Lenovo ThinkServer TD200x (English) Installation and User Guide
Lenovo ThinkServer TD200x Manual
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- Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 1
Installation and User Guide ThinkServer TD200x Machine Types: 3719, 3821, 3822, and 3823 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 2
- Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 3
ThinkServer TD200x Types 3719, 3821, 3822, and 3823 Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 4
181 and the Warranty and Support Information document on the Lenovo® ThinkServer Documentation DVD. First Edition (June 2009) © Copyright Lenovo 2009. Portions © Copyright International Business Machines Corporation 2009. LENOVO products, data, computer software, and services have been developed - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 5
technologies ...Specifications ...Software ...EasyStartup ...EasyManage...Reliability, availability, and serviceability ...Chapter ...Installing the fan-cage assembly ...Removing the battery ...Installing the battery ...© Lenovo 2009. Portions © IBM Corp. 2009. customer replaceable ... ... 37 37 38 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 6
capture . Obtaining the IP address for the Web interface access ...Logging on to the Web interface ...Advanced Settings Utility program ...Installing ThinkServer EasyManage software ...Installation requirements ... iv ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 7
...Troubleshooting tables ...DVD drive problems ...General problems ...Hard disk drive problems...Intermittent problems ...Keyboard, mouse, or pointing-device problems. Memory problems ...Microprocessor problems...Monitor problems ...Optional-device problems ...Power problems ...Serial port problems - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 8
Avis de conformité - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 9
prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Lenovo 2009. Portions © IBM Corp. 2009. vii - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 10
document before you perform the procedures. Read any additional safety information that comes with the server or optional device before you install the device. viii ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 11
damage. v Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures. v Connect and disconnect cables as described in the following table when installing, moving - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 12
: v Throw or immerse into water v Heat to more than 100° C (212° F) v Repair or disassemble Dispose of the battery as required by local ordinances or regulations. x ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 13
: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 14
more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 2 1 xii ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 15
levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Statement 11: CAUTION: The following label indicates sharp edges, corners, or joints nearby - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 16
. Refer to the information that is provided with your device for electrical specifications. Statement 15: CAUTION: Make sure that the rack is secured properly to 240 V under any distribution fault condition. xiv ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 17
Chapter 1. Introduction This Installation and User Guide is intended to use with your Lenovo® ThinkServer™ TD200x (Machine Types 3719, 3821, 3822, and 3823) server. This document contains information about: v Setting up and cabling the server v Starting and configuring the server v Installing - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 18
attached to the keys. For a list of supported optional devices for the server, go to http://www.lenovo.com/thinkserver and click the Options tab. Notices and statements hazardous procedure step or situation. 2 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 19
printed, provided in server packaging Lenovo Support Web site: http:// www.lenovo.com/ support Available on the ThinkServer Documentation DVD Available on the ThinkServer Documentation DVD Important Notices Hardware Maintenance Manual Warranty and Support Information Safety Information Chapter - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 20
4 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 21
page 119 Install operating system "Using the ThinkServer EasyStartup DVD" on page 115 and applications Install applications Refer to the instructions that came with the hardware option ThinkServer EasyStartup program. "Using the Integrated Management Module" on page 120 "Installing ThinkServer - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 22
6 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 23
3. What is included with your server The TD200x server package includes the server, printed instructions, the ThinkServer Documentation DVD, and software media. 1 2 Server Power cords, documentation, and software media Features and technologies The TD200x server offers the following features and - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 24
Lenovo service and support. support providing secure remote power-on/power-off and several standard alerts for components such as fans, voltage, and temperature. v Large data-storage capacity and hot-swap capability 8 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 25
will operate as an x8 adapter. v Redundant cooling and power capabilities The server supports up to two 920-watt hot-swap power supplies. If the server came with the maximum load on the server is less than 920 watts and a problem occurs with one of the power supplies, the other power supply can meet - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 26
system does not support TOE. Specifications The following information is a summary of the features and specifications of the server. Depending on the server model, some features might not be available, or some specifications might not apply. 10 ThinkServer TD200x Types 3719, 3821, 3822, and 3823 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 27
list of fully configured or 20 kg (42 lb.) minimum supported microprocessors, see http://www.lenovo.com/thinkserver and click Integrated functions: Options. v Integrated management module (IMM), which provides service processor control and Memory: monitoring functions, video controller, remote v 16 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 28
(NMI) Automatic Server Restart (ASR) logic supporting a system restart when the operating system becomes unresponsive v 1. Service availability will vary by country. Response time varies; may exclude holidays. 12 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 29
Failure Prediction alerts v Read-only memory (ROM) checksums v Redundant Ethernet capabilities (requires an optional Ethernet adapter) with failover support v Standby voltage for systems-management features and monitoring v System auto-configuring from the configuration menu v System-error LED on - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 30
14 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 31
power is not present, or the power supply or the LED itself has failed. A system-power LED is also on the rear of the server. © Lenovo 2009. Portions © IBM Corp. 2009. 15 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 32
Power-control button: Press this button to turn the server on and off manually. A power-control-button shield comes with the server. You can install this on the operator information panel on the front of the server. 16 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 33
are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units error has occurred. Use the diagnostic LED panel and the system service label to further isolate the error. System error (amber) EasyLED - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 34
the problem is solved. v See the Parts Listing in the Hardware Maintenance Manual to Trained service technician only)," that step must be performed only by a trained service technician. Specifications" on page 10). 18 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 35
the Action column until the problem is solved. v See the Parts Listing in the Hardware Maintenance Manual to determine which components are 2. If an individual fan LED is lit, replace the fan. 3. (Trained service technician only) Replace the system board. Power supply A power supply has failed or - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 36
until the problem is solved. v See the Parts Listing in the Hardware Maintenance Manual to determine instructions for that LED. 3. If the MEM LED is lit, follow the instructions for that LED. 4. Restart the server. 20 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 37
problem is solved. v See the Parts Listing in the Hardware Maintenance Manual a different slot or replace the DIMM. d. (Trained service technician only) Replace the system board. v The server an invalid memory configuration.) Remove and install supported DIMMs (see "Installing a memory module" - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 38
in the Action column until the problem is solved. v See the Parts Listing in the Hardware Maintenance Manual to determine which components are service technician only) Replace the incompatible microprocessor. 22 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 39
in the Action column until the problem is solved. v See the Parts Listing in the Hardware Maintenance Manual to determine which components are customer the EasyLED diagnostics LEDs, the problems that they indicate, and actions to solve the problems. Look at the system service label on the top of the - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 40
typical operation, both the ac and dc-power LEDs are lit. For any other combination of LEDs, see "Power-supply LEDs" on page 33. 24 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 41
ac-power LED: Each hot-swap power supply has an ac-power LED and a dc-power LED. When the ac-power LED is lit, it indicates that sufficient power is coming into the power supply through the power cord. During typical operation, both the ac and dc-power LEDs are lit. For any other combination of LEDs - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 42
standard in the TD200x server. 1 PCI Express x8 slot 7 The following illustration shows two additional PCI-X expansion slots that are available on the PCI-X extender card. 1 2 PCI-X 1 slot 7 PCI-X 2 slot 8 26 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 43
System-board external connectors The following illustration shows the external input/output connectors and the NMI button on the system board. 1 2 3 4 5 6 Video port Serial port 10/100m RJ45 LAN connector NMI button USB ports GbE RJ45 LAN connectors System-board switches and jumpers The following - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 44
-sensitive devices" on page 39.) 2. Any system-board switch or jumper blocks that are not shown in the illustrations in this document are reserved. 28 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 45
System-board LEDs The following illustration shows the LEDs on the system board. 1 2 3 4 5 6 7 8 PCI slot 1 error LED PCI slot 2 error LED PCI slot 3 error LED HS heartbeat LED PCI slot 4 error LED PCI slot 5 error LED PCI slot 6 error LED IMM heartbeat LED 9 10 11 12 13 14 15 16 Battery error - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 46
column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which service technician only) Failing microprocessor b. (Trained service technician only) System board 30 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 47
in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are the microprocessor information to compare the installed microprocessor specifications. 2. (Trained service technician only) Remove and replace one of the - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 48
the failure remains, call Lenovo Service and Support for additional troubleshooting information. H8 heartbeat LED service technician only) If the H8 heartbeat LED is not blinking, replace the system board. 32 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 49
Power-supply LEDs The following illustration shows the power-supply LEDs on the rear of the server. For more information about solving power-supply problems, see the Hardware Maintenance Manual. 1 2 3 ac power LED dc power LED Power error LED Chapter 4. Server controls, LEDs, and power 33 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 50
Description No ac power to the server or a problem with the ac power source Action 1. Check the ac the power supply. board, or faulty 3. (Trained service technician only) If the power supply system board error LED ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 51
server can be turned off in any of the following ways: v You can turn off the server from the operating system, if your operating system supports this feature. After an orderly shutdown of the operating system, the server will be turned off automatically. v You can press the power-control button to - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 52
can turn off the server as an automatic response to a critical system failure. v You can turn off the server through a request from the IMM. 36 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 53
instructions lenovo.com/support. 2. Enter your product number (machine type and model number) or select Servers and Storage from the Select your product list. 3. Select Servers and Storage from the Brand list. 4. From Family list, select ThinkServer TD200x Hardware Maintenance Manual for diagnostic - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 54
with the power on. The server supports hot-swap devices and is designed to operate safely while it is turned on and the cover is removed. Follow these guidelines when you work inside a server that is turned on: 38 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 55
v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts before working inside the server; do not wear cuff links while you are working inside the server. v Do not allow your necktie or scarf to hang inside the server. v Remove jewelry, such as bracelets, necklaces, rings, - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 56
points on hot-swap components.) See the instructions for removing or installing a specific hot-swap component for any additional procedures that you might have to perform before you remove or install the component. 40 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 57
an operating system was not found but the server is otherwise working correctly. If the server is not working correctly, see the Hardware Maintenance Manual for diagnostic information. The following illustration shows how to open the bezel. Notes: 1. The left-side cover does not have to be removed - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 58
that an operating system was not found but the server is otherwise working correctly. If the server is not working correctly, see the Hardware Maintenance Manual for diagnostic information. 42 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 59
1 2 3 Cover release latch Lock Left-side cover To remove the cover, do the following: 1. Read the safety information that begins on page vii and "Installation guidelines" on page 37. 2. If you are planning to view the error LEDs that are on the system board and components, leave the server - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 60
-side side cover. Note: You must unlock the side cover to remove the bezel. 3. Open the bezel (see "Opening the bezel" on page 41). 44 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 61
The bezel is designed with breakaway hinges so that you can easily reattach it to the chassis. 5. If you are instructed to return the bezel, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Chapter 5. Installing optional devices and replacing - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 62
: a. Press in on the rear of the sliding hinge mount until it extends beyond the edge of the bezel and hold it in place. 46 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 63
b. Align the sliding hinge mount 1 with the hinge pin 2 on the hinge assembly 3 on the chassis. c. Press the sliding hinge mount against the hinge pin until the sliding hinge mount snaps onto the hinge pin. 4. Close the bezel (see "Closing the bezel" on page 98). 5. Lock the left-side cover. - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 64
out of the way. 1 2 Power-supply cage Power-supply cage handle 6. Let the power-supply cage rest on the rear power-supply latch bracket. 48 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 65
position, do the following: 1. Rotate the power-supply cage back slightly; then, push the release tab on the rear power-supply support bracket out of the way. 1 2 Power supply support bracket Power supply release tab Attention: Be sure to move the cables out of the way of the power supply cage - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 66
the handle tip engages the notch in the front latch bracket; then, lower the handle until it locks in place (power supply cage closed 1 ). 50 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 67
4. Install and lock the left-side cover (see "Completing the installation" on page 97). 5. Install the hot-swap power supplies. 6. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Turning the stabilizing feet To rotate the front feet, do the - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 68
for the optical drives. 1 2 3 4 5 Optical drive power cable USB signal cable connector USB signal cable Optical drive power cable SATA optical drive signal cable 52 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 69
The following illustration shows the internal SAS/SATA cable routing and connectors from the ServeRAID BR10i controller to eight 2.5-inch hard disk drives. The left port on the ServeRAID BR10i controller is connected to the backplane for drives 4-7 and the right port on the adapter is connected to - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 70
drives. The following illustration shows the cable connectors on the ServeRAID-BR10i controller. 1 2 3 ServeRAID-BR10i controller Cable connector for drives 0 - 3 Cable connector for drives 4 - 7 54 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 71
The following illustration shows the internal SAS/SATA cable routing and connectors from the ServeRAID MR10i or ServeRAID MR10is controllers to eight 2.5-inch hard disk drives. The right port on the ServeRAID MR10i or ServeRAID MR10is controller is connected to the backplane for drives 4-7 and the - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 72
cable connector A The following illustration shows the internal SATA and power cable routing and the connectors from the DVD drive to the system board. 56 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 73
The following illustration shows the internal cable routing and connectors from the operator information panel to the system board. 1 2 Operator information panel cable connector Operator information panel cable The following illustration shows the internal cable routing and connectors from the - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 74
A , then find the pinch-tab 1 on the air baffle, pinch it together with your fingers B , and lift C the air baffle 2 out of the server. 58 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 75
Installing the air baffle To install the air baffle, do the following: 1. With the rear (hinged) part of the air baffle 3 lifted up, align the positioning pins on the ends of the air baffle with the locating holes in the server chassis and fan-cage assembly. 2. Slide the air baffle down into the - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 76
fan-cage assembly and lift it out of the server. 11. If you are instructed to return the fan-cage assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. 60 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 77
Installing the fan-cage assembly 1 2 Fan cage assembly Fan cage assembly release buttons To install the fan-cage assembly, do the following: 1. Align the guides on the fan cage with release latches on each side. 2. Push the fan-cage assembly into the server until it clicks into place. 3. If you - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 78
if not properly used, handled, or disposed of. Do not: v Throw or immerse into water v Heat to more than 100° C (212° F) v Repair or disassemble 62 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 79
do the following: 1. Follow any special handling and installation instructions that come with the replacement battery. 2. Insert the replacement attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Note: If - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 80
this potential problem, always use instructions, and use any packaging materials for shipping that are supplied to you. Installing a hot-swap power supply If you install or remove a hot-swap power supply, observe the following precautions. Statement 8: 64 ThinkServer TD200x Types 3719, 3821, 3822 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 81
energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. 1 2 Hot-swap power supply Release latch To install a hot-swap power supply, do the - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 82
1 from the fan bays of the fan cage assembly. 4. Install the three hot-swap fans 2 in the empty bays of the fan cage assembly. 66 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 83
1 2 Release latch Hot-swap power supply 5. Remove the power supply filler from the second power supply bay. 6. Slide the new power supply partially into the empty power supply bay. Pinch the orange release latch and push the power supply the rest of the way into the bay until it is seated. 7. - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 84
of the VRM connector. 10. Pull the VRM out of the connector. 11. If you are instructed to return the VRM, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. 68 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 85
Installing a voltage regulator module 1 2 3 Microprocessor 2 VRM Heat sink 2 VRM connector To install a voltage regulator module, do the following: 1. Locate the VRM connector on the system board, next to the heat sink for microprocessor 2 (see "System-board internal connectors" on page 25). 2. - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 86
remove the bracket from the chassis. 7. If you are instructed to return the rear adapter-retention bracket, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. 70 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 87
Installing the rear adapter retention bracket 1 2 Rear adapter retention bracket Hinge pins To install the rear adapter retention bracket, do the following: 1. Insert the bottom hinge point on the rear adapter retention bracket into the matching hole in the chassis; then, insert the top hinge - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 88
the server. 9. If you are instructed to return the adapter, follow all packaging instructions, and use any packaging materials for supports and other information that you must consider when you install an adapter: 72 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 89
, PCI Express Base Specification Revision 2.0 compliant. - Slot 6 is a PCI 33/32 slot, PCI 2.2 compliant. - PCI Express extender card slot 7 is a PCI Express x8 slot with x4 links, PCI Express 1.0a compliant. Note: The PCI Express extender card comes standard on the ThinkServer TD200x server. - PCI - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 90
instructions and guide 1 (if any) from the end of the adapter. Otherwise, continue with the next step. 7. Press the adapter firmly into the expansion slot, lower the adapter-retention bracket, and make sure that the bracket is in the closed position. 74 ThinkServer TD200x Types 3719, 3821, 3822 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 91
the sever. 7. Remove the rails from the DVD drive and save them for future use. 8. If you are instructed to return the DVD drive, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Chapter 5. Installing optional devices and replacing customer - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 92
and power cords. If you have other devices to install or remove, do so now. Otherwise, go to "Completing the installation" on page 97. 76 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 93
with screws, remove them. Gently pull the tape drive and signal cable out of the server. If you are instructed to return the tape drive, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Chapter 5. Installing optional devices and replacing - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 94
Installing a USB or SATA tape drive The server supports USB and SATA tape drives. When you install a tape drive, be sure to connect the air baffle" on page 58 for more information). 13. Remove the fan-cage assembly. 78 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 95
1 2 Fan-cage assembly release buttons Fan-cage assembly a. Press the fan-cage release latches on the top and bottom of the fan cage toward the sides of the server. The cage lifts slightly when the release latches are fully open. b. Grasp the cage and lift it out of the server. Chapter 5. - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 96
and power cords. If you have other devices to install or remove, do so now. Otherwise, go to "Completing the installation" on page 97. 80 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 97
data. To avoid this potential problem, always use an electrostatic-discharge wrist instructions, and use any packaging materials for shipping that are supplied to you. Installing a 2.5-inch hot-swap hard disk drive The following notes describe the types of hard disk drives that the server supports - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 98
Bay 8 9 10 11 12 13 14 15 v For a list of supported optional devices for the server, see http://www.lenovo.com/thinkserver. v Inspect the drive and drive bay for signs of damage. v printed above the drive bay. 82 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 99
components when the server is powered on might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on. 2. Touch the static - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 100
. Using your fingers, lift the DIMM out of the DIMM connector. 11. If you are instructed to return the DIMM, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. 84 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 101
random-access memory (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). See http://www.lenovo.com/thinkserver and click the Options tab for a list of supported memory modules for the server. v At least one DIMM must be installed for each installed microprocessor for the - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 102
v The server supports 1 GB, 2 GB, and 4 GB DIMMs, with a minimum of 1 GB and a maximum of 64 GB of system memory. and the numbers next to the boxes indicate the DIMM connectors within the channels. For example, the 86 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 103
following illustration shows that the first pair of DIMMs (indicated by ones (1) inside the boxes) should be installed in DIMM connector 3 on channel 0 and DIMM connector 6 on channel 1. DIMM connectors 7, 8, 15, and 16 on channel 2 are not used in memory-mirroring mode. Figure 1. Memory channel - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 104
remove DIMMs, the server configuration information changes. When you restart the server, the system displays a message that indicates that the memory configuration has changed. 88 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 105
components when the server is powered on might cause the server to stop, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on. To install a DIMM, do - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 106
server. To download the most current level of server firmware and many other code updates for your server, do the following: 1. Go to: http://www.lenovo.com/support. 90 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 107
Family list, select ThinkServer TD200x, and click Continue. 5. Click Downloads and drivers to download firmware updates. v (Optional) Obtain an SMP-capable operating system. For a list of supported operating systems and optional devices, see http://www.lenovo.com/thinkserver and click the Options - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 108
. Dropping the microprocessor during installation or removal can damage the contacts. c. Do not use excessive force when you press the microprocessor into the socket. 92 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 109
d. Make sure the microprocessor is oriented and aligned and positioned in the socket before you try to close the lever. 9. Install the microprocessor: a. Touch the static-protective package that contains the microprocessor to any unpainted metal surface on the server. Then, remove the microprocessor - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 110
it. If the thermal grease is contaminated, call Lenovo service and support to request a replacement thermal grease kit. For information Alignment key tab VRM connector Microprocessor 2 VRM Microprocessor 2 94 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 111
d. Slide the rear flange of the heat sink into the opening in the retainer bracket. e. Press down firmly on the front of the heat sink until it is seated securely. f. Rotate the heat-sink release lever to the closed position and hook it underneath the lock tab. 13. Install a VRM in the connector by - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 112
-swap fans in the fan support bracket at the front of the server. The following instructions can be used to remove the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 113
mm x 38 mm hot-swap fans in the fan support bracket at the front of the server. The following instructions can be used to install any hot-swap fan might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 114
tab down to lock the bezel media door. 1 2 Bezel media door Media door lock 3. Close the bezel (see "Closing the bezel"). Closing the bezel 98 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 115
to turn off the server before you connect any cables to or disconnect any cables from the server or hot-plug adapter. 2. For additional cabling instructions, see the documentation that comes with the optional devices. It might be easier for you to route any cables before you install certain optional - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 116
multiprocessing (SMP) server. You might have to upgrade the operating system to support SMP. For more information, see "Typical operating system installation" on page 117 about reconfiguring the disk arrays. 100 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 117
For information about configuring the integrated Gigabit Ethernet controller, see "Configuring the Gigabit Ethernet controller" on page 118. Chapter 5. Installing optional devices and replacing customer replaceable units 101 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 118
102 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 119
) installed) MegaRAID Storage Manager (for monitoring storage only) Server configuration ServeRAID-BR10i SAS/SATA LSI Utility (invoked from the Controller (LSI 1068) Setup Utility) installed © Lenovo 2009. Portions © IBM Corp. 2009. 103 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 120
server, the serial number, the system UUID, and the amount of installed memory. When you make configuration changes through other choices in the Setup 104 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 121
INT 19h Select this choice to enable or disable devices from taking control of the boot process. The default is Disable. - Legacy Thunk Support Select this choice to enable or disable the UEFI to interact with PCI mass storage devices that are not UEFI-compliant. - Integrated Management Module - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 122
software and the operating system supports Wake on LAN functions, service processor. Run the diagnostic programs to get more information about error codes that occur. See the Hardware Maintenance Manual for instructions ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 123
v User Security Select this choice to set, change, or clear passwords. See "Passwords" for more information. This choice is on the full and limited Setup Utility menu. - Set Power-on Password Select this choice to set or change a power-on password. For more information, see "Power-on password" on - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 124
prompt. Start the Setup Utility and reset the power-on password. v Remove the battery from the server and then reinstall it. See the Hardware Maintenance Manual for instructions for removing the battery. 108 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 125
v Change the position of the power-on password switch (enable switch 2 of the system board switch block (SW6)) to bypass the power-on password check (see the following illustration). 1 2 3 UEFI boot recovery jumper (JP6) Clear CMOS jumper (JP1) SW6 switch block Attention: Before you change any - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 126
. v Press Ctrl + H at the WebBIOS prompt during startup. "Using the WebBIOS utility" on page 113 Location EasyStartup DVD Where to find more information "Using the ThinkServer EasyStartup DVD" on page 115 110 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 127
attached devices. If you install a different type of RAID adapter, follow the instructions in the documentation that comes with the adapter to view or change settings for an LSI command-line configuration program from http://www.lenovo.com/support. When you are using the LSI Configuration Utility - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 128
selected all the drives for your array. 6. Press C to create the disk array. 7. Select Save changes then exit this menu to create the array. 112 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 129
utility resides in the SAS controller BIOS and operates independently of the operating system. The WebBIOS utility provides a configuration wizard to guide you through the configuration of virtual disks and physical arrays. Starting the WebBIOS utility Perform the following steps to start the - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 130
up any data on the virtual disk that you want to save. All data on the virtual disk is lost when you initialize it. 114 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 131
not receive a ThinkServer EasyStartup DVD with your server, you can download an image from the Lenovo Support Web site at http://www.lenovo.com/support. The EasyStartup program server configurations supported by that version of the EasyStartup program. 4. Click User Guide. The User Guide provides an - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 132
v Manually remove the drives program requires a supported Lenovo server with an enabled, startable (bootable) DVD drive. In addition to the ThinkServer EasyStartup DVD, you created using the EasyStartup program 116 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 133
server configurations supported by that version of the EasyStartup program. v User Guide: This selection It also facilitates the installation of DVD-burning software and install ThinkServer EasyManage software products. v v v v v v Install Lenovo servers. Chapter 6. Configuring the server 117 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 134
lenovo.com/support. 2. Enter your product number (machine type and model number) or select Servers and Storage from the Select your product list. 3. From Family list, select ThinkServer TD200x with the server. 118 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 135
obtain the ISO file. 1. Go to: http://www.lenovo.com/support. 2. Enter your product number (machine type and model number) or select Servers and Storage from the Select your product list. 3. From Family list, select ThinkServer TD200x, and click Continue. 4. Click Downloads and drivers to download - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 136
Interface (IPMI) Specification V 2.0 and Intelligent Platform Management Bus (IPMB) support v Invalid system configuration (CNFG) LED support v Serial redirect v Serial Over LAN (SOL) v Query power supply input power v PECI 2 support 120 ThinkServer TD200x Types 3719, 3821, 3822, and 3823 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 137
v Power/Reset control (power-on, hard and soft shut down, hard and soft reset, schedule power control) v Alerts (in-band and out-of-band alerting, PET traps - IPMI style, SNMP, e-mail) v Operating system failure blue screen capture v Command line interface v Configuration save and restore v PCI - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 138
systems-management capabilities. In addition, the ASU program provides limited settings for configuring the IPMI function in the IMM through the command-line interface. 122 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 139
http://www.lenovo.com/support. After one instance of the ThinkServer EasyManage Core Server has been installed, you can use the ThinkServer EasyManage 4. (For Windows Server 2003 only) Download Microsoft .NET Framework 2.0 Service Pack 1 or newer from the following Web site: http://www.microsoft - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 140
Web Server Role (IIS), do the following: Click Start -> Server Manager. Under Roles Summary, click Add Roles. The Add Roles wizard appears. Click Next. 124 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 141
(IIS). A dialog box displays the additional features that are required. 5. Click Add Required Features, then click Next. In the list of additional role services that can be installed, ensure that the follow are checked: v HTTP Redirection v Static Content v ASP.NET v ASP v CGI v Server Side Includes - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 142
126 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 143
Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. If you cannot find a problem in these tables, see the "Running the diagnostic programs" in the Hardware Maintenance Manual new device. © Lenovo 2009. Portions © IBM Corp. 2009. 127 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 144
. Symptom A cover lock is broken, an LED is not working, or a similar problem has occurred. Action If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a trained service technician. 128 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 145
Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Symptom A problem - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 146
in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are or pointing device b. (Trained service technician only) System board 130 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 147
might have automatically disabled a memory bank when it detected a problem, or a memory bank might have been manually disabled. 2. Check the POST event log for DIMM error messages all removed DIMMs. 4. (Trained service technician only) Replace the system board. Chapter 7. Troubleshooting 131 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 148
listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer microprocessor socket, replace the system board. 132 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 149
"Running the diagnostic programs" on page 174). v If the server passes the video diagnostics, the video is good; see "Solving undetermined problems" on page 140. v (Trained service technician only) If the server fails the video diagnostics, replace the system board. Chapter 7. Troubleshooting 133 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 150
by a trained service technician. Symptom A Lenovo optional device that was just installed does not work. Action 1. Make sure that: v The device is designed for the server (see http://www.lenovo.com/thinkserver and click the Options tab). v You followed the installation instructions that came with - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 151
performed only by a trained service technician. Symptom A Lenovo optional device that used to work does not work now. Action 1. Make sure that all of the hardware and cable connections for the device are secure. 2. If the device comes with test instructions, use those instructions to test the device - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 152
not work, disconnect the power cord for 20 seconds; then, reconnect the power cord and restart the server. 2. If the problem remains or if you are using an ACPI-aware operating system, suspect the system board. 136 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 153
listed in the Action column until the problem is solved. v See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable : a. Failing serial device b. Serial cable c. (Trained service technician only) System board Chapter 7. Troubleshooting 137 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 154
circuit will cause the power subsystem to shut down because of an overcurrent condition. To diagnose a power problem, use the following general procedure: 1. Turn off the server and disconnect all ac power cords. 138 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 155
v Determine whether the hub supports auto-negotiation. If it does not, try configuring the integrated Ethernet controller manually to match the speed and drivers are installed. v Check for operating-system-specific causes of the problem. v Make sure that the device drivers on Troubleshooting 139 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 156
on the server). v Modem, printer, mouse, and non-Lenovo devices. v Each adapter. v Hard disk drives. v board assembly 4. Turn on the server. If the problem remains, suspect the following components in the following order ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 157
is described in this document. 1. Go to: http://www.lenovo.com/support. 2. Enter your product number (machine type and model number) or select Servers and Storage from the Select your product list. 3. From Family list, select ThinkServer TD200x, and click Continue. Chapter 7. Troubleshooting 141 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 158
event logs or create an output file that you can send to service and support. v Type the IP address of the IMM and go to require immediate action; they indicate possible problems, such as when the recommended maximum ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 159
service technician only) System board 0011000 Invalid microprocessor type 1. Update the firmware (see "Updating the firmware" on page 119). 2. (Trained service technician only) Remove and replace the affected microprocessor (error LED is lit) with a supported type. Chapter 7. Troubleshooting - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 160
column until the problem is solved. v See the "Parts Listing" section in the Hardware Maintenance Manual to determine which compare the installed microprocessor specifications. 2. (Trained service technician only) Remove ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 161
column until the problem is solved. v See the "Parts Listing" section in the Hardware Maintenance Manual to determine which step until you have tested all removed DIMMs. 4. (Trained service technician only) Replace the system board. 0058008 DIMM failed memory Chapter 7. Troubleshooting 145 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 162
Action column until the problem is solved. v See the "Parts Listing" section in the Hardware Maintenance Manual to determine which components service technician only) System board 0068002 CMOS battery cleared 146 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 163
column until the problem is solved. v See the "Parts Listing" section in the Hardware Maintenance Manual to determine which , restarting the server each time: a. Each adapter b. (Trained service technician only) System board 3xx0007 (xx Firmware fault detected, system halted 7. Troubleshooting 147 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 164
the problem is solved. v See the "Parts Listing" section in the Hardware Maintenance Manual to device is a FRU, it must be reseated by a trained service technician only) 4. Replace the following components one at a time, ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 165
problem is solved. v See the "Parts Listing" section in the Hardware Maintenance Manual service technician only)," that step must be performed only by a trained service (Trained service technician only) (Trained service technician only (Trained service technician only (Trained service technician only - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 166
. (Trained service technician only) Replace the system board. Numeric sensor Planar 5 V going low Error (lower critical) has asserted. Numeric sensor Planar 5 V going high (upper critical) has asserted. Error 150 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 167
problem is solved. v See the "Parts Listing" section in the Hardware Maintenance Manual solutions require specific code levels supported for the cluster solution before you update the code. 2. Run the DSA program for the hard disk drives and other I/O devices. 3. (Trained service Troubleshooting 151 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 168
page 90 for information about microprocessor requirements). 3. (Trained service technician only) Reseat microprocessor n. 4. (Trained service technician only) Replace microprocessor n. (n = microprocessor number) 152 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 169
problem is solved. v See the "Parts Listing" section in the Hardware Maintenance Manual require specific code is supported for the service technician only) Reseat microprocessor n. 4. (Trained service technician only) Replace microprocessor n. (n = microprocessor number) Chapter 7. Troubleshooting - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 170
column until the problem is solved. v See the "Parts Listing" section in the Hardware Maintenance Manual to determine which components service technician only) Replace microprocessor n. (n = microprocessor number) 154 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 171
problem is solved. v See the "Parts Listing" section in the Hardware Maintenance Manual service technician only)," that step must be performed only by a trained service 3. (Trained service technician only) Replace Remove all PCI adapters. 4. (Trained service technicians only) Replace the system board. - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 172
problem is solved. v See the "Parts Listing" section in the Hardware Maintenance Manual supported for the cluster solution before you update the code. 5. (Trained service technician only) Replace the system board. 156 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 173
of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. 5. Make sure that the installed DIMMs are supported and configured correctly. 6. (Trained service technician only) Replace the system board. Chapter 7. Troubleshooting 157 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 174
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. 5. (Trained service ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 175
the Action column until the problem is solved. v See the "Parts Listing" section in the Hardware Maintenance Manual to determine which components are failing device. 5. Replace the failing device. 6. (Trained service technician only) Replace the system board. Chapter 7. Troubleshooting 159 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 176
Action column until the problem is solved. v See the "Parts Listing" section in the Hardware Maintenance Manual to determine which components device. 6. (Trained service technician only) Replace the system board. 160 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 177
the Action column until the problem is solved. v See the "Parts Listing" section in the Hardware Maintenance Manual to determine which components are . 3. Replace power supply n. 4. (Trained service technician only) Replace the system board. (n = power supply number) Chapter 7. Troubleshooting 161 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 178
the problem is solved. v See the "Parts Listing" section in the Hardware Maintenance Manual to preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Sensor PS ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 179
column until the problem is solved. v See the "Parts Listing" section in the Hardware Maintenance Manual to determine which components step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Sensor RAID Error 7. Troubleshooting 163 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 180
solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the A memory uncorrectable error has occurred. 164 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 181
problem is solved. v See the "Parts Listing" section in the Hardware Maintenance Manual memory test. 5. (Trained service technician only) Replace the Some cluster solutions require specific code levels or coordinated level of code is supported for the cluster solution before Troubleshooting 165 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 182
that the latest level of code is supported for the cluster solution before you update the code. 4. Remove the adapter from slot n. 5. Replace the PCIe adapter. 6. Replace extender card n. (n = PCI slot number) 166 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 183
cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. 4. Remove both adapters. 5. Replace the PCIe adapter. 6. Replace the extender card. 7. (Trained service technician only) Replace the system board. Chapter 7. Troubleshooting 167 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 184
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported CIM_EthernetPort.Speed; %2 = CIM_EthernetPort.Speed; %3 = user ID) 168 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 185
column until the problem is solved. v See the "Parts Listing" section in the Hardware Maintenance Manual to determine which components preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Ethernet Duplex setting 7. Troubleshooting 169 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 186
the problem is solved. v See the "Parts Listing" section in the Hardware Maintenance Manual to determine "(Trained service technician only)," that step must be performed only by a trained service technician. IP ) 170 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 187
until the problem is solved. v See the "Parts Listing" section in the Hardware Maintenance Manual to determine which by "(Trained service technician only)," that step must be performed only by a trained service technician. Remote importing a configuration file. Chapter 7. Troubleshooting 171 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 188
require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. 172 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 189
problem is solved. v See the "Parts Listing" section in the Hardware Maintenance Manual support the installed IMM firmware version. Update the IMM firmware to a version that the server supports. Important: Some cluster solutions require specific v Integrated service processor No Troubleshooting 173 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 190
the problem is solved. v See the "Parts Listing" section in the Hardware Maintenance Manual to preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. The Chassis ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 191
or select cmd to display the DSA interactive menu. 6. Follow the instructions on the screen to select the diagnostic test to run. If the server and try running the diagnostic programs again. If the problem remains, replace the component that was being tested when the Chapter 7. Troubleshooting 175 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 192
data. Diagnostics messages The table that describes the messages that the diagnostic programs might generate and suggested actions to correct the detected problems is located in the Hardware Maintenance Manual. 176 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 193
, and new device drivers or to submit a request for information. You can solve many problems without outside assistance by using the information available on the Lenovo support site or by following the troubleshooting procedures that Lenovo provides in the documentation that is provided with your - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 194
International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authorized to perform warranty service. 178 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 195
. To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to http://www.lenovo.com/support, click Warranty, and follow the instructions on the screen. For technical assistance with the installation of, or - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 196
180 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 197
the operation of any other product, program, or service. Lenovo may have patents or pending patent applications covering support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 198
population of all hard disk drive bays with the largest currently supported drives that are available from Lenovo. Maximum memory might require replacement of the standard memory with an optional memory module. 182 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 199
when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. Information on Lenovo product recycling offerings can be found on Lenovo's Internet site at http://www.lenovo.com/lenovo/environment/recycling. Esta unidad debe - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 200
L'etiquette du système respecte la Directive européenne 2002/96/EC en matière de Déchets des Equipements Electriques et Electroniques (DEEE), qui détermine les dispositions de retour et de recyclage applicables aux systèmes utilisés - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 201
or service manual for specific battery information. The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal or batteries outside the United States, go to http://www.lenovo.com/lenovo/environment or contact your local - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 202
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 203
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Industry Canada Class A - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 204
. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf installieren und zu betreiben. 188 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 205
Japan Voluntary Control Council for Interference (VCCI) statement Taiwan Class A warning statement People's Republic of China Class A warning statement Korea Class A warning statement Appendix B. Notices 189 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 206
190 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 207
programs, overview 174 test log, viewing 175 diagnostics text message format 175 diagnostics program, preboot 8 dimensions 11 DIMM installation 89 installation order 89 LED 30 problems 131 notice 186 49 97 103 © Lenovo 2009. Portions © IBM Corp. 2009. 191 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 208
, diagnostic 174 Ethernet 8 controller, troubleshooting 139 Ethernet connectors 24 Ethernet controller, tests, types of 129 formatting 112 installing 83 LED 20 problems 129 removing 81 status LED 16 types 81 hard-disk ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 209
rear adapter retention bracket 71 the redundant power and cooling option 66 USB or SATA tape drive 78 VRM 69 integrated functions 11 intermittent problems 129 IP address, obtaining for Web interface 121 IPMI event log 141 logs system-event message LSI Configuration Utility overview 111 starting 112 - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 210
server firmware 120 LSI Configuration Utility 112 Setup Utility 104 statements and notices 2 support, Web site 177 34 R RAID array, creating 112 RAS features 12 rear adapter retention bracket installing 71 194 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 211
121 Web site Lenovo support 37, 90, 118, 119, 141 publication ordering 177 support 177 weight 11 ThinkServer Web address 1 trademarks 182 troubleshooting tables 127 turning stabilizing feet 51 turning off the server 35 turning on the server 35 TÜV gloss statement 186 38 129 U undetermined problems - Lenovo ThinkServer TD200x | (English) Installation and User Guide - Page 212
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Printed in USA
Installation and User Guide
ThinkServer TD200x
Machine Types:
3719, 3821, 3822, and 3823