Lexmark 11C2550 User Manual

Lexmark 11C2550 - Forms Printer 2580 Manual

Lexmark 11C2550 manual content summary:

  • Lexmark 11C2550 | User Manual - Page 1
    Forms Printer 2500 Series User's Guide July 2007 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2007 Lexmark
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    panel buttons...17 Understanding the control panel lights...19 Setting the printer online or offline...20 Advancing paper...20 Using the Load/Unload pitch...22 Disabling Pitch Lock...22 Loading paper 23 Setting the forms thickness lever...23 Paper paths...25 Using the Tear Off function...25
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    ...50 Forms Macro options...51 Data options ...52 Control options...54 Emulation options ...55 Interface options...56 Maintaining the printer 57 Ordering supplies...57 Removing the ribbon cartridge...57 Cleaning the printer...57 Recycling Lexmark products...58 Administrative support 59 Restoring
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    Troubleshooting 62 Checking an unresponsive printer...62 Testing the printer...62 Checking the printer status...63 Adjusting character (bidirectional) alignment...65 Solving printing problems...67 Printer test works, but the printer does not print when attached to the computer 67 Printer is noisy
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    Notices 76 Edition notice...76 Power consumption...79 Index 83 Contents 6
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    in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of
  • Lexmark 11C2550 | User Manual - Page 8
    the model you have chosen, your printer may look slightly different from the printer illustrated. Printer front view 1 2 A 3 8 7 6 5 4 Part name 1 Forms thickness lever 2 Ribbon access cover 3 Power switch 4 Paper select lever 5 Paper guides 6 Manual feeder 7 Front cover 8 Control panel
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    Ribbon access cover latch 5 Recessed network button 6 Network connector Warning-Potential Damage: Do not touch the Network connector except when the printer cord connector Applying control panel overlays The Lexmark Forms Printer 2500 Series printers have control panel overlays available in
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    of up to 144 x 240 dots per Resolution of up to 360 x 360 dpi Note: This feature supports existing square inch (dpi) graphics programs. Multiple-part forms Prints original plus five copies (six-part Prints original plus three copies forms) (four-part forms) Learning about the printer 10
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    /Unload Macro function Manual front loading for cut sheets Tear Off bar Adjustable tractor Control panel disable Ribbon cartridge Printer tests Box and change forms settings Contains the inked fabric ribbon • Power-on Self Test • Printer test page-Determines whether your machine has print problems
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    Web site at www.lexmark.com. Software compatibility • Compatible with all programs that support IBM emulation or Epson emulation • Compatible with Okidata MICROLINE emulation (with the M320 turbo), which is standard on the 9-wire printer and 2580/2581 printer models. Interface connection Warning
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    1 Set the forms thickness lever to position 1. 2 Turn the printer on. The Power manual feeder, and then move the paper select lever to the position. 4 Move the left paper guide to the right until it stops. 5 Insert a single sheet of paper into the front of the printer. 6 Adjust the right paper guide
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    may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page. 4 Check the , use the Windows Forms Printer 2500 Series driver available from the Lexmark Web site at www.lexmark.com. Learning about the
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    the instructions that came with your DOS application to see what printer drivers are supported for your level of DOS. Most applications let you specify the type of printer you are using so the application can take full advantage of the printer features. Using IBM emulation mode If the printer is
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    must match the emulation mode you select for your printer. Printer drivers other than the 2500 series support most, but not all, of the printer capabilities. For Forms Printer 2580/2581 users: 1 Epson FX850 2 Epson FX 1050 For Forms Printer 2590/2591 users: 1 Epson LQ850 2 LQ 1050 Using Okidata
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    2 is installed 4 Load/Unload Loads paper to the current Top-Of-Form or unloads paper to a parked position 5 Font Selects one of the resident font styles Note: Repeatedly pressing the Font button cycles through the printer font selections. If you continue pressing Font through a second pass, the
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    Function Alternates the paper between Tear Off and Top-Of-Form Communicates the on/off status of the printer 1 7 1 2 3 4 2 Power Set TOF and then go into continuous feed. 2 Macro To support different styles of pre-printed forms, selects between four document formats 3 Setup 4 Micro
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    hold to select continuous feed. 7 Set TOF Sets the Top-Of-Form, which is the position of the first print line on the page Understanding must be installed. Paper is loaded in the printer. Blinking The printer is out of paper. On A printer error has occurred. On Font On The control panel
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    Start/Stop until the Ready light comes on. Advancing paper Use these control panel buttons to advance the paper when the printer is not printing: Note: When you are printing continuous forms, the first time you press LineFeed, it moves the paper from the Tear Off position to the current print line
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    and switch to the continuous forms loaded in the other tractor source. The Tractor 2 light comes on when the optional Tractor 2 Feeder is selected. Selecting and locking a font The printer data stream may contain control codes which select a particular font. To override the codes, you can select
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    you want. 3 Continue pressing Pitch until the Pitch Lock light comes on and the pitch you want is selected. The pitch is locked until the printer is turned off. Disabling Pitch Lock 1 To disable Pitch Lock, press Pitch repeatedly until the Pitch Lock light turns off and the pitch you want
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    the push and pull tractors for different paper paths. 2 1 3 4 1 Cut sheet forms 2 Continuous forms 3 Envelopes 4 Labels Setting the forms thickness lever Use the forms thickness lever to make adjustments for printing on various forms depending on the paper thickness. When setting this lever, see one
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    weight 56 g/m2 (15 lb) 65 g/m2 (16 lb) 68 g/m2 (18 lb) 75 g/m2 (20 lb) 90 g/m2 (24 lb) Forms thickness lever setting 1 1 or 2 2 Multiple-part forms 2-part 3-part 4-part 5-part 6-part 2 or 3 3 or 4 4 or 5 5 or 6 5, 6, or 7 Envelopes 4, 5, or 6 Note: Print quality depends on the multiple-paper
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    the front or the bottom of the printer. Front loading paper Bottom loading paper Using the Tear Off function Pressing the Tear Off button advances the perforation of a continuous form to the tear off position. You can set the Tear Off function to automatic or manual by adjusting the Auto Tear Off
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    remains at the current Tear Off position until you send another job to the printer. The paper moves from the Tear Off position to the Top-Of-Form and begins printing. Loading continuous paper Loading continuous forms using the push tractor You can load continuous paper utilizing four different paper
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    2 Make sure the paper path is clear. Note: If a cut form or envelope is loaded in the printer, press FormFeed to remove it. 3 Set the forms thickness lever to a setting corresponding with the paper thickness you are using. 4 Pull the front cover up. 5 Move the paper select lever down to the
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    7 Open the left and right tractor doors, and then place the paper holes over the second or third pins of the tractor unit. If necessary, move the left or right tractor to adjust the tractors to the paper width. Note: Keeping the left tractor positioned to the left of the rubber tractor stop keeps
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    paper loading instructions. 1 Turn the printer on. 2 Make sure the paper path is clear. Note: If a cut form or envelope is loaded in the printer, press FormFeed to remove it. 3 Set the forms thickness lever to a setting corresponding with the paper thickness you are using. 4 Remove the ribbon access
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    6 Pull the left and right tractor locking levers up to unlock the tractors. 7 Open the left and right tractor doors. 8 Open the front cover. 9 Insert paper into the front of the printer between the metal and plastic plates. Loading paper 30
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    to adjust the tractors to the paper width. Note: If you have trouble moving the right tractor to the paper width, roll the rubber tractor stop right tractor. 12 Close the left and right tractor doors. 13 Replace the ribbon access cover. 14 Move the tractor to align the left margin on the paper
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    lines (located on the platen) with the Top-Of-Form you want. 19 Press Set TOF to set the Top-Of-Form. Note: Top-Of-Form is not saved if the printer is turned off or runs out of paper when using 2 Feeder, see the documentation that came with the option for paper loading instructions. Loading paper 32
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    1 Turn the printer on. 2 Make sure the paper path is clear. Note: If a cut form or envelope is loaded in the printer, press FormFeed to remove it. 3 Set the forms thickness lever to 7. 4 Move the paper select lever down to the position. Loading paper 33
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    5 Remove the ribbon access cover. 6 Pull the left and right tractor locking levers up to unlock the tractors. Loading paper 34
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    7 Open the left and right tractor doors. 8 Insert the paper through the bottom slot of the printer. Push or pull the paper through the paper path until it passes the printhead. 9 Place the paper holes over the tractor pins. Loading paper 35
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    paper width. Note: If you have trouble moving the right tractor to the paper Close the left and right tractor doors. 11 Replace the ribbon access cover. 12 Move the tractor to align the left Form you want to use. 17 Press Set TOF to set the Top-Of-Form. Note: Top-Of-Form is not saved if the printer
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    are placed one at a time into the manual feeder. Loading a cut form or envelope manually Note: If you have installed the optional Auto Sheet Feeder or Tractor 2 Feeder, see the documentation that came with the option, for paper loading instructions. 1 Turn the printer on. 2 Make sure the paper path
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    the printed side up. 9 Move the right paper guide so the guide aligns with the right edge of the cut form or envelope. 1 2 3 A 1 Left paper guide 2 Cut form or envelope 3 Right paper guide 10 Insert the cut form or envelope into the printer until the Paper Out light stops blinking. Loading paper
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    position of the tractor unit. • For the purposes of these instructions, the tractor is shown in the push position with continuous paper. 1 Locate the left margin for continuous forms by locating the [A symbol on the printer. 1 2 1 Tractor (in push position) 2 Right locking lever 2 Continue to load
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    cover. 9 To verify the new Top-Of-Form, press Load/Unload to unload the continuous forms paper, and then press FormFeed to reload the continuous forms paper. The continuous forms paper loads to the current Top-Of-Form setting. 10 Press Start/Stop to set the printer online. Note: If Auto Tear Off is
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    up to the position. 3 Load a cut sheet of paper or an envelope through the manual feeder. • If Auto Cut Sheet is set to On, the printer will move the paper or envelope to the current Top-Of-Form. • If Auto Cut Sheet is set to Off, press FormFeed when the Paper Out light
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    mode. 6 Press Set TOF to set and save your Top-Of-Form. 7 Close the control panel cover. 8 Press Start/Stop to put the printer online. Setting Top-Of-Form in a macro Each macro has a separate Top-Of-Form setting. To set Top-Of-Form in a macro, you must first select that macro. 1 Open the control
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    Paper and specialty media guide Paper types and sizes supported by the printer The printer supports paper weights of 56-90 g/m2 (15-24 lb) and envelope weights of 75-90 g/m2 (20-24 lb). Width Paper types Single Multiple part Envelopes Cut Forms 76 mm (3.0 in.) to 297 mm 76 mm (3.0 in.) to
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    most convenient way to load continuous forms, and allows you to use the Tear Off feature of the printer. Pull tractor position The front tractor unit can be removed and installed at the top of the printer. It then functions as a pull tractor and supports front and bottom paper loading. Converting
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    and out of the way. 4 Hold down the latching levers while you lift and pull the tractor unit out of the printer. 1 2 1 Tractor unit 2 Latching levers 5 Remove the ribbon access cover. 6 Turn the tractor unit around so that the latching levers are upright, facing you. 7 Place the tractor against the
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    . b Continue holding down the latching levers, and tilt the tractor feeder toward the front of the printer until the hooks at the end of the latching levers fit around the posts on the printer frame. c Release the latching levers. Note: The tractor unit fits into place at a 40° angle. Converting
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    5 Make sure the paper select lever is set to the position. 6 While holding down the latching levers, fit the left and right locks onto the posts in the printer. 7 Release the latching levers. 8 Close the front cover. Changing tractor positions 47
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    describes how to change the factory default settings, how to set up macros, and how to set form length. Using Setup mode Note: Make sure continuous forms are loaded in the printer when using Setup mode. 1 Open the control panel to access layer 2. 1 2 3 4 Power Set TOF LineFeed Macro Micro
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    using Setup mode, load more paper into the Tractor pins, and then press Setup to continue. Changing menu settings (an example) Note: Make sure continuous forms are loaded in the printer when using Setup mode. The following is an example of how to change the Menu Language setting. 1 With the
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    French. Menu Language To Select Press No Change Set TOF English LineFeed French Macro German Micro Italian Micro (More) Setup Return to Main menu Pitch Printer menus now print in French. 6 Press Pitch to return to the Main menu or press Set TOF (No Change) to go back one menu and
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    with the program. Interface Options Interface Options define how information is transferred from the computer to the printer. Forms Macro options Note: Use Setup mode to configure the printer according to your needs. To print a list of all default settings, press LineFeed from the Main menu
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    when the printer is turned on. For more information, see the Technical Reference available on the Lexmark Web site at www.lexmark.com. - - On-Continuous forms automatically advance to the Tear Off bar position. - Off-You can manually advance the perforation of a continuous form to the Tear Off
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    Buffer • Minimum-Sets the receive buffer size to zero • Maximum-For 2580/2581 models, sets the receive buffer size to 64KB or 480KB, depending on whether NLQ II (Near Letter Quality) Download is enabled • Maximum-For 2590/2591 models, sets the receive buffer size to 47.5KB or 480KB, depending on
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    Out Alarm • Enabled-An alarm sounds when the printer runs out of paper. • Disabled-No alarm sounds when the printer runs out of paper. Note: Enabled is the Top-Of-Form before printing begins on continuous forms • Disabled-Does not verify the Top-Of-Form before printing on continuous forms Note:
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    Lexmark Web site at www.lexmark.com/publications. IBM mode Proprinter III, available only on 2580/2581 printers, enables compatibility with the Proprinter III. • On-The printer emulates a Proprinter III. • Off-The printer The following character sets are also supported, but only through host commands
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    list items outline and explain the Interface options and settings you can use with the printer: Interface Selection Unless turned off, the Auto setting automatically selects the printer interface from the available connection cables. The following connection cables are available: parallel cable, USB
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    ) 1038693 (50-foot cable) Printer ribbon • 11A3540 (2400/2500 series standard re-inking ribbon) • 11A3550 (2500 series high yield re-inking ribbon) Note: Printer ribbons can be ordered from the Lexmark Web site at www.lexmark.com. Removing the ribbon cartridge 1 Turn the printer off. 2 Lift the
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    liquids or spray near the air vents. For stubborn ink stains on the outside of the printer, use a commercial mechanic's hand cleaner. Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Find the product type you want to
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    the United States are: • Code pages: 437 • Character Set: 1 • Form length: 11 inches To restore the factory default settings: 1 Make sure the ribbon cartridge is installed and paper is loaded. 2 Turn the printer off. 3 Open the ribbon access cover. 4 Move the printhead over toward the control panel
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    in the Subject Alternate Name field of the signed certificate. Note: After a printer is configured for IPSec with a host, IPSec is required for any IP communications to take place. Supporting SNMPv3 Simple Network Management Protocol version 3 (SNMPv3) allows for encrypted and authenticated
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    Support for 802.1x requires the establishment of credentials for the printer, such as certificates. Certificates provide a way for the printer to be known to the Authentication Server (AS). The AS allows network access to print servers presenting a valid set of credentials. You can manage the
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    a printout that shows any problem the printer may be experiencing. Note: You can run a printer test page with or without a computer connected to the printer. Running a printer test page 1 Make sure the paper is loaded, and the ribbon cartridge is installed. 2 Turn the printer off. 3 Press and hold
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    the control codes that are sent to the printer. Use this mode to help diagnose software/driver problems. 1 Make sure the paper is loaded, and the ribbon cartridge is installed. 2 Turn the printer off. 3 Press and hold Tractor while turning the printer on. 4 Release Tractor when the lights go out
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    . a Replace the ribbon cartridge, and make sure paper is loaded. b Turn the printer off. c Press and hold LineFeed while turning the printer on. d Release LineFeed when printing starts. Printing continues until the printer is stopped. 6 If the printer test fails, contact Customer Support. Note: If
  • Lexmark 11C2550 | User Manual - Page 65
    Blinking Action required 1 Turn the printer off. 2 Turn the printer on. If the control panel light sequence returns, contact Customer Support. Note: If you need help locating the nearest service representative, visit the Lexmark Web site at www.lexmark.com. Adjusting character (bidirectional
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    TOF to save your selection. After you make your selection, the printer prints a single row showing the current alignment setting. c The printer automatically starts printing the alignment bars for Near-Letter-Quality (NLQ). The current value is the number printed below the bars. Troubleshooting 66
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    you have selected the correct printer driver. • If you are using Windows, use the Windows Forms Printer 2500 Series driver available from the Lexmark Web site at www.lexmark.com. • If you are using DOS, follow the instructions that came with your DOS application. Printer is noisy These are possible
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    the ribbon cartridge is properly installed, and the paper is correctly loaded. • Make sure the carrier packing tape has been removed. • Check to see if anything is blocking the carrier movement. • If a paper jam has recently occurred, turn the printer off and then back on. • Contact Customer Support
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    correctly connected at both ends. • Select the correct driver. - If you are using Windows, use the Windows Forms Printer 2500 Series driver available from the Lexmark Web site at www.lexmark.com. - If you are using DOS, follow the instructions that came with your DOS application. Printing continues
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    the printer. 5 Remove the ribbon access cover to clear any torn pieces of paper. 6 Push the paper select lever up to the position. 7 Set the forms thickness Sheet Feeder. • Move the paper guide to the left. • Remove the Auto Sheet Feeder, move the continuous forms to the park position using the Load
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    the printer. Printer does guide to the left. • Remove the Auto Sheet Feeder, move the continuous forms to the park position using the Load/Unload button, and then reinstall the Auto Sheet Feeder. • Adjust the forms thickness lever to correspond with the paper thickness being used. Troubleshooting
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    the following: • Make sure the Top-Of-Form is set correctly. For information about Top-Of-Form settings, see the documentation that came with the the printer. 2 Turn the Auto Sheet Feeder upside down, and then place it on a flat surface. 3 Clean the two paper guide rollers bin. Troubleshooting 72
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    the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Print is too light These are possible solutions. Try one or more of the following: CHECK THE RIBBON DENSITY CONTROL KNOB The ribbon density control knob located on the ribbon cartridge is
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    Support. Characters are wrong or missing Run a printer test: 1 Make sure the forms thickness lever setting is in a position that corresponds with the forms you are using. 2 Make sure paper and the ribbon cartridge application. • Make sure the correct printer driver is selected. Troubleshooting 74
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    with your software application. Contacting Customer Support When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For
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    in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. If you don't have access to
  • Lexmark 11C2550 | User Manual - Page 77
    in the United States and/or other countries. Personal Printer Series is a trademark of Lexmark International, Inc. ITC Avant Garde Gothic is a energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
  • Lexmark 11C2550 | User Manual - Page 78
    information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product satisfies
  • Lexmark 11C2550 | User Manual - Page 79
    the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. ENERGY STAR Power consumption Product power consumption The following table documents the
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    purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as "Remarketer." Limited warranty Lexmark warrants that this product: -Is manufactured from new parts, or new and serviceable used parts, which perform like new parts -Is, during
  • Lexmark 11C2550 | User Manual - Page 81
    attachments -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its
  • Lexmark 11C2550 | User Manual - Page 82
    , WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. Limitation actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to
  • Lexmark 11C2550 | User Manual - Page 83
    mode using 15 Interface options 56 IPSec 60 J jams and misfeeds troubleshooting paper is jammed in the printer 69 L left margin aligning 39 lights control panel 19 Load/Unload function using 20 loading continuous forms 26 cut form or envelope 37 locking control panel 20 M Main menu options 50
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    44 push tractor converting 44 paper paths 25 R recycling Lexmark products 58 WEEE statement 79 ribbon cartridge removing 57 S safety information 7 security supporting IPSec 60 supporting SNMPv3 60 using 802.1x authentication 60 setting Top-Of-Form 40, 41, 42 Setup mode Control options 54 Data
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    power switch is on, but the power light is off 68 printer sounds like it is printing, but does not print 67 printer speed slows 68 printing continues beyond edges of continuous forms 69 troubleshooting, print quality characters are wrong or missing 74 dots are missing or print quality is poor
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Forms Printer 2500 Series
User's Guide
July 2007
www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2007 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550