Lenovo ThinkCentre M91p (English) User Guide

Lenovo ThinkCentre M91p Manual

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  • Lenovo ThinkCentre M91p | (English) User Guide - Page 1
    ThinkCentre User Guide Machine Types: 4466, 4471, 4474, 4477, 4480, 4485, 4496, 4498, 4503, 4512, 4514, 4518, 4554, 7005, 7023, 7033, 7035, 7072, 7079, and 7177
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    ThinkCentre User Guide Machine Types: 4466, 4471, 4474, 4477, 4480, 4485, 4496, 4498, 4503, 4512, 4514, 4518, 4554, 7005, 7023, 7033, 7035, 7072, 7079, and 7177
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    it supports, be sure to read and understand the "Important safety information" on page vii and Appendix A "Notices" on page 117. Fourth Edition (June 2012) © Copyright Lenovo 2011, 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration
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    . . . . . vii Service and upgrades vii Static electricity prevention vii Power cords and power adapters viii Extension cords and related card 33 Installing or replacing a memory module . . . 35 Replacing the battery 36 Replacing the heat sink and fan assembly . . 37 Replacing the power supply
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    Web site (http://www.lenovo.com) . . 114 Lenovo Support Web site 114 Help and service 114 Using the documentation and diagnostic programs 114 Calling for service 115 Using other services 115 Purchasing additional services 116 Appendix A. Notices 117 Trademarks 118 iv ThinkCentre User Guide
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    Union 125 Appendix D. Restriction of Hazardous Substances Directive (RoHS) . . . . 127 China RoHS 127 Turkish RoHS 127 Ukraine RoHS 127 India RoHS 128 Index 129 © Copyright Lenovo 2011, 2012 v
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    vi ThinkCentre User Guide
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    from the Lenovo® Support Web site at http://www.lenovo.com/support. The Lenovo Support Web site also provides the ThinkCentre Safety and Warranty Guide and this ThinkCentre User Guide in additional languages. Service and upgrades Do not attempt to service a product yourself unless instructed to do
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    requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings. viii ThinkCentre User Guide
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    desktop computer for dust accumulation at least once every three months. Before inspecting your computer, turn off the power and unplug the computer's power the inside of the computer including heat sink inlet fins, power supply vents, and fans. Always turn off and unplug the Lenovo 2011, 2012 ix
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    precautions with your desktop computer: • Keep fan, radio, high-powered speakers, air conditioner, these appliances can damage the monitor and data on the hard unless the jack is specifically designed for wet locations been disconnected at the network interface. • Use caution ThinkCentre User Guide
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    the following handling instructions. CAUTION: power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem
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    xii ThinkCentre User Guide
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    by model type): • Intel® Core™ i3 microprocessor • Intel Core i5 microprocessor • Intel Core i7 microprocessor • Intel Celeron® microprocessor • Intel Pentium® microprocessor Memory Your computer supports up to four double data rate 3 unbuffered dual inline memory modules (DDR3 UDIMMs). Internal
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    and less expensive for businesses to monitor, maintain, update, upgrade, and repair. • Intel Matrix Storage Manager Intel Matrix Storage Manager is a device driver that provides support for SATA RAID 5 arrays and SATA RAID 10 arrays on specific Intel chipset system boards to facilitate increased
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    six on the rear panel) • One Ethernet connector • One DisplayPort connector • One VGA monitor connector • One Personal System/2 (PS card slots • One PCI Express x1 card slot • One PCI Express x16 graphics card slot Power supply Your computer comes with 240-watt automatic voltage-sensing power supply
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    might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor. 4 ThinkCentre User Guide
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    Fingerprint Reader Lenovo Solution Center or Lenovo ThinkVantage Toolbox System Health and Diagnostics ThinkVantage Password Manager Password Vault ThinkVantage Power Manager Power Controls ThinkVantage Rescue and Recovery® Enhanced Backup and Restore ThinkVantage System Update Update and
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    ThinkVantage Password Manager program, do the following: 1. Click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools, and double-click Password Vault. 2. Follow the instructions on the screen. 3. When the installation process completes, the Password Vault icon is activated. 6 ThinkCentre User Guide
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    manually before enabling its features. To install the ThinkVantage Rescue and Recovery program, do the following: 1. Click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools, and double-click Enhanced Backup and Restore. 2. Follow the instructions applications, device drivers, BIOS updates, and other
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    Figure 1. Front connector locations 1 Optical drive eject/close button 2 Power switch 3 Hard disk drive activity indicator 4 Power indicator 5 USB connector (USB port 2) 6 Microphone connector 7 Headphone help you determine where to connect the cables on your computer. 8 ThinkCentre User Guide
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    1 Power cord connector 2 Serial port (Serial port 1) 3 VGA monitor connector 4 DisplayPort connector 5 USB connectors (USB port 3 to 8) 6 Microphone connector 7 Audio line-out connector 8 Audio line-in connector 9 PCI Express x16 graphics card slot 10 PCI Express x1 card slot 11 PCI card slots
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    keyboard connector (optional) PS/2 mouse connector (optional) USB connector VGA monitor connector Description Used to attach a microphone to your computer when you want additional USB devices. Used to attach a VGA monitor or other devices that use a VGA monitor connector. 10 ThinkCentre User Guide
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    2 Power supply assembly 3 Memory module 4 Optical drive 5 Front audio and USB assembly 6 Front bezel 7 System fan assembly 8 Internal speaker (installed in some models) 9 Cover presence switch (Intrusion switch) 10 Hard disk drive (or solid state drive) 11 PCI card
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    Express x16 graphics card slot 12 Parallel connector 26 System fan connector 13 SATA connectors 1 and 2 (SATA 3.0 connectors) 27 Cover presence switch connector (Intrusion switch connector) 14 SATA connector 3 (SATA 2.0 connector) 28 PS/2 keyboard and mouse connector 12 ThinkCentre User Guide
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    in bays. In this manual, the bays are referred on page 29 for instructions on how to install installed in some models) 2 Bay 2 - Card reader drive bay 3 Bay 3 - SATA Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service
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    The following is a sample of the machine type and model label. Figure 6. Machine type and model label 14 ThinkCentre User Guide
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    the use of your computer. Can I get my user guide in another language? The user guide is available in various languages on the Lenovo Support Web site at: http://www.lenovo.com/ThinkCentreUserGuides Where are my recovery discs? Lenovo provides a program that enables you to create recovery discs
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    of the PCI card slots. About your computer audio If a factory-installed, high-performance audio adapter is installed in your computer, the system-board audio connectors on the rear of the computer are typically disabled; use the connectors provided on the audio adapter. 16 ThinkCentre User Guide
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    powered stereo speakers to the audio line-out connector to enjoy better sound with multimedia applications. Setting the volume from the desktop The desktop new settings. To add the volume icon to the taskbar on the Windows Vista operating system, do the following: 1. From the Windows desktop -RAM
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    of the tray. If your drive has a snap hub, support the tray with one hand and then push on the center front of the DVD drive. Be sure the drive is powered off when using the emergency eject. Use the Eject/Load Lenovo Edition. 2. Follow the instructions on the screen. 18 ThinkCentre User Guide
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    For detailed information about using the Corel DVD MovieFactory program, see the help system for the program. You can also use Windows Media Player to record CDs and data DVDs. For more information, see "Help and Support" on page 113. Chapter 2. Using your computer 19
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    20 ThinkCentre User Guide
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    computer experience. Assistive technologies enable users to access information in the the World Wide Web: http://www.lenovo.com/healthycomputing Arranging your workspace To get seat of your chair should adjust independently and provide good support. The seat should have a curved front to relieve
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    the computer power cord directly into an electrical outlet. • Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally. For more information about power cords, see "Power cords and power adapters" on page viii. 22 ThinkCentre User Guide
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    technical information and upgrades. When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users. Moving your computer
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    For power cord information and part numbers, go to: http://www.lenovo.com/powercordnotice 24 ThinkCentre User Guide
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    fingerprint reader. By enrolling your fingerprint and associating it with a Power-on Password, a Hard Disk Password, or both passwords beforehand, authentication can replace passwords and enable simple and secure user access. • Startup sequence control For more information, Lenovo 2011, 2012 25
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    lenovo.com/support Figure 7. Integrated cable lock Using passwords You can set a variety of passwords through the Microsoft Windows operating system and through the BIOS of your computer to help deter unauthorized use of your computer. BIOS information, see "Power-On Password" ThinkCentre User Guide
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    , you can use passwords for a variety of features, including controlling login access, access to shared resources, network access, and individual user settings. For more information, see "Help and Support" on page 113. Setting up the integrated Security Chip Depending on the model of your computer
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    renew the license to continue receiving the antivirus software updates. Note: Virus definition files must be kept up-to-date to guard against new viruses. For more information about how to use your antivirus software, refer to the help system of your antivirus software. 28 ThinkCentre User Guide
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    carefully. Handle PCI cards, memory modules, system boards • When possible, remove the new part from the static-protective packaging, instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option. © Copyright Lenovo
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    information" on page vii. This section provides instructions on how to remove and reinstall the front power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Open the computer cover. See "Opening the computer cover" on page 30. 30 ThinkCentre User Guide
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    3. Remove the front bezel by releasing the three plastic tabs on the top of the front bezel and pivoting the front bezel outward to remove it from the computer. Figure 9. Removing the front bezel Chapter 5. Installing or replacing hardware 31
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    Important safety information" on page vii. This section provides instructions on how to access the system board components and drives off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected ThinkCentre User Guide
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    section provides instructions on how to install or replace a PCI card. Your computer has two standard PCI card slots, one PCI Express x1 card slot, and one PCI Express x16 graphics card slot. To install or replace a PCI card, do the following: 1. Turn off the computer and disconnect all power cords
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    "Locating parts on the system board" on page 12. Figure 12. Installing the PCI card What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to "Completing the parts replacement" on page 69. 34 ThinkCentre User Guide
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    " on page vii. This section provides instructions on how to install or replace a memory module. Your computer has four slots for on page 12. To install or replace a memory module, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Open the computer
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    safety information" on page vii. Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration). A battery keeps this information active when you turn off the computer. 36 ThinkCentre User Guide
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    passwords) are lost. An error message is displayed when you turn on the computer. Refer to the "Lithium battery notice" in the ThinkCentre Safety and Warranty Guide for information about replacing and disposing of the battery. To replace the battery, do the following: 1. Turn off the computer and
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    This section provides instructions on how to replace the heat the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. off the system board. Notes: 38 ThinkCentre User Guide
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    fan assembly. Figure 19. Removing the heat sink fan duct 7. Place the new heat sink and fan assembly on the system board so that the four screws system board. 8. Follow this sequence to install the four screws to secure the new heat sink and fan assembly, as shown in Figure 18 "Screws that secure the
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    provides instructions on how to replace the power supply assembly. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety and proper Underwriters Laboratories (UL) certification. 40 ThinkCentre User Guide
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    are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. To replace the power supply assembly, do the following: 1. Remove all media from the drives and turn
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    5. Remove the two screws that secure the heat sink fan duct, and then lift the heat sink fan duct out of the chassis. Figure 21. Removing the heat sink fan duct 42 ThinkCentre User Guide
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    6. Pivot the optical drive upward and disconnect the power supply assembly cables from all drives and from power connectors 1 and 2 on the system board. Figure 22. Power connectors on the system board Note: You might also need to release the power supply assembly cables from some cable clips or ties
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    secure the new power supply assembly in place. Note: Use only screws provided by Lenovo. Figure 24. Installing the power supply assembly 10. Connect the new power supply assembly cables to all drives and the system board. See "Locating parts on the system board" on page 12. 44 ThinkCentre User Guide
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    the "Important safety information" on page vii. This section provides instructions on how to replace the microprocessor. CAUTION: The heat sink and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to
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    up and out of the microprocessor socket. Figure 27. Removing the microprocessor Notes: a. Your microprocessor and socket might look different from the one illustrated. 46 ThinkCentre User Guide
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    small triangle 1 on one corner of the microprocessor or note the orientation of the notches 2 on the microprocessor. This is important when installing the new microprocessor on the system board. c. Touch only the edges of the microprocessor. Do not touch the gold contacts on the bottom. d. Do not
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    : Do not open your computer or attempt any repair before reading and understanding the "Important safety information" on page vii. This section provides instructions on how to install the 2.5-inch solid state drive. To install the solid state drive, do the following: 48 ThinkCentre User Guide
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    . Figure 31. Installing the solid state drive with the storage converter into the hard disk drive bracket 3. Connect the signal cable and the power cable to the new solid state drive. 4. Install the solid state drive into the desired hard disk drive bay. See "Replacing the hard disk drive" on page
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    on page vii. This section provides instructions on how to replace the hard the SMC - Storage Array, contact your network or storage administrator. Note: Depending on following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Open the computer ThinkCentre User Guide
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    the hard disk drive. Important: Do not touch the circuit board 3 on the bottom of the hard disk drive. 8. Connect the signal cable and the power cable to the new hard disk drive. Chapter 5. Installing or replacing hardware 51
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    "Important safety information" on page vii. This section provides instructions on how to replace the optical drive. To replace the , do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Open the computer cover. See "Opening 52 ThinkCentre User Guide
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    5. Press the blue retaining clip to pivot the optical drive bay upward. Figure 35. Pivoting the optical drive bay 6. Disconnect the signal cable and the power cable from the rear of the optical drive. Chapter 5. Installing or replacing hardware 53
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    7. Press the optical drive lock 1 and slide the optical drive out of the rear of the drive bay assembly. Figure 36. Removing the old optical drive 8. Install the optical drive retainer on the side of the new optical drive. Figure 37. Installing the optical drive retainer 54 ThinkCentre User Guide
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    snaps into position. Figure 38. Installing a new optical drive 10. Connect the signal cable and the power cable to the rear of the optical instructions on how to install or replace the card reader. Note: The card reader is only available in some models. For new installation, see "Installing the card
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    install the two screws to secure the card reader to the bracket. 6. Install the card reader bracket to the chassis. Then push the bracket to the left to align the screw hole in the bracket with the corresponding hole in the chassis. Figure 39. Installing the card reader 56 ThinkCentre User Guide
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    bezel" on page 30. Note: You might have to remove the card reader cover 2 from the front bezel. To remove the card read cover, pivot the two retaining clips 1 that secure the card reader cover outwards and then completely disengage the card reader cover from the front bezel. Figure 41. Removing the
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    screw that secures the card reader 7. Remove the two screws that secure the card reader to its bracket. Then remove the failing card reader from the bracket. 8. Install a new card reader into the bracket and install the two screws to secure the card reader to the bracket. 58 ThinkCentre User Guide
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    9. Install the card reader bracket to the chassis. Then push the bracket to the left to align the screw hole in the bracket with the corresponding hole in the chassis. Figure 43. Installing the card reader Chapter 5. Installing or replacing hardware 59
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    instructions power cords from electrical outlets. 2. Open the computer cover. See "Opening the computer cover" on page 30. 3. Remove the hard disk drive. See "Replacing the hard disk drive" on page 50. 4. Locate the system fan assembly. See "Locating components" on page 11. 60 ThinkCentre User Guide
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    chassis, and then push the rubber mounts through the holes. Then, carefully pull on the tips of the rubber mounts from the bottom until the new system fan assembly is secured in place. Figure 46. Installing the system fan assembly Chapter 5. Installing or replacing hardware 61
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    new "Important safety information" on page vii. This section provides instructions on how to replace the front audio and USB assembly. all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected ThinkCentre User Guide
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    and USB assembly from the bracket. 7. Install a new front audio and USB assembly into the bracket and install " on page vii. This section provides instructions on how to replace the internal speaker. 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Open the computer
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    . 5. Disconnect the internal speaker cable from the internal speaker connector on the system board. See "Locating parts on the system board" on page 12. 64 ThinkCentre User Guide
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    6. Remove the screw that secures the cover presence switch (intrusion switch) and remove the cover presence switch from the chassis. Figure 49. Removing the cover presence switch Chapter 5. Installing or replacing hardware 65
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    on the chassis. Then, slide the internal speaker to the right to remove it from the chassis. Figure 50. Removing the internal speaker 8. Align the new internal speaker with the two metal clips on the chassis, and then slide the speaker as shown until it snaps into position. 66 ThinkCentre User Guide
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    Figure 51. Installing the new internal speaker 9. Reconnect the internal speaker cable to the system board. See "Locating parts on the system board" on page 12. 10. Position the cover
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    reading and understanding the "Important safety information" on page vii. This section provides instructions on how to replace the keyboard or mouse. To replace the keyboard or mouse, do the following: 1. Disconnect the old keyboard cable or mouse cable from the computer. 68 ThinkCentre User Guide
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    few days after the CRU arrives. Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http://www.lenovo.com/support. Installation instructions are provided in readme files with the device-driver files. Chapter 5. Installing or replacing hardware 69
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    70 ThinkCentre User Guide
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    install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a. Click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools, and double-click Enhanced Backup and Restore. b. Follow the instructions on the screen. c. When the
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    Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions the boot medium (memory key or other drive • On a network drive • On instructions on how to perform a backup operation using the Rescue and Recovery program on different operating systems. 72 ThinkCentre User Guide
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    the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools instructions on the screen to complete the backup operation. Performing a recovery operation This section provides instructions your hard disk drive and transfer them to a network drive or other recordable media, such as a
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    , do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 74 ThinkCentre User Guide
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    system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ ThinkVantage ➙ drivers. Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo
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    using the INF file, refer to your Windows Help and Support information system for detailed information about how to install the device driver. Note: If you need updated device drivers, see "Getting the latest device drivers for your computer" on page 87 for more information. Reinstalling software
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    the file and follow the instructions on the screen to complete the installation. Reinstalling device drivers To reinstall a device driver for an option you installed, drivers only when it is necessary to correct a problem with your computer. For more information about reinstalling device drivers
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    78 ThinkCentre User Guide
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    , start the Setup Utility program. See "Starting the Setup Utility program" on page 79. Then, follow the instructions on the screen. You can use either the keyboard or the mouse to navigate through BIOS menu choices. The keys used to perform various tasks are displayed at the bottom of each screen
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    2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. 80 ThinkCentre User Guide
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    (clearing CMOS) This section provides instructions on how to erase lost or forgotten passwords, such as a user password. To erase a lost maintenance position (pin 2 and pin 3). 5. Close the computer cover and connect the power cord. See "Completing the parts replacement" on page 69. 6. Turn on the
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    Lan and press Enter. 7. Select Disabled and press Enter. 8. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit. Note: When ErP compliance mode is enabled, you can wake up your computer by doing one of the following: 82 ThinkCentre User Guide
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    instructions on the screen. 4. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit. • Enabling the after power loss feature The after power loss feature enables your computer to wake up when the power supply to save the new settings, press F10
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    84 ThinkCentre User Guide
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    section provides instructions on how to update (flash) the BIOS from a disc. Note: You can download a self-starting bootable disc image (known as an ISO image) with the system program updates to create a system-program-update disc. Go to: http://www.lenovo.com/support To update (flash) the BIOS from
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    and reinstall the PCI card if removed. 7. Close the computer cover and reconnect the power cords for the computer and monitor to electrical outlets. See "Completing the parts replacement" on page 69. 8. Turn on the computer and then insert the POST and BIOS update (flash update) disc into the
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    provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo. 1. Go to http://www.lenovo.com/support. 2. Click Downloads and drivers. 3. Select the machine type of your computer from the machine type list
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    can contain applications, device drivers, BIOS flashes, or software updates. When the System Update program connects to the Lenovo Support Web site, the System Update program automatically recognizes the machine type and model of your computer, the installed operating system, and the language of the
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 103
    trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor This section provides instructions on how to problems associated with glare. Remember to clean your monitor screen periodically. See "Cleaning a flat-panel monitor
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 104
    Entries might include major software or hardware changes, device-driver updates, intermittent problems and what you did to resolve them, and any minor issues you might have experienced. A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 105
    This prevents damage to the hard disk drive. 4. Unplug the power cords from electrical outlets. 5. Disconnect communication cables, such as modem or network cables, from the outlets first, and then disconnect the other cartons, cushion the units to avoid damage. Chapter 9. Preventing problems 91
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    92 ThinkCentre User Guide
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    to help you troubleshoot your computer problems. Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the ThinkCentre Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 108
    information about accessing and changing the BIOS settings, refer to your Chapter 7 "Using the Setup Utility program" on page 79. 4. Go to the "Troubleshooting" on page 95 and follow the instructions for the type of problem you are experiencing. If the Troubleshooting information does not help you
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 109
    , seek technical assistance. See Chapter 11 "Getting information, help, and service" on page 113 for more information. Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms. If the symptom your computer is experiencing occurred immediately
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 110
    on setting sound-card settings. • If these actions do not correct the problem, run the diagnostic programs (see "Diagnostic programs" on page 111 for instructions). If you need technical assistance, see Chapter 11 "Getting information, help, and service" on page 113. 96 ThinkCentre User Guide
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 111
    correct the problem, run the diagnostic programs (see "Diagnostic programs" on page 111 for instructions). If you need technical assistance, see Chapter 11 "Getting information, help, and service" on page 113. DVD problems Select your symptom from the following list: Chapter 10. Troubleshooting and
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    instructions). If you need technical assistance, see Chapter 11 "Getting information, help, and service" on page 113. Playback is very slow or choppy Symptom: Playback is very slow or choppy. Actions: • Disable any background programs, such as AntiVirus or Desktop Themes. 98 ThinkCentre User Guide
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    on page 111 for instructions). If you need technical assistance, see Chapter 11 "Getting information, help, and service" on page 113. Intermittent problems Symptom: A problem occurs only occasionally connected to the correct connector on the computer. Chapter 10. Troubleshooting and diagnostics 99
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    in the BIOS settings. See "Enabling or disabling a device" on page 81. If these actions do not correct the problem, run the diagnostic programs (see "Diagnostic programs" on page 111 for instructions). If you need technical assistance, see Chapter 11 "Getting information, help, and service" on page
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 115
    solve the problem. If these actions do not correct the problem, run the diagnostic programs (see "Diagnostic programs" on page 111 for instructions). If you need technical assistance, see Chapter 11 "Getting information, help, and service" on page 113. Chapter 10. Troubleshooting and diagnostics
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 116
    . If this does not correct the problem, do the following: 1. Turn off the monitor. (Moving a color monitor while it is turned on might cause screen discoloration.) 2. Adjust the placement of the monitor and other devices so that they are at least 305 mm (12 inches) apart. 102 ThinkCentre User Guide
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    networking problems. Select your networking problem from the following list: • "Ethernet problems" on page 103 • "A wireless LAN problem" on page 104 • "A wireless WAN problem" on page 105 • "Bluetooth problems" on page 105 For more information, see "Help and Support" on page 113. Ethernet problems
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    -compliant (gigabit over copper). A wireless LAN problem Symptom: You cannot connect using the built-in wireless networking card. Actions: • Make sure that your wireless LAN driver is the latest version. Check the Web site and verify the driver version supported by Access Connections is the latest
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 119
    Connections. • Check Network Name (SSID), and your encryption information. Use Access Connections to verify this case-sensitive information. A wireless WAN problem Message: Unauthorized WAN card is plugged in - Power off and remove the WAN card. Action: The WAN card is not supported on this computer
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    drivers are installed correctly. If these actions do not correct the problem, run the diagnostic programs (see "Diagnostic programs" on page 111 for instructions). If you need technical assistance, see Chapter 11 "Getting information, help, and service drive gets too full. 106 ThinkCentre User Guide
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    click Properties. 3. Click Disk Cleanup. 4. Choose My Files or Files from all users on this computer. 5. A list of unnecessary file categories is displayed. Select each of optional Windows components is displayed. Follow the instructions on the screen. Chapter 10. Troubleshooting and diagnostics 107
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    replacing a memory module" on page 35. If these actions do not correct the problem, run the diagnostic programs (see "Diagnostic programs" on page 111 for instructions). If you need technical assistance, see Chapter 11 "Getting information, help, and service" on page 113. 108 ThinkCentre User Guide
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    documentation that comes with your printer. If you cannot correct the problem, have the computer serviced. See Chapter 11 "Getting information, help, and service" on page 113. Serial port problems Use this information to troubleshoot the serial port and devices attached to the serial port. Symptom
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    switch, make sure it is in the Online position. • If the USB device is a printer, make sure paper is loaded correctly. • Make sure any device drivers or other software supplied with the USB device is correctly installed. Refer to the documentation for the USB device. 110 ThinkCentre User Guide
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    programs. You will need the log files when you speak to a Lenovo technical support representative. Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and
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    computer problems, create bootable diagnostic media, update system drivers, and view system information. • To run the Lenovo ThinkVantage Toolbox program on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ System Health and Diagnostics. Follow the instructions
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 127
    software provided by Lenovo. Help and Support The Windows Help and Support information system guides you to various help and support information from Lenovo and Microsoft, such as updating drivers, accessing ThinkVantage Technologies, and accessing user manuals. © Copyright Lenovo 2011, 2012 113
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    latest device drivers and software updates for your computer model. • Access the online manuals for your products. • Access the Lenovo Limited Warranty. • Access troubleshooting and support information for your computer model and other supported products. • Find the service and support phone numbers
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 129
    identify hardware problems. For instructions on using the diagnostic programs, see "Diagnostic programs" on page 111. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support Calling for service During
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 130
    ; network setup and configuration; upgraded or extended hardware repair services; and custom installations. Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com 116 ThinkCentre User Guide
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    to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 132
    , and Pentium are trademarks of Intel Corporation in the United States, other countries, or both. Linux is a trademark of Linus Torvalds in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others. 118 ThinkCentre User Guide
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 133
    Lenovo personal computer machine types 4466, 4471, 4474, 4477, 4480, 4485, 4496, 4498, 4503, 4512, 4514, 4518, 4554, 7005, 7023, 7033 accordance with the instructions, may cause equipment off and on, the user is encouraged to try to correct dealer or service representative for help. Lenovo is not
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 134
    non-recommended modification of the product, including the installation of option cards from other manufacturers. This product has been tested and found to Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. 120 ThinkCentre User Guide
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 135
    received additional printed regulatory notices. All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/support and click User Guides and Manuals. Appendix B. Regulatory information 121
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 136
    122 ThinkCentre User Guide
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 137
    reclaiming these end of life products. Users of electrical and electronic equipment (EEE Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/recycling © Copyright Lenovo
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 138
    to the computer clock while the computer is off or disconnected from the main power source. If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 139
    in the battery (Pb for lead, Hg for mercury, and Cd for cadmium). Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste, collection and treatment, go to: http://www.lenovo.com/lenovo/environment Appendix C. WEEE and recycling information 125
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    126 ThinkCentre User Guide
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 141
    Appendix D. Restriction of Hazardous Substances Directive (RoHS) China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 142
    India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. 128 ThinkCentre User Guide
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 143
    29 diagnostics programs, using 114 diagnostics, troubleshooting 93 DisplayPort connector 9 documentation, using 114 drivers, device 69 drives © Copyright Lenovo 2011, 2012 bays 13 specifications 13 E environment, operating 4 Ethernet 1 Ethernet connector 9 exiting, Setup Utility 83 expansion
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 144
    79 PCI card 33 installing, replacing 33 physical specifications 4 power features 3 power supply assembly replacing 40 130 ThinkCentre User Guide power-on self-test (POST) 85 Power-On, Password 80 productivity center, ThinkVantage 113 programs, updating system 85 purchasing additional services 116
  • Lenovo ThinkCentre M91p | (English) User Guide - Page 145
    basic 93 troubleshooting, diagnostics 93 U updating (flashing) the BIOS 85 system programs 85 updating (flashing) the BIOS 86 USB connector 10 using a rescue medium, creating and 74 diagnostic programs 114 documentation 114 other services 115 passwords 79 Setup Utility 79 V VGA monitor connector 10
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    132 ThinkCentre User Guide
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  • Lenovo ThinkCentre M91p | (English) User Guide - Page 148
    Part Number: 0A23255 Printed in USA (1P) P/N: 0A23255 *1P0A23255*
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ThinkCentre
User Guide
Machine Types:
4466, 4471, 4474, 4477, 4480, 4485, 4496, 4498,
4503, 4512, 4514, 4518, 4554, 7005, 7023, 7033, 7035, 7072, 7079,
and 7177