Lenovo ThinkServer RD220 (English) Warranty and Support Information
Lenovo ThinkServer RD220 Manual
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- Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 1
- Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 2
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it supports, be sure to read the general information in Chapter 4, "Notices," on page 21. First Edition (June 2009) © Copyright Lenovo 2005, 2009. Portions © Copyright International Business Machines Corporation 2005. All rights reserved. LENOVO products, data, computer software, and services have - Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 5
Contents Chapter 1. Information resources 1 ThinkServer Web site (www.lenovo.com/thinkserver 1 Documentation 1 Help and service 2 Before you call 2 Calling for service 2 Lenovo product service information for Taiwan 6 Chapter 2. Lenovo Limited Warranty 7 Warranty Information 12 Suplemento - Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 6
iv Warranty and Support Information - Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 7
a problem with your server, refer to the troubleshooting and diagnostics information in the Installation and User Guide that is included on the ThinkServer Documentation DVD. In addition, you can refer to the Hardware Maintenance Manual that is available at http://www.lenovo.com/support. The - Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 8
device drivers and updates. To access these pages, go to http://www.lenovo.com/support and follow the instructions. Help and service This section contains information about calling for help and service. Before you call Before you call, take the following steps to try to solve the problem yourself - Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 9
, or upgrades to devices drivers v Installation and maintenance of network operating systems v Installation and maintenance of application programs The most current list of telephone numbers for support is available on the Lenovo Support Web site (www.lenovo.com/support). Country or Region Africa - Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 10
, English) +39-800-820094 (Italian) 0120-03-5555 (Japanese) 1588-6782 (Korean) +371 7070360 +370 5 278 66 00 +352-360-385-343 (French) 4 Warranty and Support Information - Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 11
Country or Region Malaysia Malta Mexico Middle East Netherlands New Zealand Nicaragua Norway Panama Peru Philippines Poland Portugal Romania Russia Singapore Slovakia Slovenia Spain Sri Lanka Sweden Switzerland Taiwan Telephone Number 1800-88-1889 Local number only (English, Bahasa, Melayu) +603 - Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 12
5160 / 844 3 942 6457 (English, Vietnamese) Refer to the Chapter 2, "Lenovo Limited Warranty," on page 7 for a complete explanation of warranty terms. You must retain your proof of purchase to obtain warranty service. Lenovo product service information for Taiwan 6 Warranty and Support Information - Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 13
period, you may obtain warranty service by contacting Lenovo or an approved service provider. Each of them is referred to as a ″Service Provider.″ A list of Service Providers and their telephone numbers is available at www.lenovo.com/ support/phone. Warranty service may not be available in all - Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 14
your Service Provider will ship the CRU to you for you to install. If your problem cannot to Lenovo for a refund of your purchase price. Replacement of a Product or Part When the warranty service involves , alterations, and attachments not under warranty service; 2. ensure that the product or part - Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 15
by you; v damage caused by a non-authorized service provider; v failure of, or damage caused by, any third party products, including those that Lenovo may provide or integrate into the Lenovo product at your request; and v any technical or other support, such as assistance with ″how-to″ questions - Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 16
is: 1) in your Service Provider's possession; or 2) in transit in those cases where the Service Provider is responsible for the transportation. Neither Lenovo nor your Service Provider is responsible for any with the Arbitration Rules of Singapore International 10 Warranty and Support Information - Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 17
Economic Area (EEA) Customers in the EEA may contact Lenovo at the following address: EMEA Service Organisation, Lenovo (International) B.V., Floor 2, Einsteinova 21, 851 01, Bratislava, Slovakia. Service under this warranty for Lenovo hardware products purchased in EEA countries may be obtained in - Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 18
East, Africa, New Zealand, Australia, India, Singapore, Malaysia, Indonesia, Philippines, Vietnam, Brunei, Sri Lanka, Bangladesh, Thailand, Japan, Korea, China (Hong Kong S.A.R.), Taiwan Type of Warranty Service 1 and 2 1 and 2 12 Warranty and Support Information - Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 19
East, Africa, New Zealand, Australia, India, Singapore, Malaysia, Indonesia, Philippines, Vietnam, Brunei, Sri Lanka, Bangladesh, Thailand, Japan, Korea, China (Hong Kong S.A.R.), Taiwan Type of Warranty Service 1 and 2 1 and 2 1 and 2 Chapter 2. Lenovo Limited Warranty 13 - Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 20
East, Africa, New Zealand, Australia, India, Singapore, Malaysia, Indonesia, Philippines, Vietnam, Brunei, Sri Lanka, Bangladesh, Thailand, Japan, Korea, China (Hong Kong S.A.R.), Taiwan Type of Warranty Service 1 and 2 1 and 2 1 and 2 14 Warranty and Support Information - Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 21
you for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs may require some technical skill and tools - Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 22
Service, the product will be returned to you at Lenovo's expense, unless your Service Provider specifies otherwise. 5. Product Exchange Service Under Product Exchange Service, Lenovo Lenovo. Transportation charges, both ways, are paid by Lenovo the replacement product if Lenovo does not receive the - Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 23
y la dirección de envío. Para obtener una lista de los Centros de servicio autorizados, por favor, visite: http://www.lenovo.com/mx/es/servicios Manufactured by: Lenovo Centro Tecnológico S de RL de CV Boulevard Escobedo No. 316 Apodaca Technology Park Nuevo Leon, México C.P. 66600 Marketing - Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 24
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Guide provides instructions for replacing Self-service and Optional-service CRUs. Refer to the following tables to determine which publication contains the instructions you need. Publications are available on the ThinkServer Documentation DVD and the Lenovo Web site at: http://www.lenovo.com/support - Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 26
Table 1. Customer replaceable units for the RD210 server Self-service parts Optional-service parts v Adapter cards v Battery v DASD Backplane v EasyLED Diagnostics card v Hard drives v Heat sink v Hotswap power supply v Memory DIMM v Memory fan v Optical drives v Processor fan v RAID card v - Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 27
and verify the operation of any other product, program, or service. Lenovo may have patents or pending patent applications covering subject matter described document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to - Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 28
, the Lenovo logo, and ThinkServer are trademarks of Lenovo in the United States, other countries, or both. IBM is a trademark of International Business Machines Corporation in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of - Lenovo ThinkServer RD220 | (English) Warranty and Support Information - Page 29
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Part Number: 46U1925 Printed in USA (1P) P/N: 46U1925