Lenovo ThinkPad 560E ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc
Lenovo ThinkPad 560E Manual
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- Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 1
Your Comments! (Please see page 697) This Manual Supports: ThinkPad 380 ThinkPad 385 ThinkPad 560 ThinkPad 560E ThinkPad 760C/CD ThinkPad 760E/ED ThinkPad 760L/LD ThinkPad 760EL/ELD ThinkPad 760XL ThinkPad 760XD ThinkPad 765D ThinkPad 765L ThinkPad 770 SelectaDock III (2635) (2635) (2640) (2640 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 2
- Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 3
IBM Mobile Systems S05L-1270-01 Hardware Maintenance Manual Volume 4: ThinkPad Computers September 1997 We Want Your Comments! (Please see page 697) IBM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 4
and the product it supports, be sure to read publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 5
About This Manual This manual contains service and reference information for IBM ThinkPad 380, 385, 560, 760, 765, 770, and SelectaDock III products. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. The manual is divided into sections as follows: The - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 6
Publications The following mobile product publications are available through IBM or your IBM Authorized Dealer. Publication Mobile Systems HMM Volume 1: Laptop, Notebook, Portable, and ThinkPad Computers (Models L40, CL57, N45, N51, P70, P75, ThinkPad 300, 350, 500, 510, 710T, Expansion Unit, Dock - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 7
following diskettes are available through IBM or your IBM Authorized Dealer. Diskette ThinkPad 300 (2615) Advanced Diagnostics Diskette ThinkPad 350, 350C, 425, 425C (2618) Advanced Diagnostics Diskette ThinkPad 365 (2625) Advanced Diagnostics Diskette ThinkPad 380, 385 (2635) Maintenance Diskette - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 8
vi IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 9
Parts List 193 ThinkPad 760 (9546, 9547 199 Read This First 202 Checkout Guide 205 Symptom-to-FRU Index 223 Related Service Procedures 236 Product Overview (760 241 FRU Removals ASM P/N 11J8855 329 LCD Unit, 12.1 SVGA (P/N 46H5725, ASM P/N 46H5723 335 © Copyright IBM Corp. 1997 vii - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 10
9546), 765L (9547 506 Common and Option Parts List 514 ThinkPad 770 (9548, 9549 521 Read This First 523 Checkout Guide 528 Power Management Features 540 Symptom-to-FRU Index 542 Undetermined Problems 561 Related Service Procedures 562 Product Overview (770 567 FRU Removals and Replacements - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 11
Do You Need Technical References 698 Problem Determination Tips 699 Phone Numbers, U.S. and Canada 700 Notices 702 Contents ix - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 12
x IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 13
Diskette Compatibility Matrix 5 Important Service Information 6 How to Use Error Messages 7 How to Read POST Error Messages 7 Safety Notices (Multi-lingual Translations) . . . . . 8 Safety Information 15 General Safety 15 Electrical Safety 16 Safety Inspection Guide 17 Handling Electrostatic - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 14
133 8M/40M 486DX4-75/25 4M/32M 486DX4-75/25 4M/32M 486DX4-75/33 4M/32M T Tablet TPF ThinkPad File Hrd Dsk 60M 80M 120M 80M 40M 80M 30M 60M 120M 160M 400M 80M 120M 125M 200M 360M 360M 540M 540M 540M 540M 540M 810M 1.0G 540M 810M 1.0G 810M 1.0G 1.3G 340M 540M 810M 2 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 15
/33 8M/32M 486DX4-100/33 8M/32M 486DX4-100/33 8M/32M 486DX4-100/33 8M/32M 486DX4-100/33 8M/32M T Tablet TPF ThinkPad File Hrd Dsk 1.08G 1.35G 2.10G 2.10G 2.10G 1.08G 1.35G 2.10G 2.10G 80M 170M 540M 810M 1.0G 540M 810M 1.0G 540M 810M 1.0G 2.1G 2.1G - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 16
Pentium-120 8M/40M 9546 Pentium-120 8M/40M ThinkPad 760X 9546 Pentium-150 32M/80M ThinkPad 760XD 9546 Pentium-166 32M/80M ThinkPad 760XL 9547 Pentium-166 16M/80M 9547 Pentium-166 16M/80M ThinkPad 765D 9546 Pentium MMX-166 32M/104M ThinkPad 765L 9547 Pentium MMX-166 32M/104M - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 17
Drive and Diskette Compatibility Matrix The following table provides identification information for 3.5-inch drives. Diskette Drive 3.5-Inch - 1.44MB 3.5-Inch - 2.88MB Identifying Mark 1.44 on the eject button 2.88 on the eject button The following table provides compatibility information for - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 18
are installed prior to replacing any FRUs listed in this manual. Use the following strategy to prevent unnecessary FRU replacement and service expense: If you are instructed to replace a FRU and that does not correct the problem, reinstall the original FRU before you continue. Some computers have - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 19
test only IBM products. Non-IBM products or modified options can give false errors and invalid responses. Hard Disk Drive Replacement Strategy: Always try to run a low-level format before replacing a hard disk drive. Attention The drive startup sequence in the computer you are servicing might have - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 20
manual, safety notices appear in English with a page number reference to the appropriate multi-lingual, translated safety notice found in this section. The following safety notices are provided in English, French, German, Italian, and Spanish languages. Safety Notice 1 Before the computer is powered - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 21
und Cadmium enthalten. Sie darf nur durch die Verkaufsstelle oder den IBM Kundendienst ausgetauscht werden. Sie darf nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt werden. Die Batterie kann schwere Verbrennungen oder Verätzungen verursachen. Bei der Entsorgung - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 22
les modèles cités dans la liste de pièces détachées adéquate. En effet, une batterie inappropriée risque de prendre feu ou d'exploser. Akkus enthalten geringe Mengen von Nickel. Sie dürfen nicht zerlegt batería no apropiada puede provocar la ignición o explosión de la misma. 10 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 23
der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden. Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten. Beim Ersetzen der Batterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgeführt ist. Der Einsatz falscher Batterien kann zu Entzündung - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 24
inmediatamente las áreas afectadas con agua durante 15 minutos como mínimo. Obtenga atención medica si se presenta algún síntoma del fluido despues de lavarse. 12 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 25
Kurzschluß oder Erdung genug Strom abgeben, um brennbare Materialien zu entzünden oder Verletzungen bei Personen hervorzurufen. Sebbene le batterie di alimentazione siano a basso voltaggio, una batteria in corto circuito o a massa può fornire corrente sufficiente da bruciare materiali combustibili - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 26
Safety Notice 8 Before removing any FRU, power-off the computer, unplug all power cords from electrical outlets, remove the battery pack, then disconnect any interconnecting cables. Avant de retirer a continuación, desconecte cualquier cable de conexión entre dispositivos. 14 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 27
Safety Information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer. General Safety Follow these rules to ensure general safety: Observe good housekeeping in the area of the machines during and after maintenance. When - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 28
Find the room emergency power-off (EPO) power cord. If you cannot unplug it, ask the customer to power-off the wall box that supplies power power-off controls, is near you. Attention: Another power, if necessary. - Use only one hand when working with powered instructions are in the safety - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 29
inspection guide. If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem. Consider these conditions and the safety hazards they present: Electrical hazards, especially primary power (primary - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 30
The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the power cord disconnected. Checklist: 1. Check exterior covers for damage (loose, broken, or sharp edges). 2. Power-off the computer. Disconnect the power cord. 3. Check the power cord for: - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 31
is especially useful when handling ESD-sensitive devices. Select a grounding system, such as those listed below, to provide protection that meets the specific service requirement. Note The use of a grounding system is desirable but not required to protect against ESD damage. - Attach the ESD ground - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 32
IBM Personal Computer models are equipped from the factory with a CD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROM drive is a laser product. The CD-ROM drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services specificate - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 33
puede provocar la exposición a radiaciones peligrosas. Opening the CD-ROM drive could result in exposure to hazardous laser radiation. There are no serviceable parts inside the CD-ROM drive. Do not open. Some CD-ROM drives contain an embedded Class 3A or Class 3B laser diode. Note the - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 34
22 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 35
48 Power-Related Symptoms 48 Function/Audio-Related Symptoms 49 Peripheral-Device-Related Symptoms 49 Infrared-Related Symptoms 50 Other Symptoms 50 Intermittent Problems 50 Undetermined Problems 51 Related Service Procedures 52 Status Indicators 52 How to Run the Diagnostics 54 Error Log - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 36
104 Models 380E/380ED/385E/385ED 106 Models 380/380D/385/385D 108 Models 380E/380ED/385E/385ED 111 Common/Option Parts List 115 24 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 37
"Symptom-to-FRU Index" on page 40. Port Replicator Problems: If you suspect a problem with the Port Replicator, see "Port Replicator Checkout" on page 36. How to Diagnose Multiple FRUs: When the adapter or device has more than one FRU, the error code could be caused by either FRU. Before replacing - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 38
Name and phone number of servicer 2. Date of service 3. Date when part failed 4. Date of purchase 5. Failure symptoms, error codes appearing on display, and checking problems with the computer, determine whether the damage is covered under the warranty by referring to the following: 26 IBM Mobile - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 39
indicate damage caused by nonwarranted activity: Missing parts may be a symptom of unauthorized service or modification. HDD spindles can become noisy if subjected to excessive force or by being dropped. I9990303 errors can be caused by exposure to strong magnetic fields. ThinkPad 380, 385 (2635) 27 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 40
, remove the DIMM cover 2 , then power on the computer by applying a short across the power-on password jumper pads 3 . Note: Power Shutdown Switch: The power shutdown switch resets the system regardless of the microcode status and forces the power off. Use this push button to power-off when power - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 41
Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 42
to isolate memory problems. Note: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error. 1. Power off the computer update. 2. Insert the System Program Service Diskette into drive A and power on the computer. 3. Select Update system programs from the - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 43
isolate the problem. 1. Run the system board test to verify the symptom. This test verifies the system board. If no error is detected, return to "Checkout Guide" on page are supported for this computer: Numeric keypad Mouse (PS/2 compatible) External keyboard (with keyboard/mouse cable) ThinkPad 380 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 44
the TrackPoint III pointer while the computer is powered on or while the system is running, or when readjustment is required because the temperature has exceeded its normal temperature range. This symptom does not indicate a hardware problem. No service actions are necessary if the pointer movement - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 45
power is supplied by the battery pack. If you suspect a power problem, see the appropriate power supply check listed below. "Checking the AC Adapter" on page 34. "Checking Operational Charging" on page 34. "Checking the Battery Pack" on page 35. "Checking the Backup Battery" on page 36. ThinkPad - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 46
here because the computer fails only when the AC Adapter is used. If the power problem occurs only when the port replicator is used, replace the replicator. If the power-on indicator does not turn on, check the power cord of the AC Adapter for correct continuity and installation. If the operational - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 47
If the charge indicator still does not turn on, replace the battery pack. Checking the Battery Pack 1. Power off the computer. 2. Remove the battery pack and measure the voltage between battery terminals 1 (+) and 4 (−). See the following figure. Terminal 1 2 3 4 5 6 Voltage (V dc) / Signal +0 to - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 48
Checking the Backup Battery 1. Power off the computer and unplug the AC Adapter from the computer. 2. Turn the computer upside down. 3. Remove the DIMM cover and backup battery (see "1010 Battery Pack" on page 59). 4. Measure the voltage of the backup battery. See the following figure. Note: Be - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 49
power problems appear only when the replicator is used, replace the replicator. External Display Self-Test: If the display problem occurs only when using an external display, use the following instruction to correct the problem. Note: Before you replace a display, check that the 95XX systems support - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 50
and prolong battery power. Standby Mode: When in standby mode the following occurs: The LCD backlight turns off. The hard disk motor stops. Events that cause the computer to enter standby mode: Standby requested by the Fn key. (Fn+F3) No activity under auto-standby enabled by the ThinkPad Features - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 51
conditions are satisfied in suspend mode. A critical low battery condition occurs. The PS2 HIBernation command is set in the ThinkPad Features program. Event that causes the computer to exit hibernation mode. The power-on switch is operated. When power is turned on, the hibernation history in the - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 52
. If the symptom is not listed, go to "Undetermined Problems" on page 51. Note: For IBM devices not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device. Numeric Error Codes Symptom / Error FRU / Action in Sequence 10X 101: Interrupt failure. 102 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 53
any FRUs.) 184 (POP check sum error.) 190 (Depleted battery pack was installed when the power was on.) 191XX (PM initialization error.) 195 (The configuration read from the 3. External numeric keypad 4. External keyboard 5. Keyboard/mouse cable 6. Subcard 7. System board ThinkPad 380, 385 (2635) 41 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 54
Hard disk controller failure. 1780, 1790: Hard disk 0 error. 1781, 1791: Hard disk 1 error. 24XX (2401: System board video error.) 808X 8081: PCMCIA presence test failure. (PCMCIA revision board 1. Reseat the keyboard cables. 2. Keyboard 3. External mouse 4. System board 42 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 55
boot device. 4. Check that the operating system has no failure and is installed correctly. System board Go to "Undetermined Problems" on page 51. Diagnostic Error Codes A detected error is shown as in the following example: Large X on the left side of the device icon. Device ID (three digit - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 56
088 External PCMCIA 009 Parallel 011 Serial 215 CD-ROM 103 IR 153 Audio Audio FRU Codes: If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU code indicates two on the screen. The following table shows the FRU code: 44 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 57
the diskette drive (FDD-2) 2. Diskette drive (FDD-2) 1. Reseat the hard disk drive 2. Hard disk drive PCMCIA-2 (Replicator) PCMCIA slot assembly CD-ROM drive If the problem still remains after replacement of the FRUs, go to "Undetermined Problems" on page 51. ThinkPad 380, 385 (2635) 45 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 58
. Connect the AC Adapter or install a fully charged battery. (Allow the system to complete shutdown before changing the battery.) POST error. See "Numeric Error Codes" on page 40. System board No Beep Symptoms Symptom / Error FRU / Action in Sequence No beep, power-on indicator not on, and - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 59
time) is characteristic of TFT LCD technology, but excessive pixel problems can cause viewing concerns. The LCD should be replaced if the dots in any background is 21 or more. Symptom / Error No beep, power-on indicator on, and a blank LCD during POST. LCD 5. System board ThinkPad 380, 385 (2635) 47 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 60
board 1. Check that a correct battery is installed. 2. Battery pack 3. Subcard 4. System board Power-Related Symptoms Symptom / Error FRU / Action in Sequence Power shuts down during operation. 1. Go to "Power Systems Checkout" on page 33. 2. Battery pack 3. Remove the battery pack and let it - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 61
properly. 3. Subcard 4. System board Battery Fuel-Gauge does not go higher than 90%. Go to "Checking the Battery Pack" on page 35 and see the hangs intermittently. Go to "Intermittent Problems" on page 50. Peripheral-Device-Related Symptoms Symptom / Error FRU / Action in Sequence External - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 62
problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRUs. 3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no more errors exist. 50 IBM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 63
all of the following devices. a. Non-IBM devices b. Devices attached to the expansion bus connector c. Printer, mouse, and other external devices d. Battery pack e. Hard disk drive f. Diskette drive g. DIMM card h. PC Cards 4. Power on the computer. 5. Determine if the problem has changed. 6. If the - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 64
Related Service Procedures This section provides information about the following: "Status Indicators" "How to Run the Diagnostics" on page 54 "Error Log" on page 55 "Checking the Installed Devices List" on page 55 computer status in different colors (green and orange). 52 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 65
operation. Battery pack is charging. Battery pack needs charging. Data is read from or written to the hard disk drive, FDD, or CD-ROM drive. Numeric keypad on the keyboard is enabled. Caps lock mode is enabled. Arrow keys can be used as screen-scroll function key. Suspend mode Power on ThinkPad 380 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 66
Press and hold the F1 key; then power on the computer. Hold the F1 key when the test ends without any errors. 6. Start the Advanced Diagnostic screen. 7. The ThinkPad FRU Connections screen start the tests. The instruction appears, and follow the instruction on the screen. 12 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 67
If the problem remains, Power off the computer. 2. Insert the ThinkPad hardware maintenance diskette Ver 1.30 into diskette drive A and power on the computer. 3. Select Format the hard disk from the main menu. 4. Select the drive from the menu. 5. Follow the instructions on the screen. ThinkPad - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 68
not turn on and the test fails, replace the FRU shown by the diagnostic error code. Fn Key Combinations The following table shows the Fn key and function ) Reserved Reserved Power management mode switching (toggles High Power, Intelligent, Economy) Hibernation invocation 56 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 69
-bit audio Internal speaker Internal microphone Mechanical volume 4 million bps serial communication Transmitter and receiver module One Type-III or two Type-II ZV port ThinkPad 380, 385 (2635) 57 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 70
service power-off the computer, unplug all power cords from electrical outlets, remove the battery battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. 58 IBM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 71
1010 Battery Pack 1 Turn the computer upside down. Pull up the battery pack lock 2 , push it back 3 , and then pull up the battery pack 4 . ThinkPad 380, 385 (2635) 59 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 72
or explosion of the battery. 1 Turn the computer upside down. 2 3 4 5 6 : DIMM 2 3 7 : Backup battery When replacing: Make sure the plus side is on top when replacing the backup battery. Step Size (Quantity) 2 - Note: Only loosen the screw in step 2 . Torque 4 kgcm 60 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 73
1030 Keyboard Unit Battery Pack (1010) Step Size (Quantity) Torque 1 M 2.5 x 25mm, Nylon (1) 3 kgcm 2 (a)M 2.5 x 8mm, Nylon (3) (b)M 2.5 x 6mm, Nylon (1) 3 kgcm Note: Make . Do not use the screw that you removed, use a new screw. 4 Turn the computer over again. ThinkPad 380, 385 (2635) 61 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 74
Note: Pull the keyboard assembly forward a little in step 7. When replacing: When replacing the keyboard, put the name label on it. 62 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 75
1040 CD-ROM/FDD Assembly Battery Pack (1010) Keyboard Unit (1030) Note: Be careful that the computer does not fall backward when the CD-ROM/FDD assembly is correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 63 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 76
you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 64 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 77
1045 FDD Battery Pack (1010) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) Models 380 and 380E 1 2 : Blank Bezel 3 4 : FDD Bezel 3 4 5 6 : FDD Step Size (Quantity) Torque 1 M 2.6 screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 65 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 78
Models 380D, 380ED, 385D, and 385ED 1 2 : FDD Bezel 1 2 3 4 5 6 : FDD Step Size (Quantity) Torque 1 M 2.6 x 4mm (1) 4 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 66 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 79
Step Size (Quantity) Torque 4 M 2.6 x 2.8mm, Red screw (3) 4 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 67 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 80
1046 CD-ROM Battery Pack (1010) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) 8X CD-ROM (73H9933) Step Size (Quantity) Torque 1 M 2 x 2.4mm, Special head (4) 1.5 and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 68 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 81
8-20X CD-ROM (12J0115) Step Size (Quantity) Torque 1 M 2 x 1.7mm, Special head (4) 1.5 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 69 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 82
1050 Speaker / Microphone Battery Pack (1010) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) Models 380, 380D, 385, and 385D 1 2 3 : Speaker 4 5 6 : Microphone Note: To and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 70 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 83
sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 71 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 84
hard disk. Never remove the hard disk drive while the system is operating or is in suspend mode. Models 380, 380D, 385, and 385D Battery Pack (1010) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) Step Size (Quantity) Torque 2 M 2.5 x 6mm (1) 4 kgcm Note: Make sure you use the correct screw - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 85
Step Size (Quantity) Torque 5 M 3 x 3mm (4) 4 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 73 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 86
When replacing: When replacing the slim-type (12.5 mm) hard disk drive, assemble the spacer as follows: 1. Place the HDD spacer on the hard disk drive. Note: Make sure that the spacer is oriented properly. 2. Install the HDD-spacer assembly into the bracket; then screw. 74 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 87
Model 380E, 380ED, 385E, and 385ED Battery Pack (1010) Keyboard Unit (1030) Step Size (Quantity) Torque 2 (a) M 2.5 x 6mm, (1) (b) M 2.5 x 6mm, Nylon (2) 4 kgcm 3 M 2.5 x 6mm (3) (a) 3 kgcm (b) 4 kgcm 5 M Do not use the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 75 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 88
Note: Step 9 is for the slim-type (12.5 mm) hard disk drive only. Attention The hard disk drive is sensitive to physical shock. When removing or replacing it, do not press the shaded area of the hard disk drive. 76 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 89
1070 LCD Unit Battery Pack (1010) Keyboard Unit (1030) Step Size (Quantity) Torque 2 M 2.5 x 6mm, Nylon (5) 4 kgcm Note: Make sure you use the correct to the next page. Models 380E, 380ED, 385E, and 385ED, go to "Models 380E, 380ED, 385E, and 385ED" on page 79. ThinkPad 380, 385 (2635) 77 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 90
the screw to the torque specified. Do not use the screw that you removed, use a new screw. Go to "All Models" on page 80. 78 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 91
tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. Go to "All Models" on page 80. ThinkPad 380, 385 (2635) 79 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 92
All Models Step Size (Quantity) Torque 8 M 2.5 x 6mm (3) 4 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 80 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 93
, system board system number, and other computer-unique data. 2. Do not power off the computer when restoring the VPD. The system unit serial number label is cards are removed and the eject levers are not sticking out. Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly ( - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 94
you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 82 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 95
1090 Upper Shield Case Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) Hard Disk Drive (1060) System correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 83 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 96
1100 Sub Card Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) Hard Disk Drive (1060) System Board Assembly (1080) Upper Shield Case (1090) 84 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 97
1110 Lower Shield Case Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) Hard Disk Drive (1060) System correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 85 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 98
Cable Routing When replacing the air duct, refer to the following artwork. 86 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 99
1120 PCMCIA Slot Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) Hard Disk Drive (1060) System Board correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 87 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 100
1130 Fan Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) Hard Disk Drive (1060) System Board Assembly correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 88 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 101
Cable Routing When replacing the air duct, refer to the following artwork. ThinkPad 380, 385 (2635) 89 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 102
2010 LCD Front Cover Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) 1 2 3 : LCD Front Cover 4 : Control Knob Procedure continues on the following page. 90 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 103
sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 91 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 104
2020 LCD Panel Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) LCD Front Cover (2010) DSTN LCD Panel correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 92 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 105
TFT LCD Panel Step Size (Quantity) Torque 1 M 2.5 x 6mm (4) 4 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 93 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 106
Type 1 Type 2 94 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 107
2030 LCD Inverter Card Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) LCD Front Cover (2010) LCD correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 95 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 108
2040 LCD Misc. Parts Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) LCD Front Cover (2010) LCD Panel ( correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 96 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 109
sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 97 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 110
When replacing: Replace the LCD miscellaneous parts as follows: 98 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 111
LCD Cable DSTN LCD ThinkPad 380, 385 (2635) 99 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 112
TFT LCD 100 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 113
12 Built-in speaker 13 Palm rest 14 Built-in microphone 15 Fn Key 16 Keyboard 17 Fan louver 18 Status indicator 19 LCD panel ThinkPad 380, 385 (2635) 101 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 114
Rear View 1 External-monitor connector 2 Parallel connector 3 Serial connector 4 Power jack 5 External-input-device connector 6 Suspend mode indicator 7 Battery indicator 8 IR port 9 Power switch 1 PCMCIA slots 11 PC Card eject button 12 Security key hole 102 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 115
Bottom View 1 Memory-slot cover 2 System-expansion connector 3 Memory slot 4 Backup battery 5 Battery pack latch 6 Battery pack 7 Power shutdown switch ThinkPad 380, 385 (2635) 103 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 116
Parts Listing 380, 385 (2635) Models 380/380D/385/385D 104 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 117
Power Switch Knob (see Misc. Parts) I/O Door 05K4345 Base Cover Assembly 73H9919 DIMM Cover Assembly 73H9921 Battery Pack (Li-ion) 73H9951 Battery Pack (NiMH) 73H9952 Battery Pack Latch Kit 11J8315 FDD Bezel 73H9932 Blank Bezel 73H9934 FDD 11J8338 8X CD-ROM 73H9933 Support - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 118
Models 380E/380ED/385E/385ED 106 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 119
Battery 46H4132 Power Battery Pack Latch Kit 11J8315 FDD Bezel 73H9932 Blank Bezel 73H9934 FDD 11J8338 Note: Order either of the below CD-ROM drives that match the FRU number of the drive being replaced. 8-20x CD-ROM 12J0115 8-20x CD-ROM 02K0491 Support Adapter (35W) 2- - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 120
Knob LCD Upper Holder Latch, Right Latch, Left Latch, Spring (2) Latch, Holder (2) LED Lens Screw Cap (2) Cable Clamp (1) 73H9940 73H9946 73H9947 73H9942 73H9944 73H9949 108 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 121
: Control Knob LCD Upper Holder Latch, Right Latch, Left Latch, Spring (2) Latch, Holder (2) LED Lens Screw Cap (2) Cable Clamp (1) 73H9941 05K9308 05K3119 73H9948 73H9943 73H9949 ThinkPad 380, 385 (2635) 109 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 122
Knob LCD Upper Holder Latch, Right Latch, Left Latch, Spring (2) Latch, Holder (2) LED Lens Screw Cap (2) Cable Clamp (1) 11J8860 11J9623 11J9622 11J9625 73H9943 73H9949 110 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 123
: Control Knob LCD Upper Holder Latch, Right Latch, Left Latch, Spring (2) Latch, Holder (2) LED Lens Screw Cap (2) Cable Clamp (1) 73H9940 73H9946 12J0139 73H9942 12J0138 73H9949 ThinkPad 380, 385 (2635) 111 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 124
Knob LCD Upper Holder Latch, Right Latch, Left Latch, Spring (2) Latch, Holder (2) LED Lens Screw Cap (2) Cable Clamp (1) 73H9941 05K9308 05K3119 73H9948 73H9943 73H9949 112 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 125
: Control Knob LCD Upper Holder Latch, Right Latch, Left Latch, Spring (2) Latch, Holder (2) LED Lens Screw Cap (2) Cable Clamp (1) 11J8860 11J9623 11J9622 05K4358 73H9943 73H9949 ThinkPad 380, 385 (2635) 113 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 126
83H6480 83H6478 83H6477 11J8307 11J8308 11J8309 83H6479 83H6476 11J8299 11J8302 83H6486 11J8311 11J8310 11J8300 11J8312 11J8313 83H6482 83H6481 83H6483 11J8304 11J8301 11J8303 83H6475 83H6474 114 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 127
Common/Option Parts List Miscellaneous Parts Misc. Parts Include the following: Support structure Air Duct Audio Jack Holder Power Switch Knob LCD GNG Holder, Lower Screw Kits Include the following Include the following: M2.5 x 25 (Nylon) (1000) 12J0145 05K4313 05K4316 ThinkPad 380, 385 (2635) 115 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 128
unit does not apply to all options. 380/385 Port Replicator 8X CD-ROM AC Adapter (56W) 2-pin 3-pin Cover Set for 380/385 Port Replicator 2.1 GB Hard Disk Drive DIMM 8MB SO-DIMM 16MB SO-DIMM 32MB SO-DIMM 64MB ThinkPad 560 Port Replicator 84G1320 73H9933 12J2585 12J2583 84G1321 73H6427 83H7086 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 129
English Norwegian U.S. English Accessories Keyboard/Mouse Cable Tools Tri-Connector Wrap Plug PC Test Card Audio Wrap Cable Screwdriver Kit ThinkPad Hardware Maintenance Diskette Ver 1.40 95F5741 95F5466 95F5467 95F5467 95F6313 95F6314 95F5467 95F5741 95F5467 95F6316 79F6401 95F5467 95F6315 95F5468 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 130
Power Cords IBM power cords for a specific country are usually available only in that country: For 2-pin power cords: IBM Power Cord Part Number 13H5264 13H5267 Used in These Countries Bahamas, Barbados, Bermuda, Bolivia, Canada, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 131
South Africa, Sri Lanka For 3-pin power cords: Note The grounded adapter is required for full MPRII compliance. IBM Power Cord Part Number 76H3514 76H3516 76H3518 76H3520 , Spain, Sweden, Turkey, former Yugoslavia Denmark Bangladesh, Pakistan, South Africa, Sri Lanka ThinkPad 380, 385 (2635) 119 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 132
IBM Power Cord Part Number 76H3524 76H3526 76H3528 76H3530 76H3532 76H3535 Used in These Countries Abu Dhabi, Albania, Antigua, Bahrain People's Republic of China, Qatar, Singapore, United Kingdom Japan Switzerland, Liechtenstein Chile, Italy, Ethiopia, Libya Israel Korea 120 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 133
Symptoms . . . . . 147 Infrared-Related Symptoms 148 Other Symptoms 148 Intermittent Problems 148 Undetermined Problems 149 Related Service Procedures 150 Status Indicators 150 Running the Diagnostics 151 Displaying the Error Log 152 Checking the Installed Devices List 152 Running a Low - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 134
Front View 183 Bottom View 184 Rear View 185 Parts Listing 560, 560E (2640 186 LCD FRU (DSTN 189 LCD FRU (TFT 190 Common and Option Parts List 193 122 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 135
"Symptom-to-FRU Index" on page 138. Port Replicator Problems: If you suspect a problem with the Port Replicator, see "Port Replicator Checkout" on page 134. How to Diagnose Multiple FRUs: When the adapter or device has more than one FRU, the error code could be caused by either FRU. Before replacing - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 136
Name and phone number of servicer 2. Date of service 3. Date when part failed 4. Date of purchase 5. Failure symptoms, error codes appearing on display, and checking problems with the computer, determine whether the damage is covered under the warranty by referring to the following: 124 IBM Mobile - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 137
caused by nonwarranted activity: Missing parts might be a symptom of unauthorized service or modification. HDD spindles can become noisy from being subjected to excessive force or from being dropped. I9990303 errors can be caused by exposure to strong magnetic fields. ThinkPad 560, 560E (2640) 125 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 138
Switch: The power shutdown switch resets the system regardless of the microcode status and forces the power off. Use this push button to power off when power is not completely off or the microcode is in a hung state. See "Bottom View" on page 184 for the power shutdown switch. 126 IBM Mobile Systems - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 139
Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 140
following procedure to isolate memory problems. Note: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error. 1. Power off the computer and 2. Insert the System Program Service Diskette into drive A and power on the computer. 128 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 141
calls the system board as a FRU, use the following procedure to isolate the problem: 1. Run the system board test to verify the symptom. This test verifies the system board. If no error is detected, return to "Checkout Guide" on page 127. 2. If FRU code 10 appears, replace the system board. 3. Rerun - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 142
the TrackPoint III pointer while the computer is powered on or while the system is running, or when readjustment is required because the temperature has exceeded its normal temperature range. This symptom does not indicate a hardware problem. No service actions are necessary if the pointer movement - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 143
132 "Checking the Battery Pack" on page 133 "Checking the Backup Battery" on page 134 Checking the AC Adapter: You are here because the computer fails only when the AC Adapter is used. If the power problem occurs only when the port replicator is used, replace the replicator. ThinkPad 560, 560E (2640 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 144
2 Ground Replace the DC/DC card. Replace the system board. If the problem is not corrected, go to "Undetermined Problems" on page 149. If the voltage is not correct, go to the next step. 2. Unplug the AC Adapter cable from the ac power outlet and wait 5 minutes or longer to allow the over-voltage - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 145
pack from being overcharged or having a shortened life. Do the following: 1. Power off the computer. 2. Remove the battery pack and measure the voltage between battery terminals 1 (+) and 4 (−). See the following figure: Terminal 1 2 3 4 5 Voltage (V dc) / Signal +0 to +13.5 Send Thermal Ground - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 146
If the resistance is not correct, replace the battery pack. If the resistance is correct, replace the DC/DC card. If the problem persists, replace the system board. Checking the Backup Battery 1. Power off the computer and unplug the AC Adapter from the computer. 2. Turn the computer upside down. 3. - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 147
, replace the system board. 11. If power problems appear only when the replicator is used, replace the replicator. Power Management Features Three power management modes are provided by the computer to reduce power consumption and prolong battery power. Standby Mode: In standby mode the following - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 148
. The battery power indicator blinks orange. Either the PS2 OFF or PS2 SUSpend command is set in the ThinkPad Features program. Notes Notes: 1. In the ThinkPad Features program, the computer can be set to "Will not suspend even if LCD is closed". 2. When the computer is powered with ac power and is - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 149
are satisfied in suspend mode. A critically low battery condition occurs. The PS2 HIBernation command is set in the ThinkPad Features program. The computer exits hibernation mode and resume operation when the power-on switch is operated. When power is turned on, the hibernation history in the - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 150
. If the symptom is not listed, go to "Undetermined Problems" on page 149. Note: For IBM devices not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device. Numeric Error Codes Symptom / Error FRU / Action in Sequence 10X 101: Interrupt failure. 102 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 151
(POP check sum error.) 190 (Depleted battery pack was installed when the power was on.) 191XX (PM initialization error.) 195 (The configuration drive assembly 3. System board 1. Reset the POP (power-on password) in Easy-Setup. 1. Go to "Checking the Battery Pack" on page 133. 1. System board 1. - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 152
Serial_B test failure. 17XX 1701: Hard disk controller failure. 1780, 1790: Hard disk 0 error. 1781, 1791: Hard disk 1 error. FRU / Action in Sequence 1. Go to "Memory Checkout" on page 128. 2. System board 1. System board (infrared) 1. Hard disk drive 2. System board 140 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 153
error when TrackPoint III is disabled.) 8601: System bus error-8042 mouse interface. 8602: External mouse error. 8603: System bus error or mouse error. 861X (Pointing device error is installed correctly. 1. System board 1. Go to "Undetermined Problems" on page 149. ThinkPad 560, 560E (2640) 141 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 154
icon. Device ID (three digit) FRU code (four digit) Error code (two digit) The device ID and error code indicate the detailed portion of the FRU that caused the error. If replacing a FRU does not correct the problem, see the device ID or error code from the previous failure. If they have changed - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 155
PCMCIA 009 Parallel 011, Serial 012 103 IR 150 Audio (ESS) FRU Codes: If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU code FDD-2) 2. Diskette drive (FDD-2) 1. Reseat the hard disk drive 2. Hard disk drive ThinkPad 560, 560E (2640) 143 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 156
. Connect the AC Adapter or install a fully charged battery. (Allow the system to completely shut down before changing the battery). POST error. See "Numeric Error Codes" on page 138. System board No Beep Symptoms Symptom / Error FRU / Action in Sequence No beep, power-on indicator not on, and - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 157
Error problems can cause viewing concerns. The LCD should be replaced if the number of missing, discolored, or lighted dots in any background is 21 or more. Symptom / Error No beep, power Keyboard or TrackPoint III Related Symptoms Symptom / Error FRU / Action in Sequence Keyboard (one or - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 158
does not turn on when the battery is installed. c. DC/DC card Battery pack System board Power-Related Symptoms Symptom / Error FRU / Action in Sequence Power shuts down during operation. 1. Go to "Power Systems Checkout" on page 131. 2. Battery pack 3. Remove the battery pack and let it cool - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 159
. 3. LCD assembly 4. System board Battery Fuel-Gauge does not go higher than 90%. Go to "Checking the Battery Pack" on page 133 and see System hangs intermittently. Go to "Intermittent Problems" on page 148. Peripheral-Device-Related Symptoms Symptom / Error FRU / Action in Sequence External - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 160
problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRUs. 3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no more errors exist. 148 IBM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 161
devices: a. Non-IBM devices b. Devices attached to the expansion bus connector c. Printer, mouse, and other external devices d. Battery pack e. Hard disk drive f. Diskette drive g. DIMM h. PC Cards 4. Power on the computer. 5. Determine if the problem has changed. 6. If the problem does not recur - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 162
Related Service Procedures This section provides information about the following: "Status Indicators" "Running the Diagnostics" on page 151 "Displaying the Error Log" on page 152 "Checking the Installed Devices List" on status in different colors (green and orange). 150 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 163
Suspend Mode 7 Power On Green Blinking Green Green Meaning Battery fully charged Battery charging Battery needs charging Data progress screen appears. 5. OK appears when the test ends without any errors. 6. Start the Advanced Diagnostic test by pressing Ctrl+A on the ThinkPad 560, 560E (2640) 151 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 164
Error Log Diagnostic errors are printed on the printer that is attached to the parallel port when the error is detected. The error error log appears. 5. To exit the screen, select the cancel icon or press Esc. The error log is not saved when the system is powered If the problem remains, ThinkPad - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 165
Power off the computer. 2. Insert the ThinkPad hardware maintenance diskette Ver 1.30 or later into diskette drive A and power on the computer. 3. Select Format the hard disk from the main menu. 4. Select the drive from the menu. 5. Follow the instructions shown by the diagnostic error code. Fn Key - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 166
, for Japan 560 810MB, 2.5-inch, IDE interface 1.08GB, 2.5-inch, IDE interface 2.1GB, 2.5-inch, IDE interface 560E 2.1GB, 2.5-inch, IDE interface Headphone Microphone Port replicator 154 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 167
Feature Audio Infrared Transfer PCMCIA Description 16-bit audio Internal speaker Internal microphone Mechanical volume 560 IrDA** 1.0 560E IrDA 1.1 One Type-III or two Type-II ThinkPad 560, 560E (2640) 155 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 168
service the power-off the computer, unplug all power cords from electrical outlets, remove the battery battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. 156 IBM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 169
ignition or explosion of the battery. Turn the computer upside down. Step Length (Quantity) Torque 1 7 mm, Nylon (1) 4.0 kgcm Note: Make sure you use the correct screw and tighten it to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 560, 560E (2640) 157 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 170
1020 DIMM (If Installed) Turn the computer upside down. Step Length (Quantity) Torque 1 7 mm, Nylon (1) 4.0 kgcm Note: Make sure you use the correct screw and tighten it to the torque specified. Do not use the screw that you removed, use a new screw. 158 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 171
1030 Battery Pack Turn the computer upside down. ThinkPad 560, 560E (2640) 159 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 172
1040 Frame Battery Pack (1030) Step Length (Quantity) Torque 1 12 mm, Nylon (2) 4.0 kgcm 2 7 mm, Nylon (6) 4.0 kgcm Note: Make sure you use the correct screw and tighten it to the torque specified. Do not use the screw that you removed, use a new screw. 160 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 173
ThinkPad 560, 560E (2640) 161 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 174
the click buttons of the TrackPoint III can be pressed correctly. If the frame is not in place, the click buttons will not work. 162 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 175
1050 Keyboard Unit Battery Pack (1030) Step Length (Quantity) Torque 1 12 mm, Nylon (2) 4.0 kgcm 2 7 mm, Nylon (12) 4.0 kgcm Note: Make sure you use the the TrackPoint III can be pressed correctly. If the frame is not in place, the click buttons will not work. ThinkPad 560, 560E (2640) 163 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 176
164 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 177
Note Be careful not to remove the Esc key when you remove the frame. If the Esc key is removed, replace it as shown. ThinkPad 560, 560E (2640) 165 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 178
166 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 179
1060 LCD Assembly Battery Pack (1030) Keyboard Unit (1050) Note: For the LCD FRU removals and replacement, go to "2010 LCD Front Cover" on page 173. use the correct screw and tighten it to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 560, 560E (2640) 167 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 180
1070 Speaker Battery Pack (1030) Keyboard Unit (1050) 168 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 181
the hard disk drive exactly as shown in the figure. Do not apply any extra force to the hard disk drive when removing it. Battery Pack (1030) Keyboard Unit (1050) Step Length (Quantity) Torque 1 7 mm, Nylon (1) 4.0 kgcm 5 3 mm (2) 3.0 kgcm Note: Make sure you use the correct screw and - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 182
1090 PCMCIA Slot Assembly Battery Pack (1030) Keyboard Unit (1050) Note: Before removing and replacing the PCMCIA slot assembly, make sure that the PCMCIA cards are screw and tighten it to the torque specified. Do not use the screw that you removed, use a new screw. 170 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 183
System Board DIMM (If Installed) (1020) Battery Pack (1030) Keyboard Unit (1050) LCD serial number, system board system number, and other computer-unique data. 2. Do not power off the computer when restoring the VPD. The system unit serial number label is new screw. ThinkPad 560, 560E (2640) 171 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 184
Step Length (Quantity) Torque 4 4 mm, Nylon (2) 4.0 kgcm Note: Make sure you use the correct screw and tighten it to the torque specified. Do not use the screw that you removed, use a new screw. 172 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 185
Cover Battery Pack (1030) Keyboard Unit (1050) LCD Assembly (1060) Important The LCD for the notebook computer contains over 921,000 thin-film transistors (TFTs). A small number of missing, discolored, or constantly lighted dots is characteristic of TFT LCD technology, but excessive pixel problems - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 186
The LCD front cover has several latches. Release the latches as shown in step 3 . For the DSTN LCD, there are two slide knobs in step 4. When replacing: Make sure that the slide knobs work correctly. 174 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 187
2020 LCD Panel Battery Pack (1030) Keyboard Unit (1050) LCD Assembly (1060) LCD Front Cover (2010) DSTN Panel Step Size (Quantity) Torque 1 M 2.5 x 6 mm, use a new screw. When Replacing: Connect the LCD connector to the inverter card by lining them up straight: ThinkPad 560, 560E (2640) 175 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 188
sure you use the correct screw and tighten it to the torque specified. Do not use the screw that you removed, use a new screw. 176 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 189
the LCD panel, do not press on the LCD glass surface. Pressing on the glass surface might damage the LCD. Press only on the connector. ThinkPad 560, 560E (2640) 177 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 190
bosses on the rear cover, assemble the panel as shown in the following figure: Note: The difference between A and B must be less than 0.4 mm. 178 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 191
2030 Inverter Card Battery Pack (1030) Keyboard Unit (1050) LCD Assembly (1060) LCD Front Cover (2010) LCD Panel (2020) DSTN Panel Step Size (Quantity) Torque 1 M 2.5 x and tighten it to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 560, 560E (2640) 179 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 192
sure you use the correct screw and tighten it to the torque specified. Do not use the screw that you removed, use a new screw. 180 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 193
2040 LCD Cable and Hinges DIMM (If Installed) (1020) Battery Pack (1030) Keyboard Unit (1050) LCD Assembly (1060) LCD Front Cover (2010) LCD Panel (2020) Inverter Card (DSTN only)(1140) to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 560, 560E (2640) 181 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 194
sure you use the correct screw and tighten it to the torque specified. Do not use the screw that you removed, use a new screw. 182 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 195
Front View 1 LCD 2 Contrast Control 3 Brightness Control 4 Headphone Jack 5 Microphone/Line-In Jack 6 Volume Control 7 PCMCIA Slots 8 PC Card Eject Buttons 9 Battery Pack 1 TrackPoint III 11 LCD Latch 12 Fn Key 13 Keyboard 14 Indicator Panel 15 Built-In Microphone ThinkPad 560, 560E (2640) 183 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 196
Bottom View 1 System-Expansion Connector 2 Power Shutdown Switch 3 Memory Slot 4 Memory-Slot Cover 5 Battery Pack Latch 184 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 197
Rear View 1 Power Switch 2 IR Port 3 External Diskette Drive Connector 4 External Monitor 5 Parallel Connector 6 Serial Connector 7 Security Keyhole 8 External-Input-Device Connector 9 Power Jack ThinkPad 560, 560E (2640) 185 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 198
Parts Listing 560, 560E (2640) 186 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 199
2. - When replacing an individual LCD FRU, match the new FRU to the installed FRU. See "TFT Panel" on page 176 to distinguish the TFT type. ThinkPad 560, 560E (2640) 187 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 200
Battery 46H4132 Bracket Battery Guide 46H4135 FDD Connector Cover 46H4128 Power , model 3xx, 4xx, Hxx) Keyboard Sheet 46H4150 Battery Pack 46H4144 External FDD (2-mode) 10H4056 (U.S.-2640, model AC Adapter (35W) 2-pin 12J1442 AC Adapter (35W) 3-pin 12J1444 AC Adapter 85G6698 Screw - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 201
LCD FRU (DSTN) Index 1 2 3 4 5 6 7 8 9 System Unit LCD Front Cover Control Knob LCD Panel Spacer Inverter Card Shield Sheet LCD Cable Hinges LCD Rear Cover 20H4265 46H4158 - 46H4159 46H4152 46H4157 46H4156 46H4155 20H4263 ThinkPad 560, 560E (2640) 189 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 202
LCD FRU (TFT) TFT 1 (12J1600) Index 1 2 3 4 5 6 7 8 System Unit LCD Front Cover Control Knob LCD Panel Inverter Card Shield Sheet LCD Cable Hinges LCD Rear Cover 05K4603 11J9664 - 82H5509 46H4165 12J1601 11J9663 11J9646 190 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 203
TFT 2 (11J9626) Index 1 2 3 4 5 6 7 8 System Unit LCD Front Cover Control Knob LCD Panel Inverter Card Shield Sheet LCD Cable Hinges LCD Rear Cover 11J9627 46H4224 - 11J9632 46H4165 11J9629 11J9628 11J9646 ThinkPad 560, 560E (2640) 191 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 204
U.K. English U.S. English 97H3886 97H3884 97H3891 97H3879 97H3878 97H3876 97H3875 97H3889 97H3887 97H3877 97H3893 97H3894 97H3890 97H3881 97H3885 97H3892 97H3880 97H3883 97H3882 97H3888 97H3874 97H3873 192 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 205
mm, nylon coating) 12J0808 97H3917 97H3918 97H3919 Options Notes: 1. When you replace the AC Adapter, use the one for the country you are in even if the computer is from 2.1 GB Hard Disk Drive Assembly Microphone PS/2 Miniature Mouse ThinkPad 560 Port Replicator DIMM 8MB DIMM 16MB DIMM 32MB DIMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 206
Tools Tri-Connector Wrap Plug PC Test Card Audio Wrap Cable Screwdriver Kit ThinkPad Hardware Maintenance Diskette Ver 1.30 95F5741 95F5466 95F5467 95F5467 95F6313 95F6314 95F5467 95F5741 84G6303 84G6297 84G6309 84G2529 54G0444 72X8546 35G4703 66G5180 95F3598 06J0333 194 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 207
Power Cords IBM power cords for a specific country are usually available only in that country: For 2-pin power cords: IBM Power Cord Part Number 13H5264 14F0033 13H5270 13H5273 , New Zealand, Papua, Paraguay, Uruguay Bangladesh, Pakistan, South Africa, Sri Lanka ThinkPad 560, 560E (2640) 195 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 208
cords: Note: The grounded adapter is required for full MPRII compliance. IBM Power Cord Part Number 25H2205 25H2207 25H2209 25H2211 25H2213 25H2215 25H2219 25H2221 People's Republic of China, Qatar, Singapore, United Kingdom Thailand Switzerland Chile, Italy Israel 196 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 209
For 3-pin slim power cords: IBM Power Cord P/N 76H3514 76H3516 76H3518 76H3520 76H3522 76H3524 76H3526 76H3528 76H3530 76H3532 76H3535 76H4866 China, Qatar, Singapore, United Kingdom Japan Switzerland, Liechtenstein Chile, Italy, Ethiopia, Libya Israel Korea Thailand ThinkPad 560, 560E (2640) 197 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 210
198 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 211
Problems 234 Undetermined Problems 235 Related Service Procedures 236 Status Indicators 236 LCD Information Panel 236 How to Run the Diagnostics 237 Error (760 241 Model 760C or 760CD 241 Model 760E or 760ED 242 Model 760L or 760LD 243 Model 760EL or 760ELD 244 Model 760XL or 760XD 245 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 212
1170 Keyboard, Information Panel 283 1180 Keyboard Cable 285 1190 Keyboard Card 287 1200 Backup Battery, Speaker, Standby Battery 288 LCD Removal and Replacement 290 LCD Unit, 12.1 SVGA (P/N 29H9226, ASM . . . 327 LCD Unit, 12.1 SVGA (P/N 11J8867, ASM P/N 11J8855 329 200 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 213
Power-On Password Connector 345 Parts Listing 760 (9546, 9547 346 Model 760CD 349 Model 760E (CD Nonupgradable Type) . . . . 353 Model 760E (CD Upgradable Type) or 760ED . 357 Model 760L 362 Model 760LD 365 Model 760EL or 760ELD 369 Model 760XL 374 Model 760XD 402 ThinkPad 760 (9546, 9547) 201 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 214
" on page 223. Port Replicator Problems: If you suspect a problem with the Port Replicator, see "Port Replicator Checkout" in the "Common Devices Checkout" section for more information. How to Diagnose Multiple FRUs: If the adapter or device has more than one FRU, the error code could be caused by - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 215
to the returned FRU: 1. Name and phone number of servicer 2. Date of service 3. Date when part failed 4. Date of purchase 5. Failure symptoms, error codes appearing on display, and beep symptoms 6. Procedure hard disk password (making the computer or hard disk unusable) ThinkPad 760 (9546, 9547) 203 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 216
Password Connector" on page 345 for location.) 4. Reinstall the battery pack and the diskette drive/CD-ROM drive. 5. Power-on the computer and wait until the POST ends. 6. Verify that the password prompt does not appear. 7. After the service check is completed, remove the jumper. To reactivate the - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 217
guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors Power failure. (The power indicator does not go on or stay on.) POST does not complete. No beeps or error Numeric Error Codes - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 218
available for increasing memory capacity. Note: Models 760XL and 760XD have a dip switch on the DIMM adapter card. When a 64 MB 2bank DIMM is installed, the dip switch is located to the left as case 2, and the base memory (8 MB) on the DIMM adapter card is disabled. The 64MB 2 bank DIMM is accepted - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 219
Models 760C/760CD/760L/760LD DIMM 0MB 8MB 12MB 16MB 20MB 24MB 28MB 32MB Displayed Value 7808KB 16000KB 20096KB 24192KB 28288KB 32384KB 36480KB 40576KB Models 760E/760ED/760EL/760ELD DIMM 0MB 8MB 16MB Base Memory 8MB 7808KB 16000KB 24192KB Base Memory 16MB 16000KB 24192KB 32384KB 24MB 32384KB - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 220
hang the system. Use the following procedure to isolate memory problems: Note: Make sure that the DIMM adapter card is fully installed into the connector. A loose connection can cause an error. 1. Power-off the computer and remove the DIMM adapter card from its slot (if installed). 2. Press and hold - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 221
is running. This may cause an unexpected error. 2. If FRU code 10 appears, card. If this procedure does not correct the problem, go to "Undetermined Problems" on page 235. Keyboard and Auxiliary Input supported for this computer: Numeric keypad Mouse (PS/2 compatible) ThinkPad 760 (9546, 9547) 209 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 222
Checkout (Models 760C/760CD/760E/760ED/760XD) 1. Go to the diagnostic menu screen by selecting Test in the Easy-Setup menu. 2. Select DSP and run the diagnostic tests. 3. If the test detects a DSP card problem, replace the DSP card. Audio (ESS) Card Checkout (Models 760L/760LD/760EL/760ELD/760XL - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 223
Battery pack c. Hard disk drive d. Top cover e. LCD unit f. Keyboard unit g. Rear IR h. System board assembly i. Upper shield 3. Attach the AC adapter power control. Do not touch pin 8. Applying a short across pin 8 and another pin might damage the card. 5. Check the rotation of the fan. ThinkPad 760 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 224
760XD b. Attach the AC adapter; then turn on the the following if a joystick problem occurs: 1. Connect the problem persists, replace the system board. Diskette Drive Test Do the following to isolate the problem instructed. 2. Run the diskette drive test. 3. If the controller test detects an error, - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 225
of the power sources as follows: 1. Remove the battery pack, diskette drive, and hard disk drive. 2. Connect the AC Adapter and check that power is supplied. 3. Install the diskette drive or hard disk drive one at a time, and check that power is supplied from each power source. ThinkPad 760 (9546 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 226
on, check the power cord of the AC Adapter for correct continuity and installation. If the operational charge does not work, go to "Checking Operational Charging" on page 215. Note: For Model 760CD, 760ED, 760LD, 760ELD, 760XL, and 760XD, there are two types of adapters. The procedure for checking - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 227
% of its capacity. This protects the battery pack from being overcharged or having a shortened life. Do the following: 1. Power-off the computer. 2. Remove the battery pack and measure the voltage between battery terminals 1 (+) and 4 (−). See the following figure: (T) ThinkPad 760 (9546, 9547) 215 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 228
dc) 1 +19.0 to +21.0 2 Ground If the voltage is correct, the Car-Battery Adapter is working correctly. Check that the computer runs with the AC Adapter. If it runs correctly with the AC Adapter, check the system board. If the problem still remains, replace the following FRUs one at a time. 216 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 229
than 10.5 V dc, a continuous noise may be heard. The condition of the car battery should be checked by appropriate service personal. Checking the Backup Battery 1. Power-off the computer and unplug the AC Adapter from the computer. 2. Open the keyboard, and remove the diskette drive/CD-ROM drive - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 230
discharges quickly after replacement, replace the system board. Checking the Standby Battery 1. Power-off the computer and unplug the AC Adapter from the computer. 2. Open the keyboard, and remove the diskette drive/CD-ROM drive, the battery pack, and the hard disk drive. 3. Remove the top cover and - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 231
step. 7. Plug the AC Adapter into the computer and power-on the computer. Warning: Adapter. 12. Verify the standby battery function by removing and installing the battery pack during suspend mode. Note: Removing and installing the battery pack during suspend mode should be done within ThinkPad 760 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 232
problem, replace the system board. Power Management Features Three power management modes are provided by the computer to reduce power consumption and prolong battery power LCD is powered off. The hard disk is powered off. The CPU is stopped. Notes: 1. In the ThinkPad Features IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 233
drive, parallel connector, or diskette drive; or the AC Adapter is plugged in. The time is specified by Suspend Timer in the ThinkPad Features program. The battery condition is low. The battery power indicator blinks orange. In the ThinkPad features program, the computer can be set to "Hibernate - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 234
the hard disk to resume operation. Port Replicator Power Overload: If power shutdowns occur intermittently when using PCMCIA-2 devices via power; if the maximum usage of each device occurs simultaneously, the total current will exceed the limit, thereby causing a power shutdown. Isolate this problem - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 235
. If the symptom is not listed, go to "Undetermined Problems" on page 235. Note: For IBM devices not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device. Numeric Error Codes Symptom / Error FRU / Action in Sequence 10X 101: Interrupt failure. 102 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 236
.) 184 (POP check sum error.) FRU / Action in Sequence battery 4. System board 1. Check device configuration. 2. System board 3. Diskette drive assembly 4. Hard disk drive assembly 1. System board 1. Have the user examine the password. 1. Reset the POP (power-on password) in Easy-Setup. 224 IBM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 237
185 (The startup sequence is not valid. Suspect that power was off when the startup sequence was being updated.) 186 188 (EEPROM CRC #2 error.) 190 (Depleted battery pack was installed when the power was on.) 191XX (PM initialization error.) 195 (The configuration read from the hibernation area does - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 238
disk controller failure. 1780, 1790: Hard disk 0 error. 1781, 1791: Hard disk 1 error. 24XX (2401: System board video error.) 808X 8081: PCMCIA presence test failure. (PCMCIA revision 2. PCMCIA device 3. System board 1. External mouse 2. External keyboard 3. System board 226 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 239
has no failure and is installed correctly. 1. System board 1. Go to "Undetermined Problems" on page 235. FRU Codes If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The IR unit Memory (See "Memory Checkout" on page 206.) Reserved ThinkPad 760 (9546, 9547) 227 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 240
because the new FRU is defective or that the FRU was incorrectly installed. If the problem remains after replacement of the FRUs, go to "Undetermined Problems" on page 235. Beep Symptoms Symptom / Error Continuous beeps. One beep and a blank, unreadable, or flashing LCD. One beep, and the message - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 241
fully charged battery. Connect the AC Adapter or install a fully charged battery (allows system to complete shutdown before changing the battery). POST error. See "Numeric Error Codes" on page 223. System board No Beep Symptoms Symptom / Error FRU / Action in Sequence No beep, power-on indicator - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 242
problems can cause viewing concerns. The LCD should be replaced if the number of missing, discolored, or lighted dots in any background is 21 or more. Symptom / Error No beep, power LCD assembly Keyboard/TrackPoint III-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work. - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 243
card 5. System board Power-Related Symptoms Symptom / Error FRU / Action in Sequence Power shuts down during operation. 1. Go to "Power Systems Checkout" on page 213. 2. Battery pack 3. Remove the battery pack and let it cool for 2 hours. 4. DC/DC card 5. Power sources ThinkPad 760 (9546, 9547 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 244
Sequence 1. Press the power shutdown switch. 2. System board Function/Audio-Related Symptoms Symptom / Error FRU / Action in card 5. System board Battery fuel gauge does not go higher than 90%. Go to "Checking the Battery Pack" on page 215 Problems" on page 234. 232 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 245
at power-on.) 1. Reseat the audio (ESS) card. 2. Go to "Audio (ESS) Card Checkout" on page 210 and check the audio (ESS) card. 3. Check that the device driver is installed correctly. Peripheral-Device-Related Symptoms Symptom / Error External display does not work correctly. Printer problems - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 246
Devices Checkout" section. PCMCIA slots assembly Note: If you cannot find a symptom or error in this list and the problem remains, see "Undetermined Problems" on page 235. Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 247
a. Non-IBM devices b. Devices attached to the expansion bus connector c. Printer, mouse, and other external devices d. Battery pack e. Hard disk drive f. Diskette drive/CD-ROM drive or the device attached in the UltraBay. g. DIMM h. PC Cards 4. Power-on the computer. 5. Determine if the problem has - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 248
Battery charging Battery needs charging Computer is in suspend mode Computer is entering suspend mode or hibernation mode, or is resuming normal operation Power on LCD Information Panel The LCD information panel shows the current computer status using these icons: Icon 1 Meaning Speaker 236 IBM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 249
battery Secondary battery status Main battery reply OK. 1. Press and hold the F1 key; then power-on the computer. Hold the F1 key down until the Easy 5. "OK" appears when the test ends without any errors. 6. Start the Advanced Diagnostic test by pressing Ctrl+A on ThinkPad 760 (9546, 9547) 237 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 250
cause an error. 11 Error Log Diagnostic errors are printed on the printer that is attached to the parallel port when the error is detected. The error error log appears. 5. To exit the screen, select the cancel icon or press Esc. The error log is not saved when the system is powered the problem remains - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 251
Power-off the computer. 2. Insert the ThinkPad Hardware Maintenance Diskette Version 1.40 into diskette drive A and power-on the computer. 3. Select Format the hard disk from the main menu. 4. Select the drive from the menu. 5. Follow the instructions error code. ThinkPad 760 (9546, 9547) 239 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 252
F11 F12 Description Reserved Fuel-Gauge display on or off Standby mode invocation Suspend mode invocation Reserved Reserved LCD or CRT display Reserved Reserved Reserved Power management mode (toggling between high power, intelligent, and economy) Hibernation invocation 240 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 253
adapter 760C - 360MB, 2.5-inch - 720MB, 2.5-inch 760CD - 810MB, 2.5-inch - 1200MB, 2.5-inch 760CD 760CD - 5-inch, quadruple speed, IDE interface Audio function Fax/modem function Telephony function MWave function Two IR ports IrDA 1.0 ASK 1.15 million bps One Type-III or two Type-II ThinkPad 760 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 254
760ED 8MB, 16MB, 32MB, DIMM (max. 72MB or 80MB) DIMM adapter 114 bytes + 4 kilobytes 12.1-inch, 64K colors, 800×600 35GB, 2.5-inch 2.1GB, 2.5-inch Enhanced video card 760ED (enhanced model) - Video accelerator - Video capture - MPEG2 CD-ROM (removable) DSP card 760ED - 5-inch, 4X, 6X, or 8X speed - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 255
760LD Feature Description Processor Intel Pentium 90 MHz with 256KB L2 Cache Intel Pentium 120 MHz with 256KB L2 Cache Bus architecture AT bus VESA local bus for video subsystem Memory (standard) 8MB (on the system board) Memory (option) 4MB, 8MB, 16MB, DIMM (max. 40MB) DIMM adapter 760LD - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 256
the system board) Memory (option) CMOS RAM VGA video 8MB, 16MB, 32MB, DIMM (max. 72MB or 80MB) DIMM adapter 114 bytes + 4 kilobytes 12.1-inch, 64K colors, 800×600 pixel TFT color LCD 11.3-inch, 256 colors, 800×600 million bps PCMCIA/cardbus One Type-III or two Type-II 244 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 257
(removable) 760XD - 3.0GB 2.5-inch 760XL - 2.1GB 2.5-inch CD-ROM (removable) 760XD - 5-inch, 8x speed, IDE interface Audio function 760XD - DSP card 760XL - ESS card Infrared transfer Two IR ports IrDA 1.0 ASK 1.15 million bps PCMCIA/cardbus One Type-III or two Type-II ThinkPad 760 (9546 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 258
service power-off the computer, unplug all power cords from electrical outlets, remove the battery battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. 246 IBM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 259
1010 Rear Connector Door Remove the center latch 1 ; then remove the rear connector door by flexing it 2 . ThinkPad 760 (9546, 9547) 247 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 260
1020 Diskette Drive/CD-ROM Drive Diskette Drive (Model Unique) Note: If the security latch A is at the left position, push and slide it to the right position (unlock). 248 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 261
CD-ROM drive when removing it. Note: If the security latch A is at the left position, push and slide it to the right position (unlock). ThinkPad 760 (9546, 9547) 249 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 262
1030 Battery Pack CD-ROM Drive (Model unique) (1020) Note: Be careful that the computer does not fall backward when the battery pack is removed. If there is a spacer, open the spacer before removing the battery pack. 250 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 263
1040 Hard Disk Drive Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Attention Do not drop or apply any shock to the hard disk drive. The hard disk when removing it. Note: After replacing the hard disk drive, latch the removal strap into the correct position. ThinkPad 760 (9546, 9547) 251 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 264
1050 DIMM 760XL/760XD Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) 252 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 265
Other Models 1 Turn the computer upside down. 2 1 1 3 ThinkPad 760 (9546, 9547) 253 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 266
5 5 4 4 254 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 267
DIMM, at an angle of approximately 20°, into the socket; then press it firmly. 3. Pivot the DIMM until it snaps into place. 1 2 Side View 2 1 20 2 1 ThinkPad 760 (9546, 9547) 255 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 268
1060 Top Cover Diskette Drive/CD-ROM Drive (1020) Battery Pack (760C/760L/760E/760EL) (1030) Hard Disk Drive (1040) Note: When replacing the top cover, be careful not to damage the screw to the torque specified. Do not use the screw that you removed, use a new screw. 256 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 269
1070 Keyboard Unit Top Cover (1060) When replacing the keyboard unit, connect the keyboard connector as shown in the figure; then replace the keyboard. ThinkPad 760 (9546, 9547) 257 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 270
1080 LCD Unit Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) 3 6 mm 6 4 5 When replacing 1 2 Step Size (Quantity) Torque 1 4mm, Nylon (4) 4.5 torque specified. Do not use the screw that you removed, use a new screw. 258 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 271
1090 Front IR Models 760XL/760XD Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) System Board Assembly (1100) After removing the DIMM adapter card, remove the front IR. ThinkPad 760 (9546, 9547) 259 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 272
Other Models Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) 1 4 mm 8 mm 2 8 mm 2 3 4 Step Size (Quantity) Torque 1 8mm, Nylon (2) 4mm, Nylon (1) 4 to the torque specified. Do not use the screw that you removed, use a new screw. 260 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 273
) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) LCD Unit (1080) 1 6 mm 2 Step Size (Quantity) Torque 1 6mm, Nylon (4) 4 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 274
1100 System Board Assembly Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Rear IR (1090) Note: In step 1, gently pushing the shaded - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 275
Notes: 1. Step 4 is a DSP-model-unique step. DSP models are: Models 760C/760E/760CD/760ED/760XD 2. In step 5 , gently push the levers to avoid flexing them. Step Size (Quantity) Torque 7 6mm, Nylon (2) 4 . Do not use the screw that you removed, use a new screw. ThinkPad 760 (9546, 9547) 263 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 276
the DIMM adapter card. Then remove the IR flexible cable in step 13 . When replacing: Refer to the following figure to locate the DIMM adapter card. Make sure that the connector of the DIMM adapter card is connected firmly. A loose or wrong connection can cause memory errors. 264 IBM Mobile Systems - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 277
Other Models When replacing: When replacing the power switch, align the power switch and power actuator in step 2 of the following figure. Check that the power switch operates correctly before tightening any screws. ThinkPad 760 (9546, 9547) 265 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 278
1125 Upper Shield Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR ( tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 266 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 279
an enhanced video card. If you install the incorrect video card, the LCD will not work. Verify the 760ED model you are servicing. Standard Video Card Models 760C/760L/760E/760ED/760EL/760LD/760ELD Step Size (Quantity) Torque 2 4mm, Nylon (2) 4 kgcm Note: Make sure you use the correct screw and - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 280
to the torque specified. Do not use the screw that you removed, use a new screw. When replacing: The following figure shows the microphone routing. 268 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 281
. Do not use the screw that you removed, use a new screw. In step 5 , turn the video card upside down to disconnect the cable in step 6 . ThinkPad 760 (9546, 9547) 269 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 282
For Model 760XD, remove the fan as follows. Note: Be careful not to touch the fan rotor when assembling or disassembling. When replacing: The following figure shows the microphone routing. Model 760XD Other Models 270 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 283
CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1100) Upper Shield (1125) Video Card (1110) For models 760CD/760LD/760E/760ED/760EL/760ELD/760XL/760XD ThinkPad 760 (9546, 9547) 271 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 284
1120 DC/DC Card Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1100) Upper Shield (1125) Video Card (1110) 760XL/760XD 1 : DC/DC Card 2 : Air Duct Other Models 272 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 285
When replacing: Make sure that the microphone cable does not catch between the system board and the spacer on the DC/DC card. ThinkPad 760 (9546, 9547) 273 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 286
Card/ Audio (ESS) Card Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard the correct card. Audio (ESS) Card 760L 760LD 760EL 760ELD 760XL DSP card 760C 760E 760CD 760ED 760XD Slim-Type Models (Models 760C/760E/760L) 274 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 287
When replacing: 1. The following figure shows the microphone cable routing. 2. When replacing the DSP card or the audio (ESS) card, make sure that the connector on the card is not loose. If the connector does not connect properly, no sound will be produced. ThinkPad 760 (9546, 9547) 275 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 288
Thick-Type Models (Other Models and 760E) When replacing: 1. The following figure shows the microphone cable routing for models 760XL/760XD. 2. When replacing the DSP card or the audio (ESS) card, make sure that the connector on the card is not loose. If the connector does - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 289
Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1100) Upper Shield (1125) Video Card (1110) DC/DC Card (1120) DSP Card / Audio (ESS) Card (1130) ThinkPad 760 (9546, 9547) 277 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 290
procedure shown in the figures, and make sure that the two CPU card connectors are connected properly. If these connectors are not connected, you cannot power on the computer. Do not apply any extra force to the shaded area of the CPU card when connecting. 278 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 291
PCMCIA Slot Assembly Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover system board system number, and other computer-unique data. Note: Do not power off the computer when restoring the VPD. The system unit serial number label ( 2 ). ThinkPad 760 (9546, 9547) 279 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 292
Models 760XL/760XD 280 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 293
Other Models Step Size (Quantity) Torque 1 14mm, Nylon (2) 2.5 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 760 (9546, 9547) 281 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 294
1160 Palm Rest Top Cover (1060) Keyboard Unit (1070) 1 Turn the keyboard upside down. 2 5 mm, Flathead 4 mm 4 mm 3 Turn the keyboard right-side up. 4 2 1 5 4 3 1 2 282 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 295
1170 Keyboard, Information Panel Top Cover (1060) Keyboard Unit (1070) Palm Rest (1160) Note: When pulling the lever off the foot 1 , separate the lower part of the lever from the foot by inserting a pointed device through the hole in the foot. 2 4 mm 3 2 4 1 1 ThinkPad 760 (9546, 9547) 283 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 296
284 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 297
1180 Keyboard Cable Top Cover (1060) Keyboard Unit (1070) Palm Rest (1160) Note: When pulling the lever off the foot 1 , separate the lower part of the lever from the foot by inserting a pointed device through the hole in the foot. 2 4 mm 3 2 4 1 1 ThinkPad 760 (9546, 9547) 285 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 298
Notes: 1. When removing the latch from the keyboard base 6 , push both ends of the latch simultaneously. 2. When replacing the keyboard cable, place the cable correctly, as shown by the artwork in the circle. 286 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 299
1190 Keyboard Card Battery Pack (760C/760L/760E/760EL) (1020) Diskette Drive/CD-ROM Drive (1020) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) Palm Rest (1160) 1 4 mm 2 3 2 1 1 4 5 ThinkPad 760 (9546, 9547) 287 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 300
Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) Palm Rest (1160) Keyboard Card (1190) Procedure continues on the following page. 288 IBM Mobile Systems - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 301
1 for Backup Battery 2 for Standby Battery 1 2 for Speaker 1 2 Note: When replacing the speakers, backup battery, and standby battery, position the cables as shown. ThinkPad 760 (9546, 9547) 289 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 302
Removal and Replacement This section discusses removal and replacement procedure for the LCD unit of the ThinkPad 760x series. After removing the LCD unit, check its part number; then go to P/N 46H5735 (ASM P/N 46H5731) (12.1 XGA): Go to "LCD Unit, 12.1 XGA" on page 317. 290 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 303
not to break the latches. Step Length (Quantity) Memo 2 M2.5 x 8 mm (4) 3 M2 x 4.3 mm (6) Flat head Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 291 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 304
292 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 305
is latched to the rear cover. Remove the LCD panel by bending the rear cover in step 6 . Too much force will break the rear cover. ThinkPad 760 (9546, 9547) 293 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 306
294 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 307
1030 Hinges LCD Cover (1010) LCD Panel (1020) (with interface cable assembly) Step Length (Quantity) Memo 1 M2 x 4.3 mm (4) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 295 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 308
the latches. Step Length (Quantity) Memo 2 M2.5 x 9 mm (2) 3 M2.5 x 6 mm (2) 5 M2 x 4.3 mm (6) Flat head Note: Make sure you use the correct screw when replacing. 296 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 309
Lift the LCD front cover a bit; then remove the microphone cable. ThinkPad 760 (9546, 9547) 297 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 310
on the rear of the panel, remove it. Step Length (Quantity) Memo 1 M2.5 x 6 mm (2) Note: Make sure you use the correct screw when replacing. 298 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 311
force seriously damages the card. 2. It is not safe to touch the inverter card connecter A . A loose or incorrect connection of the connector can cause a serious problem. ThinkPad 760 (9546, 9547) 299 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 312
2030 Interface Cable Assembly, Hinges LCD Cover (2010) LCD Panel (2020) 1 : When replacing the interface cable assembly 2 , 3 : When replacing the hinges Step Length (Quantity) Memo 2 M2 x 4.3 mm (4) Note: Make sure you use the correct screw when replacing. 300 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 313
When replacing Replace the kapton tape as shown below. Position the microphone cable as shown. ThinkPad 760 (9546, 9547) 301 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 314
careful not to break the latches. Step Length (Quantity) Memo 2 M2.5 x 6 mm (2) 3 M2 x 5 mm (2) Note: Make sure you use the correct screw when replacing. 302 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 315
Lift the LCD front cover a bit; then remove the microphone cable. When replacing Position the microphone cable as shown.below. ThinkPad 760 (9546, 9547) 303 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 316
the LCD panel when replacing it. Step Length (Quantity) Memo 1 M2.5 x 4 mm (1) 2 M2 x 4.3 mm (2) Note: Make sure you use the correct screw when replacing. 304 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 317
force seriously damages the card. 2. It is not safe to touch the inverter card connecter A . A loose or incorrect connection of the connector can cause a serious problem. ThinkPad 760 (9546, 9547) 305 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 318
3030 Hinges LCD Cover (3010) LCD Panel (3020) (with interface cable assembly) Step Length (Quantity) Memo 1 M2.5 x 4 mm (2) Note: Make sure you use the correct screw when replacing. 306 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 319
. Be careful not to break the latches. Step Length (Quantity) Memo 2 M2.5 x 6 mm (2) 3 M2 x 5 mm (2) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 307 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 320
Lift the LCD front cover a bit; then remove the microphone cable. When replacing Position the microphone cable as shown. 308 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 321
4020 LCD Panel LCD Cover (4010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Step Length (Quantity) Memo 1 M2 x 4.3 mm (2) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 309 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 322
force seriously damages the card. 2. It is not safe to touch the inverter card connecter A . A loose or incorrect connection of the connector can cause a serious problem. 310 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 323
Length (Quantity) Memo 1 M2.5 x 4 mm (3) 3 Note: Make sure you use the correct screw when replacing. When replacing Don't locate the core under the LCD panel. ThinkPad 760 (9546, 9547) 311 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 324
careful not to break the latches. Step Length (Quantity) Memo 2 M2.5 x 6 mm (4) 3 M2.5 x 9 mm (2) Note: Make sure you use the correct screw when replacing. 312 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 325
Lift the LCD front cover a bit; then remove the microphone cable. When replacing Position the microphone cable as shown. ThinkPad 760 (9546, 9547) 313 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 326
5020 LCD Panel LCD Cover (5010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Step Length (Quantity) Memo 1 M2.5 x 6 mm (3) Note: Make sure you use the correct screw when replacing. 314 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 327
4 . When replacing Attention: It is not safe to touch the inverter card connecter A . A loose or incorrect connection of the inverter card connector A can cause a serious problem. When replacing the inverter card, make sure the connector is connected correctly. ThinkPad 760 (9546, 9547) 315 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 328
5030 Interface Cable Assembly, Hinges LCD Cover (5010) LCD Panel (5020) 1 : When replacing the interface cable assembly 2 : When replacing the hinges 316 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 329
2 M2.5 x 9 mm (2) 3 M2.5 x 6 mm (2) Note: Make sure you use the correct screw when replacing. Lift the LCD front cover a bit; then remove the microphone cable. ThinkPad 760 (9546, 9547) 317 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 330
318 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 331
6020 LCD Panel LCD Cover (6010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Step Length (Quantity) Memo 1 M2.5 x 6 mm (2) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 319 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 332
force seriously damages the card. 2. It is not safe to touch the inverter card connecter A . A loose or incorrect connection of the connector can cause a serious problem. 320 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 333
replacing the hinges Remove the kapton tape in step 1 . Step Length (Quantity) Memo 2 M2.5 x 4 mm (2) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 321 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 334
When replacing Replace the kapton tape as shown below. Position the microphone cable as shown. 322 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 335
. Be careful not to break the latches. Step Length (Quantity) Memo 2 M2.5 x 9 mm (2) 3 M2.5 x 6 mm (2) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 323 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 336
Lift the LCD front cover a bit; then remove the microphone cable. 324 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 337
tape on the rear of the panel, remove it. Step Length (Quantity) Memo 1 M2.5 x 6 mm (2) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 325 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 338
force seriously damages the card. 2. It is not safe to touch the inverter card connecter A . A loose or incorrect connection of the connector can cause a serious problem. 326 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 339
replacing the hinges Remove the kapton tape in step 1 . Step Length (Quantity) Memo 2 M2.5 x 4 mm (2) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 327 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 340
When replacing Replace the kapton tape as shown below. Position the microphone cable as shown below. 328 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 341
break the latches. Step Length (Quantity) Memo 2 M2.5 x 9 mm (2) 3 M2.5 x 6 mm (2) 5 M2 x 4.3 mm (6) Flat head Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 329 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 342
Lift the LCD front cover a bit; then remove the microphone cable. 330 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 343
tape on the rear of the panel, remove it. Step Length (Quantity) Memo 1 M2.5 x 6 mm (2) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 331 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 344
force seriously damages the card. 2. It is not safe to touch the inverter card connecter A . A loose or incorrect connection of the connector can cause a serious problem. 332 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 345
8030 Interface Cable Assembly, Hinges LCD Cover (8010) LCD Panel (8020) 1 : When replacing the interface cable assembly 2 , 3 : When replacing the hinges Step Length (Quantity) Memo 2 M2 x 4.3 mm (4) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 333 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 346
When replacing Position the microphone cable as shown. 334 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 347
the adhesive part. Step Length (Quantity) Memo 2 M2.5 x 9 mm (2) 3 M2.5 x 6 mm (2) 5 M2 x 4.3 mm (6) Flat head Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 335 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 348
Lift the LCD front cover a bit; then remove the microphone cable. 336 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 349
tape on the rear of the panel, remove it. Step Length (Quantity) Memo 1 M2.5 x 6 mm (2) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 337 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 350
force seriously damages the card. 2. It is not safe to touch the inverter card connecter A . A loose or incorrect connection of the connector can cause a serious problem. 338 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 351
9030 Interface Cable Assembly, Hinges LCD Cover (9010) LCD Panel (9020) 1 : When replacing the interface cable assembly 2 , 3 : When replacing the hinges Step Length (Quantity) Memo 2 M2 x 4.3 mm (4) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 339 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 352
When replacing Replace the kapton tape as shown below. Position the microphone cable as shown. 340 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 353
Drive or CD-ROM Drive (model-unique) 16 CD-ROM Eject Button (CD-ROM model) 17 Fn Key 18 LCD Indicator Panel 19 Volume Control ThinkPad 760 (9546, 9547) 341 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 354
Diskette Drive Connector (model-unique) 5 Rear Infrared Port 6 Air Duct (Model unique) 7 System Expansion Connector 8 Power Shutdown Switch 9 External Display Connector 1 Parallel Connector 11 Serial Connector 12 Power Jack 13 Option Cover 14 Headphone Jack 15 Microphone/Line-in Jack 16 Modem/Fax - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 355
Inside View 1 Modem/Fax Port Release Latch 2 UltraBay 3 Battery Pack 4 Memory Slot 5 Security Latch 6 Removable Hard Disk Drive ThinkPad 760 (9546, 9547) 343 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 356
Bottom View 1 Memory Slot (Model unique) 2 Serial Number 344 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 357
Power-On Password Connector 1 : Power-On Password Connector ThinkPad 760 (9546, 9547) 345 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 358
Parts Listing 760 (9546, 9547) 346 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 359
760C) LCD Assembly (12.1 TFT) (U.S.-9546, model U21, U27, U28, U2A) U2H, U2J) LCD Assembly (10.4 TFT) (U.S.-9546, model U22, U2B) Standby Battery Card Door Name Label Thermal Rubber Sheet DIMM Cover DIMM Adapter Card Lower Spacer FDD Blank Bezel FDD Bezel Option Cover AV ThinkPad 760 (9546, 9547) 347 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 360
38 39a 39b 39c 39d 40 41 42 43 44 Part (760C) CPU Card (90 MHz, Pentium) 29H9198 (U.S.-9546, model See Misc. Parts Power Switch Actuator 29H9209 Power Switch Button 29H9191 Rear Battery 29H9506 Palm Rest 29H9219 Keyboard Unit (See Keyboard Unit Section) Top Cover 29H9183 AC Adapter - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 361
Model 760CD ThinkPad 760 (9546, 9547) 349 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 362
21b 22 23 24 25 26 27 Part (760CD) LCD Assembly (12.1 TFT) Standby Battery LCD Indicator Assembly Cover LCD Indicator Assembly Volume Knob PC Card Door Name Label Thermal Rubber Sheet DIMM Cover DIMM Adapter Card Lower Spacer CD-ROM Blank Bezel Diskette Drive Bezel Option IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 363
Video Wall Plug Microphone AC Adapter (35W) For Japan Keyboard Misc. Parts Misc. Parts (Includes the following:) Modem Holder Modem Lever DSP Holder Rear IR Lens S-Video Bracket 29H9230 29H9372 29H9237 29H9269 85G1897 85G2367 66G7871 12J1448 12J1446 39H7105 29H9235 ThinkPad 760 (9546, 9547) 351 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 364
29H9406 29H9414 39H6978 29H9405 29H9403 29H9399 29H9397 29H9412 29H9409 39H6977 29H9401 29H9415 29H9413 29H9407 29H9410 39H6976 29H9416 39H6979 29H9404 29H9402 46H5990 29H9411 29H9396 29H9395 352 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 365
Model 760E (CD Nonupgradable Type) ThinkPad 760 (9546, 9547) 353 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 366
FDD. The upgradable 760E model has the FDD built-in space that is thick enough to install a CD-ROM. Verify the 760E model you are servicing before ordering FRU parts. FRUs for the CD-ROM upgradable model are listed in the 760E (CD Upgradable Type - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 367
(760E CD Nonupgradable Type) LCD Assembly (12.1 TFT) Standby Battery LCD Indicator Assembly Cover LCD Indicator Assembly Volume Knob See Keyboard Misc Thermal Rubber Sheet DIMM Cover DIMM Adapter Card (8 MB) (U.S.-9546, model U4A) DIMM Adapter Card (Blank) (U.S.-9546, ThinkPad 760 (9546, 9547) 355 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 368
12J1571 DC/DC Card 83H5375 See Misc. Parts Power Switch Actuator 29H9209 Power Switch Button 29H9191 Rear IR Assembly 29H9214 Keyboard 29H9221 Backup Battery 29H9506 Palm Rest 29H9219 For Japan 39H7032 Keyboard Unit (See Keyboard Unit Section) Top Cover 29H9183 AC Adapter (35W) - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 369
Model 760E (CD Upgradable Type) or 760ED ThinkPad 760 (9546, 9547) 357 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 370
U9A, U9B) Standby Battery LCD Indicator Assembly Cover LCD 760ED SVGA slim model) 29H9226 82H8496 46H5735 29H9497 69H8403 29H9220 69H8404 39H7038 39H7035 84G6536 29H9213 39H6228 39H6227 82H8880 82H8881 12J1569 29H9211 82H8965 29H9210 29H9205 29H9203 29H9201 11J8234 05K3172 05K3174 05K3172 358 IBM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 371
26b 27 28 760E CD Upgradable Type or 760ED PC Card Slot 46H6031 Eject Button 46H6028 Battery Pack (Li-ion) 29H9232 HDD Removable Strap Cover 69H8422 DIMM Adapter Card (8 MB) 83H7126 (U.S.-9546, model U3A, U9A, U9B) DIMM Adapter Card (Blank) , model U9B) ThinkPad 760 (9546, 9547) 359 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 372
Backup Battery 29H9506 Palm Rest 29H9219 For Japan 39H7032 Keyboard Unit (See Keyboard Unit Section) Top Cover 29H9184 AC Adapter (35W 760ED) (Includes the following:) Modem Holder Modem Lever DSP Holder Rear IR Lens S-Video Bracket 85G6705 12J1448 85G6735 39H7105 46H5367 29H9235 360 IBM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 373
46H5989 29H9079 29H9064 29H9063 29H9408 29H9406 29H9414 29H9405 29H9403 29H9399 29H9397 29H9412 29H9409 29H9401 29H9415 29H9413 29H9407 29H9410 29H9416 29H9404 29H9402 46H5990 29H9411 29H9396 29H9395 ThinkPad 760 (9546, 9547) 361 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 374
Model 760L 362 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 375
Cable ESS Card Rear Shield Case System Board PC Card Slot Eject Button Battery Pack (Ni-MH) HDD Removable Strap Hard Disk Drive (810 MB Cover PC Card Door Name Label Thermal Rubber Sheet DIMM Cover DIMM Adapter Card Lower Spacer FDD Blank Bezel FDD Bezel Option Cover AV ThinkPad 760 (9546, 9547) 363 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 376
46H5360 DC/DC Card 83H5375 See Misc. Parts Power Switch Actuator 29H9209 Power Switch Button 29H9191 Rear IR Assembly 29H9214 Keyboard Card 29H9221 Backup Battery 29H9506 Palm Rest 29H9219 Keyboard Unit (See Keyboard Unit Section) Top Cover 29H9183 AC Adapter (35W) For Japan - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 377
Model 760LD Misc. ThinkPad 760 (9546, 9547) 365 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 378
21b 22 23 24 25 26 27 Part (760LD) LCD Assembly (10.4 TFT) Standby Battery LCD Indicator Assembly Cover LCD Indicator Assembly Volume Knob PC Card Door Name Label Thermal Rubber Sheet DIMM Cover DIMM Adapter Card Lower Spacer CD-ROM Blank Bezel Diskette Drive Bezel Option IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 379
(4-mode, Japan) Diskette Drive Removable Strap Wall Plug Microphone AC Adapter (35W) For Japan Keyboard Misc. Parts Misc. Parts (Includes the following:) Modem Holder Modem Lever Rear IR Lens 29H9230 29H9372 29H9237 85G2367 66G7871 85G6701 85G6699 39H7039 46H5367 ThinkPad 760 (9546, 9547) 367 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 380
29H9406 29H9414 39H6978 29H9405 29H9403 29H9399 29H9397 29H9412 29H9409 39H6977 29H9401 29H9415 29H9413 29H9407 29H9410 39H6976 29H9416 39H6979 29H9404 29H9402 46H5990 29H9411 29H9396 29H9395 368 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 381
Model 760EL or 760ELD ThinkPad 760 (9546, 9547) 369 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 382
) LCD Assembly (760EL, 12.1 TFT slim type) (U.S.-9547, model U4G, U4K, U4T) Standby Battery LCD Indicator Assembly Cover LCD Indicator Assembly Volume Knob See Keyboard Misc. parts Keyboard Foot Keyboard FPC Bracket 29H9210 46H5353 29H9201 29H9203 11J8234 11J7660 11J8234 370 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 383
27 Part (760EL/760ELD) PC Card Slot 46H6031 Eject Button 46H6028 Battery Pack (Li-ion) 29H9232 HDD Removable Strap 29H9236 Hard Disk Drive 69H8422 DIMM Adapter Card (8 MB) 83H7126 (U.S.-9547, model U48, U4G, U4H, U4K, U4R, U4T) DIMM Adapter Card (Blank ThinkPad 760 (9546, 9547) 371 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 384
46H5360 DC/DC Card 29H9204 See Misc. Parts Power Switch Actuator 29H9209 Power Switch Button 29H9192 Rear IR Assembly 29H9214 Keyboard 29H9221 Backup Battery 29H9506 Palm Rest 29H9219 For Japan 39H7032 Keyboard Unit (See Keyboard Unit Section) Top Cover 29H9184 AC Adapter (35W, - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 385
29H9079 29H9064 29H9063 29H9408 29H9406 29H9414 29H9405 29H9403 29H9399 29H9397 29H9412 29H9409 29H9401 29H9415 29H9413 29H9407 29H9410 29H9416 39H6979 29H9404 29H9402 46H5990 29H9411 29H9396 29H9395 ThinkPad 760 (9546, 9547) 373 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 386
Model 760XL 374 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 387
20 21a 21b Part (760XL) LCD Assembly (12.1, TFT) Standby Battery LCD Indicator Assembly Cover LCD Indicator Assembly Volume Knob See Keyboard Misc. parts Rubber Sheet Shield Plate, right Shield Plate, left DIMM Adapter Card (8 MB) Lower Spacer FDD Blank Bezel FDD Bezel ThinkPad 760 (9546, 9547) 375 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 388
DC/DC Card 46H5750 See Misc. Parts Power Switch Actuator 29H9209 Power Switch Button 29H9192 Rear IR Assembly 29H9214 Keyboard Battery 29H9506 Palm Rest 29H9219 For Japan 39H7032 Keyboard Unit (See Keyboard Unit Section) Top Cover 29H9184 DIMM Card Holder 46H5765 AC Adapter - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 389
46H5989 29H9079 29H9064 29H9063 46H5790 46H5788 46H5796 46H5787 46H5785 46H5782 46H5781 46H5794 46H5791 46H5783 46H5797 46H5795 46H5789 46H5792 46H5798 46H5786 46H5784 46H5799 46H5793 46H5780 46H5779 ThinkPad 760 (9546, 9547) 377 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 390
Model 760XD 378 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 391
18a 18b 18c 18d 19a 19b 19c 20 Part (760XD) LCD Assembly (12.1, XGA, TFT) Standby Battery LCD Indicator Assembly Cover LCD Indicator Assembly Volume Knob Sheet Shield Plate, right Shield Plate, left DIMM Adapter Card (8 MB) Lower Spacer 46H5735 29H9497 46H5736 46H5889 ThinkPad 760 (9546, 9547) 379 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 392
39c 39d 40 41 42 43 44 Part (760XD) FDD Blank Bezel 29H9289 FDD Bezel 29H9197 29H9206 Power Switch Actuator 29H9209 Power Switch Battery 29H9506 Palm Rest 29H9219 For Japan 39H7032 Keyboard Unit (See Keyboard Unit Section) Top Cover 29H9184 DIMM Card Holder 46H5765 AC Adapter - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 393
46H5989 29H9079 29H9064 29H9063 46H5790 46H5788 46H5796 46H5787 46H5785 46H5782 46H5781 46H5794 46H5791 46H5783 46H5797 46H5795 46H5789 46H5792 46H5798 46H5786 46H5784 46H5799 46H5793 46H5780 46H5779 ThinkPad 760 (9546, 9547) 381 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 394
LCD Parts List LCD Unit, 12.1 SVGA (P/N 29H9226, ASM P/N 29H9029) 382 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 395
Large 4 Guide (R/L) 5 Hinge Cover (R/L) 7 Rear Cover - Screw Cap - Screw - Tape Hinge Group Note Includes the following parts: 6 Hinge (R/L) - Screw Cap Interface Cable Group Note Includes the following parts: 8 Interface Cable Assembly - Screw Cap 46H5710 46H5714 46H5717 ThinkPad 760 (9546, 9547 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 396
LCD Unit, 12.1 SVGA (P/N 29H9226, ASM P/N 73H6599) 384 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 397
3 Guide (R/L) 5 Hinge Cover (R/L) 7 Rear Cover 8 Slide Knob - Screw Cap - Screw - Tape Hinge Group Note Includes the following parts: 6 Hinge (R/L) - Screw Cap Interface Cable Group Note Includes the following parts: 4 Interface Cable Assembly - Screw Cap 46H5711 46H5714 46H5718 ThinkPad 760 (9546 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 398
LCD Unit, 10.4 SVGA (P/N 29H9227) 386 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 399
2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Slide Knob - Screw Cap - Screw - Tape Hinge Group Note Includes the following parts: 5 Hinge (R/L) - Screw Cap Interface Cable Assembly Note Includes the following parts: 3 Interface Cable Assembly - Screw Cap 46H5712 46H5715 46H5719 ThinkPad 760 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 400
LCD Unit, 10.4 VGA (P/N 46H5355) 388 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 401
2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Slide Knob - Screw Cap - Screw - Tape Hinge Group Note Includes the following parts: 5 Hinge (R/L) - Screw Cap Interface Cable Group Note Includes the following parts: 3 Interface Cable Assembly - Screw Cap 46H5712 46H5715 46H5720 ThinkPad 760 (9546 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 402
LCD Unit, 11.3 DSTN (P/N 39H6232) 390 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 403
LCD Cover Group Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 8 Slide Knob - Screw Cap - Screw - Tape Hinge Group Note Note Includes the following parts: 7 Inverter Card - Screw Cap 46H5713 46H5716 46H5721 46H5722 ThinkPad 760 (9546, 9547) 391 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 404
LCD Unit, 12.1 XGA (P/N 46H5735) 392 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 405
LCD Cover Group Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Bracket Spacer 8 Slide Knob - Screw Cap - Screw - Tape Note Includes the following parts: 3 Interface Cable Assembly - Screw Cap 82H8891 82H8892 82H8893 ThinkPad 760 (9546, 9547) 393 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 406
LCD Unit, 12.1 XGA (P/N 46H5735, ASM P/N 46H5731) 394 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 407
LCD Cover Group Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Bracket Spacer 8 Slide Knob - Screw Cap - Screw - Tape Note Includes the following parts: 3 Interface Cable Assembly - Screw Cap 46H5736 82H8892 46H5737 ThinkPad 760 (9546, 9547) 395 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 408
LCD Unit, 12.1 SVGA (P/N 82H8496) 396 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 409
LCD Cover Group Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Bracket Spacer 8 Slide Knob - Screw Cap (4) - Screw - Tape Includes the following parts: 3 Interface Cable Assembly - Screw Cap 82H8891 82H8892 82H8894 ThinkPad 760 (9546, 9547) 397 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 410
LCD Unit, 12.1 SVGA (P/N 46H5725) 398 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 411
3 Guide (R/L) 5 Hinge Cover (R/L) 7 Rear Cover 8 Slide Knob - Screw Cap - Screw - Tape Hinge Group Note Includes the following parts: 6 Hinge (R/L) - Screw Cap Interface Cable Group Note Includes the following parts: 4 Interface Cable Assembly - Screw Cap 46H5726 46H5714 46H5738 ThinkPad 760 (9546 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 412
LCD Unit, 12.1 SVGA (P/N 11J8867, ASM P/N 11J8855) 400 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 413
LCD Cover Group Note Includes the following parts: 1 Screw Cap, Large 2 Front Cover 3 Guide (R/L) 5 Hinge Cover (R/L) 7 Rear Cover 9 Slide Knob - Screw Cap - Screw - Tape Hinge : 4 Interface Cable Assembly - Screw Cap Inverter Card (8) 11J8868 11J8869 11J8870 11J9621 ThinkPad 760 (9546, 9547) 401 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 414
760C) Keyboard Security Plate (760CD) PC Card Security Plate (760C) PC Card Security Plate (760CD) PC Card Security Stopper Keyboard Security Plate for Dock (760C) Keyboard Security Plate for Dock (760CD (20) M2.5 x 6 (15) M2.5 x 8 (10) M2.5 x 14 (5) M2 x 14 (5) 402 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 415
77H9765 59G1066 80G3480 59G1044 80G4584 54F0693 54F0717 59G1057 59G1067 59G1064 59G1045 58G4386 58G4343 58G4346 58G4333 58G4334 58G4335 58G4347 43G3398 58G4340 58G4332 58G4334 58G4336 58G4348 58G4345 ThinkPad 760 (9546, 9547) 403 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 416
Port Replicator with PCMCIA PS/2 Miniature Mouse Quick Charger Quick Charger Cable Second HDD Tray Small Car-Battery Adapter Travel Charger Assembly Wall Plug SO-DIMM 8 MB (760Ex) SO-DIMM 16 MB (760Ex) 85G1530 85G1531 29H9295 84G4359 85G1530 85G2367 42H2767 42H2768 42H2769 404 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 417
84G6285 84G6279 84G6291 84G6309 84G6303 84G6297 84G2529 54G0444 Tools Tri-Connector Wrap Plug 72X8546 PC Test Card 35G4703 Audio Wrap Cable 66G5180 Screwdriver Kit 95F3598 ThinkPad 82G3891 Hardware Maintenance Diskette Version 1.30 ThinkPad 760 (9546, 9547) 405 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 418
Cords 1 6 2 7 3 8 4 9 5 10 Warning: Use the power cord certified for your country. 3-Prong 1 Colombia, U.S., Venezuela Korea Japan, 2-prong 2 Hong Kong, Singapore, U.K. 85G6665 25H2215 25H2209 25H2223 25H2205 25H2211 25H2225 25H2213 25H2221 25H2219 406 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 419
Thailand 13H5264 13H5264 13H5273 14F0033 13H5270 13H5270 13H5276 13H5270 13H5270 13H5279 13H5270 13H5264 76H3516 76H3535 76H3526 76H3524 76H3518 76H3530 76H3514 76H3520 76H3532 76H3522 76H3528 76H3516 ThinkPad 760 (9546, 9547) 407 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 420
408 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 421
ThinkPad 765D (9546), 765L (9547) Read This First 411 Checkout Guide 415 Memory Checkout 416 System Board and CPU Card Problems 447 Undetermined Problems 447 Related Service Procedures 448 Status Indicators 448 LCD Information Panel 448 Running the Diagnostics 449 Displaying the Error - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 422
465 1090 Front IR 466 1100 Rear IR 469 1110 System Board, DIMM Adapter Card . . . 470 1120 Upper Shield 473 1130 External FDD Connector 474 . . . . 491 2050 Keyboard Cable 493 2060 Backup Battery, Speaker, Standby Battery 494 3010 LCD Front Cover 497 3020 LCD Misc. Parts IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 423
"Symptom-to-FRU Index" on page 432. Port Replicator Problems: If you suspect a problem with the Port Replicator, see "Port Replicator Checkout" on page 428. How to Diagnose Multiple FRUs: If the adapter or device has more than one FRU, the error code could be caused by either FRU. Before replacing - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 424
Failure symptoms, error codes appearing on display, and beep symptoms 6. Procedure index and page number in which failing FRU was detected 7. Failing FRU name and part number 8. Machine type, model number, BIOS level, and serial number 9. Customer's name and address Before checking problems with the - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 425
the battery pack and the diskette drive/CD-ROM drive. 5. Power on the computer and wait until the POST ends. 6. Verify that the password prompt does not appear. 7. After the service check is completed, remove the jumper. To reactivate the password, set the password again. ThinkPad 765D (9546 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 426
and performing service. If both power shutdown switch resets the system regardless of the microcode status and forces the power off. Use this push button to power-off when power is not completely off or the microcode is in a hung state. See "Rear View" on page 504 for the power shutdown switch. 414 IBM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 427
guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors Power failure. (The power indicator does not go on or stay on.) POST does not complete. No beeps or error Numeric Error Codes - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 428
move the the dip switch to the left. The memory (8 MB) on the DIMM adapter card is disabled. You can install a 64-MB 2-bank DIMM in slot 2. If errors might stop system operations, show error messages on the screen, or hang the system. Use the following procedure to isolate memory problems: 416 IBM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 429
on base memory. If an error appears, replace the system board. 5. Power off the computer and reinstall the DIMM adapter card; then power on the computer. Verify the memory size; then test the memory. If an error appears, replace the DIMM adapter card. If memory problems occur intermittently, use the - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 430
at a time to correct the problem. Do not replace a nondefective FRU. Reseat the keyboard card cable. Replace the keyboard card cable. Replace the keyboard card assembly. Replace the video card. Replace the system board. The following auxiliary input devices are supported for this computer: Numeric - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 431
the TrackPoint III pointer while the computer is powered on or while the system is running, or when readjustment is required because the temperature has exceeded its normal temperature range. This symptom does not indicate a hardware problem. No service actions are necessary if the pointer movement - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 432
joystick problem occurs problem persists, replace the system board. Diskette Drive Checkout Do the following to isolate the problem Enter. 3. Insert the blank diskette when instructed. 4. Type Y (Yes) to the errors, the drive read/write tests start automatically. 8. If the drive test detects an error - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 433
the drive is attached through an Expansion Unit, go to the service manual of the Expansion Unit to isolate the problem. 11. If the drive is attached through a Diskette Drive Attachment Unit, replace the unit. 12. If no error occurred when testing the formatted diskette, suspect the diskette that was - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 434
)" on page 426 "Checking the Standby Battery (Rechargeable)" on page 427 Checking the AC Adapter: You are here because the computer fails only when the AC Adapter is used. If the power problem occurs only when the port replicator is used, replace the replicator. 422 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 435
is not corrected, replace the system board. If the problem is still not corrected, go to "Undetermined Problems" on page 447. If the voltage is not correct, go to the next step. 2. Unplug the AC Adapter cable from the ac power outlet and wait 5 minutes or longer to allow the overvoltage protection - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 436
: 1. Power off the computer. 2. Remove the battery pack and measure the voltage between battery terminals 1 battery terminals 3 and 4. The resistance must be 4 to 30 K ohm. If the resistance is not correct, replace the battery pack. If the resistance is correct, replace the DC/DC card. 424 IBM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 437
computer works correctly with the AC Adapter. Note: If the output voltage from the cigarette lighter socket of the car is less than 10.5 V dc, a continuous noise may be heard. The condition of the car battery should be checked by appropriate service personal. ThinkPad 765D (9546), 765L (9547) 425 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 438
Checking the Backup Battery (Nonrechargeable) 1. Power off the computer and unplug the AC Adapter from the computer. 2. Open the keyboard, and remove the diskette drive/CD-ROM drive, the battery pack, and the hard disk drive. 3. Remove the top cover and keyboard unit. 4. Open the keyboard unit; then - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 439
3.5 V dc or greater, the voltage is correct. Go to step 12 to verify standby battery operation. If the voltage is less than 3.5 V dc, go to the next step. 7. Plug the AC Adapter into the computer and power on the computer. Warning: Be careful not to cause a short circuit when measuring the voltage - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 440
diagnostics. 7. If the advanced diagnostic device test does not find an error, suspect a problem with the port replicator of the system expansion bus. 8. Power off the computer and reconnect the port replicator. 9. Power on the computer and run the following advanced diagnostic tests: Serial port - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 441
power problems appear only when the replicator is used, replace the replicator. External Display Self-Test: If the display problem occurs only when using an external display, use the following instruction to correct the problem. Note: Before you replace a display, check that the 95XX systems support - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 442
AC Adapter is plugged in. The time is specified by Suspend Timer in the ThinkPad Configuration program. The battery condition is low. The battery power indicator blinks orange. In the ThinkPad Configuration key is pressed while the computer is operating with ac power. 430 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 443
are satisfied in suspend mode. A critically low battery condition occurs. The PS2 HIBernation command is set in the ThinkPad Configuration program. The computer exits hibernation mode and resumes operation when the power-on switch is turned on. When power is turned on, the hibernation history in the - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 444
. If the symptom is not listed, go to "Undetermined Problems" on page 447. Note: For IBM devices not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device. Numeric Error Codes Symptom / Error FRU / Action in Sequence 10X 101: Interrupt failure. 102 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 445
OK in the error screen; then set the time and date. 3. Backup battery 4. System board 1. Check device configuration. 2. System board 3. Diskette drive 4. Hard disk drive System board Have the user examine the password. Reset the POP (power-on password) in Easy-Setup. ThinkPad 765D (9546), 765L - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 446
power was off when the startup sequence was being updated.) 186 188 (EEPROM CRC #2 error.) 190 (Depleted battery pack was installed when the power was on.) 191XX (PM initialization error to "Memory Checkout" on page 416. 2. DIMM or DIMM adapter 3. System board 1. Go to "Keyboard or Auxiliary Input - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 447
disk controller failure. 1780, 1790: Hard disk 0 error. 1781, 1791: Hard disk 1 error. 24XX (2401: System board video error.) 808X 8081: Presence test failure. (PCMCIA revision PCMCIA device 3. System board 1. External mouse 2. External keyboard 3. System board ThinkPad 765D (9546), 765L (9547) 435 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 448
installed correctly. System board Go to "Undetermined Problems" on page 447. Diagnostic Error Codes If an error is detected, the following appears: Large X on error is detected by the diagnostic tests, a three-digit device ID is displayed, indicating the suspected device. 436 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 449
replicator 080 1. Connection of the PCMCIA slot 2. PCMCIA 088 External PCMCIA 009 Parallel 011, Serial 012 113 DSP 215 CD-ROM 216 External CD-ROM ThinkPad 765D (9546), 765L (9547) 437 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 450
Icon Device ID 103 Suspected Device IR 150 Audio (ESS) FRU Codes: If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU code drive (HDD-3) 1. Reseat the hard disk drive in UltraBay (HDD-2). 2. Hard disk drive in UltraBay (HDD-2) 438 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 451
the device ID or error code from the previous failure. If they have changed, the cause might be because the new FRU is defective or that the FRU was incorrectly installed. If the problem persists after replacement of the FRUs, go to "Undetermined Problems" on page 447. ThinkPad 765D (9546), 765L - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 452
. Connect the AC Adapter or install a fully charged battery. (Allow the system to completely shut down before changing the battery.) POST error. See "Numeric Error Codes" on page 432. System board No Beep Symptoms Symptom / Error FRU / Action in Sequence No beep, power-on indicator not on, and - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 453
pixel problems can cause viewing concerns. The LCD should be replaced if the number of missing, discolored, or lighted dots in any background is 21 or more. Symptom / Error No beep, power- 4. System board 5. Video card 1. LCD cable assembly 2. LCD assembly ThinkPad 765D (9546), 765L (9547) 441 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 454
card. 2. LCD cable assembly 3. Video card 4. System board LCD Information Panel-Related Symptoms Symptom / Error FRU / Action in Sequence An icon in the LCD information panel remains off or on, but cable on the keyboard card. 3. Keyboard 4. Video card 5. System board 442 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 455
Symptoms Symptom / Error FRU / Action in Sequence Power shuts down during operation. 1. Go to "Power Systems Checkout" on page 422. 2. Battery pack 3. Remove the battery pack and let it cool for 2 hours. 4. DC/DC card 5. Power sources The system does not power off. (See "Power Shutdown Switch - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 456
the ESS card. 3. Check that the device driver is installed correctly. Peripheral-Device-Related Symptoms Symptom / Error External display does not work correctly. FRU / Action in Sequence See "External Display Self-Test" on page 682. Printer problems. 1. Run printer self-test. 2. Parallel port - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 457
Symptom / Error Serial or parallel port device problems. External diskette drive does not work correctly, or internal diskette drive is not recognized. FRU / Action in the connector. 2. External diskette drive 3. Make sure that the diskette is not damaged. ThinkPad 765D (9546), 765L (9547) 445 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 458
Symptoms Symptom / Error Errors occur only when the port replicator is used. FRU / Action in Sequence See "Port Replicator Checkout" on page 428. Note: If you cannot find a symptom or error in this list and the problem persists, see "Undetermined Problems" on page 447. 446 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 459
of the following devices: a. Non-IBM devices b. Devices at the expansion bus connector c. Printer, mouse, and other external devices d. Battery pack e. Hard disk drive f. Diskette drive or CD-ROM drive g. DIMM h. PC Cards 4. Power on the computer. 5. Determine if the problem has changed. 6. If the - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 460
Battery charging Battery needs charging Computer is in suspend mode. Computer is entering suspend mode or hibernation mode, or resuming normal operation. Power on LCD Information Panel The LCD information panel shows the current computer status using these icons. Icon 1 Meaning Speaker 448 IBM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 461
Meaning Remaining battery Secondary battery status Main battery status Diskette CD is recommended) 1. Press and hold the F1 key; then power on the computer. Hold the F1 key down until the Easy-Setup when the test ends without any errors. 4. Start the Advanced Diagnostic test by pressing Ctrl+A - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 462
The error log appears. 5. To exit the screen, select the Cancel icon or press Esc. The error log is not saved when the system is powered off. device in the configuration, such as an FDD-1. 2. If the problem remains, replace the system board. The Parallel, and Serial icons are IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 463
Power off the computer. 2. Insert the "ThinkPad Hardware Maintenance Diskette Ver 1.30" or later into diskette drive A and power on the computer. 3. Select Format the hard disk from the main menu. 4. Select the drive from the menu. 5. Follow the instructions shown by the diagnostic error code. Fn Key - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 464
Reserved Fuel-Gauge display on or off Standby mode invocation Suspend mode invocation Reserved Reserved Switching display between LCD and CRT Reserved Reserved Reserved Switching power management mode (High Performance, Automatic, and Customized) Hibernation invocation 452 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 465
Pentium® MMX™ 166/66 MHz, 256KB L2 Cache PCI bus 32MB (8 MB on the system board, 8 MB on the DIMM adapter card, and 16 MB as DIMM) 8MB, 16MB, 32MB, and 64MB DIMM card (max. 104MB) 114 bytes + 4 kilobytes IrDA 1.0 ASK 1.15 million bps One Type-III or two Type-II ThinkPad 765D (9546), 765L (9547) 453 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 466
service power-off the computer, unplug all power cords from electrical outlets, remove the battery battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. 454 IBM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 467
1010 Rear Connector Door Remove the center latch 1 ; then remove the rear connector door by flexing it 2 . ThinkPad 765D (9546), 765L (9547) 455 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 468
1020 Diskette Drive or CD-ROM Drive Diskette Drive (Model 765L) Note: If the security latch A is at the left position, push and slide it to the right position (unlock). 456 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 469
CD-ROM drive when removing it. Note: If the security latch A is at the left position, push and slide it to the right position (unlock). ThinkPad 765D (9546), 765L (9547) 457 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 470
1030 Battery Pack CD-ROM Drive or Diskette Drive (1020) Note: Be careful that the computer does not fall backward when the battery pack is removed. If there is a spacer, open the spacer before removing the battery pack. 458 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 471
1040 Hard Disk Drive Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Attention Do not drop or apply any shock to the hard disk drive. The hard disk drive is as shown in the figure. Do not apply any extra force to the hard disk drive when removing it. ThinkPad 765D (9546), 765L (9547) 459 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 472
Note: After replacing the hard disk drive, latch the removal strap into the correct position. 460 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 473
1050 DIMM (If Installed) Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) ThinkPad 765D (9546), 765L (9547) 461 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 474
Note: When installing the DIMM, do the following: 1. Insert the DIMM, at an angle of approximately 20°, into the socket; then press it firmly. 2. Pivot the DIMM until it snaps into place. 462 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 475
1060 Top Cover Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) When replacing, be careful not to damage the resume switch shown in the figure. screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 765D (9546), 765L (9547) 463 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 476
1070 Keyboard Unit Battery Pack (1030) Top Cover (1060) When replacing: Connect the keyboard connector as shown in the figure; then replace the keyboard. 464 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 477
1080 LCD Unit Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) Step Size (quantity) Torque 1 M2.5 x 4 mm, Nylon (4) 4.5 specified. Do not use the screw that you removed, use a new screw. ThinkPad 765D (9546), 765L (9547) 465 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 478
1090 Front IR Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Note: In step 1, lift the switch cover halfway up ( ); then pull the switch lever out to remove ( ). 466 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 479
sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 765D (9546), 765L (9547) 467 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 480
connector easily. Note: Raise the system board assembly a bit 13 to disconnect the DIMM adapter card in step 14 ; then remove the DIMM adapter card. Be careful not to damage the IR flexible cable under the DIMM adapter card. Then remove the IR flexible cable in step 15 . 468 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 481
) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) LCD Unit (1080) Step Size (quantity) Torque 1 M2.5 x 6 mm, Nylon (1) 4 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 482
Board, DIMM Adapter Card Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Rear IR (1090) Note: In step 1, lift the switch cover halfway up ( ); then pull the switch lever out to remove ( ). 470 IBM Mobile Systems - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 483
sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 765D (9546), 765L (9547) 471 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 484
the DIMM adapter. Be careful not to damage the IR flexible cable under the DIMM adapter card. Then remove the IR flexible cable in step 15 . When replacing: Make sure that the connector of the DIMM adapter card is connected firmly. Loose or wrong connection causes the memory error. 472 IBM Mobile - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 485
1120 Upper Shield Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 765D (9546), 765L (9547) 473 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 486
1130 External FDD Connector Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR screw to the torque specified. Do not use the screw that you removed, use a new screw. 474 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 487
1140 Video Card Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear the gaskets with the video card. For the Model 765D, remove the video cable. (See page 477) ThinkPad 765D (9546), 765L (9547) 475 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 488
Step Size (quantity) Torque 3 M2.5 x 4 mm, Nylon (2) 4 kgcm 4 M2 x 4 mm (2) 2.5 kgcm 5 M2.6 x 5 mm (1) 3 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 476 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 489
1150 Fan and Video Cable (765D-Unique) Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 765D (9546), 765L (9547) 477 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 490
1160 Modem Holder, DC/DC Card, Inverter Card Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and to the torque specified. Do not use the screw that you removed, use a new screw. 478 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 491
When replacing: The following figure shows the microphone cable path. ThinkPad 765D (9546), 765L (9547) 479 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 492
1170 DSP Card or ESS Card Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear the card is not loose. If the connector does not connect properly, no sound will be produced. 480 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 493
1180 Lower Shield Case Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 765D (9546), 765L (9547) 481 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 494
1190 CPU Card Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1110) - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 495
procedure shown in the figures, and make sure that the two CPU card connectors are connected properly. If these connectors are not connected, you cannot power on the computer. Do not touch the shaded area of the CPU card when connecting - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 496
Slot Assembly Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top system board system number, and other computer-unique data. Note: Do not power off the computer while restoring the VPD. The system unit serial number label is board ( 2 ). 484 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 497
cable straight and push the locks of the cable; and then replace the screws. Incorrect connection of the PCMCIA flexible cable causes the PCMCIA error. Step Size (quantity) Torque 1 M2 x 14 mm, Nylon (1) 2.5 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 498
1210 Shield Cover (Right, Left) Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear screw to the torque specified. Do not use the screw that you removed, use a new screw. 486 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 499
2010 Palm Rest Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) 1 Turn the keyboard upside down. Step Size (quantity that you removed, use a new screw. 4 Turn the keyboard right-side up. ThinkPad 765D (9546), 765L (9547) 487 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 500
2020 Palm Rest Rear Cover Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) Palm Rest (2010) 488 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 501
2030 Keyboard Card Battery Pack (1030) Diskette Drive or CD-ROM Drive (1020) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) Palm Rest screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 765D (9546), 765L (9547) 489 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 502
Lock the keyboard in step 4 . 490 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 503
the lever off the foot 1 , separate the lower part of the lever from the foot by inserting a pointed device through the hole in the foot. ThinkPad 765D (9546), 765L (9547) 491 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 504
Step Size (quantity) Torque 4 M2.5 x 4 mm (1) 3 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 492 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 505
base 1 , push both ends of the latch simultaneously. 3. When replacing the keyboard cable, place the cable correctly, as shown by the artwork in the circle. ThinkPad 765D (9546), 765L (9547) 493 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 506
it, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. 494 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 507
Step Size (quantity) Torque 1 M2.5 x 6 mm (2) 3 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 765D (9546), 765L (9547) 495 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 508
4 6 : Backup Battery 5 7 : Standby Battery 4 5 6 7 : Speaker 496 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 509
3010 LCD Front Cover Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Step Size (quantity) Torque torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 765D (9546), 765L (9547) 497 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 510
3020 LCD Misc. Parts Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) LCD Front Cover (3010) 498 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 511
3030 LCD Panel Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) LCD Front Cover (3010) ThinkPad 765D (9546), 765L (9547) 499 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 512
Step Size (quantity) Torque 1 M2.5 x 6 mm (2) 3 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 500 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 513
3040 Center Cover Assembly Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) LCD Front Cover (3010) LCD Panel (3020) ThinkPad 765D (9546), 765L (9547) 501 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 514
3050 Hinges Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) LCD Front Cover (3010) LCD Panel (3020) 1 : to the torque specified. Do not use the screw that you removed, use a new screw. 502 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 515
) 14 CD-ROM eject button (CD-ROM model) 15 Fn key 16 LCD indicator panel 17 Built-in microphone 18 Volume control 19 Brightness control ThinkPad 765D (9546), 765L (9547) 503 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 516
connector 9 Parallel connector 1 External display connector 11 Power shutdown switch 12 System expansion connector 13 Air duct 14 Rear infrared port 15 External diskette drive connector (Model-unique) 16 MIDI/joystick port (Model-unique) 17 Connector door 18 Rear door 504 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 517
Inside View 1 Spacer (Model unique) 2 Removable hard disk drive 3 Security latch 4 Memory slot 5 Battery pack 6 UltraBay 7 Modem/fax port release latch Bottom View 1 Serial Number ThinkPad 765D (9546), 765L (9547) 505 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 518
Parts Listing 765D (9546), 765L (9547) 57 56 1 2 3 55 4 54 53 52 51 5 50 6 49 7 48 8 47 46 9 45 10 44 11 43 42 12 41 13 40 14 39 15 16 38 17 37 18 36 35 19 34 20 33 32 21 31 22 30 23 24 25 29 28 27 26 506 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 519
97H3429 PCMCIA Eject Button 46H6028 Lower Shield Case 11J8115 Battery Pack (Li-ion) 29H9232 HDD Removable Strap 29H9236 Hard Front IR Assembly 29H9215 Stopper (See Misc. Parts) DIMM Adapter Card (8 MB) 46H5768 EMI Plate 97H3427 Metal Plate ( ThinkPad 765D (9546), 765L (9547) 507 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 520
Actuator 29H9209 Power Switch Button 29H9192 Rear IR Assembly 29H9214 Air Duct 46H5763 TrackPoint Cap 84G6536 Keyboard Unit (See Keyboard Unit Section) Top Cover 11J8123 DIMM Card Holder AC Adapter (56W) 3-pin 2-pin Keyboard Misc. Parts Misc. Parts, 765D Misc. Parts, 765L (Includes - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 521
LCD FRU ThinkPad 765D (9546), 765L (9547) 509 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 522
11J8186 11J8135 11J9657 LCD cover group Includes the following: Rear Cover LCD front cover Bracket, LCD Structure Gasket, long Slide Knob Slide Plate Rail Guide, (right/left) Rubber Bumper Hinge Cap Logo (large/small) Screw Cap Screw 11J8134 Note Do not use the NEC LCD (FRU 11J9654) instead of - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 523
Keyboard FRU ThinkPad 765D (9546), 765L (9547) 511 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 524
11 12 13 14 15 16 17 Part Palm Rest For Japan Keyboard Card Standby Battery Speaker (right) Speaker Holder (right) Volume Knob Keyboard Foot See Keyboard Keyboard EMI Assembly LCD Indicator Assembly Cover Volume Connection Cable Backup Battery Speaker Holder (left) Speaker (left) 11J8131 11J8130 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 525
12J1513 12J1498 12J1497 97H3374 11J8221 11J8127 11J8220 11J8218 11J8215 11J8214 97H3378 97H3375 11J8216 11J8126 97H3381 11J8128 97H3373 11J8129 97H3379 11J8219 11J8217 97H3380 97H3377 11J8025 11J8124 ThinkPad 765D (9546), 765L (9547) 513 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 526
760C) Keyboard Security Plate (760CD) PC Card Security Plate (760C) PC Card Security Plate (760CD) PC Card Security Stopper Keyboard Security Plate for Dock (760C) Keyboard Security Plate for Dock (760CD ) 97H3446 M2.5 x 14 (500) 97H3447 M2 x 14 (500) 97H3448 514 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 527
77H9765 59G1066 80G3480 59G1044 80H3465 54F0693 54F0717 59G1057 59G1067 59G1064 59G1045 58G4386 58G4343 58G4346 58G4333 58G4334 58G4335 58G4347 43G3398 58G4340 58G4332 58G4334 58G4336 58G4348 58G4345 ThinkPad 765D (9546), 765L (9547) 515 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 528
Port Replicator with PCMCIA PS/2 Miniature Mouse Quick Charger Quick Charger Cable Second HDD Tray Small Car-Battery Adapter Travel Charger Assembly Wall Plug SO-DIMM 8 MB SO-DIMM 16 MB SO-DIMM 32 MB 85G1531 29H9295 84G4359 85G1530 85G2367 42H2767 42H2768 42H2769 42H2817 516 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 529
U.K. English U.S. English Accessories Keyboard/Mouse Cable Tools Tri-Connector Wrap Plug PC Test Card Audio Wrap Cable Screwdriver Kit ThinkPad Hardware Maintenance Diskette Version 1.30 95F5741 95F5466 95F5467 95F5467 95F6313 95F6314 95F5467 95F5741 95F5467 95F6316 79F6401 95F5467 95F6315 95F5468 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 530
Power Cords IBM power cords for a specific country are usually available only in that country: For 2-pin power cords: IBM Power Cord Part Number 13H5264 14F0033 Used in These Countries Bahamas, Barbados, Bermuda, Bolivia, Canada, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 531
Africa, Sri Lanka For 3-pin power cords: Note: The grounded adapter is required for full MPRII compliance. IBM Power Cord Part Number 76H3514 76H3516 76H3518 76H3520 Malaysia, Nigeria, Oman, People's Republic of China, Qatar, Singapore, United Kingdom Japan ThinkPad 765D (9546), 765L (9547) 519 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 532
IBM Power Cord Part Number 76H3528 76H3530 76H3532 76H3535 Used in These Countries Switzerland, Liechtenstein Chile, Italy, Ethiopia, Libya Israel Korea 520 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 533
Symptoms 558 PC Card-Related Symptoms 559 Peripheral-Device-Related Symptoms . . . . . 559 Power-Related Symptoms 560 Other Symptoms 560 Intermittent Symptoms 560 Undetermined Problems 561 Related Service Procedures 562 Status Indicators 562 Indicator Panel 562 Running the Diagnostics 563 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 534
DVD Adapter Card 571 1040 Hard Disk Drive 572 1050 Backup Battery or DIMM 574 1060 Keyboard Unit 575 1065 Keyboard, Keyboard Bezel, Indicator Panel 577 1070 Center Cover and Hinge Cover . . . . . 579 1080 Eject Lever and Power Switch . . . . . 581 1090 LCD Unit 585 1100 Standby Battery 586 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 535
in the "Symptom-to-FRU Index" on page 542. Port Replicator Problems: If you suspect a problem with the Port Replicator, see "Common Devices Checkout" on page 681. How to Diagnose Multiple FRUs: If the adapter or device has more than one FRU, the error code could be caused by any one of them. Before - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 536
Failure symptoms, error codes appearing on display, and beep symptoms 6. Procedure index and page number in which failing FRU was detected 7. Failing FRU name and part number 8. Machine type, model number, BIOS level, and serial number 9. Customer's name and address Before checking problems with the - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 537
caused by nonwarranted activity: Missing parts might be a symptom of unauthorized service or modification. HDD spindles can become noisy from being subjected to excessive force or from being dropped. I9990303 errors can be caused by exposure to strong magnetic fields. ThinkPad 770 (9548, 9549) 525 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 538
the Supervisor Password is not set: 1. Power on the computer and wait until the POST ends. 2. Verify that the password prompt does not appear. 3. After the service check is complete, remove the jumper. To password owner to unlock the password is a prerequisite for running 526 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 539
service. If both supervisor password and hard disk password are set, you can enter Easy-Setup by pressing the Enter key or the power- system regardless of the microcode status and forces the power off. Use this push button to power-off when power is not completely off or the microcode is in - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 540
guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors (Verified) Power failure. (The power indicator does not go on or stay on.) POST does not complete. No beeps or error codes are - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 541
, and test it again as FDD-1. If no errors occur in the FDD-1 position, the drive is not defective. If the drive is attached to the port replicator, go to "Common Devices Checkout" on page 681 to isolate the replicator problem. Otherwise, go on to the next step. ThinkPad 770 (9548, 9549) 529 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 542
station, go to the service manual of the docking station to isolate the problem. 13. If the drive is attached through an external diskette drive connector and there is not a diskette drive in the UltraBay II, reseat the external diskette drive connector. If the error persists, replace the following - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 543
to enter to the advanced diagnostic mode. the ThinkPad FRU Connections window appears. (If the Ctrl+A problem. Do not replace a nondefective FRU. Reseat the keyboard cables. Replace the video card. Replace the system board. Auxiliary Input Devices: The following auxiliary input devices are supported - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 544
errors might stop system operations, show error messages on the screen, or hang the system. Use the following procedure to isolate memory problems: 1. Power base memory. If an error appears, replace the system board. 5. Power off the computer and reinstall the DIMM; then power on the computer. Verify - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 545
page 536 "Checking the Standby Battery (Rechargeable)" on page 537 Checking the AC Adapter: You are here because the computer fails only when the AC Adapter is used. If the power problem occurs only when AC Adapter is used with a port replicator, replace the replicator. ThinkPad 770 (9548, 9549) 533 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 546
the AC Adapter does not always indicate a defect. Checking the Battery Pack: If the battery pack has a problem, do the following: 1. Power off the computer. 2. Remove the battery pack and measure the voltage between battery terminals 1 (+) and 4 (−). See the following figure: 534 IBM Mobile Systems - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 547
it is defective. 4. If the voltage is more than +11.0 V dc, measure the resistance between battery terminals 3 and 4. The resistance must be 4 to 30 K ohm. If the resistance is not correct, replace the battery pack. If the resistance is correct, replace the DC/DC card. ThinkPad 770 (9548, 9549) 535 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 548
it is connected to the AC Adapter. If the battery status indicator does not turn on, power off the computer, remove the battery pack and let the battery pack return to room temperature. Reinstall the battery pack, and power on the computer (still connected to the AC Adapter). If the charge indicator - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 549
10 to verify standby battery operation. If the voltage is less than 3.5 V dc, go to the next step. 5. Plug the AC Adapter into the computer and power on the computer. more than +4.0 V dc, power off the computer, replace the standby battery, and go to the next step. ThinkPad 770 (9548, 9549) 537 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 550
showing FRU code 11, use the following procedure to isolate the problem: 1. Run the system board test to verify the symptom. This test verifies both the system board and the CPU card. If no error is detected, return to "Checkout Guide" on page 528. Note: Don't touch the keyboard and pointing device - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 551
powered on or while the system is running, or when readjustment is required because the temperature has exceeded its normal temperature range. This symptom does not indicate a hardware problem. No service a time to correct the problem. Do not replace a nondefective FRU. Reseat the TrackPoint cable. - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 552
parallel connector, or diskette drive; or the AC Adapter is plugged in. The time is specified by Suspend Timer in the ThinkPad Configuration program. The battery condition is low. The battery power indicator blinks orange. In the ThinkPad Configuration program, the computer can be set to "Hibernate - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 553
, VRAM, and setup data are stored on the hard disk. The system is powered off. Notes: 1. In the ThinkPad Configuration program, the computer can be set to "suspend/hibernate while docked." 2. are satisfied in suspend mode. A critically low battery condition occurs. ThinkPad 770 (9548, 9549) 541 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 554
. If the symptom is not listed, go to "Undetermined Problems" on page 561. Note: For IBM devices not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device. Numeric Error Codes Symptom / Error 10X 101: Interrupt failure. 102: Timer failure. 103: Timer - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 555
the error screen; then set the time and date. 2. Backup battery 3. System board 1. Check device configuration. 2. Hard disk drive 3. System board System board Have the user examine the password. Reset the POP (power-on password) in Easy-Setup. Reset the startup sequence in Easy-Setup. ThinkPad 770 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 556
, 303, 304, 305, 3XX (301: Keyboard error.) 601, 6XX (601: Diskette drive or controller error.) FRU / Action in Sequence System board Set the system identification using the "ThinkPad Hardware Maintenance Diskette. Version 1.40" Go to "Checking the Battery Pack" on page 534. 1. System board 2. CPU - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 557
Hard disk controller failure. 1780, 1790: Hard disk 0 error. 1781, 1791: Hard disk 1 error. 24XX (2401: System board video error.) 808X 8081: Presence test failure. (PCMCIA revision number also keyboard card. 3. Keyboard 4. External mouse 5. Video card 6. System board ThinkPad 770 (9548, 9549) 545 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 558
Problems" on page 561. Diagnostic Error Codes If an error is error is detected by the diagnostic tests, a three-digit device ID is displayed, indicating the suspected device. Icon Device ID 001 003 007 086 Suspected Device System board Keyboard Math coprocessor Pointing device 546 IBM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 559
port replicator 080 1. Connection of the PCMCIA slot 2. PCMCIA 088 External PCMCIA 009 Parallel 011 Serial 113 DSP 215 CD-ROM 216 External CD-ROM ThinkPad 770 (9548, 9549) 547 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 560
port of the port replicator 156 First external USB port 157 Second external USB port FRU Codes: If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU code indicates two 16 FRU System board CPU card DC/DC card Modem card 548 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 561
DVD drive Note: The device ID and error codes are used to indicate the detailed portion of the FRU that caused the error. If replacing a FRU does not correct the problem, see the device ID or error code from the previous failure. If they have changed, the cause ThinkPad 770 (9548, 9549) 549 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 562
might be because the new FRU is defective or that the FRU was incorrectly installed. If the problem persists after replacement of the FRUs, go to "Undetermined Problems" on page 561. 550 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 563
or install a fully charged battery. Connect the AC Adapter or install a fully charged battery. (Allow the system to completely shut down before changing the battery.) POST error. See "Numeric Error Codes" on page 542. System board No Beep Symptoms Symptom / Error No beep, power-on indicator not on - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 564
Speaker 3. DC/DC card Audio-Related Symptoms Symptom / Error FRU / Action in Sequence In OS/2, DOS, or Windows are heard at power-on.) Check that the device driver is installed correctly. CD-ROM-Related Symptoms Symptom / Error FRU / support CD-i movies) 1. CD-ROM drive 2. System board 552 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 565
sure that: The computer power is turned on and a compact disc is in the CD-ROM drive. The CD-ROM drive connector is firmly connected to the computer. The CD-ROM drive tray is firmly closed. The device drivers are correctly installed. If the CD-ROM drive in the IBM ThinkPad Dock I does not - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 566
Symptom / Error The DVD disc or compact disc cannot be read. FRU / Action in Sequence Make sure or CD-ROM XA - Multisession photo CD - Video CD and CD-i movie (Windows 95 does not support CD-i movie) - DVD-ROM (DVD-video) - DVD-movie with MPEG hardware and software 1. DVD drive 2. System board 554 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 567
sure that: The computer power is turned on and a DVD disc or a compact disc is in the DVD drive. The DVD drive connector is firmly connected to the computer. The DVD drive tray is firmly closed. The device drivers are correctly installed. If the DVD drive in the IBM ThinkPad Dock I does not work - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 568
Error System Video card 5. System board Indicator-Related Symptoms Symptom / Error FRU / Action in Sequence Indicator incorrectly remains off or on 3. Video card 4. System board Indicator Panel-Related Symptoms Symptom / Error FRU / Action in Sequence An icon in the indicator panel remains - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 569
, replace the parts shown by the FRU code. Keyboard- or TrackPoint III-Related Symptoms Symptom / Error FRU / Action in Sequence Keyboard (one or more keys) does not work. 1. Reseat the keyboard does not work correctly. See "TrackPoint Checkout" on page 538. ThinkPad 770 (9548, 9549) 557 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 570
time) is characteristic of TFT LCD technology, but excessive pixel problems can cause viewing concerns. The LCD should be replaced if the number of missing, discolored, or lighted dots in any background is 21 or more. Symptom / Error No beep, power-on indicator on, and a blank LCD during POST. LCD - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 571
ThinkPad Configuration program 3. Reseat the PCMCIA slot assembly. 4. PCMCIA slot assembly 5. System board Peripheral-Device-Related Symptoms Symptom / Error System board Parallel port device problems. 1. Device 2. Device cable 3. System board Serial port device problems. 1. Device 2. Device - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 572
" on page 533. 2. Battery pack 3. Remove the battery pack and let it cool for 2 hours. 4. DC/DC card 5. Power sources The system does not power off. (See "Reset Switch" on page 527.) 1. Press the power shutdown switch. 2. System board Other Symptoms Symptom / Error Errors occur only when the port - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 573
devices: a. Non-IBM devices b. Devices attached to the expansion bus connector c. Printer, mouse, and other external devices d. Battery pack e. Hard disk drive f. Diskette drive, CD-ROM drive, or DVD drive g. DIMM h. PC Cards 4. Power on the computer. 5. Determine if the problem has changed. 6. If - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 574
fully charged Battery charging Battery needs charging Computer is in suspend mode. Computer is entering suspend mode or hibernation mode, or resuming normal operation. Power on Indicator Panel The Indicator panel shows the current computer status using these icons. 562 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 575
2 3 (left) 3 (right) 4 5 6 7 8 Meaning Speaker Remaining battery Secondary battery status Main battery status Diskette drive in-use Hard disk in-use Numeric lock Caps lock Scroll lock ) Any CD (don't use DVD disc, but use data CD) USB-Parallel Wrap Cable (P/N 05K2580) ThinkPad 770 (9548, 9549) 563 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 576
Esc to exit the ThinkPad FRU Connections window. The keyboard test window appears. 4. Press Ctrl+Pause to exit the keyboard test window. 5. Press Ctrl+E. 6. The error log appears. 7. To exit, select the Cancel icon or press Esc. The error log is not saved when the system is powered off. Checking the - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 577
2. If the problem remains, replace the Power off the computer. 2. Insert the "ThinkPad Hardware Maintenance Diskette Ver 1.40" or later into diskette drive A and power on the computer. 3. Select Format the hard disk from the main menu. 4. Select the drive from the menu. 5. Follow the instructions - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 578
and the test fails, replace the FRU shown by the diagnostic error code. Fn Key Combinations The following table shows the Fn key Switching display between expansion and shrink Reserved Reserved Switching power management mode (High Performance, Automatic, and Customized) Hibernation invocation 566 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 579
, 64K colors, 1024×768 pixel XGA TFT color LCD 720KB, 1.2MB, 1.44MB (3-mode), 3.5-inch 3.2GB, 2.5-inch 4.0GB, 2.5-inch 5.1GB, 2.5-inch Fax/modem function Telephony function ThinkPad modem function Stereo audio function Two IR ports IrDA 1.0 ASK 1.15 million bps One Type-III or two Type-II - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 580
and trained personnel should service the computer. The arrows on page 8 Before the computer is powered-on after FRU replacement, make sure Translation on page 10 The battery pack contains small amounts of power-off the computer, unplug all power cords from electrical outlets, remove the battery - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 581
1010 Battery Pack Note If the customer has locked the eject lever with security screws, remove the screws first. ThinkPad 770 (9548, 9549) 569 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 582
1020 UltraBay II Device or 2nd Battery Pack Battery Pack (1010) Note If the customer has locked the eject lever with security screws, remove the screws first. 570 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 583
1030 DVD Adapter Card Battery Pack (1010) 2nd Battery Pack (if installed) (1020) Step Size (Quantity) Color Torque 1 M2.5 x 6 mm, Nylon Black 4 kgcm (2) Note: Make sure you use the correct screw and tighten the - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 584
1040 Hard Disk Drive Battery Pack (1010) 2nd Battery Pack (if installed) (1020) Attention Do not drop or apply any shock to the hard disk drive. The hard disk drive screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 572 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 585
When replacing: ThinkPad 770 (9548, 9549) 573 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 586
battery 1 2 5 6 7 : DIMM Note: Only loosen the screw in step 2 . Step Size (Quantity) Color Torque 1 Cannot be removed - 4 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 574 IBM Mobile - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 587
1060 Keyboard Unit Battery Pack (1010) 2nd Battery Pack (if installed) (1020) Step Size (Quantity) Color Torque 1 M2.5 x 8 mm, Nylon Black 4 kgcm (2) 2 M2.5 x 6 mm, Nylon Black to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 770 (9548, 9549) 575 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 588
Step Size (Quantity) Color Torque 5 M2.5 x 8 mm, Nylon Black 4 kgcm (3) 6 M2.5 x 4 mm, Nylon Black 4 kgcm (1) Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 576 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 589
1065 Keyboard, Keyboard Bezel, Indicator Panel Battery Pack (1010) 2nd Battery Pack (if installed) (1020) Keyboard Unit (1060) Keyboard Step Size (Quantity) Color Torque 1 M2.5 x 4 mm, Nylon torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 770 (9548, 9549) 577 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 590
Keyboard Bezel or Indicator Panel Step Size (Quantity) Color Torque 1 M2.5 x 4 mm, Nylon, Black 4 kgcm flathead (2) Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 578 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 591
1070 Center Cover and Hinge Cover Battery Pack (1010) 2nd Battery Pack (if installed) (1020) Keyboard Unit (1060) 1 : Center Cover 2 3 : Hinge Cover ThinkPad 770 (9548, 9549) 579 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 592
580 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 593
1080 Eject Lever and Power Switch Battery Pack (1010) UltraBay II Device or 2nd Battery Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) 1 : Power switch 2 3 4 : Eject lever ThinkPad 770 (9548, 9549) 581 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 594
use the screw that you removed, use a new screw. When replacing: 1. Make sure the right and left eject lever and replace the correct lever. 582 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 595
2. Follows the procedure shown in the figure. After replacing the eject lever assembly, make sure that the lever pops out. ThinkPad 770 (9548, 9549) 583 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 596
3. Following figure shows the speaker cable route. 584 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 597
Pack (1010) UltraBay II Device or 2nd Battery Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) Pull the strap when disconnecting the connectors. Step Size ( screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 770 (9548, 9549) 585 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 598
1100 Standby Battery Battery Pack (1010) UltraBay II Device or 2nd Battery Pack (1020) Keyboard Unit (1060) 586 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 599
Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) Eject Lever and Power Switch (1080) LCD Unit (1090) Standby Battery (1100) Step Size (Quantity) Color Torque 1 M2.5 x 6 mm, Nylon Black 4 kgcm (2) 2 M1.6 x 4 mm, flathead (2) Black 2 kgcm Note: Make sure you use - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 600
Step Size (Quantity) Color Torque 4 M2.5 x 4 mm, Nylon Yellow 4 kgcm (5) 6 M2.5 x 6 mm, Nylon Black 4 kgcm (1) Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 588 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 601
1120 Speaker Battery Pack (1010) UltraBay II Device or 2nd Battery Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) Eject Lever and Power Switch (1080) LCD Unit (1090) Standby Battery (1100) Upper Shield (1110) ThinkPad 770 (9548, 9549) 589 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 602
Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) Eject Lever and Power Switch (1080) LCD Unit (1090) Standby Battery (1100) Upper Shield (1110) Pull the pullers on the card when removing the card in use the screw that you removed, use a new screw. 590 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 603
Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) Eject Lever and Power Switch (1080) LCD Unit (1090) Standby Battery (1100) Upper Shield (1110) Pull the pullers on the card when removing the card in use the screw that you removed, use a new screw. ThinkPad 770 (9548, 9549) 591 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 604
Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) Eject Lever and Power Switch (1080) LCD Unit (1090) Standby Battery (1100) Upper Shield (1110) Pull the pullers on the card when removing the card in use the screw that you removed, use a new screw. 592 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 605
Step Size (Quantity) Color Torque 4 M2.5 x 3 mm, Nylon Black 4 kgcm (4) Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 770 (9548, 9549) 593 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 606
When replacing: Locate the microphone and it's cable as shown in the figure. 594 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 607
Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) Eject Lever and Power Switch (1080) LCD Unit (1090) Standby Battery (1100) Upper Shield (1110) Step Size (Quantity) Color Torque 1 M2.5 x 6 mm, Nylon Black 4 kgcm (2) Note: Make sure you use the correct screw and tighten - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 608
CPU Card Battery Pack (1010) UltraBay II Device or 2nd Battery Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) Eject Lever and Power Switch (1080) LCD Unit (1090) Standby Battery (1100) Upper Shield (1110) Video Card (1130) DC/DC Card (1150) Fan (1160) 596 IBM Mobile Systems - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 609
firmly. Press only the corners of the card, as shown. A loose connection or damage to the card causes the serious problem, such as not being able to powered on. Step Size (Quantity) Color Torque 1 M2 x 10 mm (3) Yellow 2.5 kgcm 2 M2.5 x 4 mm, Nylon Yellow 4 kgcm (1) Note: Make sure - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 610
Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) Eject Lever and Power Switch (1080) LCD Unit (1090) Standby Battery (1100) Upper Shield (1110) Video Card (1130) Modem Card (1140) Note: When Do not use the screw that you removed, use a new screw. 598 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 611
Disk Drive (1040) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) Eject Lever and Power Switch (1080) LCD Unit (1090) Standby Battery (1100) Upper Shield (1110) Video Card (1130) Modem Card (1140) DC/DC Card (1150 the screw that you removed, use a new screw. ThinkPad 770 (9548, 9549) 599 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 612
specified. Do not use the screw that you removed, use a new screw. Microphone cable route: See the following figure for the microphone cable route. 600 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 613
Pack (1010) UltraBay II Device or 2nd Battery Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) LCD Unit (1090) Step Size (Quantity) Color Torque 2 M2.5 x 6 screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 770 (9548, 9549) 601 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 614
When replacing: Align the LCD front-cover control knob and inverter-card switch to either the leftmost or the rightmost position, so that they engage easily, as shown. After replacing the LCD front cover, make sure that the control knob works correctly. 602 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 615
Pack (1010) UltraBay II Device or 2nd Battery Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) LCD Unit (1090) LCD Front Cover (2010) 14.1" LCD Step tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 770 (9548, 9549) 603 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 616
you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 604 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 617
Pack (1010) UltraBay II Device or 2nd Battery Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) LCD Unit (1090) LCD Front Cover (2010) Step Size (Quantity) the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 770 (9548, 9549) 605 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 618
Pack (1010) UltraBay II Device or 2nd Battery Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) LCD Unit (1090) LCD Front Cover (2010) Inverter Card ( and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 606 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 619
15 Release latches 16 Bay eject lever 17 Click buttons 18 Fn key 19 TrackPoint 2 Built-in microphone 21 Indicator panel 22 Brightness control knob ThinkPad 770 (9548, 9549) 607 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 620
15 Fan louvers 16 System expansion port 17 Rear infrared port 18 External display port 19 Parallel port 2 External diskette drive 21 Power-on indicator 22 Suspend indicator 23 Charge indicator Note If the DVD and Enhanced Video Adapter is used, 1 , 2 , 3 are available. 608 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 621
Bottom View 1 Coin screw or security screw 2 Hard disk drive 3 DVD adapter card slot 4 Front infrared port 5 Security screws 6 DIMM slot ThinkPad 770 (9548, 9549) 609 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 622
Parts Listing 770 (9548, 9549) Model 770 610 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 623
28 29 Part LCD Assembly (See LCD FRU) Indicator Panel Keyboard (See Keyboard Section) Standby Battery Upper Shield Case Fan Video Card Modem Card PC Card Slots Assembly System Board FDD Assembly DIMM Cover 12J0449 12J0416 05K4571 12J0417 05K4572 12J0422 12J0423 ThinkPad 770 (9548, 9549) 611 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 624
Miscellaneous Parts Includes the following: Blank Cover Adv. MM Adapter Blank Lid for RJ11 EMI Finger-LCD Icon Keyboard Spacer Keyboard Washer Power Switch Screw Cap Spacer for Non-Modem Model Mechanical Group 05K4470 84G6536 05K2580 05K4477 12J0406 12J0429 12J0403 12J0404 612 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 625
LCD Miscellaneous Parts for 14.1" Model LCD Miscellaneous Parts for 13.3" Model Includes the following: Control Knob Latch (Right and Left) Screw Cap 12J0442 12J0443 ThinkPad 770 (9548, 9549) 613 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 626
(2) M2.5 x 6mm, &nylon2. (29) M2.5 x 8mm, &nylon2. (5) M2 x 4mm (2) M2 x 10mm (3) M2 x 14mm (2) M5 X' (2) Hex Stud D-sub (6) Security Screw (3) Coin Screw (1) Screw Cap 05K4478 614 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 627
Switzerland U.K. 58G4386 58G4343 58G4346 58G4333 58G4334 58G4335 58G4347 43G3398 58G4340 58G4332 58G4334 58G4336 58G4348 58G4345 Options Notes: 1. When you replace the AC Adapter or the Quick Charger, use the one for the country you are in, even if the computer is from a different country. 2. The - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 628
CD-ROM Drive DVD Drive Display Stand Battery Spacer for UltraBay II 2nd HDD Adapter, Main Flame 2nd HDD Adapter for HDD Model 770 2nd HDD Adapter for HDD Model 760 SelectaBase 770 PC Card Enabler Conversion 85G2367 42H2767 42H2768 42H2769 42H2817 42H2818 42H2819 42H2820 616 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 629
U.K. English U.S. English Accessories Keyboard/Mouse Cable Tools Tri-Connector Wrap Plug PC Test Card Audio Wrap Cable Screwdriver Kit ThinkPad Hardware Maintenance Diskette Version 1.40 USB-Parallel Connector 95F5741 95F5466 95F5467 95F5467 95F6313 95F6314 95F5467 95F5741 95F5467 95F6316 79F6401 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 630
Power Cords IBM power cords for a specific country are usually available only in that country: For 2-pin power cords: IBM Power Cord Part Number Africa, Sri Lanka For 3-pin power cords: Note The grounded adapter is required for full MPRII compliance. IBM Power Cord Part Number 76H3514 Used in - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 631
IBM Power Cord Part Number 76H3516 76H3518 76H3520 76H3522 76H3524 76H3526 76H3528 76H3530 76H3532 76H3535 Used in These Countries China (includes Hong Kong), Qatar, Singapore, United Kingdom Japan Switzerland, Liechtenstein Chile, Ethiopia, Italy, Libya Israel Korea ThinkPad 770 (9548, 9549) 619 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 632
620 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 633
Device 631 How to Run the Diagnostics 632 Diagnostics for the ThinkPad Computer . . . . 632 Diagnostics for the SelectaDock Docking System 634 Symptom-to-FRU Index 640 Numeric Error Codes 641 Diagnostic Error Codes 643 Adapter-Related Symptoms 646 Audio-Related Symptoms 646 Beep Symptoms 647 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 634
guide, be sure to read this section. Important Notes Only certified trained personnel should service the computer. Read FRU service procedures page 640. How to Diagnose Multiple FRUs: If the adapter or device has more than one FRU, the error code could be caused by either FRU. Before replacing - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 635
damage caused by nonwarranted activities: Missing parts may be a symptom of unauthorized service or a modification. HDD spindles can become noisy if subjected to excessive force or by being dropped. I9990303 errors can be caused by exposure to strong magnetic fields. SelectaDock III (3547-003 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 636
SelectaDock III supports the ThinkPad 760E, 760ED, 760EL, 760ELD, 760XD, 760XL, replicator has no problem. If there is any problem with the mouse.) If no problems are found, connect manual shipped with it. 11. If the user did not bring the computer with a SelectaDock Docking System when service - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 637
test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. Important When the problem determination procedure in the operation manual that is supplied with the adapter or device says "Have the system unit serviced," this means - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 638
"Symptom-to-FRU Index" on page 640. Power Supply If the power-on indicator is not on and the power supply fan is not turning, check the power cord for continuity and correct installation. If the power cord is not the problem, either the power supply is defective, or another component is defective - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 639
problem, reinstall the original power supply, and replace the main card. Power Supply Connector 1 and 4 Pin Red cord Yellow cord V dc + 5 V + 12 V Power Supply Connector 2 Pin Signal 1, 2 CVCC 3, 4 GND V dc Min. + 19 V - Power Supply Connector 3 V dc Max. + 21 V - Pin Signal 1 − 12 V - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 640
.4 V - +3.0 V - +4.75 V - V dc Max. +4.5 V - +12.6 V - +12.6 V - +3.6 V - +5.25 V - Power Supply Connector 6 Pin 1 (red) 2 (black) Signal Fan off GND V dc Min. 0 V - V dc Max. +0.5 V - Checking the Installed Devices -1. 2. If the problem remains, replace the system board of the computer. 628 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 641
a mouse or other pointing device is attached, remove it. If the error symptom goes away, the mouse or other pointing device is defective. The following FRUs one at a time until the problem is corrected. Note: If the replaced parts did not resolve the problem, put the original parts back in the - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 642
the intensity of the screen. If the external monitor does not meet these specifications, replace the external monitor. If the external monitor meets these specifications, replace FRUs in the following order one at a time until the problem is corrected: Note: If the replaced parts did not resolve the - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 643
a failure, replace the printer cable. If the diagnostic detected the error, replace the system board of the computer. If the printer is power is turned on. 2. Run the device self-test. If the device self-test does not run correctly, the problem is in the device. Refer to the device service manual - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 644
same as selecting the OK icon to reply OK. For ThinkPad 770: 1. Press and hold F1; then power on the computer. Hold F1 down until the Easy- without any errors. 4. Start the advanced diagnostic test by pressing Ctrl+A on the basic diagnostic menu. The ThinkPad FRU connections IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 645
test. 9. Press Esc to exit from the test. For ThinkPad 76x series: 1. Press and hold F1; then power on the computer. Hold F1 down until the Easy-Setup the test. Error Log: Diagnostic errors are printed on a printer that is attached to the parallel port when the error is detected. The error is also - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 646
errors. All irrecoverable memory errors that occur during normal operation cause an interrupt to the operating system. Diagnostics for the SelectaDock Docking System The SelectaDock Docking System Options Diskette helps you troubleshoot the expansion unit, SCSI adapter, and SCSI device problems - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 647
6. Select a device for testing and go to the respective section. Testing the Expansion Unit 1. The Test Selection Menu appears when you select Test Expansion Unit on the Main Menu: 2. Select an item and follow the instructions that appear on the screen. SelectaDock III (3547-003) 635 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 648
Testing the SCSI Subsystem Note: If a SCSI adapter is installed in an PCI adapter card slot, remove it before running the SCSI diagnostic program. 1. If you select Test SCSI whether a SCSI controller is found or not: 2. If the initialization fails, the following appears: 636 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 649
If the initialization ends successfully, the following appears. Select an item: 3. The SCSI Devices Test Menu appears. Select one of the devices: The device name may be any of the following: SCSI hard disk. SCSI tape drive. SCSI CD-ROM. SCSI optical drive. No device. The SCSI controller of the - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 650
drive): 4. Insert the requested medium and wait approximately 30 seconds until the medium is loaded. The test begins and the following pop-up appears: 638 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 651
If the test is successful, the following appears: If the test is unsuccessful, the following appears: SelectaDock III (3547-003) 639 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 652
not receive an error message, look for a description of your error symptoms in the first part of this index. 6. Check all power supply voltages before you replace the main card, riser card, and audio card of the SelectaDock Docking System. (See "Power Supply" on page 626.) 640 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 653
Sequence of Actions 1. Adapter in slot (if used). 2. Riser card. 3. Main card. 1. Do the following steps: a. Turn off and undock the system. b. Turn on and shut down the system. c. Turn off and dock the system. See the hardware maintenance manual for the computer. If the problem persists, go to - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 654
or Error 6XX 11XX ThinkPad hard disk drive). 2. Main card. 1. Main card. 2. Riser card. 1. Mouse. 2. External keyboard. 3. Riser card. See the hardware maintenance manual for the computer. 1. See the hardware maintenance manual for the computer. 2. See "Undetermined Problems" on page 653. 642 IBM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 655
are used to indicate the detail portion of the FRU that caused the error. If replacing a FRU does not correct the problem, see the device ID or error code from the previous failure. If they have changed, the cause might be because the new FRU is defective or that the FRU was incorrectly - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 656
external USB port 157 Second external USB port 113 DSP 215 CD-ROM 216 External CD-ROM 217 DVD drive 218 External DVD drive 644 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 657
Icon Infrared Audio Device ID 103 Suspected Device IR 150 Audio (ESS) 153 Audio (Crystal) FRU Codes: If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU code indicates two suspected FRUs. Replace the FRU that is indicated - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 658
diskette is up to date. Contact the driver manufacturer. The accompanying diskette may support only older desktop computers. See the adapter card documentation that came with the option to diagnose problems. Audio-Related Symptoms Symptom or Error The audio equipment does not work. FRUs of the - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 659
ThinkPad model is correct. (See "General Preparation" on page 624.) 2. Security feature group. 3. Main card. 4. Audio card. Indicator-Related Symptoms Symptom or Error The power "Undetermined Problems" on page 653. 1. Check the connector for the LCD indicator. 2. Main card. 3. Go to "Power Supply" - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 660
the SelectaDock Sequence of Actions The MIDI/joystick does not work. Check if the computer supports the MIDI device, when the problem occurs only during MIDI operation. PC Card-Related Symptoms Symptom or Error FRUs of the SelectaDock Sequence of Actions A PC Card does not work. 1. Reseat the - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 661
power supply is running. 1. Power supply unit. The power of SelectaDock III cannot be turned off. 1. Reseat the port replicator and the computer. 2. Power supply unit. SCSI Device-Related Symptoms Symptom or Error Symptoms Symptom or Error The Sound Blaster or compatible adapter card does not - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 662
Tray-Related Symptoms Symptom or Error FRUs of the SelectaDock Sequence of Actions The HDD or FDD on the UltraBay II tray does not work correctly. 1. Reseat the drive. 2. Reseat the power cable and SCSI cable of for the USB. 4. Main card. 5. USB card. 6. USB cable. 650 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 663
that all cables and power cords are securely connected to the SelectaDock system and to the attached options. 3. Check that the SCSI device is correctly terminated. 4. Do the loop test. Refer to the diagnostics section of computer model you are servicing. If the problem persists, write down what - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 664
error codes appear on the screen. (The password of the HDD-3 or HDD-4 is still set.) Note: The HDD-3 or HDD-4 icon indicates the 2.5-inch ThinkPad hard disk drive installed in the SelectaDock III. FRUs of the SelectaDock Sequence of Actions See "Undetermined Problems" on page 653. Network adapter - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 665
adapter or device. Check that all cables, wires, and connectors are connected so that they do not cause a short circuit. If any problems are found, reconnect or replace them. Check the power supply for correct operation (see "Power isolate adapters or devices that are known to be good.) a. Non-IBM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 666
Product Overview (3547-003) Status Indicator Check the SelectaDock Docking System status using the following icons: Icon 1 2 3 4 5 Meaning Power on Suspend mode Diskette drive in use Hard disk in use Attention 654 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 667
and 1 half-size PCI slot. The maximum number of supported adapter cards is 3. UltraBay II. - ThinkPad option using the UltraBay II tray. - CD-ROM, FDD Headphone. Manual volume control. MIDI/joystick port. SCSI2. Docking connector. USB ports. Capability of supporting the wake up on LAN adapter. 2 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 668
connections and arrangement information. Safety Notice 8: Translation on page 14 Before removing any FRU, power-off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. Note: You must use an electrostatic discharge - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 669
1010 Port Replicator Make sure that the security key is set to the Unlock position 1 and release the latch 2 ; then undock the port replicator 3 . SelectaDock III (3547-003) 657 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 670
1020 Option Card Cover and Option Card If an option card is installed, remove it. 658 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 671
1030 PC Card SelectaDock III (3547-003) 659 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 672
1040 UltraBay II Port Replicator (1010) The customer can install a ThinkPad option (such as an HDD, an FDD, or a CD-ROM drive) in the UltraBay II tray. Remove the device to physical shock. Be careful not to drop or apply any shock to these devices. UltraBay II Tray 660 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 673
1050 Device Space Bay Frame Port Replicator (1010) Step 2 Length (Quantity) M 3 x 6 mm (3) Memo Hex stud screw SelectaDock III (3547-003) 661 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 674
(1020) UltraBay II (1040) Device Space Bay Frame (1050) Important Make sure all power cords are unplugged before removing covers. Step 1 2 3 4 6 7 8 9 Length mm (2) M 3 x 8 mm (2) M 3 x 8 mm (3) Memo Flat head (black) Self-tapping screw Black Black Self-tapping screw 662 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 675
When replacing: The following figure shows the route of the micro switch cable: The cable goes through here Inside view SelectaDock III (3547-003) 663 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 676
1070 Bracket Port Replicator (1010) Option Card Cover and Option Card (1020) UltraBay II (1040) Device Space Bay Frame (1050) Upper Cover (1060) Step 1 Length (Quantity) M 3 x 6 mm (4) Memo 664 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 677
1080 Speaker Assembly Port Replicator (1010) Option Card Cover and Option Card (1020) UltraBay II (1040) Device Space Bay Frame (1050) Upper Cover (1060) Bracket (1070) 2 1 4 3 Step 1 2 Length (Quantity) M 3 x 8 mm (4) M 3 x 6 mm (1) Memo Self-tapping screw SelectaDock III (3547-003) 665 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 678
1090 Power Supply Port Replicator (1010) Option Card Cover and Option Card (1020) UltraBay II (1040) Device Space Bay Frame (1050) Upper Cover (1060) Bracket (1070) Step 1 Length (Quantity) M 3 x 6 mm (4) Memo 666 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 679
1100 Cables Port Replicator (1010) Option Card Cover and Option Card (1020) UltraBay II (1040) Device Space Bay Frame (1050) Upper Cover (1060) This step is a preparation for removing the main card assembly. Remove the IDE cables 1 , the SCSI cable 2 , the audio cable 3 , the USB cable 4 , the wake- - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 680
1110 DC-DC Card Port Replicator (1010) Option Card Cover and Option Card (1020) UltraBay II (1040) Device Space Bay Frame (1050) Upper Cover (1060) Step 2 Length (Quantity) M 3 x 6 mm (2) Memo 668 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 681
1120 USB Card Port Replicator (1010) Option Card Cover and Option Card (1020) UltraBay II (1040) Device Space Bay Frame (1050) Upper Cover (1060) Step 1 2 4 Length (Quantity) M 3 x 8 mm (2) M 3 x 6 mm (1) M 3 x 6 mm (1) Memo Self-tapping screw SelectaDock III (3547-003) 669 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 682
1130 Shield Cover Port Replicator (1010) Option Card Cover and Option Card (1020) UltraBay II (1040) Device Space Bay Frame (1050) Upper Cover (1060) Bracket (1070) Step 1 2 3 Length (Quantity) M 3 x 8 mm (3) M 3 x 6 mm (5) M 2 x 6 mm (1) Memo 670 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 683
1140 Main Card Assembly Port Replicator (1010) Option Card Cover and Option Card (1020) UltraBay II (1040) Device Space Bay Frame (1050) Upper Cover (1060) Bracket (1070) Cables (1100) Shield Cover (1130) Step 1 3 4 5 6 Length (Quantity) M 3 x 6 mm (2) M 3 x 8 mm (3) M 2 x 6 mm (1) M 2.6 x 8 mm - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 684
) Cables (1100) Shield Cover (1130) Main Card Assembly (1140) 1 : For removing the audio card 2 : For removing the riser card 1 , 2 : For removing the main board 672 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 685
Locations Front View 1 Multiuser lock 2 PC Card lock 3 Port replicator lock 4 Docking guide 5 Device space 6 Status indicators 7 Device eject button 8 UltraBay II 9 UltraBay II tray 1 UltraBay II latch 11 Compulock lock hole 12 Expansion connector SelectaDock III (3547-003) 673 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 686
Front View (continued) 13 IDE connector 14 Internal SCSI connector 15 Audio device connector 16 Power supply connector 674 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 687
Side View 1 Volume knob 2 Headphone jack 3 Line-out jack 4 Speaker-in jack 5 MIDI/joystick port 6 PC Card (PCMCIA) slots 7 SCSI connector SelectaDock III (3547-003) 675 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 688
Rear View 1 Power jack 2 PCI connectors 3 ISA connectors 676 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 689
Parts Listing SelectaDock III (3547-003) SelectaDock III (3547-003) 677 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 690
the following:) Power supply Bracket Main card assembly (Includes the following:) Main card Shield cover Miscellaneous kit 11J8833 11J8829 11J8827 11J8832 39H7447 Options SelectaDock Base Model I SelectaBase 770 SelectaBase PC Card Enabler 39H7416 11J8822 11J8823 678 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 691
Cords 1 2 3 4 5 6 7 8 9 10 Warning: Use the power cord certified for your country. 1 Colombia, U.S., Venezuela Japan, 2-pin Japan, 3-pin 2 Hong Kong, Singapore, U.K. 3 France, Germany, Spain 4 Italy 5 Australia, New Zealand 6 Denmark 7 Israel 8 Bangladesh, Pakistan, - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 692
680 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 693
Checkout 684 Printer Checkout 686 Port Replicator Checkout 687 TrackPoint Checkout 688 TV Tuner 689 Identifying Names and Functions 689 Using the Front Panel 690 Troubleshooting 693 © Copyright IBM Corp. 1997 681 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 694
display, use the following instructions to correct the problem. Note Before you replace a display, check the following list to see if it is connected correctly. 8506 and 8508 displays must be connected to an Image Adapter/A or an Image-I Adapter/A. 63XX and 85XX systems support either 63XX or 85XX - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 695
, replace the following FRUs one at a time to correct the problem. - Keyboard - Keyboard control card - System board If a 00030100 error message appears, power-off the computer and the external devices. Then power-on the computer before you power-on the external devices. Common Devices Checkout 683 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 696
. - Follow the instructions on the screen. (If you need help, press F1.) DID THE DIAGNOSTIC TESTS DETECT AN ERROR? Yes No 002 The diagnostic tests have completed successfully. If you suspect a problem, go to Step 004. 003 Go to the Symptom-to-FRU Index for the computer you are servicing. 004 - Check - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 697
012 If installed, replace the external DAA. If you do not have an external DAA installed, or replacing the external DAA does not correct the problem, replace the modem. 013 Have the telephone line checked. 014 - Have the customer receive an incoming call on the modem at a lower speed. WAS THE - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 698
connected and is powered-on. 2. Run the printer self-test. If the printer self-test does not run correctly, the problem is in the printer. Refer to the printer service manual. If the printer detect a failure, replace the printer cable. If the problem is not corrected, replace the system board. 686 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 699
that procedure. 7. If the advanced diagnostic device test does not find an error, suspect a problem with the port replicator or the system expansion bus. 8. Power-off the computer and reconnect the port replicator. 9. Power-on the computer and run the following advanced diagnostic tests: Serial port - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 700
, power-off and disconnect the mouse. Power-on the computer. If the problem goes away, replace the mouse. If the problem remains, replace the keyboard. For click button or pointing stick problems: , 755x). 4. Replace keyboard control card (720). 5. Replace the system board. 688 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 701
) is an option for watching TV programs or videos on the IBM TFT color notebook computer. The computer changes to TV reception when functions of the TV Tuner. Connects the headphones. 3 Power Indicator 4 Power Switch Shows the TV Tuner is powered on. Powered on and off the TV Tuner. 5 Hot Key 6 - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 702
table shows how to operate all functions of the TV Tuner with the controls on the front panel. Key Power Hot Key Function Turns on the TV Tuner. This key is used only when the computer is turned on. devices such as VCR, video camera recorder, laser disk, and so on. 690 IBM Mobile Systems HMM - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 703
the LCD. The changed values are automatically saved when you return to the "TV Channel" On-Screen message. The values are not saved when you power-off the TV Tuner without returning to this message. Message on LCD (xx) COL TNT BRT CNT --LO HI D3S DON Parameter TV Channel By - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 704
Power-on the computer and type PS2 from the command prompt to start the ThinkPad Features program. Select Set Power Features from the ThinkPad power ON. If you are using OS/2 or Microsoft Windows, do the following: 1. Power-on the computer and start the ThinkPad Features program. 2. Select the Power - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 705
Troubleshooting The following table shows what to do to solve problems when the TV Tuner does not work correctly. Problem The TV Tuner does not operate. (No picture or sound) No color. Snow and noise only. Pictures are out of shape, or have double images. - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 706
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ADP Alt ANSI ARTIC ASCII AT AVC BIOS bps BPS CCITT CCS CCSB CCSB CD CDPD Service Diskette Direct Access Storage Device (hard disk, diskette) Direct Memory Access Dynamic Random Access Memory Double Super Twisted Nematic Engineering Change Announcement Error Correction Code Enhanced Graphics Adapter - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 708
National Support Center Service Representative Static Random Access Memory Super Video Graphics Array Super Twisted Nematic NDD Technical Advisor (See your Marketing Representative) Telecommunications Device for the Deaf Thin-Film Transistor ThinkPad File Underwriters Laboratory Video Capture Adapter - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 709
fax it to IBM HMM Survey at 919-543-8167 (USA). Name Phone Number 1. Do you like this manual? Yes No 2. What would you like to see added, changed, or deleted in this manual? 3. What is your service experience level? Less than five years More than five years 4. Which ThinkPad systems do you - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 710
and registers, and error codes) Basic input/output system (BIOS) Options and adapters Internet Information A catalog of our current offerings is available on the World Wide Web at the following URL: http://www.pc.ibm.com/desktop/pcdcat.html Technical information manuals for the latest Commercial - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 711
assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering the exact machine type and models 2. Have the same BIOS level 3. Have the same adapters/attachments in the same locations 4. Have the same address - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 712
Unit Customized Operational Services EduQuest (Educational Computers) End User HelpDesk Support IBM Anti-Virus Services IBM Authorized Dealer Referrals IBM Dealer Referral IBM Information Referral Service IBM Service IBM PC HelpCenter and HelpDesk IBM Technical Manuals Multimedia Information Center - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 713
8343 800-487-7426 800-663-7662 800-IBM-9990 800-263-2769 416-443-5808 Service (DOAs) Publications Ordering Service Management Support Service Management Support Service (Warranty) Manager Service (Warranty) Manager Service Quality Programs Service Quality Programs Skill Dynamics (Education) ThinkPad - Lenovo ThinkPad 560E | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADoc - Page 714
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IBM® Part Number: 05L1271 Printed in U.S.A. S 5L-127 - 1
This Manual Supports:
ThinkPad 380
(2635)
ThinkPad 385
(2635)
ThinkPad 560
ThinkPad 560E
(2640)
(2640)
ThinkPad 760C/CD
(9546)
ThinkPad 760E/ED
(9546)
ThinkPad 760L/LD
(9546)
ThinkPad 760EL/ELD
(9547)
ThinkPad 760XL
(9546)
ThinkPad 760XD
ThinkPad 765D
ThinkPad 765L
ThinkPad 770
SelectaDock III
(9547)
(9546)
(9547)
(9548, 9549)
(3547)
S05L-1270-01
IBM Mobile Systems
Hardware Maintenance Manual
Volume 4:
ThinkPad Computers
September 1997
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(Please see page 697)