Lenovo ThinkPad 570 IBM ThinkPad 570 Direct Dock Adapter Help and Service Info
Lenovo ThinkPad 570 Manual
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- Lenovo ThinkPad 570 | IBM ThinkPad 570 Direct Dock Adapter Help and Service Info - Page 1
. Updated installation instructions, hints and tips, or updated system-specific notes are often published in this section. You might find that later device drivers are available that will improve the performance and compatibility of your ThinkPad 570 Direct Dock Adapter. © Copyright IBM Corp. 1999 - Lenovo ThinkPad 570 | IBM ThinkPad 570 Direct Dock Adapter Help and Service Info - Page 2
refer to BIOS or device-driver updates required for your ThinkPad 570. 3. Uninstall then reinstall the ThinkPad 570 Direct Dock Adapter. Be sure to check that the position and orientation of connectors match the instructions in this manual. Preparing for the Call To assist the technical support - Lenovo ThinkPad 570 | IBM ThinkPad 570 Direct Dock Adapter Help and Service Info - Page 3
site, the PSG Electronic Bulletin Board System (BBS) and the IBM Automated Fax System Online Technical Support IBM Personal Computing Support Web site IBM PSG BBS IBM Automated Fax System http://www.pc.ibm.com/support Select Notebook & PDA Support 1-919-517-0001 1-800-426-3395 1-800-465-3299 (in - Lenovo ThinkPad 570 | IBM ThinkPad 570 Direct Dock Adapter Help and Service Info - Page 4
To obtain warranty service for the ThinkPad 570 Direct Dock Adapter, you should call IBM. For the telephone number and support hours by country, refer to either the following table, the enclosed technical support insert, or to the HelpCenter phone list in your 570 User's Guide. If the number - Lenovo ThinkPad 570 | IBM ThinkPad 570 Direct Dock Adapter Help and Service Info - Page 5
, alternations and attachments not under warranty service. You also agree to ensure that the ThinkPad 570 Direct Dock Adapter is free from any and 2. where applicable, before service is provided --a) follow the problem determination, problem analysis, and service request procedures that Compu-Lock or - Lenovo ThinkPad 570 | IBM ThinkPad 570 Direct Dock Adapter Help and Service Info - Page 6
you are entitled to claim damages from Compu-Lock (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), Compu-Lock is liable only for: 1. damages for bodily injury and damage to real property and tangible personal property; and 2. the amount of any other
Help and Service Information
If you have questions about your new IBM ThinkPad 570 Direct Dock Adapter or require technical
assistance, visit the IBM Personal Computing Support Web site at http://www.pc.ibm.com/support.
You
can also get help and information through the IBM PC HelpCenter in your geography (please check
your 570 User's Guide for phone numbers and operating times). Response time might vary depending
on the number and nature of the calls received.
Marketing, installation and configuration support though the HelpCenter will be withdrawn or made
available for a fee at IBM's discretion, 90 days after the option has been withdrawn from marketing.
Additional support offerings, including step-by-step installation assistance, are available for a fee.
During the warranty period, assistance for replacement or exchange of defective components is
available.
Step 1. Problem Solving
You might be able to solve the problem yourself.
Before calling the HelpCenter, please prepare for the
call by following these steps:
1. If you are having installation or configuration problems, refer to the detailed sections on installation
found in this manual.
2. Visit the Personal Computing Support Web site specific to the model of option you have purchased.
Updated installation instructions, hints and tips, or updated system-specific notes are often
published in this section.
You might find that later device drivers are available that will improve the
performance and compatibility of your ThinkPad 570 Direct Dock Adapter.
Part Number: 00N4653
IBM ThinkPad 570 Direct Dock Adapter
Help and Service Information and Product Warranty
Copyright IBM Corp. 1999
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