LevelOne VOI-7010 Manual

LevelOne VOI-7010 Manual

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  • LevelOne VOI-7010 | Manual - Page 1
    LevelOne VOI-7010 / VOI-7011 SIP IP Telephone User Manual Ver. 1.1 - 1008
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    ii
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    radio frequency energy. Changes or modifications to this equipment may cause harmful interference unless the modifications are expressly approved in the instruction manual. The user could lose the authority to operate this equipment if an unauthorized change or modification is made. This equipment
  • LevelOne VOI-7010 | Manual - Page 4
    Table of Contents 1. INTRODUCTION 1 1.1. FEATURES 2 1.2. PACKING CONTENTS 3 1.3. OPTIONAL 3 2. HARDWARE DESCRIPTION 5 2.1. LCD DISPLAY AND KEYPADS 5 2.2. FRONT PANEL 6 2.3. CONNECTION DIAGRAM 8 2.4. INSTALLATION 9 2.5. DEFAULT SETTING 10 2.6. RESET TO DEFAULT 10 3. WEB CONFIGURATION 12
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    Network Status 39 WAN Settings 40 LAN Settings 42 DDNS Setting 43 VLAN Settings 45 DMZ 47 Virtual Server 48 PPTP 50 3.4. SIP SETTINGS 52 Service Domain 54 Codec 58 Codec ID 61 Other Settings 62 3.5. OTHERS 63 Auto Config 64 FXO Port 65 MAC Clone 66 Tones 67 Advanced 68 3.6.
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    CALLING 93 5.5. 3-WAY CONFERENCE CALLING 95 5.6. DIRECT IP TO DIRECT IP CALLING 97 5.7. FREEWORLD DIALUP (FWD 98 SIP Settings 99 Codec Setting 100 6. SPECIFICATION 101 7. TROUBLE SHOOTING 103 7.1. DO NOT HEAR DIAL TONE 103 7.2. CAN NOT ACCESS WEB PAGE 103 vi
  • LevelOne VOI-7010 | Manual - Page 7
    1. Introduction The VOI-7010 / VOI-7011 IP Phone are an LCD VoIP Phone with SIP Protocols for . This is very suitable for ITSP (Internet Telephony Service Providers) and SOHO users to make VoIP calls. Moreover, with PPTP VPN client supported, user can create secured tunnel between central office and
  • LevelOne VOI-7010 | Manual - Page 8
    Embedded NAT/DHCP Server PPPoE/DHCP Client for Dynamic IP plus NAT, DNS, and DDNS Clients Support STUN server for NAT Traversal Speed Dial, Call Forward/Waiting/Transfer/Hold, and 3-Way Conference Call VPN PPTP Client embedded One FXO port to forwarding calls * * Only VOI-7011 provides FXO port 2
  • LevelOne VOI-7010 | Manual - Page 9
    unpacks its contents. The carton should contain the following items: - SIP IP Telephone - Power Adaptor (12VDC/1A) - Cat.5 Cable - CD User Manual If any item is found missing or damaged, please contact your local reseller for replacement 1.3. Optional DHM-1000 Lightweight Single Headset with
  • LevelOne VOI-7010 | Manual - Page 10
    4
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    2. Hardware Description 2.1. LCD Display and Keypads The LCD display and keypads of IP Phone are as the following. LCD Display Menu Key Speed Dial Function Key REG / VMS Volume Up / Down Number Keypads Redial / Hold Transfer Handsfree Microphone 5
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    2.2. Front Panel VOI-7010 Power WAN LAN RJ45 RJ45 Headset VOI-7011 Power WAN LAN FXO RJ45 RJ45 Headset 6
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    Memory Card Use the memory card as a name index for speed dialler or extensions. 7
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    LAN Optional Headset Note Public Switched Telephone Network (PSTN), which refers to the international telephone system based on copper wires carrying analog voice data Telephone service carried by the PSTN is often called plain old telephone
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    DC power adaptor, and the LCD panel will start showing Loading Program! and System Initialized. 4. The LCD panel will show Date, Time and No service without SIP registration, or after successful SIP registration. 5. Pick up the phone, and the LCD panel will show IP Dialling.., and you
  • LevelOne VOI-7010 | Manual - Page 16
    registered in the SIP server. Note that # will dial out the number immediately. Dialling without # will not dial out until the auto dial timer (default=5 seconds) elapsed. In a moment, you should hear a ring back tone, and wait for answer. 2.5. Default Setting IP Address : 192.168.123.1 (LAN) Login
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    11
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    3. Web Configuration You may enter the IP address from PC Web browser to configure IP Phone. For example, enter http://192.168.123.1 from Web browser to display login page as follows. Enter the username and password into the blank field. The default settings are: Username: root Password: root Click
  • LevelOne VOI-7010 | Manual - Page 19
    System Information After login, you will see the system information like firmware version, Codec, etc in this page. You may click the button list at the left hand side to configure the IP Phone. Caution VOI-7010 and VOI-7011 use different firmware format, check it carefully before upgrade 13
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    3.1. Phone Book The Phone Book specifies pre-record phone list and speed dialling function, it allows up to 140 records on the phone book. 14
  • LevelOne VOI-7010 | Manual - Page 21
    ), Name and URL, then click the "Add Phone" button to enter. Note URL can be either complete strings or numbers only, it depends on your service provider. Example Phone Name 1 David 2 Bill 3 Jone 4 URL 221 [email protected] [email protected] Select □ □ □ 15
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    Speed Dial Setting For Speed Dial function you can add/delete Speed Dial number up to maximum 10 entries in Speed Dial Phone List. 16
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    If you need to add a phone number into the Speed Dial list, you need to enter the position, the name, and the phone number (by URL type). When you finished a new phone list, just click the "Add Phone" button. If you want to delete a phone number, please select the phone number you want to delete
  • LevelOne VOI-7010 | Manual - Page 24
    3.2. Phone Setting The sub pages are as follows; Call Forward, SNTP, Volume, Melody (Ringer), DND, Auto Answer, Dial Plan, Flash Time, Call Waiting, Soft-key, Hotline and Alarm functions. Phone Setting Call Forward SNTP Volume Melody DND Auto Answer Dial Plan Flash Time Call Waiting Soft-key Hot
  • LevelOne VOI-7010 | Manual - Page 25
    Call Forward You can have your incoming calls forwarded to a specified destination. You can select the forward mode and enter the forward URL. All Forward Busy Forward No Answer Forward All incoming calls are forwarded to the URL you choose. The incoming calls are forwarded to the URL when your
  • LevelOne VOI-7010 | Manual - Page 26
    All Fwd No Busy Fwd No No Answer Fwd No No Answer Fwd Time Out Specify All Forward number Specify Busy Forward number Specify No Answer Forward number Specify the time period before forward calls Note You have to set the Time Out Timer to start to forward the calls. It requires "Submit", "Save"
  • LevelOne VOI-7010 | Manual - Page 27
    SNTP You can setup the primary and second SNTP Server IP Address, to get the date/time information. You may also set the Time Zone, and how long need to synchronize again. When you finished the setting, please click the "Submit" button. SNTP (Simple Network Time Protocol) SNTP is an acronym that
  • LevelOne VOI-7010 | Manual - Page 28
    Volume Raise or lower the sound level by using the Volume Control. For example, if it is difficult to hear the other party's voice; raise the Handset Volume, or If the other party has difficulty hearing you; raise the Handset Gain level. 22
  • LevelOne VOI-7010 | Manual - Page 29
    volume send out to the other side's speaker Set the volume send out to the other side's handset. Note PSTN function is only available on VOI-7011 23
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    Ringer You may set ON the ringer and select different ringer type for Melody settings. Note Because the default ringer is ringer 1, it means the setting will remain as off if you switch On and select ringer 1 24
  • LevelOne VOI-7010 | Manual - Page 31
    DND (Do Not Disturb) You can setup the DND (Do Not Disturb) to keep the phone silence. You may set this feature when you are in a meeting or busy. DND Always DND Period All incoming call will be blocked when enabled Set a time period and the phone will be blocked during the time period When the
  • LevelOne VOI-7010 | Manual - Page 32
    Auto Answer You may enable the Auto Answer function to answer the incoming call by FXO port. When the ring count exceeds the number set in Auto Answer Counter, the FXO port will auto answer and allow for extension calls from PSTN to VoIP and vice versa. For the incoming call from the Internet, the
  • LevelOne VOI-7010 | Manual - Page 33
    . Set the PIN code. User requires to enter correct code which correspond with before get second dial tone. Note This function is only available on VOI-7011 27
  • LevelOne VOI-7010 | Manual - Page 34
    Dial Plan Dial plan and auto dial timer settings can be set in this page. The dial plan allows you to map the dialling into an easy-to-remember phone number system. The auto dial timer specifies the elapse time between the dialling digits. 28
  • LevelOne VOI-7010 | Manual - Page 35
    When Drop prefix is ON and the dialling prefix is matched, the prefix will be dropped and replaced by the rule digits and followed by the rest of dialling digits. When Drop prefix is OFF and the dialling prefix is matched, the rule digits will be added before the dialling digits in accord with the
  • LevelOne VOI-7010 | Manual - Page 36
    Example 1 Drop Prefix No Replace Rule 1 002, 8613+8662 Result: a) Pressing 8613xxx will result in dialling out 002 8613 xxx b) Pressing 8662xxx will result in dialling out 002 8662 xxx Example 2 Drop Prefix Yes Replace Rule 2 006, 002+003+004+005+007+009 Result: a) Pressing 002xxx will
  • LevelOne VOI-7010 | Manual - Page 37
    Example 4 Drop Prefix No Replace Rule 4 007, 5xxx+35xx+21xx Result: a) Pressing 5xxx will result in dialling out 007 5 xxx b) Pressing 534 will result in dialling out 534 (Not matched) c) Pressing 35xx will result in dialling out 007 35 xxx d) Pressing 356 will result in dialling out 356 (
  • LevelOne VOI-7010 | Manual - Page 38
    Auto dial Timer Use # as send key Use * for IP dialling The inter-digit timer. Default is 5 seconds Enable or disable "#" key as send key Enable or disable "*" key as IP dialling key 32
  • LevelOne VOI-7010 | Manual - Page 39
    on and off-hook (Flash) allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as Call Waiting. The flash time depends on your telephone exchange or host PBX. Note The Flash Time depends on your telephone exchange or
  • LevelOne VOI-7010 | Manual - Page 40
    Call Waiting You can enable the call waiting function in this page. It allows answering another coming call by pressing flash key while holding the current call. You may switch back to previous call by pressing flash key again. Note Flash key means On-hook and Off-hook in short period without
  • LevelOne VOI-7010 | Manual - Page 41
    Soft-key You can configure the pickup and VMS key setting to co-work with IP PBX in this page. These keys are corresponding with Function keys [VMS] and [Pick Up]. IP Phone may pick up the incoming call for another IP Phone when registered in the same IP PBX. When you hear other IP Phone is ringing,
  • LevelOne VOI-7010 | Manual - Page 42
    Hot line When Hot Line mode is enabled, you just lift up the handset and the IP Phone will call the Hot line number immediately. The default for Hot Line mode is disabled. Note Hot-Line Mode is very convenient for IP calling to Public Switching Telephone Network (PSTN) number through FXO Gateway 36
  • LevelOne VOI-7010 | Manual - Page 43
    Alarm You can set the IP Phone as Alarm clock, default is disabled. IP Phone starts ringing at time you configured, turn it off by press [Speaker Phone] or Off-hook. Note IP Phone rings different frequency while Alarm goes off. 37
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    3.3. Network You can check the Network status, and configure the WAN, LAN, DDNS, VLAN, DMZ, Virtual Server and PPTP settings in this section. Network Status WAN LAN DDNS VLAN DMZ Virtual Server PPTP 38
  • LevelOne VOI-7010 | Manual - Page 45
    Network Status You can check and show the current Network settings in this page. Interface 0 shows WAN port status, and Interface 1 shows LAN port status. 39
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    WAN Settings The WAN setting is used to configure the Ethernet port connects to the ADSL Modem/Router, or Ethernet switch. 40
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    suitable in your current network environment. For PPPoE Mode, you have to enter correct username and password to get the IP address from your Internet Service Provider. 41
  • LevelOne VOI-7010 | Manual - Page 48
    LAN Settings This embedded NAT is useful for ADSL users without NAT router, and it separates the WAN port from the LAN port to perform router IP address translation. Connect your PC to the LAN port, set your PC as DHCP Client mode, and then the PC will get an IP address from the IP Phone
  • LevelOne VOI-7010 | Manual - Page 49
    DDNS (Dynamic DNS) A service that lets anyone on the Internet gain access to resources on your local network when the Internet address of that network is constantly changing. When it detects that the IP address of the cable or DSL modem has changed, it notifies the DDNS service provider of the new
  • LevelOne VOI-7010 | Manual - Page 50
    You need to have a DDNS account before configuring the DDNS setting. Usually, most of the VoIP applications are working with a SIP Proxy Server. Nonetheless, you may have a DDNS account with a public IP address, and others can call you via the DDNS account. Example In this example, the other user
  • LevelOne VOI-7010 | Manual - Page 51
    VLAN Settings This function provides packets control over LAN, it must work with Ethernet switch supported. 802.1Q-compliant can be configured to transmit tagged or untagged frames. A tag field containing VLAN (and/or 802.1p priority) information can be inserted
  • LevelOne VOI-7010 | Manual - Page 52
    User Priority (802.1P) CFI Eight classes are defined by 802.1p. Highest priority is seven, which might go to network-critical traffic such as Routing Information Protocol. Values five and six might be for delay-sensitive applications such as interactive video and voice CFI (Canonical format
  • LevelOne VOI-7010 | Manual - Page 53
    DMZ In computer networks, a DMZ (demilitarized zone) is a computer host or small network inserted as a "neutral zone" between a company's private network and the outside public network Enable the DMZ and enter the Host IP address into DMZ Host IP. 47
  • LevelOne VOI-7010 | Manual - Page 54
    Virtual Server The IP Phone can be configured as a virtual server. This function is ideal for that remote users accessing Web or FTP services via the public IP address can be automatically redirected to local servers in the LAN. It also capable of port-redirection, when incoming traffic to a
  • LevelOne VOI-7010 | Manual - Page 55
    For example, if use runs ftp server on the LAN, IP address is 192.168.1.8, port number is 21 as ftp standard. In this case, you can access your local network ftp server via Internet through Virtual Server enabled IP Phone. Application Diagram 49
  • LevelOne VOI-7010 | Manual - Page 56
    of data from a remote client to a private enterprise server by creating a virtual private network (VPN) across TCP/IP-based data networks. PPTP supports on-demand, multi-protocol, virtual private networking over public networks, such as the Internet. This IP Phone has built-in PPTP Client which
  • LevelOne VOI-7010 | Manual - Page 57
    PPTP PPTP Server PPTP Username PPTP Password Select On to enable PPTP function Enter PPTP Server's IP address or URL Enter login user name Enter password Application Diagram Note This PPTP function is designed to connect to VOI-9300 which enables secured tunnel between the Phone and IP PBX. 51
  • LevelOne VOI-7010 | Manual - Page 58
    3.4. SIP Settings You can setup the Service Domain, Port Settings, Codec Settings, RTP Setting, RPort Setting and Other Settings for SIP Proxy Server registrations in this page. SIP Setting Service Domain Codec Codec ID Other 52
  • LevelOne VOI-7010 | Manual - Page 59
    Understanding the SIP SIP, the Session Initiation Protocol, is a signalling protocol for Internet conferencing, telephony, presence, events notification and instant messaging. SIP was developed within the IETF MMUSIC (Multiparty Multimedia Session Control) working group, with work proceeding since
  • LevelOne VOI-7010 | Manual - Page 60
    the IP Phone. You can call your friends via firstly enabled SIP account and receive the phone calls from all the three SIP accounts. It supports 3 services, allow user register on different service providers. Click "Active" ON to enable the Service Domain, then enter the following items: 54
  • LevelOne VOI-7010 | Manual - Page 61
    Realm (1 ~ 3) Active Display Name User Name Register Name Register Password Domain Server Proxy Server Outbound Proxy Status Enable the SIP account Enter the name you want to display Enter the User Name given by your ITSP Enter the Register Name given by your ITSP Enter the Register Password given
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    DTMF Setting Port Setting You can setup the options for DTMF function in this page. The options include RFC2833 (Outband DTMF), Inband DTMF, and Send DTMF SIP info. The default is set at Inband DTMF. If you are making two-stage callings for extension to PSTN, you may need to select Outband DTMF
  • LevelOne VOI-7010 | Manual - Page 63
    STUN Setting The STUN function must be enabled to work properly behind NAT when registered in SIP server. You may enter the STUN server IP address and the STUN port number. Please check your ITSP for STUN information. MWI Setting Message Waiting Indicator (MWI) in telephony, is a Bellcore term
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    Codec You can setup the Codec priority, RTP packet length, and VAD function in this page. Codecs basically convert analog signals to digital form and vice versa. 58
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    Codec Priority RTP Packet Length G.723 5.3K Voice VAD Adjust Codec priority to meet your requirement, lower number shows higher priority. Adjust Codec g711, g729 and g723 packet length Enables 5.3K bit/s rate when use g723 VAD (Voice Activity Detection) is used to reduce the transmission rate
  • LevelOne VOI-7010 | Manual - Page 66
    sample, thereby resulting in total required bandwidths of 32,000, 24,000, or 16,000 bps. G.729 The G.729 and G.729A conjugate structure algebraic code excited linear prediction (CS-ACELP) coding scheme also compresses PCM using advanced codebook technology. It uses 8000 bps of total bandwidth. G.723
  • LevelOne VOI-7010 | Manual - Page 67
    to setup these items. Note Two VoIP devices with different Codec ID will cause the interoperability issue. If you are talking with others got some problems, you may ask the other one what kind of Codec ID he use, then you can change your Codec ID. 61
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    other Internet devices. SIP Expire Time depends on your ITSP required. Note For more information about these advanced features, please ask your network administrator or service provider help desk. 62
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    3.5. Others Auto Configuration function can be used to download the original configurations stored in the TFTP or FTP server. Others Auto Config FXO Port MAC Clone Tones Advanced 63
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    Auto Config This feature allows service provider to provision their customer's IP Phone, end-to-end. By employing a TFTP / FTP / HTTP server, the provisioning server writes the configuration files needed to
  • LevelOne VOI-7010 | Manual - Page 71
    FXO Port The FXO Port is to configure and match the PSTN line impedance for each country. This setting relates to your local telecom or Private Branch eXchange (PBX) system Note FXO Port setting is for the VOI-7011 only 65
  • LevelOne VOI-7010 | Manual - Page 72
    MAC Clone The MAC Clone function is to clone the MAC when only one MAC is available from ITSP. Enable it to copy the MAC address of the Ethernet Card installed by your ISP and replace the WAN MAC address with the MAC address of the IP Phone. Note It is not recommended that you change the default MAC
  • LevelOne VOI-7010 | Manual - Page 73
    Tones The Tone setting can be adjusted to generate Dial tone, Ring tone, Ring Back tone, and Busy tone for different countries Note To meet your current system tone settings, please refer to PBX technical manual or ask telecom technician. 67
  • LevelOne VOI-7010 | Manual - Page 74
    Advanced The advanced settings might be useful for some network requirements. The ICMP function is to echo when someone ping this device. This can prevent from hacker attacking the device by not echoing. ICMP Not Echo ICMP is used to acknowledge and echo for the Ping request. IP Phone will echo
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    CID Management from WAN Send Flash Event SIP Encrypt PPPoE Retry Period System Log Server System Log Type Select No if you subscribe to CallerID service on your PSTN line, otherwise Yes Select Yes to allow user manage the IP Phone from WAN Select DTMF Event, the Flash will be sent
  • LevelOne VOI-7010 | Manual - Page 76
    3.6. User Password You may create the login name and password in this page. 3.7. Save Change You must save the changes you have made, and click the Save button. After clicking the "Save" button, the IP Phone will save the new settings into ROM and reboot it automatically 70
  • LevelOne VOI-7010 | Manual - Page 77
    3.8. Update User can update the IP Phone firmware when new firmware is available. Make sure no power off during the firmware upgrade. Update New Firmware Auto Update Default Caution VOI-7010 and VOI-7011 use different firmware format, check it carefully before upgrade 71
  • LevelOne VOI-7010 | Manual - Page 78
    Update Firmware The IP Phone provides two methods, HTTP or TFTP, to update new firmware as the following steps: 1. Select the firmware code type, Risc or DSP code. (mostly for Risc code) 2. Click the "Browse" button to choose the updated file location for HTTP download, or 3. Select TFTP and enter
  • LevelOne VOI-7010 | Manual - Page 79
    Caution VOI-7010 and VOI-7011 use different firmware format, check it carefully before upgrade Do Not power off during the upgrade processing, it may damage the IP Phone For update firmware by TFTP, the TFTP server is required. Contact your network administrator for more information 73
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    Auto Update Settings The IP Phone provides three methods, TFTP, FTP or HTTP, to update new firmware as the following steps 74
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    Note This function is mainly for your ISP settings only, ask your network administrator before change any parameters. Default Setting You can restore the IP Phone to factory default in this page. By clicking the "Restore" button, the IP Phone will restore to default and automatically restart again.
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    3.9. Reboot You may click the Reboot button to restart, then IP Phone will automatically reboot with the stored configurations. 76
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    4. LCD Display and Keypad You can use keypad to configure and to check the status of IP Phone. Make sure that the WAN port is connected to ADSL Ethernet, or you may hear a busy tone from the telephone. 77
  • LevelOne VOI-7010 | Manual - Page 84
    4.1. Keypad Descriptions Key 1 2 3 4 5 6 7 8 9 0 * # REDIAL HOLD TRANSFER MENU ENTER Descriptions "1 2", "a", "b", "c", "A", "B", "C" "3", "d", "e", "f", "D", "E", "F" "4", "g", "h", "I", "G", "H", "I" "5", "j", "k", "l", "J", "K", "L" "6", "m", "n", "o", "M", "N", "O" "7", "p", "q", "r", "s",
  • LevelOne VOI-7010 | Manual - Page 85
    Key Name Descriptions VOL +/- This is for phone volume settings. UP/DOWN Up↑ and Down↓ keys for LCD display. P. BOOK To show the phone book list. CALL LOG To show Incoming/outgoing calls history. DEL/MUTE To delete or to mute IP phone. CONF. For 3-Way Conference Calls. M1~M4 These are for 4
  • LevelOne VOI-7010 | Manual - Page 86
    4.2. LCD Menu 1. Phone Book 1.Search 2.Add entry 3.Speed dial 4.Erase all Search Phone Book Add new phone number to phone book Add speed dial phone number Erase all phone number 2. Call History 1.Incoming calls Show all incoming call. 2.Dialed numbers 3.Erase record 1 All: 2 Incoming: 3
  • LevelOne VOI-7010 | Manual - Page 87
    3. Call setting 1 Call forward 1.All Forward: Activation: To Enabled/Disabled this function. Number: Forward to a registered or URL Number. 2.Busy Forward. Activation: To Enabled/Disabled this function. Number: Forward to a registered or URL Number. 3.No Answer Forward. Activation: To Enabled/
  • LevelOne VOI-7010 | Manual - Page 88
    5 Volume and Gain 1.Handset volume: 2.Speaker volume: 3.Handset Gain: 4.Speaker Gain: 6 Ringer Set Handset volume from 0~15 (max.) for you to hear. Set Speaker phone volume from 0~15 (max.) for you to hear. Set Handset Gain from 0~15 (max.) for remote site to hear. Set Speakerphone Gain from 0~15
  • LevelOne VOI-7010 | Manual - Page 89
    4. Network 1 WAN Setup 1 IP Type: Fixed IP client DHCP client: PPPoE client: 2 Fixed IP setting: Host IP Subnet mask Gateway IP 3 PPPoE setting: User name Password 2 LAN Setup 1 Bridge 2 NAT 3 DNS Server 1 Primary DNS 2 Secondary DNS 4 VLAN 1 Activation 2 VID 3 Priority 4 CFI 5 Status: Show IP
  • LevelOne VOI-7010 | Manual - Page 90
    → System Authent) input the password first, or the SIP setting may not be allowed to access. The default password is root 1 Service Domain 1 First realm Activation: User name: Display name: Register name: Register password: Proxy server: Proxy Server IP Address Domain server: Domain
  • LevelOne VOI-7010 | Manual - Page 91
    2 Codec 1 Codec type G.711 uLaw: G.711 uLaw G.711 aLaw: G.711 aLaw G.723: G.723.1 G.729: G.729A G.726-16: G.726 16Kbps G.726-24: G.726 24Kbps G.726-32: G.726 32Kbps G.726-40: G.726 40Kbps 2 VAD Voice Activity Detection Enable/Disable. 3 RTP Setting 1 Outband DTMF: 2 Duplicate RTP
  • LevelOne VOI-7010 | Manual - Page 92
    6. NAT Transversal 1 STUN setting 1.STUN: 2.STUN server: STUN Enabled/Disabled Server IP Address 7. Administrator 1 Auto Config 1 Config Mode: Select Disable/TFTP/FTP/HTTP for auto config function with server. 2 TFTP server: Set the TFTP server IP address. 3 FTP server: Set the FTP server
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    5. Application Example You can use PC Web browser to configure IP Phone. For example, enter http://192.168.123.1 from PC web browser. A. ADSL Connections with NAT enabled in IP Phone B. ADSL Connections with external NAT Router 87
  • LevelOne VOI-7010 | Manual - Page 94
    5.1. PSTN Calling Applications: VOI-7011 is default at the VoIP mode. For PSTN calls, you may just pick up the phone, press 0* key or PSTN function key, and dial
  • LevelOne VOI-7010 | Manual - Page 95
    " to automatically get an IP address from NAT router. 3. Remember to click the "Submit" button, 4. Select Active "ON" in the "SIP settings / Service Domain" page, 5. Enter the Register Name, Register Password, Proxy Server, and Outbound Proxy, 6. Select "ON" in the "STUN setting", if Outbound Proxy
  • LevelOne VOI-7010 | Manual - Page 96
    7. Upon successful SIP registration, the REG LED indicator will be ON and the LCD will show registered . Callings: 8. Pick up the phone, and you should hear a dial tone for VoIP mode. 9. Press 1688# or 1688 to call the party with the registered SIP phone number 1688. Note that # key
  • LevelOne VOI-7010 | Manual - Page 97
    5.3. SIP-to-PSTN Calling Applications: The SIP-to-PSTN calling works when both calling and answering parties are registered to SIP server with given registered phone numbers. The ADSL can be as in both Diagrams A and B. Both parties are registered to SIP server with either fixed real IP or private
  • LevelOne VOI-7010 | Manual - Page 98
    you must add the postfix "#". PIN Code is used to prevent from call piracy. Incorrect PIN Code will result in call disconnect. If PIN code is OFF, the caller may press PSTN number directly. 7. Press 7654321 to call the PSTN party number of 7654321. 92
  • LevelOne VOI-7010 | Manual - Page 99
    5.4. PSTN-to-SIP Calling Applications: The applications can be for ADSL connections as in both Diagrams A and B. Both parties are registered to SIP server with either fixed real IP or private IP under NAT router. Configurations: 1. Same as in Example 2. 2. Select "ON" in the "SIP settings / STUN
  • LevelOne VOI-7010 | Manual - Page 100
    not "dodo" tone and the caller may press SIP number directly. 6. Press 1688# or 1688 to call the party with the registered SIP phone number 1688. In a moment, you should hear a ring back tone, and wait for the VoIP called party to answer. 94
  • LevelOne VOI-7010 | Manual - Page 101
    5.5. 3-Way Conference Calling Applications: The Call Transfer and 3-Way Conference Call applications are for calls among Parties A, B, and C. Three parties are registered to SIP server with either fixed real IP or private IP. There are two kinds of call transfer; Blind Transfer and Attendant
  • LevelOne VOI-7010 | Manual - Page 102
    3-Way Conference Call: 1. Party A calls Party B. 2. While in conversation, Party B may press Hold key to hold the call, and should hear a dial tone. 3. Party B calls Party C. 4. While in conversation, Party may press Conf. key to join in Party A for three-way conference. Call Waiting Application:
  • LevelOne VOI-7010 | Manual - Page 103
    5.6. Direct IP to Direct IP Calling Applications: The applications are for ADSL connection without NAT router as in Diagram A. Both parties are with fixed real IP. The Direct IP calling works when both calling and answering parties are with known fixed IP. SIP server registrations are not required
  • LevelOne VOI-7010 | Manual - Page 104
    The applications are for both parties registered to FWD SIP server. Visit FWD web site and sign up for a new registered account number. Follow the instructions for registration. After finished, you will receive a mail sent by the FWD mail system, and you will get one FWD phone number and password in
  • LevelOne VOI-7010 | Manual - Page 105
    will reboot automatically. After boot up, the SIP setting page will show "Registered", and the LCD will show registered ; it will shows "No service" otherwise. 99
  • LevelOne VOI-7010 | Manual - Page 106
    Codec Setting Callings: 1. Pick up the phone, and the LCD will show FWD phone number . 2. Press 12345 to call the party with registered FWD phone number 12345. In a moment, you should hear the ring back tone, and wait for the called party to answer. 100
  • LevelOne VOI-7010 | Manual - Page 107
    6. Specification Model No. Connector LCD Size Network Protocol Call Function VOI-7010 VOI-7011 1 x WAN 1 x LAN 1 x Headset Plug 1 x WAN 1 x LAN 1 x Headset Plug 1 x RJ11 FXO 16 x 2 SIP v1 (RFC2543), v2(RFC3261) IP/TCP/UDP/RTP/RTCP IP/ICMP/ARP/
  • LevelOne VOI-7010 | Manual - Page 108
    Codec Voice DTMF Function QoS NAT Traversal Configuration Power Operational Temperature G.711: 64k bit/s (PCM) G.723.1: 6.3k / 5.3k bit/s G.726: 16k / 24k / 32k / 40k bit/s (ADPCM) G.729A: 8k bit/s (CS-ACELP) G.729B: adds VAD & CNG to G.729 VAD: Voice activity detection CNG: Comfortable noise
  • LevelOne VOI-7010 | Manual - Page 109
    7. Trouble Shooting 7.1. Do not hear dial tone? When you pick up the phone and hear a busy tone, it indicates the WAN port is NOT connected. The
  • LevelOne VOI-7010 | Manual - Page 110
    Example: To change IP PHONE IP address to the same subnet as PC and NAT router 1. Press the menu to enable DHCP Client mode. IP PHONE will reboot, and LED will start flashing to get an IP address from NAT DHCP server. 2. Press Menu_4_5 to read IP Addresses for WAN and LAN Ports, for example, 192.168
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LevelOne
VOI-7010 / VOI-7011
SIP IP Telephone
User Manual
Ver. 1.1 – 1008