Lenovo ThinkPad W520 (English) User Guide
Lenovo ThinkPad W520 Manual
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- Lenovo ThinkPad W520 | (English) User Guide - Page 1
User Guide ThinkPad T520, T520i, and W520 - Lenovo ThinkPad W520 | (English) User Guide - Page 2
Notice have been uploaded on the Web site. To refer to them, go to http://support.lenovo.com and click User Guides & Manuals. Then follow the instructions on the screen. Third Edition (May 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant - Lenovo ThinkPad W520 | (English) User Guide - Page 3
the system tray . 42 Touch panel 43 Power management 44 Checking battery status 44 Using the ac power adapter 44 Charging the battery 45 Maximizing battery life 45 Managing your battery power 45 Power-saving modes 45 Handling the battery 47 Connecting to the network 49 Ethernet connections - Lenovo ThinkPad W520 | (English) User Guide - Page 4
Config menu 202 Date and time menu 203 Security menu 203 Startup menu 204 Restart menu 206 ThinkPad Setup items 206 Updating your system UEFI BIOS . . . . . 216 Using system management 217 System management 217 Setting management features 218 Chapter 9. Preventing problems . . 221 General - Lenovo ThinkPad W520 | (English) User Guide - Page 5
251 Battery and power 251 Drives and other storage devices . . . . . 255 Software problems 257 Ports and connectors 257 Chapter 11. Getting support . . . . 259 Before you contact Lenovo 259 Register your computer 259 Download system updates 259 Record information 259 Getting help and service - Lenovo ThinkPad W520 | (English) User Guide - Page 6
iv User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 7
battery is charging, system activity and the level of charge in the battery keyboard by lifting your hands from the palm rest. Protect yourself from the heat generated by the ac power adapter. When the ac power adapter place the ac power adapter in contact with any ac power adapter, a mouse, a keyboard, - Lenovo ThinkPad W520 | (English) User Guide - Page 8
. However, personal computers are electronic devices. Power cords, power adapters, and other features can create potential safety risks that can result in physical injury or property damage, especially if misused. To reduce these risks, follow the instructions included with your product, observe all - Lenovo ThinkPad W520 | (English) User Guide - Page 9
you can speak to the Customer Support Center for further guidance. • Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged. • Signs of overheating, smoke, sparks, or fire. • Damage to a battery (such as cracks, dents, or creases - Lenovo ThinkPad W520 | (English) User Guide - Page 10
away. CAUTION: Before replacing any CRUs, turn off the computer and wait three to five minutes to let the computer cool before opening the cover. Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety - Lenovo ThinkPad W520 | (English) User Guide - Page 11
insert the plug into the outlet, contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature. Never overload an electrical outlet. The overall system load should not exceed 80 percent of the branch circuit rating. Consult an electrician - Lenovo ThinkPad W520 | (English) User Guide - Page 12
, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. This system does not support batteries that are - Lenovo ThinkPad W520 | (English) User Guide - Page 13
: http://www.dtsc.ca.gov/hazardouswaste/perchlorate Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. notebook computers can generate a significant amount of heat due to their compact size. Always - Lenovo ThinkPad W520 | (English) User Guide - Page 14
or disable these features. • When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Do not place the adapter in contact with the attached power cords, battery pack, and all the cables before you open the device covers, unless instructed otherwise in the - Lenovo ThinkPad W520 | (English) User Guide - Page 15
cables connected to the computer. The power cord may be reconnected to the wall outlet the leak. • Do not connect the telephone cable to the Ethernet connector. Laser compliance statement CAUTION: When laser products (such as serviceable parts inside the device. © Copyright Lenovo 2012 xiii - Lenovo ThinkPad W520 | (English) User Guide - Page 16
controls your hands, immediately wash the affected areas with water for at least 15 minutes; if any symptoms are present after washing, get medical care. can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 17
the cord on this product or cords associated with accessories sold with this product will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. Save these instructions. © Copyright Lenovo 2012 - Lenovo ThinkPad W520 | (English) User Guide - Page 18
xvi User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 19
" on page 21 • "Operating environment" on page 22 • "ThinkVantage Technologies and software" on page 22 Locating computer controls, connectors, and indicators This section introduces you to the hardware features of your computer, and then gives you the basic information you'll need to start taking - Lenovo ThinkPad W520 | (English) User Guide - Page 20
Front view Figure 1. ThinkPad T520, T520i, and W520 front view 1 Computer display 3 Power switch 5 PCI Express Mini Card slot for wireless LAN/WiMAX 7 Memory-upgrade slot 9 TrackPoint pointing stick 11 System and power-status indicators 13 UltraConnect wireless antenna (left) 15 ThinkLight 17 Built - Lenovo ThinkPad W520 | (English) User Guide - Page 21
stops responding, and you cannot turn it off, press and hold the power switch for 4 seconds or more. If the system is still not reset, remove the ac power adapter and the battery. The power switch also can be programmed through Power Manager to shut down the computer or put it into sleep (standby - Lenovo ThinkPad W520 | (English) User Guide - Page 22
meaning of each indicator, see "System-status indicators" on page 14 and "Power-status indicators" on page 15. 13 UltraConnect™ wireless antenna the instructions in "Volume and mute buttons" on page 36. 18 Forward and Back keys The Forward and Back keys on your keyboard near the cursor-control keys - Lenovo ThinkPad W520 | (English) User Guide - Page 23
on the CapsLock key. For more information about CapsLock indicator, see "System-status indicators" on page 14. 26 Volume control buttons The built-in volume buttons enable you to quickly adjust the volume or mute the sound from your computer. For details, refer to the instructions in "Volume and - Lenovo ThinkPad W520 | (English) User Guide - Page 24
to the instructions in "Access Connections" on page 24. Note: If you attach your computer to the ThinkPad Port Replicator Series 3, ThinkPad Mini Dock Series 3, ThinkPad Mini Dock Plus Series 3, or ThinkPad Mini Dock Plus Series 3 (170 W) and use an Ethernet connector, use the Ethernet connector on - Lenovo ThinkPad W520 | (English) User Guide - Page 25
not support a conventional microphone. For more information about the audio devices supported by the combo audio jack of your computer and the audio jacks of ThinkPad Mini Dock Series 3, ThinkPad Mini Dock Plus Series 3, and ThinkPad Mini Dock Plus Series 3 (170 W), see "Using audio features" on - Lenovo ThinkPad W520 | (English) User Guide - Page 26
3. ThinkPad T520, DisplayPort connector Your computer supports the DisplayPort, a next ThinkPad Port Replicator Series 3, ThinkPad Mini Dock Series 3, ThinkPad Mini Dock Plus Series 3, or ThinkPad Mini Dock Plus Series 3 (170 W), not the one on the computer. For details, refer to the instructions - Lenovo ThinkPad W520 | (English) User Guide - Page 27
, any function specific to USB 3.0 will not work until your Windows operating system has been started. However, USB 2.0 or 1.0 devices will work features of your computer on and off using this switch. 8 Smart card slot Your computer has a smart card slot. For details, refer to the instructions in - Lenovo ThinkPad W520 | (English) User Guide - Page 28
Bottom view Figure 4. ThinkPad T520, T520i, and W520 bottom view 1 SIM card slot 3 Docking connector 5 Hard disk drive (HDD) or solid state drive 2 Battery 4 Memory-upgrade slot 1 SIM card slot If your computer has a wireless WAN feature, it may require a SIM (Subscriber Identification Module) - Lenovo ThinkPad W520 | (English) User Guide - Page 29
. With Lenovo technologies advancing to provide you with the best engineered systems, some models are equipped with a solid state drive for data storage. This cutting-edge technology enables notebook computers to be lighter, smaller and faster. Note: The hidden service - Lenovo ThinkPad W520 | (English) User Guide - Page 30
Figure 5. ThinkPad T520, T520i, and W520 rear view 1 Always On USB connector (rear) 3 Power jack 2 instructions in "Dialup connections" on page 75. 3 Power jack The ac power adapter cable connects to the computer power jack to provide power to the computer and charge the battery. 12 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 31
4 Fan louvers (rear) The internal fan and louvers enable air to circulate in the computer and cool the central processor. Note: To avoid impeding airflow, do not place any obstacle in front of the fan. Chapter 1. Product Overview 13 - Lenovo ThinkPad W520 | (English) User Guide - Page 32
system-status indicators and power-status indicators. The status indicators show the current status of your computer. System-status indicators 1 Device Access mode. When this mode is enabled, the arrow keys can be used as function keys for screen-scrolling, but not for moving the cursor. To enable - Lenovo ThinkPad W520 | (English) User Guide - Page 33
battery of your computer is detached. Some models of ThinkPad W520 notebooks are shipped with a color sensor. 3 Color sensor status • Green: Calibration is complete. When the lid is opened, the indicator turns off. • Blinking green: Display colors are being calibrated. Chapter 1. Product Overview 15 - Lenovo ThinkPad W520 | (English) User Guide - Page 34
for use, or the data is being transmitted. • Off: The Bluetooth feature is disabled. 5 Wireless LAN/Wireless WAN/WiMAX status • Green: The wireless LAN feature (the 802.11b/g Standard, 802.11a/b/g or 802.11n draft 2.0), wireless WAN feature or WiMAX feature is on, and the radio link is ready for use - Lenovo ThinkPad W520 | (English) User Guide - Page 35
, and Windows Certificate of Authenticity. Machine type and model label The machine type and model label identifies your computer. If you contact Lenovo for help, the machine type and model number will help support technicians to identify your computer and provide the highest level of service. You - Lenovo ThinkPad W520 | (English) User Guide - Page 36
has been preinstalled in your computer, you can install one. To do this, follow the procedure in "Installing and replacing the PCI Express Mini Card for wireless LAN/WiMAX connection" on page 151 or "Installing and replacing the PCI Express Mini Card for wireless WAN connection" on page 160. 18 User - Lenovo ThinkPad W520 | (English) User Guide - Page 37
Certificate of Authenticity label The Microsoft® Certificate of Authenticity label for the preinstalled operating system is attached. Printed on this label are the product ID and the product key information for your computer. Record this information and keep it in a safe place. You might need these - Lenovo ThinkPad W520 | (English) User Guide - Page 38
Features Processor • See the system properties of your computer. You can do this as follows: Click Start, right-click Computer (in Windows XP, My Computer); then from the pull down menu select Properties. Memory • Double data rate 3 (DDR3) synchronous dynamic random access memory - ThinkPad T520 - Lenovo ThinkPad W520 | (English) User Guide - Page 39
some models) • RJ45 Ethernet connector • Serial Ultrabay enhanced • 1 ExpressCard (34 mm) slot • 4-in-1 digital media card reader • Smart card reader (on some models) • Docking connector Optical drive • Multi-Burner Wireless features • Integrated wireless LAN • Integrated Bluetooth (on some models - Lenovo ThinkPad W520 | (English) User Guide - Page 40
• Input rating of the ac power adapter: 100 to 240 V ac, 50 to 60 Hz Battery pack • Lithium-ion (Li-Ion) battery pack Battery life • For percentage of remaining battery power, see the Power Manager Battery Gauge in the task bar. • The Power Manager also displays a green, yellow and red indication. A - Lenovo ThinkPad W520 | (English) User Guide - Page 41
manually, double-click the application icon. Then, follow the instructions on the screen. When the installation process completes, the application icon will be activated. Table 1. Applications on Lenovo ThinkVantage Tools Application Access Connections Active Protection System Fingerprint - Lenovo ThinkPad W520 | (English) User Guide - Page 42
Lenovo - Power Controls System and Security Recovery Media System and Security Lenovo - Factory Recovery Disks Rescue and Recovery System and Security Lenovo - Enhanced Backup and Restore SimpleTap Programs Lenovo's SimpleTap System Update System and Security Lenovo - Update and Drivers - Lenovo ThinkPad W520 | (English) User Guide - Page 43
Security Solution. For details, refer to the Help for the program. You can download the latest Client Security Solution from the following Web site: http://support.lenovo.com Note: If your computer is a Windows 7 model, Client Security Solution is not preinstalled on it. Color Sensor Utility If - Lenovo ThinkPad W520 | (English) User Guide - Page 44
more easily and securely by providing easy access to various technologies, such as: • Lenovo Solution Center or Lenovo ThinkVantage Toolbox (depending on the date of manufacture) • Power Manager • Rescue and Recovery • System Update To access the Lenovo ThinkVantage Tools program, click Start ➙ All - Lenovo ThinkPad W520 | (English) User Guide - Page 45
. By using the Power Manager program, you can adjust your power settings to give you the best balance between performance and power saving. To open Power Manager, do the following: • For Windows 7: See "Accessing applications in Windows 7" on page 23. • For Windows Vista and Windows XP: Click Start - Lenovo ThinkPad W520 | (English) User Guide - Page 46
SimpleTap program, you can download it from http://support.lenovo.com. System Update The System Update program helps you keep the software on your computer up-to-date by downloading and installing software packages (ThinkVantage applications, device drivers, UEFI BIOS updates, and other third party - Lenovo ThinkPad W520 | (English) User Guide - Page 47
to your computer and access to the World Wide Web. To register your computer with Lenovo, go to this Web site: http://www.lenovo.com/register Then follow the instructions on the screen. Frequently asked questions Here are a few tips that will help you optimize the use of ThinkPad notebook. To ensure - Lenovo ThinkPad W520 | (English) User Guide - Page 48
Can I get my user guide in another language? • To download the user guide in another language, go to http://support.lenovo.com. Then follow the instructions on the screen. On the go and need to use battery power more effectively? • To conserve power, or to suspend operation without exiting - Lenovo ThinkPad W520 | (English) User Guide - Page 49
in case you are unable to access this online help when necessary. • "Installing a new operating system" on page 193 • "Computer stops responding" on page 228 • "Power problems" on page 252 Special keys and buttons Your computer has several special keys and buttons. ThinkVantage button The blue - Lenovo ThinkPad W520 | (English) User Guide - Page 50
do the following: • Get the current system information. • Rescue a file from your Windows environment or restore back-up files, provided you have made backups by use of the Rescue and Recovery program. • Configure your computer or start the ThinkPad Setup. To access the Rescue and Recovery workspace - Lenovo ThinkPad W520 | (English) User Guide - Page 51
of the cursor- and screen-control keys are not printed on the keys. Function key combinations By setting the function keys, you can change operational features instantly. To use this function, press and hold the Fn key (1); then press one of the function keys (2). Power conservation • Fn+F3 Select - Lenovo ThinkPad W520 | (English) User Guide - Page 52
+F12 key combinations, you must have the ThinkPad PM device driver installed on your computer. For information on the power management function, refer to "Power management" If your computer is a Windows 7 model, it does not support presentation schemes, however the Fn+F7 key combination may still be - Lenovo ThinkPad W520 | (English) User Guide - Page 53
level temporarily. On Windows Vista, the default brightness level is loaded after sleep (standby), hibernation, reboot, or detaching or attaching an ac power adapter. To change the default brightness level, change the settings of the Power Option in the Control Panel or use the Power Manager. • Fn - Lenovo ThinkPad W520 | (English) User Guide - Page 54
level temporarily. On Windows Vista, the default brightness level is loaded after sleep (standby), hibernation, reboot, or detaching or attaching an ac power adapter. To change the default brightness level, change the settings of the Power Option in the Control Panel or use the Power Manager. • Fn - Lenovo ThinkPad W520 | (English) User Guide - Page 55
You can also get access to the desktop volume control by using the volume icon in the task bar at the lower right of the screen. To open the Volume Control window, click the volume icon. To control the volume, move the volume control slider up or down. To turn off the sound, select Mute speakers (in - Lenovo ThinkPad W520 | (English) User Guide - Page 56
Windows key and Application key The following two keys are on your computer keyboard: 1 Windows key If you press this key, the Start menu of Windows is displayed or hidden. If you press this key and another key at the same time, the System Properties window or the Computer (in Windows XP, My - Lenovo ThinkPad W520 | (English) User Guide - Page 57
the UltraNav tab. • Use the Start menu of your computer as follows: - For Windows 7 and Windows Vista: Click Start ➙ Control Panel ➙ Hardware and Sound ➙ Mouse ➙ UltraNav tab. - For Windows XP: Click Start ➙ Control Panel ➙ Printers and Other Hardware ➙ Mouse ➙ UltraNav tab. You can also change the - Lenovo ThinkPad W520 | (English) User Guide - Page 58
on the keyboard and three click buttons at the bottom of the keyboard. To move the pointer (5) on the screen, you apply scroll bars on the side of the window. If you are not familiar with the TrackPoint, these instructions will help you get started: 1. Place Mouse properties window. 40 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 59
pointing stick is removable. You can replace it as shown in the drawing. Note: If you replace the keyboard, a new keyboard is shipped with the default cap. pad of your computer supports multi-touch with which you can zoom in, zoom out, scroll or rotate on the screen while browsing the Internet - Lenovo ThinkPad W520 | (English) User Guide - Page 60
Use the Fn+F8 key combination: 1. Press Fn+ OK. For Windows XP 1. Click Start ➙ Control Panel ➙ instructions in "Adding the UltraNav icon to the system tray" on page 42. Adding the UltraNav icon to the system tray For easy access to the UltraNav properties, you can add the UltraNav icon on the system - Lenovo ThinkPad W520 | (English) User Guide - Page 61
clicking the UltraNav icon on the system tray. Touch panel Some models have the touch panel feature. This feature makes interaction with your computer the multitouch panel feature, the touch panel supports multitouch, with which you can zoom in, zoom out, scroll, or rotate on the screen with your - Lenovo ThinkPad W520 | (English) User Guide - Page 62
, or from ac power through the ac power adapter. While you use ac power, the battery charges automatically. The ac power adapter that comes with your computer has two basic components: 1. The transformer pack that converts ac power adapter for use with the computer. 2. The power cord that plugs into - Lenovo ThinkPad W520 | (English) User Guide - Page 63
, screen blank, sleep (standby), and hibernation. Managing your battery power With Power Manager, you can adjust your power settings to give you the best balance between performance and power saving. To start the utility program, do as follows: • For Windows 7: See "Accessing applications in Windows - Lenovo ThinkPad W520 | (English) User Guide - Page 64
wireless features, such as Bluetooth or wireless LAN, turn them off. This will help conserve power. To turn off the wireless features, press power. To enable the function, do as follows: For Windows 7 and Windows Vista: 1. Click Start ➙ Control Panel ➙ System and Security (in Windows Vista, System - Lenovo ThinkPad W520 | (English) User Guide - Page 65
it away from children. The battery pack is a consumable supply. If your battery begins to discharge too quickly, replace the battery pack with a new one of the type recommended by Lenovo. For more information on replacing the battery pack, contact your Customer Support Center. DANGER Do not drop - Lenovo ThinkPad W520 | (English) User Guide - Page 66
ordinances or regulations and your company's safety standards. This system does not support batteries that are not genuine Lenovo-made or authorized. The system will continue to boot, but may not charge unauthorized batteries. Attention: Lenovo has no responsibility for the performance or safety of - Lenovo ThinkPad W520 | (English) User Guide - Page 67
broader geographic area. Cellular networks are used for data transmission, and access is provided by a wireless service carrier. Bluetooth One of a number of technologies used to create a wireless personal area network. Bluetooth can connect devices a short distance from one another, and is commonly - Lenovo ThinkPad W520 | (English) User Guide - Page 68
Your computer can be wireless upgradeable. This means that your computer has an antenna that can support wireless LAN access when wireless LAN access points are available. To see more details about the wireless devices available from Lenovo, refer to "Finding ThinkPad options" on page 171. Using - Lenovo ThinkPad W520 | (English) User Guide - Page 69
wizard, click Start ➙ All Programs ➙ ThinkVantage ➙ Access Connections. Then follow the instructions on the screen. Using Bluetooth For Windows 7 and Windows Vista If your computer is equipped with the Integrated Bluetooth features, you can enable or disable the features by pressing Fn+F5. If you - Lenovo ThinkPad W520 | (English) User Guide - Page 70
standard Bluetooth features, install the software by following the instructions in "Installing the Microsoft Bluetooth software in Windows XP" on page 53. For information about how to use the Bluetooth function, do as follows: 1. Press Fn+F5 to turn on Bluetooth. 2. Click Start ➙ Control Panel - Lenovo ThinkPad W520 | (English) User Guide - Page 71
Data Rate Software. 1. Turn Bluetooth power off. 2. Click Start ➙ Control Panel. 3. Click Add or Remove Programs. 4. Select ThinkPad Bluetooth with Enhanced Data Rate Software; then click Change/Remove to uninstall the software. 5. Follow the instructions on the screen. Next install the Microsoft - Lenovo ThinkPad W520 | (English) User Guide - Page 72
Bluetooth software with ThinkPad Bluetooth with Enhanced Data Rate Software as follows: 1. Press Fn+F5 to turn the Bluetooth power on. 2. Click Start ➙ Run. 3. Type C:\SWTOOLS\Drivers\TPBTooth\Setup.exe (or specify the full path to the setup.exe file you have downloaded from http://support.lenovo - Lenovo ThinkPad W520 | (English) User Guide - Page 73
Using WiMAX Some ThinkPad notebooks come with a built-in feature, start Access Connections. For Windows 7: To start the Access Connections wizard, see "Accessing applications in Windows 7" on page 23, and follow the instructions on the screen. For Windows Vista and Windows XP: To start the Access - Lenovo ThinkPad W520 | (English) User Guide - Page 74
, do as follows: 1. Click the Access Connections wireless status icon in the system tray. 2. Click Power On Wireless Radio. To disable the wireless feature, do as follows: • Click the Access Connections wireless status icon in the system tray. • Click Power Off Wireless Radio. Notes: 56 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 75
icon in the system tray, refer to the Access Connections on-line help. Using the built-in modem If your computer has a modem feature, you can send or receive data and faxes over a telephone line. This modem uses a digital signal processor (DSP), and its software can be upgraded, allowing great - Lenovo ThinkPad W520 | (English) User Guide - Page 76
at your ISP (Internet Service Provider) access point are compatible with it support: • DTMF and pulse dialing • Detecting DTMF digits received from the phone line • Call progress monitoring • An auto-dialing feature letter, and must end with the Enter key. Spaces are allowed in the command string - Lenovo ThinkPad W520 | (English) User Guide - Page 77
Table 3. Modem command list Command Description Z Reset to default configuration +FCLASS Select Active Service Class Syntax Z +FCLASS= +VCID Caller ID +VCID= +VRID Report Retrieved Caller ID +VRID= \N Operating Mode \N Values 0: Select Data Mode 1: - Lenovo ThinkPad W520 | (English) User Guide - Page 78
GMI +GMM Request Manufacturer Information Request Model Information +GMI +GMM 60 User Guide Values to the speed buffered normal mode. 4: Select LAPM error-correction mode data pump model and internal code revision. 8: Reports the date and the time of the modem driver build. 9: Reports Country. - Lenovo ThinkPad W520 | (English) User Guide - Page 79
+GCI Country of Installation +GCI= E Echo Command E[] Q Quiet Results Codes Q[] Control V Result Code Form V[] W Connect Message Control W[] Values 8-bit country code. The value is the hexadecimal. 0: Disables command - Lenovo ThinkPad W520 | (English) User Guide - Page 80
DTR Behavior &D[] 62 User Guide Values 0: CONNECT result code an on-to off transition of DTR, the modem instructs the underlying modem to perform an orderly cleardown of the modem pending transmission to the remote modem is controlled by the +ETBM parameter; otherwise, this data is - Lenovo ThinkPad W520 | (English) User Guide - Page 81
Reporting Values 0: Disables flow control. 3: Enables RTS or CTS flow control. 4: Enables XON or XOFF flow control. 5: Included for compatibility only and CTS or RTS. 0: Disable reporting of local port rate. 1: Enable reporting of local port rate. Chapter 2. Using your computer 63 - Lenovo ThinkPad W520 | (English) User Guide - Page 82
Return to On-Line Data O[] Mode L Speaker Volume L[] 64 User Guide Values 0 - 9: DTMF digits 0 to 9. A - D: DTMF digits enable or disable. (), -, : Ignored. 0: The modem will release the line if the modem is currently on-line. 1: If on-hook, the modem - Lenovo ThinkPad W520 | (English) User Guide - Page 83
Table 3. Modem command list (continued) Command Description Syntax M Speaker Control M[] &G Select Guard Tone &G[] &P Select Pulse Dial Make or &P[] Break Ratio &V &W *B *D #UD +PCW Display Current &V Configuration and Stored Profile Store Current &W - Lenovo ThinkPad W520 | (English) User Guide - Page 84
> +PMHR +PMHF +PQC Initiate Modem-on-Hold Modem-on-Hold Hook Flash Shortened Phase 1/2 control +PMHR +PMHF +PQC= Values 0: Deny modem-on-hold Request. 1: Grant and Short Phase 2. 1: Enable Short Phase 1 only. 2: Not supported. 3: Disable Short Phase 1 and Short Phase 2. 66 User - Lenovo ThinkPad W520 | (English) User Guide - Page 85
Table 3. Modem command list (continued) Command Description Syntax +PSS Use Short Sequence +PSS= -QCPC -QCPS Force Full Startup Procedure Next Connection Enable Quick Connect Profile Save -QCPC -QCPS= Values 0: The modem decides whether or not to use the short startup - Lenovo ThinkPad W520 | (English) User Guide - Page 86
7200 14 CONNECT 12000 15 CONNECT 14400 16 CONNECT the command does not exist or is not supported. 3. A command parameter within the command line instructed to wait for dial tone during dialing but none is received. When cellular phone interface is selected, indicates that cellular service Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 87
Table 4. Modem result codes (continued) Numeric Result code 19 CONNECT 115200 22 CONNECT 75TX/1200RX 23 CONNECT 1200TX/75RX 24 DELAYED 32 BLACKLISTED 33 FAX 35 DATA 40 +MRR: 300 44 +MRR: 1200/75 45 +MRR: 75/1200 46 +MRR: 1200 47 +MRR: 2400 48 +MRR: 4800 49 +MRR: 7200 - Lenovo ThinkPad W520 | (English) User Guide - Page 88
and Xn.) The modem has connected to the line with ITU-T V.23 modulation and modulation reporting is enabled. (See +MR, S95 and Xn.) 70 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 89
Table 4. Modem result codes (continued) Numeric Result code 140 +MCR: V32 141 +MCR: V32B 142 +MCR: V34 145 +MCR: V90 150 +MRR: 32000 151 +MRR: 34000 152 +MRR: 36000 153 +MRR: 38000 154 +MRR: 40000 155 +MRR: 42000 156 +MRR: 44000 157 +MRR: 46000 158 +MRR: 48000 159 +MRR: - Lenovo ThinkPad W520 | (English) User Guide - Page 90
41333 188 CONNECT 42667 189 CONNECT 45333 190 CONNECT 46667 191 CONNECT 49333 192 CONNECT 50667 193 CONNECT 53333 194 CONNECT 54667 72 User Guide Description The modem has connected to the line at 44000 bps and DCE speed reporting is enabled. The modem has connected to the line - Lenovo ThinkPad W520 | (English) User Guide - Page 91
1. See Vn for result code selection, i.e., short form (result code) or verbose/extended (result message). 2. See Wn for extended connect message control. 3. See S95 for extended result code enabling options (which override some Wn commands). 4. See Xn for extended result code subset enabling options - Lenovo ThinkPad W520 | (English) User Guide - Page 92
Time (!) 0-255 Disconnect Inactivity Timer 0-255 Data Compression Control 136 (no compression) or 138 (compression) Result Code Messages Control: Bit 0 CONNECT result code indicates DCE speed instead of Rings Rings ASCII ASCII ASCII ASCII s s s 0.1s 0.001s 0.02s s 10ms 10s 74 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 93
Windows XP: To start the Access Connections wizard, click Start ➙ All Programs ➙ ThinkVantage ➙ Access Connections, and follow the instructions on the screen. Notes: Before you start setting up dialup connections by using Access Connections, obtain either of the following from your Internet service - Lenovo ThinkPad W520 | (English) User Guide - Page 94
countries support pulse dialing rather than tone dialing. To change dialing methods, refer to your Windows online help. Note: In many regions, you cannot use the built-in modem function until Lenovo has -in modem in a specific region, contact the Customer Support Center in that region. 76 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 95
Personalize. 2. Click Display at the left. 3. Click Change display settings. 4. Click Advanced settings, select the On Screen Display tab, and then click Num Lock Settings. 5. The setting window opens. 6. Follow the instructions on the screen. For Windows Vista: Chapter 2. Using your computer 77 - Lenovo ThinkPad W520 | (English) User Guide - Page 96
window opens. 5. Follow the instructions on the screen. Connecting a projector or external display Attaching an external monitor Your computer can support monitor also supports that resolution. For more details, refer to the manuals provided with your monitor. Note: As for ThinkPad W520 models, - Lenovo ThinkPad W520 | (English) User Guide - Page 97
while playing a movie or a game, or viewing a business presentation. are attaching an external monitor that supports only VGA mode (640x480 resolution), displays, such as the shutdown screen of Windows. This is caused by the Driver tab. 10. Click Update Driver. 11. Click Browse my computer for driver - Lenovo ThinkPad W520 | (English) User Guide - Page 98
shipped with your monitor. 14. After updating the driver, click Close. 15. Click OK. Note: To change the color settings, right-click on the desktop, and click Screen resolution. Click Advanced Settings, select the Monitor tab, then set Colors. For Windows Vista: Note: If you select Show different - Lenovo ThinkPad W520 | (English) User Guide - Page 99
your monitor in the list, stop the installation of this driver and use the driver shipped with your monitor. 17. After updating the driver, click OK to close the Properties window. 18. Set Colors and Screen area in the Display Properties window. 19. Click OK. Considerations for attaching an external - Lenovo ThinkPad W520 | (English) User Guide - Page 100
Discrete Graphics mode right after power-on. The DisplayPort connector of your computer supports audio as well as video streaming. Setting up a presentation Note: If your computer is a Windows 7 model, it does not support Presentation Director, but the Fn+F7 or Win+P key combination is available for - Lenovo ThinkPad W520 | (English) User Guide - Page 101
the instructions of the Using the Extend desktop function Your computer supports a function named the Extend desktop. window opens. 2. Select Extended Desktop. 3. Change the setting to designate the primary display. • When an application using the DirectDraw or the Direct3D is played in full-screen - Lenovo ThinkPad W520 | (English) User Guide - Page 102
Screen resolution. Click Advanced Settings, select the Monitor tab, then set Colors. For Windows Settings window opens. apply the changes. For Windows XP: 1. Turn off window. 5. Click the Settings tab, and click the Monitor-2 icon. 6. Select the Extend my Windows feature Some ThinkPad notebooks support - Lenovo ThinkPad W520 | (English) User Guide - Page 103
the DisplayPort feature or DVI monitor on the docking station, you need to switch to High Performance Graphics. Switching the Graphics Processing Unit If your computer supports NVIDIA Optimus Graphics, the Graphics Processing Unit is switched automatically depending on the settings of the power plan - Lenovo ThinkPad W520 | (English) User Guide - Page 104
headphone Headphone function supported Headphone function supported Conventional microphone Not supported Not supported Microphone jack of the docking station Microphone function not supported Not supported Not supported Microphone function supported Beam Forming feature A built-in dual - Lenovo ThinkPad W520 | (English) User Guide - Page 105
window. The following values are a high-quality video and the best image at any time of the the ThinkLight feature Because your computer can travel To illuminate the keyboard by turning on your support only the MultiBurner driver. MultiBurner drive This drive can read DVD-ROM discs, DVD-R discs, DVD-RAM - Lenovo ThinkPad W520 | (English) User Guide - Page 106
(MMC) Notes: • Your computer does not support the CPRM feature for the SD card. • When transferring data reader slot, and smart card slot, see "Locating computer controls, connectors, and indicators" on page 1. To insert a 34 Windows 7: 1. Open Control Panel. 2. Click Hardware and Sound. 88 User - Lenovo ThinkPad W520 | (English) User Guide - Page 107
Wizard starts. 5. Follow the instructions on the screen. • For Windows Vista and Windows XP: - Open Control Panel and switch to Classic view computer after you eject the card from the Windows operating system, the card can no longer be accessed. To access the card, you must remove it once, then - Lenovo ThinkPad W520 | (English) User Guide - Page 108
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Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area. Ergonomic information Working in the virtual office may mean adapting It is best to periodically - Lenovo ThinkPad W520 | (English) User Guide - Page 110
computer to best suit your needs. Access the following Web site to view some of these options: http://www.lenovo.com/accessories/services/index.html. Explore your options for docking solutions and external products that can provide the adjustability and features that you want. ThinkPad features that - Lenovo ThinkPad W520 | (English) User Guide - Page 111
Control Panel. 2. Click Accessibility Options. This help system supports the accessibility features provided by your Windows operating system, screen readers designed to operate in the Windows environment, and Windows keyboard navigation. For a complete listing of Microsoft Windows Keyboard Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 112
accessories Here is a checklist of things to consider packing when you are going to be away from the office: Travel Essentials • ThinkPad ac power adapter • External mouse, if you are accustomed to using one • Ethernet cable • Standard phone cable and modular jack (RJ-11) • Extra battery, charged - Lenovo ThinkPad W520 | (English) User Guide - Page 113
these items • An ac power adapter for the country that you are traveling to • An adapter to connect to a phone line in that country Other items you may wish to consider • ThinkPad ac/dc Combo Adapter • External storage device • Phone line splitter, in case you need to dial manually or use your modem - Lenovo ThinkPad W520 | (English) User Guide - Page 114
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the chain on the lock to a stationary object. Refer to the instructions shipped with the mechanical lock. Note: You are responsible for evaluating, selecting, and implementing the locking devices and security features. Lenovo makes no comments, judgments, or warranties about the function, quality - Lenovo ThinkPad W520 | (English) User Guide - Page 116
. Setting a power-on password 1. Print these instructions. 2. Save all open files, and exit all applications. 3. Turn your computer off and then turn it on again. 4. When the logo screen is displayed, press F1. The ThinkPad Setup opens. 5. Select Security, using the cursor directional keys to move - Lenovo ThinkPad W520 | (English) User Guide - Page 117
a hard disk password 1. Print these instructions. 2. Save all open files, and exit all applications. 3. Turn your computer off and then on again. 4. When the logo screen is displayed, press F1. The ThinkPad Setup opens. 5. Select Security, using the cursor directional keys to move down the menu - Lenovo ThinkPad W520 | (English) User Guide - Page 118
you cannot get access to the drive. to memory and press Enter. A Setup Notice window Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service. 19. Press F10 to exit from the Setup Notice window - Lenovo ThinkPad W520 | (English) User Guide - Page 119
of the computer. It provides the following security features: • If a supervisor password is set, a password prompt appears when you try to start the ThinkPad Setup. Unauthorized users cannot get access to configuration data. • The system administrator can use the supervisor password to get - Lenovo ThinkPad W520 | (English) User Guide - Page 120
take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service. 12. Press F10 to exit from the Setup Notice window. The next time you open the ThinkPad Setup, you will be - Lenovo ThinkPad W520 | (English) User Guide - Page 121
chip" on page 104. Note: Microsoft Windows 7 and Windows Vista support TPM management feature. 3. If a Disk Encryption HDD and Encryption SSD is installed in your computer, be sure to protect the contents of your computer memory from unauthorized access by use of drive encryption software, such - Lenovo ThinkPad W520 | (English) User Guide - Page 122
Solution, you can do the following: • Protect your data and system • Strengthen access controls • Secure communications Setting the Security Chip The choices offered in the Security Chip submenu under the Security menu of the ThinkPad Setup are as follows: • Security Chip: activate, inactivate, or - Lenovo ThinkPad W520 | (English) User Guide - Page 123
not preinstalled on your system. To configure the security chip, you need to download the latest version of Client Security Solution from the Lenovo Web site. To download Client Security Solution, go to http://support.lenovo.com. Then follow the instructions on the screen. Using a fingerprint reader - Lenovo ThinkPad W520 | (English) User Guide - Page 124
the fingerprint, on the small circle above the reader. Make sure that the entire top joint of the finger is on the reader. 106 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 125
Logging on to the system After you enroll your fingerprint, log on to the system, as follows: 1. Set a power-on password or a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service - Lenovo ThinkPad W520 | (English) User Guide - Page 126
instructions. To configure the fingerprint reader, you must turn your computer off and then on again. 2. Save all open files, and exit all applications. 3. Turn your computer off and then on again. 4. When the logo screen is displayed, press F1. The ThinkPad Setup opens. 5. Using the cursor keys - Lenovo ThinkPad W520 | (English) User Guide - Page 127
use of the software (payware) or service (pay service) specifically developed for the purpose. For disposing of data on the hard disk drive, Lenovo provides the Secure Data Disposal tool. To download the tool, go to the Lenovo Web site at http://support.lenovo.com. Note: Running the application will - Lenovo ThinkPad W520 | (English) User Guide - Page 128
Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. For more information about how to use your antivirus software, refer to the help system of your - Lenovo ThinkPad W520 | (English) User Guide - Page 129
recovery solutions provided by Lenovo. This chapter contains the Reinstalling preinstalled applications and device drivers" on page 116 • "Solving recovery problems" on page 117 Notes: later (for Windows XP and Windows Vista), 4.3 or later (for Windows 7) • Symantec Norton Ghost version 15 or later - Lenovo ThinkPad W520 | (English) User Guide - Page 130
when turning on the computer. When the Startup Device Menu opens, release the F12 key. 3. Select the desired startup device and press Enter. The restore process begins. 4. Follow the instructions on the screen to complete the operation. Notes: 1. After restoring your computer to the factory default - Lenovo ThinkPad W520 | (English) User Guide - Page 131
on the computer. When the Startup Device Menu opens, release the F12 key. 2. Insert the boot disc into the optical drive. On the Rescue and Recovery menu, click Restore your system. 5. Follow the instructions on the screen. Insert the appropriate Product Recovery disc when prompted. Performing - Lenovo ThinkPad W520 | (English) User Guide - Page 132
Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click the Restore your system from a backup icon. 4. Follow the instructions on the screen to - Lenovo ThinkPad W520 | (English) User Guide - Page 133
settings, click Restore your system and follow the instructions on the screen. For more information about the features of the Rescue and Recovery , you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive. Notes: - Lenovo ThinkPad W520 | (English) User Guide - Page 134
created a rescue medium using a USB hard disk drive, use the following instructions to use the rescue medium: 1. Attach the USB hard disk drive to one of the USB connectors on your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Startup Device Menu opens - Lenovo ThinkPad W520 | (English) User Guide - Page 135
the instructions on the screen. Attention: If you need updated device drivers, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see "Making sure device drivers are current" on page 222. Solving recovery problems If you are unable to access the - Lenovo ThinkPad W520 | (English) User Guide - Page 136
118 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 137
• Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the edges. Never touch exposed Replacing the battery Before you start, print these instructions. This system does not support batteries that are not genuine Lenovo-made or authorized. The system - Lenovo ThinkPad W520 | (English) User Guide - Page 138
or flame to "vent" from the battery pack or coin cell. To replace the battery, follow the procedures below. Replacing the battery installed in the battery space of your computer 1. Turn off the computer, or enter hibernation mode. Then disconnect the ac power adapter and all cables from the computer - Lenovo ThinkPad W520 | (English) User Guide - Page 139
position. 6. Turn the computer over again. Connect the ac power adapter and the cables to the computer. Using the Extended Life Battery For longer battery life an Extended Life Battery is available as an option. You can attach it to the docking connector of your computer as follows. 1. Turn off the - Lenovo ThinkPad W520 | (English) User Guide - Page 140
power adapter and the cables to the computer. To remove the Extended Life Battery, do the following: 1. Turn off the computer, or enter hibernation mode. Then disconnect the ac power adapter and all cables from the computer. 2. Close the computer display, and turn the computer over. 122 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 141
3. Unlock the battery latch. 4. Press the latch as shown in the illustration below and detach the battery. 5. Turn the computer over again. Connect the ac power adapter and the cables to the computer. Chapter 6. Replacing devices 123 - Lenovo ThinkPad W520 | (English) User Guide - Page 142
power adapter and all cables from the computer. Wait for a few minutes, till the inside of the computer cools before you start the following procedures. 2. Close the computer display, and turn the computer over. 3. Remove the battery. For details, refer to the instructions in "Replacing the battery - Lenovo ThinkPad W520 | (English) User Guide - Page 143
For details, refer to the instructions in "Replacing the keyboard" on page 130. 3. Reinstall the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 4. Turn the computer over again. Connect the ac power adapter and cables to the computer; then turn it on. Chapter - Lenovo ThinkPad W520 | (English) User Guide - Page 144
follows: 1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. 2. Close the computer display, and turn the computer over. 3. Remove the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 4. Loosen the screw that secures - Lenovo ThinkPad W520 | (English) User Guide - Page 145
5. Remove the hard disk drive by pulling out the tab. 6. Detach the side rubber rails from the hard disk drive. 7. Attach the side rubber rails to a new hard disk drive. Chapter 6. Replacing devices 127 - Lenovo ThinkPad W520 | (English) User Guide - Page 146
8. Insert the hard disk drive into the slot. 9. Slide the hard disk drive firmly into place. 10. Reinstall the cover of the slot (1), and tighten the screw (2). 11. Reinstall the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 128 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 147
12. Turn the computer over again. Connect the ac power adapter and the cables to the computer. Chapter 6. Replacing devices 129 - Lenovo ThinkPad W520 | (English) User Guide - Page 148
power adapter and all cables from the computer. Wait for a few minutes, till the inside of the computer cools, before you start the following procedures. 2. Close the computer display, and turn the computer over. 3. Remove the battery. For details, refer to the instructions in "Replacing the battery - Lenovo ThinkPad W520 | (English) User Guide - Page 149
5. Remove two screws that secure the keyboard. 6. Turn the computer over and open the display. 7. Push hard in the direction shown by the arrows (1) in the drawing to unlatch the front side of the keyboard. The keyboard will open up slightly (2). Chapter 6. Replacing devices 131 - Lenovo ThinkPad W520 | (English) User Guide - Page 150
8. Carefully lift the keyboard until you can see how it's connected. Hold the keyboard above the computer, and then detach the connector (1). Now the keyboard has been removed (2). Installing the keyboard 1. Attach the connector. 132 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 151
2. Insert the keyboard. Make sure that the rear edges of the keyboard are under the frame as shown by the arrows. 3. Slide the keyboard as shown by the arrows. 4. Close the computer display, and turn the computer over. Reinstall the two screws. Chapter 6. Replacing devices 133 - Lenovo ThinkPad W520 | (English) User Guide - Page 152
5. Put the memory slot cover back in place (1), close the cover (2), and then tighten the two screws (3). 6. Reinstall the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 7. Turn the computer over again. Connect the ac power adapter and cables to the computer; - Lenovo ThinkPad W520 | (English) User Guide - Page 153
. Replacing memory in the slot on the underside of the computer 1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. 2. Close the computer display, and turn it over. 3. Remove the battery. For details, refer to the instructions in "Replacing the battery - Lenovo ThinkPad W520 | (English) User Guide - Page 154
cover (1), and then remove the cover (2). If an SO-DIMM is already in the memory slot, remove it to make room for the new one by pressing out on the latches on both edges of the the SO-DIMM you are installing. Attention: To avoid damaging the SO-DIMM, do not touch its contact edge. 136 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 155
the cables. Replacing memory in the slot under the keyboard 1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. 2. Close the computer display, and turn it over. 3. Remove the battery. For details, refer to the instructions in "Replacing the battery" on - Lenovo ThinkPad W520 | (English) User Guide - Page 156
, refer to the instructions in "Replacing the keyboard" on page 130. 5. If an SO-DIMM is already in the memory slot, remove it in firmly (2). Note: If you install a memory module in only one of the two memory slots, install it in the slot under the keyboard. 8. Pivot the SO-DIMM downward until it - Lenovo ThinkPad W520 | (English) User Guide - Page 157
instructions in "Replacing the battery" on page 119), turn the computer over again, and reconnect the cables. To make sure that the SO-DIMM is installed correctly, do as follows: 1. Turn the computer on. 2. When the logo screen is displayed, press F1. The ThinkPad Setup opens. The "Installed memory - Lenovo ThinkPad W520 | (English) User Guide - Page 158
the computer; then disconnect the ac power adapter and all cables from the computer. 2. Close the computer display, and turn it over. 3. Remove the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 4. Loosen the two screws on the memory slot cover (1), and then - Lenovo ThinkPad W520 | (English) User Guide - Page 159
press it in firmly. Pivot the SO-DIMM downward (2) until it snaps into place. Note: If both slots are empty: be sure to install the memory module in the slot on which "SLOT-0" is printed. Note: Your computer may look slightly different from what this illustration shows. 6. Make sure that the - Lenovo ThinkPad W520 | (English) User Guide - Page 160
the ac power adapter and all cables from the computer. 2. Close the computer display, and turn it over. 3. Remove the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 4. Remove the keyboard. For details, refer to the instructions in "Replacing the keyboard" on - Lenovo ThinkPad W520 | (English) User Guide - Page 161
in the slot and cannot be moved easily. 9. Reinstall the keyboard. For details, refer to the instructions in "Replacing the keyboard" on page 130. 10. Put the battery back in place (for details, refer to the instructions in "Replacing the battery" on page 119), turn the computer over again, and - Lenovo ThinkPad W520 | (English) User Guide - Page 162
computer; then disconnect the ac power adapter and all cables from the computer. 2. Close the computer display, and turn it over. 3. Remove the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 4. Loosen the two screws on the memory slot cover (1); then remove - Lenovo ThinkPad W520 | (English) User Guide - Page 163
place (1), close the cover (2), and tighten the two screws (3). 9. Put the battery back in place (for more details, refer to "Replacing the battery" on page 119), turn the computer over again, and reconnect the cables. Replacing memory in the slot under the keyboard Chapter 6. Replacing devices 145 - Lenovo ThinkPad W520 | (English) User Guide - Page 164
power adapter and all cables from the computer. 2. Close the computer display, and turn it over. 3. Remove the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 4. Remove the keyboard. For details, refer to the instructions in "Replacing the keyboard replace the - Lenovo ThinkPad W520 | (English) User Guide - Page 165
details, refer to the instructions in "Replacing the keyboard" on page 130. 10. Put the battery back in place (for details, refer to the instructions in "Replacing the battery" on page 119), turn the computer over again, and reconnect the cables. Checking the total amount of memory installed in your - Lenovo ThinkPad W520 | (English) User Guide - Page 166
power adapter and all cables from the computer. Wait for a few minutes, till the inside of the computer cools, before you start the following procedures. 2. Close the computer display, and turn the computer over. 3. Remove the battery. For details, refer to the instructions in "Replacing the battery - Lenovo ThinkPad W520 | (English) User Guide - Page 167
5. Remove the screw (1). The card pops up (2). 6. Remove the card. Chapter 6. Replacing devices 149 - Lenovo ThinkPad W520 | (English) User Guide - Page 168
, refer to the instructions in "Replacing the keyboard" on page 130. 10. Reinstall the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 11. Turn the computer over again. Connect the ac power adapter and cables to the computer; then turn it on. 150 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 169
power adapter and all cables from the computer. Wait for a few minutes, till the inside of the computer cools, before you start the following procedures. 2. Close the computer display, and turn the computer over. 3. Remove the battery. For details, refer to the instructions in "Replacing the battery - Lenovo ThinkPad W520 | (English) User Guide - Page 170
, disconnect the cables by picking up the connectors with your fingers and gently unplugging them. 6. Remove the two screws (1). The card pops up (2). 152 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 171
7. Remove the card. 8. Align the contact edge of the new PCI Express Mini Card with the corresponding socket contact of the computer. Chapter 6. Replacing devices 153 - Lenovo ThinkPad W520 | (English) User Guide - Page 172
Note: If the new PCI Express Mini Card has two connectors, as in the next drawing, put the white cable in the cable protection tube. 9. Pivot the card until you can snap it into place by pressing the upper side of the connectors (1), and secure the card with the two screws (2). 154 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 173
. 11. Reinstall the keyboard. For details, refer to the instructions in "Replacing the keyboard" on page 130. 12. Reinstall the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 13. Turn the computer over again. Connect the ac power adapter and cables to the - Lenovo ThinkPad W520 | (English) User Guide - Page 174
, disconnect the cables by picking up the connectors with your fingers and gently unplugging them. 6. Remove the two screws (1). The card pops up (2). 156 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 175
7. Remove the card. 8. Align the contact edge of the new PCI Express Mini Card with the corresponding socket contact of the computer. Chapter 6. Replacing devices 157 - Lenovo ThinkPad W520 | (English) User Guide - Page 176
Note: If the new PCI Express Mini Card has two connectors, as in the next drawing, put the white cable in the cable protection tube. 9. Pivot the card until you can snap it into place by pressing the upper side of the connectors (1), and secure the card with the two screws (2). 158 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 177
TR2". 11. Reinstall the keyboard. For details, refer to the instructions in "Replacing the keyboard" on page 130. 12. Reinstall the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 13. Turn the computer over again. Connect the ac power adapter and cables to the - Lenovo ThinkPad W520 | (English) User Guide - Page 178
power adapter and all cables from the computer. Wait for a few minutes, till the inside of the computer cools, before you start the following procedures. 2. Close the computer display, and turn the computer over. 3. Remove the battery. For details, refer to the instructions in "Replacing the battery - Lenovo ThinkPad W520 | (English) User Guide - Page 179
6. Remove the two screws (1). The card pops up (2). 7. Remove the card. Chapter 6. Replacing devices 161 - Lenovo ThinkPad W520 | (English) User Guide - Page 180
solid state drive. • To install a new mSATA solid state drive, refer to "Installing and replacing the mSATA solid state drive" on page 148. 9. Pivot the card until you can snap screws (2). Note: Depending on the system configuration of your computer, the card may have only one connector. 162 User - Lenovo ThinkPad W520 | (English) User Guide - Page 181
Card. 11. Reinstall the keyboard. For details, refer to the instructions in "Replacing the keyboard" on page 130. 12. Reinstall the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 13. Turn the computer over again. Connect the ac power adapter and cables to the - Lenovo ThinkPad W520 | (English) User Guide - Page 182
do as follows. 1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. 2. Close the computer display, and turn it over. 3. Remove the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 4. Find the SIM card slot inside the - Lenovo ThinkPad W520 | (English) User Guide - Page 183
the SIM card firmly into the slot. Note: Make sure that you insert the SIM card all the way into the slot. 6. Put the battery back in place (for more details, refer to "Replacing the battery" on page 119), turn the computer over again, and reconnect the cables. Chapter 6. Replacing devices 165 - Lenovo ThinkPad W520 | (English) User Guide - Page 184
follows. 1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. 2. Close the computer display, and turn the computer over. 3. Remove the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 4. Loosen the screw that secures - Lenovo ThinkPad W520 | (English) User Guide - Page 185
5. Remove the solid state drive by pulling out the tab. 6. Detach the side spacer rails from the solid state drive. 7. Attach the side spacer rails to a new solid state drive. Chapter 6. Replacing devices 167 - Lenovo ThinkPad W520 | (English) User Guide - Page 186
8. Insert the solid state drive into the slot. 9. Slide the solid state drive firmly into place. 10. Reinstall the cover of the slot (1), and tighten the screw (2). 11. Reinstall the battery. For details, refer to the instructions in "Replacing the battery" on page 119. 168 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 187
12. Turn the computer over again. Connect the ac power adapter and the cables to the computer. Chapter 6. Replacing devices 169 - Lenovo ThinkPad W520 | (English) User Guide - Page 188
you start, print these instructions. To replace the Ultrabay device, do the following. 1. Turn off the computer; then disconnect the ac power adapter and all cables from the device (3). 3. Insert the replaceable device into the bay; then press the device firmly into the connector. 170 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 189
177 Finding ThinkPad options If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs. Options include memory, storage, modems, networking adapters, docking stations and port replicators, batteries, power adapters, printers - Lenovo ThinkPad W520 | (English) User Guide - Page 190
position, slide the bay eject latch (2) to the left, then pull out the Ultrabay device (3). 3. Insert the replaceable device into the bay; then press the device firmly into the connector. Note: If a hard disk password is set sleep (standby) mode, you can do a warm swap as follows: 172 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 191
eject latch (2) to the left, then pull out the Ultrabay device (3). Note: The computer returns from sleep (standby) mode and the pop-up window appears; then the computer automatically goes into sleep (standby) mode again. The bay status indicator (1) turns off. Chapter 7. Enhancing your computer 173 - Lenovo ThinkPad W520 | (English) User Guide - Page 192
into the adapter The ThinkPad Serial Hard Drive Bay Adapter III (hard disk drive adapter), which is available as an option, enables you to upgrade the capacity of your computer by installing a secondary hard disk drive. Note: The ThinkPad Serial Hard Drive Bay Adapter III supports only 2.5 inch - Lenovo ThinkPad W520 | (English) User Guide - Page 193
3. Insert the hard disk drive with the label facing upward as shown: Note: If your hard disk drive has a strap, be sure not to leave it under the drive. 4. Connect the hard disk drive to its connector. Chapter 7. Enhancing your computer 175 - Lenovo ThinkPad W520 | (English) User Guide - Page 194
of another ThinkPad notebook, copy the files to a removable storage device. Inserting the hard disk drive adapter into the bay Notes: • Use the ThinkPad Serial Hard Drive Bay Adapter III designed specifically for use with your computer. • The ThinkPad Serial Hard Drive Bay Adapter III supports only - Lenovo ThinkPad W520 | (English) User Guide - Page 195
Series 3 (170 W)" on page 185 • "Detaching a ThinkPad Port Replicator Series 3, ThinkPad Mini Dock Series 3, ThinkPad Mini Dock Plus Series 3, or ThinkPad Mini Dock Plus Series 3 (170 W)" on page 188 • "Security feature" on page 190 • "Using the system lock key" on page 192 Chapter 7. Enhancing your - Lenovo ThinkPad W520 | (English) User Guide - Page 196
ThinkPad Port Replicator Series 3 1 The power switch turns the computer on and off. 2 The eject button releases the computer from the ThinkPad Port Replicator Series 3 when pressed. 3 The sliding adjuster is a guide used to align the docking connector on your computer as you attach the ThinkPad Port - Lenovo ThinkPad W520 | (English) User Guide - Page 197
button releases the computer from the ThinkPad Mini Dock Series 3 when pressed. 5 The sliding adjuster is a guide used to align the docking connector on your computer as you attach the ThinkPad Mini Dock Series 3. 6 The docking connector is where you attach your computer. 7 The system lock key is - Lenovo ThinkPad W520 | (English) User Guide - Page 198
is a guide used to align the docking connector on your computer as you attach the ThinkPad Mini Dock Plus Series 3 or the ThinkPad Mini Dock Plus Series 3 (170 W). 6 The docking connector is where you attach your computer. 7 The system lock key is for locking the eject button. 8 The microphone jack - Lenovo ThinkPad W520 | (English) User Guide - Page 199
Rear view ThinkPad Port Replicator Series 3 1 The power jack is for connecting the ac power adapter. 2 The Ethernet connector is for connecting the ThinkPad Port Replicator Series 3 to an Ethernet LAN. The indicator on the connector is the same as that on the computer. Notes: • You cannot use the - Lenovo ThinkPad W520 | (English) User Guide - Page 200
ThinkPad Mini Dock Series 3 1 The power jack is for connecting the ac power adapter. 2 The DisplayPort is for connecting a display device. 3 The digital visual interface connector is for connecting a monitor that supports Single-Link DVI. Note: The DVI connector provides a digital interface only. - Lenovo ThinkPad W520 | (English) User Guide - Page 201
Ethernet connector on the ThinkPad Mini Dock Plus Series 3 or the ThinkPad Mini Dock Plus Series 3 (170 W), not the one on the computer. 6 The Universal Serial Bus connectors are for connecting USB 1.1 and USB 2.0 devices. 7 The power jack is for connecting the ac power adapter. Note: For ThinkPad - Lenovo ThinkPad W520 | (English) User Guide - Page 202
Mini Dock Plus Series 3 (170 W), not the one on the computer. 10 When you attach a mechanical lock to the security keyhole, the eject button is locked so that the computer cannot be removed from the ThinkPad Mini Dock Plus Series 3 or the ThinkPad Mini Dock Plus Series 3 (170 W). 184 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 203
to a ThinkPad Mini Dock Series 3, a ThinkPad Mini Dock Plus Series 3, or a ThinkPad Mini Dock Plus Series 3 (170 W), make sure that the system lock key is in place and in the unlocked (horizontal) position. • For ThinkPad Mini Dock Plus Series 3 (170 W), use the 170 W ac power adapter shipped with - Lenovo ThinkPad W520 | (English) User Guide - Page 204
Series 3, the ThinkPad Mini Dock Plus Series 3, or the ThinkPad Mini Dock Plus Series 3 (170 W), your computer is not properly connected to the dock. Check the ac power adapter of the dock, or disconnect and re-attach the ac power adapter. Then attach your computer to the dock. Notes: 186 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 205
but do not connect the ac power adapter of that attachment to the power jack, your computer goes into battery mode. • If your computer and the ThinkPad Port Replicator Series 3, the ThinkPad Mini Dock Series 3, the ThinkPad Mini Dock Plus Series 3, or the ThinkPad Mini Dock Plus Series 3 (170 W) are - Lenovo ThinkPad W520 | (English) User Guide - Page 206
connection to an Ethernet port has been ended. • The devices connected to an eSATA port are not in use (ThinkPad Mini Dock Plus Series 3 and ThinkPad Mini Dock Plus Series 3 (170 W)). 2. Make sure that the system lock key of the ThinkPad Mini Dock Series 3, the ThinkPad Mini Dock Plus Series 3, or - Lenovo ThinkPad W520 | (English) User Guide - Page 207
are connected to the USB connector. Also make sure that any Ethernet connection is stopped. • Make sure that the battery pack is fully charged. 1. Make sure that all ejectable devices connected to the ThinkPad Port Replicator Series 3 are stopped. 2. Press the eject button (1) until the computer - Lenovo ThinkPad W520 | (English) User Guide - Page 208
from the ThinkPad Port Replicator Series 3. If you use the ThinkPad Mini Dock Series 3, the ThinkPad Mini Dock Plus Series 3, or the ThinkPad Mini Dock Plus Series 3 (170 W), and attach a mechanical lock, the eject button is not locked. To lock the eject button, use the system lock key. Lenovo does - Lenovo ThinkPad W520 | (English) User Guide - Page 209
Attach a mechanical lock to the ThinkPad Mini Dock Series 3 as follows: Attach a mechanical lock to the ThinkPad Port Replicator Series 3 as follows: Chapter 7. Enhancing your computer 191 - Lenovo ThinkPad W520 | (English) User Guide - Page 210
Using the system lock key The system lock key has two positions, unlocked and locked. When the key is in the locked position, the eject button of the ThinkPad Mini Dock Series 3, the ThinkPad Mini Dock Plus Series 3, or the ThinkPad Mini Dock Plus Series 3 (170 W) is locked, and you cannot remove - Lenovo ThinkPad W520 | (English) User Guide - Page 211
new device drivers, update your UEFI BIOS, or recover preinstalled software. This information will help you handle your computer with proper care and keep it in top working shape. • "Installing a new operating system" on page 193 • "Installing device drivers" on page 199 • "ThinkPad Setup" on - Lenovo ThinkPad W520 | (English) User Guide - Page 212
, and follow the instructions on the screen. 7. Restore C:\SWTOOLS from the backup copy you made before starting the installation. 8. Install the Intel Chipset Support for Windows 2000/XP/Vista/7. To do this, run infinst_autol.exe in C:\SWTOOLS\DRIVERS\INTELINF. 9. Install device drivers. They are - Lenovo ThinkPad W520 | (English) User Guide - Page 213
, you cannot get access to the hard disk drive. Installing Windows Vista Before you start, print these instructions. Note: Your computer supports Windows Vista with the Service Pack 2. Before you install Windows Vista Service Pack 2, make sure you install the Windows Vista Service Pack 1 first. To - Lenovo ThinkPad W520 | (English) User Guide - Page 214
processor, you cannot get access to the hard disk drive. Installing Windows XP Before you start, print these instructions. Note: Your computer supports Windows XP with Service Pack 3. Before you install the Windows XP Service Pack 3, make sure you install the Windows XP Service Pack 2 first. You - Lenovo ThinkPad W520 | (English) User Guide - Page 215
Intel Chipset Support for Windows 2000/XP/Vista/7.. To do this, run infinst_autol.exe in C:\SWTOOLS\DRIVERS\INTELINF. 20. Apply the PCMCIA Power Policy Registry Patch. To do this, go to C:\SWTOOLS\OSFIXES\PCMCIAPW\, double-click install.bat. Then follow the instructions that appear on the screen. 21 - Lenovo ThinkPad W520 | (English) User Guide - Page 216
the Windows XP Service Pack 3 using the Windows XP Service Pack 3 Installation CD or download it from either Microsoft Download Center or Microsoft Windows update Web site. 11. Visit the Lenovo Web site at: http://www.lenovo.com/ThinkPadDrivers 12. Download Intel Rapid Storage Technology Driver from - Lenovo ThinkPad W520 | (English) User Guide - Page 217
disk. 3. Double-click Setup.exe in C:\DRIVERS\WIN\USB3.0\. 4. Click Next. If the device driver is already installed, click Cancel. Follow the instructions on the screen until the installation is finished. For Windows XP 1. Access Lenovo Web site http://www.lenovo.com/ThinkPadDrivers. When you get to - Lenovo ThinkPad W520 | (English) User Guide - Page 218
. 4. Click the Monitor tab. 5. Click Properties. (For Windows Vista, also click Continue.) 6. Click the Driver tab. 7. Click Update Driver. 8. Select Browse my computer for driver software, and then click Let me pick from a list of device drivers on my computer. 9. Click Have Disk. 10. Specify path - Lenovo ThinkPad W520 | (English) User Guide - Page 219
15. Specify "C:\SWTOOLS\DRIVERS\MONITOR" as location directory and select TPLCD.INF. 16. Click OK. 17. System will show ThinkPad Display. Click Next. System will copy ThinkPad logo screen is displayed, press the F1 key. The ThinkPad Setup opens. If you have set a supervisor password, the ThinkPad - Lenovo ThinkPad W520 | (English) User Guide - Page 220
configuration incorrectly might cause unexpected results. • In each submenu, press the Enter key to show selectable options and select a desired option by using cursor key, or type desired values from the keyboard directly. The following submenu is displayed: • Network: Set the LAN related functions - Lenovo ThinkPad W520 | (English) User Guide - Page 221
. • UEFI BIOS Update Option: Specify the settings for Flash UEFI BIOS update. • Memory Protection: Specify the settings for the Data Execution Prevention feature. • Virtualization: Enable or disable the settings for Intel Virtualization Technology and Intel VT-d Feature. • I/O Port Access: Enable or - Lenovo ThinkPad W520 | (English) User Guide - Page 222
corporate networks to get remote access to your computer. Refer to "Network Boot submenu" on page 205. 2. Select the device you want to start first. Use these keys to set the order that the UEFI BIOS will use when starting an operating system: • + or - key moves the device up or down. 204 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 223
also displayed in the Startup menu of the ThinkPad Setup: • UEFI/Legacy Boot: Select system boot capability. • UEFI/Legacy Boot Priority: or disable the diagnostics boot mode. • Option Key Display: Choose whether to show the option key message when the system is booted. • Boot device List F12 Option - Lenovo ThinkPad W520 | (English) User Guide - Page 224
AC only • AC and Battery Ethernet LAN Option ROM • Disabled • Enabled Comments Enable the system to Power on when the Ethernet controller receives a magic packet. If you select "AC Only", Wake On LAN is enabled only when ac power adapter is attached. If you select "AC and Battery", Wake On LAN is - Lenovo ThinkPad W520 | (English) User Guide - Page 225
• Enabled Comments Enable or disable boot support for USB diskette, USB memory key, and USB optical drive. If you select "Enabled", the external USB devices can be charged via USB ports even when the system is in low power mode (standby, hibernate, or power-off). If you select "Enabled", the - Lenovo ThinkPad W520 | (English) User Guide - Page 226
. If you select "Automatic", NumLock is enabled when full size keyboard is attached. If you select "On", NumLock is always enabled. If you select "Off", NumLock is always disabled. Note: Power-On NumLock will be displayed if you select "Synchronized" at the ThinkPad NumLock. 208 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 227
System BIOS automatically switches Graphics device setting to NVIDIA Optimus mode if the OS supports the feature, and to Discrete Graphics if the OS does not support it. • Disabled • Enabled Select the mode of Intel SpeedStep technology at runtime. Mode for AC • Maximum Performance • Battery - Lenovo ThinkPad W520 | (English) User Guide - Page 228
, a beep sounds when the computer enters a power management mode, when it resumes operational mode, and when the ac power adapter is connected or disconnected. Enable or disable the low battery alarm. Enable this option to have a beep sound when the system is waiting for a power-on, hard disk, or - Lenovo ThinkPad W520 | (English) User Guide - Page 229
be sounded when the entered password matches or does not match the configured password. Enable or disable keyboard beep when unmanageable key combinations are pressed. Select SATA controller operation mode. If your system supports RAID, select "RAID." If you select "Compatibility mode", serial SATA - Lenovo ThinkPad W520 | (English) User Guide - Page 230
Reset Fingerprint Data • Enter 212 User Guide Comments If you select "0", use 60 seconds Enable or disable fingerprint authentication before the operating system is loaded. If External ➙ Internal is selected Power-on security, LEDs, etc.) As a result, any power-on security features previously - Lenovo ThinkPad W520 | (English) User Guide - Page 231
• Enter Intel TXT Feature UEFI BIOS Update Option Flash BIOS Updating by End-Users • BIOS text string • ESCD Reporting: Extended system configuration data • CMOS Reporting: CMOS data • NVRAM Reporting: Security data stored in the Asset ID • SMBIOS Reporting: SMBIOS data Clear the encryption key - Lenovo ThinkPad W520 | (English) User Guide - Page 232
Menu item Submenu item Memory Protection Execution Prevention Selection • Disabled • Enabled Virtualization Intel Virtualization Technology • Disabled • Enabled I/O Port Access 214 User Guide Intel VT-d Feature Ethernet LAN Wireless LAN WiMAX Wireless WAN Bluetooth Modem USB Port IEEE 1394 - Lenovo ThinkPad W520 | (English) User Guide - Page 233
can use the eSATA Port. If you select "Enabled", you can use the Memory Card slot (SD Microphone (Internal, External, or Line-In). If you select "Enabled", you can use the fingerprint reader. Enable or disable the UEFI BIOS interface to activate Intel AT module that is an optional Anti-Theft service - Lenovo ThinkPad W520 | (English) User Guide - Page 234
your computer. UEFI BIOS translates the instructions from other software layers. Your computer system board has a module called electrically erasable programmable read-only memory (EEPROM, also referred to as flash memory). You can update UEFI BIOS and the Configuration/ThinkPad Setup program by - Lenovo ThinkPad W520 | (English) User Guide - Page 235
To update your UEFI BIOS, go to this Web site at http://www.lenovo.com/ThinkPadDrivers, and follow the instructions on the screen. Using system management the devices on the system board. This specification documents the standards for getting access to this BIOS information. Preboot eXecution - Lenovo ThinkPad W520 | (English) User Guide - Page 236
enable the network administrator to control your computer remotely, you must configure the network interface by setting the system-management features in the ThinkPad Setup program. You can configure the following: • Wake on LAN • Network Boot sequence • Flash update If an administrator's password - Lenovo ThinkPad W520 | (English) User Guide - Page 237
administrator's computer. To enable or disable the Flash update from the network setting, do the following: 1. On the ThinkPad Setup menu, select Security. The Security submenu appears. 2. Select UEFI BIOS Update Option. The UEFI BIOS Update Option submenu appears. 3. For Flash Over LAN, select - Lenovo ThinkPad W520 | (English) User Guide - Page 238
220 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 239
111. 8. Update device drivers and UEFI BIOS when needed. 9. Profile your machine at http://support.lenovo.com to keep up to date with current drivers and revisions. 10. Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes - Lenovo ThinkPad W520 | (English) User Guide - Page 240
on the screen and install the necessary software. Getting the latest drivers using System Update The System Update program helps you keep the software on your system up-to-date. Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages can - Lenovo ThinkPad W520 | (English) User Guide - Page 241
Do not turn your computer over while the ac power adapter is plugged in. This could break the adapter plug. Carry your computer properly • Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect cords and cables. • When picking up your open computer, hold - Lenovo ThinkPad W520 | (English) User Guide - Page 242
Memory module - Mini-PCI Card - ExpressCard - CompactFlash - Smart card - Memory , Lenovo will not reset it, and you might have to replace your system board, Lenovo to notify you about possible technical information and upgrades. Be sure not to modify your computer • Only an authorized ThinkPad Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 243
electrical shock, do not connect the telephone cable to the Ethernet connector. Cleaning the cover of your computer Occasionally clean your keys, you can use a camera blower with a brush or cool air from a hair dryer. Note: Avoid spraying cleaner directly onto the display or the keyboard problems 225 - Lenovo ThinkPad W520 | (English) User Guide - Page 244
226 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 245
with the program, you can download it from http://www.lenovo.com/diagnose. The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and - Lenovo ThinkPad W520 | (English) User Guide - Page 246
Toolbox help system. Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative. Using the Lenovo Support Web site - Lenovo ThinkPad W520 | (English) User Guide - Page 247
. Enter ThinkPad Setup to check Security settings, Press F10 and then press Enter to restart the system. If you still have a problem, have the computer serviced. • Message: 0187: EAIA data access error Solution: The access to EEPROM is failed. Have the computer serviced. Chapter 10. Troubleshooting - Lenovo ThinkPad W520 | (English) User Guide - Page 248
The system board should be replace, and the UUID needs to be reinstalled. Have the computer serviced. • Message: 0190: Critical low-battery error Solution: The computer turned off, because the battery is low. Connect the ac power adapter to the computer and charge the battery, or replace the battery - Lenovo ThinkPad W520 | (English) User Guide - Page 249
Have the computer serviced. Errors without messages • Problem: My screen keeps blanking when I do not want it to. Solution: You can disable any system timers, such as the LCD turn-off timer or the blank timer 1. Start Power Manager. 2. Click the Power plan tab (in Windows XP, Power scheme), and then - Lenovo ThinkPad W520 | (English) User Guide - Page 250
are installed correctly. If they are, and you still hear the beeps, have the computer serviced. The video function has a problem. Have the computer serviced. The Security Chip has a problem. Have the computer serviced. The system board has a problem. Have the computer serviced. 232 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 251
229. 3. Verify that the latest system BIOS (UEFI BIOS) for your model has been installed. 4. Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed. For details, refer to the instructions in "Replacing memory" on page 135. 5. Run diagnostic - Lenovo ThinkPad W520 | (English) User Guide - Page 252
close the window. 15. Click the Dialing Rules tab. 16. Click the Edit button. 17. Type the required information in each text box, and then click either Tone or Pulse. 18. Click OK to close the window. 19. Click OK to close the window. For Windows XP: 1. Click Start. 2. Click Control Panel ➙ Printers - Lenovo ThinkPad W520 | (English) User Guide - Page 253
or the connection speed is slow. To avoid this problem, disable the function when you call the same telephone number from a different place. Disable the function as follows: For Windows 7 and Windows Vista: 1. Click Start. 2. Click Control Panel ➙ Hardware and Sound. 3. Click Phone and Modem Options - Lenovo ThinkPad W520 | (English) User Guide - Page 254
adapter name under Network adapters, you might not use the correct driver or the driver is not enabled. To update the driver, right-click the highlighted adapter. 5. Click Update Driver Software, and then follow the instructions on the screen. For Windows XP: 1. Click Start, and then click Control - Lenovo ThinkPad W520 | (English) User Guide - Page 255
WAN card is plugged in - Power off and remove the WAN card. Solution: The WAN card is not supported on this computer. Remove it. Note: Depending on your computer, some models do not have a wireless WAN. Bluetooth problems For Windows 7 and Windows Vista • Problem: Sound does not come from the - Lenovo ThinkPad W520 | (English) User Guide - Page 256
with the extension .contact. For Windows XP Notes: If you are using the Microsoft standard Bluetooth features and you want to access information about how to use the Bluetooth function, do the following: 1. Press Fn+F5 to turn on Bluetooth. 2. Click Start ➙ Control Panel. 3. Click Printers and Other - Lenovo ThinkPad W520 | (English) User Guide - Page 257
click OK. 6. Click Finish to close the Bluetooth Service Selection window. • Problem: ThinkPad Bluetooth with Enhanced Data Rate Software does not function. Solution: Do the following: 1. Turn on Bluetooth by pressing Fn+F5. 2. Click Start ➙ Control Panel. 3. Click the Performance and Maintenance - Lenovo ThinkPad W520 | (English) User Guide - Page 258
replace the Bluetooth driver. For more information, see "Using Bluetooth" on page 51. • Problem: While looking at the Classic View of the Control Panel, you see two Bluetooth icons in the Control Setting, press Fn+F8. Keyboard problems • Problem: All or some keys on the keyboard do not work. Solution - Lenovo ThinkPad W520 | (English) User Guide - Page 259
. Note: If you use the Fn+F7 key combination to apply a presentation scheme, press Fn+F7 at least three times in three seconds, and the image is displayed on the computer screen. - If you are using the ac power adapter, or using the battery and the battery status indicator is on (is green), press - Lenovo ThinkPad W520 | (English) User Guide - Page 260
click the Troubleshoot button. For Windows XP: 1. Right-click on the desktop, and click Properties to open the Display Properties window. 2. Click the Settings tab. 3. Check whether the screen resolution and color quality are correctly set. 4. Click Advanced. 5. Click the Adapter tab. 242 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 261
. If not, click the Troubleshoot button. • Problem: Incorrect characters appear on the screen. Solution: Did you install the operating system or application program correctly? If they are installed and configured correctly, have the computer serviced. • Problem: The screen stays on even after you - Lenovo ThinkPad W520 | (English) User Guide - Page 262
the adapter information window. Note: The device driver name depends on the video chip that has been installed on your computer. 6. Click OK. If the information is incorrect, reinstall the device driver. See below for more information. - Check the monitor type and, if necessary, update the driver by - Lenovo ThinkPad W520 | (English) User Guide - Page 263
Show compatible hardware check box. 14. Select Manufacturer and Model for your monitor. 15. After updating the driver, click Close. 16. Set Resolution and Colors in the Display Settings window. 17. Click OK. For Windows XP: 1. Connect the external monitor to the monitor connector, and then connect - Lenovo ThinkPad W520 | (English) User Guide - Page 264
Next. 15. Clear the Show compatible hardware check box. 16. Select Manufacturers and Models for your monitor. 17. After updating the driver, click OK to close the Properties window. 18. Set Colors and Screen area in the Display Properties window. 19. Click OK. • Problem: The screen is unreadable - Lenovo ThinkPad W520 | (English) User Guide - Page 265
Problem: Wrong characters appear on the screen. Solution: Did you follow the correct procedure in installing the operating system or application program? If you did, have the external monitor serviced. • Problem -2 icon (for the external monitor). Chapter 10. Troubleshooting computer problems 247 - Lenovo ThinkPad W520 | (English) User Guide - Page 266
. If it does support the display mode you have set, go to the setup menu for the monitor itself and adjust the settings there. Usually the external monitor has buttons for access to the setup menu. For details, see the reference manual for the monitor. Audio problems • Problem: Wave or MIDI sound - Lenovo ThinkPad W520 | (English) User Guide - Page 267
the Microphone volume control, and then click Advanced. 8. Select the Microphone boost check box. 9. Click Close. Note: For details about controlling volume, refer to your Windows online help. • Problem: A volume or balance slider cannot be moved. Chapter 10. Troubleshooting computer problems 249 - Lenovo ThinkPad W520 | (English) User Guide - Page 268
sliders do not all fit in the Volume Control window in Windows XP. Solution: Press Ctrl+S keys while the volume control is in focus, and toggle to a smaller size. • Problem: The balance slider cannot completely mute one channel. Solution: The control is designed to compensate for minor differences - Lenovo ThinkPad W520 | (English) User Guide - Page 269
: 1. Click Start ➙ Control Panel ➙ All Control Panel Items. 2. Click the SmartAudio icon. The SmartAudio window opens. 3. Look at the Battery and power This section tells what to do if you have a battery and power problem. This section includes five topics: Battery, ac power adapter, Power, Power - Lenovo ThinkPad W520 | (English) User Guide - Page 270
indicator does not light up, have the ac power adapter and your computer serviced. Note: If your computer is a Windows 7 model, to display the power adapter (power plug) icon, click Show hidden icons in the task bar. Power problems Print these instructions now and keep it with your computer for - Lenovo ThinkPad W520 | (English) User Guide - Page 271
off the computer. Solution: Turn off the computer by pressing and holding the power button for 4 seconds or more. If the system is still not reset, remove the ac power adapter and the battery. Startup problems Print these instructions now and keep them with your computer for reference later. If you - Lenovo ThinkPad W520 | (English) User Guide - Page 272
, have the computer serviced. • Problem: The "critical low-battery error" message appears, and the computer immediately turns off. Solution: The battery power is getting low. Connect the ac power adapter to the computer and plug it into an electrical outlet, or replace the battery with a charged one - Lenovo ThinkPad W520 | (English) User Guide - Page 273
Start ➙ Control panel. 2. Click Performance and Maintenance. 3. Click Power Options. 4. Click the Hibernate tab. 5. Click the Enable hibernation check box. 6. Click OK. If you want to be able to enter hibernation mode by pressing Fn+F12, you need to install ThinkPad PM driver. • Problem: The battery - Lenovo ThinkPad W520 | (English) User Guide - Page 274
Windows for faster access to the data. Optical drive problems • Problem drivers are correctly installed. • Problem Problem: open. • Problem: An optical medium Problem: When you try to write to a DVD-RAM disc that has been loaded into a DVD-RAM Windows XP. Solution: Before you write to a DVD-RAM disc, - Lenovo ThinkPad W520 | (English) User Guide - Page 275
does not run correctly, contact your place of purchase or a service representative for help. Ports and connectors This section includes the most common ports and connectors problems: Universal Serial Bus, and docking station or port replication. Chapter 10. Troubleshooting computer problems 257 - Lenovo ThinkPad W520 | (English) User Guide - Page 276
replicator problem • Problem: The computer does not start when you try to turn it on, and does not respond when you try to resume operation. Solution: Make sure that: - The ac power adapter is connected to the docking station or the port replicator. - The docking indicator of the ThinkPad Mini Dock - Lenovo ThinkPad W520 | (English) User Guide - Page 277
computer" on page 29. Download system updates Downloading updated software might resolve problems you experience with your computer. To download updated software, go to this Web site at http://www.lenovo.com/ThinkPadDrivers, and follow the instructions on the screen. Record information Before you - Lenovo ThinkPad W520 | (English) User Guide - Page 278
on the Lenovo Support Web site at: http://support.lenovo.com This Web site is updated with the latest support information such as the following: • Drivers and software • Diagnostic solutions • Product and service warranty • Product and parts details • User guides and manuals • Knowledge base - Lenovo ThinkPad W520 | (English) User Guide - Page 279
and Warranty Guide comes with your computer. If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Please ensure that you have downloaded the most current drivers and system updates, run diagnostics - Lenovo ThinkPad W520 | (English) User Guide - Page 280
262 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 281
be interoperable with any Bluetooth product that is compliant to Bluetooth Specification 2.1+EDR as defined by the Bluetooth SIG. Following profiles are supported by Bluetooth device: • Generic Access • Service Discovery • Serial Port • Dial-up Networking • FAX • LAN Access using PPP • Personal Area - Lenovo ThinkPad W520 | (English) User Guide - Page 282
safety standards and recommendations, Lenovo believes they are safe for of scientists who continually review and interpret the extensive cards on board of airplanes, in hospitals or near petrol stations, blasting areas antennas ThinkPad models feature an integrated diversity antenna system built - Lenovo ThinkPad W520 | (English) User Guide - Page 283
EAR) and has an Export Classification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoed countries in the EAR E1 country list. Electronic emission notices The following information refers to ThinkPad 4239, 4240, 4241, 4242, 4243, 4244, 4246, 4249, 4260, 4270, 4276 - Lenovo ThinkPad W520 | (English) User Guide - Page 284
and used in accordance with the instructions, may cause harmful interference to radio • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 285
Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A - Lenovo ThinkPad W520 | (English) User Guide - Page 286
Lenovo product service information for Taiwan 268 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 287
thrown away, but rather put in the established collective systems for reclaiming these end of life products. Users of .lenovo.com/recycling Battery recycling information for Japan Collecting and recycling a disused Lenovo , Lenovo Japan provides, through its PC Collecting and Recycling Services, for - Lenovo ThinkPad W520 | (English) User Guide - Page 288
battery is installed on the system board of your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source. If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo - Lenovo ThinkPad W520 | (English) User Guide - Page 289
and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for United States and Canada Appendix B. WEEE and recycling statements 271 - Lenovo ThinkPad W520 | (English) User Guide - Page 290
272 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 291
may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or - Lenovo ThinkPad W520 | (English) User Guide - Page 292
of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery ThinkLight ThinkPad ThinkVantage from Research In Motion Limited. Other company, product, and service names may be trademarks or service marks of others. 274 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 293
Appendix D. Restriction of Hazardous Substances Directive (RoHS) China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment ( - Lenovo ThinkPad W520 | (English) User Guide - Page 294
India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. 276 User Guide - Lenovo ThinkPad W520 | (English) User Guide - Page 295
- Lenovo ThinkPad W520 | (English) User Guide - Page 296
Part Number: (1P) P/N: - Lenovo ThinkPad W520 | (English) User Guide - Page 297
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User Guide
ThinkPad T520, T520i, and W520