Lexmark 13C1100 User Manual
Lexmark 13C1100 - X463DE Multifuntion Printer Manual
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- Lexmark 13C1100 | User Manual - Page 1
X46x Series User's Guide February 2009 Machine type(s): 7014, 4569, 4570 Model(s): 431, 636, 63W, n01, n02, g01, g02, n11, n12, g11, g12, hn1, hn2, wh1, wh2 www.lexmark.com - Lexmark 13C1100 | User Manual - Page 2
page...52 Printing a network setup page ...53 Setting up the printer software...53 Installing printer software ...53 Updating available options in the printer driver...54 Setting up wireless printing...55 Follow these steps to set up your printer ...55 Information you will need to set up the - Lexmark 13C1100 | User Manual - Page 3
...74 Recycling Lexmark products...74 Recycling Lexmark packaging...74 Returning Lexmark cartridges for reuse or recycling...75 Reducing printer noise...75 92 Supported paper sizes, types, and weights...93 Paper sizes supported by the printer ...93 Paper types and weights supported by the printer - Lexmark 13C1100 | User Manual - Page 4
...97 Tips on using labels...98 Tips on using card stock...98 Printing confidential and other held jobs...99 Holding jobs in the printer ...99 Printing confidential and other held jobs from Windows 100 Printing confidential and other held jobs from a Macintosh computer 100 Printing from a flash - Lexmark 13C1100 | User Manual - Page 5
Creating a custom job (job build) ...110 Pausing the current print job to make copies...111 Placing information on copies...111 Placing the date and time at the top of each page ...111 Placing an overlay message on each page...112 Canceling a copy job...112 Canceling a copy job while the document is - Lexmark 13C1100 | User Manual - Page 6
fax connection...123 Connecting to an analog telephone line ...124 Connecting to a DSL service ...125 Connecting to a PBX or ISDN system...125 Connecting to a distinctive ring service ...126 Connecting the printer and a telephone or answering machine to the same telephone line 126 Connecting to an - Lexmark 13C1100 | User Manual - Page 7
Content...140 Sides (Duplex) ...141 Resolution...141 Darkness...141 Advanced Options...141 Improving fax quality...142 Holding and forwarding faxes...142 Holding faxes...142 Forwarding a fax ...143 Scanning to an FTP address 144 Scanning to an FTP address...144 Scanning to an FTP address using the - Lexmark 13C1100 | User Manual - Page 8
Advanced Imaging ...151 Scanning to a flash drive...152 Improving scan quality...152 Understanding printer menus 153 Menus list...153 Paper menu...154 Default Source menu...154 Paper Size/Type menu ...154 Configure MP menu...157 Substitute Size menu...157 - Lexmark 13C1100 | User Manual - Page 9
232 Ordering supplies...233 Ordering toner cartridges...233 Ordering a photoconductor kit ...233 Ordering ADF replacement parts...234 Moving the printer to another location...234 Shipping the printer...235 Administrative support 236 Finding advanced networking and administrator information - Lexmark 13C1100 | User Manual - Page 10
Troubleshooting 252 Solving basic printer problems...252 Printer printer messages...252 Answering ...252 Change to ...253 Check tray connection ...253 Clock battery ...253 Close front door...253 Close door or insert cartridge src> with ...255 Load manual feeder with ...255 Memory - Lexmark 13C1100 | User Manual - Page 11
remove...258 USB/USB ...258 30 Invalid refill, change toner cartridge...258 31 Replace defective cartridge ...258 32 Cartridge part number unsupported by device ...258 34 Short paper ...258 35 Insufficient memory to support Resource Save feature 259 37 Insufficient memory to collate job ...259 - Lexmark 13C1100 | User Manual - Page 12
Open ...264 294 ADF Jam...265 840.01 Scanner Disabled...265 841-846 Scanner Service Error ...265 900-999 Service ...265 1565 Emulation error, load emulation option...265 Solving printing problems...266 Multiple-language PDFs do not print...266 Error message about reading USB drive appears - Lexmark 13C1100 | User Manual - Page 13
after you clear the jam 280 Solving print quality problems...280 Isolating print quality problems...280 Blank pages...281 Characters have jagged or uneven edges ...289 Check the network settings ...290 Contacting Customer Support...290 Notices 291 Product information...291 Edition notice...291 Power - Lexmark 13C1100 | User Manual - Page 14
14 - Lexmark 13C1100 | User Manual - Page 15
lightning storm. Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION-POTENTIAL batteries according to the manufacturer's instructions and local regulations. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce - Lexmark 13C1100 | User Manual - Page 16
results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS - Lexmark 13C1100 | User Manual - Page 17
maintaining the printer • Troubleshooting and solving problems Help using the printer software Find it here Setup documentation-The setup documentation came with the printer and is also available on the Lexmark Web site at www.lexmark.com/publications/. User's Guide-The User's Guide is available - Lexmark 13C1100 | User Manual - Page 18
support: • Documentation • Driver downloads • Live chat support • E-mail support • Telephone support Warranty information Find it here Lexmark Support Web site-support.lexmark store receipt and the back of the printer), and have it ready when you contact support so that they may serve you faster: - Lexmark 13C1100 | User Manual - Page 19
Basic model 3 2 1 8 7 6 4 5 1 Front door release button 2 Printer control panel 3 Automatic Document Feeder (ADF) 4 Standard exit bin with overhead light 5 Paper stop 6 Standard 250-sheet tray 7 Multipurpose feeder door 8 Front door Learning about the printer 19 - Lexmark 13C1100 | User Manual - Page 20
card is installed. 6 Fax telephone connection port Note: The Fax ports are present only when a fax card is installed. 7 Rear door 8 Power switch 9 Printer power cord socket 10 USB peripheral port 11 Removable protective plate Note: The protective plate is removed when internal options are installed - Lexmark 13C1100 | User Manual - Page 21
from direct sunlight, humidity extremes, or temperature fluctuations - Clean, dry, and free of dust • Allow the following recommended amount of space around the printer for proper ventilation: 1 2 5 3 4 1 Top 254 mm (10 in.) 2 Right Side 203 mm (8 in.) 3 Rear 305 mm (12 in.) 4 Front 203 mm - Lexmark 13C1100 | User Manual - Page 22
215.9 x 355.6 mm (8.5 x 14 in.). • Scan documents with mixed page sizes (letter and legal). • Copy books up to 25.3-mm (1-in.) thick. Learning about the printer 22 - Lexmark 13C1100 | User Manual - Page 23
Understanding the printer control panel 1 1 2 3 ABC DEF 4 5 6 GHI JKL MNO 7 8 9 PQRS TUV WXYZ * 0 # 2 3 4 5 8 76 Fax Destination List, press to delete the right-most digit of a number entered manually. You can also press to delete an entire shortcut entry. Once an entire - Lexmark 13C1100 | User Manual - Page 24
activity A list of options is offered once Stopped appears on the display. Understanding the home screen After the printer is turned on and a short warm-up period occurs, the display shows a basic screen which is referred to as the home screen. Use the home - Lexmark 13C1100 | User Manual - Page 25
instructions on what you should do so the printer can continue processing, such as Close door. 6 Status/Supplies Appears on the display whenever the printer names for supported extensions only Opens a screen containing all the held jobs This button appears on the screen when the printer is unlocked - Lexmark 13C1100 | User Manual - Page 26
Scrolls to another value in increasing order Left arrow Scrolls left Right arrow Scrolls right Back Navigates back to the previous screen Learning about the printer 26 - Lexmark 13C1100 | User Manual - Page 27
you to scroll through the jobs. Touch this button to accept a selection or to clear messages, and then proceed with the job. Learning about the printer 27 - Lexmark 13C1100 | User Manual - Page 28
or fax, then a solid red exclamation point appears over the function button on the home screen, and the red indicator light blinks. Learning about the printer 28 - Lexmark 13C1100 | User Manual - Page 29
turn them off as well, and unplug any cables going into the printer. You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this section explain how to install the available cards; you can also use them to locate a card for removal. Available - Lexmark 13C1100 | User Manual - Page 30
screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the - Lexmark 13C1100 | User Manual - Page 31
by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Flash memory or firmware card connectors 2 Fax card connector 3 Lexmark Internal Solutions Port or printer hard disk connector 4 Memory card connector Additional - Lexmark 13C1100 | User Manual - Page 32
memory card CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the - Lexmark 13C1100 | User Manual - Page 33
a quarter turn to lock the system board into place. Warning-Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved. Additional - Lexmark 13C1100 | User Manual - Page 34
screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the - Lexmark 13C1100 | User Manual - Page 35
the system board. • Be careful not to damage the connectors. 5 Release the latch, and then close the system board door by lowering the scanner. Additional printer setup 35 - Lexmark 13C1100 | User Manual - Page 36
-Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved. Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for additional connectivity options. Note: This task - Lexmark 13C1100 | User Manual - Page 37
3 Locate the appropriate connector on the system board. Note: If an optional printer hard disk is currently installed, then the printer hard disk must first be removed. To remove the hard disk: a Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the - Lexmark 13C1100 | User Manual - Page 38
b Remove the screws holding the printer hard disk in place. c Remove the printer hard disk by pulling it upward to unseat the standoffs. Additional printer setup 38 - Lexmark 13C1100 | User Manual - Page 39
d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside. 4 Remove the metal cover from the ISP opening. Additional printer setup 39 - Lexmark 13C1100 | User Manual - Page 40
will pass through the ISP opening in the system board cage. 7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee. Additional printer setup 40 - Lexmark 13C1100 | User Manual - Page 41
. 11 Insert the plug of the ISP interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. Additional printer setup 41 - Lexmark 13C1100 | User Manual - Page 42
disk to the ISP. For more information, see "Installing a printer hard disk" on page 43. 13 Release the latch, and then close the system board door by into place. Warning-Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved. Additional - Lexmark 13C1100 | User Manual - Page 43
hard disk The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP). Note: This task requires a #2 Phillips screwdriver and a flathead screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing - Lexmark 13C1100 | User Manual - Page 44
onto the ISP: a Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. b Align the standoffs of the printer hard disk with the holes in the ISP, and then press downward on the - Lexmark 13C1100 | User Manual - Page 45
To install a printer hard disk directly onto the system board: a Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place. Additional printer setup 45 - Lexmark 13C1100 | User Manual - Page 46
b Attach the two provided screws to secure the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. 4 Release the latch, and then close - Lexmark 13C1100 | User Manual - Page 47
screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the - Lexmark 13C1100 | User Manual - Page 48
3 Remove the metal cover from the fax card opening. 2 1 4 Insert the fax card, and then tighten the two screws to secure the fax card mounting bracket. Additional printer setup 48 - Lexmark 13C1100 | User Manual - Page 49
a quarter turn to lock the system board into place. Warning-Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved. Additional - Lexmark 13C1100 | User Manual - Page 50
then turn them off as well, and unplug any cables going into the printer. 1 Unpack the drawer, and then remove any packing material from the outside of the drawer. 2 Remove the tray from the support unit. 1 2 1 Support unit 2 Tray 3 Remove any packing material and tape from inside the tray. 4 Insert - Lexmark 13C1100 | User Manual - Page 51
the drawer, and then lower the printer into place. Attaching cables Connect the printer to the computer using a USB cable, or to the network using an Ethernet cable. Be sure to match the following: • The USB symbol on the cable with the USB symbol on the printer • The appropriate Ethernet cable to - Lexmark 13C1100 | User Manual - Page 52
also provides important information that aids network printing configuration. Printing a menu settings page Print a menu settings page to review the current menu settings and to verify printer options are installed correctly. Note: If you have not made any menu item settings changes yet, then the - Lexmark 13C1100 | User Manual - Page 53
appears. 4 Double-click the Install icon. 5 Follow the instructions on the screen. Using the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com. 2 From the Drivers & Downloads menu, click Driver Finder. 3 Select your printer, and then select your operating system. 4 Download the - Lexmark 13C1100 | User Manual - Page 54
Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users 1 Do one of the following: In Windows Vista a Click . b Click - Lexmark 13C1100 | User Manual - Page 55
Note: Do not connect cables until instructed to do so. 1 Set up the printer hardware. For more information, see the Setup Guide. 2 Follow the instructions for your operating system: • Windows auto setting. Check with your system support person if you are not sure which channel to select. Additional - Lexmark 13C1100 | User Manual - Page 56
• Certificates Note: For more information on configuring 802.1X security, see the Networking Guide on the Software and Documentation CD. Installing the printer on a wireless network (Windows) Before you install the printer on a wireless network, make sure that: • A wireless card is installed in your - Lexmark 13C1100 | User Manual - Page 57
. Do not connect the USB cable until instructed to do so on the screen. 2 From the printer control panel, select your language and country or your system support person; or touch Back to go back and deselect Fax. 7 If Fax is enabled, enter the Fax station (phone) number for this printer, and then - Lexmark 13C1100 | User Manual - Page 58
the USB port on the back of the printer. 16 Connect the cables in the following order: a Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so - Lexmark 13C1100 | User Manual - Page 59
the User's Guide on the Software and Documentation CD for help deciding how to connect the cables. 17 Follow the on-screen instructions to complete the to set up the printer. Prepare to configure the printer 1 Locate the printer MAC address on the sheet that came with the printer. Write the last six - Lexmark 13C1100 | User Manual - Page 60
touch Enter. For more information on fax station name and number, see your system support person; or touch Back to go back and deselect Fax. 8 If Fax is enabled, enter the Fax station (phone) number for this printer, and then touch Continue. 9 If E-mail is enabled, type in the Primary SMTP (mail - Lexmark 13C1100 | User Manual - Page 61
3 Open the Safari browser. 4 From the Bookmarks drop-down menu, select Show. 5 Under Collections, select Bonjour or Rendezvous, and then double-click the printer name. Note: The application is referred to as Rendezvous in Mac OS X version 10.3, but is now called Bonjour by Apple Computer. 6 From the - Lexmark 13C1100 | User Manual - Page 62
the user password, and then click OK. All necessary software is installed on the computer. i Click Restart when installation is complete. 2 Add the printer: a For IP printing: In Mac OS X version 10.5 or later 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax. 3 Click +. 4 Select - Lexmark 13C1100 | User Manual - Page 63
on the network, and then click Finish. Notes: • If your configured printer does not appear in the list of discovered printers, then click Add Port and follow the on-screen instructions. • If you do not know the IP address of the printer, then print a network setup page and locate the IP address in - Lexmark 13C1100 | User Manual - Page 64
4 Install the drivers and add the printer. a Install a PPD file on the computer: 1 Insert the Software and Documentation CD in the CD or DVD drive. 2 Double-click the installer package for the printer. 3 From the Welcome screen, click Continue. 4 Click Continue again after viewing the Readme file. 5 - Lexmark 13C1100 | User Manual - Page 65
add it using the IP address. Contact your system support person for assistance. Changing port settings after installing a new network Internal Solutions Port When a new network Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the - Lexmark 13C1100 | User Manual - Page 66
then select it. 8 Click Configure Port. 9 Type the new IP address in the "Printer Name or IP Address" field. You can find the new IP address on the network setup page and make a note of the new IP address. 2 Locate the printer IP address in the TCP/IP section of the network setup page. You will - Lexmark 13C1100 | User Manual - Page 67
settings page. 2 Install the printer driver: a Insert the Software and manually: 1 Click , or click Start and then click Run. 2 In the Start Search box, type D:\setup.exe, where D is the letter of your CD or DVD drive. b Click Install Printer and Software. c Click Agree to accept the Printer - Lexmark 13C1100 | User Manual - Page 68
. l Select any other optional software you want to install, and then click Next. m Click Finish to complete the printer software installation. 3 Set the COM port parameters: After the printer driver is installed, you must set the serial parameters in the communications (COM) port assigned to the - Lexmark 13C1100 | User Manual - Page 69
f Click OK, and then close all the windows. g Print a test page to verify printer installation. When a test page prints successfully, printer setup is complete. Additional printer setup 69 - Lexmark 13C1100 | User Manual - Page 70
and toner Using recycled paper As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser printers. For more information on recycled papers that work well with your printer, see "Using recycled paper and other office papers" on - Lexmark 13C1100 | User Manual - Page 71
a document: • Use the Lexmark preview feature, which you can select from the Print dialog, the Lexmark Toolbar, or the printer display, to see what the all settings associated with Eco-Mode. This setting supports the performance specifications for your printer. To select an Eco-Mode setting: 1 On - Lexmark 13C1100 | User Manual - Page 72
select a setting. 6 Touch Submit. Submitting changes appears. Adjusting Power Saver To save energy, you can decrease the number of minutes before the printer enters Power Saver mode. Available settings range from 1-240 minutes. The factory default setting is 30 minutes. Using the Embedded Web Server - Lexmark 13C1100 | User Manual - Page 73
display To save energy, or if you are having trouble reading your display, you can adjust the brightness of the display. Available settings range from 20-100 . The factory default setting is 100. Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser - Lexmark 13C1100 | User Manual - Page 74
and then select your country from the list. 3 Follow the instructions on the computer screen. Recycling Lexmark packaging Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner - Lexmark 13C1100 | User Manual - Page 75
cartridges are also recycled. To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge • Fans run at a reduced speed or are turned off. • If your printer has faxing capability, fax sounds are reduced or disabled, including those made by - Lexmark 13C1100 | User Manual - Page 76
5 Touch the arrows to select a setting. 6 Touch Submit. Submitting changes appears. Minimizing your printer's environmental impact 76 - Lexmark 13C1100 | User Manual - Page 77
Paper. The Paper Type setting must be set manually for all trays that do not contain plain paper. 1 Make sure the printer is on and Ready appears. 2 On the (millimeters or inches) • Portrait Width • Portrait Height Note: The smallest supported Universal size is 76 x 76 mm (3 x 3 in.); the largest - Lexmark 13C1100 | User Manual - Page 78
the paper tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it. • Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height. • Make sure the guides in the paper tray or the manual feeder are properly positioned - Lexmark 13C1100 | User Manual - Page 79
2 Squeeze and slide the guides to the correct position for the paper size you are loading. For long paper like A4 or legal, squeeze and slide the length guide backwards to accommodate the length of paper you are loading. Loading paper and specialty media 79 - Lexmark 13C1100 | User Manual - Page 80
Note: Use the size indicators on the bottom of the tray to help position the guide. 3 Flex a stack of paper back and forth to loosen the sheets, and recommended print side facedown. Note: The maximum fill line on the width guide indicates the maximum height for loading paper. Do not load A6-size - Lexmark 13C1100 | User Manual - Page 81
1 1 Maximum fill line Load letterhead with the top edge of the sheet toward the front of the tray and the design facedown. LETTERHEAD 5 Squeeze and slide the guides to lightly touch the side of the stack. 1 2 Loading paper and specialty media 81 - Lexmark 13C1100 | User Manual - Page 82
6 Insert the tray. 7 If the paper type you loaded differs from the type that was previously loaded in the tray, then change the Paper Size/Type setting on the Paper menu. Using the multipurpose feeder You may want to use the multipurpose feeder when you print on different sizes and types of papers - Lexmark 13C1100 | User Manual - Page 83
2 Grasp the raised handle, and pull the extension forward. 3 Grasp the handle, and pull the extension so it flips forward. 4 Guide the extension down gently so the multipurpose feeder is extended fully and open. Loading paper and specialty media 83 - Lexmark 13C1100 | User Manual - Page 84
Loading the multipurpose feeder 1 Squeeze the tab located on the right width guide, and move the guides out fully. 2 Prepare the paper or specialty media for loading. • Flex sheets of paper or paper labels back and forth to loosen them, and then - Lexmark 13C1100 | User Manual - Page 85
or specialty media under the stack height limiters which are located on the guides. • Load paper, transparencies, and card stock with the recommended print side faceup and the top edge entering the printer first. For more information on loading transparencies, see the packaging the transparencies - Lexmark 13C1100 | User Manual - Page 86
: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer. 4 Squeeze the tab located on the right width guide to adjust the guides to lightly touch the sides of the stack. Loading paper and specialty media 86 - Lexmark 13C1100 | User Manual - Page 87
should lie flat in the multipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled. 6 From the printer control panel, set the Paper Size and Paper Type. Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple - Lexmark 13C1100 | User Manual - Page 88
A4, statement) Paper Size settings are not automatic; they must be set manually from the Paper Size/Type menu. Warning-Potential Damage: Do not assign type name to a tray when linking or unlinking the tray. 1 Make sure the printer is on and Ready appears. 2 From the home screen, touch . 3 Touch Paper - Lexmark 13C1100 | User Manual - Page 89
8 Select a Paper Type setting from the list next to your custom name. 9 Click Submit. Loading paper and specialty media 89 - Lexmark 13C1100 | User Manual - Page 90
the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. Weight The printer can automatically feed paper weights edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high - Lexmark 13C1100 | User Manual - Page 91
in fewer paper feeding problems and better print quality. Using appropriate paper prevents jams and helps ensure trouble-free printing. To help avoid jams and Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In 1998, Lexmark - Lexmark 13C1100 | User Manual - Page 92
printers with recycled paper (20-100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark feeding problems in any laser printer (for -resistant inks designed for use in xerographic copiers. The ink must - Lexmark 13C1100 | User Manual - Page 93
a Universal Paper Size. For information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site at www.lexmark.com/publications. Paper sizes supported by the printer Paper size Dimensions Standard Optional 250- 250-sheet tray or 550-sheet tray Multipurpose feeder - Lexmark 13C1100 | User Manual - Page 94
Optional 250- or Multipurpose 250-sheet tray 550-sheet tray feeder Manual feeder Duplex path Letterhead Preprinted Colored Paper Card stock Glossy paper X X X X X 1 Single-sided paper labels designed for laser printers are supported for occasional use. It is recommended to print no more - Lexmark 13C1100 | User Manual - Page 95
labels1 Standard Optional 250- or Multipurpose 250-sheet tray 550-sheet tray feeder Manual feeder Duplex path X Transparencies Envelopes X X X (smooth)2 1 Single-sided paper labels designed for laser printers are supported for occasional use. It is recommended to print no more than 20 - Lexmark 13C1100 | User Manual - Page 96
Printing Printing a document 1 Load paper into a tray or feeder. 2 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. 3 Do one of the following: For Windows users a With a - Lexmark 13C1100 | User Manual - Page 97
print quality problems, avoid getting Lexmark part number 70X7240 for letter-size transparencies. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities. When printing on envelopes: • Use envelopes designed specifically for laser printers - Lexmark 13C1100 | User Manual - Page 98
or laid finishes • Adjust the width guides to fit the width of the designed for laser printers are supported for occasional use. printer and the cartridge with adhesive, and could void the printer and cartridge (0.06 in.) strip on the leading and driver edge, and use a non-oozing adhesive. - Lexmark 13C1100 | User Manual - Page 99
and cause jams or other paper handling problems. • Check with the manufacturer or Repeat When you send a Repeat print job, the printer prints all requested copies of the job and stores the jobs include: • Profiles from various sources including Lexmark Document Solutions Suite (LDSS) • Forms from a - Lexmark 13C1100 | User Manual - Page 100
also enter a four-digit PIN. 5 Click OK or Print, and then go to the printer to release the job. 6 On the home screen, touch Held jobs. 7 Touch your also enter a four-digit PIN. 4 Click OK or Print, and then go to the printer to release the job. 5 On the home screen, touch Held jobs. 6 Touch your - Lexmark 13C1100 | User Manual - Page 101
the number of copies, and then touch Print. Printing from a flash drive A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx. The following flash drives - Lexmark 13C1100 | User Manual - Page 102
. Note: Do not remove the flash drive from the USB port until the document has finished printing. If you leave the flash drive in the printer after leaving the initial USB menu screen, but you still want to print files from the flash drive, then go to the home screen, touch - Lexmark 13C1100 | User Manual - Page 103
the print quality test pages to isolate print quality problems. 1 Turn the printer off. 2 Hold down 2 ABC and 6 MNO while turning the printer on. 3 Release the buttons when the screen with the progress bar appears. The printer performs a power-on sequence, and then the Configuration menu - Lexmark 13C1100 | User Manual - Page 104
users In Mac OS X version 10.5 or later: 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax, and then double-click the printer icon. 3 From the printer window, select the job to cancel. 4 From the icon bar at the top of the window, click the Delete icon. In Mac OS X version - Lexmark 13C1100 | User Manual - Page 105
clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press . 4 If you placed the document on the scanner glass, then touch Finish the Job to return to the home screen. Copying - Lexmark 13C1100 | User Manual - Page 106
glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Copy from, and then identify to, and then touch the tray that contains transparencies, or touch Manual Feeder and then place transparencies in the multipurpose feeder. 6 Touch - Lexmark 13C1100 | User Manual - Page 107
document. 5 Touch Copy to, and then touch Manual Feeder and place letterhead face up, top edge first loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch from the "Copy from" size, then the printer will scale the size automatically. 6 Touch Copy - Lexmark 13C1100 | User Manual - Page 108
tray or feeder that contains the paper type you want. Note: If you choose Manual Feeder, then you will also need to select the paper size and type. 6 glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 From the Sides (Duplex) area, - Lexmark 13C1100 | User Manual - Page 109
halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper that are composed primarily glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Use the keypad to enter the number - Lexmark 13C1100 | User Manual - Page 110
clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Select a duplex setting. 5 Touch Options. 6 Touch Paper Saver. 7 Select the desired output. 8 Touch Print Page Borders if - Lexmark 13C1100 | User Manual - Page 111
clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press . 4 If you placed the document on the scanner glass, then touch Finish the Job to return to the home screen. Placing - Lexmark 13C1100 | User Manual - Page 112
magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Options. 5 Touch Overlay. 6 Touch the button containing the overlay you want to use. 7 Touch Done. 8 Touch - Lexmark 13C1100 | User Manual - Page 113
Feeder, and manually send the paper through the multipurpose feeder. • When "Copy to" is set to Auto Size Match, each copy matches the size of the original document. If a matching paper size is not in one of the trays, the printer scales each copy to fit loaded paper. Scale This option creates - Lexmark 13C1100 | User Manual - Page 114
of the original document and with all the pages in order. Note: To use Create Booklet, you must have a duplex unit attached to the printer. Advanced Imaging This option lets you adjust Background Removal, Color Dropout, Contrast, Mirror Image, Negative Image, Shadow Detail, Scan Edge to Edge, and - Lexmark 13C1100 | User Manual - Page 115
across each page. Note: A custom overlay can also be created by your system support person. When a custom overlay is created, a button with an icon of that . Note: Some Advanced Duplex options may not be available on all printer models. Save as Shortcut This option allows the current settings to be - Lexmark 13C1100 | User Manual - Page 116
address. For more information, see your system support person. 1 Touch Menus. 2 Touch Settings. 3 Touch General Settings. 4 Touch the left or right arrow next to Run initial setup to select Yes. 5 Touch Submit. Submitting changes appears. 6 Turn off the printer, wait ten seconds, and then turn the - Lexmark 13C1100 | User Manual - Page 117
/FTP Settings. 4 Click E-mail Settings. 5 Click Setup E-mail Server. 6 Fill in the fields with the appropriate information. 7 Click Add. Configuring the e-mail settings 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the - Lexmark 13C1100 | User Manual - Page 118
magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 Enter the e-mail address or shortcut number. To enter additional recipients, touch Next Address, and then enter - Lexmark 13C1100 | User Manual - Page 119
. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 Touch Search Address Book. 5 scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 Type an e-mail address. 5 - Lexmark 13C1100 | User Manual - Page 120
glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 Type an e-mail address. 5 mixed letter and legal paper sizes. Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex - Lexmark 13C1100 | User Manual - Page 121
pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Color can be turned on or off with any of the Content choices - Lexmark 13C1100 | User Manual - Page 122
• Photograph-Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved. • Color-Sets the scan type and - Lexmark 13C1100 | User Manual - Page 123
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. Setting up the printer to fax When setting up the printer to fax, you must follow these steps: 1 Choose a fax connection type, and then follow the steps for that method. For more - Lexmark 13C1100 | User Manual - Page 124
PBX or ISDN system" on page 125. Services Digital Network (ISDN) system Use a Distinctive Ring service See "Connecting to a distinctive ring service" on page 126. Connect to a telephone line, telephone, and answering machine See "Connecting the printer and a telephone or answering machine to the - Lexmark 13C1100 | User Manual - Page 125
Connecting to a DSL service If you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and telephone cord, and then follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the - Lexmark 13C1100 | User Manual - Page 126
for distinguishing between fax and voice calls. If you subscribe to a distinctive ring service, follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to an active - Lexmark 13C1100 | User Manual - Page 127
3 Remove the plug from the printer EXT port . 4 Connect your telecommunications equipment directly to the printer EXT port . Use one of the following methods: Answering machine Answering machine and telephone Faxing 127 - Lexmark 13C1100 | User Manual - Page 128
an answering machine, telephone, or other telecommunications equipment to the printer. 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . Note: There is a special RJ-11 plug installed in the printer EXT port . Do not remove this plug. It is necessary - Lexmark 13C1100 | User Manual - Page 129
3 Connect the answering machine or telephone to the adapter. Use one of the following methods: Answering machine Telephone Faxing 129 - Lexmark 13C1100 | User Manual - Page 130
necessary for the proper operation of the fax function and connected telephones. 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to the adapter. Note: Your telephone adapter may look different than the one - Lexmark 13C1100 | User Manual - Page 131
3 Connect the adapter into the N slot of an active analog telephone wall jack. 4 If you would like to use the same line for both fax and telephone communication, then connect a second telephone line (not provided) between the telephone and the F slot of an active analog telephone wall jack. 5 If you - Lexmark 13C1100 | User Manual - Page 132
program. Note: Setup steps may vary depending on your country or region. 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to an active analog telephone wall jack. 3 Remove the protective plug from the - Lexmark 13C1100 | User Manual - Page 133
prior to use. If you disabled the fax function when setting up the printer for the first time or if the printer has been off for an extended time, then follow these steps: Note: Before completing these instructions, make sure the fax cables are connected. For more information, see "Choosing a fax - Lexmark 13C1100 | User Manual - Page 134
inside the Manually Set Date & Time box, and then enter the current date and time. 6 Verify that the time zone is correct. 7 Click Submit. Turning daylight saving time on or off The printer can be set to automatically adjust for daylight saving time for certain time zones: 1 Type the printer IP - Lexmark 13C1100 | User Manual - Page 135
adjust the paper guides. 3 On instructions using other Macintosh OS versions, see your Mac OS Help. 1 With a document open, choose File > Print. 2 From the Printer pop-up menu, choose your printer. Note: In order to see the fax options on the Print dialog, you must use the fax driver for your printer - Lexmark 13C1100 | User Manual - Page 136
number of a fax recipient on the printer control panel each time you want to not have an ID and password, get one from your system support person. 4 Click Fax Shortcut Setup. 5 Type a unique are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the - Lexmark 13C1100 | User Manual - Page 137
: If the address book feature is not enabled, then contact your system support person. 1 Load an original document faceup, short edge first into the glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Touch Search Address Book. 5 Using - Lexmark 13C1100 | User Manual - Page 138
as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Use the keypad to enter the fax number. 5 Touch Options. 6 From the Resolution area, touch the arrows to change - Lexmark 13C1100 | User Manual - Page 139
Setup. 4 Touch Fax Receive Setting. 5 Touch the arrows until Sides (Duplex) appears. 6 Touch the arrows until Yes appears. 7 Touch Submit. Viewing a fax log 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the - Lexmark 13C1100 | User Manual - Page 140
. • When Original Size is set to Mixed Sizes, you can scan an original document that contains mixed paper sizes. Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photograph. Color can be turned on or off with any of the Content choices. Content - Lexmark 13C1100 | User Manual - Page 141
or when transmission times are cheaper. Note: If the printer is turned off when the delayed fax is scheduled to be sent, the fax is sent the next time the printer is turned on. • Advanced Imaging-Adjusts Background Removal, Contrast, Scan Edge to - Lexmark 13C1100 | User Manual - Page 142
mode? Use Photo mode when faxing photos printed on a laser printer or taken from a magazine or newspaper. Holding and forwarding faxes until they are released. Held faxes can be released manually or at a scheduled day or time. 1 Type the printer IP address into the address field of your Web - Lexmark 13C1100 | User Manual - Page 143
address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 From - Lexmark 13C1100 | User Manual - Page 144
FTP destination has been configured by your system support person, the name of the destination becomes PostScript printer; for example, a color document can be scanned and then sent to a color printer. a document into the ADF, then adjust the paper guides. 3 On the home screen, touch FTP. 4 - Lexmark 13C1100 | User Manual - Page 145
loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch FTP. 4 Touch Search you do not know the IP address of the printer, then print a network setup page and locate an ID and password, get one from your system support person. 4 Click FTP Shortcut Setup. 5 Enter the - Lexmark 13C1100 | User Manual - Page 146
. • When Original Size is set to Mixed Sizes, you can scan an original document that contains mixed paper sizes. Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be - Lexmark 13C1100 | User Manual - Page 147
pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Color can be turned on or off with any of the Content choices - Lexmark 13C1100 | User Manual - Page 148
articles, business graphics, and brochures. When should I use Photo mode? Use Photo mode when the original document is composed mostly of photos printed on a laser printer or taken from a magazine or newspaper. Scanning to an FTP address 148 - Lexmark 13C1100 | User Manual - Page 149
). Scanning to a computer 1 Type the printer IP address into the address field of your Web browser. Note: Scan Profile list on the display. 7 Click Submit. 8 Review the instructions on the Scan Profile screen. A shortcut number was automatically guides. Scanning to a computer or flash drive 149 - Lexmark 13C1100 | User Manual - Page 150
third party standalone viewer Compression This option sets the format used to compress the scanned output file. Default Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Default Content affects the quality and size of your scanned file. Text - Lexmark 13C1100 | User Manual - Page 151
in portrait or landscape orientation and then changes the Sides and Binding settings to match the original document orientation. Duplex This option informs the printer if your original document is printed on a single side or duplex (printed on both sides). This lets the scanner know what needs to be - Lexmark 13C1100 | User Manual - Page 152
. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 Insert the flash drive into the USB port on the front of the printer. The Held Jobs screen appears. 4 Touch Scan to USB drive. 5 Select the scan settings. 6 Touch Scan It. Note - Lexmark 13C1100 | User Manual - Page 153
Audit Log Set Date and Time Settings General Settings Copy Settings Fax Settings E-mail Settings FTP Settings Flash Drive Menu Print Settings Help Print all guides Copy guide E-mail guide Fax guide FTP guide Information guide Print Defects guide Supplies Guide Understanding printer menus 153 - Lexmark 13C1100 | User Manual - Page 154
Paper menu Default Source menu Menu item Default Source Tray MP Feeder Envelope Feeder Manual Paper Manual Env Description Sets a default paper source for all print jobs Notes: • Tray 1 (standard linked tray. Note: Only installed trays are listed in this menu. Understanding printer menus 154 - Lexmark 13C1100 | User Manual - Page 155
setting. • Letter is the US factory default setting. A4 is the international factory default setting. Note: Only installed trays are listed in this menu. Understanding printer menus 155 - Lexmark 13C1100 | User Manual - Page 156
Recycled Custom Type Manual Paper Size A4 A5 JIS B5 Letter Legal Executive Folio Statement Universal Manual Paper Type Paper paper is the factory default setting. Specifies the size of the paper being manually loaded Note: Letter is the US factory default setting. A4 is the international - Lexmark 13C1100 | User Manual - Page 157
. Note: Only installed trays are listed in this menu. Configure MP menu Menu item Configure MP Cassette Manual First Substitute Size menu Description Determines when the printer selects paper from the multipurpose feeder Notes: • Cassette is the factory default setting. • The Cassette setting - Lexmark 13C1100 | User Manual - Page 158
. • When Rough Texture is the setting selected for Select Type, Rough is the only Select Texture setting available. • Settings appear only if the paper is supported. Understanding printer menus 158 - Lexmark 13C1100 | User Manual - Page 159
Weight setting available. • Settings appear only if the paper is supported. Menu item Card Stock Loading Duplex Off Description Determines whether 2- Off is the factory default setting. Notes: • Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is - Lexmark 13C1100 | User Manual - Page 160
as the paper type Notes: • Off is the factory default setting. • Custom Loading is available only if the custom type is supported. Notes: • Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print Properties in Windows or the Print - Lexmark 13C1100 | User Manual - Page 161
default setting for the Custom Type. • The custom media type must be supported by the selected tray or feeder in order for you to print from that for a paper type. This name replaces a Custom Type name in the printer menus. Custom Scan Sizes menu Menu item ID Card Width 1-14 inches (25-355 - Lexmark 13C1100 | User Manual - Page 162
and options. This name replaces a Custom Scan Size name in the printer menus. Notes: • 8.5 inches is the US factory default setting for Width with the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet. Menu item - Lexmark 13C1100 | User Manual - Page 163
• Long Edge appears only if the longest edge is shorter than the maximum width supported in the tray. Reports menu Note: When you select a menu item from the installed. • This menu item appears only for network printers or printers connected to print servers. Prints a report containing information - Lexmark 13C1100 | User Manual - Page 164
disk Notes: • Job Buffer Size must be set to 100%. • The optional flash memory or printer hard disk must be installed correctly and working properly. Prints a report containing asset information including the printer serial number and model name. The report contains text and UPC barcodes that can be - Lexmark 13C1100 | User Manual - Page 165
increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set is the factory default setting. • The On value buffers jobs on the printer hard disk. This menu selection appears only when a formatted disk is - Lexmark 13C1100 | User Manual - Page 166
169 • "AppleTalk menu" on page 170 • "NetWare menu" on page 170 • "LexLink menu" on page 171 Note: The Wireless menu appears only when the printer is connected to a wireless network. SMTP Setup menu Use the following menu to configure the SMTP server. Menu item Primary SMTP Gateway Primary SMTP - Lexmark 13C1100 | User Manual - Page 167
setup Print NetWare Setup Page Notes: • The Setup Page contains information about the network printer settings, such as the TCP/IP address. • The NetWare Setup Page menu item appears only on models that support NetWare and shows information about NetWare settings. Network Card menu This menu is - Lexmark 13C1100 | User Manual - Page 168
is selected, then the setting is saved as 10. Allows the printer to print a banner page Note: Off is the factory default setting change the current TCP/IP Address Note: Manually setting the IP address sets the Enable DHCP and Enable RARP to Off on systems that support BOOTP and RARP. Lets you view or - Lexmark 13C1100 | User Manual - Page 169
the File Transfer Protocol. Note: Yes is the factory default setting. Enables the built-in Web server (Embedded Web Server). When this is enabled, the printer can be monitored and managed remotely using a Web browser. Note: Yes is the factory default setting. Lets you view or change the current WINS - Lexmark 13C1100 | User Manual - Page 170
standard for the wireless network Lets you select an available network for the printer to use Lets you view the quality of the wireless connection Lets NetWare Menu item Activate Yes No Description Activates NetWare support Note: No is the factory default setting. Understanding printer menus 170 - Lexmark 13C1100 | User Manual - Page 171
Standard Network or Network Std Network Setup or Net Setup LexLink menu Menu item Activate On Off View Nickname Description Activates LexLink support Note: Off is the factory default setting. Lets you view the assigned LexLink nickname Note: The LexLink nickname can be changed only - Lexmark 13C1100 | User Manual - Page 172
processing is resumed. • The USB buffer size value can be changed in 1-K increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether the Resource Save setting is On or Off. • To increase the maximum size range for the - Lexmark 13C1100 | User Manual - Page 173
. Sets the network address, netmask, or gateway information for an external print server that is attached to the printer using a USB cable. Note: This menu item is available only if the printer is attached to an external print server through the USB port. Parallel menu This menu appears only if - Lexmark 13C1100 | User Manual - Page 174
be changed in 1K increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off. • The Standard setting tries to resolve parallel port communication problems. Understanding printer menus 174 - Lexmark 13C1100 | User Manual - Page 175
Mac Binary PS On Off Auto Parallel With ENA ENA Address ENA Netmask ENA Gateway Description Determines whether or not the printer honors printer hardware initialization requests from the computer Notes: • Off is the factory default setting. • The computer requests initialization by activating the - Lexmark 13C1100 | User Manual - Page 176
is the factory default setting. • When the On setting is used, the printer performs NPA processing. If the data is not in NPA format, it is increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to - Lexmark 13C1100 | User Manual - Page 177
the factory default setting. Sets the parity for serial input and output data frames Note: None is the factory default setting. Determines whether the printer uses the DSR Signal. DSR is a handshaking signal used by most serial cables. Notes: • Off is the factory default setting. • The serial port - Lexmark 13C1100 | User Manual - Page 178
Logins Login failures Failure time frame Lockout time Login timeout Description Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Notes: • "Login failures" specifies the number of failed login attempts before users are locked - Lexmark 13C1100 | User Manual - Page 179
can be wiped and returned to service. Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Manual Wiping overwrites all disk space - Lexmark 13C1100 | User Manual - Page 180
print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Both manual and scheduled wiping allow the file system to reuse marked disk space without first having - Lexmark 13C1100 | User Manual - Page 181
Observe DST On Off Enable NTP On Off Description Lets you view the current date and time settings for the printer Note: Date/Time is set in YYYY-MM-DD HH:MM format. Note: GMT is the factory default of devices on a network Note: On is the factory default setting. Understanding printer menus 181 - Lexmark 13C1100 | User Manual - Page 182
Disabled Quiet Mode Off On Description Sets the language of the text appearing on the display Note: All languages may not be available for all printers. Minimizes the use of energy, paper, or specialty media Notes: • Off is the factory default setting. Off resets the - Lexmark 13C1100 | User Manual - Page 183
/Symbols Tab On Off Russian/Polish Tab On Off Korean Tab On Off Paper Sizes U.S. Metric Scan to PC Port Range Description Instructs the printer to run the setup wizard Notes: • Yes is the factory default setting. • After completing the setup wizard by selecting Done at the Country - Lexmark 13C1100 | User Manual - Page 184
Right side Custom Text Cartridge levels on status screen On Off Black Model Name None IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Configuration Name Custom Text Notes: • IP Address is the Message to Display. Understanding printer menus 184 - Lexmark 13C1100 | User Manual - Page 185
screen, and default buttons can be removed. Available selections for each button are: Display Do Not Display Formats the printer date Formats the printer time Specifies the brightness of the printer control panel screen Sets the copies from the scanner glass to only one page at a time Note: Off is - Lexmark 13C1100 | User Manual - Page 186
Refresh Rate 30-300 Contact Name Location Alarms Alarm Control Cartridge Alarm Timeouts Standby Mode Disabled 2-240 Description Specifies whether scan multiple jobs to one file Notes: • A printer hard disk must be installed in the printer and operating properly for this menu item to be available - Lexmark 13C1100 | User Manual - Page 187
of the print job Notes: • 90 seconds is the factory default setting. • When the timer expires, any partially printed page still in the printer is printed, and then the printer checks to see if any new print jobs are waiting. • Print Timeout is available only when using PCL or PPDS emulation. This - Lexmark 13C1100 | User Manual - Page 188
factory default settings except Network/Ports menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected. Menu item Content Text/Photo Photograph Printed Image Text Description Specifies the type of content contained in the - Lexmark 13C1100 | User Manual - Page 189
in sequence when making multiple copies of the job Note: On is the factory default setting. Specifies the paper size of the original document Understanding printer menus 189 - Lexmark 13C1100 | User Manual - Page 190
On Off Separator Sheets None Between Copies Between Jobs Between Pages Separator Sheet Source Tray Manual Feeder Darkness 1-9 Number of Copies Header/Footer Top left Top left Off Date/Time Page left. • "All pages" is the factory default setting for Print on. Understanding printer menus 190 - Lexmark 13C1100 | User Manual - Page 191
left of the page Notes: • Off is the factory default setting for Bottom left. • "All pages" is the factory default setting for Print on. Understanding printer menus 191 - Lexmark 13C1100 | User Manual - Page 192
copy in a single copy job a document that contains mixed paper sizes Notes: • Off is the factory default setting. • This menu item appears only if a valid printer hard drive is installed. Understanding - Lexmark 13C1100 | User Manual - Page 193
edge-to-edge prior to copying Note: Off is the factory default setting. Adjusts the sharpness of a copy Note: 3 is the factory default setting. Understanding printer menus 193 - Lexmark 13C1100 | User Manual - Page 194
item Station Name Station Number Station ID Station Name Station Number Enable Manual Fax On Off Memory Use All receive Mostly receive Equal Mostly the fax is identified to recipients in the fax header Sets the printer to fax manually only, which requires a line splitter and a telephone hand set - Lexmark 13C1100 | User Manual - Page 195
• FSK is the factory default setting. • This option appears only when the selected country/region supports multiple caller ID patterns. Specifies the direction from which digits are masked in an outgoing fax number default setting for all Fax Cover Page options. Understanding printer menus 195 - Lexmark 13C1100 | User Manual - Page 196
-quality photograph or inkjet print. Lightens or darkens the output Note: 5 is the factory default setting. A numeric entry field is provided to enter numbers Understanding printer menus 196 - Lexmark 13C1100 | User Manual - Page 197
for fax jobs Note: Yes is the factory default setting. Lets you send faxes by scanning at the printer Note: On is the factory default setting. Allows driver to fax jobs to be sent by the printer Note: Yes is the factory default setting. Lets you save fax numbers as shortcuts in the - Lexmark 13C1100 | User Manual - Page 198
Note: "Off by default" is the factory default setting. Converts all outgoing faxes to black and white Note: On is the factory default setting. Understanding printer menus 198 - Lexmark 13C1100 | User Manual - Page 199
Before job Separator Sheet Source Tray Manual feeder Sides (Duplex) On Off Fax menu item appears only if a hard disk is supported and installed. • None is the factory default setting Specifies the paper source selected to supply paper for the printer to print an incoming fax Note: Auto is the - Lexmark 13C1100 | User Manual - Page 200
Never Print on Error Auto Print Logs On Off Log Paper Source Tray Manual Feeder Description Specifies the type of recipient to which faxes will be forwarded Note: This item is available only from the printer Embedded Web Server. Lets you enter the shortcut number which matches the recipient - Lexmark 13C1100 | User Manual - Page 201
: On is the factory default setting. Fax Mode (Fax Server Setup) menu Fax Server mode sends the fax job to a fax server for transmission. Understanding printer menus 201 - Lexmark 13C1100 | User Manual - Page 202
Fine Super Fine Ultra Fine Darkness 1-9 Orientation Portrait Landscape Description Lets you enter the information using the virtual keyboard on the printer touch screen Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Specifies SMTP server port information Note - Lexmark 13C1100 | User Manual - Page 203
a limitation of 512 characters. Sends a copy of the e-mail back to the creator of the e-mail Note: Never appears is the factory default setting. Understanding printer menus 203 - Lexmark 13C1100 | User Manual - Page 204
color Note: Color is the factory default setting. Specifies how many dots per inch are scanned Note: 150 dpi is the factory default setting. Understanding printer menus 204 - Lexmark 13C1100 | User Manual - Page 205
. Sets the quality of the text in relation to file size and the quality of the image Note: 75 is the factory default setting. Understanding printer menus 205 - Lexmark 13C1100 | User Manual - Page 206
Do not print log Print only for error Log Paper Source Tray Manual Feeder Manual Env MP Feeder E-mail Bit Depth 8 bit 1 bit Custom Job scanning paper sizes into a single job Notes: • A printer hard disk must be installed in the printer and operating properly for this menu item to be available - Lexmark 13C1100 | User Manual - Page 207
a scanned image Note: 3 is the factory default setting. Enables the use of the cc: and bcc: fields Note: Off is the factory default setting. Understanding printer menus 207 - Lexmark 13C1100 | User Manual - Page 208
or darkens the output Note: 5 is the factory default setting. Specifies the orientation of the scanned image Note: Portrait is the factory default setting. Understanding printer menus 208 - Lexmark 13C1100 | User Manual - Page 209
. Sets the quality of a photo image in relation to file size and the quality of the image Note: 50 is the factory default setting. Understanding printer menus 209 - Lexmark 13C1100 | User Manual - Page 210
log Do not print log Print only for error Log Paper Source Tray Manual Feeder Manual Env MP Feeder FTP bit Depth 8 bit 1 bit Base File Name Custom on the display for scan jobs Notes: • A printer hard disk must be installed in the printer and operating properly for this menu item to be available - Lexmark 13C1100 | User Manual - Page 211
the format of the file Sets the version of the PDF file that will be scanned to USB Note: 1.5 is the factory default setting. Understanding printer menus 211 - Lexmark 13C1100 | User Manual - Page 212
paper size of the document that is being scanned Note: Letter is the US factory default setting. A4 is the international factory default setting. Understanding printer menus 212 - Lexmark 13C1100 | User Manual - Page 213
default setting. Lets you enter a base file name Lets you scan a document that contains mixed paper sizes into a single job Notes: • A printer hard disk must be installed in the printer and operating properly for this menu item to be available • Off is the factory default setting. Understanding - Lexmark 13C1100 | User Manual - Page 214
0-5 Print Settings Menu item Copies Description Specifies whether a preview will appear on the display for scan jobs Notes: • A printer hard disk must be installed in the printer and operating properly for this menu item to be available • Off is the factory default setting. Adjusts the amount of - Lexmark 13C1100 | User Manual - Page 215
Menu item Paper Source Tray MP Feeder Manual Paper Manual Envelope Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Sides (Duplex) 1 sided 2 Vertical Vertical Description Specifies the paper source selected to supply paper for the printer to print from the flash drive Stacks the pages of a print job - Lexmark 13C1100 | User Manual - Page 216
Menu item Separator Sheets None Between Copies Between Jobs Between Pages Separator Sheet Source Tray Manual Feeder Blank Pages Do Not Print Print Print Settings Setup menu Menu item Printer Language PCL Emulation PS Emulation Job Waiting On Off Description Places a sheet of paper between pages - Lexmark 13C1100 | User Manual - Page 217
at the boundary. • The Whole Page setting allows the image to be moved into the non-printable area defined by the Normal setting, but the printer will clip the image at the Normal setting boundary. • The Whole Page setting only affects pages printed using a PCL 5e interpreter. This setting has no - Lexmark 13C1100 | User Manual - Page 218
memory is needed. Downloads are deleted in order to process print jobs. • The On setting retains the downloads during language changes and printer resets. If the printer runs out of memory, 38 Memory Full appears, and downloads are not deleted. Specifies the order in which held and confidential jobs - Lexmark 13C1100 | User Manual - Page 219
and whether the images are in portrait or landscape orientation. Specifies the orientation of a multiple-page sheet Note: Auto is the factory default setting. The printer chooses between portrait and landscape. Understanding - Lexmark 13C1100 | User Manual - Page 220
) Note: None is the factory default setting. Description Specifies the printed output resolution Note: 600 dpi is the factory default setting. The printer driver default is 1200 IQ. Enhances the printed quality of small fonts and graphics Notes: • Off is the factory default setting. • Fonts applies - Lexmark 13C1100 | User Manual - Page 221
not appear if Job Accounting is set to MarkTrackTM using NPA. Assists in isolating the source of a print job problem Notes: • When Activate is selected, all data sent to the printer is printed in hexadecimal and character representation and control codes are not executed. • To exit or deactivate Hex - Lexmark 13C1100 | User Manual - Page 222
Off is the factory default setting. Establishes the font search order Notes: • Resident is the factory default setting. • A formatted flash memory option card or printer hard disk must be installed in the printer and operating properly for this menu item to be available. • The flash memory option or - Lexmark 13C1100 | User Manual - Page 223
default setting. It shows the factory default set of fonts downloaded into printer RAM. • Flash and Disk settings appear only if applicable and show all Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets - Lexmark 13C1100 | User Manual - Page 224
MP Feeder Off None 0-199 Assign Tray Off None 0-199 Assign Manual Paper Off None 0-199 Assign Man Env Off None 0-199 Description Specifies the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per - Lexmark 13C1100 | User Manual - Page 225
is installed: HG-GothicB, MSung-Light, MD_DotumChe, and MingMTLight. Monaco New CenturySbk New York Optima Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery Understanding printer menus 225 - Lexmark 13C1100 | User Manual - Page 226
paper size Notes: • Best Fit is the factory default setting. • When Auto Fit is set to On, Scaling is automatically set to Best Fit. Understanding printer menus 226 - Lexmark 13C1100 | User Manual - Page 227
are stored in the printer. Other translations are available on the Software and Documentation CD. Menu item Print all guides Copy guide E-mail guide Fax guide FTP guide Information guide Print defects guide Supplies guide Description Prints all the guides Provides information about making - Lexmark 13C1100 | User Manual - Page 228
Damage: Using a damp cloth to clean the interior may cause damage to your printer. 5 Make sure all areas of the printer are dry before beginning a new print job. Cleaning the scanner glass If you encounter print quality problems, such as streaks on copied or scanned images, clean the areas shown - Lexmark 13C1100 | User Manual - Page 229
ADF cover. 2 Unlock the separator roll. 3 Remove the separator roll. 4 Use a clean, lint-free cloth dampened with water to wipe the separator rollers. Maintaining the printer 229 - Lexmark 13C1100 | User Manual - Page 230
the ADF cover. Adjusting scanner registration Scanner Registration is a process to align the scan area with the paper location. To manually adjust the scanner registration: 1 Turn the printer off. 2 Clean the scanner glass and backing material. 3 Hold down 2 ABC and 6 MNO while turning the - Lexmark 13C1100 | User Manual - Page 231
of the Quick Test copy closely matches the original. 9 Touch Back. 10 Touch Exit Configuration. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • Direct - Lexmark 13C1100 | User Manual - Page 232
gauge is only an estimate of how much toner is left in your cartridge. Checking the status of supplies from a network computer Note: The computer must be connected to the same network as the printer. 1 Type the printer IP address into the address field of your Web browser. Note: If you do not - Lexmark 13C1100 | User Manual - Page 233
numbers Part name Toner Cartridge High Yield Toner Cartridge Extra High Yield Toner Cartridge Lexmark Return Program Cartridge X463A11G X463H11G X463X11G Regular cartridge X463A21G X463H21G X463X21G Ordering a photoconductor kit Depending on your printer model, the printer issues a message or - Lexmark 13C1100 | User Manual - Page 234
moved to another location by following these precautions: • Any cart used to move the printer must be able to support its weight and have a large enough surface to support the full footprint of the printer. • Keep the printer in an upright position. • Avoid severe jarring movements. Maintaining the - Lexmark 13C1100 | User Manual - Page 235
Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. Maintaining the printer 235 - Lexmark 13C1100 | User Manual - Page 236
covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com. Using the Embedded Web Server If the printer is installed on - Lexmark 13C1100 | User Manual - Page 237
affected. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Settings. 4 Touch General Settings. 5 Touch the down arrow until Factory Defaults appears. 6 Touch the left or right arrow until Restore Now appears. 7 Touch Submit. 8 Touch . Administrative support 237 - Lexmark 13C1100 | User Manual - Page 238
Recovery is set to Auto, then the printer reprints the jammed page if enough printer memory is available. Understanding jam messages and the front door. Inside are the toner cartridge and photoconductor kit. 2 Standard exit bin 3 Front door 4 Manual or multipurpose feeder door 5 Standard 250 - Lexmark 13C1100 | User Manual - Page 239
remove the separator roll. • Open the scanner cover. • Remove the ADF tray. 200 and 201 paper jams CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 1 Pull the tray completely out. Clearing - Lexmark 13C1100 | User Manual - Page 240
2 Remove the jam if you see it here. 3 If you do not see the jam, open the front door, and then remove the photoconductor kit and toner cartridge. 4 Lift the flap at the front of the printer, and then remove any jammed sheets. Clearing jams 240 - Lexmark 13C1100 | User Manual - Page 241
5 If you do not see any jammed sheets, open the rear door. 6 Remove the jam. 7 Close the rear door. 8 Insert the photoconductor kit and toner cartridge. 9 Close the front door. 10 Touch Continue. 202 paper jam Touch Status/Supplies to identify the location of the jam. If the paper is exiting - Lexmark 13C1100 | User Manual - Page 242
Pull down the rear door. 2 Remove the jammed paper. 3 Close the rear door. 4 Touch Continue. 231 paper jam CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 1 Open the front door. 1 2 2 Open the - Lexmark 13C1100 | User Manual - Page 243
3 Remove the jam. 4 Close the rear door. 5 Close the front door. 6 Touch Continue. Clearing jams 243 - Lexmark 13C1100 | User Manual - Page 244
233 paper jam 1 Remove the tray from the printer. 2 Locate the lever shown, and then pull it down to release " on page 242. 234 paper jam A single jam or multiple jams are in the duplex area of the printer. To locate and remove the jammed sheets, complete all the steps in: • "231 paper jam" on page - Lexmark 13C1100 | User Manual - Page 245
235 paper jam 1 Gently pull the jammed sheet out of the standard exit bin. 2 Touch Continue. 240-249 paper jams 1 Touch Status/Supplies to identify the location of the jam. 2 Pull the standard tray out. 3 Remove any jammed paper. 4 Insert the tray, and then touch Continue. 5 If the jam message - Lexmark 13C1100 | User Manual - Page 246
fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 4 Load the paper into the multipurpose feeder. 5 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper. 6 Touch Continue. Clearing jams 246 - Lexmark 13C1100 | User Manual - Page 247
, complete the following steps: 1 Open the front door, and then remove the photoconductor kit and toner cartridge. 2 Lift the flap at the front of the printer, and then remove any jams. 3 Reinsert the photoconductor kit and toner cartridge. 4 Close the front door. 5 Touch Continue. Clearing jams 247 - Lexmark 13C1100 | User Manual - Page 248
290-294 paper jams Clearing jams under the ADF cover 1 Remove all original documents from the ADF. 2 Open the ADF cover. 3 Unlock the separator roll. Clearing jams 248 - Lexmark 13C1100 | User Manual - Page 249
4 Remove the separator roll. 5 Remove the jammed paper. 6 Reinstall the separator roll. Clearing jams 249 - Lexmark 13C1100 | User Manual - Page 250
7 Lock the separator roll. 8 Close the ADF cover. 9 Touch Continue. Clearing ADF jams by lifting the scanner cover 1 Open the scanner cover, and then remove any jammed pages. 2 Touch Continue. Clearing jams 250 - Lexmark 13C1100 | User Manual - Page 251
Clearing ADF duplex jams If you are making a two-sided copy in the ADF, and your original document jams, it may be necessary to perform the following steps to clear the jam: 1 Remove the ADF input tray. 2 Pull out the jammed paper by pulling the sheet on the bottom. 3 Reinstall the ADF input tray. - Lexmark 13C1100 | User Manual - Page 252
Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. • The printer is - Lexmark 13C1100 | User Manual - Page 253
battery. This message appears until the real-time clock battery is replaced. Close front door Close the front door of the printer. Close door or insert cartridge The cartridge is missing or not installed correctly. Insert the cartridge, and then close all doors and covers. Troubleshooting 253 - Lexmark 13C1100 | User Manual - Page 254
Touch Continue to clear the message. • Turn the printer off and then back on to reset the printer. If the message appears again, then contact your system support person. Fax server 'To Format' not set up Fax Setup. If the message appears again, contact your system support person. Troubleshooting 254 - Lexmark 13C1100 | User Manual - Page 255
message appears again, contact your system support person. Insert Tray Insert the specified tray into the printer. Install Tray Try one or the printer cannot find a tray with the correct paper type and size, it prints from the default source. • Cancel the current job. Load manual feeder with - Lexmark 13C1100 | User Manual - Page 256
. No analog phone line connected to modem, fax is disabled. The printer is not detecting an analog phone line, so the fax is disabled. Connect the printer to an analog phone line. No answer A fax number is dialed, output bin Remove the stack of paper from the standard exit bin. Troubleshooting 256 - Lexmark 13C1100 | User Manual - Page 257
Jobs? Try one or more of the following: • Touch Continue to restore all held jobs stored on the printer hard disk. • Touch Do not restore if you do not want any print jobs to be restored. Scan to clear the message. If the message appears again, contact your system support person. Troubleshooting 257 - Lexmark 13C1100 | User Manual - Page 258
toner cartridge, and then install a supported one. 34 Short paper Try one or more of the following: • Load the appropriate paper or other specialty media in the proper tray. • Touch Continue to clear the message and print the job using a different paper tray. • Check tray length and width guides and - Lexmark 13C1100 | User Manual - Page 259
job. 35 Insufficient memory to support Resource Save feature Try one Held Jobs were deleted The printer deleted some held jobs in printer was unable to restore some or all of the confidential or held jobs on the printer current print job. • Install additional printer memory. 39 Complex page, some data - Lexmark 13C1100 | User Manual - Page 260
the proper one for the serial port. • Check that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer and host computer. • Touch Continue to continue printing. • Turn the printer power off and then back on to reset the printer. Troubleshooting 260 - Lexmark 13C1100 | User Manual - Page 261
printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer printer system board. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer message. The printer discards any message. The printer discards any printer discards any data received through - Lexmark 13C1100 | User Manual - Page 262
a properly grounded outlet. 5 Turn the printer back on. 58 Too many flash options installed 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the excess flash memory. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. Troubleshooting 262 - Lexmark 13C1100 | User Manual - Page 263
Delete fonts, macros, and other data stored on the printer hard disk. • Install a larger printer hard disk. 63 Unformatted disk Try one or more of 88 Cartridge low The toner is low. Replace the toner cartridge, and then touch Continue to clear the message and continue printing. Troubleshooting 263 - Lexmark 13C1100 | User Manual - Page 264
cartridge. 2 Touch Continue to clear the message. 200-282.yy paper jam 1 Clear the paper path. 2 Touch Continue to continue printing. 290-295.yy scanner jam Clear all original documents from the scanner. 293 Replace all originals if restarting job. The scanner was instructed . Troubleshooting 264 - Lexmark 13C1100 | User Manual - Page 265
Adjust the ADF guides. 5 From the printer control panel, press . 840.01 Scanner Disabled This message indicates that the scanner was disabled by the system support person, or the scanner detected a hardware error and disabled itself. 841-846 Scanner Service Error 1 Turn the printer off. 2 Unplug the - Lexmark 13C1100 | User Manual - Page 266
is Not Connected, check the network cables, and then try printing the network setup page again. Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com. Troubleshooting 266 - Lexmark 13C1100 | User Manual - Page 267
USING A RECOMMENDED PRINTER CABLE For more information, visit the Lexmark Web site at www.lexmark.com. MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server Off appears. 7 Touch Submit. 8 Touch to return to the home screen. Troubleshooting 267 - Lexmark 13C1100 | User Manual - Page 268
specify the type from the Print dialog. Incorrect characters print MAKE SURE THE PRINTER IS NOT IN HEX TRACE MODE If Ready Hex appears on the display of paper in each tray to be linked. • Move the paper guides to the correct positions for the paper size loaded in each tray. USE Troubleshooting 268 - Lexmark 13C1100 | User Manual - Page 269
THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional PRINT TIMEOUT VALUE 1 Make sure the printer is on and Ready appears. 2 On Submit. 9 Touch . Solving copy problems Copier does not respond These are possible messages. CHECK THE POWER Make sure the printer is plugged in, the power is on - Lexmark 13C1100 | User Manual - Page 270
the print becomes faded, replace the toner cartridge. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth dampened with water. If your printer has an ADF, be sure to clean setting. • Change the Background Removal setting in the Copy Settings menu. Troubleshooting 270 - Lexmark 13C1100 | User Manual - Page 271
make sure the guides touch the edges problems Checking an unresponsive scanner If your scanner is not responding, then make sure: • The printer is turned on. • The printer cable is securely attached to the printer and the host computer, print server, option, or other network device. Troubleshooting - Lexmark 13C1100 | User Manual - Page 272
is working. Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem with the scanner. Scan was not successful These are possible solutions. Try Increase the resolution of the scan for a higher quality output. Troubleshooting 272 - Lexmark 13C1100 | User Manual - Page 273
. CHECK THE CABLE CONNECTIONS Make sure the network or USB cable is securely connected to the computer and the printer. Solving fax problems Caller ID is not shown Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service. Troubleshooting 273 - Lexmark 13C1100 | User Manual - Page 274
wall jack. 4 If you still do not hear a dial tone, then plug a telephone into a different wall jack. 5 If you hear a dial tone, then connect the printer to that wall jack. REVIEW THIS DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device. Certain devices can be connected to the - Lexmark 13C1100 | User Manual - Page 275
Ring service, then keep the Ring Delay setting at 4. 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. Troubleshooting - Lexmark 13C1100 | User Manual - Page 276
, dial the telephone number manually. Received fax has poor print problem with the quality of the telephone line connection. • Increase the fax scan resolution, if possible. THE TONER MAY BE LOW When 88 Cartridge low appears or when you experience faded print, replace the cartridge. Troubleshooting - Lexmark 13C1100 | User Manual - Page 277
Solving option problems Option does not lexmark.com/publications to view the option instruction sheet. MAKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option. For more information, see "Updating available options in the printer driver" on page 54. Troubleshooting - Lexmark 13C1100 | User Manual - Page 278
the hard disk is securely connected to the printer system board. Internal Solutions Port If the Lexmark Internal Solutions Port (ISP) does not operate Guide on the Software and Documentation CD Memory card Make sure the memory card is securely connected to the printer system board. Troubleshooting - Lexmark 13C1100 | User Manual - Page 279
feed problems Paper guides are aligned against the edges of the paper. 4 Make sure the paper tray closes properly. RESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer www.lexmark.com/publications to view the paper tray instruction sheet. Troubleshooting 279 - Lexmark 13C1100 | User Manual - Page 280
may help you solve print quality problems. If these suggestions still do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test - Lexmark 13C1100 | User Manual - Page 281
material is properly removed. Reinstall the toner cartridge. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new toner cartridge. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Characters have jagged or uneven edges These - Lexmark 13C1100 | User Manual - Page 282
GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer from the Print dialog. Gray background ABCDE ABCDE ABCDE Troubleshooting 282 - Lexmark 13C1100 | User Manual - Page 283
Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel package. • Store paper in its original wrapper until you use it. Troubleshooting 283 - Lexmark 13C1100 | User Manual - Page 284
BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the toner cartridge. THE FUSER MAY GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER Make sure you are using paper that meets the printer specifications. Troubleshooting - Lexmark 13C1100 | User Manual - Page 285
is too light, or the Contrast setting is too low. • From the printer control panel, change these settings from the Quality menu. • For Windows users, change these settings from Print Properties. • For Macintosh users, change these settings from the Print dialog and pop-up menus. Troubleshooting 285 - Lexmark 13C1100 | User Manual - Page 286
cartridge. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Print is too dark These are possible solutions. Try one or more of the following: CHECK THE DARKNESS SETTINGS The Toner Darkness setting is too dark. • From the printer original wrapper until you use it. Troubleshooting 286 - Lexmark 13C1100 | User Manual - Page 287
toner cartridge. THE PAPER PATH MAY NOT BE CLEAR Check the paper path around the toner cartridge. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Clear any paper you see. Troubleshooting 287 - Lexmark 13C1100 | User Manual - Page 288
CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. THE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls. THERE IS TONER IN THE PAPER PATH Contact Customer Support printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the tray. Troubleshooting 288 - Lexmark 13C1100 | User Manual - Page 289
MAY BE DEFECTIVE Replace the toner cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor Try one or more of the following: CHECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer. CHECK THE PAPER TYPE SETTING - Lexmark 13C1100 | User Manual - Page 290
, see your system administrator. Contacting Customer Support When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For - Lexmark 13C1100 | User Manual - Page 291
name: Lexmark X463de, Lexmark X464de, Lexmark X466dte, Lexmark X466dtwe Machine services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark - Lexmark 13C1100 | User Manual - Page 292
PrintCryption are trademarks of Lexmark International, Inc. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company's designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible - Lexmark 13C1100 | User Manual - Page 293
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, - Lexmark 13C1100 | User Manual - Page 294
recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Mercury statement This product contains mercury these symbols without first touching the metal frame of the printer. Notices 294 - Lexmark 13C1100 | User Manual - Page 295
to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Laser advisory label A laser notice label may be affixed to this printer as shown: Power consumption Product power consumption The following table documents the power consumption - Lexmark 13C1100 | User Manual - Page 296
limits. A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950. Notices - Lexmark 13C1100 | User Manual - Page 297
service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark - Lexmark 13C1100 | User Manual - Page 298
tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC surge arrestor - Lexmark 13C1100 | User Manual - Page 299
the Facsimile User Instructions. The grant of services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service any 30 minute period for any single manual call initiation, and • The equipment facturation suisse (nº de référence Lexmark : 14B5109 ou 80D1877) - Lexmark 13C1100 | User Manual - Page 300
the CE marking. A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information. Regulatory - Lexmark 13C1100 | User Manual - Page 301
the antenna provided. Use of any other antenna is strictly prohibited per regulations of Industry Canada. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that - Lexmark 13C1100 | User Manual - Page 302
use only. A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information. Česky Dansk - Lexmark 13C1100 | User Manual - Page 303
egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. Statement of Limited Warranty Lexmark X463de, Lexmark X464de, Lexmark X466dte, Lexmark X466dtwe Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers - Lexmark 13C1100 | User Manual - Page 304
of prints produced by any product. Warranty service does not include repair of failures caused by: -Modification or unauthorized attachments -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment - Lexmark 13C1100 | User Manual - Page 305
authorized servicer -Operation of a product beyond the limit of its duty cycle -Use of printing media outside of Lexmark specifications -Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts -Products, supplies, parts, materials (such as toners and inks - Lexmark 13C1100 | User Manual - Page 306
this license/agreement to any subsequent user of this printer. The patented Lexmark toner cartridges and developer components inside are licensed subject to a provided by Lexmark for use in connection with your Lexmark product. The term "Software Program" includes machine-readable instructions, audio - Lexmark 13C1100 | User Manual - Page 307
OR CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY), AND EVEN IF LEXMARK, OR ITS SUPPLIERS, AFFILIATES, OR REMARKETERS HAVE BEEN ADVISED OF THE number of authorized users to the number specified in your agreement with Lexmark. You may not separate the components of the Software Program for - Lexmark 13C1100 | User Manual - Page 308
, its affiliates, and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you. Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide - Lexmark 13C1100 | User Manual - Page 309
terms of this Software License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this Software License Agreement, the terms of this Software - Lexmark 13C1100 | User Manual - Page 310
265 841-846 Scanner Service Error 265 88 Cartridge low 263 88.yy Cartridge nearly low 264 88.yy Replace cartridge 264 900-999 Service 265 A cables Ethernet 51 USB 51 calling Customer Support 290 canceling a job from Macintosh 103 from the printer control panel 103 from Windows 103 card - Lexmark 13C1100 | User Manual - Page 311
troubleshooting display is blank 252 display shows only diamonds 252 display, printer control panel 23 adjusting brightness 73 distinctive ring service settings 236 setting up e-mail alerts 236 Embedded Web Server Administrator's Guide 236 emission notices 293, 296, 297, 300, 301, 302 enlarging - Lexmark 13C1100 | User Manual - Page 312
network 56, 59 installing options in driver 54 printer software 53 installing printer software adding options 54 Internal Solutions Port installing 36 troubleshooting 278 Internal Solutions Port, network indicator 23, 252 linking trays 87 Load with 255 Load manual feeder with 255 - Lexmark 13C1100 | User Manual - Page 313
Network Reports menu 167 network setup page 53 Networking Guide 236 No analog phone line connected to modem, card 29, 32 networking 29 ports 29 Index 313 printer hard disk 29, 43 options, touch-screen copy 113 256 paper feed troubleshooting message remains after jam is cleared 280 - Lexmark 13C1100 | User Manual - Page 314
paper types duplex support 94 supported by printer 94 where to toner rubs off 288 toner specks 289 print troubleshooting error reading USB drive 266 held jobs do 846 Scanner Service Error 265 88 Cartridge low 263 88.yy Cartridge nearly low 264 88.yy Replace cartridge 264 900-999 Service - Lexmark 13C1100 | User Manual - Page 315
Load with 255 Load manual feeder with 255 Memory full, troubleshooting drawers 278 flash memory card 278 hard disk with adapter 278 Internal Solutions Port 278 memory card 278 option not working 277 paper trays 279 printer problems Lexmark packaging 74 Lexmark products 74 toner cartridges - Lexmark 13C1100 | User Manual - Page 316
88 trays linking 87, 88 loading 78 unlinking 87, 88 troubleshooting checking an unresponsive printer 252 checking an unresponsive scanner 271 contacting Customer Support 290 solving basic printer problems 252 Index 316 troubleshooting, copy copier does not respond 269 partial document or photo - Lexmark 13C1100 | User Manual - Page 317
streaks 285 solid white streaks 285 streaked vertical lines 287 toner fog or background shading 288 toner rubs off 288 toner specks 289 troubleshooting, printer options drawers 278 flash memory card 278 hard disk with adapter 278 Internal Solutions Port 278 memory card 278 option not working 277
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 |
 |
X46x Series
User's Guide
February 2009
www.lexmark.com
Machine type(s):
7014, 4569, 4570
Model(s):
431, 636, 63W, n01, n02, g01, g02, n11, n12, g11, g12, hn1, hn2, wh1, wh2