Lexmark 10Z0203 User's Guide
Lexmark 10Z0203 - C 780n Color Laser Printer Manual
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- Lexmark 10Z0203 | User's Guide - Page 1
C780, C782 User's Guide October 2007 Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2007 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550 - Lexmark 10Z0203 | User's Guide - Page 2
or repairs, other than those described in the operating instructions, to a professional service person. • This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious - Lexmark 10Z0203 | User's Guide - Page 3
expander ...11 Installing a 5-bin mailbox ...13 Installing a StapleSmart finisher ...15 Installing memory and option cards ...15 Removing memory and option cards ...21 Chapter 2: Printing ...26 Understanding the printer operator panel ...26 Sending a job to print ...28 Printing from a USB flash - Lexmark 10Z0203 | User's Guide - Page 4
...85 Configuring printer alerts ...86 Chapter 7: Troubleshooting 87 Online customer support ...87 Calling for service ...87 Checking an unresponsive printer ...87 Printing multi-language PDFs ...87 Solving printing problems ...88 Solving mailbox problems ...89 Solving option problems ...90 Solving - Lexmark 10Z0203 | User's Guide - Page 5
-sheet drawer) • Optional drawers • Duplex unit • Printer • Output options The instructions in this section cover the following options: Input options mailbox StapleSmart™ finisher Internal options Memory cards - Printer memory - Flash memory - Fonts Firmware cards - Bar Code - IPDS and SCS/TNe - Lexmark 10Z0203 | User's Guide - Page 6
and removing options Installing a 2000-sheet drawer Your printer supports one optional 2000-sheet drawer. Warning: If you and remove any packing material. 2 Place the drawer in the location you have chosen for your printer. 3 If you are installing a 500-sheet drawer on top of the 2000-sheet drawer, - Lexmark 10Z0203 | User's Guide - Page 7
Installing and removing options 5 Install the power cord for the 2000-sheet drawer. Note: The HCIT power supply shall be capable of running off of AC line voltages from 90-256 VAC and from 47-63 Hz. The HCIT shall provide an IEC inlet power connector and an outlet power connector rated at 10 amperes - Lexmark 10Z0203 | User's Guide - Page 8
and removing options Installing a 500-sheet drawer Your printer supports up to three additional 500-sheet drawers. However remove any packing material. 2 Place the drawer in the location you have chosen for your printer, or install it on another drawer. To install it on another drawer: a Align the - Lexmark 10Z0203 | User's Guide - Page 9
and removing options Installing a duplex unit Your printer supports an optional duplex unit that lets you print and remove any packing material. 2 Place the duplex unit in the location you have chosen for your printer or install it on a 500-sheet drawer. To install it on a 500-sheet drawer: a - Lexmark 10Z0203 | User's Guide - Page 10
at least three (3) people to lift it safely. Use the printer handholds to lift it, do not lift by the front of the printer, and make sure your fingers are not under the printer when you set it down. 1 Unpack the printer. 2 Place the printer on the duplex unit or 500-sheet drawer: a Align the - Lexmark 10Z0203 | User's Guide - Page 11
removing options Installing an output expander Your printer supports an optional output expander that lets you or fabrics. 1 Unpack the output expander and remove any packing material. 2 Remove the printer top cover. Warning: The output expander tray is designed to hold the weight of print - Lexmark 10Z0203 | User's Guide - Page 12
Installing and removing options 4 Attach the printer top cover to the output expander. 5 Attach the output expander paper bail to the top cover. Installing an output expander 12 - Lexmark 10Z0203 | User's Guide - Page 13
Installing and removing options Installing a 5-bin mailbox Your printer supports a 5-bin mailbox that lets you collate and stack up to 500 sheets of paper. Note: After you unpack the mailbox, install it immediately. Otherwise, the - Lexmark 10Z0203 | User's Guide - Page 14
Installing and removing options 4 Attach the printer top cover to the mailbox. 5 Attach the mailbox paper bail to the top cover. Installing a 5-bin mailbox 14 - Lexmark 10Z0203 | User's Guide - Page 15
finisher Your printer supports a StapleSmart finisher. See the information sheet included with the finisher for detailed installation instructions. Installing memory and option cards CAUTION: If you are installing memory or option cards sometime after setting up the printer, turn the printer off and - Lexmark 10Z0203 | User's Guide - Page 16
Installing and removing options Installing a memory card Follow the instructions in this section to install a printer memory card. Memory cards must have 100-pin connectors. Note: Memory cards designed for other Lexmark printers may not work with your printer. 1 Remove the system board access cover. - Lexmark 10Z0203 | User's Guide - Page 17
Follow the instructions in this section to install an optional "option-added" firmware or flash memory card. Note: "Option-added" firmware and flash memory cards offered for other Lexmark printers cannot be used with your printer. "Option-added" fiOnly one of each type of card is supported. Warning - Lexmark 10Z0203 | User's Guide - Page 18
instructions in this section to install an optional hard disk. You need a small flathead screwdriver to attach the hard disk to the mounting plate. Warning: Hard disks are easily damaged by static electricity. Touch something metal on the printer . Mounting plate Installing memory and option cards 18 - Lexmark 10Z0203 | User's Guide - Page 19
Installing and removing options 7 Press the ribbon cable connector into the connector on the system board. 8 Flip the hard disk over, and then press the three posts on the mounting plate into the holes on the system board. The hard disk snaps into place. Installing memory and option cards 19 - Lexmark 10Z0203 | User's Guide - Page 20
Installing and removing options Installing an option card Your printer has one expansion card slot that supports a number of option cards. The following table describes their function. Card MarkNet . 5 Push the option card firmly into the option card connector. Installing memory and option cards 20 - Lexmark 10Z0203 | User's Guide - Page 21
to locate the connector for the card you want to remove. Option card connector Firmware and flash memory card connectors Memory card connector Hard disk connector Accessing the printer system board 1 Turn the printer off. 2 Unplug the printer power cord. 3 Disconnect all cables from the back of the - Lexmark 10Z0203 | User's Guide - Page 22
options 5 Remove the four access cover screws as shown. 6 Remove the access cover. Removing memory cards Complete the following steps to remove printer memory or flash memory cards. Warning: Printer memory and flash memory cards are easily damaged by static electricity. Touch something metal on the - Lexmark 10Z0203 | User's Guide - Page 23
static electricity. Touch something metal on the printer before you touch an option card. 1 Remove access cover. For more information, see Accessing the printer system board. 2 Locate the option card. 3 electricity. Touch something metal on the printer before you touch a disk. 1 Remove the - Lexmark 10Z0203 | User's Guide - Page 24
disk in paper and store it in a box. 6 Replace the system board access cover. For more information, see Reinstalling the system board access cover. Removing memory and option cards 24 - Lexmark 10Z0203 | User's Guide - Page 25
the slots at the top of the access cover with the screws near the top of the printer. 2 Slide the cover up under the top cover lip as far as it will go, and 4 Reconnect all cables on the back of the printer. 5 Plug in the printer power cord. 6 Turn the printer on. Removing memory and option cards 25 - Lexmark 10Z0203 | User's Guide - Page 26
2 Printing Understanding the printer operator panel The printer operator panel has a four-line, back lit, gray scale display that can show both graphics and text. The Back, Menu, and Stop buttons are located - Lexmark 10Z0203 | User's Guide - Page 27
on the operator panel. The lights indicate whether the printer power is on, the printer is busy, idle, processing a job, or requires Direct interface on the operator panel is used to plug in a USB flash memory device and print PDF and supported graphic files (.gif, .jpeg, .jpg, .bmp, .png, .tiff, - Lexmark 10Z0203 | User's Guide - Page 28
entries. Note: The pound (#) sign is not used. The display panel shows messages and graphics describing the current state of the printer and indicating possible printer problems you must resolve. The top line of the display is the header line. If applicable, it will contain the graphic indicating - Lexmark 10Z0203 | User's Guide - Page 29
and approved USB flash memory devices, see the Lexmark Web site at www.lexmark.com. Note the following when using a USB flash memory device with the printer USB Direct Interface: • USB devices must be compatible with the USB 2.0 standard. • Hi-Speed USB devices must support the Full-Speed standard - Lexmark 10Z0203 | User's Guide - Page 30
one copy, press , or manually input the number of copies with the number pad, then press . Note: Do not remove the USB flash memory device from the USB Direct interface until the document has finished printing. The document prints. If you leave the drive in the printer after leaving the initial USB - Lexmark 10Z0203 | User's Guide - Page 31
to verify the network connection. This page also provides important information that helps in configuring for network printing. 1 Make sure the printer is on and the Ready message appears. 2 Press on the operator panel. 3 Press until Reports appears, and then press . Printing a menu settings - Lexmark 10Z0203 | User's Guide - Page 32
. Consult a system support person for a solution, and print another network setup page to verify that the printer is connected to the printer. Printing a directory list A directory listing shows the resources stored in flash memory or on the hard disk. To print a listing: 1 Make sure the printer - Lexmark 10Z0203 | User's Guide - Page 33
trays while a print job is printing. It could damage the tray or the printer. Loading 500-sheet trays To load any of the 500-sheet trays: 1 Remove 2 Squeeze the front guide lever and slide the guide to the front of the tray. 3 Squeeze the side guide lever and slide the guide to the correct position - Lexmark 10Z0203 | User's Guide - Page 34
stack height. Overfilling the tray may cause jams. 6 Squeeze the front guide lever and slide the guide until it firmly touches the stack of paper. 7 Reinstall the tray. Make sure the tray is pushed completely into the printer. 8 If you are loading a different type of media than was previously - Lexmark 10Z0203 | User's Guide - Page 35
Printing Loading the 2000-sheet tray Follow these instructions to load a 2000-sheet tray. Do not load any print media other than paper in the 2000-sheet tray. 1 Pull open the tray. 2 Squeeze the side guide lever, lift the guide, and place it into the appropriate slot for the size paper you are - Lexmark 10Z0203 | User's Guide - Page 36
Printing 4 Slide the bottom support toward the front of the tray until it touches the front guide. 5 Flex the sheets back and forth to the tray. Make sure the tray is pushed completely into the printer. Note: Do not exceed the maximum stack height. Overfilling the tray may cause paper jams. Loading - Lexmark 10Z0203 | User's Guide - Page 37
-As a manual bypass feeder, you send a print job to the feeder while specifying the type and size of media from your computer. The printer then prompts you to load the appropriate print media before it prints. To load the multipurpose feeder: 1 Open the multipurpose feeder. 2 Squeeze the paper guide - Lexmark 10Z0203 | User's Guide - Page 38
go. Do not force the media. Note: Do not exceed the maximum stack height. Overfilling the feeder may cause jams. 6 Squeeze the paper guide lever and slide the guide until it lightly touches the side of the stack. 7 If you are loading a different type of media than was previously loaded in the - Lexmark 10Z0203 | User's Guide - Page 39
specialty media (transparencies, labels, other) Follow these instructions when you want to print on media such as processor, spreadsheet, browser, or other application, select File Print. 2 Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver - Lexmark 10Z0203 | User's Guide - Page 40
print job as usual. Mac OS X 1 In your word processor, spreadsheet, browser, or other application, select File Page Setup. 2 Choose the correct printer in the Format For pop-up menu. 3 Choose the paper , see the Menus and Messages Guide on the Software and Documentation CD Linking trays 40 - Lexmark 10Z0203 | User's Guide - Page 41
value as the bin configuration default. 7 Press until you get to the Ready state. Holding a job in the printer When sending a job to the printer, you can specify in the driver that you want the printer to hold the job in memory. When you are ready to print the job, you must go to the - Lexmark 10Z0203 | User's Guide - Page 42
"Print and Hold", and then follow the driver instructions. 4 Enter a User Name and PIN. 5 Send your job to the printer. Go to the printer when you are ready to retrieve your confidential print job, and follow the At the printer steps. Macintosh 1 From a word processor, spreadsheet, browser, or other - Lexmark 10Z0203 | User's Guide - Page 43
(PIN). 5 Press until appears next to the job you want to print, and then press . After your job prints, it is deleted from printer memory. Entering a personal identification number (PIN) When you select Confidential Job from the Held job menu, the following prompt appears on the display after you - Lexmark 10Z0203 | User's Guide - Page 44
and Hold, then follow the driver instructions. 4 Select the type of held job you want, and then send your job to the printer. Go to the printer when you are ready to retrieve your confidential print job, and follow the At the printer steps. Macintosh 1 From a word processor, spreadsheet, browser, or - Lexmark 10Z0203 | User's Guide - Page 45
Printing At the printer 1 Press until 2 Press until 3 Press until Held jobs appears, and then press . appears next to your user name, and then press . appears next to the - Lexmark 10Z0203 | User's Guide - Page 46
Storing paper Use the following guidelines to avoid paper feeding problems and uneven print quality. • Store paper in an its original wrapper until you load it into the printer. Storing supplies Choose a cool, clean storage area for your printer supplies. Store supplies right side up in their - Lexmark 10Z0203 | User's Guide - Page 47
for loading instructions: • Loading 500-sheet trays • Loading the 2000-sheet tray • Loading the multipurpose feeder The following hints can help you avoid paper jams: • Use only recommended paper. Refer to the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications - Lexmark 10Z0203 | User's Guide - Page 48
media for the printer helps avoid printing problems. The following sections contain guidelines for choosing the correct media for the printer. For detailed information about media characteristics, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications - Lexmark 10Z0203 | User's Guide - Page 49
. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high can cause feeding problems. Smoothness The degree of smoothness of paper directly affects print quality. If the paper is too rough, the toner does not - Lexmark 10Z0203 | User's Guide - Page 50
trouble source that does not support auto size sensing. the Menus and Messages Guide on the publications CD avoid paper feeding problems and uneven print the printer: inks that are not affected by the resin in toner. Inks that are oxidation-set or oil-based should meet these requirements; latex inks - Lexmark 10Z0203 | User's Guide - Page 51
emissions. For detailed information, see the Card Stock & Label Guide, which is available on the Lexmark Web site at www.lexmark.com/publications. Envelopes Try a sample of any envelopes being considered for use with the printer before buying large quantities. For more information, see Loading the - Lexmark 10Z0203 | User's Guide - Page 52
, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. When printing on labels: • Set the Paper Type menu item to Labels in the Paper Menu. Set the Paper Type from the printer operator panel, the printer driver, or from MarkVision Professional. • Do - Lexmark 10Z0203 | User's Guide - Page 53
printer. • Portrait orientation is preferred, especially when printing bar codes panel, the printer driver, or from MarkVision printer. • The use of grain long card stock is recommended. Storing media Use the following guidelines for proper media storage. These help avoid media feeding problems - Lexmark 10Z0203 | User's Guide - Page 54
. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide, available on the Lexmark Web site at www.lexmark.com/publications. Media sizes and support 500-sheet trays Multi-purpose feeder Optional high capacity feeder Optional duplex unit Optional - Lexmark 10Z0203 | User's Guide - Page 55
8 Other Envelope 104.8 mm x 210 mm 8 † 8 8 † 8 8 8 8 8 to 215.9 mm x 355.6 mm 4.125 in. x 8.27 in. to 8.5 in. x 14 in.) * Supported as selected paper with tray size sensing turned off in the appropriate trays. ** When selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in - Lexmark 10Z0203 | User's Guide - Page 56
than 60% relative humidity. 2 This paper weight in any source is not supported for duplex (two-sided) printing. 3 For 60 to 176 g/m2(16 176 g/m2 (47 lb bond), grain short is recommended. 4 Pressure sensitive area must enter the printer first. 5 100% cotton content maximum weight is 90.2g/m2 (24 lb - Lexmark 10Z0203 | User's Guide - Page 57
than 60% relative humidity. 2 This paper weight in any source is not supported for duplex (two-sided) printing. 3 For 60 to 176 g/m2(16 176 g/m2 (47 lb bond), grain short is recommended. 4 Pressure sensitive area must enter the printer first. 5 100% cotton content maximum weight is 90.2g/m2 (24 lb - Lexmark 10Z0203 | User's Guide - Page 58
m2 (110 lb) 203 g/m2 (125 lb) Not supported Not supported Not supported Not supported Not supported Optional finisher Standard Offset Staple 88 to 176 g/ m2 lb bond), grain short is recommended. 4 Pressure sensitive area must enter the printer first. 5 100% cotton content maximum weight is 90. - Lexmark 10Z0203 | User's Guide - Page 59
Media specifications Media capacities Legend 3 - supported 8- unsupported Media type Optional Optional Optional 500-sheet Multipurpose 2000-sheet envelope banner tray feeder tray drawer tray Paper 500 100 sheets* 2000* 8 8 sheets* Card - Lexmark 10Z0203 | User's Guide - Page 60
a key operator to do the setup and maintenance of your printer. Refer printing problems and maintenance tasks to this key operator. In the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area. In other countries or regions, visit the - Lexmark 10Z0203 | User's Guide - Page 61
in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you bought your printer. Note: All life estimates for printer supplies assume printing on letter or A4 size plain paper. Print cartridges The initial print cartridges that shipped - Lexmark 10Z0203 | User's Guide - Page 62
if an authorized servicer has installed a web oiler upgrade kit to allow your printer to print large quantities of vinyl or dual web labels. Type of fuser Standard fuser or web oiler fuser Printer voltage 100 V (Japan) 115 V 220 V Part number 40X1667 40X1651 40X1666 Toner waste container 62 - Lexmark 10Z0203 | User's Guide - Page 63
CD Ordering staple cartridges Staple cartridges hold 3,000 staples. Use part number 11K3188 to order a pack of three staple cartridges. Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site: www.lexmark.com/recycle 2 Follow the instructions on the - Lexmark 10Z0203 | User's Guide - Page 64
message will be displayed on the printer operator panel. If you select Show areas on the operator panel, you can view one or more images to help you clear the jam. 23.13 Paper jam, 2 pages jammed Continue Show areas Show areas Show duplex Show rear door 1. Open manual feed door. See the diagram - Lexmark 10Z0203 | User's Guide - Page 65
-sheet trays or 2000-sheet tray 24.yy Paper Jam Area M Mailbox 27.yy Paper Jam Area L Upper right access door (redrive area) 201.yy Paper Jam 202.yy Paper Jam Area K Lower right access door (fuser area) 201.yy Paper Jam 202.yy Paper Jam Area J Duplex tray 230.yy Paper Jam Access doors and - Lexmark 10Z0203 | User's Guide - Page 66
caught in the fuser. For instructions, see Clearing fuser jams. Follow the instructions for clearing Area E and Area J. Follow the instructions for clearingArea B, Area C and Area T. Follow the instructions for clearing Area A and Area D. Follow the instructions for Clearing mailbox, finisher, or - Lexmark 10Z0203 | User's Guide - Page 67
paper jams Clearing the entire paper path When a paper jam occurs, the printer stops operating and displays 2.yy Paper Jam and a message to clear certain printer areas. After you have cleared the following areas, make sure all printer covers, doors, and trays are closed, and then press Go to - Lexmark 10Z0203 | User's Guide - Page 68
Clearing paper jams Area C 1 If you have one or more optional 500-sheet drawers: a Open a Open the 2000-sheet drawer access door. Pull the jam down and out of the rollers. b Close the door. Area D 1 Open the front access door. 2 Hold down the front access door. Remove jams in the rollers under the - Lexmark 10Z0203 | User's Guide - Page 69
paper is pushed all the way down into the tray. 2 Close tray 1. Area E 1 Pull the duplex tray E completely out. Look inside and remove any . 2 Reinstall the duplex mechanism in the printer. Area T 1 If you cannot clear all the 500-sheet drawer jams from Area C: a Carefully open trays 2 through - Lexmark 10Z0203 | User's Guide - Page 70
J 1 Remove the duplex tray J. 2 Remove any jams, and then reinstall the tray. Area K 1 Open the lower right access door. 2 Remove any jams, and then close the door. Area L 1 Open the upper right access door. 2 Remove jams from the rollers, and then close the door. Clearing the entire paper path 70 - Lexmark 10Z0203 | User's Guide - Page 71
Clearing paper jams Clearing mailbox, finisher, or output expander jams (Area M) 1 Open the rear door of the 5-bin mailbox or to step 2. 2 Open both the upper right and the lower right access doors (Areas K and L). CAUTION: The fuser assembly may be hot. Let it cool before continuing. Clearing mailbox, - Lexmark 10Z0203 | User's Guide - Page 72
fuser roller cover and remove the jam. 7 Close the fuser roller cover. 8 Snap the housing back onto the fuser. 9 Insert the fuser back into the printer. 10 Slide the latches out, and then pull up to refasten them. 11 Close the doors. Clearing fuser jams 72 - Lexmark 10Z0203 | User's Guide - Page 73
entire width of the paper path. 3 Close the left access door and the front access door. If the jam persists, continue with step 4. 4 Turn the printer off. Open the front cover. Clearing image transfer unit jams 73 - Lexmark 10Z0203 | User's Guide - Page 74
. a Pull up slightly on the cartridge handhold. b Pull the cartridge straight out and use the handle to lift it off the guides. c Place the cartridges on a clean, flat surface out of direct light. 6 Release the latches to open the multipurpose feeder (area A) all the way. Clearing image transfer - Lexmark 10Z0203 | User's Guide - Page 75
Clearing paper jams 7 Remove the image transfer unit. a Raise the lever to unlock the image transfer unit. b Pull down on the handle. c Slide the image transfer unit out and place it on a clean, flat surface. Warning: Do not touch the transfer belt. Touching the belt will damage the image transfer - Lexmark 10Z0203 | User's Guide - Page 76
Clearing paper jams 8 Look inside the printer. Remove all torn paper or other jams. 9 Insert the image transfer unit back into the printer. a Align the guides with the insertion grooves and gently slide the unit in. b Rotate the handle up, and push gently to lock the unit in place. Clearing image - Lexmark 10Z0203 | User's Guide - Page 77
. 10 Return the multipurpose feeder to its working position. Reinstall all the print cartridges. 11 Close the printer door. 12 Turn the printer on. The printer returns to a Ready state. If you still need help 1 Turn the printer off and then back on. 2 Contact your administrator or Help desk if you - Lexmark 10Z0203 | User's Guide - Page 78
the Utilities menu. For more information, see the Menus and Messages Guide. The LCD Brightness and LCD Contrast settings are adjusted separately. To change the LCD Brightness or LCD Contrast settings: 1 Make sure your printer is on. 2 Press on the operator panel. 3 Press until Settings appears - Lexmark 10Z0203 | User's Guide - Page 79
settings: Warning: All downloaded resources (fonts, macros, and symbol sets) in printer memory (RAM) will be deleted. (Resources residing in flash memory or on the optional hard disk remain unaffected.) 1 Make sure the printer is on and Ready appears on the display. 2 Press on the operator - Lexmark 10Z0203 | User's Guide - Page 80
see the Technical Reference available on the Lexmark Web site at www.lexmark.com/publications. Encrypting the disk Warning: All resources on the hard disk and RAM will be deleted. Note: This setting is only available when a hard disk is installed. 1 Turn the printer off. 2 Press and hold and while - Lexmark 10Z0203 | User's Guide - Page 81
SSL port: Open your Web browser. In the address line, enter the IP address of the printer you want to configure using the format: https: //ip_address/. Supporting SNMPv3 (Simple Network Management Protocol version 3) SNMPv3 protocol allows for encrypted and authenticated network communications. It - Lexmark 10Z0203 | User's Guide - Page 82
click Network/Ports. 4 Click IPSec. Two types of authentication are supported for IPSec: • Shared Key Authentication-Any ASCII phrase shared among even in Secure mode. • Unsecured Only-Allows the port to only open when the printer is not in Secure mode. Note: A password must be set to enable Secure - Lexmark 10Z0203 | User's Guide - Page 83
Protected Access) feature of an optional internal wireless print server to provide WPA-Enterprise security support. Support for 802.1x requires the establishment of credentials for the printer. The printer must be known to the Authentication Server (AS). The AS will allow network access to devices - Lexmark 10Z0203 | User's Guide - Page 84
support Printing Lockout Printing Lockout lets you lock or unlock a printer using an assigned PIN. When locked, every job the printer mode both in the driver and through the printer operator panel. Under certain circumstances after printing a job in black only mode, the printer may enter an energy - Lexmark 10Z0203 | User's Guide - Page 85
values may vary from printer to printer. The accuracy of the estimates may be affected by how full the print cartridges are, environmental conditions, the media type, the software application, software settings, the driver, driver settings, and the content of the page. Lexmark makes no claim as - Lexmark 10Z0203 | User's Guide - Page 86
printer stops printing, displays a message, and activates the selected alarm type. Toner Alarm Lets you choose how the printer Off responds when toner is low. The printer potential problems. When a printer needs attention, it alerts the network administrator with a detailed graphic of the printer - Lexmark 10Z0203 | User's Guide - Page 87
Online customer support Customer support is available on the Lexmark Web site at www.lexmark.com. Calling for service When you call for printer service, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find - Lexmark 10Z0203 | User's Guide - Page 88
off and call for service. The USB device you are using may not be supported or has an error. Only specific USB flash memory devices are supported. For information regarding tested and approved USB flash memory devices, see the Lexmark Web site at www.lexmark.com. The printer is not ready to - Lexmark 10Z0203 | User's Guide - Page 89
images, and the number of pages in the job. Add printer memory or an optional hard disk. Set Print Timeout to a higher value from the Setup Menu. For more informations, see the Menus and Messages Guide. Solving mailbox problems Symptom Paper jams before reaching the mailbox. Cause The mailbox and - Lexmark 10Z0203 | User's Guide - Page 90
. If the suggested corrective action does not fix the problem, call your service representative. Option Drawers Duplex unit Flash memory Hard disk with adapter Internal print server High capacity feeder Printer memory Serial/Parallel interface Action • Make sure the connection between drawers - Lexmark 10Z0203 | User's Guide - Page 91
. Service messages A service message indicates printer failure that may require service. Turn the printer off, wait about 10 seconds, and then turn the printer on. If the error recurs, write down the error number, the problem, and a detailed description. Call 1-800-LEXMARK for service. Solving - Lexmark 10Z0203 | User's Guide - Page 92
Troubleshooting Solving paper feed problems Symptom Cause Solution Paper frequently jams. You are using paper that does not meet the printer specifications. Use recommended paper and other specialty media. See the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com - Lexmark 10Z0203 | User's Guide - Page 93
Troubleshooting The information in the following table may help you solve print quality problems. If these suggestions still do not correct the problem, call for service. You may have a printer part that requires adjustment or replacement. Symptom Color misregistration AABBCCDDEE ABCDE Cause - Lexmark 10Z0203 | User's Guide - Page 94
printer operator panel, print the repetitive defects guide to determine which component needs to be replaced. ABCDE ABCDE Streaked vertical lines ABCDE ABCDE ABCDE • Toner is smeared before fusing • If paper is stiff, try feeding from another tray. to the paper. • Replace the print cartridge - Lexmark 10Z0203 | User's Guide - Page 95
that corresponds to the color displayed on the control panel. Print too dark • The Toner Darkness setting is too dark. • The print cartridges are defective. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Scroll to the Color Adjust setting in - Lexmark 10Z0203 | User's Guide - Page 96
Troubleshooting Symptom Gray background ABCDE ABCDE ABCDE Cause • The Toner Darkness setting is too dark. • The print cartridges are defective. Solution • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridge that - Lexmark 10Z0203 | User's Guide - Page 97
Troubleshooting Symptom Cause Solution Solid color pages • The print cartridges are • Replace the print cartridge that corresponds to defective. the color displayed on the control panel. • Your printer requires servicing. • Call for service yellow, and black inks or toners can be printed in - Lexmark 10Z0203 | User's Guide - Page 98
page 99 for recommendations on how the printer Color Samples pages may be useful in solving certain color-matching problems. The printed page appears tinted. Can the User's Guide on the Software and Documentation CD. Color Saver must be Off to adjust Toner Darkness. What is Manual Color Correction? - Lexmark 10Z0203 | User's Guide - Page 99
Troubleshooting problem. The nine Color Samples values correspond to color conversion tables in the printer that area in more detail, then the user can access the Detailed Color Samples by using the printer Embedded section provides instructions for modifying the color of an object. Manual Color - Lexmark 10Z0203 | User's Guide - Page 100
Troubleshooting What are Detailed Color Samples and how do I access them? This information applies to network models only. Detailed Color Samples are pages similar to the default pages of color samples accessible from the Quality Menu on the printer colors in a nearby area, the user can problems 100 - Lexmark 10Z0203 | User's Guide - Page 101
accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the - Lexmark 10Z0203 | User's Guide - Page 102
Radio interference notice Notices Warning: When a network cable is attached, this is a Class A product. In a domestic environment, this product may cause radio interference, in which case, the user may be required to take adequate measures. Taiwan BSMI notice Japanese VCCI notice Korean MIC - Lexmark 10Z0203 | User's Guide - Page 103
installed and used in accordance with the instructions, may cause harmful interference to radio directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product - Lexmark 10Z0203 | User's Guide - Page 104
Straße 12 63128 Dietzenbach Telefon: 0180 - 564 56 44 (Produktinformationen) Telefon: 01805 - 00 01 15 (Technischer Kundendienst) E-Mail: [email protected] Die folgenden Messungen wurden gemäß ISO 7779 durchgeführt und gemäß ISO 9296 gemeldet. Drucken Leerlauf Durchschnittlicher Schallpegel (dB - Lexmark 10Z0203 | User's Guide - Page 105
Max-Planck-Straße 12 63128 Dietzenbach Phone: 0180 - 564 56 44 (Produktinformationen) Telefon: 01805 - 00 01 15 (Technischer Kundendienst) E-mail: [email protected] The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. 1-meter average sound - Lexmark 10Z0203 | User's Guide - Page 106
electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Notices 106 - Lexmark 10Z0203 | User's Guide - Page 107
substances. ENERGY STAR C780n/C780dn/C780dtn C782dn/C782dtn Laser advisory label A laser notice label may be affixed to this printer. LUOKAN 1 LASERLAITE VAROITUS! Laitteen käyttäminen muulla kuin tässä käyttoohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle - Lexmark 10Z0203 | User's Guide - Page 108
attachments Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance Unsuitable physical or operating environment Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty - Lexmark 10Z0203 | User's Guide - Page 109
such as toners and inks), software, or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. Limitation of liability - Lexmark 10Z0203 | User's Guide - Page 110
Power Saver 80 areas Area A 67 Area B 67 Area C 68 Area E 69 Area G 68 Area J 70 Area K 70 Area L 70 Area M 71 Area T 69 Area T1 69 attaching 79 envelope sizes 7 3/4 (Monarch) 55 F firmware card installing 17 flash memory 22 removing 22 G guidelines media 48 printing letterhead 51 H hard disk 23 - Lexmark 10Z0203 | User's Guide - Page 111
20 PIN entering at the printer 43 entering from the driver 42 Power Saver, adjusting 80 preprinted forms 50 Print and Hold function see held jobs 41 print server installing printer memory option, removing 22 printer system board 21 accessing 21 closing 25 problems incorrect characters print 89 job - Lexmark 10Z0203 | User's Guide - Page 112
page breaks 89 R removing firmware card 25 flash memory option 22 option cards 23 printer memory option 22 repeat print 44 reserve print 44 S supplies 46 supplies print cartridge 61 storing 46 system board accessing 15 T transfer roller ordering 63 tray linking 40 U unpacking memory cards 16 option
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C780, C782
User’s Guide
October 2007
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2007 Lexmark International, Inc.
740 West New Circle Road
Lexington, Kentucky 40550