Lexmark 13B0503 User's Guide

Lexmark 13B0503 - X 364dw B/W Laser Manual

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  • Lexmark 13B0503 | User's Guide - Page 1
    Lexmark X264dn, X363dn, X364dn, and X364dw User's Guide September 2009 Machine type(s): 7013 Model(s): 231, 235, 432, 436, 43W, d01, d02, gd1, gd2, dn1, dn2, gd1, gd2 www.lexmark.com
  • Lexmark 13B0503 | User's Guide - Page 2
    35 Saving paper and toner...35 Saving energy...36 Recycling...37 Reducing printer noise...38 Loading paper and specialty media 40 Setting the Paper Size and Paper Type...40 Configuring Universal paper settings...40 Avoiding jams...41 Loading trays...42 Using a multipurpose or manual feeder...46
  • Lexmark 13B0503 | User's Guide - Page 3
    guidelines...54 Storing paper...56 Supported paper sizes, types, and weights...57 Printing 60 Printing a document...60 Printing from a flash drive...60 Printing on both sides of the paper (duplexing)...62 Printing specialty documents...62 Printing information pages...66 Canceling a print job...67
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    ...146 Cleaning the ADF separator rollers...147 Storing supplies...148 Checking the status of supplies from a network computer 149 Moving the printer to another location...149 Shipping the printer...149 Ordering supplies...150 Replacing supplies...151 Administrative support 157 Finding advanced
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    jams 161 Clearing jams...161 Troubleshooting 176 Solving basic printer problems...176 Printer control panel display is blank or displays only diamonds 176 Understanding printer messages...176 Solving printing problems...186 Solving copy problems...189 Solving scanner problems...192 Solving fax
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    6
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    obvious. Lexmark is not responsible for the use of other replacement parts. CAUTION-SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports. CAUTION-POTENTIAL INJURY: This product uses a laser. Use
  • Lexmark 13B0503 | User's Guide - Page 8
    or a 26 AWG or larger replacement when connecting this product to the Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off
  • Lexmark 13B0503 | User's Guide - Page 9
    the printer • Installing the printer software Additional setup and instructions for using the printer: • Selecting and storing paper and specialty media • Loading paper • Performing printing, copying, scanning, and faxing tasks, depending on your printer model • Configuring printer settings
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    Driver downloads • Live chat support • E-mail support • Telephone support Warranty information Find it here Windows or Mac Help-Open a printer software program or application, and then click Help. Click to view context-sensitive information. Notes: • The Help installs automatically with the printer
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    ventilation: 5 1 4 3 2 1 Rear 305 mm (12 in.) 2 Right side 203 mm (8 in.) 3 Front 203 mm (8 in.) 4 Left side 76 mm (3 in.) 5 Top 254 mm (10 in.) Printer configurations Basic model The following illustration shows the printer front with its basic features or parts: Learning about the
  • Lexmark 13B0503 | User's Guide - Page 12
    Feeder (ADF) 4 System board door 5 Front door 6 Multipurpose feeder door Note: Depending on your printer model, this could be the manual feeder door. 7 Standard 250-sheet tray (Tray 1) 8 Standard exit bin The following illustration shows the printer back with its basic features or parts: Learning
  • Lexmark 13B0503 | User's Guide - Page 13
    1 2 3 4 6 5 1 Rear door 2 Ethernet port 3 Wireless antenna Note: The wireless antenna appears on wireless models only. 4 Fax ports Note: Fax ports appear on fax models only. 5 USB port 6 Printer power cord socket 7 Power switch 8 Locking device 8 7 Learning about the printer 13
  • Lexmark 13B0503 | User's Guide - Page 14
    model The following illustration shows the printer configured with an optional 250- or 550-sheet drawer: 1 1 Optional 250- or 550-sheet drawer (Tray 2) Basic functions of the scanner The scanner provides copy, fax, and scan capability. You can: • Make quick copies, or change the settings on
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    (such as magazine clippings). Using the ADF The ADF can scan multiple pages, including two-sided pages on some models. When using the ADF: • Load the document into the ADF faceup, short edge first. • Adjust the paper guides to touch the sides of the paper loaded. • Remove staples before loading
  • Lexmark 13B0503 | User's Guide - Page 16
    scaling. Use the address book when scanning to e-mail. 2 Display area View scanning, copying, faxing, and printing options as well as status and error messages. Access the administration menus, start, stop, or cancel a print job. 3 Keypad area Enter numbers, letters, or symbols on the display
  • Lexmark 13B0503 | User's Guide - Page 17
    9 8 765 4 Item 1 Menu Description Enters the administration menus 2 Display View scanning, copying, faxing, and printing options as well as status and error messages. 3 Stop/Cancel Stops all printer activity 4 Start Starts a copy or scan job 5 Right arrow Scrolls right Learning about the
  • Lexmark 13B0503 | User's Guide - Page 18
    printing. • Solid green-The printer is on, but idle. • Blinking red-Operator intervention is needed. 9 Back Returns one screen at a time to the Ready screen Note: An error in a fax number. In the "Fax To" field, a Dial Pause is represented by a comma (,). • Press to redial a fax number. Enters
  • Lexmark 13B0503 | User's Guide - Page 19
    Description Lets you scan to a flash drive or print supported file types Notes: • The front USB port is available only on selected printer models. • When a USB flash memory device is inserted into the printer, the printer can only scan to the USB device or print files from the USB device. All other
  • Lexmark 13B0503 | User's Guide - Page 20
    Additional printer setup Installing internal options CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If
  • Lexmark 13B0503 | User's Guide - Page 21
    length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. • If your printer model does not fax, your system board will not have the fax card attached to the system board. 5 Close the system board door. Additional
  • Lexmark 13B0503 | User's Guide - Page 22
    material from the outside of the drawer. 2 Remove the tray from the support unit. 1 2 1 Support unit 2 Tray 3 Remove any packing material and tape from inside the tray. 4 Insert the tray into the support unit. 5 Place the drawer in the location chosen for the printer. Additional printer setup 22
  • Lexmark 13B0503 | User's Guide - Page 23
    and then lower the printer into place. Attaching cables 1 Connect the printer to a computer or a network. • For a local connection, use a USB cable. • For a network connection, use an Ethernet cable. 2 Connect the power cord to the printer first and then to a wall outlet. Additional printer setup 23
  • Lexmark 13B0503 | User's Guide - Page 24
    Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page-Use this page to verify that all printer options are installed correctly. A list of installed options
  • Lexmark 13B0503 | User's Guide - Page 25
    may not be configured properly. Consult a system support person for a solution, and then print another network setup page. Setting up the printer software Installing printer software A printer driver is software that lets the computer communicate with the printer. The printer software is typically
  • Lexmark 13B0503 | User's Guide - Page 26
    system. 4 Download the driver and install the printer software. Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users
  • Lexmark 13B0503 | User's Guide - Page 27
    4 Click Driver, and then add any installed hardware options. 5 Click OK. In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications. 2 Double-click Utilities, and then double-click Print Center or Printer Setup Utility. 3 Select the printer, and then from the Printers
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    to a properly grounded electrical outlet, and then turn the printer on. 1 2 Note: For fax setup, see the User's Guide on the Software and Documentation CD. Make sure the printer and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the screen. 2 Insert the
  • Lexmark 13B0503 | User's Guide - Page 29
    cable between the computer on the wireless network and the printer. Notes: • After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. • If your printer has faxing capabilities, then connect the telephone cable. 9 Follow the on
  • Lexmark 13B0503 | User's Guide - Page 30
    configure the printer 1 Locate the printer MAC address on the sheet that came with the printer. Write the last six digits of the MAC address in the space provided below: MAC address 2 If your printer has faxing -up menu, select print server xxxxxx, where the double-click the printer name. Note: The
  • Lexmark 13B0503 | User's Guide - Page 31
    password, and then click OK. All necessary software is installed on the computer. i Click Restart when installation is complete. 2 Add the printer: a For IP printing: In Mac OS X version 10.5 or later 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax. Additional printer setup 31
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    Locate and double-click Printer Setup Utility or Print Center. 4 From the Printer List, choose Add. 5 Select the printer from the list. 6 Click Add. b For AppleTalk printing: In Mac OS X version 10.5 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax. 3 Click +. 4 Click AppleTalk
  • Lexmark 13B0503 | User's Guide - Page 33
    page, see "Printing a network setup page" on page 25. 3 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you are configuring access for computers on a different subnet than the printer. 4 Install the drivers and add the printer. a Install
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    2 Click Print & Fax. 3 Click +. 4 Click AppleTalk. 5 Select the printer from the list. 6 Click Add. In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications. 2 Double-click Utilities. 3 Double-click Print Center or Printer Setup Utility. 4 From the Printer List, click
  • Lexmark 13B0503 | User's Guide - Page 35
    for use in laser printers. For more information on recycled papers that work well with your printer, see "Using recycled paper and other office papers" on page 56. Conserving supplies There are a number of ways to reduce the amount of paper you use when printing, copying, or receiving faxes. You can
  • Lexmark 13B0503 | User's Guide - Page 36
    , or the printer display, to see what the document will look like before you print it. • Print one copy of the document to check its content and format for accuracy. Avoid paper jams Carefully select and load paper to avoid paper jams. For more information, see "Avoiding jams" on page 41. Saving
  • Lexmark 13B0503 | User's Guide - Page 37
    IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings, and then click General Settings. 3 Click Timeouts. 4 In the Power Saver box, increase
  • Lexmark 13B0503 | User's Guide - Page 38
    . You can also: 1 Visit our Web site at www.lexmark.com/recycle. 2 From the Toner Cartridges section, select your country from the list. 3 Follow the instructions on the computer screen. Reducing printer noise Use Quiet Mode to reduce the printer noise. Note: See the table for the multiple settings
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    delay before the first page is printed. • Fans run at a reduced speed or are turned off. • If your printer has faxing capability, fax sounds are reduced or disabled, including the fax speaker and ringer. Off Use factory default settings. This setting supports the performance specifications for
  • Lexmark 13B0503 | User's Guide - Page 40
    then press . Submitting Changes appears, followed by Type. Configuring Universal paper settings The Universal Paper Size is a user-defined setting that lets you print on paper sizes that are not preset in the printer menus. Set the Paper Size for the Manual Feeder to Universal when the size you want
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    Setup menu. Avoiding jams The following hints can help you avoid jams: Paper tray recommendations • Make sure the paper lies flat in the paper tray. • Do not remove the paper tray while the printer is printing. • Do not load the paper tray while the printer is printing. Load it prior to printing
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    are set correctly in the printer control panel menus. • Store paper per the manufacturer's recommendations. Loading trays 1 Pull the tray completely out. Note: Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam. Loading paper and specialty media 42
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    you are loading. If you are loading A6-size paper: a Squeeze and slide the length guide toward the center of the tray to the A5 size position. b Raise the A6 backstop. Notes: • The standard tray accommodates only 150 sheets of A6-size paper. Notice the maximum fill line on the A6 backstop which
  • Lexmark 13B0503 | User's Guide - Page 44
    on the bottom of the tray to help position the guide. • For setup, load letter- or A4-size paper based on the standard size for your country or region. 3 Flex a stack of paper back and forth to loosen the sheets, and then fan them. Do not fold or crease the paper. Straighten the edges on a level
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    design facedown. LETTERHEAD 5 Squeeze and slide the guides to lightly touch the side of the stack. 1 2 6 Insert the tray. 7 If the paper type you loaded differs from the type that was previously loaded in the tray, then change the Paper Type setting for the tray. Loading paper and specialty media 45
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    Using a multipurpose or manual feeder Some models of the printer have a multipurpose feeder, whereas other models have a manual feeder. The multipurpose feeder can be loaded like a tray with up to 50 sheets of paper. The manual feeder can be loaded with one sheet of paper at a time. Using the
  • Lexmark 13B0503 | User's Guide - Page 47
    then fan them. Do not fold or crease the paper or labels. Straighten the edges on a level surface. 3 Load the paper or specialty media. Notes: • Do not force paper into the multipurpose feeder. • Do not exceed the maximum stack height. Overfilling may cause jams. Loading paper and specialty media 47
  • Lexmark 13B0503 | User's Guide - Page 48
    with the recommended print side faceup and the top edge entering the printer first. For more information on loading transparencies, see the packaging the transparencies came in. • Load letterhead with the logo faceup and the top edge entering the printer first. Loading paper and specialty media
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    in the position shown. Warning-Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer. 4 Squeeze and slide the guides to support the paper. 5 Slide the paper gently into the multipurpose
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    feeder can feed only one sheet of paper at a time. You can use the manual feeder to print on paper types or sizes that are not currently loaded in a tray. 1 Open the manual feeder door. 2 Load one sheet of paper faceup into the center of the manual feeder. Notes: • Load letterhead faceup, with the
  • Lexmark 13B0503 | User's Guide - Page 51
    -sided labels are not supported. Use paper labels only. Single-sided paper labels designed for laser printers are supported for occasional use. It is recommended to print no more than 20 pages of paper labels per month. Only one optional drawer may be installed on the printer at a time. The maximum
  • Lexmark 13B0503 | User's Guide - Page 52
    automatic; they must be set manually from the Paper menu. Warning-Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper loaded in the tray. The temperature of the fuser varies according to the specified Paper Type. Paper may not be properly processed
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    : If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Default Settings, click Paper Menu. 4 Click Custom Names. 5 Type a name for the paper type in a Custom Name box. Note: This custom name
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    is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse
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    60 g/m2 (16 lb) • Multiple-part forms or documents Selecting paper Using appropriate paper prevents jams and helps ensure trouble-free printing. To help avoid jams and poor print quality: • Always use new, undamaged paper. • Before loading paper, know the recommended print side. This information is
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    guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing conditions). Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best
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    the closest larger listed size. For information on card stock and labels, see the Card Stock & Label Guide. Paper types and weights supported by the printer The printer engine and the duplex path support 60-90 g/m2 (16-24 lb) paper weights. The multipurpose and manual feeders support 60-163 g/m2
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    8.9 in.) 1 A6 is supported only for grain long papers. 2 If a paper size you want to use is not listed, configure a Universal paper size. For more information, see "Configuring Universal paper settings" on page 40. 3 Universal paper size has limited support in the trays for paper sizes 140 mm x 210
  • Lexmark 13B0503 | User's Guide - Page 59
    14 in.) 1 A6 is supported only for grain long papers. 2 If a paper size you want to use is not listed, configure a Universal paper size. For more information, see "Configuring Universal paper settings" on page 40. 3 Universal paper size has limited support in the trays for paper sizes 140 mm x 210
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    information, see "Avoiding jams" on page 41 and "Storing paper" on page 56. Printing a document 1 Load paper into a tray or feeder. 2 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. 3 Do one of the following: For Windows users a With a document
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    requires attention, such as when a jam has occurred, the printer ignores the flash drive. • If you insert the flash drive while the printer is printing other jobs, Busy appears. After the other jobs are processed, you may need to view the held jobs list to print documents from the flash drive
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    letterhead trays design is placed facedown. Paper orientation The top edge of the sheet with the logo is placed at the front of the tray. LETTERHEAD Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers. Printing 62
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    with the logo should enter the multipurpose feeder or manual feeder last. Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers. Tips on using transparencies Print samples on the transparencies being considered for use
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    Web Server, or from the printer control panel Paper menu. • To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark part number 70X7240 for letter-size
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    during printing, resulting in a jam. Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties and creasing may significantly affect the print quality and cause jams or other paper handling problems. • Check with the manufacturer
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    then press . 4 Press the arrow buttons until Print Directory appears, and then press . After the directory list prints, Ready appears. Printing the print quality test pages Print the print quality test pages to isolate print quality problems. 1 Turn the printer off. 2 Hold down and while turning the
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    . 1 Double-click the printer icon. A list of print jobs appears in the printer window. 2 Select a job to cancel. 3 From the keyboard, press Delete. For Macintosh users In Mac OS X version 10.5 or later: 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax, and then double-click
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    4 From the printer window, select the job to cancel. 5 From the icon bar at the top of the window, click the Delete icon. Printing 68
  • Lexmark 13B0503 | User's Guide - Page 69
    the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press . 4 If you placed the document on the scanner glass and have additional pages to copy, then place the next page on the scanner glass, and then press 1 on the keypad
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    the copy settings as needed. 5 From the printer control panel, press . Another page? 1=Yes 2=No appears. 6 If you want ADF, then adjust the paper guides. 3 From the printer control panel, press the Copy button. 4 From the Copy area, press the Options button. 5 Press the arrow buttons until Paper
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    If you placed the document on the scanner glass and have additional pages to copy, then place the next page on the scanner glass, and then press 1 on the keypad 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press the Copy button. 4 Press
  • Lexmark 13B0503 | User's Guide - Page 72
    then adjust the paper guides. 3 From the printer control panel, press the Copy button. 4 Press the Options button. 5 Press the arrow buttons until Paper Source appears, and then press . 6 Press the arrow buttons until the tray or source containing the paper type that you want appears, and then press
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    If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press the Copy button. 4 If you placed the document on the scanner glass and have additional pages to copy, then place the next page on the scanner glass, and then press 1 on the keypad.
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    2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press the Copy button. 4 Press If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated
  • Lexmark 13B0503 | User's Guide - Page 75
    know the IP address of the printer, then print a network setup page and locate the address in the TCP paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer
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    the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press . 4 If you placed the document on the scanner glass and have additional pages to copy, then place the next page on the scanner glass, and then press 1 on the keypad
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    the scanner glass, or while the document is printing. To cancel a copy job: 1 From the printer control panel, press . Stopping appears, followed by Cancel Job. 2 Press to cancel the job. Canceling appears. The printer clears all pages in the ADF or printer and then cancels the job. Improving copy
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    be turned on in the printer configuration and have a valid IP address or gateway address. To set up the e-mail function: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
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    know the IP address of the printer, then print a network setup page and locate the address in the TCP paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer
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    . 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press the Scan/Email button. Scan to E-mail appears. 4 Press . Search appears. Note: If there are no entries in the address book, then Manual Entry appears. 5 Press # , and then enter the
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    ADF, then adjust the paper guides. 3 From the printer control panel, press the Scan/Email button. Scan to E-mail appears. 4 Press . Search appears. Note: If there are no entries in the address book, then Manual appears. The printer clears all pages in the ADF and then cancels the job. Once
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    page, or on the first page of the transmission: station name (identification of the business, other entity, or individual sending the message) and station number (telephone number of the sending fax machine, business, other entity, or individual). To enter your fax setup information, use the printer
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    field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 Click inside the Station Name box, and then enter the name to be
  • Lexmark 13B0503 | User's Guide - Page 84
    Equipment and service options Fax connection setup Connect directly to the telephone line See "Connecting to an analog telephone line" on page 84 Connect to a Digital Subscriber Line (DSL or ADSL) service See "Connecting to a DSL service" on page 84. Connect to a Private Branch eXchange (PBX)
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    ring pattern. This may be useful for distinguishing between fax and voice calls. If you subscribe to a distinctive ring service, follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the
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    the printer LINE port . 2 Connect the other end of the telephone cable to an active analog telephone wall jack . 3 Remove the plug from the printer EXT port . 4 Connect your telecommunications equipment directly to the printer EXT port . Use one of the following methods: Answering machine Faxing
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    or regions, a telephone line adapter is included in the box. Use this adapter to connect an answering machine, telephone, or other telecommunications equipment to the printer. Faxing 87
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    There is a plug installed in the printer EXT port . This plug is necessary for the proper answering machines) may not work. 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to the adapter, and then
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    3 Connect the answering machine or telephone to the adapter. Answering machine Telephone Faxing 89
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    Germany There is a special RJ-11 plug installed in the printer EXT port . Do not remove this plug. It is necessary for the proper operation of the fax function and of downstream telephones. Connecting to a telephone wall jack in Germany Note: Do not remove the plug. If you remove it, then other
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    communication, then connect a second telephone line (not provided) between the telephone and the F slot of an active analog telephone wall jack. 5 If you would like to use the same line for recording messages printer to a computer with a modem to send faxes from the software program. Note: Setup
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    LINE port . 3 Connect the other end of the telephone cable to an active analog telephone wall jack. 4 Remove the protective plug from the printer EXT port . 5 Connect your telephone to the computer telephone jack. Note: See the manual that came with your computer for the telephone connections
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    field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 Click inside the Station Name box, and then enter the name to be
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    , then print a network setup page and locate the address in the TCP/IP section. 2 Click Settings. 3 Click Security. 4 Click Set Date and Time. 5 Select Automatically Observe DST. 6 Click Submit. Sending a fax Sending a fax using the printer control panel 1 Load an original document faceup, short
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    printer driver is software that lets the computer communicate with the printer. A PostScript driver is needed to send a fax from a computer. This driver may be installed during the initial printer setup. If you need to install the software after setup, follow these instructions: For Windows
  • Lexmark 13B0503 | User's Guide - Page 96
    . For Windows users Notes: • In order to perform this function from your computer, you must use the PostScript printer driver for your printer. • Verify that the fax option is installed in the printer driver. 1 With a file open, click File  Print. 2 Click Properties, Preferences, Options, or Setup
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    error, "No fax modems were found", follow these directions to add your printer as a fax: a From the Printer pop-up menu, choose Add Printer. b Select the printer from the dialog that appears. c From the Print Using pop-up menu, choose Select a driver to use. d From the list, choose your printer fax
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    . Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press the Fax button. To: appears on the first line, and the time and date appear on the second line. 4 Press . Address Book Search appears. 5 Press
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    . 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the Fax area of the printer control panel, press the Resolution button. 4 Press the arrow buttons until the resolution value you want appears, and then press . 5 Press Printing incoming faxes on both sides of the
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    the printer, then print a network setup page and locate the address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 Click inside the Fax Forwarding box, and then select one of the following: • Print • Print and Forward • Forward 6 From the Forward to list
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    print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 Click the Block No Name Fax option. This option blocks all incoming faxes that have a private caller ID or no fax station name. 6 In the Banned Fax List
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    if the original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the fax. Note: Duplex scanning is not available on selected printer models. Resolution This option increases how closely the scanner
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    goal of the fax, and preserving images copied from the original document is not a concern. • Text mode is recommended for faxing receipts, carbon copy magazine articles, business graphics, and brochures. • Use Text/Photo mode when faxing photos printed on a laser printer or taken from a magazine or
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    Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section. 2 Click Scan Profile. Note: In order to use the Scan Profile function, you must have Java installed on your computer. 3 Click Create. 4 Select your scan settings, and
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    is inserted into the printer, the printer can only scan to the flash drive or print files from the flash drive. No other printer functions are available. 2 document into the ADF, then adjust the paper guides. 6 Press . Understanding the Scan Center features The Scan Center software lets you modify
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    To customize the scan job settings, from the Quick Setup menu, select Custom. Then change the scan settings as needed. Format Type This option defines the format (PDF, JPEG, or TIFF) for the scanned image. • PDF-Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is
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    that contains mixed paper sizes (letter- and legal-size pages). Orientation This option tells the printer whether the original This option informs the printer if your original document is printed on a single side or duplex (printed on both sides). brochures. Scanning to a computer or flash drive 107
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    Question When should I use Photo mode? Tip Use Photo mode when scanning photos printed on a laser printer or taken from a magazine or newspaper. Scanning to a computer or flash drive 108
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    Size/Type Configure MP Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Custom Scan Sizes Reports Menu Settings Page Device Statistics Network Setup Page Shortcut List Fax Job Log Fax Call Log E-mail Shortcuts Fax Shortcuts Profiles List Print Fonts Print Directory Print Demo
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    Envelope Description Notes: • These menus let you specify the installed paper size and type in the selected tray or manual feeder. • Only installed trays and feeders are listed in this menu. Lets you specify the paper size loaded in each tray Notes: • Letter is the US factory default setting. A4
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    setting. • If available, a user-defined name will appear instead of Custom Type . • Use this menu item to configure automatic tray linking. Lets you specify the type of paper being manually loaded Note: Plain Paper is the factory default setting. Lets you specify the type of envelope being
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    printer selects paper from the multipurpose feeder Notes: • Cassette is the factory default setting. • The Cassette setting configures the multipurpose feeder as an automatic paper source. • When Manual is selected, the multipurpose feeder can be used only for manual feed print jobs. Paper Texture
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    is supported. Menu item Select Type Recycled Loading Bond Loading Letterhead loading Preprinted Loading Colored Loading Light Loading Heavy Loading Custom Loading Description Specifies the paper type Note: After you select the type of paper, the Set Loading menu appears. Understanding printer
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    a paper type for the Recycled paper type loaded, and it will also be the Recycled paper type in other menus. Notes: • Paper is the factory default setting. • The Recycled type must be supported by the selected tray or feeder in order for you to print from that source. Understanding printer menus
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    and options. This name replaces a Custom Scan Size name in the printer menus. can be Paper Size. The Universal Paper Size is a user-defined paper size. It is listed with the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages
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    Device Statistics Network Setup Page Shortcut List Fax Job Log Fax Call Log E-mail Shortcuts Fax Shortcuts Profiles List Print Fonts Description Prints a report containing information about paper loaded into trays, installed memory, the total page count, alarms, timeouts, the printer control panel
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    there is an installed/mounted flash device. Prints a report containing asset information including the printer serial number and printer language specified in the Setup menu if PCL SmartSwitch is set to Off. Sets the printer to perform the special processing required for bidirectional communication
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    menu selection is updated. Sets the printer to process Macintosh binary PostScript print jobs Notes: • Auto is the factory default setting. • The Off setting filters print jobs using the standard protocol. • The On setting processes raw binary PostScript print jobs. Lists all the network setup menus
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    the factory default setting. • A setting value of 0 disables the timeout. • If a value of 1-9 is selected, the setting is saved as 10. Allows the printer to print a banner page. Note: Off is the factory default setting. TCP/IP menu Use the following menu items to view or set the TCP/IP information
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    available only for network models or printers attached to print servers. This menu is available from the Network/Ports menu: Network/Ports  Standard Network or Network  Std Network Setup or Net Setup  IPv6 Menu item Enable IPv6 On Off Auto Configuration On Off View Hostname View Address
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    View Address Set Zone USB menu Description Activates or deactivates AppleTalk support Note: Yes is the the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language
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    the PCL Smartswitch setting is On. It uses the default printer language specified in the Setup menu if the PCL SmartSwitch setting is Off. Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: • Auto
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    media needed for a print job. Performance may be affected but quality is not. • Energy/Paper minimizes the use of power and of paper and specialty media. Reduces the amount of noise produced by the printer Notes: • Off is the factory default setting. • On configures the printer to produce as little
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    to PC Port Range Default Mode Copy Fax Date Format MM-DD-YYYY DD-MM-YYYY YYYY-MM-DD Time Format 12 hour A.M./P.M. 24 hour clock Alarms Alarm Control Cartridge Alarm Timeouts Power Saver Disabled 1-240 Timeouts Screen Timeout 15-300 Description Instructs the printer to run the setup
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    255 Timeouts Wait Timeout Disabled 15-65535 Print Recovery Auto Continue Disabled 5-255 Print Recovery Jam Recovery On Off Auto Print Recovery Page Protect On Off Description Sets the amount of time in seconds the printer waits to receive an end-of-job message before canceling the remainder of the
  • Lexmark 13B0503 | User's Guide - Page 126
    is six sheets, the copy is three sheets with printing on both sides. • 2 sided to 1 sided-The original page has printing on both sides. The copied page will have printing on only one side. For example, if the original draft is three sheets of paper with an image on each side of each sheet, then
  • Lexmark 13B0503 | User's Guide - Page 127
    (Mexico) A6 JIS B5 Paper Source Tray Manual Feeder Transparency Separators On Off Separator Sheets None Between Copies Between Jobs Between Pages Separator Source Tray Manual Feeder Darkness -4 to +4 Number of Copies 1-999 Description Specifies whether a border is printed around the edge of
  • Lexmark 13B0503 | User's Guide - Page 128
    ID Station Name Station Number Enable Manual Fax On Off Description Specifies the name of the fax within the printer Specifies a number associated with the fax Specifies how the fax is identified to recipients on the fax header Sets the printer to fax manually only, which requires a line splitter
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    Description Specifies quality in dots per inch (dpi). A higher resolution gives greater print quality, but it increases the fax transmission time for outgoing faxes. Note: Standard is the factory default setting. Specifies the paper size of the document that is being scanned Note: Mixed Letter/Legal
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    No is the factory default setting. Enables Error Correction Mode for fax jobs Note: Yes is the factory default setting. Lets you send faxes by scanning at the printer Note: On is the factory default setting. Allows driver to fax jobs to be sent by the printer Note: Yes is the factory default setting
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    the factory default setting. Scales an incoming fax job so it fits the size of the paper loaded in the designated fax source Note: On is the factory default setting. Specifies the paper source selected to supply paper for the printer to print an incoming fax Note: Auto is the factory default setting
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    Speed 2400 4800 9600 14400 33600 Block No Name Fax On Off Fax Log Settings Menu item Transmission Log Print log Do not print log Print only for error Receive Error Log Print Never Print on Error Auto Print Logs On Off Log Paper Source Tray Logs Display Remote Station Name Dialed Number Enable
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    volume setting Note: High is the factory default setting. Controls the ringer volume for the fax speaker Note: printer Notes: • Certain options are not available on selected printer models. • Enable is the factory default setting. Enables or disables the ability of the printer to update its firmware
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    Specifies the format of the file Note: PDF is the factory default setting. Sets the version of the PDF file that will be scanned to USB art. • Photograph is used when the document is a high-quality photograph or inkjet print. Specifies whether a job scans in grayscale or color Note printer menus 134
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    Specifies the paper size of the document that is being scanned Note: Letter is the US factory default setting. A4 is the international factory default setting. Specifies how the text and graphics are oriented on the page Notes: • Sides (Duplex) is not available on all printer models. • Off
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    -4 to +4 Contrast 0-5 Best for content Shadow Detail -4 to +4 Scan edge to edge On Off Sharpness 1-5 Print Settings Menu item Copies 1-999 Sides (Duplex) 1 sided 2 sided Print Settings Setup menu Menu item Printer Language PS Emulation PCL Emulation Description Limit the base file name to under 53
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    on pages printed using the PCL XL or PostScript interpreter. Sets the storage location for downloads Notes: • RAM is the factory default setting. • Flash appears only if a flash option is installed. • Storing downloads in RAM is temporary. Specifies how the printer handles temporary downloads, such
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    inserts a blank sheet between print jobs. • Between Pages inserts a blank sheet between each page of the print job. This setting is useful when printing transparencies or inserting blank pages in a document for notes. Specifies the paper source for separator sheets Note: Tray 1 (standard tray) is
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    number can help conserve toner. Enables a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts Notes: • Off is the factory default setting. • To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP address
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    Coverage Estimator Off On Description Adjusts or darkens printed output and conserves toner Notes: • 0 is the factory default downloads to regular printer memory. When formatting is complete, the downloads are loaded back into flash memory. Assists in isolating the source of a print job problem
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    default setting. Description Prints a page containing the PostScript error Note: Off is the factory default setting. Establishes the font search order Notes: • Resident is the factory default setting. • A formatted flash memory option card must be installed in the printer and operating properly for
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    sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the desired Paper Size and Orientation before setting Lines per Page. Sets the printer to print on A4-size paper Notes: • 198 mm is the factory default setting. • The 203-mm setting
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    None 0-199 Assign Manual Paper Off None 0-199 Assign Man Env Off None 0-199 Tray Renumber View Factory Def None Tray Renumber Restore Defaults Yes No Image menu Menu item Auto Fit On Off Invert On Off Description Configures the printer to work with printer software or programs that use different
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    Date and Time Description Scales the image to fit the selected paper size Note: Best Fit is the factory default setting. Sets the a view only screen. Instructs the printer to run the setup wizard Notes: • Yes is the factory default setting. • After completing the setup wizard by selecting Done at
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    * Moscow (MSK) Time Zone (Asia) Specifies the time zone for the fax Jerusalem (IST) Abu Dhabi GIST)* Note: * indicates that this value does Not Listed Observe DST Accommodates Daylight Savings Time changes On Note: On is the factory default setting. Off Enable NTP Lets the printer clock
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    only the outside of the printer. Warning-Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer. 5 Make sure all areas of the printer are dry before beginning a new print job. Cleaning the scanner glass If you encounter print quality problems, such as streaks on
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    Wipe the areas shown and let them dry. 4 Close the scanner cover. Cleaning the ADF separator rollers After you have copied over 50,000 copies using the ADF, clean the ADF separator rollers. 1 Open the ADF cover. 2 Unlock the separator roll. 3 Remove the separator roll. 4 Use a clean, lint-free cloth
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    roll. 7 Close the ADF cover. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80
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    address of the printer, print a network setup page and locate the IP address in the TCP/IP section. 2 Click Device Status. The Device Status page appears, displaying a summary of supply levels. Moving the printer to another location Warning-Potential Damage: Damage to the printer caused by improper
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    faded, and then replace the cartridge. Recommended toner cartridges and part numbers Part Name Toner Cartridge High Yield Toner Cartridge Regular Cartridge X264A21G X264H21G Lexmark Return Program Cartridge X264A11G X264H11G Ordering a photoconductor kit The printer issues a message to let you
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    ADF replacement parts if you experience problems with paper double-feeding or failing to feed through the Automatic Document Feeder. Part name ADF input tray ADF separator pad ADF separator roll Part number 40X5470 40X5472 40X5471 Replacing supplies Replacing the toner cartridge When 88 Cartridge
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    2 Press the button on the base of the photoconductor kit, and then pull the toner cartridge out using the handle. 1 2 3 Unpack the new toner cartridge. 4 Shake the cartridge in all directions to distribute the toner. Maintaining the printer 152
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    toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. 6 Close the front door. Replacing the photoconductor kit The printer automatically notifies you before the photoconductor kit reaches a page maximum by showing 84 PC Kit life warning or 84 Replace PC
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    To replace the photoconductor kit: 1 Open the front door by pressing the button on the left side of the printer and lowering the front door. 2 Pull the photoconductor kit and toner cartridge out of the printer as a unit by pulling on the toner cartridge handle. 1 2 3 3 Place the unit on a flat,
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    exposure can cause print quality problems. 6 Insert the toner cartridge into the photoconductor kit by aligning the rollers on the toner cartridge with the tracks. Push the toner cartridge until it clicks into place. 7 Install the unit into the printer by aligning the arrows on the guides of the
  • Lexmark 13B0503 | User's Guide - Page 156
    After you replace the photoconductor kit, reset the photoconductor counter. To reset the counter, see the instruction sheet that came with the new photoconductor kit. Warning-Potential Damage: Resetting the photoconductor counter without replacing the photoconductor may damage your printer and void
  • Lexmark 13B0503 | User's Guide - Page 157
    the printer, then print a network setup page and locate the IP address in the TCP/IP section. • For more information, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the LexmarkTM Web site at www.lexmark.com. Administrative support
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    in the toner cartridge, the percentage of life remaining in the photoconductor kit, and capacity measurements of certain printer parts. To access the device status: 1 Type the printer IP address in the address field of your Web browser. Note: If you do not know the IP address of the printer, print
  • Lexmark 13B0503 | User's Guide - Page 159
    you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Copy Printer Settings. 3 To change the language, select a language from the drop-down list, and then click Click here to submit language. Administrative support 159
  • Lexmark 13B0503 | User's Guide - Page 160
    4 Click Printer Settings. 5 Enter the IP addresses of the source and target printers. Note: To add additional target printers, click the Add Target IP button. 6 Click Copy Printer Settings. Administrative support 160
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    to access each jam" on page 162 for a list of jam numbers and instructions for how to access each jam. 1 Push the button to open the front door. Inside are the toner cartridge and photoconductor kit. 2 Standard exit bin 3 Front door 4 Multipurpose or manual feeder door Note: Some printer models have
  • Lexmark 13B0503 | User's Guide - Page 162
    cover, and then remove the separator roll. • Open the scanner cover. • Remove the ADF paper tray. 200-201 paper jams CAUTION-HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk of injury from a hot component, allow the surface to cool before removing
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    the jam if you see it here. 3 If you do not see the jam, open the front door, and then remove the photoconductor kit and toner cartridge. 1 2 3 4 Lift the flap at the front of the printer, and then remove any jammed sheets. 5 Insert the photoconductor kit and toner cartridge. Clearing jams 163
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    . 202 paper jam CAUTION-HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk of injury from a hot component, allow the surface to cool before removing paper from this area. 1 Open the front door, and then remove the photoconductor kit and toner cartridge
  • Lexmark 13B0503 | User's Guide - Page 165
    3 If you do not see any jammed sheets, open the rear door. 4 Remove the jam. 5 Close the rear door. 6 Insert the photoconductor kit and toner cartridge. 7 Close the front door. 8 Press . Clearing jams 165
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    231 paper jam CAUTION-HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk of injury from a hot component, allow the surface to cool before removing paper from this area. 1 Open the front door. 1 2 2 Open the rear door. 3 Remove the jam. Clearing jams
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    4 Close the rear door. 5 Close the front door. 6 Press . 233 paper jam 1 Remove the tray from the printer. Clearing jams 167
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    the tray. 4 Press . If this does not clear the jam, complete the steps in "231 paper jam" on page 166. 234 paper jam A single jam or multiple jams are in the duplex area of the printer. To locate and remove the jammed sheets, complete all the steps in: • "231 paper jam" on page 166 • "233 paper jam
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    242 paper jam 1 Remove the optional tray from the printer. 2 Remove the jam. 3 Insert the tray. 4 Press . Clearing jams 169
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    of paper failed to feed from the multipurpose feeder. If it is visible, gently pull the jammed sheet out. If the sheet is not visible, complete the following steps: 1 Open the front door, and then remove the photoconductor kit and toner cartridge. 1 2 3 2 Lift the flap at the front of the printer
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    290-294 paper jams Clearing jams under the ADF cover 1 Remove all original documents from the ADF. 2 Open the ADF cover. 3 Unlock the separator roll. Clearing jams 171
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    4 Remove the separator roll. 5 Remove the jammed paper. 6 Reinstall the separator roll. Clearing jams 172
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    7 Lock the separator roll. 8 Close the ADF cover. 9 Press . Clearing jams 173
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    scanner cover 1 Open the scanner cover, and then remove any jammed pages. 2 Press . Clearing ADF duplex jams If you are making a two-sided copy in the ADF, and your original document jams, it may be necessary to perform the following steps to clear the jam: 1 Remove the ADF tray. Clearing jams 174
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    2 Remove the jammed paper by pulling the lower edge of the sheet exiting the ADF. 3 Reinstall the ADF tray. 4 Press . Clearing jams 175
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    A fax call is completed. Wait for the message to clear. Close front door Close the front door of the printer. Defragmenting Flash DO NOT POWER OFF Wait for the message to clear. Warning-Potential Damage: Do not turn the printer off while this message appears on the display. Troubleshooting 176
  • Lexmark 13B0503 | User's Guide - Page 177
    , and then press to clear the message. • Complete the Analog Fax Setup. If the message appears again, contact your system support person. Formatting Flash DO NOT POWER OFF Wait for the message to clear. Warning-Potential Damage: Do not power off while the printer is formatting the flash memory. Hex
  • Lexmark 13B0503 | User's Guide - Page 178
    • Load the tray or other source with the correct paper type and size. • Cancel the current job. Memory full, cannot send faxes The printer fax memory is full. Press to clear the message and cancel the fax. • Reduce the fax resolution and try to send the fax again. • Reduce the number of pages in the
  • Lexmark 13B0503 | User's Guide - Page 179
    cover is open. The message clears when the cover is closed. Scanner Jam Access Cover Open Close the bottom ADF door to clear the message. Toner is low Try one or more of the following: • Replace the toner cartridge. • Press to clear the message and continue printing. Unsupported USB device, please
  • Lexmark 13B0503 | User's Guide - Page 180
    then reinstall it. • Remove the toner cartridge, and then install a new one. 34 Short paper The printer paper size setting did not match the length of the paper that entered the printer. Try one or more of the following: • Press to clear the message and continue printing. • Press , and then press
  • Lexmark 13B0503 | User's Guide - Page 181
    If the error message remains, the flash memory may be defective and require replacing. 54 Network software error The printer detects that a network port is installed, but cannot communicate with it. The printer disables all communication to the associated network interface. Troubleshooting 181
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    trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 84 PC Kit life warning The photoconductor kit is near exhaustion. Try one or more of the following: • Replace the photoconductor kit. • Press to clear the message and continue printing. Troubleshooting
  • Lexmark 13B0503 | User's Guide - Page 183
    Replace PC Kit The photoconductor kit is exhausted. Install a new photoconductor kit. 88.yy Cartridge is low Replace the toner cartridge, and then press to clear the message and continue printing. 200.yy Paper jam The message indicates either where the paper is jammed or the number of pages jammed
  • Lexmark 13B0503 | User's Guide - Page 184
    trays. 4 Press to continue printing. 235.yy Paper jam The message indicates either where the paper is jammed or the number of pages jammed. 1 Remove the jam from the standard exit bin. 2 Check the paper size to ensure that it is supported by the printer. 3 Press to continue printing. Troubleshooting
  • Lexmark 13B0503 | User's Guide - Page 185
    kit and toner cartridge. • Remove Tray 2. 2 Remove the jam. 3 Replace the photoconductor kit and toner cartridge if you removed them. 4 Close any open doors or trays. 5 Press to continue printing. 251.yy Paper jam The message indicates either where the paper is jammed or the number of pages jammed
  • Lexmark 13B0503 | User's Guide - Page 186
    Place the pages in the ADF. 4 Adjust the ADF guides. 5 From the printer control panel, press . 840.01 Scanner Disabled This message indicates that the scanner has been disabled by the system support person. 840.02 Scanner Auto Disabled This message indicates the printer identified a problem with the
  • Lexmark 13B0503 | User's Guide - Page 187
    • Make sure the internal print server is properly installed and that the printer is connected to the network. For more information about installing a network printer, click View User's Guide and Documentation on the Software and Documentation CD. • Print a network setup page and check that the
  • Lexmark 13B0503 | User's Guide - Page 188
    see "Using Eco-Mode" on page 36 or "Reducing printer noise" on page 38. Job prints from the wrong tray or on the wrong paper CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. Incorrect characters print Make sure the printer is not in Hex Trace mode
  • Lexmark 13B0503 | User's Guide - Page 189
    FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. Scanner unit does not close Make sure there are no obstructions: 1 Open the scanner cover. 2 Remove any obstruction keeping the scanner unit open. Troubleshooting 189
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    FOR ERROR MESSAGES Clear any error messages. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the toner cartridge. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth dampened with water. If your printer has an ADF, be
  • Lexmark 13B0503 | User's Guide - Page 191
    Photo. • From the printer control panel, press the Darkness button and change to a darker setting. THE PRINT IS SKEWED Notes: • If you are loading your original document in the ADF, adjust the ADF paper guides so they touch the edges of the pages to be scanned. • Check the paper trays to make sure
  • Lexmark 13B0503 | User's Guide - Page 192
    On in the Copy Settings menu. Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, then make sure: • The printer is turned on. • The printer cable is securely attached to the printer and the host computer, print server, option, or other network device. • The
  • Lexmark 13B0503 | User's Guide - Page 193
    paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup or Print
  • Lexmark 13B0503 | User's Guide - Page 194
    USB cable is securely connected to the computer and the printer. Solving fax problems Caller ID is not shown Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service. If your region supports multiple caller ID patterns, you may have to change
  • Lexmark 13B0503 | User's Guide - Page 195
    company may disrupt fax transmissions. To enable both Voice Mail and the printer to answer calls, you may want to consider adding a second telephone line for the printer. THE PRINTER MEMORY MAY BE FULL 1 Dial the fax number. 2 Scan the original document one page at a time. Troubleshooting 195
  • Lexmark 13B0503 | User's Guide - Page 196
    print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 In the Rings to Answer box, enter the number of times you want the phone to ring before answering. 6 Click Submit. THE TONER MAY BE LOW 88 Cartridge low
  • Lexmark 13B0503 | User's Guide - Page 197
    scan resolution, if possible. THE TONER MAY BE LOW When 88 Cartridge low appears or when you experience faded print, replace the cartridge. MAKE SURE THE FAX TRANSMISSION SPEED IS NOT SET TOO HIGH Decrease the incoming fax transmission speed: 1 Type the printer IP address into the address field of
  • Lexmark 13B0503 | User's Guide - Page 198
    one or more of the following: MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Pull the tray completely out. 2 Check for paper jams or misfeeds. 3 Make sure the guides are aligned against the edges of the paper. 4 Insert the tray. RESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn
  • Lexmark 13B0503 | User's Guide - Page 199
    correct the problem, then contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load paper. 3 From the printer control panel
  • Lexmark 13B0503 | User's Guide - Page 200
    appears, order a new toner cartridge. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Characters have jagged or uneven edges These are possible solutions. Try one or more of the following: CHECK THE PRINT QUALITY SETTINGS • Change the
  • Lexmark 13B0503 | User's Guide - Page 201
    paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup or Print
  • Lexmark 13B0503 | User's Guide - Page 202
    the tray. CHECK THE PAGE SIZE SETTING Before sending the job to print, specify the correct page size in Print Properties, the Print dialog, or the software program. Paper curl These are possible solutions. Try one or more of the following: CHECK THE PAPER TYPE SETTING • For Windows users: From Print
  • Lexmark 13B0503 | User's Guide - Page 203
    setting matches the paper loaded in the tray. • For Macintosh users: From the Print dialog, make sure the Paper Type setting matches the paper loaded in the tray. • From the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in the tray. Troubleshooting 203
  • Lexmark 13B0503 | User's Guide - Page 204
    the Print dialog, make sure the Paper Type setting matches the paper loaded in the tray. • From the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in the tray. THE TONER IS LOW When 88 Cartridge low appears, order a new toner cartridge. Troubleshooting
  • Lexmark 13B0503 | User's Guide - Page 205
    BE DEFECTIVE Replace the toner cartridge. Skewed print CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER Make sure you are using paper that meets the printer specifications. Toner fog or background shading appears on the page These
  • Lexmark 13B0503 | User's Guide - Page 206
    the following: THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor CHECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer. CHECK THE PAPER TYPE SETTING Load
  • Lexmark 13B0503 | User's Guide - Page 207
    the printer control panel, select another tray or feeder to feed paper for the job. THE TONER CARTRIDGE IS DEFECTIVE Replace the toner cartridge. MAKE SURE THE PAPER PATH IS CLEAR Paper could be caught between the photoconductor kit and the fuser. Check the paper path around the fuser area. Warning
  • Lexmark 13B0503 | User's Guide - Page 208
    tray or feeder. MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE TONER CARTRIDGE Remove the toner cartridge and shake it from side to side to redistribute the toner to extend the life of the cartridge, and then reinstall it. THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used toner
  • Lexmark 13B0503 | User's Guide - Page 209
    message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For more information, see the label on the inside of the front door of the printer. The serial number is also listed on the menu settings page
  • Lexmark 13B0503 | User's Guide - Page 210
    Lexmark X264dn, Lexmark X363dn, Lexmark X364dn, Lexmark typographical errors. Changes services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark
  • Lexmark 13B0503 | User's Guide - Page 211
    owners. Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New
  • Lexmark 13B0503 | User's Guide - Page 212
    pressure, dBA Printing 53 dBA Scanning 49 dBA Copying Ready 53 dBA N/A Values are subject to change. See www.lexmark.com for current the Lexmark Web site at www.lexmark.com for your local sales office phone number. Static sensitivity notice This symbol identifies static-sensitive parts. Do
  • Lexmark 13B0503 | User's Guide - Page 213
    STAR requirements as configured when shipped by Lexmark. Mercury statement This laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Laser advisory label A laser
  • Lexmark 13B0503 | User's Guide - Page 214
    W Ready The product is waiting for a print job. 20 W, 22 W Power Saver The power consumption levels listed in the previous table See www.lexmark.com for 30 By using the configuration menus, the Power Power Saver Timeout to a high value maintains a fast response, is sometimes helpful to calculate
  • Lexmark 13B0503 | User's Guide - Page 215
    Community Manufacturing and Technical Support, Lexmark International, Inc., equipment uses the RJ-11C Universal Service Order Code (USOC) jack. A is also compliant. See your setup documentation for more information. The 2001, the REN for this product is part of the product identifier that has the format
  • Lexmark 13B0503 | User's Guide - Page 216
    the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark , including fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the
  • Lexmark 13B0503 | User's Guide - Page 217
    special conditions for the Facsimile User Instructions. The grant of a telepermit for services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service number within any 30 minute period for any single manual call initiation, and • The equipment shall go on
  • Lexmark 13B0503 | User's Guide - Page 218
    tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table
  • Lexmark 13B0503 | User's Guide - Page 219
    is applicable if your printer has a wireless network card installed: The radiated output service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. The installer
  • Lexmark 13B0503 | User's Guide - Page 220
    use only. A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information. Notices 220
  • Lexmark 13B0503 | User's Guide - Page 221
    šuje, že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Deutsch English Hiermit erkl
  • Lexmark 13B0503 | User's Guide - Page 222
    Lexmark X264dn, Lexmark X363dn, Lexmark X364dn, Lexmark X364dw Lexmark Lexmark designated location. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement
  • Lexmark 13B0503 | User's Guide - Page 223
    with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its duty cycle -Use of printing media outside of Lexmark specifications
  • Lexmark 13B0503 | User's Guide - Page 224
    them when replacement is required. Replacement toner cartridge(s) sold without these terms are available through www.lexmark.com, may be refilled by you, or a third party, as the only cartridge alternative to be used with the licensed printer. LEXMARK SOFTWARE LICENSE AGREEMENT This Software License
  • Lexmark 13B0503 | User's Guide - Page 225
    , maintenance, or content of, such software applications and/or internet web pages. 3 LIMITATION OF REMEDY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY AND ALL LIABILITY OF LEXMARK UNDER THIS SOFTWARE LICENSE AGREEMENT IS EXPRESSLY LIMITED TO THE GREATER OF THE PRICE PAID FOR THE SOFTWARE
  • Lexmark 13B0503 | User's Guide - Page 226
    at the time of download or installation. Use of the Freeware by you shall be governed entirely by the terms and conditions of such license. 6 TRANSFER. You may transfer the Software Program to another end-user. Any transfer must include all software components, media, printed materials, and this
  • Lexmark 13B0503 | User's Guide - Page 227
    written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this Software License Agreement, the terms of this Software License Agreement shall control. MICROSOFT CORPORATION
  • Lexmark 13B0503 | User's Guide - Page 228
    Standard network software error 182 550-sheet drawer installing 22 56 Standard USB port disabled 182 58 Too many flash options installed 182 58 Too many trays attached 182 84 PC Kit life warning 182 84 Replace PC Kit 183 840.01 Scanner Disabled 186 840.02 Scanner Auto Disabled 186 88.yy Cartridge is
  • Lexmark 13B0503 | User's Guide - Page 229
    176 directory list printing 66 display troubleshooting display is blank 176 display shows only diamonds 176 display, printer control panel 16 distinctive ring service connecting to 85 DO NOT TOUCH Reading flash data DO NOT POWER OFF 177 documents, printing from Macintosh 60 from Windows 60 duplexing
  • Lexmark 13B0503 | User's Guide - Page 230
    20 troubleshooting 198 font sample list printing 66 Formatting Flash 177 forwarding faxes 100 G green settings Eco-Mode 36 Power Saver 37 Quiet Mode 38 H Hex Trace 177 I Image menu 143 information, finding 9 installation wireless network 28, 29 installing options in driver 26 printer software 25
  • Lexmark 13B0503 | User's Guide - Page 231
    longer than expected 187 jobs do not print 186 Large jobs do not collate 188 multiple-language PDFs do not print 187 paper curl 202 paper frequently jams 198 tray linking does not work 188 unexpected page breaks occur 189 printer basic model 11 configurations 11 minimum clearances 10 moving 149
  • Lexmark 13B0503 | User's Guide - Page 232
    troubleshooting drawers 198 flash memory card 198 option not working 197 printer problems, solving basic 176 printing directory list 66 font sample list 66 from flash drive 60 from Macintosh 60 from Windows 60 installing printer software 25, 95 menu settings page 25 network setup page 25 print
  • Lexmark 13B0503 | User's Guide - Page 233
    a fax 194 received fax has poor print quality 197 troubleshooting, paper feed message remains after jam is cleared 199 page that jammed does not reprint 199 troubleshooting, print incorrect characters print 188 incorrect margins 202 job prints from wrong tray 188 job prints on wrong paper 188
  • Lexmark 13B0503 | User's Guide - Page 234
    180 Waiting for redial 180 Web site finding 9 Windows wireless network installation 28 wired network setup using Windows 32 wired networking using Macintosh 32 Wireless menu 120 wireless network configuration information 27 installation, using Macintosh 29 installation, using Windows 28 Index 234
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Lexmark X264dn, X363dn,
X364dn, and X364dw
User's Guide
September 2009
www.lexmark.com
Machine type(s):
7013
Model(s):
231, 235, 432, 436, 43W, d01, d02, gd1, gd2, dn1, dn2, gd1, gd2