Lenovo ThinkPad W700 (English) Service and Troubleshooting Guide
Lenovo ThinkPad W700 Manual
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- Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 1
ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 2
- Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 3
ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 4
to them, go to http://www.lenovo.com/think/support, click Troubleshooting, and then click User's guides and manuals. First Edition (October 2008) © Copyright Lenovo 2008. All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively at private expense - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 5
on using the dual screen model . . . 7 Chapter 3. Solving computer problems . . 9 Frequently asked questions 9 Entering the BIOS Setup Utility . . . . . 10 Diagnosing problems 11 HDD diagnostic program 11 Diagnosing problems using PC-Doctor from the service partition 12 Troubleshooting 12 Error - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 6
EU WEEE Statements 73 Notice for users in the U.S.A 74 ENERGY STAR model information . . . . 74 Notice for Regulatory information . . . . 76 Trademarks 77 Index 79 iv ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 7
computer to fail. Protect yourself from the heat that your computer generates. When your computer is turned on or the battery is connected to an electrical outlet and your computer, it generates heat. Extended contact with your computer from getting wet. To avoid spills and the danger of - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 8
heavy objects on your computer, display, or external devices. Carry your computer carefully. v Use a quality carrying case that provides adequate cushioning and protection. v Do not pack your computer in a tightly packed suitcase or bag. vi ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 9
your ThinkPad computer, basic troubleshooting information, some recovery procedures, help and service information, and warranty information for your computer. The troubleshooting information in this Guide applies only to problems that might prevent you from accessing the comprehensive online manual - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 10
staying productive. You can also use the ThinkVantage button to interrupt the startup sequence of your computer and start the Rescue and Recovery® workspace, which runs independently of the Windows® operating system and is hidden from it. 2 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 11
of your ThinkPad computer Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer. For the most important instructions for using - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 12
or DVD click into the center pivot of an optical drive before closing the tray. v When installing the HDD, SSD, or optical drive, follow the instructions shipped with your hardware, and apply pressure only where needed on the device. 4 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 13
an authorized ThinkPad repair technician should disassemble and repair your computer. v Do not modify or tape the latches to keep the display open or closed. Take care in setting passwords v Remember your passwords. If you forget a supervisor or hard disk password, Lenovo authorized service provider - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 14
drier. Note: Avoid spraying cleaner directly on the display or the keyboard. Cleaning your computer display 1. Gently wipe the display with a dry, soft lint-free cloth. If you the computer. 6. Be sure to dry the display before closing it. 6 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 15
Tips on using the dual screen model v Do not open the main display beyond 150 degrees to the keyboard. To do so might damage the computer hinge. v The second screen is designed to be opened at an angle of 0 to 30 degrees to the main display. Do not open it to an angle of more - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 16
8 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 17
of Access Help: v Preventing problems v Troubleshooting What are the main hardware features of my new ThinkPad computer? See "About your computer" in Access Help. Where can I find the detailed specifications for my ThinkPad computer? See http://www.lenovo.com/think/support. I need to upgrade - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 18
to load the default settings. You can also select an option in the Restart submenu to load the default settings or discard the changes. 10 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 19
about the problem, choose any of the following: - Lenovo Troubleshooting Center - Update System Drivers - problem by running the HDD diagnostic program in the BIOS Setup Utility. To run the diagnostic program, do as follows: 1. Turn off the computer, and then turn it on again. 2. When the ThinkPad - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 20
more information about PC-Doctor, see the Help for the program. Troubleshooting If you do not find your problem here, see Access Help. The following section only describes problems that might prevent you from accessing this help system. 12 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 21
battery error The computer turned off because the battery is low. Connect the AC adapter to the computer and charge the battery, or replace the battery found. Remove one problem, have the computer serviced. of them. Press to continue. 01C9: More than one Your ThinkPad computer has a built-in - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 22
to reconfigure the settings. If you still see the same error code, have the computer serviced. 0271: Date and time Neither the date nor the time is set in the computer. Set the error date and time, using the BIOS Setup Utility. 14 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 23
F10. If you still see the same error code, have the computer serviced. 1802: Unauthorized network card is plugged in - Power off and remove the miniPCI network card. The Mini-PCI network card is not supported on this computer. Remove it. 1803: Unauthorized daughter card is plugged in - Power off - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 24
-on password or a supervisor password is set. Type the password and press Enter to use the computer. If the power-on password is not accepted, a supervisor password might have been set. Type F10 and then Enter to restart the system. 16 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 25
. The video function has a problem. Have the computer serviced. The Security Chip has a problem. Have the computer serviced. The system board has a problem. Have the computer serviced. If one of the following error code messages is displayed on the screen, have the computer serviced: 0175: Bad CRC1 - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 26
-on password. If the brightness level of the screen is low, increase it by pressing the Fn+Home. b. Type the correct password and press Enter. 3. If these items are set properly, and the screen remains blank, have the computer serviced. 18 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 27
the system to the factory state, see Chapter 4, "Recovery options," on page 35. 3. If the problem persists, have the computer serviced. Problem: The screen goes blank while the computer is on. Solution: Your screen saver or power management may be enabled. Do either of the following: v Move the - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 28
cannot reset your password. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service. 20 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 29
the external keyboard or numeric keypad is correctly connected to the computer. Pointing device problems Problem: The scrolling or magnifying glass function does not work. Solution: Check the mouse driver in the Device Manager window, and make sure that the ThinkPad TrackPoint driver is installed - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 30
up the image on the computer screen. Note: If you use the Fn+F7 key combination to apply a presentation scheme, press Fn+F7 at least three times in three seconds. 3. If the problem persists, do the Solution in the following Problem. 22 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 31
and holding the power switch for 4 seconds or more. Unsaved data may be lost. b. If the computer still does not respond, remove and reinstall the AC adapter and the battery. Problem: The computer enters sleep (standby) mode unexpectedly. Solution: 1. Make sure that the settings in Power Manager are - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 32
on (is green), press Fn+Home to make the screen brighter. v If the sleep (standby) status indicator is on (is green), press Fn to resume from the sleep (standby) mode. 2. If the problem persists, do the Solution in the following Problem. 24 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 33
Problem: The screen is unreadable or distorted. Solution: Make sure that: v The screen resolution and color quality are correctly set. v The display device driver is installed correctly. v The monitor is working properly. If not, click the Troubleshoot button. Chapter 3. Solving computer problems 25 - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 34
using 32-bit color mode, change the color depth to 16-bit mode. v If you are using an external display device with a desktop size of 1600 × 1200 or larger (4:3), or 1680 × 1050 (16:10) or larger, reduce the refresh rate or color depth. 26 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 35
For connecting the AC adapter, see the Setup Instructions manual included in the shipping contents of your computer. 2. If the above step is correct, turn off the computer, then disconnect the AC adapter and uninstall the main battery. 3. Reinstall the battery and reconnect the AC adapter, then turn - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 36
Problem: You cannot hot-swap the HDD or SSD in the Ultrabay. Solution: You can hot-swap an HDD or SSD in the Ultrabay only if no hard disk password has been set. Make sure that the password for the HDD or SSD in the Ultrabay is disabled. 28 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 37
Turn off the computer. 2. Uninstall the HDD or SSD. 3. With the HDD or SSD uninstalled, turn on the computer. When the ThinkPad logo comes up, the computer. 8. Reinstall the HDD or SSD. 9. Turn on the computer and enter the BIOS Setup Utility to change or remove the hard disk password. Problem: On - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 38
® Windows operating system will not start. Solution: Use the Rescue and Recovery workspace or recovery discs to help solve or identify your problem. For details about Rescue and Recovery, see Chapter 4, "Recovery options," on page 35. 30 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 39
included in the ″Boot priority order″ list, do as follows: 1. Turn off the computer, and then turn it on again. 2. When the ThinkPad logo comes up, immediately press F1 to enter the BIOS Setup Utility. 3. Select change, press F10. Select Yes and press Enter. Chapter 3. Solving computer problems 31 - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 40
problems Problem: The RAID 0 volume is reported as ″Failed.″ Solution: One hard disk in the RAID 0 array may be missing or may have been damaged. If you have removed the disk, reinstall it, and then turn on the computer ″ in Access Help. 32 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 41
hard disk drive, and then turn on the computer. 2. During the startup, the state of the RAID volume is shown as ″Degraded,″ and a prompt to rebuild the volume is displayed on the screen. 3. Click Yes to select a new , the Drive in use indicator will turn off. Chapter 3. Solving computer problems 33 - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 42
34 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 43
your problem. 1. Turn off the computer, and then turn it on again. 2. When the ThinkPad logo support site. v Troubleshoot and diagnose problems using diagnostics. For more information about using Rescue and Recovery features, see "Problem solving" in Access Help. Solid state drive (SSD) With Lenovo - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 44
2. Turn off the computer, and then turn it on again. 3. When the ThinkPad logo comes up, immediately press the ThinkVantage button. The Rescue and Recovery workspace opens. 4. Click Full Restore and follow the instructions on the screen. 36 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 45
2. Insert the Rescue and Recovery disc into the DVD drive. 3. Restart the computer. After a short wait, the Rescue and Recovery workspace opens. 4. Click Full Restore and follow the instructions on the screen. Recovering data If you performed a backup operation using the Rescue and Recovery program - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 46
38 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 47
, and turn the computer over. 3. Slide and hold the battery latch 1 . Then, remove the battery 2 . 1 2 4. Install a fully charged battery by sliding it into the battery compartment. 5. Turn the computer over again. Connect the AC adapter and the cables to the computer. © Copyright Lenovo 2008 39 - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 48
You can purchase a new HDD or SSD from your reseller or Lenovo marketing representative. Note: v Replace the HDD or SSD only if computer off. Never remove the drive while the system is operating, in standby mode, or in hibernation mode. 40 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 49
To replace the HDD 1. Turn off the computer; then disconnect the AC adapter and all cables from the computer. 2. Close the computer display, and turn the computer over. 3. Remove the battery. 4. Remove the screw that secures the drive slot cover. 5. Remove the cover. Chapter 5. Upgrading and - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 50
6. Remove the drive by pulling out the tab. 7. Detach the rubber rails from the drive. 8. Attach the rubber rails to the new drive. 42 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 51
9. Insert the drive into the drive bay; then press it firmly into place. 10. Attach the slot cover. 11. Reinstall the screw. 12. Reinstall the battery. 13. Turn the computer over again. Connect the AC adapter and the cables to the computer. Chapter 5. Upgrading and replacing devices 43 - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 52
the computer; then disconnect the AC adapter and all cables from the computer. 2. Close the computer display, and turn the computer over. 3. Remove the battery. 4. Remove the screw that secures the drive slot cover. 5. Remove the cover. 44 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 53
6. Remove the drive by pulling out the tab. 7. Release the latch with your finger in the direction shown by the arrow 1 , and lift up the bar 2 . Note: Do not remove the rubber pads attached to the side of the adapter. To do so requires pulling hard, possibly damaging or breaking them. Chapter 5. - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 54
. Insert the drive into the drive bay; then press it firmly into place. 11. Attach the slot cover. 12. Reinstall the screw. 13. Reinstall the battery. 46 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 55
random access memory (DRAM) unbuffered small outline dual inline memory module (SO-DIMM), available as an option, in the memory slot of your computer. SO-DIMMs with different capacities are available. Note: Use only the memory types supported by your computer. If you incorrectly install the optional - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 56
1 on both edges of the socket at the same time, and pulling out the SO-DIMM 2 . Be sure to save it for future use. 2 1 1 48 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 57
7. Find the notch on the contact edge side of the SO-DIMM you are installing. Attention: To avoid damaging the SO-DIMM, do not touch its contact edge. With the notched end of the SO-DIMM toward the contact edge side of the socket, firmly insert the SO-DIMM into the socket at an angle of about 20 - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 58
correctly, do as follows: 1. Turn on the computer. 2. When the ThinkPad logo comes up, immediately press F1 to enter the BIOS Setup Utility. 3. The "Installed memory" item shows the total amount of memory installed in your computer. 50 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 59
-date information about ThinkPad computers and support. The address for the Personal Computing home page is http://www.lenovo.com/think. You can find support information for your ThinkPad computer at http://www.lenovo.com/think/support. Research this Web site to learn how to solve problems, find new - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 60
are located in the "Worldwide telephone list" on page 53 section of this guide. Note: Telephone numbers are subject to change without notice. For the latest list of Customer Support Center telephone numbers and hours of operation, 52 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 61
at the time of service. To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to http://www.lenovo.com/think/support, click Warranty, and follow the instructions on the screen. Worldwide telephone list - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 62
22-841100 Czech Republic +420-2-7213-1316 Denmark 7010-5150 (Warranty service and support) (Danish) Dominican Republic 1-866-434-2080 (Spanish) Ecuador 1-800-426911 (Spanish) Egypt +202-35362525 El Salvador 800-6264 (Spanish) 54 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 63
803-606-282 (English, Bahasa, and Indonesian) 01-881-1444 (Warranty service and support) (English) Givat Shmuel Service Center: +972-3-531-3900 (Hebrew and English) +39-800-820094 (Warranty service and support) (Italian) ThinkPad Products Toll Free: 0120-20-5550 International: +81-46-266-4716 Korea - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 64
) 077-117-1040 (Warranty service and support) (Swedish) 0800-55-54-54 (Warranty service and support) (German, French, and Italian) 886-2-8723-9799 or 0800-000-700 (Mandarin) 1-800-060-066 (Thai and English) 00800-4463-2041 (Turkish) 56 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 65
Country or Region United Kingdom United States Uruguay Venezuela Vietnam Telephone Number 08705-500-900 (Standard warranty support) (English) 1-800-426-7378 (English) 000-411-005-6649 (Spanish) 0-800-100-2011 (Spanish) 844-946-2000 (English and Vietnamese) Chapter 6. Getting help and service 57 - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 66
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Guide included with your Lenovo hardware product. Machine Country or Region of Purchase Warranty period Type 2752, 2758 US, Canada, Mexico, Brazil, Australia, and Japan Other 2753 All 2754, 2757 US, Canada, Mexico, Brazil, Australia, and Japan Other 2762 All Parts and Labor - 3 years Battery - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 68
will be repaired or exchanged at a designated service center, with shipping arranged by your Service Provider. You are responsible for disconnecting the product. A shipping container will be provided to you for you to return your product 60 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 69
of the product as it sees fit. For Mail-in Service, the product will be returned to you at Lenovo's expense, unless your Service Provider specifies otherwise. 5. Product Exchange Service Under Product Exchange Service, Lenovo will ship a replacement product to your location. You are responsible - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 70
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service technician. Lenovo notebook computers contain both self-service and optional-service CRUs: v Self-service CRUs: these CRUs can be unplugged, or are secured by no more than two screws. Examples of this type of CRU are the AC adapter, the power cord, the battery, and the hard drive. In some - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 72
for wireless LAN/WiMAX Wireless USB card Intel Turbo Memory card Keyboard Numeric keypad Self-service CRUs X X X X X Optional-service CRUs X Access Help X X X X X X X X X X X Online Hardware Maintenance Manual X X X X X X X X X X 64 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 73
support (for two hard disk drives in the HDD slots) Display The color display uses TFT technology: v Main display - Size: 17.0 inch (432 mm) - Resolution: 1920-by-1200 or 1440-by-900 v Second screen (on some models) - Size: 10.6 inch (269 mm) - Resolution: 1280-by-768 v External monitor resolution - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 74
Interface v External-monitor connector v DVI connector v DisplayPort Integrated Wireless USB (on some models) Security features v Fingerprint reader Specifications Size v For W700 model - Width: 410 mm (16.14 inch) - Depth: m (8000 ft) 66 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 75
Input rating of the AC adapter: 100-240 V AC, 50 to 60 Hz Battery pack v Lithium-ion (Li-Ion) battery pack - Nominal voltage: 10.8 V DC - Capacity: 7.8 AH Battery life v For percentage of remaining battery power, see the Power Manager Gauge on the task bar. Appendix C. Features and Specifications 67 - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 76
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and verify the operation of any other product, program, or service. Lenovo may have patents or pending patent applications covering subject matter described document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 78
specific environments and is presented as an illustration. The result obtained in other operating environments may vary. Lenovo to ThinkPad W700 and W700ds, machine type 2752, 2753, 2754 accordance with the instructions, may cause harmful ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 79
to which the receiver is connected. v Consult an authorized dealer or service representative for help. Properly shielded and grounded cables and connectors must be limits. Proper cables and connectors are available from Lenovo authorized dealers. Lenovo is not responsible for any radio or television - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 80
, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. 72 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 81
to indicate that the product is not to be thrown away, but rather reclaimed upon end of life per this Directive. Users of electrical and electronic equipment (EEE) with the WEEE marking per Annex For additional WEEE information go to: http://www.lenovo.com/lenovo/environment. Appendix D. Notices 73 - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 82
.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset the following power-management features to take effect when your computer has 74 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 83
XP v Power plan: Energy Star at AC mode Turn off monitor: After 10 minutes Turn off hard disks: After 15 minutes System Support information system. The Wake on LAN® function is set to Enable when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 84
. 8. Click OK. Notice for Regulatory information The latest Regulatory Notice has been uploaded on the Web site. To refer to it, go to http://www.lenovo.com/think/support, click Troubleshooting, and then click User's guides and manuals. 76 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 85
terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint® Ultrabay countries, or both. Other company, product, or service names may be trademarks or service marks of others. © Copyright Lenovo 2008 77 - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 86
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6 computer screen troubleshooting 24 CRU (customer replaceable units) 63 Customer Replaceable Unit (CRU) 63 customer support center 51 worldwide telephone list 53 D diagnosing storage device 11 system 12 diagnosing problems 11 drives handling 4 dual screen handling 7 E error messages troubleshooting - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 88
30 keyboard 21 memory 20 password 20 pointing device 21 raid problems 32 sleep or hibernation 22 startup problems 30 storage device 28 U upgrading devices 39 W warranty information 59 Web help 51 worldwide support telephone list 53 80 ThinkPad® W700 and W700ds Service and Troubleshooting Guide - Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 89
- Lenovo ThinkPad W700 | (English) Service and Troubleshooting Guide - Page 90
Part Number: 45N3646 Printed in China (1P) P/N: 45N3646
ThinkPad
®
W700 and W700ds
Service and Troubleshooting Guide