Lenovo ThinkPad X23 English - ThinkPad X23 Service and Troubleshooting guide
Lenovo ThinkPad X23 Manual
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- Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 1
ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 2
supports, be sure to read the general information under "Appendix A. Important safety instructions" on page 43, "Appendix B. Warranty Information" on Page 49, "Appendix C. Notices" on page 63, and "Appendix D. Wireless system activity and battery charge level. storage drive unit, as this IBM - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 3
RF option device that is not listed on the IBM site, all other wireless features including the integrated transmitter in your ThinkPad computer are required to be turned off. 3. Users are requested to follow the RF Safety instructions on wireless option devices that are included in the RF option - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 4
iv ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 5
Finding information with Access ThinkPad Find answers to your questions about your computer and view IBM Web sites by pressing the ThinkPad Button shown in the previous illustration to open Access ThinkPad, your on-board computer help center. 4 5 1 2 3 © Copyright IBM Corp. 2001 v - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 6
, or get online support. Keyword Search provides a quick way to search information in Access Help. You can view information about your system such as model number in System Details and change the look of your application through Personalize. vi ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 7
the life of your battery v Troubleshoot problems v Contact IBM for service and support v Perform many other tasks Click one of the Internet buttons to join an interactive ThinkPad Web community, or to directly access information about accessories and software updates, small business offerings, and - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 8
topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing your battery, inserting a PC card, or upgrading your memory. Use the controls shown to play, pause, and rewind the video clip. viii ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 9
Bluetooth problem 25 Other problems 25 Starting BIOS Setup Utility 27 Recover pre-installed software 28 Backing up your system 29 Backing up your registry 29 Replacing the hard disk drive 31 Replacing the battery 33 Install a memory module 34 Chapter 3. Getting help and service from IBM 37 - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 10
x ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 11
Chapter 1. Overview of your new ThinkPad computer Your ThinkPad at a glance 2 Features 3 Specifications 4 Caring for your ThinkPad computer . . . . 5 © Copyright IBM Corp. 2001 1 - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 12
Your ThinkPad at a glance Your ThinkPad at a glance Front view Rear view Security keyhole Power jack Monitor connector Modem connector Ethernet connector Stereo line-in jac k USB connector 2 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 13
Features Processor Intel® Mobile PentiumIII-M Processor Memory Built-in: 128MB Maximum: 640MB for 128MB memory Your ThinkPad at a glance Storage devices 2.5-inch hard disk drive Display The color display uses TFT technology 1. XGA v Up to 1024-by-768 resolution on the 12.1-inch LCD v Up to 1600- - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 14
IrDA port Wireless LAN Interface Specifications Size With a 12.1-inch display: - Width: 279.4 mm - Depth: 226.8 mm - Height: 24.9-30.2 mm Environment Temperature (at altitudes less than 2438 m (8000 ft.)): - Operating: 5°C to 35°C (41°F to 95°F) 4 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 15
, at 50 to 60 Hz is required The input rating of the AC Adapter: 100-240 V ac, 50/60 Hz Lithium-ion battery pack Nominal voltage 14.4 V dc 10.8 V dc Capacity 1.8 AH 3.9 AH Caring for your ThinkPad computer Though your computer is designed to function reliably in normal work environments, you need - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 16
the ThinkPad button). Take care in setting passwords v Remember your passwords. If you forget a supervisor or hard disk password, IBM will not reset it, and you might have to replace your system board or hard disk drive. Other important tips 6 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 17
IBM ThinkPad repair technician should disassemble and repair your computer. v Do not modify or tape the latches to keep the display open or closed. v Take care not to turn ). v Store your external and removable hard disk, diskette, CD, and DVD drives in the appropriate containers or packaging when - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 18
Caring for your ThinkPad computer 8 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 19
24 Software problems 24 Bluetooth problem 25 Other problems 25 Starting BIOS Setup Utility 27 Recover pre-installed software 28 Backing up your system 29 Backing up your registry 29 Replacing the hard disk drive 31 Replacing the battery 33 Install a memory module 34 © Copyright IBM Corp - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 20
Test set have been run and that it has found no problems, consider running more of the tests. If you are preparing to contact IBM for support, be sure to print the test log so that you can rapidly provide information to the help technician. 10 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 21
to Setting the Security Chip in the Access ThinkPad, your on-board help system. If it does not solve this problem, have the computer serviced. 0196: Security hardware removed The Security Chip has been removed from your computer. Open the BIOS Setup Utility (using the supervisor password), and - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 22
settings. Run IBM BIOS Setup Utility to reconfigure the settings. If you still see the same error code, have the computer serviced. 0260: System timer error Have the computer serviced. 0270: Real time clock error Have the computer serviced. 12 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 23
hard disk drive is correctly installed. v A startable diskette is in the diskette drive Fan error If the same error message is still displayed, check the boot sequence, using the IBM BIOS Setup Utility. The cooling fan has failed. Have the computer serviced. Chapter 2. Solving computer problems - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 24
serviced. Problem: When I turn on the machine, nothing appears on the screen, but I hear two or more beeps or a continuous beep while starting up. Solution: If you are using Ethernet: v Make sure that the Ethernet cable is connected firmly. 14 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 25
disk. You must take your computer to an IBM reseller or an IBM marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service. If you forget your supervisor password, IBM will not reset your password. You must take your - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 26
. Problem: Some or all of the keys on the external numeric keypad do not work. Solution: Make sure that the external numeric keypad is correctly connected to the computer. Problem: Some or all of the keys on the external keyboard do not work. 16 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 27
on the other computer. Refer to the application manuals for more information. Problem: Incorrect data is sent between your computer and other devices that radiate infrared rays, such as remote-controlled devices or wireless headphones, near your computer or the communicating device. v You are - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 28
DMA for an audio device, click OK. TrackPoint problems Problem: The cursor drifts when the computer is turned on or after it resumes normal operation. Solution: IBM® PS/2® mouse, disable the TrackPoint, using the ThinkPad Configuration Program. 18 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 29
on your hard disk drive. If your hard disk drive does not contain device drivers, refer to the ThinkPad Service & Support Web site. To access this Web site, open Access ThinkPad by pressing the ThinkPad button, then click the Service & Support image on the right of the screen. Problem: The scrolling - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 30
Move the cursor to Settings and Control Panel. 3. Click Control Panel, and then double-click System. 4. Click the Device Manager tab. 5. Click the + mark of CD-ROM. 6. Double-click the name of the CD-ROM or DVD-ROM. 7. Click the Settings tab. 20 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 31
\SYSTEM\ CurrentControlSet\Services\Cdrom\ Autorun: 0x1 > Autorun: 0 Problem: The Fn+F12 key combination does not cause the computer to enter hibernation mode. Solution: The computer cannot enter hibernation mode if you are using one of the IBM communication PC Cards. To enter hibernation - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 32
support checkbox. 5. Click OK. Note: You can enter hibernation mode by pressing Fn+F12 only if the PM driver for Windows 2000 or Windows XP has been installed. Computer screen problems Problem: correct. For Windows NT: 1. Click the Settings tab. 22 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 33
have the computer serviced. Problem: The screen stays on even after you turn off your computer Battery problems Problem: The battery cannot be fully charged by the power-off method in the standard charge time for your computer. Solution: The battery might be over-discharged. Do the following: 1. Turn - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 34
Your computer has the minimum required memory to run the application. Refer to the manuals supplied with the application. v The application is designed to operate with your operating system. v Other applications run correctly on your computer. 24 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 35
to avoid the problem.) v Close the ThinkPad Configuration program and start it again. (This is a temporary recovery.) Bluetooth problem Problem: Your Bluetooth is not functional and ″IBM Integrated Bluetooth″ has a yellow mark in Device Manager under Windows XP. Solution: 1. Turn Bluetooth power on - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 36
Turn off the computer by pressing and holding the power switch for 4 seconds or more. If the computer is still not reset, remove the ac adapter and the battery. Problem: The computer does not start from a device you want, such as a diskette drive. Solution: Refer to the Startup menu of the IBM BIOS - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 37
Access ThinkPad. Open Access ThinkPad by pressing the ThinkPad button. Backing up your registry saves your computer's current configuration. 2. Remove any diskette from the diskette drive, and then turn off the computer. 3. Turn on the computer; then, while the " Press F1 for IBM BIOS Setup Utility - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 38
. Your computer restarts with the pre-installed operating system, drivers, and software. Note: Network drivers are not automatically restored with Windows NT 4.0; you will need to reinstall them. Refer to ThinkPad Assistant for reinstallation. 28 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 39
Repair diskette and save it for future use. To use the Recovery Repair diskette: 1. Shut down and turn off your computer. 2. Insert the Recovery Repair diskette into the drive; then turn on the computer. 3. Follow the on-screen instructions. Backing up your system Backing up your registry When you - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 40
Solving computer problems To capture a snapshot of your system configuration with ConfigSafe: 1. Click Start → Programs → ConfigSafe → ConfigSafe 2. to restore a configuration snapshot, open ConfigSafe and follow the on-screen instructions. 30 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 41
computer display, and turn the computer upside down. 3. Remove the battery pack. 4. Remove the screw that secures the hard disk drive (1). 3-1 3-2 3-2 3-2 3-1 3-1 3-2 1 2 5. Remove the hard-disk drive by pulling the cover away from the computer (2). Chapter 2. Solving computer problems 31 - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 42
label on the hard disk drive is facing the bottom of the computer. 11. Reinstall the screw that secures the hard disk drive. 12. Reinstall the battery pack. 13. Turn the computer right side up. Connect the ac adapter and cables to the computer. 32 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 43
all cables from the computer. Note: If you are using a PC Card, the computer may not be able to enter hibernation mode. If this happens, turn off the computer. 2. Close the computer display, and turn the computer upside down. 3. Slide the battery pack latch toward the back of the computer and hold - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 44
2. Close the computer display, and turn the computer upside down. 3. Remove the battery pack. 4. Loosen the screw on the memory slot cover; then remove the cover.. . Make sure that the card is firmly fixed in the slot and not moved easily. 34 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 45
memory slot, aligning the back side of the cover first; then tighten the screw. 9. Put the battery pack back in place and turn the computer right side up. To make sure that the DIMM is installed correctly, do as follows: 1. Turn the computer on. 2. Press the F1 key while the "Press F1 for IBM BIOS - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 46
Install a memory module 36 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 47
Chapter 3. Getting help and service from IBM Getting help and service 38 Getting help on the Web 38 Getting help by fax 39 Calling IBM 39 Getting help around the world 41 © Copyright IBM Corp. 2001 37 - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 48
.ibm.com/pc/support Research this Web site to learn how to solve problems, find new ways to use your computer, and learn about options that can make working with your ThinkPad computer even easier. If you select Profile from the support page, you can create a customized support page that is specific - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 49
can call the IBM Automated Fax System 24 hours a day, 7 days a week. Follow the recorded instructions, and the requested IBM FRU XXXXXXX v Identification of software problem sources v Configuration of BIOS as part of an installation or upgrade v Changes, modifications, or upgrades to device drivers - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 50
service If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Please ensure that you have downloaded the most current drivers and system updates 40 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 51
with your computer or relocate it to a country where your ThinkPad machine type is sold and serviced by IBM or by IBM resellers who are authorized to perform warranty service, International Warranty Service is available for your computer. Service methods and procedures vary by country, and some - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 52
Warranty Service, see Service Announcement 601-034 at http://www.ibm.com/. Click Support & downloads, click Announcement letters, and click Announcements search. In the Search by letter number only field, type 601-034, and click Search. 42 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 53
Appendix A. Important safety instructions DANGER Electric current from power, telephone, and communication cables are hazardous. To avoid shock hazard, cables from receptacles. Attach the power cord to an outlet. Remove all cables from devices. Turn the device ON. © Copyright IBM Corp. 2001 43 - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 54
not: (1) throw or immerse the battery into water, (2) allow it to heat to more than 100 °C (212 °F), or (3) attempt to repair or disassemble it. Dispose of it as required by local ordinances or regulations and your company's safety standards. 44 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 55
the instruction below hazardous. CAUTION: When you have added or upgraded a Mini PCI Card or a memory card, do not use your computer until you have closed the cover. telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 56
system and the optical storage drive ensures that there is no exposure to laser radiation above a Class 1 level during normal operation, user maintenance, or servicing. Some drives contain an embedded Class 3A laser diode. Note this warning: 46 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 57
DANGER Emits visible and invisible laser radiation when open. Avoid direct eye exposure. Do not stare into the beam or view it directly with optical instruments. Save these instructions. Appendix A. Important safety instructions 47 - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 58
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Parts - 3 years, labor - 3 years Battery pack - 1 year Warranty service and support With the original purchase of an IBM ThinkPad, you have access to extensive support. During the IBM Machine warranty period, you may call IBM or your reseller for problem-determination assistance under the terms of - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 60
. If you do not register your ThinkPad with IBM, you might be required to present proof of purchase to obtain warranty service. Before you call for service You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 61
defects in materials and workmanship and 2) conforms to IBM's Official Published Specifications ("Specifications"). The warranty period for a Machine is a Covered by Warranty IBM does not warrant uninterrupted or error-free operation of a Machine. Any technical or other support provided for a - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 62
to have IBM or your reseller service a Machine that you do not own; and 3. where applicable, before service is provided: a. follow the problem determination, problem analysis, and service request procedures that IBM or your reseller provides; 52 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 63
TO, YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES, LOST PROFITS OR LOST SAVINGS, EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 64
Machine" in the first sentence: laws of the State of New York. ASIA PACIFIC AUSTRALIA The IBM Warranty for Machines: The following paragraph is added to this Section: The warranties specified in this The following is added to this Section: 54 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 65
is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation, IBM's liability is limited to the repair or replacement of the goods or the supply of equivalent goods. Where that condition or warranty relates to right - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 66
that Act. PEOPLE'S REPUBLIC OF CHINA (PRC) Governing Law: The following replaces this Section: Both you and IBM consent to the application of the laws of the State of New York (except when local law requires otherwise) to govern, interpret, and 56 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 67
APPLY TO ALL EMEA COUNTRIES: The terms of this Statement of Limited Warranty apply to Machines purchased from IBM or an IBM reseller. Warranty Service: If you purchase an IBM Machine in Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 68
sentence of the first paragraph of this Section: The warranty for an IBM Machine covers the functionality of the Machine for its normal use and the Machine's conformity to its Specifications. The following paragraphs are added to this Section: 58 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 69
refunded. Extent of Warranty: The second paragraph does not apply. Warranty Service: The following is added to this Section: During the warranty period, transportation for delivery of the failing Machine to IBM will be at IBM's expense. Limitation of Liability: The following paragraph is added to - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 70
of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from IBM. UNITED KINGDOM Limitation of Liability: The following replaces items 1 and 2 of the first paragraph of this Section: 60 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 71
12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982. Applicability of suppliers and resellers (unchanged). The following is added to the end of this Section: IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of any - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 72
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to evaluate and verify the operation of any non-IBM product, program, or service. IBM may have patents or pending patent applications covering can send license inquiries, in writing, to: IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 U.S.A. The following paragraph - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 74
determine the capabilities of their products and update them if needed. This IBM hardware product cannot prevent errors that might service names, which may be denoted by a double asterisk (**), may be trademarks or service marks of others. 64 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 75
statement ThinkPad X Series used in accordance with the instructions, may cause harmful interference to television reception, which can be determined by turning the equipment off and on, the user is connected. v Consult an IBM authorized dealer or service representative for help. Properly shielded - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 76
the fitting of non-IBM option cards. A declaration of Conformity with the requirements of the Directive has been signed by IBM United Kingdom Limited, PO , the telephone company may discontinue your service temporarily. If possible, they will 66 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 77
be given advance notice to give you an opportunity to maintain uninterrupted service. 5. If you experience trouble with this product, contact your authorized reseller, or call IBM. In the United States, call IBM at 1-800-772-2227. In Canada, call IBM at 1-800-565-3344. You may be required to present - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 78
èrement importante dans les régions rurales. Avertissement : L'utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir recours à un service d'inspection des installations électriques, ou à électricien, selon le cas. 68 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 79
it imply that any product is compatible with all of Telecom's network services. 2. This equipment is not capable under all operation conditions of correct set to operate within the following limits for compliance with Telecom's specifications: v There shall be no more than 10 call attempts to the - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 80
limits for compliance with Telecom's Specification: v There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and v The the modem with approval number PTC 211/99/255 70 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 81
not be set up to make automatic calls to the Telecom 111 Emergency Services. The grant of a Telepermit for a device in no way indicates with Telecom specifications: There shall be no more than 10 call attempts to the same number within any 30 minute period for a single manual call initiation - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 82
that Telecom lines will always continue to support pulse dialling. v Use of pulse If such problems occur, the user should NOT contact the Telecom Faults Service. v This for compliance with Telecom's specifications, the software shall be set ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 83
compatible with all of Telecom's network services. This equipment is not capable under all the following limits for compliance with Telecom's Specification: For repeat calls to the same number: number within any 30 minute period for any single manual call initiation, and v The equipment shall go - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 84
Notice for European Union countries Hereby Ambit declares that this "J07M041.00" modem is in conformity with the essential requirements and other relevant provisions of Directive 1999/5/EC. 74 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 85
Hereby Intel declares that this "PBA A30469-008" or "PBA A48829-002" modem is in conformity with the essential requirements and other relevant provisions of Directive 1999/5/EC. Appendix C. Notices 75 - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 86
you are uncertain of the policy that applies on the use of wireless devices in a specific organization (e.g. airport), you are encouraged to ask for authorization to use Wireless LAN Mini-PCI Adapter prior to turning on the ThinkPad X Series. 76 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 87
Appendix D. Wireless Regulatory information The ThinkPad X Series must be installed and used in strict accordance with the instructions as described hereafter. This product complies with the the antenna of this device and all persons. Transmitter antenna position 20cm © Copyright IBM Corp. 2001 77 - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 88
RF option device that is not listed on the IBM site, all other wireless features including the integrated transmitter in your ThinkPad computer are required to be turned off. 3. Users are requested to follow the RF Safety instructions on wireless option devices that are included in the RF option - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 89
les principales exigences et autres dispositions appropriées de la Directive 1999/5/EC. IBM décline toute responsabilité en cas de modification non recommandée de ces produits alle wichtigen Anforderungen der Richtlinie 1999/5/EC erfüllen. IBM übernimmt keine Verantwortung für Fehler, die sich aus - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 90
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Appendix D. Wireless Regulatory information 81 - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 92
. Outdoor, the band is not opened. Please contact ART for any other specific case. - Deutschland D Anmeldung im Outdoor-Bereich notwending, aber nicht genehmigungspflichtig. l'uso interno. L'uso per installazione in esterni non e' permessa. 82 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 93
Use with outdoor installations not allowed. Notice for Users in Singapore The Wireless LAN adapter included in this equipment is for use only within the trademarks of the IBM Corporation in the United States or other countries or both: IBM HelpCenter PS/2 - Italy I ThinkPad TrackPoint Ultrabay - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 94
Other company, product, or service names may be the trademarks or service marks of others. 84 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 95
problems 19 I IBM help v infrared port problems 17 K keyboard problems 16 keyboard, specifications 3 M memory specifications 3 O on-board help v P password problems 15 PC-Doctor for Windows 10 power switch problems 16 problems, troubleshooting 11 R recovering software 28 S safety instruction - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 96
86 ThinkPad® X Series Service and Troubleshooting Guide - Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 97
- Lenovo ThinkPad X23 | English - ThinkPad X23 Service and Troubleshooting guide - Page 98
Part Number: 62P7847 Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber. (1P) P/N: 62P7847
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Service and Troubleshooting Guide
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