Lenovo ThinkPad X201s (English) Service and Troubleshooting Guide
Lenovo ThinkPad X201s Manual
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- Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 1
ThinkPad X201, X201s, and X201 Tablet Service and Troubleshooting Guide - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 2
site. To refer to them, go to http://www.lenovo.com/think/support, click Troubleshooting, and then click User's guides and manuals. First Edition (November 2009) © Copyright Lenovo 2009. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 3
3 Diagnosing problems using Lenovo ThinkVantage Toolbox (Lenovo System Toolbox 3 Diagnosing problems using PC-Doctor from the Rescue and Recovery workspace . . . 4 Chapter 3. Getting help and service. . . . 5 Getting help and service 5 Getting help on the Web 5 Calling the Customer Support Center - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 4
iv ThinkPad X201, X201s, and X201 Tablet Service and Troubleshooting Guide - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 5
. In addition to notebook computers, some products (such as speakers and monitors) ship with external power adapters. If you have such a product, this information applies to your product. In addition, computer products contain a coin-sized internal battery that provides power to the system clock - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 6
until you can contact the product manufacturer for further instructions, or until you get a suitable replacement. Safety guidelines Always observe the following precautions to reduce the risk of injury and property damage. vi ThinkPad X201, X201s, and X201 Tablet Service and Troubleshooting Guide - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 7
, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. Never attempt to open or service any battery. Do - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 8
local ordinances or regulations. The battery pack should be stored at room temperature, charged to approximately 30 to 50% of capacity. We recommend that battery pack be charged about once per year to prevent overdischarge. viii ThinkPad X201, X201s, and X201 Tablet Service and Troubleshooting Guide - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 9
notice DANGER Danger of explosion if battery is incorrectly replaced. When replacing the lithium coin cell battery, use only the same or an equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 10
damage. v Disconnect the attached power cords, battery pack, and all the cables before you open the device covers, unless instructed otherwise in the installation and configuration procedures. been connected to the computer. x ThinkPad X201, X201s, and X201 Tablet Service and Troubleshooting Guide - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 11
are equipped from the factory with a CD or DVD drive. CD and DVD drives are also sold separately as options. CD and DVD drives are laser products. The drive's classification label (shown below) is on the surface of the drive. CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 12
in hazardous radiation exposure. Do not remove the drive covers. Removing the covers of the CD or DVD drive could result in exposure to hazardous laser radiation. There are no serviceable parts inside the CD or DVD drive. xii ThinkPad X201, X201s, and X201 Tablet Service and Troubleshooting Guide - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 13
Some CD and DVD drives contain an embedded Class 3A or Class 3B laser diode. Note the following statement. DANGER Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Save these instructions. Important safety - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 14
xiv ThinkPad X201, X201s, and X201 Tablet Service and Troubleshooting Guide - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 15
All Programs, to Lenovo Services, and then to Lenovo System Toolbox. If the Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) is not installed on your computer, go to http://www.lenovo.com/think/support, click Downloads and drivers, and follow the instructions on the screen. For more information - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 16
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System Toolbox)." v If you cannot start up the operating system, see "Diagnosing problems using PC-Doctor from the Rescue and Recovery workspace" on page 4. Diagnosing problems using Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) If your computer is not operating properly, you may be able to - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 18
immediately press the ThinkVantage button. The Rescue and Recovery workspace opens. 3. Click Launch advanced Rescue and Recovery. 4. Click Diagnose hardware. For more information about PC-Doctor, see the Help for the program. 4 ThinkPad X201, X201s, and X201 Tablet Service and Troubleshooting Guide - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 19
information about ThinkPad Notebooks, what to do if you experience a problem with your computer, and whom to call for service should it be necessary. Microsoft® Service Packs are the latest software source for Windows product updates. They are available via Web download (connection charges - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 20
located in the "Worldwide telephone list" on page 7 section of this guide. Note: Telephone numbers are subject to change without notice. For the latest list of Customer Support Center telephone numbers and hours of operation, 6 ThinkPad X201, X201s, and X201 Tablet Service and Troubleshooting Guide - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 21
determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to http://www.lenovo.com/think/support, click Warranty, and follow the instructions on the screen. Worldwide telephone list Phone numbers are subject to - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 22
-0426 Cyprus +357-22-841100 Czech Republic +420-2-7213-1316 Denmark 7010-5150 (Warranty service and support) (Danish) Dominican Republic 1-866-434-2080 (Spanish) Ecuador 1-800-426911 (Spanish) Egypt +202-35362525 8 ThinkPad X201, X201s, and X201 Tablet Service and Troubleshooting Guide - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 23
Honduras Hungary India Indonesia Ireland Israel Italy Japan Telephone Number 800-6264 (Spanish) +372 66 00 800 +372 6776793 +358-800-1-4260 (Warranty service and support) (Finnish) Hardware 0810-631-213 (Warranty service and support) Software 0810-631-020 (Warranty service and support) (French - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 24
(English) 001-800-220-1830 (Spanish) 8152-1550 (Warranty service and support) (Norwegian) 206-6047 001-866-434-2080 (Lenovo Customer Support Center- toll free) (Spanish) 0-800-50-866 (Spanish) 714-7983 0901-100-000 (Spanish) 10 ThinkPad X201, X201s, and X201 Tablet Service and Troubleshooting Guide - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 25
Kingdom United States Uruguay Venezuela Vietnam Telephone Number +9411 2493547 +9411 2493548 (English) 077-117-1040 (Warranty service and support) (Swedish) 0800-55-54-54 (Warranty service and support) (German, French, and Italian) 886-2-8723-9799 or 0800-000-700 (Mandarin) 1-800-060-066 (Local - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 26
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applies to your Lenovo hardware product, see Chapter 3, Warranty Information in the Safety and Warranty Guide . ThinkPad X201 and X201s Machine Country or Region of Purchase Warranty period Type 3249, 3357, US, Canada, Mexico, Brazil, 5129, 5385 Australia, and Japan Other 3323, 3626, US, Canada - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 28
Pen - 1 year Parts and Labor - 4 years Battery pack and Tablet Digitizer Pen - 1 year Parts and Labor - 4 years Battery pack and Tablet Digitizer Pen - 1 year Types of Warranty Service 3 1 4 1 3 1 4 1 2 1 3 1 4 1 2 1 14 ThinkPad X201, X201s, and X201 Tablet Service and Troubleshooting Guide - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 29
Types of warranty service 1. Customer Replaceable Unit (″CRU″) Service Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 30
Service, the product will be returned to you at Lenovo expense, unless your Service Provider specifies otherwise. 5. Product Exchange Service Under Product Exchange Service, Lenovo will ship a replacement dirección de envío. 16 ThinkPad X201, X201s, and X201 Tablet Service and Troubleshooting Guide - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 31
Jiangsu, China Tel. +86-512-57367888 Quanta Shanghai Manufacture City (China/Shanghai) No.68, Sanzhuang Rd., Songjiang Export Processing Zone Shanghai, China Marketed by: Lenovo Mexico S de RL de CV Av. Santa Fe 505, Piso 15 Col. Cruz Manca Cuajimalpa, México, DF CP 05349 Tel: 55-5000-8500 Appendix - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 32
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by a Lenovo service technician. Lenovo notebook computers contain both self-service and optional-service CRUs: v Self-service CRUs: these CRUs can be unplugged, or are secured by no more than two screws. Examples of this type of CRU are the AC adapter, the power cord, the battery, and the hard drive - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 34
for your computer and tells where to find the replacement instructions. Setup Instructions Access Help AC adapter Power cord for AC adapter TrackPoint® cap Battery Storage device (HDD or SSD) Memory Optical drive Tablet digitizer pen (*1) Keyboard Palm rest PCI Express Mini Card for wireless LAN - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 35
the operation of any other product, program, or service. Lenovo may have patents or pending patent applications covering support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 36
The following information refers to ThinkPad X201, X201s, and X201 Tablet, machine type 0053, 0831, 2985, 3093, 3113, 3144, 3239, 3249, 3323, 3357, 3626, 3680, 3712, 4492, 5129, 5143 or relocate the receiving antenna. 22 ThinkPad X201, X201s, and X201 Tablet Service and Troubleshooting Guide - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 37
into an outlet on a circuit different from that to which the receiver is connected. v Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 38
. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen Konformitätszeichen - CE - zu führen. Verantwortlich für die 24 ThinkPad X201, X201s, and X201 Tablet Service and Troubleshooting Guide - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 39
Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen , but use the collection framework available to them for the return, recycle, recovery of WEEE and minimize any potential effects of EEE on the environment and human - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 40
of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset the following power-management features to take effect when your computer has been inactive for a specified length of time: 26 ThinkPad X201, X201s, and X201 Tablet Service and Troubleshooting Guide - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 41
Windows 7 and Windows Vista v Power plan: Energy Star at AC Windows 7 and Windows Vista) or System Standby (Windows XP) mode, press Fn key on your keyboard. For more information about these settings, see your Windows Help and Support window, expand Network adapters. 4. Right-click your network adapter - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 42
manuals. Notice for Regulatory information The latest Regulatory Notice has been uploaded on the Web site. To refer to it, go to http://www.lenovo.com/think/support, click Troubleshooting, and then click User's guides and manuals. 28 ThinkPad X201, X201s, and X201 Tablet Service and Troubleshooting - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 43
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo® Rescue and Recovery® ThinkPad® ThinkVantage® TrackPoint® Wake on LAN is a registered trademark of International Business Machines Corporation in the United States, other countries, or both - Lenovo ThinkPad X201s | (English) Service and Troubleshooting Guide - Page 44
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ThinkPad X201, X201s, and X201
Tablet
Service and Troubleshooting Guide