC-Doctor for DOS	46
Creating a diagnostic disc	47
Running the diagnostic program from the diagnostic disc	47
Navigating through the diagnostic programs	47
Running tests	47
Viewing the test log	49
Chapter 6. Using the Setup Utility	51
Starting the Setup Utility program	51
Viewing and changing settings	51
Using passwords	51
Password considerations	51
Power-On Password	52
Administrator Password	52
Hard Disk User Password	52
Setting, changing, and deleting a password	52
Enabling or disabling a device	52
Selecting a startup device	53
Selecting a temporary startup device	53
Selecting or changing the startup device sequence	53
Exiting from the Setup Utility program	53
Chapter 7. Symptom-to-FRU index	55
Hard disk drive boot error	55
Power Supply Problems	55
Diagnostic error codes	56
Beep symptoms	73
POST error codes	74
Miscellaneous error messages	75
Undetermined problems	77
Chapter 8. Replacing FRUs (Machine Types: 3063, 3231, 3285, 4084, 4085, 4086, 4087, 6138, 6209, 6239, 6302, 7188, 7244, 7347, 7355, 7358, 7373, 7484, 7571, 7628, 7635, 7639, 8494, 8854, 9728, 9960, and 9965.)	79
Locating connectors on the front of the computer	79
Locating connectors on the rear of the computer	80
Removing the computer cover	81
Locating components	83
Locating parts on the system board	84
Removing and reinstalling the front bezel	85
Replacing a memory module	86
Replacing the power supply	87
Replacing the heat sink and fan assembly	88
Replacing the microprocessor	89
Replacing the system board	92
Replacing the battery	94
Replacing an adapter card	95
Replacing the primary hard disk drive	97
Replacing the secondary hard disk drive	100
Replacing the optical drive	102
Replacing the diskette drive	103
Replacing the front fan assembly	104
Replacing the rear fan assembly	106
Replacing the front audio and USB assembly	108
Replacing the internal speaker	109
Completing the FRU replacement	111
Chapter 9. Replacing FRUs (Machine Types: 3379, 4083, 4088, 4099, 4138, 5897, 6137, 6234, 6258, 6303, 7174, 7220, 7346, 7354, 7357, 7360, 7483, 7582, 7627, 7630, 7638, 8910, and 9964.)	113
Locating connectors on the front of the computer	113
Locating connectors on the rear of the computer	114
Opening the computer cover	115
Accessing the system board components and drives	116
Locating components	117
Locating parts on the system board	118
Replacing the battery	118
Replacing a memory module	120
Replacing an adapter card	121
Replacing the power supply	123
Replacing the heat sink and fan assembly	125
Replacing the microprocessor	126
Replacing the system board	129
Replacing the hard disk drive	130
Replacing the optical drive	132
Replacing the card reader	134
Replacing the internal speaker	135
Replacing the front audio and USB assembly	138
Completing the FRU replacement	139
Chapter 10. FRU lists	141
Overall: MT 3063, 3231, 3285, 4084, 4085, 4086, 4087, 6138, 6209, 6239, 6302, 7188, 7244, 7347, 7355, 7358, 7373, 7484, 7571, 7628, 7635, 7639, 8494, 8854, 9728, 9960, and 9965.	141
Mechanical FRUs	176
Keyboard and Mouse	188
Adapters and miscellaneous FRUs	222
Power Cords	229
Recovery discs	242
Windows XP Professional Recovery CD	242
Windows Vista 32 Home Basic Recovery CD	253
Windows Vista Home Basic 32 with IE9 Recovery CD	265
Windows Vista Business 32 Recovery CD	276
Windows Vista Business 32 SP2 with IE9 Recovery CD	287
Windows Vista Business 64 Recovery CD	299
Windows 7 Home Basic 32 Recovery CD	302
Windows 7 Home Basic 32 SP1 Recovery CD	306
Windows 7 Home Premium 32 Recovery CD	309
Windows 7 Home Premium 32 SP1 Recovery CD	316
Windows 7 Professional 32 Recovery CD	322
Windows 7 Professional 32 SP1 Recovery CD	333
Windows 7 Professional 64 Recovery CD	344
Windows 7 Professional 64 SP1 Recovery CD	353
Windows 7 Ultimate 32 SP1 Recovery CD	362
Windows 7 Ultimate 64 SP1 Recovery CD	363
Windows Vista Ultimate 32 Recovery CD	364
Windows Vista Starter SP2 Recovery CD	366
Windows 7 Starter 32 Recovery CD	366
Overall: MT 3379, 4083, 4088, 4099, 4138, 5897, 6137, 6234, 6258, 6303, 7174, 7220, 7346, 7354, 7357, 7360, 7483, 7582, 7627, 7630, 7638, 8910, and 9964.	367
Mechanical FRUs	394
Keyboard and Mouse	406
Adapters and miscellaneous FRUs	436
Power Cords	441
Recovery discs	453
Windows XP Professional Recovery CD	453
Windows Vista Home Basic 32 Recovery CD	463
Windows Vista Home Basic 32 SP2 with IE9 Recovery CD	473
Windows Vista Business 32 Recovery CD	483
Windows Vista Business 32 SP2 with IE 9 Recovery CD	493
Windows Vista Business 64 Recovery CD	503
Windows Vista Ultimate 32 Recovery CD	506
Windows Vista Starter 32 SP2 Recovery CD	509
Windows 7 Home Basic 32 Recovery CD	509
Windows 7 Home Basic 32 SP1 Recovery CD	513
Windows 7 Home Premium 32 Recovery CD	516
Windows 7 Home Premium 32 SP1 Recovery CD	522
Windows 7 Professional 32 Recovery CD	527
Windows 7 Professional 32 SP1 Recovery CD	537
Windows 7 Professional 64 Recovery CD	547
Windows 7 Professional 64 SP1 Recovery CD	555
Windows 7 Ultimate 32 Recovery CD	563
Windows 7 Ultimate 64 Recovery CD	564
Windows 7 Starter 32 SP1 Recovery CD	564
Chapter 11. Additional service information	567
Security features	567
Hardware controlled passwords	567
Operating system password	567
Vital Product Data	567
Secure Managed Client	567
BIOS levels	567
Updating (flashing) BIOS from a disc	568
Recovering from a POST/BIOS update failure	568
Power management	569
Automatic configuration and power interface (ACPI) BIOS	569
Automatic Power-On features	569
Appendix A. Notices	571
Television output notice	572

Match case Limit results 1 per page

3. Levels 1 and 2 Support

To update (ﬂash) the BIOS, see “Updating (ﬂashing) BIOS from a disc” on page 560.

Updating (ﬂashing) BIOS from a disc

This section provides instructions on how to update (ﬂash) BIOS from a disc. System BIOS program updates

are available at:

http://www.lenovo.com/support

To update (ﬂash) BIOS from a disc:

1. Make sure the optical drive you want to use is set as the ﬁrst boot device in the startup device sequence.

See “Selecting a startup device” on page 45.

2. Make sure the computer is turned on. Then, insert the system program update (ﬂash) disc into the

optical drive.

3. Turn the computer off and back on again. The update begins.

4. When prompted to change the serial number, press Y.

5. Type in the twenty character serial number of your computer and then press Enter.

6. When prompted to change the machine type/model, press Y.

7. Type in the twenty character machine type/model of your computer and then press Enter.

8. Follow the instructions on the screen to complete the update.

Recovering from a POST/BIOS update failure

If the power to your computer is interrupted while POST/BIOS is being updated (ﬂash update), your computer

might not restart correctly. If this happens, perform the following procedure which is commonly called

Boot-block Recovery.

1. Turn off the computer and any attached devices, such as printers, monitors, and external drives.

2. Unplug all power cords from electrical outlets, and remove or open the computer cover. See “Removing

the computer cover” on page 73 or “Opening the computer cover” on page 107.

3. Depending on your machine type, you might need to lay the computer on its side for easier access to

the system board or you might need to pivot the optical drive bay assembly upward and or remove

the hard disk drive to access the system board, see “Accessing the system board components and

drives” on page 108.

4. Locate the Clear CMOS/Recovery jumper on the system board. See “Locating parts on the system

board” on page 76 or “Locating parts on the system board” on page 110.

5. Remove any cables that impede access to the Clear CMOS/Recovery jumper.

6. Move the jumper from the standard position (pin 1 and pin 2) to pin 2 and pin 3.

7. Reconnect any cables that were disconnected.

8. Reinstall or close the computer cover and reconnect the power cords for the computer and monitor

to electrical outlets. See “Completing the FRU replacement” on page 103 or “Completing the FRU

replacement” on page 131.

9. Turn on the computer and the monitor, and then insert the POST/BIOS update (ﬂash update) disc

into the optical drive.

10. Turn the computer off and back on again.

11. The recovery session will take two to three minutes. During this time you will hear a series of beeps. After

the update session is completed, there will be no video, the series of beeps will end, and the system will

automatically turn off. Remove the disc from the optical drive before the system completely turns off.

12. Repeat steps 2 through 5.

560

ThinkCentre Hardware Maintenance Manual