Lenovo ThinkServer RD330 (English) Warranty and Support Information
Lenovo ThinkServer RD330 Manual
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- Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 1
ThinkServer Warranty and Support Information Machine Types: 3057, 3059, 3061, 3064, 3065, 3069, 3070, 3071, 3072, 3073, 3074, 4302, 4304, 4305, and 4306 - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 2
on page 11 • Chapter 5 "Notices" on page 23 First Edition (August 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to restrictions set forth in - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 3
1 ThinkServer Web site 3 Lenovo Support Web site 4 Recording your server information 4 Chapter 2. Help and service 5 Registering your server with Lenovo 5 Before you call 5 Calling for service 5 Worldwide Lenovo Support telephone list 6 Using other services 9 Purchasing additional services - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 4
ii ThinkServer Warranty and Support Information - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 5
tuotteen käyttöä. Avant d'utiliser le produit, veillez à bien lire et comprendre les instructions de sécurité multilingues figurant sur le DVD de documentation fourni avec le produit. DVD ációs DVD lemezen található, több nyelven elolvasható biztonsági előírásokat. © Copyright Lenovo 2012 iii - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 6
čnete uporabljati izdelek, je pomembno, da preberete in razumete večjezična varnostna navodila na DVD-ju z dokumentacijo, ki ste ga prejeli skupaj z izdelkom. iv ThinkServer Warranty and Support Information - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 7
använda produkten DVD Bu ürünü kullanmadan önce, ürünle birlikte gönderilen belge DVD'si üzerindeki çok dil içeren güvenlik yönergelerini okuyup anladýðýnýzdan emin olun DVD ThinkServer Warranty and Support Information v - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 8
vi ThinkServer Warranty and Support Information - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 9
Lenovo Support Web site. • Important Notices This document includes safety and legal notices that you should read and understand before using the server. • Rack Installation Instructions This document provides instructions on how to install your server into a standard rack optical drive. The DVD - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 10
and Support Information This document includes the Lenovo warranty server. • Rack Installation Instructions This document provides instructions on how to install your server into a standard rack cabinet by using the rail kit shipped with the server. • ThinkServer Management Module User Guide - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 11
the Lenovo Limited Warranty (LLW). • Access the online manuals for your products. • Access troubleshooting and support information for your server model and other supported products. • Download the latest device drivers and software updates for your server model. • Find the service and support phone - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 12
on the Lenovo Support Web site at: http://www.lenovo.com/support This Web site is updated with the latest support information such as the following: • Drivers and software • Diagnostic solutions • Product and service warranty • Product and parts details • User guides and manuals • Knowledge base - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 13
following the instructions at: http://www.lenovo.com/register When you register your server, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your server with Lenovo, you will receive quicker service when you - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 14
or by Lenovo or non-warranted Lenovo parts • Identification of software problem sources • Configuration of the Unified Extensible Firmware Interface (UEFI) Basic Input Output System (BIOS) as part of an installation or upgrade • Changes, modifications, or upgrades to device drivers • Installation - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 15
Free: 800-0000-418 Standard Charges Apply: 002-02-2594-8500 (English, Arabic) 800-6264 (Spanish) +372 6776793 or +372 66 00 800 Warranty service and support: +358-800-1-4260 (Finnish) 0810-631-213 (French) 01805-004618 (German) +30-210-680-1700 1800-624-0051 (Spanish) Tegucigalpa: 232-4222 San Pedro - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 16
(English) +972-3-9142800 *6557 (Hebrew, English) Warranty service and support: +39-800-820094 (Italian) IntelliStation and xSeries Inside 0800-733-222 (English) 001-800-220-1830 (Spanish) 8152-1550 (Norwegian) Lenovo Customer Support Center: 001-866-434-2080 (Toll Free) 206-6047 (Spanish) 0-800-50- - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 17
507 333 (Ukrainian, Russian, English) 80004447023 (English, Arabic) Standard warranty support: 08705-500-900 (English) 1-800-426-7378 (English) 000-411-005 other services If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop, notebook, or server - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 18
. To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to http://www.lenovo.com/support, click Warranty, and follow the instructions on the screen. For technical assistance with the installation of or - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 19
as shown on your sales receipt or invoice or as may be otherwise specified by Lenovo. The warranty period and type of warranty service that apply to your product are as specified in "Part 3 - Warranty Service Information" below. This warranty only applies to products in the country or region of - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 20
" or "CRU." If so, the Service Provider will ship the CRU to you for you to install. If your problem cannot be resolved over the telephone; through the application of software updates or the installation of a CRU, the Service Provider will arrange for 12 ThinkServer Warranty and Support Information - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 21
your product, your sole remedy under this Limited Warranty is to return the product to your place of purchase or to Lenovo for a refund of your purchase price. Replacement Products and Parts When warranty service involves the replacement of a product or part, the replaced product or part becomes - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 22
OF LENOVO, ITS AFFILIATESS, SUPPLIERS, RESELLERS OR SERVICE LENOVO. NOTHING IN THIS WARRANTY AFFECTS STATUTORY RIGHTS, INCLUDING RIGHTS OF CONSUMERS UNDER LAWS OR REGULATIONS GOVERNING THE SALE OF CONSUMER GOODS THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT. 14 ThinkServer Warranty and Support - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 23
may result in loss of data, if the product is capable of retaining user-generated data. The following is added to the same section in Part 1: Use of Personal Contact Information: Lenovo will not be able to perform our service under this warranty if you refuse to provide your information or do not - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 24
GOODWILL OR ANTICIPATED SAVINGS. IN NO CASE SHALL THE TOTAL LIABILITY OF LENOVO, ITS AFFILIATESS, SUPPLIERS, RESELLERS OR SERVICE PROVIDERS FOR DAMAGES FROM ANY CAUSE EXCEED THE AMOUNT OF ACTUAL DIRECT for any other reasonably foreseeable loss or 16 ThinkServer Warranty and Support Information - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 25
not amount to a major failure. New Zealand The following is added to the same section in Part 1: Use of Personal Information: Lenovo will not be able to perform our service under this warranty if you refuse to provide your information or do not wish us to transfer your information to our agent - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 26
factors. Types of Warranty Service 1. Customer Replaceable Unit ("CRU") Service Under CRU Service, the Service Provider will ship CRUs to you at its cost for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 27
has been repaired or exchanged, it will be returned to you at Lenovo's risk and expense, unless the Service Provider specifies otherwise. 6. Customer Two-Way Mail-In Service Under Customer Two-Way Mail-In Service, your product will be repaired or exchanged after you deliver it to a designated - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 28
una lista de los Centros de servicio autorizados, por favor, visite: http://www.lenovo.com/mx/es/servicios Importado por: Lenovo México S. de R.L. de C.V. Av. Santa Fe 505, Piso 15 Col. Cruz Manca Cuajimalpa, D.F., México C.P. 05349 Tel. (55) 5000 8500 20 ThinkServer Warranty and Support Information - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 29
terms of the applicable warranty service type for your country or region. The User Guide for your server provides instructions for replacing self-service and optional-service CRUs. The User Guide is available on both the documentation DVD that comes with your server and the Lenovo Web site at: http - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 30
Optional-service CRUs • Diagnostic module • Front panel board • Hot-swap hard disk drive backplane • Microprocessor • ThinkServer RAID 500 Upgrade Key for Advanced RAID (available as an option) • ThinkServer RAID 700 Battery (available as an option) 22 ThinkServer Warranty and Support Information - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 31
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user use in implantation or other life support applications where malfunction may result in - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 32
vary. Users of this ThinkServer are trademarks of Lenovo in the United States, other countries, or both. Microsoft and Windows are trademarks of the Microsoft group of companies. Linux is a registered trademark of Linus Torvalds. Other company, product, or service names may be trademarks or service - Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 33
- Lenovo ThinkServer RD330 | (English) Warranty and Support Information - Page 34
ThinkServer
Warranty and Support Information
Machine Types:
3057, 3059, 3061, 3064, 3065, 3069, 3070, 3071, 3072, 3073,
3074, 4302, 4304, 4305, and 4306