Lenovo ThinkPad T410 (English) Service and Troubleshooting Guide
Lenovo ThinkPad T410 Manual
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- Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 1
ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 2
site. To refer to them, go to http://www.lenovo.com/think/support, click Troubleshooting, and then click User's guides and manuals. First Edition (October 2009) © Copyright Lenovo 2009. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 3
. viii Lithium coin cell battery notice . . . . . ix Electrical current safety information . . . x Modem safety information xi Laser compliance statement xi Chapter 1. Finding information . . . . . 1 Lenovo ThinkVantage Toolbox 1 Frequently asked questions 1 Chapter 2. Solving computer problems - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 4
iv ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 5
and effective. However, personal computers are electronic devices. Power cords, power adapters, and other features can create potential safety risks that can result in physical injury or property damage, especially if misused. To reduce these risks, follow the instructions included with your product - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 6
until you can contact the product manufacturer for further instructions, or until you get a suitable replacement. Safety guidelines Always observe the following precautions to reduce the risk of injury and property damage. vi ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 7
information in the Safety and Warranty Guide. The latest Safety and Warranty Guide has been uploaded on the Web site. See "Notice for Safety and Warranty information" on page 28. Batteries DANGER Personal computers manufactured by Lenovo contain a coin cell battery to provide power to the system - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 8
local ordinances or regulations. The battery pack should be stored at room temperature, charged to approximately 30 to 50% of capacity. We recommend that battery pack be charged about once per year to prevent overdischarge. viii ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 9
applies to users in the state of California, U.S.A. California Perchlorate Information: Products containing CR (manganese dioxide) lithium coin cell batteries may contain perchlorate. Perchlorate Material - special handling may apply. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Important - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 10
before installing all other electrical cables connected to the computer. The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer. x ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 11
a lightning storm. v Do not install telephone jacks in wet locations. Do not use your computer near water. v Do not touch computer models are equipped from the factory with a CD or DVD drive. CD and DVD drives are also sold separately as options. CD and DVD drives are laser products. The drive - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 12
in hazardous radiation exposure. Do not remove the drive covers. Removing the covers of the CD or DVD drive could result in exposure to hazardous laser radiation. There are no serviceable parts inside the CD or DVD drive. xii ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 13
Some CD and DVD drives contain an embedded Class 3A or Class 3B laser diode. Note the following statement. DANGER Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Save these instructions. Important safety - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 14
xiv ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 15
and Windows XP: 1. Click Start. 2. Move the pointer to All Programs, to Lenovo Services, and then to Lenovo ThinkVantage Toolbox. If the Lenovo ThinkVantage Toolbox is not installed on your computer, go to http://www.lenovo.com/think/support, click Downloads and drivers, and follow the instructions - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 16
2 ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 17
may be able to diagnose the problem by having Lenovo ThinkVantage Toolbox test components of your computer. To start this program, do as follows: For Windows 7: While the Windows operating system is running, press the ThinkVantage button. For Windows Vista and Windows XP: 1. Click Start. 2. Move the - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 18
on again. 2. When the ThinkPad® logo comes up, immediately press the ThinkVantage button. The Rescue and Recovery workspace opens. 3. Click Diagnose hardware. For more information about PC-Doctor, see the Help for the program. 4 ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 19
information about ThinkPad Notebooks, what to do if you experience a problem with your computer, and whom to call for service should it be necessary. Microsoft® Service Packs are the latest software source for Windows product updates. They are available via Web download (connection charges - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 20
in the Safety and Warranty Guide. If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Please ensure that you have downloaded the most current drivers and system updates, run diagnostics, and recorded - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 21
apply at the time of service. To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to http://www.lenovo.com/think/support, click Warranty, and follow the instructions on the screen. Worldwide telephone - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 22
-0426 Cyprus +357-22-841100 Czech Republic +420-2-7213-1316 Denmark 7010-5150 (Warranty service and support) (Danish) Dominican Republic 1-866-434-2080 (Spanish) Ecuador 1-800-426911 (Spanish) Egypt +202-35362525 8 ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 23
+603 8315 6859 (DID) (English and Bahasa Indonesian) 01-881-1444 (Warranty service and support) (English) Givat Shmuel Service Center: +972-3-531-3900 (Hebrew and English) +39-800-820094 (Warranty service and support) (Italian) ThinkPad Products Toll Free: 0120-20-5550 International: +81-46-266-4716 - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 24
(English) 001-800-220-1830 (Spanish) 8152-1550 (Warranty service and support) (Norwegian) 206-6047 001-866-434-2080 (Lenovo Customer Support Center- toll free) (Spanish) 0-800-50-866 (Spanish) 714-7983 0901-100-000 (Spanish) 10 ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 25
Kingdom United States Uruguay Venezuela Vietnam Telephone Number +9411 2493547 +9411 2493548 (English) 077-117-1040 (Warranty service and support) (Swedish) 0800-55-54-54 (Warranty service and support) (German, French, and Italian) 886-2-8723-9799 or 0800-000-700 (Mandarin) 1-800-060-066 (Local - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 26
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of warranty service applicable to your Lenovo hardware product in your country or region. For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see Chapter 3, Warranty Information in the Safety and Warranty Guide . ThinkPad T410s Machine Country - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 28
Parts and Labor - 4 years Battery pack - 1 year Types of Warranty Service 3 1 4 1 3 1 4 1 2 1 3 1 4 1 2 1 ThinkPad T510 Machine Country or Region of Purchase Warranty period Type 4313, 4339 US, Canada, Mexico, Brazil, Australia, and Japan Other 4314, 4349 US, Canada, Mexico, Brazil, Australia - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 29
Brazil, Australia, and Japan Other Parts and Labor - 4 years Battery pack - 1 year Parts and Labor - 4 years Battery pack - 1 year Parts and Labor - 4 years Battery pack - 1 year Types of Warranty Service 2 1 3 1 4 1 ThinkPad W510 Machine Country or Region of Purchase Warranty period Type 4318 - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 30
. After the product has been repaired or exchanged, it will be made available for your collection. Failure to collect the product may result in your Service Provider 16 ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 31
product will be returned to you at Lenovo expense, unless your Service Provider specifies otherwise. 5. Product Exchange Service Under Product Exchange Service, Lenovo will ship a replacement product to your location. You are responsible for its installation and verification of its operation. The - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 32
City (China/Shanghai) No.68, Sanzhuang Rd., Songjiang Export Processing Zone Shanghai, China Marketed by: Lenovo Mexico S de RL de CV Av. Santa Fe 505, Piso 15 Col. Cruz Manca Cuajimalpa, México, DF CP 05349 Tel: 55-5000-8500 18 ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 33
the power cord, the battery, and the hard drive. In some products, such components as memory, wireless cards, notebook keyboards, and palm rests with fingerprint reader and touchpad may also be CRUs. v Optional-service CRUs: these CRUs are isolated parts within the computer that are concealed by an - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 34
LAN/WiMAX PCI Express Mini Card for wireless WAN Palm rest (*1) Self-service CRUs X X X X X X X X X Optional-service CRUs X X X Online Hardware Maintenance Manual X X X X X X X X *1 ThinkPad T410s model only 20 ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 35
any other product, program, or service. Lenovo may have patents or pending patent applications covering subject matter described in this support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 36
refers to ThinkPad T410s, T410, T510, and W510, machine type 2516, 2518, 2519, 2522, 2537, 2538, 2539, 2901, 2904, 2907, 2912, 2924, 2926, 2928, 4313, 4314, 4318, 4319, 4339, 4349, 4384, or more of the following measures: 22 ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 37
antenna. v Increase the separation between the equipment and receiver. v Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. v Consult an authorized dealer or service representative for help. Lenovo complies with Part 15 of the FCC installation - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 38
. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen Konformitätszeichen - CE - zu führen. Verantwortlich für die 24 ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 39
Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B. - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 40
of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset the following power-management features to take effect when your computer has been inactive for a specified length of time: 26 ThinkPad T410s, T410, T510, and W510 Service and Troubleshooting Guide - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 41
Star at AC mode Turn off the display: After 10 minutes Put the computer to sleep: After 25 Advanced power settings: - Turn off hard disks: After 15 minutes - Hibernate: Never To awaken your computer from Sleep (Windows 7 and Windows Vista) or System Standby (Windows XP) mode, press Fn key on your - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 42
User's guides and manuals. Notice for Regulatory information The latest Regulatory Notice has been uploaded on the Web site. To refer to it, go to http://www.lenovo.com/think/support, click Troubleshooting, and then click User's guides and manuals. 28 ThinkPad T410s, T410, T510, and W510 Service and - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 43
, other countries, or both: Lenovo® Rescue and Recovery® ThinkPad® ThinkVantage® TrackPoint® Ultrabay Wake on LAN is a registered trademark of International Business Machines Corporation in the United States, other countries, or both. Microsoft, Windows and Windows Vista are trademarks or registered - Lenovo ThinkPad T410 | (English) Service and Troubleshooting Guide - Page 44
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ThinkPad T410s, T410, T510, and W510
Service and Troubleshooting Guide