Lenovo ThinkServer RD220 Hardware Maintenance Manual for RD220
Lenovo ThinkServer RD220 Manual
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- Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 1
ThinkServer RD220 Hardware Maintenance Manual ThinkServer RD220 Types 3797, 3798, 3779, and 3729 - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 2
- Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 3
ThinkServer RD220 Hardware Maintenance Manual ThinkServer RD220 Types 3797, 3798, 3779, and 3729 - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 4
in Appendix A "Notices" on page 225 and the Warranty and Support Information document on the ThinkServer Documentation DVD. Third Edition (September 2010) © Copyright Lenovo 2009, 2010. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 5
/error log messages 117 Solving power problems 124 Hard disk drive problems 125 Solving Microprocessor problems 125 Solving Ethernet controller problems 125 Solving undetermined problems 126 Problem determination tips 127 Calling IBM for service 128 Chapter 6. Removing and installing FRUs - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 6
the installation 202 Chapter 7. Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798 205 Replaceable server components 205 Consumable parts 219 warning statement . . . . 232 Korean Class A warning statement . . . . . 232 Index 233 vi ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 7
problems that might occur in your server. It describes the diagnostic tools that come with the server, error codes and suggested actions, and instructions for replacing failing components. The most recent version of this document is available at http://www.lenovo.com/support. Before servicing manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 8
to support Lenovo's Lenovo ürünü, T.C. Çevre ve Orman Bakanl ığı 'nın "Elektrik ve Elektronik E ş yalarda Baz ı Zararl ı Maddelerin Kullanımının S ınırland ırılmas ına Dair Yönetmelik (EEE) " direktiflerine uygundur . EEE Yönetmeli ğ ine Uygundur . 2 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 9
, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright Lenovo 2009, 2010 3 - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 10
for servicing electrical equipment Observe the following guidelines when servicing electrical equipment: • Check the area for electrical hazards such as moist floors, nongrounded power extension cords, power surges, and missing safety grounds. 4 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 11
you measure high voltages. • To ensure proper grounding of components such as power supplies, pumps, blowers, fans, and motor generators, do not service these components outside of their normal operating locations. • If an electrical accident occurs, use caution, turn off the power, and send another - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 12
systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures. • Connect and disconnect disassemble Dispose of the battery as required by local ordinances or regulations. 6 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 13
: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 14
has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Statement 26 CAUTION: Do not place the German Ordinance for Work with Visual Display Units. 8 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 15
lenovo.com/support" on page . 2. Enter your product number (machine type and model number) or select Servers and Storage from the Select your product list. 3. From Family list, select ThinkServer, and click Continue. 4. Click Downloads and drivers to download firmware updates. 5. Click User's guides - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 16
supported optional devices for the server, see http://www.lenovo.com/thinkserver instructions that problem, always use an electrostatic-discharge wrist strap or other grounding system when working inside the server with the power on. The server supports ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 17
• Limit your movement. Movement can cause static electricity to build up around you. • The use of a grounding system is recommended. For example, wear an electrostatic-discharge wrist strap, if one is available. Always use an electrostatic-discharge wrist strap or other grounding system when working - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 18
12 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 19
must be installed only by trained service technicians. For a list of replaceable components for the server, go to: http://www.lenovo.com/support Features and technologies The RD220 server offers the following features and technologies: • UEFI-compliant server firmware UEFI replaces the basic input - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 20
diagnose problems. For more information, see "EasyLED diagnostics panel" on page 41 • Memory mirroring Memory mirroring improves the availability of memory by writing information to the main memory and redundant locations in a mirrored pair of DIMMs. 14 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 21
drivers are problem occurs with one of the power supplies, the other power supply can meet the power requirements. • RAID support The server supports support TOE. Specifications The following information is a summary of the features and specifications of the server. Depending on the server model - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 22
instruction cache, 32 KB data cache, and 8 MB cache that is shared among the cores • Support for up to two microprocessors • Support service ThinkServer RD220 Hardware Maintenan•ceOMnaenuSaAl TA tape connector, one USB tape connector, and one tape power connector on SAS riser card (some models - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 23
Software Lenovo provides software to help get your server up and running. EasyStartup The ThinkServer EasyStartup program simplifies the process of your RAID controller and installing supported ®Windows and ®Linux operating systems and device drivers on your server.TheEasyStartup program is provided - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 24
18 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 25
diagnostics program to collect information about the hardware, firmware, software, and operating system. Have this information available when you contact Lenovo or an approved warranty service provider. See http://www.lenovo.com/support for the instructions to run the DSA Preboot program. If you - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 26
Family list, select ThinkServer, and click Continue. 4) Click Downloads and drivers to download firmware updates. For information about DSA command-line options, go to: http://www.lenovo.com/support 3. Follow the problem-resolution procedures. The four problem-resolution procedures are presented - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 27
Select your product list. b) From Family list, select ThinkServer, and click Continue. c) Click Downloads and drivers to download firmware updates. d) Click User's guides and manuals for documentation. c. Lenovo Hints and Tips document known problems and suggested solutions. To search for hints and - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 28
online service request, go to http://www.lenovo.com/support. Be prepared to provide information about any error codes and collected data and the problem determination procedures that you have used. 22 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 29
to: http://www.lenovo.com/support. 2) Enter your product number (machine type and model number) or select Servers and Storage from the Select your product list. 3) From Family list, select ThinkServer, and click Continue. 4) Click Downloads and drivers to download firmware updates. For information - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 30
Go to: http://www.lenovo.com/support. b) Enter your product number (machine type and model number) or select Servers and Storage from the Select your product list. c) From Family list, select ThinkServer, and click Continue. d) Click Downloads and drivers to download firmware updates. When you click - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 31
Select your product list. b) From Family list, select ThinkServer, and click Continue. c) Click Downloads and drivers to download firmware updates. d) Click User's guides and manuals for documentation. c. Lenovo Hints and Tips document known problems and suggested solutions. To search for hints and - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 32
problems: • Troubleshooting tables These tables list problem symptoms and actions to correct the problems send to the Lenovo Support Center. Additionally, service processor. The following illustration shows an example of a RMM system event log entry. 26 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 33
log through the Server Configuration and Boot Management program. When you are troubleshooting an error, be sure to clear the RMM system event log so Server Configuration and Boot Management program, see the Installation and User's Guide. To view the error logs, complete the following steps: 1. Turn - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 34
information about using the Server Configuration and Boot Management program, see the Installation and User's Guide. To clear the error logs, complete the following steps: 1. Turn on the server. and suggested actions to correct the detected problems. 28 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 35
problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" system firmware to the latest level. (see the information in Installation and User Guide). the server each time: a. Battery b. (Trained service technician only) System board 161 Real-time clock - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 36
in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which the server each time: a. Battery b. (Trained service technician only) System board 30 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 37
the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine , set the serial number, and save the configuration. 2. (Trained service technician only) Replace the system board. 189 An attempt was made to - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 38
and I/O Ports to disable any of the onboard devices. 4. If the problem remains, replace the following components one at a time, in the order shown, restarting the server each time: a. Each adapter b. (Trained service technician only) System board 32 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 39
Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to restarting the server each time: a. Each adapter b. Riser card c. (Trained service technician only) System board 1810 PCI error. 1. Reseat all adapters. 2. - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 40
the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on drive c. Hard disk drive backplane d. (Trained service technician only) System board I9990305 Operating system not problem in the server. 34 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 41
Before performing the checkout procedure for diagnosing hardware problems, review the following information: • Read the safety information all internal and external devices for compatibility at http://www.ibm.com/servers/eserver/serverproven/compat/us/. d. Make sure the server is cabled correctly - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 42
codes or suggest replacement components. These codes may be used for more in-depth troubleshooting by Lenovo support. Checkpoint codes are shown on the checkpoint code display on the light path diagnostics the power supply is operating correctly. 36 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 43
Before working inside the server to view light path diagnostics LEDs, read the safety information that begins on page Chapter 2 "Safety information" on page 3. If an error occurs, view the light path diagnostics LEDs in the following order: 1. Look at the operator information panel on the front of - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 44
Look at the system service label on the top of the server, which gives an overview of components associated with each power channel, and the order in which to troubleshoot the components. The following illustration shows the LEDs on the riser card. 38 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 45
event/error log and BMC system event log for additional information before replacing a FRU. LED None, but the System Error LED is lit. OVER SPEC LOG Problem An error has occurred and cannot be diagnosed, or the RMM has failed. The error is not represented by a light path diagnostics LED. The - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 46
CNFG CPU VRM Problem Action Reserved. and restart the server. 2. Update the firmware on the RMM. 3. Call for service A fan has failed, is operating too Installation and User Guide). 2. (Trained service technician only) service. Reserved. 40 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 47
LED DASD RAID BRD Problem A hard disk drive error has occurred. A hard disk drive has the hard disk drive backplane cables. 3. Remove and reinstall the hard disk drive backplanes. 4. Call for service. 1. Make sure that a RAID controller is installed. An error has occurred on the system board. - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 48
firmware progress. The display does not provide error codes or suggest components to be replaced. Checkpoint codes can be used by Lenovo Support for further troubleshooting. See the Hardware Maintenance Manual log for information about the error. 42 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 49
problem is solved. • See the parts listing in the Hardware Maintenance Manual service technician only)," that step must be performed only by a trained service technician. LED Description Action OVER SPEC the server. 2. Update the firmware on the IMM. 3. Call for service FAN A fan has failed, - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 50
server firmware settings. NMI A nonmaskable interrupt has occurred, Check the system-event log for information about the error. or the NMI button has been pressed. CNFG A hardware configuration error has occurred. (This LED is used with the MEM and the CPU LEDs.) 44 ThinkServer RD220 Hardware - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 51
in the Action column until the problem is solved. • See the parts listing in the Hardware Maintenance Manual to determine which components are customer hard disk drive backplane for the failing drive or drives. 5. Call for service. RAID Reserved BRD An error has occurred on the system board. 1. - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 52
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 53
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 54
Go to: http://www.lenovo.com/support. 2. Enter your product number (machine type and model number) or select Servers and Storage from the Select your product list. 3. From Family list, select ThinkServer, and click Continue. 4. Click Downloads and drivers to download firmware updates. Utilities are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 55
interface, or select cmd to display the DSA interactive menu. Follow the instructions on the screen to select the diagnostic test to run. If the diagnostic the server and try running the diagnostic programs again. If the problem remains, replace the component that was being tested when the server - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 56
until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on Lenovo service. For information about contacting and sending data to Lenovo, see http://www.ibm.com/support/docview.wss?uid=psg1SERVC 50 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 57
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 58
Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/support/docview.wss?uid=psg1SERVC Reseat - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 59
Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/support/docview.wss?uid=psg1SERVCALL. - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 60
DSA event log in the Firmware/VPD section for this component. For the latest level of firmware, go to http://www.ibm.com/support/docview.wss?uid=psg1 MIGR-4JTS2T and select your system to display a matrix of available firmware. 6. Run the test again. 54 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 61
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 62
DSA event log in the Firmware/VPD section for this component. For the latest level of firmware, go to http://www.ibm.com/support/docview.wss?uid=psg1 MIGR-4JTS2T and select your system to display a matrix of available firmware. 6. Run the test again. 56 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 63
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 64
DSA event log in the Firmware/VPD section for this component. For the latest level of firmware, go to http://www.ibm.com/support/docview.wss?uid=psg1 MIGR-4JTS2T and select your system to display a matrix of available firmware. 6. Run the test again. 58 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 65
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 66
DSA event log in the Firmware/VPD section for this component. For the latest level of firmware, go to http://www.ibm.com/support/docview.wss?uid=psg1 MIGR-4JTS2T and select your system to display a matrix of available firmware. 6. Run the test again. 60 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 67
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 68
DSA event log in the Firmware/VPD section for this component. For the latest level of firmware, go to http://www.ibm.com/support/docview.wss?uid=psg1 MIGR-4JTS2T and select your system to display a matrix of available firmware. 6. Run the test again. 62 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 69
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 70
DSA event log in the Firmware/VPD section for this component. For the latest level of firmware, go to http://www.ibm.com/support/docview.wss?uid=psg1 MIGR-4JTS2T and select your system to display a matrix of available firmware. 6. Run the test again. 64 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 71
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 72
to display a matrix of available firmware. 6. Run the test again. 7. Remove power from the system. 8. (Trained service technician only) Reseat the system board. 9. Reconnect the system to power and turn on the system. 10. Run the test again. 66 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 73
until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on ibm.com/support/docview.wss?uid=psg1SER 5. Make sure that the RMM firmware is at the latest level. The installed firmware level is shown in the DSA diagnostic event log in the Firmware - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 74
the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on ibm.com/support/docview.wss?uid=psg1SERV-D 5. Make sure that the RMM firmware is at the latest level. The installed firmware level is shown in the DSA diagnostic event log in the Firmware - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 75
column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page ibm.com/support/docview.wss?uid=psg1SER 5. Make sure that the RMM firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 76
the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on ibm.com/support/docview.wss?uid=psg1SERV-D 6. Make sure that the RMM firmware is at the latest level. The installed firmware level is shown in the DSA diagnostic event log in the Firmware - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 77
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 78
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 79
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 80
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 81
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 82
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 83
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 84
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 85
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 86
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 87
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 88
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 89
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 90
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 91
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 92
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 93
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 94
select your system to display a matrix of available firmware. 6. Run the test again. 7. Make sure that the reported memory size is the same as the installed memory size. 8. If the problem remains, replace the memory card in memory-card connector 3. 88 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 95
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 96
event log in the Firmware/VPD section for this component. For the latest level of firmware, go to http://www.ibm.com/support/docview.wss?uid=psg1 MIGR-4JTS2T and select your system to display a matrix of available firmware. 4. Run the test again. 90 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 97
Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For the latest level of firmware, go to http://www.ibm.com/support - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 98
event log in the Firmware/VPD section for this component. For the latest level of firmware, go to http://www.ibm.com/support/docview.wss?uid=psg1 MIGR-4JTS2T and select your system to display a matrix of available firmware. 5. Run the test again. 92 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 99
Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For the latest level of firmware, go to http://www.ibm.com/support - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 100
a matrix of available firmware. 6. Run the test again. 7. Replace the failing DIMMs. 8. Re-enable all memory in the Server Configuration and Boot Management program (see the information in Installation and User Guide). 9. Run the test again. 94 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 101
Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to firmware level is shown in the DSA event log in the Firmware/VPD section for this component. For the latest level of firmware, go to http://www.ibm.com/support - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 102
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 103
the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" troubleshooting information, go to http://www.ibm.com/support/docview.wss?uid=psg1MIG 6. Run the test again. 7. Make sure that the system firmware is at the latest level. The installed firmware - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 104
until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/support/docview.wss?uid=psg1SERVC 98 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 105
problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798 IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/support For additional troubleshooting information, go to http://www.ibm.com/support/docview.wss? - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 106
the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/support/docview.wss?uid=psg1SERVC 100 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 107
column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page to http://www.ibm.com/support/docview.wss?uid=psg1SER 6. Run the test again. 7. For additional troubleshooting information, go to http://www.ibm.com/support/docview.wss? - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 108
the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on IBM Service. For information about contacting and sending data to IBM Service, go tohttp://www.ibm.com/support/docview.wss?uid=psg1SERV 102 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 109
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 110
the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on IBM Service. For information about contacting and sending data to IBM Service, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVC 104 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 111
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 112
the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on IBM Service. For information about contacting and sending data to IBM Service, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVC 106 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 113
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 114
the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on IBM Service. For information about contacting and sending data to IBM Service, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVC 108 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 115
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 116
the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on IBM Service. For information about contacting and sending data to IBM Service, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVC 110 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 117
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 118
the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on IBM Service. For information about contacting and sending data to IBM Service, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVC 112 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 119
the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine which components are customer replaceable units (CRU) and which components are - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 120
Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to log and send it to IBM Service. For information about contacting and sending data to IBM Service, go to http://www.ibm.com/support/docview.wss?uid=psg1SERVC - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 121
problem, Contact your Lenovo service representative. Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to http://www.ibm.com/systems/support/. 2. Under Product support, click System x. 3. Under Popular links, click Software and device drivers - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 122
diskette from the diskette drive. Step 12. Turn off the server, and disconnect all power cords and external cables; then, remove the server cover. 116 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 123
Restart the server. System event/error log messages *** REVIEWERS: what are the event and error messages in Victory immediate action; they indicate possible problems, such as when the recommended maximum source of the message (POST/UEFI or the service processor). Note: The RMM system event log, - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 124
problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798 service technician only) replace the system board. 12v planar fault 1. If the OVER SPEC LED service technician only) replace the system board. 118 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 125
Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to power backplane. Restart the server. 4. If the error continues, (trained service technician only) replace the system board. +5v critical under voltage fault - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 126
until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page any defective adapter. 3. If the error continues, (trained service technician only) replace the system board. +3.3v critical under ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 127
Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to Make sure that the server cover is installed and fully closed. 4. (Trained service technician only) Replace the system board. Fan n Failure n = the fan number - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 128
of firmware and device drivers for all adapters and standard devices, such as Ethernet, SCSI, or SAS. 2. Run the diagnostics programs for the hard disk drives and other I/O devices. 3. (Trained service technician only) Replace microprocessor n. 122 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 129
the Action column until the problem is solved. • See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to sink for microprocessor n is installed correctly. 3. (Trained service technician only) Replace microprocessor n. CPU removal detected Information only - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 130
of the overcurrent condition is identified. Important: Only a trained service technician should remove or replace a FRU, such as a microprocessor or the system board. See Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798 to determine whether a component is a FRU. Table 4. Components - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 131
column until the problem is solved. • See the parts listing in Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page Manual). 2. Make sure that the server supports all the microprocessors and that the microprocessors match in speed and cache size. 3. (Trained service - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 132
minimum configuration requirement is 1 GB DIMM per installed microprocessor. • Service processor (RMM). The following minimum configuration is required for the server to start: • One microprocessor • One 1 GB DIMM • One power supply • Power backplane 126 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 133
can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions. • Machine type and model • Microprocessor or hard disk upgrades • Failure symptom - Do - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 134
lead to problem resolution. Calling IBM for service When you call for service, have as much of the following information available as possible: • Machine type and model • Microprocessor option settings • Operating-system control-file setup 128 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 135
service technicians. See Chapter 7 "Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798" on page 205 to determine whether a component is a Tier 1 CRU, Tier 2 CRU, or FRU. For information about the terms of the warranty and getting service and assistance, see the Warranty and Support - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 136
9 Power-control button/power-on LED 5 System-error LED System-board internal connectors The following illustration shows the internal connectors on the system board. 130 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 137
1 Battery 12 Fan connector 2 2 Optional two-port Ethernet card 13 Reserved connector 3 PCI riser connector 1 14 Fan connector 3 4 DIMM connectors 15 Hot-swap SAS/SATA power connector backplane 1 and 2 5 Microprocessor 1 16 Hot-swap SAS/SATA power connector optional backplane 3 - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 138
the section about recovering the unified extensible firmware interface (UEFI) code in the Hardware Maintenance Manual for information about using the UEFI boot recovery jumper. The following illustration shows the switches and jumpers on the system board. 132 ThinkServer RD220 Hardware Maintenance - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 139
the primary IMM firmware ROM page. • Pins 2 and 3: Loads the secondary (backup) IMM firmware ROM page. is turned on. This can cause an unpredictable problem. Switch block 3, switches 1 - 8 describes all power cords and external cables. (Review the information in Chapter 2 "Safety information - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 140
8 error LEDs 19 8 Reserved 20 9 Fan 1 error LED 21 10 Reserved 22 11 Fan 2 error LED 23 12 Reserved 24 134 ThinkServer RD220 Hardware Maintenance Manual Fan 3 error LED Power channel A LED Power channel B LED Power channel C error LED Power channel D error LED Power channel E error - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 141
the connectors and LEDs on the SAS riser cards. Note: Error LEDs remain lit only while the server is connected to power. A 12-drive-capable model server or a diskless model server contains the following riser card: 1 USB connector 2 PCI Express RAID adapter 3 SAS error LED A tape-enabled - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 142
if the server and operating system support hot-swap capability, you can instructions for removing or installing a specific hot-swap component for any additional procedures that you might have to perform before you remove or install the component. 136 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 143
1 2 3 000000 000000 000000 000000 Cover PCI riser-card assembly PCI riser-card assembly 11 CD/DVD drive 12 Operator information panel 13 Front bezel (some models) Chapter 6. Removing and installing FRUs 137 - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 144
server is not working correctly, see the "Diagnosing a problem" on page 19 for diagnostic information. To remove the cover steps: 1. Read the safety information in the Installation and User Guide document. 2. If you are planning to view the error LEDs 138 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 145
Attention: For proper cooling and airflow, replace the cover before you turn on the server. Operating the server for extended periods of time (over 30 minutes) with the cover removed might damage server components. Installing the server cover Attention: For proper cooling and airflow, install the - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 146
to return the operator information panel assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing the them from the backplane. See Removing a hot-swap hard disk drive for details. 140 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 147
server, then lifting it up. If you are instructed to return the backplane, follow all packaging instructions, and use any packaging materials for shipping that internal routing and connectors for the two SAS signal cables (in server models with eight SAS drive bays). Notes: 1. To connect the SAS - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 148
the internal routing and connector for the SATA cable 1 . The following illustration shows the internal routing and connector for the operator information panel cable. 142 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 149
1 Top cover latch receptacle 2 Operator panel cable The following illustration shows the internal routing and connector for the USB/video cable. Note: The USB cable is routed under the video cable and then both the USB and video cables are routed under the cable retention tab and the top cover - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 150
The following illustrations show the internal routing for the SAS hard disk drive backplane cables. 1 DIMM air baffle 2 SAS expander card 3 New backplane 144 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 151
x8 connectors. You can replace a PCI Express riser-card assembly with a riser-card assembly that contains one PCI Express Gen 2 x16 connector. See http://www.lenovo.com/thinkserver for a list of riser-card assemblies that you can use with the server. Chapter 6. Removing and installing FRUs 145 - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 152
-card assembly To install a PCI riser-card assembly, complete the following steps. Note: The illustrations in this document might differ slightly from your hardware. 146 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 153
000 000 000 000 000 0000 0000000 0000 0000000 0000 0000000 0000 0000000 0000000 000000000 000000000 00 000000000 00 000000000 000000000 000000000 1 PCI riser-card assembly 2 2 PCI riser-card assembly 1 3 Alignment slots 4 Alignment brackets 5 PCI riser connector 1 6 PCI riser connector - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 154
describes removing an adapter from a PCI expansion slot in a PCI riser-card assembly. These instructions apply to PCI adapters such as video graphic adapters and network adapters. To remove a SAS the adapter (see Removing a PCI riser-card assembly). 148 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 155
for the cluster solution before you update the code. Some high end video adapters are supported by your server. See http://www.lenovo.com/thinkserver for more information. Notes: 1. If you are installing a video adapter in your server, do not set the maximum digital video resolution above 1600 - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 156
riser-card connector on the system board; align the rear of the assembly with the guides on the rear of the server. 4. Press down on the assembly. Make sure that the riser-card assembly is fully seated in the riser-card connector on the system board. 150 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 157
5. Perform any configuration tasks that are required for the adapter. 6. Install the server cover (see Completing the installation). 7. Slide the server into the rack. 8. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server. Removing an - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 158
devices, you must first remove the microprocessor 2 air baffle to access certain components. The following illustration shows how to remove the microprocessor 2 air baffle. 152 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 159
000 000 000 000 000 0000 0000000 0000 0000000 0000 0000000 0000 0000000 0000000 000000000 000000000 00 000000000 00 000000000 000000000 000000000 1 Hole 2 Pin 3 Microprocessor 2 air baffle 4 Tab 5 PCI riser-card assembly 2 To remove the microprocessor 2 air baffle, complete the following - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 160
and airflow, replace all air baffles before you turn on the server. Operating the server with any air baffle removed might damage server components. 154 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 161
Step 7. Install PCI riser-card assembly 2. Step 8. Install the cover (see Completing the installation). Step 9. Slide the server into the rack. Step 10. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server. Removing the DIMM air baffle When - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 162
cover (see "Completing the installation" on page 202). Removing a PCI adapter To remove an adapter from a PCI riser-card assembly, complete the following steps. 156 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 163
000 000 000 1 Adapter 2 Expansion slot cover 3 PCI riser-card assembly Step 1. Step 2. Step 3. Read the safety information that begins on page Safety information. Turn off the server and peripheral devices and disconnect all power cords and external cables (see Turning off the server). Press - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 164
support only one adapter. • The expansion slots in the PCI riser cards accommodate the various form factors of the non-hot-plug adapters as follows: - Expansion slot 1: Full-height, full-length - Expansion slot 2: Low-profile with standard bracket 158 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 165
types might be different. For a list of supported riser-card assemblies, see http://www.lenovo.com/thinkserver. • The system scans devices in the following order, if you have not changed the default boot precedence - Video unified extensible firmware interface (UEFI)(fixed) - System board Ethernet - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 166
assembly. See Installing the full-length-adapter bracket for instructions. b. Align the adapter with the adapter connector on the riser-card, and the guide on the external end of the PCI riser-card selected PCI riser connector on the system board. 160 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 167
in the side of the chassis; align the rear of the assembly with the guides on the rear of the server • PCI riser connector 2: Carefully align the bottom card connector on the system board; align the rear of the assembly with the guides on the rear of the server. 10. Press down on the assembly. Make - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 168
bracket to the right until it clicks into place. Step 6. Return to the adapter-installation instructions. Storing the full-length-adapter bracket If you are removing a full-length adapter in the in the storage location on the riser-card assembly. 162 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 169
presence and blue-screen capture capability. This feature provides graphical console redirection with remote keyboard and mouse interaction, plus remote diskette and CD/DVD drive support. Chapter 6. Removing and installing FRUs 163 - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 170
peripheral devices and disconnect all power cords and external cables. Slide the server out of the rack. Remove the cover (see Removing the cover). 164 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 171
to return the DIMM, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing a memory module The following notes describe the types of dual inline memory modules (DIMMs) that the server supports and other information that you must consider - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 172
http://www.lenovo.com/thinkserver/ for a list of supported memory modules for the server. • The server supports a maximum of 16 single-rank or dual-rank DIMMs. • The server supports three single- or 4GB) - e is the number of ranks 1 = single-rank 166 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 173
the fastest common frequency. - Mixing registered and unbuffered DIMMs is not supported. • The DIMM options that are available for the server are 1 GB, 2 GB, 4 GB, and 8 GB (when available). The server supports a minimum of 1 GB and a maximum of 128 GB of system memory. - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 174
channel 2 are not used in memory-mirroring mode. Figure 1. Memory channel interface layout The following table lists the DIMM connectors on each memory channel. 168 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 175
Table 10. Connectors on each memory channel Memory channel Channel 0 Channel 1 Channel 2 DIMM connectors 1, 2, 3, 9, 10, 11 4, 5, 6, 12, 13, 14 7, 8, 15, 16 The following illustration shows the memory connector layout that is associated with each microprocessor. For example, DIMM connectors 9, 10, - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 176
retaining clips or damaging the DIMM connectors, open and close the clips gently. 6. Open the retaining clip 2 on each end of the DIMM connector. 170 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 177
7. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the server. Then, remove the DIMM from the package. 8. Turn the DIMM so that the DIMM keys align correctly with the connector. 9. Insert the DIMM into the connector 1 by aligning the edges of the DIMM - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 178
. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. 172 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 179
00000000 00000000 00000 00000000 000000 00000 00000000 000000 00000 000000 0 00000 00 000000 0000000 0000000 0000000 000 0000000 000 0000000 000 00000 0000000 00000 0000000 00000 0000000 0000000 1 Power supply filler panel 2 Hot-swap power supply 2 Attention: During normal operation, - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 180
connector on the system board for each double-fan. See "System-board internal connectors" on page 130 for the locations of the fan connectors. 174 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 181
Table 12. Fan connectors on the system board Fan number 1 2 3 System board fan connector 2 4 6 To install any of the three replaceable fans, complete the following steps: Step 1. Read the safety information that begins on page Chapter 2 "Safety information" on page 3. Step 2. If you have not done - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 182
the pins 2 and lift the fan bracket out of the server. Installing the fan bracket To install the fan bracket, complete the following steps. 176 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 183
SAS riser card and controller assembly To remove the SAS riser-card and controller assembly from the server, complete the steps for the applicable server model. • 12-drive-capable server model: Chapter 6. Removing and installing FRUs 177 - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 184
from the system board. 2. Lift the assembly out of the server. • Tape-enabled server model: 000 000 000 000 000 000 0000000 000 0000000 000 0000000 000 0000000 0000000 1. Press down for the applicable server model. • 12-drive-capable server model: 178 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 185
of the SAS controller until the SAS riser card is firmly seated and the SAS controller card retention latch clicks into place. • Tape-enabled server model: 000 000 000 000 000 000 0000000 000 0000000 000 0000000 000 0000000 0000000 1. Align the pins on the back side of the SAS riser - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 186
(see Removing the SAS riser card and controller assembly). 12-drive-capable server model: 000 000 000 000 000 000 0000000 000 0000000 000 0000000 000 0000000 0000000 1 SAS riser card 2 SAS controller 3 Release tab Tape-enabled server model: 180 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 187
you are replacing the SAS controller with another supported SAS controller, continue with Installing a SAS controller the battery to the SAS controller as instructed in the documentation that comes with the the controller retention bracket (tape-enabled model servers only) to the correct location - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 188
connector on the SAS riser card. (Tape-enabled model server only) Gently press the opposite edge of the the controller firmware sets the controller cache to write-through mode; after the battery is fully charged, the controller firmware re-enables 182 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 189
To move the SAS-controller retention bracket to a different position to accommodate the dimensions of the current SAS controller, complete the following steps: Step 1. Step 2. Step 3. Step 4. Read the safety information that begins on page Chapter 2 "Safety information" on page 3. Make sure that - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 190
3 . b. Lift the battery and battery carrier from the tray and carefully disconnect the remote battery cable from the interposer card on the SAS controller. 184 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 191
1 Battery cable 2 Remote battery cable connector 3 Battery 4 Battery carrier 5 Battery connector e. If you are instructed to return the SAS controller battery, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Chapter 6. Removing and - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 192
2 Remote battery cable c. On the remote battery tray, find the pattern of recessed rings that matches the posts on the battery and battery carrier. 186 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 193
from the bay. If you are instructed to return the hot-swap drive, follow all packaging instructions, and use any packaging materials for available for 12-drive-capable server models. For a list of supported 2.5-inch hard disk drives, see http://www.lenovo.com/thinkserver. • All hot-swap drives - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 194
drive assembly with the guide rails in the bay. problems" on page 125. Note: You might have to reconfigure the disk arrays after you install hard disk drives. Removing a CD-RW/DVD drive To remove the CD-RW/DVD drive, complete the following steps. 188 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 195
the bay 2 . Step 6. Remove the drive retention clip 1 from the drive (held with alignment pins 2 ). Step 7. If you are instructed to return the CD-RW/DVD drive, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing a CD-RW/DVD drive To - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 196
the tray. 8. If you are not installing another drive in the bay, insert the tape drive filler panel into the empty tape drive bay. 190 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 197
tape drive as shown, using the four screws that you removed from the former drive. 1 Tape drive 2 Tray 3 Latch 3. Prepare the drive according to the instructions that come with the drive, setting any switches or jumpers. 4. Slide the tape-drive assembly most of the way into the tape-drive bay - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 198
microprocessor 2 air baffle). Step 5. Open the heat-sink release lever to the fully open position. 1 Heat-sink release lever 2 Microprocessor 3 Retainer bracket 4 Lock tab 192 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 199
"http://www.lenovo.com/support" on page . 2. Enter your product number (machine type and model number) or select Servers and Storage from the Select your product list. 3. From Family list, select ThinkServer, and click Continue. 4. Click Downloads and drivers to download firmware updates. Important - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 200
installing a new heat-sink assembly that did not come with thermal grease, see Thermal grease for instructions for applying thermal grease; then, continue with step Step 1 "" on page 194 of this procedure to secure the microprocessor in the socket. 194 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 201
Step 5. Install a heat sink on the microprocessor. Attention: Do not touch the thermal grease 1 on the bottom of the heat sink 2 or set down the heat sink after you remove the plastic cover. Touching the thermal grease will contaminate it. The following illustration shows the bottom surface of the - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 202
Chapter 2 "Safety information" on page 3. 2. Follow any special handling and installation instructions that come with the battery. 3. Turn off the server and peripheral devices, and and connectors). 7. Locate the battery on the system board 1 . 196 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 203
socket. 9. Dispose of the battery as required by local ordinances or regulations. See the Important Notices and Safety Information on the ThinkServer Documentation DVD for more information. Installing the battery The following notes describe information that you must consider when you replace the - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 204
ThinkServer Documentation DVD for more information. To install the replacement battery, complete the following steps: Step 1. Step 2. Follow any special handling and installation instructions • Set the power-on password. • Reconfigure the server. 198 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 205
for reinstallation. 4. Remove the applicable air baffle; then, remove the heat sink and microprocessor. See Removing a microprocessor and heat sink for instructions; then, continue with step . 5. Remove the four screws that secure the heat-sink retention module to the system board; then, lift - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 206
Make sure that you have the latest firmware or a copy of the pre-existing firmware before you proceed. 5. Remove the the server, remove it. (See Removing a virtual media key for instructions). 8. Remove the air baffles (see Removing the DIMM air baffle ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 207
to return the system board, follow all packaging instructions, and use any packaging materials for shipping that the system board, you must either update the server with the latest firmware or restore the pre-existing firmware that the customer provides on a diskette or CD image. To reinstall the - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 208
server in a rack. See the Rack Installation Instructions that come with the server for complete rack installation and removal instructions. 6. To attach peripheral devices and connect the power 00000 0000000000000 000000 0000000000000 00000 00000 202 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 209
. See the documentation that comes with any external devices for additional cabling instructions. It might be easier for you to route cables before you connect the new configuration settings. Some optional devices have device drivers that you must install. See the documentation that comes with - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 210
204 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 211
ThinkServer RD220 Type 3729, 3779, 3797, and 3798 server, except as specified otherwise in Replaceable server components. To check for an updated parts listing on the Web, go to: http://www.lenovo.com/support device or the power cord. Other Self-service CRUs depending on product design might include - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 212
00000 00000 00000 00000 00000 00000 000 000 000 000 00 00 00 00 00 000000 000000 000000 000000 The following table lists the part numbers for the server components. 206 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 213
models CTO) Memory, IBM 1 GB (single-rank) (1Rx8) PC3-10600R-999 DDR3 chipkill RDIMM 1333 MHz (models CTO) Memory, IBM 2 GB (dual-rank) (2Rx8) PC3-10600R-999 DDR3 chipkill RDIMM 1333 MHz (models CTO) Memory, IBM 43V7072 Chapter 7. Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798 207 - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 214
HDD (models CTO All Models) Hard disk drive, 146GB 10K SFF 6Gbps HS HDD (models CTO All Models) Hard disk drive, 300GB 10K SFF 6Gbps HS HDD (models CTO All Models) Hard disk drive, 73GB 15K SFF 6Gbps HS HDD (models CTO All Models FRU part number 208 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 215
assembly (1 x 16) (models CTO) PCI Express riser card assembly (2 x 8) (models CTO) CRU part number (Tier 1) 49Y5363 43V7064 43V7063 CRU part number (Tier 2) CRU part number (Tier 2) FRU part number FRU part number Chapter 7. Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798 209 - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 216
43V7073 44W3256 46U1988 46U2117 CRU part number (Tier 2) 43V7070 FRU part number 46D1262 46D1263 46D1264 46D1265 46D1266 46D1267 46D1268 46D1269 46D1270 46D1271 46D1272 43V7072 210 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 217
SFF 6Gbps HS HDD (models CTO All Models) Hard disk drive, 300GB 10K SFF 6Gbps HS HDD (models CTO All Models) Hard disk drive, 73GB 15K SFF 6Gbps HS HDD (models CTO All Models) Hard disk drive 46C7528 FRU part number Chapter 7. Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798 211 - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 218
number (Tier 1) 49Y5363 43V7064 43V7063 49Y4820 CRU part number (Tier 2) FRU part number 46D1262 46D1263 46D1264 46D1265 46D1266 46D1267 46D1268 46D1269 46D1270 46D1271 46D1272 212 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 219
HDD (models CTO All Models) Hard disk drive, 146GB 10K SFF 6Gbps HS HDD (models CTO All Models) Hard disk drive, 300GB 10K SFF 6Gbps HS HDD (models CTO All Models) Hard disk drive, 73GB 15K SFF 6Gbps HS HDD (models CTO All Models 7. Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798 213 - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 220
key (models CTO) Serve RAID M5014 SAS/SATA controller (models CTO) M5000 advance raid feature key (models CTO) 49Y5360 44T2248 41Y9292 49Y5356 59P4739 49Y4823 49Y5366 46M0862 46M0864 46M0922 46M0931 CRU part number (Tier 2) FRU part number 214 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 221
DDR3-1333 2Rx8 LP RDIMM (models CTO) 46U1992 CRU part number (Tier 2) CRU part number (Tier 2) FRU part number FRU part number 46D1262 46D1263 46D1264 46D1265 46D1266 46D1267 46D1268 46D1269 46D1270 46D1271 46D1272 Chapter 7. Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798 215 - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 222
HDD (models CTO All Models) CRU part number (Tier 1) 46U1993 46U1994 39Y7201 44W3254 44W3256 46U2140 49Y5359 43V7065 49Y5362 49Y5361 49Y5357 49Y4821 42D0545 43V7073 46U1988 46U2117 46U2120 CRU part number (Tier 2) 43V7070 FRU part number 43V7072 216 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 223
43W4301 39Y6100 39Y6070 44E8690 44E8763 43W4297 44E4372 43W4342 49Y5355 49Y5368 49Y5354 49Y4817 46M6441 46M6443 CRU part number (Tier 2) 46C7528 FRU part number Chapter 7. Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798 217 - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 224
ServeRAID-MR10i battery Part number 33F8354 43W4301 Table 19. Consumable parts, Type 3797 Index Description Battery, 3.0 volt ServeRAID-MR10i battery Part number 33F8354 43W4301 218 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 225
Denmark 2.8M (models CTO 18G 189G) 39M5144 S. Africa 2.8M (models CTO 18G 18M 19G 19M) 39M5151 UK 2.8M (models CTO) 39M5158 Switzerland 2.8M (models CTO 18S 18G 19S 19G) 39M5172 Israel 2.8M (models CTO 18G 19G) Chapter 7. Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798 219 - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 226
Models) SBS Prem English (CTO All Models) SBS Prem French (CTO All Models) SBS Prem German (CTO All Models) SBS Prem Japanese (CTO All Models) SBS Prem Spanish (CTO All Models) EBS STD English (CTO All Models) EBS Premium English (CTO All Models) 220 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 227
All Models) ENT64GR (CTO All Models) ENT64 JP (CTO All Models) ENT64 IT (CTO All Models) ENT64 SP (CTO All Models) ENT64 TR (CTO All Models) ENT64 NL (CTO All Models) ENT64 KR (CTO All Models) ENT64 CT (CTO All Models) Chapter 7. Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798 221 - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 228
Flash drive - virtual media key (CTO All Models) Easy manage DVD (CTO All Models) Documentation (CTO All Models) Easy start up DVD (CTO All Models) SBS64US (CTO All Models) EBS64US (CTO All Models) STD64CT (CTO All Models) STD64HK (CTO All Models) 222 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 229
(models CTO) 39M5158 Switzerland 2.8M (models CTO 11G 13S 13G 14S 14G 15S 15G 16S 16G 17S 17G 1DG 1EG 1FS 1FG 1HG 1JG 1LS 1LG) 39M5172 Israel 2.8M (models CTO 11G 12G 13G 14G 15G 16G 17G 1DG 1EG 1FG 1HG 1JG 1LG) Chapter 7. Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798 223 - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 230
Models) SBS Prem English (CTO All Models) SBS Prem French (CTO All Models) SBS Prem German (CTO All Models) SBS Prem Japanese (CTO All Models) SBS Prem Spanish (CTO All Models) EBS STD English (CTO All Models) EBS Premium English (CTO All Models) 224 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 231
and verify the operation of any other product, program, or service. Lenovo may have patents or pending patent applications covering subject matter described document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 232
. Other company, product, or service names may be trademarks or service marks of others. Important notes supported drives that are available from Lenovo. Maximum memory might require replacement of the standard memory with an optional memory module. 226 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 233
or warranties with respect to non-Lenovo products. Support (if any) for the non-Lenovo products is provided by the third party, not Lenovo. Some software might differ from its retail version (if available) and might not include user manuals or all program functionality. Product recycling - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 234
Title 22, Division 4.5 Chapter 33. Best Management Practices for Perchlorate Materials. This product/part may include a lithium manganese dioxide battery which contains a perchlorate substance. 228 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 235
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 236
zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Handbüchern angegeben, zu installieren und zu betreiben. 230 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 237
Japanese Voluntary Control Council for Interference (VCCI) statement Japanese recycling statements Appendix A. Notices 231 - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 238
Taiwanese Class A warning statement Chinese Class A warning statement Korean Class A warning statement 232 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 239
DIMMs 164 memory 164 customer replaceable units (CRUs) 205 © Copyright Lenovo 2009, 2010 D data collection 19, 23 diagnostic error codes 151 adapter, removing 151 controller troubleshooting 125 Ethernet device failed 107 external field replaceable units (FRUs) 205 firmware, UEFI-compliant 13 FRUs, - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 240
187 heat sink 193 heat-sink retention module 199 hot-swap drive 188 IBM Virtual Media Key 163 memory module 169 memory modules 165 microprocessor 193 microprocessor microprocessor 234 ThinkServer RD220 Hardware Maintenance Manual applying thermal grease 194 heat sink 195 problems 125 removing 192 - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 241
troubleshooting procedures 21, 25 start here 19 turning off the server 47 © Copyright Lenovo 2009, 2010 U UEFI code, recovering 115 undetermined problems 126 undocumented problems 22, 25 V video adapter 149 virtual media key removing 163 virtual media key, installing 163 W Web site Lenovo support - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 242
236 ThinkServer RD220 Hardware Maintenance Manual - Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 243
- Lenovo ThinkServer RD220 | Hardware Maintenance Manual for RD220 - Page 244
Part Number: 40M2493 Printed in USA (1P) P/N: 40M2493 *40M2493*
ThinkServer RD220
Hardware Maintenance Manual
ThinkServer RD220 Types 3797, 3798, 3779, and 3729