Lenovo ThinkPad 390X User's Reference: ThinkPad 390X
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- Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 1
i - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 2
supports, be sure to read the general information under "Safety Information" on page viii and "Notices" on page 160. For ergonomics information, see the Online User's Guide changes will be incorporated in new editions of the publication. IBM may make improvements or changes in the products or the - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 3
IBM ThinkPad 390X Computer We at IBM have developed this ThinkPad computer to meet both your technical requirements and your high expectations. To help us continue to build products that address your mobile computing needs, please take a moment to complete the ThinkPad Registration. © Copyright IBM - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 4
ThinkPad 390X computer brings ease-of-use to your computing needs. High-speed processor The Intel® high-speed processor enables high-speed data processing and provides advanced performance. Large-capacity hard disk drive The large-capacity hard disk drive supports Guide. ThinkPad Modem The ThinkPad - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 5
on the screen. For more information on using the TrackPoint, see "TrackPoint" on page 11. PC Card Support Your computer provides two PC Card slots that accept a 16-bit PC Card, CardBus Card, and Zoomed Video Card. For more information on installing PC Cards, see "Inserting a PC Card" on page 79. v - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 6
to do when you have a computer problem. The chapter includes a troubleshooting guide and information on how to recover lost or damaged software. Chapter 5. "Getting Service," describes various options of IBM's support and service. Appendix A, Features and Specifications describes the features and - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 7
for Microsoft Windows 98 users. Information for Microsoft Windows NT users. Information for Microsoft Windows 95 users. Information for Microsoft Windows 3.11 users. Information for IBM PC DOS users. Information for IBM Operating System/2 (OS/2) users. vii - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 8
Safety Information Safety Information Electrical Safety Notice DANGER Electrical current from power, telephone, and communication cables is hazardous. Reduce the risk of fire and electric shock by always following basic safety precautions, including the following: Do not use your computer in or near - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 9
receptacles. Remove all cables from device. DANGER Do not disassemble, incinerate, or short-circuit the rechargeable battery pack. Do not put it in trash that is disposed of in landfills. Dispose of it as required by local ordinances or regulations. In the United States, call IBM at 1-800-IBM-4333 - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 10
at least 15 minutes; then get medical care if any symptoms are present after washing. Laser Compliance Statement The CD-ROM drive or DVD-ROM drive option of the ThinkPad 390X computer is a laser product. The CD-ROM or DVD-ROM drive's classification label (shown below) is located on the top of the - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 11
is certified to conform to the requirements of EN60825. CAUTION: Do not open the CD-ROM or DVD-ROM drive; no user adjustments or serviceable parts are inside. Use of controls, adjustments, or the performance of procedures other than those specified may result in hazardous radiation exposure. Class - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 12
xii - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 13
Your ThinkPad Computer 39 ThinkPad Don'ts 39 ThinkPad Do's 41 Carrying Your Computer 41 Cleaning Your Computer 42 Extending Your Battery Life 42 Getting Service 43 For More Information 44 Extending the Features of Your Computer 45 Customizing the TrackPoint 46 © Copyright IBM Corporation - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 14
a Password 90 Changing or Removing a Password 91 Using Locks 93 Using the Security Screw 94 Solving Computer Problems 95 Frequently Asked Questions 96 Hints, Tips and Limitations 104 Using a PC Card with the Port Replicator 105 Using the Network Feature in the Port Replicator 105 USB - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 15
Troubleshooting Guide 107 Troubleshooting Charts 108 Error Codes or Messages 109 No Error Codes or Messages 112 Input Problems 113 Suspend or Hibernation Problems 115 LCD Problems 117 Indicator Problems 118 Battery Problems 118 CD-ROM Problems 119 Infrared Communication Problems 120 Audio - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 16
Network and Server Support Line 144 Ordering Support Line Services 144 Warranty and Repair Services 145 Obtaining IBM Operating System Updates 146 Getting Update Diskettes 146 Ordering Publications 146 Appendix A. Features and Specifications 147 Features 148 Specifications 151 IBM Power - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 17
CD-ROM Drive 17 ThinkPad Utility Programs 19 BIOS Setup Utility 20 ThinkPad Configuration 33 Online User's Guide 35 Reinstalling Software 36 ThinkPad Software Selections CD 36 Recovery CD 36 ConfigSafe 36 ThinkPad Web Site or Bulletin Board 37 Replacing the Battery Pack 38 Service Hints - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 18
the speakers. (13) The diskette drive (shown installed in the UltraBay FX). (14) The diskette-drive-activity indicator lights up when the computer is accessing the diskette drive. (15) The diskette-eject button ejects the diskette from the diskette drive. 2 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 19
) The CD-ROM access indicator is on when data is read from a CD-ROM in the CD-ROM drive. (18) The CD-ROM eject button ejects the CD-ROM tray . (19) The manual-eject hole is used to eject the CD-ROM tray when it does not open with the eject button - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 20
used with the function keys to activate the Fn key functions. (23) The indicator panel consists of the system-status indicators and their associated symbols. 4 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 21
is where the AC Adapter cable is con- nected. (7) The external-monitor connector is where you attach the external monitor. (8) The serial connector is where you connect a 9-pin, serial- device cable. (9) The security keyhole is used with a mechanical lock. (10) To remove the hard disk (11 - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 22
Identifying the Hardware Features (11) The hard disk drive is the built-in mass storage device for the computer to the com- puter. (14) The battery status lamp shows the status of the battery pack. The suspend lamp lights when the computer is in suspend mode. 6 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 23
cover covers the memory slot. The two memory slots accept dual inline memory module (DIMM) options. Note: Base memory (32 MB or 64 MB) occupies one memory slot. (3) The battery-pack latch locks or releases the battery pack. (4) When the bay LED is on, you should not remove the UltraBay FX - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 24
or off states and colors (green and orange). Each indicator is identified with a symbol. The following shows the location and the meaning of each icon: 8 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 25
1 2 3 4 56 7 2 1 System Status Indicators Getting Familiar with Your Computer 9 - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 26
remains for operation. The battery pack needs to be charged The battery pack is being charged. The computer is in suspend mode The computer is entering suspend mode, hibernation mode, or is resuming normal operation. Data is being read from or written to the hard disk, floppy drive, or data is being - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 27
FX ThinkPad utilities Online User's Guide Keyboard Functions Your computer's keyboard has the following functions: TrackPoint Fn key Numeric keypad TrackPoint The keyboard contains a unique cursor-pointing device called the TrackPoint. Pointing, selecting, and dragging all become part - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 28
button Center button Right click button If you are not familiar with using the TrackPoint, these instructions will help you get started: 1. Place your hands in the typing position and press gently defect. Do not use the TrackPoint until the cursor stops moving. 12 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 29
with either thumb to select and drag as required by your software. Changing the Cap The cap (1) on the end of the TrackPoint is removable. You can replace it with one of the spares shipped with your computer. 1 For more information on customizing the TrackPoint, see "Customizing the TrackPoint - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 30
press and hold the Fn key and then press an appropriate function key: Start the ThinkPad Configuration program, (See "ThinkPad Configuration" on page 33.) click on the Accessibility ( ) button, and click on function key. To stop this function, press Fn again. 14 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 31
, ThinkPad, and then click Fuel-Gauge. During battery power operation, the power mode changes as follows: Maximum Performance Maximum Battery Life see the Online User's Guide. The computer enters suspend mode. For more information about this mode, see the Online User's Guide. The computer enters - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 32
screen-control keys are not printed on the keys. F8 6 Home NumLK F9 F10 F11 F12 PgUp / _ Y H End * { PgDn " N Ins < Del + Alt Ctrl Shift 16 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 33
drive Second battery pack Second hard disk drive Note: UltraBay FX device options can be purchased through your IBM reseller or IBM marketing representative. For information on replacing the UltraBay FX device, see "Replacing the UltraBay FX Device" on page 59. CD-ROM Drive The ThinkPad 390X - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 34
of CD it is. To remove the CD, do the following: 1. Close the application program that uses the CD. 2. Push the CD-ROM eject button on the side of the computer; then pull out the CD-ROM tray. 3. Lift the CD by its edge while pressing the pivot. 18 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 35
. Keep in mind the following to maintain reliability: Hold the CD by the edges. Do not touch the surface of the disc. To remove dust to DVDs. ThinkPad Utility Programs Your ThinkPad computer has the following utility programs for easy configuration: BIOS Setup Utility ThinkPad Configuration program - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 36
the system. To start the BIOS Setup Utility, do as follows: 1. Remove any diskette from the diskette drive, and remove any CD from the CD-ROM drive; then turn off the computer. 2. Turn on the computer; then press F1 while the IBM ThinkPad logo is being displayed. The BIOS Setup Utility menu appears - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 37
Distinctive Functions of Your Computer IBM BIOS Setup Utility > Config > Date/Time > Password > Startup > Restart BIOS Version BIOS Build Date System-unit serial number System board serial number Microprocessor name Microprocessor speed UUID ISB017WW 06/17/99 2626J00AA00228 J15G1rjrnov Pentium - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 38
" submenu. Network enters the "Network" submenu. Initialize loads the default values for all parameters in the BIOS Setup Utility. Advanced Setup enters the "Advanced Setup" submenu. Memory Selecting the Memory item and pressing Enter displays the following "Memory" submenu. 22 ThinkPad 390X User - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 39
Distinctive Functions of Your Computer IBM BIOS Setup Utility Memory Installed memory Usable memory 65536 KB 64768 KB Item Specific Help F1 Help ↑↓ Select Item Space/- Change Value F9 Setup Defaults F3/ESC Exit ↔ Select Menu Enter Select > Sub-Menu F10 Save and Exit This - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 40
Computer IBM BIOS Setup Utility System Board BIOS Version: VideoBIOS Version: Slave Controller Version: ISB017WW V1.17.01.19 01.29.10 Item Specific Help system board. Network Selecting the Network item and pressing Enter displays the following "Network" submenu. 24 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 41
Computer Wake On LAN Flash Over LAN IBM BIOS Setup Utility Network [Enabled] [Enabled] Item Specific Help F1 Help ↑↓ Select Item Space/- Change Value F9 Setup Defaults F3/ESC Exit ↔ Select Menu Enter Select > Sub-Menu F10 Save and Exit The "Network" submenu includes the following: Wake On - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 42
Functions of Your Computer IBM BIOS Setup Utility Advanced Setup > Serial Port > InfraRed > Modem for Legacy OS > Parallel Port > PCI > Keyboard/Mouse > Power > Others Item Specific Help F1 Help ↑↓ submenu where you can set values related to power management. 26 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 43
options for the computer. Date/Time: Selecting the Date/Time item and pressing Enter dis- plays the following "Date/Time" submenu. IBM BIOS Setup Utility Date/Time Item Specific Help System Time System Date [16:10:25] [06/26/1999] F1 Help ↑↓ Select Item Space/- Change Value F9 Setup Defaults - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 44
item and pressing Enter dis- plays the following "Password" submenu. IBM BIOS Setup Utility Password Item Specific Help Set Power-On Password Set Hard Disk1 Password Set Hard Disk2 Password Set Supervisor Password [Enter] [Enter] [Enter] [Enter] F1 Help ↑↓ Select Item Space/- Change Value - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 45
Functions of Your Computer Startup: Selecting the Startup item and pressing Enter displays the following "Startup" submenu. IBM BIOS Setup Utility Startup Item Specific Help > Power On > Network F1 Help ↑↓ Select Item Space/- Change Value F9 Setup Defaults F3/ESC Exit ↔ Select Menu Enter - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 46
Distinctive Functions of Your Computer IBM BIOS Setup Utility Power On +Removable Devices ATAPI CD-ROM Drive +Hard Drive Network Boot Item Specific Help F1 Help ↑↓ Select Item Space/- Change Value F9 Setup Defaults F3/ESC Exit ↔ Select Menu Enter Select > Sub-Menu F10 Save and Exit The " - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 47
Distinctive Functions of Your Computer IBM BIOS Setup Utility Network Network Boot +Removable Devices +Hard Drive ATAPI CD-ROM Drive LANDesk (R) Service Agent II Turbo 16/4 T-Ring PC Card RPL Item Specific Help F1 Help ↑↓ Select Item Space/- Change Value F9 Setup Defaults F3/ESC Exit ↔ Select - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 48
the item to remove. 2. Hold down the Shift key and press the 1 key to enable or disable the device. 3. Repeat steps 1 and 2 for other items you want to enable or disable. 4. Press F10 and press Enter to exit from the BIOS Setup Utility menu. Your computer restarts. 32 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 49
following "Restart" submenu. IBM BIOS Setup Utility Restart Item Specific Help Exit Saving Changes BIOS Setup Utility, discarding your changes. Discard Changes: discards your changes. Save Changes: saves your changes. Select a restart option and press Enter. ThinkPad Configuration The ThinkPad - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 50
ThinkPad; then click ThinkPad Configuration. The following window appears: 1 2 3 4 5 5 (1) The Power Mode buttons Click on one of these buttons to set the power mode to maximum- performance mode, maximum-battery to display the hardware feature locations. 34 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 51
with a battery pack Using your computer with a PC Card Resolving system resource conflicts Solving computer problems Installing software Using system management Handling the ThinkPad Getting service To start the online user's guide, click Start, move the cursor to Programs and ThinkPad 390X; then - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 52
you install a new device driver or software, use ConfigSafe to restore the last working version of your system files. Although it might not make your new hardware or software work, it will set your computer up and running again. This application protects your data. 36 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 53
supplies all of the latest hardware device drivers and system BIOS for your computer on the ThinkPad Web site: http://www.pc.ibm.com/thinkpad You can also use the IBM bulletin board service. For more information about electronic service and support, see "Getting Service" on page 137. For Web browser - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 54
happens power off the computer. When the AC Adapter supplies the computer with power, you can replace the battery pack without turning off the computer. The battery pack can also be installed in the UltraBay FX (see "Replacing the UltraBay FX Device" on page 59). 38 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 55
ThinkPad Don'ts Do not leave the base of your computer in contact with your lap or any part of your body for an extended period when the computer is functioning or when the battery is charging Do not disassemble your computer. Only an authorized IBM ThinkPad repair person should disassemble and - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 56
the latches to keep the display open or closed. Do no turn your computer over while the AC Adapter is plugged in. This could break the adapter plug. Do not or removable hard disk, diskette, or CD-ROM drive when it is outside of your computer. Do not press on the middle part of the diskette drive. - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 57
external and removable hard disk, diskette, and CD-ROM drives in the appropriate container or packaging when not in use. When installing your hard disk, or UltraBay FX device, apply pressure only where indicated on the device. When installing devices into the UltraBay FX, make sure the AC Adapter is - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 58
Service Hints & Tips 5. charging the battery pack, do not use it until it is fully charged. Whenever possible, use the ThinkPad battery power-saving modes: - standby: The LCD and the hard disk drive are turned off. - suspend: All tasks are stopped and stored in memory to save power. 42 ThinkPad 390X - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 59
to a serial device if it is not in use. Remove the battery pack and keep it in a cool place if you will not be using the computer for a long period. Getting Service Always read "Solving Computer Problems" on page 95 before calling IBM. During the warranty period, you can get help and information - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 60
directly to your fax machine IBM PC Product Guide Directory (to specific product sections) IBM ThinkPad Information Directory http://www.pc.ibm.com/us/thinkpad 1 800 426-2968 1 919 517-0001 1 800 IBM-3395 (1 800 426-3395) Select FaxDoc #12745 Select FaxDoc #11078 44 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 61
Window 49 Using the Scrolling Window 50 Increasing Memory 52 Creating the Hibernation Function 55 Upgrading the Hard Disk Drive 57 Replacing the UltraBay FX Device 59 Installing a Second Battery Pack 61 Installing a Second Hard Disk Drive 61 Attaching an External Mouse, Keypad or Keyboard - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 62
functions, you must disconnect any PS/2 mouse and enable the TrackPoint. You can set the features by going to windows corresponding to the tabs. 46 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 63
Using the Press-to-Select Window Customizing the TrackPoint Note: To use the Press-to-Select functions, you must disconnect any PS/2 mouse and enable the TrackPoint. If you enable Press-to-Select by putting a check mark in the Enable Press-to-Select box, you can make the TrackPoint stick function - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 64
slow, you might notice unintended clicks, a pointer delay, or a dragging delay. However, if you set the pace too fast, you might find Press-to-Select hard to use. 48 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 65
Using the Sensitivity Window Customizing the TrackPoint This function adjusts the force required for both cursor movement and Press-to-Select. Slide toward Firm Touch to increase the force needed to move the pointer, and to increase the force needed to activate Press-to-Select. Slide toward Light - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 66
on objects "through" the magnifying glass. The right button changes the size of the magnifying glass, and left button changes its magnifying power. Move 50 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 67
normally (controls the mouse cursor) when the center button is not pressed. Note: The Use External Mouse and the Use TrackPoint radio buttons are not supported. Extending the Features of Your Computer 51 - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 68
the DIMM, do the following: 1. Power off the computer; then disconnect the AC Adapter and all cables from the computer. 2. Close the LCD, turn the computer over, and then remove the battery pack. 3. Loosen the screw on the memory slot cover; then remove the cover. 52 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 69
firmly (1). c. Pivot the DIMM until it snaps into place (2). If you want to install two DIMMs, repeat these steps. 1 2 20 5. Replace the memory slot cover over the memory slot, aligning the back side of the cover first as shown; then tighten the screw. Extending the Features of Your Computer 53 - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 70
Replace the battery pack. 7. Turn the computer over again, power on the computer. 8. Confirm that the new memory size is detected: a. Press F1 while the IBM ThinkPad logo is being displayed to enter the BIOS Setup Utility. b. Select Config and press Enter. c. Verify the values in the memory section - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 71
the DIMM 1. Power off the computer an disconnect the AC Adapter and all cables from the computer. 2. Close the LCD, turn the computer over, and then remove the battery pack. 3. Loosen the screw and remove the memory slot cover. 4. Press out on the latches on both edges of the socket at the same - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 72
, click Create Now, verify the hibernation file size, and click OK; then click Close. Press OK to restart the computer. Note: If you change the memory size, you need to re-create the hibernation function. Refer to the previous steps. 56 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 73
system is operating or in suspend mode. To replace the hard disk drive, do the following: 1. Power off the computer; then disconnect the AC Adapter and all cables from the computer. 2. Close the LCD, turn the computer over, and then remove the battery pack. 3. Loosen the coin screw by rotating it - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 74
to remove the drive. 6. To install the new hard disk drive, do the following: a. Insert the new hard disk drive into the bay. Make sure you connect the drive firmly. b. Replace the hard disk drive cover, and tighten the screw. c. Turn the computer right-side up, and power it on. 58 ThinkPad 390X - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 75
or Windows OSR2 operating system, you can warm swap the battery pack when the AC Adapter supplies the computer with power. Otherwise, you can hot swap the battery pack when the AC Adapter supplies the computer with power. To swap a second hard disk drive, you need to power off the computer. Note: Do - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 76
Make sure that the bay LED is off. Never remove the UltraBay FX device when the bay LED is on. 4. Slide and hold the UltraBay FX device lock to the unlock position (1); then pull to remove the UltraBay FX device (2). 1 2 5. Insert an UltraBay FX device into the bay. 60 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 77
or connect a powered AC Adapter to the computer. 3. Insert the second battery pack (1) into the UltraBay FX. 2 1 The UltraBay FX device lock automatically snaps into place. 4. Slide the battery pack extension cover (2) to complete the instal- lation. Installing a Second Hard Disk Drive To install - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 78
Replacing the UltraBay FX Device 1 2 3 3. Insert the second hard disk drive into the UltraBay FX. The UltraBay FX device lock automatically snaps into place. 4. Turn on the computer. 62 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 79
Replacing the UltraBay FX Device Attaching an External Mouse, Keypad or Keyboard This section explains how to attach an external mouse, external numeric keypad, and external keyboard to your computer. Attaching an External Mouse or Numeric Keypad You can attach an external mouse or numeric keypad to - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 80
USB mouse simultaneously with the TrackPoint. Notes: 1. If you have not installed the serial mouse device driver and install the serial mouse driver. d. Follow the instructions on the screen. 2. Disabling remove the keypad cover and use it as a stand for the keypad. 64 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 81
Attaching an External Mouse, Keypad or Keyboard Extending the Features of Your Computer 65 - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 82
cable (1), and then attach the keyboard/mouse cable to the computer (2). You can attach a mouse to the mouse connector of the keyboard/mouse cable. 66 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 83
an External Mouse, Keypad or Keyboard 1 2 Using the IBM ThinkPad Space Saver Keyboard When using the IBM ThinkPad Space Saver Keyboard, you do not need to install the device driver supplied with the Space Saver Keyboard. The TrackPoint on the ThinkPad is disabled when you use the Space Saver - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 84
the TrackPoint: 1. Start the ThinkPad Configuration program. (See "ThinkPad Configuration" on page 33.) 2. Click the TrackPoint ( ) button. 3. Click Disable for the TrackPoint. These changes become effective when computer power is turned off and then on again. 68 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 85
outlet. 2. Turn on the monitor 3. Start the ThinkPad Configuration program. (See "ThinkPad Configuration" on page 33.) 4. Change the display output display device driver as follows: If you are attaching an SVGA monitor, refer "Display Modes" on page 71 for information on the supported color - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 86
on a new resolution or refresh rates. Note: Refer to the specifications for your external monitor to determine its supported resolutions and refresh rates. 4. Restart the computer to make the sequentially as follows: LCD+External Display LCD External Display 70 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 87
, the image might look slightly distorted. Display Modes The ThinkPad 390X computer has an LCD that supports an XGA (1024x768 resolution) video mode or an SVGA operating system, you must install the display driver supplied with the computer to use SVGA mode. Extending the Features of Your Computer - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 88
Multiple Display Support, and your computer supports a function named dual display in the Windows 98 environment. This function allows the Windows 98 desktop to display output on the LCD-CRT display pair. You can display different desktop images on each monitor. 72 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 89
Attaching an External Monitor To enable dual display, do as follows: 1. Attach the computer to an external monitor (CRT). 2. Click Start. 3. Move the cursor to Settings and Control Panel; then click Control Panel. 4. Double-click Display. 5. Click the Settings tab. 6. Click Advanced.... 7. Click the - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 90
the display icon. To disable the dual display function entirely (for better performance and to remove some limitations), continue the procedure as follows. (You can always reenable the function by following to a 1024x768 resolution and 16M colors for color depth. 74 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 91
Attaching an External Monitor The following are the settings that are not supported: You can select a resolution up to 1024x768 for your secondary display. Primary (LCD) 1280x1024, 256 1024x768, 64K 800x600, 16M Secondary (CRT) 1024x768, 64K 1024x768, 64K - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 92
3. Start the ThinkPad Configuration program. 4. Click Display, then click External Display. 5. Click the Settings tab. 6. Click the Advanced... button. 7. Click the NeoMagic tab. 8. Enable TV. You can set advanced options by clicking Advanced Settings. 9. Click OK. 76 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 93
Attaching a Television to Your Computer Notes: 1. The S-video in-out cable (1) and audio in-out cable are not supplied with your computer; you must purchase them. 2. If your video equipment has only one audio-input connector, use the left-audio connector of the audio cable. Extending the Features of - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 94
Attaching a Television to Your Computer Attaching a Printer Any parallel printer with the standard Centronics** interface can be attached to the 25-pin, parallel connector at the rear of the computer. 1. Attach the printer as shown. 2. Turn on the printer. 78 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 95
This section describes how to prepare to use a PC Card. Your computer has two PC Card slots (upper slot and lower slot) and supports the following types of cards: PC Card (Type I, Type II, and Type III) CardBus Zoomed Video (ZV) To install a PC Card in your computer, do the following: 1. Find the - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 96
PC Card driver, Windows 98 starts "PCMCIA Card Services Wizard" to install it. Follow the instructions on the screen. You have completed setting up the PC Card, and you can now use it. For more information on how to use the PC Card software, see the Online User's Guide. Removing the PC Card Before - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 97
Inserting a PC Card Eject button For more information for using a PC Card, see the Online User's Guide. Extending the Features of Your Computer 81 - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 98
Important The port replicator works only with AC power. You cannot use the port replicator with battery power from the computer. Do not remove the AC Adapter while you are using the port replicator. Removing it during use might cause the computer to malfunction. 82 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 99
the computer or the port replicator does not turn on, press Fn. Enabling the CardBus Sockets on the ThinkPad Port Replicator with Advanced Etherjet Feature (for Windows 98) The ThinkPad Port Replicator with Advanced Etherjet Feature might not function properly if you attach a computer to it that is - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 100
PCI-1251B CardBus Controller) with exclamation marks (!), under PCMCIA socket. 5. Click one of the lines; then click on the Remove button. 6. Click the other line; then click on the Remove button. 7. Click the Refresh button. The CardBus sockets are now enabled. 84 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 101
Your Computer This chapter provides information about how to protect your computer from theft or unauthorized use. Using Passwords 86 Setting a Password 88 Entering a Password 90 Changing or Removing a Password 91 Using Locks 93 Using the Security Screw 94 © Copyright IBM Corporation 1999 85 - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 102
users cannot access your hard disk even if the drive is removed from the computer. - The hard disk password is required when the computer resumes from hibernation mode. Note: The hard disk password might be disabled by your system administrator. Supervisor password 86 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 103
so that unauthorized users cannot access data on the hard disk. You will be unable to use your hard disk drive in a different computer that has its own supervisor password. - The system administrator can set the same supervisor password on many ThinkPad computers to make administration easier. Other - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 104
to replace the hard disk. This replacement will incur expenses for parts and labor. Setting a Password To set a password, do the following: 1. Restart the computer. 2. Press F1 to enter the BIOS Setup Utility. 3. Select Password and press Enter. The "Password" submenu appears: 88 ThinkPad 390X User - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 105
Using Passwords IBM BIOS Setup Utility Password Set Power-On Password Set Hard Disk1 Password Set Hard Disk2 Password Set Supervisor Password [Enter] [Enter] [Enter] [Enter] Item Specific Help F1 Help ↑↓ Select Item Space/- Change Value F9 Setup Defaults F3/ESC Exit ↔ Select Menu Enter - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 106
charge might be required for the service. If you forget your hard disk password, you can no longer access the hard disk. The password cannot be reset and you will lose all data and files on the hard disk. Neither an IBM reseller nor IBM marketing representative can make the hard disk drive - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 107
can only change the power-on password (you cannot remove it) if you entered the BIOS Setup Utility with the power-on password. System administrators should enter the BIOS Setup Utility using the supervisor password if they wish to change the supervisor or hard disk passwords. Enter the power-on or - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 108
Using Passwords Note: Write down the password and keep it in a safe place. 92 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 109
removed without your permission. Attach a mechanical lock to the keyhole (1) on the left side of the computer; then secure the chain on the lock to a secure stationary object. Note: Please carefully evaluate, select, and implement the locking devices and security features you intend to use. IBM - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 110
disconnect the AC Adapter and all cables from the computer. 2. Turn the computer over. 3. Install the security screw and tighten it with a 2.5-mm allen wrench. 4. Turn the computer back to its original position. 5. Connect the AC Adapter; then power on the computer. 94 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 111
Using the Network Feature in the Port Replicator 105 USB Connector Considerations 106 Using a Second CardBus Card 106 Using an External Condenser Microphone 106 Troubleshooting Guide 107 Troubleshooting Charts 108 Error Codes or Messages 109 No Error Codes or Messages 112 Input Problems 113 - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 112
How to test/troubleshoot installed hardware How to restart the computer if it locks How to purchase accessories and upgrades How to get service Page 97 97 98 99 100 101 102 103 103 103 103 103 103 To solve the problems discussed in this section, you need to use the ThinkPad Configuration program - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 113
such as the LCD turn off timer or the power management mode timers with the ThinkPad Configuration program. 1. Start the ThinkPad Configuration program. 2. Click the Power Management ( ) button. 3. Using the Turn How do I use my infrared port as a communication port? Solving Computer Problems 97 - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 114
you can use it as a communication port. If it does not work properly, you might have a problem with the communication software application on your system or the device that you are trying to communicate with. How do I use my serial port as a communication port? 98 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 115
Save your work and quit any program you are using. 2. Start the ThinkPad Configuration program. 3. Click the Serial Port ( ) button. 4. Click Enable port. If it does not work properly, you might have a problem with the communication software application on your system or the device that you - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 116
are using. 2. Connect the USB mouse. Note: You can use the TrackPoint with the external serial or USB mouse simultaneously. Why do I not get the highest possible resolution out of my external monitor when I am using the LCD and external monitor at the same time? 100 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 117
is the same. If you set a higher resolution for the ThinkPad LCD, you can see only part of the screen at a time. You can see other parts by moving the image with the TrackPoint or other pointing device. You if the Windows plug-and-play feature does not detect it? Solving Computer Problems 101 - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 118
battery status and power LEDs flash in unison). Recharge the battery pack completely before using (the battery is fully charged when the AC Adapter is plugged in and the battery status LED is green). For a new battery pack or a battery the Online User's Guide. 102 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 119
visit our Web site at http://www.ibm.com and click on Shop IBM. Here you can find a variety of accessories and upgrades that can purchased online to be used with your ThinkPad computer. How do I arrange for service if I suspect my ThinkPad computer has a hardware problem? If you suspect there may be - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 120
is not supported if OS/2 Boot Manager is installed. If you are using the Intel USB camera and the system resumes from suspend mode, the USB camera is disabled supported if OS/2 Boot Manager is installed. Hibernation is not supported when the drive is formatted for NTFS. 104 ThinkPad 390X - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 121
replicator. If you have already installed the PC Card support software, uninstall it and then reinstall it after you dock your computer to the replicator. Using the Network Feature in the Port Replicator When you dock your computer to the ThinkPad Port Replicator with Advanced Etherjet Feature, do - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 122
Device Manager, doubleclick on the System icon in the Control Panel. Using an External Condenser Microphone The microphone-in jack supports a self-battery-powered condenser microphone which might need a battery. See the instructions which come with the microphone. 106 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 123
the problem. See "Troubleshooting Charts" on page 108. 2. If you can't solve the problem, try using PC-Doctor to diagnose the problem. See "Using the PC-Doctor Program" on page 132. 3. If you still can't solve the problem, note the error code and have the computer serviced. See "Getting Service" on - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 124
serial bus (USB) problems Modem problems PC Card problems Printer problems External display problems Port replicator problems Other option problems Software problems Other problems Page 109 112 113 115 117 118 118 119 120 121 121 122 123 124 125 127 128 129 130 108 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 125
), 0281 (Memory size error) 0250 (System battery is dead - Replace and run SETUP) 0251 (System CMOS checksum bad - Default configuration used) Action Do the following:. 1. Turn off the computer. 2. Remove, then re-install the hard disk drive securely. See the "Upgrading the Hard Disk Drive" on page - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 126
identified. Then insert a diskette (with an operating system) into the diskette drive and turn on the computer. For Windows 98, 95 and NT users: Use the Windows startup diskette to help diagnose the problem. If you still have a problem, have the computer serviced. 110 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 127
hard disk drive password prompt ( ) Action The computer does not support EDO RAM modules. Turn off the computer and replace the EDO RAM modules with the IBM DIMM option. The computer does not support SDRAM that is not PC100 compatible. Turn off the computer and replace the memory module with IBM - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 128
size as the actual screen, start the ThinkPad Configuration program and click on LCD ( ); then select the Screen expansion function. (The image might look slightly distorted.) Make sure that: The battery pack is installed correctly. The AC Adapter is connected to the computer and the power - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 129
to the computer. Try using the TrackPoint. If the TrackPoint works, the error might be due to the mouse. Disable the TrackPoint using the ThinkPad Configuration program if you use an external mouse. Note: See the manual supplied with the mouse for more information. Solving Computer Problems 113 - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 130
Troubleshooting Charts Problem The mouse buttons do not work Standard PS/2 Port Mouse driver; then reinstall the PS/2 TrackPoint driver. See the online user's guide for instructions on how to install the driver. See the General tab the external keyboard serviced. 114 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 131
Troubleshooting Charts Suspend or Hibernation Problems Problem The computer enters Specifications" on page 147. If these items are correct, have the computer serviced. The battery pack power is getting low. Connect the AC Adapter to the computer, or replace the battery pack with a fully charged - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 132
Troubleshooting Charts Problem driver accesses the internal CD-ROM drive every 3 seconds to see if a CD-ROM is inserted in the CD-ROM drive SYSTEM\CurrentControlSet\Services\Cdrom\ remove the PC Card or turn off power to the PC Card slot using the Control Panel. 116 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 133
Troubleshooting Charts LCD Problems Problem The screen is unreadable or distorted. Action Make sure that: The ThinkPad display driver Adapter tab. (For Windows 95) Click Advanced Properties. The "Adapter/Driver Information" window appears.Make sure that the display driver computer serviced. Push - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 134
back on again. The battery pack might not be able to charge when it is hot. In this case, remove it from the computer and leave it at room temperature for a while. After it cools down, reinstall it and recharge it. If it still cannot be charged, have it serviced. 118 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 135
Troubleshooting Charts CD-ROM Problems Problem The CD-ROM does not work. You hear a noise from the CD-ROM drive when the CD-ROM drive. The CD-ROM drive tray is firmly closed. The device drivers are correctly installed. The CD-ROM drive cover might be bent. Have the computer serviced. Insert a pin - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 136
Troubleshooting Charts Infrared Communication Problems Problem the application manuals for wireless headphones, near your computer or the communicating device. You are not operating under direct sunlight. No fluorescent lamps are near your computer or the communicating device. 120 ThinkPad 390X - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 137
USB) Problems Problem A device connected to the USB connector does not work. The computer does not recognize your USB device. Action 1. Make sure that the USB and make sure that the USB device setup is correct, and that computer resource assignment and device driver installation are correct. Note: - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 138
Troubleshooting Charts Modem Problems Problem Your modem application does not work with the ThinkPad modem. Action Make sure that the internal modem port is enabled by opening the "Device Manager" window and running the Modem Wizard or by opening the ThinkPad Configuration program and doing as - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 139
to the "Virtual Card Services" section in the Online User's Guide for setting the VDM and the sample configuration files on the PCMCIA Installation Diskette for OS/2. If the PCMCIA Installation Diskette for OS/2 did not come with the computer, go to the IBM Web site to get the drivers. Refer to - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 140
the correct connector of your computer. If these items are correct and the printer still does not work, run the tests described in the printer manual. If the tests show that the printer is OK, have the computer serviced. 124 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 141
Configuration program. ) on the If nothing appears on the external monitor, have the computer serviced. Make sure that: The ThinkPad display driver is installed correctly. 1. Click Start and move the cursor to Settings; then click Control Panel. 2. Double-click Display. 3. Select the Settings - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 142
described in the manual supplied with the external monitor. If the tests show that the external monitor is OK, have the computer serviced. Did you install the operating system or application program with the correct procedure? If you did, have the external monitor serviced. 126 ThinkPad 390X User - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 143
OK. 5. Close the ThinkPad Configuration program and restart the computer. Note: When you restart the computer, you might need to install the joystick driver. Follow the instructions on the screen and install the device driver for your computer's operating system. Solving Computer Problems 127 - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 144
the ThinkPad Configuration program and click on the respective device buttons. If the test program for the option did not find the problem, have the computer and option serviced. Make sure that: The option is securely connected to your computer. If the option came with its own test instructions, use - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 145
device drivers are installed. See the Online User's Guide The application works OK when it is run on some other computer. If an error message appears when you are using the application program, refer to the manuals supplied with the application.If these items are correct and you still have a problem - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 146
does not turn off, remove all power sources (battery pack and AC Adapter) from the computer; then reinstall the power sources and restart the computer. Make sure that the startup sequence in the BIOS Setup Utility is set so that the comptuer starts up from the diskette drive (see "Startup" on page - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 147
Troubleshooting Charts Problem A memory shortage or memory error occurs. Action If you are using DOS: 1. Use the DOS command MEM /C to review your DOS memory usage occasionally. 2. Unload any unnecessary drivers from the CONFIG.SYS file. (For example, unload printer drivers if you do not use a - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 148
. Use the ThinkPad Software Selections CD. You need to recover your entire hard disk. OS/2, Windows 3.11 or DOS users You need to recover a lost or damaged device driver. Use the ; then click PC-Doctor for Windows. 3. Follow the instructions on the screen. 132 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 149
driver, put the ThinkPad Software Selections CD in your CD-ROM or DVD-ROM drive. The menu of the features appears automatically. Your ThinkPad a software application - Reinstalling hardware device drivers Uninstall Software Use this page to remove software installed on your computer. Advanced - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 150
the preinstalled configuration. ThinkPad Web Site or Bulletin Board IBM supplies all of the altest hardware device drivers and system BIOS for your computer onthe ThinkPad Web site at: http://www.pc.ibm.com/support You can also use the IBM bulletin board service. 134 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 151
Recovering Lost or Damaged Software For more information about online support services, see "Online Support Services" on page 140. Solving Computer Problems 135 - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 152
136 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 153
reseller or IBM marketing representative. You will need to know the following information when requesting repair service: Identification number of your computer Options installed in your system Note: Use the record sheet on "Option List" on page 138. Error message or problem Note: Error messages can - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 154
_____GB Hard Disk Drive UltraBay FX Devices PC Cards Battery Pack Identification Numbers The serial number label is on the bottom of your computer. Write down the machine type and serial number (S/N) in the following box. IBM Product Name Machine Type Serial Number ThinkPad 390X 2626 - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 155
:__________ Date of purchase:___/___/___ Type of problem: Continuous problem Intermittent problem Error code: The operating system and its version number running at the time of the problem Problem symptom: Describe the problem more specifically Can the problem be reproduced? Yes No If yes - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 156
computer hardware, operating systems, and local area networks (LANs) by fax. You can call the IBM PC Company Automated Fax System 24 hours a day, 7 days a week. Follow the recorded instructions, and the information that you request will be sent to your fax machine. 140 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 157
Support and Service To access the IBM PC Company Automated Fax System, call: In the U.S., 1-800-426-3395. In Canada, 1-800-465-3299. Help by Telephone You can get support and information by telephone during the limited warranty period at no additional charge, through the IBM PC Support problem. - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 158
day that it arrives at the IBM repair location. Support personnel first try to solve your problem over the phone. If they are unsuccessful, you can arrange for EasyServ service by calling the PC Support Line. If possible, you should use the original ThinkPad shipping materials that your computer - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 159
period, you can purchase additional services, such as: Support for IBM and non-IBM hardware, operating systems, and application programs Network setup and configuration Upgraded or extended hardware repair services Custom installation The availability of the service and its name might vary by - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 160
also supports many popular non-IBM adapters and network interface cards. This service includes technical support for: Installing and configuring client workstations and servers Identifying system problems and correcting problems on the client or the server Using IBM and non-IBM network operating - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 161
information on how to purchase the Support Line Services: In the U.S.: call 1-800-772-2227. In Canada: call 1-800-465-7999. In other countries, contact your IBM reseller or IBM marketing representative. Warranty and Repair Services You can upgrade your ThinkPad EasyServ/Customer Carry-in warranty - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 162
Obtaining IBM Operating System Updates IBM provides update diskettes, called ServicePaks or corrective service diskettes (CSDs), to customers who report a DOS or an OS/2 problem for which there is or will be a corrective program. Getting Update Diskettes You can obtain update diskettes from: IBM PC - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 163
Appendix A. Features and Specifications This appendix describes the features and specifications for the computer. © Copyright IBM Corporation 1999 147 - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 164
: Second 2.5-inch hard disk drive (UltraBay FX) Display The color display uses TFT technology 1024-by-768 or 800-by-600 resolution on the LCD Up to 1280 by 1024 resolution on the external monitor Brightness control Keyboard 84-key, 85-key, or 89-key TrackPoint Fn key function 148 ThinkPad 390X User - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 165
best performance from your diskette drive, use highquality diskettes (such as IBM diskettes) that meet or Card slots (two Type I or Type II PC Cards, or one Type III PC Card) Headphone jack Microphone jack (supports a self-battery-powered condenser microphone) Appendix A. Features and Specifications - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 166
Features Stereo line-in jack Infrared port Universal Serial Bus (USB) connector Telephone connector (RJ11) (select models only) Network connector (RJ45) (select models only) S-video jack 150 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 167
10°C to 35°C (50°F to 95°F) Nonoperating: -20°C to 60°C (-4°F to 140°F) Note: When you charge the battery pack, its temperature must be at least 10°C (50°F). Relative humidity: Operating with no diskette: 8% to 95% .) thru 3048 m (10,000 ft.): 31.3°C (88°F) Appendix A. Features and Specifications 151 - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 168
(AC Adapter) Sine-wave input, at 50 to 60 Hz is required The input rating of the AC Adapter: 100-240 V ac, 50/60 Hz Battery pack Nickel Metal Hydride battery pack Nominal voltage: 9.6 V dc Capacity: 4.0 AH Lithium-ion battery pack Nominal voltage: 10.8 V dc Capacity: 4.8 AH 152 ThinkPad 390X User - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 169
Specifications IBM Power Cords To use the AC Adapter outside the country where you purchased your computer, you need an ac power cord that is certified for the country or region you are visiting. You can purchase one through an IBM authorized reseller or IBM marketing representative in that - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 170
Power Cords IBM power cord part number 76H3518 76H3520 76H3522 76H3524 76H3528 76H3530 76H3532 76H3535 Used in these countries or regions , Nigeria, Oman, Qatar, Singapore, United Kingdom Liechtenstein, Switzerland Chile, Ethiopia, Italy, Libya Israel Korea 154 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 171
If you have any questions, contact IBM or your reseller. Machine: IBM ThinkPad 390X and the Battery Pack Warranty Period*: One Year *Elements and accessories are warranted for three months. Contact your place of purchase for warranty service information. Some IBM Machines are eligible for On-site - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 172
by a product for which IBM is not responsible. The warranty is voided by removal or alteration of Machine or parts identification labels. THESE WARRANTIES PERIOD. Items Not Covered by Warranty IBM does not warrant uninterrupted or error-free operation of a Machine. 156 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 173
level compatible with the feature, conversion, or upgrade. Many features, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the removed part. Appendix B. Product Warranties and Notices 157 - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 174
Status Each IBM Machine is manufactured from new parts, or new and used parts. In some cases, the Machine may not be new and may have been previously installed. Regardless of the Machine's production status, IBM's appropriate warranty terms apply. Limitation of Liability 158 ThinkPad 390X User - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 175
000 (or equivalent in local currency) or the charges (if recurring, 12 months' charges apply) for the Machine that is the subject of the claim. This limit also applies to IBM's suppliers and your reseller. It is the maximum for which IBM, its suppliers, and your reseller are collectively responsible - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 176
the Year 2000. IBM software that comes with this product is Year 2000 Ready. However, software from other companies might come with this IBM PC product. Although IBM cannot take responsibility for the readiness of that software, these companies have stated that it is ready. 160 ThinkPad 390X User - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 177
to check periodically for updated information. Trademarks The following terms, in this publication, are trademarks of the IBM Corporation in the United States or other countries or both: IBM MMPM/2 Multimedia Presentation Manager/2 PC Card Director PS/2 RediSafe ThinkPad TrackPoint IV Microsoft - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 178
ThinkPad 390X This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part from that to which the receiver is connected. Consult an IBM authorized dealer or service representative for help. Properly shielded and grounded cables and connectors - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 179
with the requirements of the Directive has been signed by IBM United Kingdom Limited, PO BOX 30 Spango Valley Greenock Scotland Telecommunication Notice Federal Communications Communication (FCC) and Telephone Company Requirements (Part 68 of the FCC Rules) 1. The Telephone Consumer Protection Act - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 180
to maintain uninterrupted service. 6. If you experience trouble with this built-in modem, contact your IBM Authorized Seller, or the IBM Corporation, 500 from the network until the problem has been corrected, or until you are sure the equipment is not malfunctioning. 164 ThinkPad 390X User's - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 181
trouble with this equipment, contact your Authorized Seller or the IBM Corporation for information. 8. The modem may not be used on coin service charges exceed local or long-distance transmission charges.) In order to program this information into your fax machine, follow the setup instructions - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 182
communication. In some cases, the company's inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The à certaines normes de protection, d'exploitation et de sécurité des 166 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 183
L'utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir recours à un service d'inspection des installations électriques, ou à électricien, selon le cas. L'indice de charge (IC) assigné à chaque dispositif terminal indique, pour éviter toute surcharge, le pourcentage de la - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 184
US Notice to European Users of the IBM ThinkPad Modem This equipment has been approved to terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences problems, you should contact your equipment supplier in the first instance. 168 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 185
of the IBM ThinkPad Modem The grant of a Telepermit for a device in no way indicates Telecom acceptance of responsibility for the correct operation of that device under all operating conditions. In particular the higher speeds at which this modem is capable of operating depend on a specific network - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 186
before the modem answers. This confirms that the call has been successfully switched through the network. b. caller identification information (which occurs between the first and second ring cadences) is BY ANY OF THE ABOVE CAUSES MAY INCUR A CHARGE FROM TELECOM. 170 ThinkPad 390X User's Reference - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 187
41 CD-ROM inserting 18 problems 119 removing 18 CD-ROM drive 3, 17 using 18 CD-ROM eject button, location 3 CD-ROM eject hole, location 3 cleaning the computer 42 client support line 144 ConfigSafe 36 D diskette drive, location 2 diskette standards 149 diskettes, updates 146 display 148 changing - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 188
network and server support line 144 notices and warranties product 155 numeric keypad, using 16 numeric lock lamp 10 O online support services 140 online user's guide 35 operating system, updating 146 options hard disk drive, upgrade 57 memory, increase 52 port replicator 82 172 ThinkPad 390X User - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 189
mechanical lock 93 passwords 86 security screw 94 security keyhole, location 5 sensitivity 49 serial connector, location 5 serial port, setting 98 service how to get 140 size, machine specifications 151 software problems 129 speakers, location 2 specifications 148, 151 battery pack 152 environment - Lenovo ThinkPad 390X | User's Reference: ThinkPad 390X - Page 190
FX 17 bay LED 7 device lock location 7 installing 59 replacing 59 UltraBay FX (continued) securing 94 swapping 59 USB location 5 problems 121 V volume control, location 2 W warranty extensions and upgrades 145 product 155 service, international 142 Web site 37 174 ThinkPad 390X User's Reference
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