Lenovo ThinkCentre M93z (English) Statement of Warranty Services - ANZ

L505-0101-01

–

Warranty Services Agreement (30Mar2012)

Page 1 of 4

Warranty Services Agreement

Important Notice

Please read carefully the following terms carefully. If you do not agree with these terms, do not use the

Services or complete any registration process, and contact your seller within thirty (30) days for a refund.

You agree to these terms by: (1) using or registering a Service; or (2) failing to reject these terms within thirty

(30) days from the date you have paid for the services.

1.

What This Agreement Covers

Th

is Warranty Services Agreement (“Agreement”)

, together with the Lenovo Limited Warranty, is the complete

agreement between you and Lenovo regarding any Warranty Extension, Battery Warranty Extension, Warranty

Service Upgrade, Keep Your Drive or Priority Technical

Support (each a “Service”) for

the products specified in your

invoice or order confirmation. It supersedes and replaces any prior oral or written communications between you and

Lenovo regarding any Service.

To the extent permitted by law, any additional or different terms in any order or

written communications from you shall be void and of no effect.

This Agreement modifies the Lenovo Limited

Warranty only as specified below.

Any Service purchased under this Agreement will be provided according to the

applicable description below.

This Agreement is only valid in the country in which you purchased your product.

2.

Warranty Extension

The duration of the extended Lenovo Limited Warranty for your product will be for the period you purchase,

commencing on the start date of your original base warranty period.

This Service must be purchased during your

product’s original warranty period.

Parts consumed through use of a product and batteries are not covered by this

Service.

Unless you purchase a separate Battery Warranty Extension, the warranty period for your battery will expire

at the end of the period specified in your Lenovo Limited Warranty.

3.

Battery Warranty Extension

The duration of the extended Lenovo Limited Warranty for the battery in your product will be for the period you

purchase, beginning on the start

date of your battery’s original

base warranty period.

You are entitled to one battery

replacement during the period after

your battery’s or

iginal base warranty period.

If the battery in your product is a

customer replaceable unit (“CRU”), a replacement battery will be shipped to you.

If the battery in your product is a

sealed battery and is not customer replaceable, your battery will be replaced at a designated service center.

You are

responsible for disconnecting the product and packing it in the Lenovo provided shipping container for the return of

your product to the designated service center.

Shipping expenses will be paid by the Lenovo designated service

provider.

A courier will pick up your product and deliver it to the service center. The service provider will return the

product to you at its expense. This Service must be purchased before t

he end of your product’s original warranty

period.

4. Warranty Service Upgrade

The service type of your Lenovo Limited Warranty and any applicable Warranty Extension will be upgraded to the

service type below according to the Warranty Service Upgrade you purchase.

a. Depot Service.

If a problem with your product cannot be resolved via telephone or through the use of a customer

replaceable unit (“CRU”), your product will be repaired or replaced at a designated service center.

You are

responsible for disconnecting the product and packing it in the Lenovo provided shipping container for the return of

your product to the designated service center.

Shipping expenses will be paid by the Lenovo designated service

provider.

A courier will pick up your product and deliver it to the service center. The service provider will return the

repaired or replacement product to you at its expense.

b. On-Site Service.

If a problem with your product cannot be resolved via telephone or through a CRU, your product

will be repaired or replaced at your location.

Additional charges may apply outside a service provider’s normal service

area. This Service is available during normal business hours, Monday through Friday, excluding holidays.

You must

provide a suitable working area for the disassembly and reassembly of the product.

Some repairs may need to be

completed at a service center.

If so, the service provider will send the product to the service center at its expense

and return the repaired or replacement product to you at its expense.

c. On-Site Service

–

Second Business Day.

If a problem with your product cannot be resolved via telephone or

through a CRU, your product will be repaired or replaced at your location. A service provider technician will be

dispatched to arrive at your location within two business days.

This Service is available during normal business

hours, Monday through Friday, excluding holidays.

You must provide a suitable working area for the disassembly

and reassembly of the product.

Some repairs may need to be completed at a service center.

If so, the service