Lexmark 13R0245 Setup Guide

Lexmark 13R0245 - X6575 USB 2.0/PictBridge/ 802.11g All-in-One Color Printer Scanner Copier Fax Photo Manual

Lexmark 13R0245 manual content summary:

  • Lexmark 13R0245 | Setup Guide - Page 1
    Checking the box contents 1 2 3 4 1 2 3 5 8 7 6 Name Description 1 Black print cartridge 2 Color print cartridge Cartridges to be installed into the printer. Note: Cartridge combinations vary depending on the product purchased. 3 Telephone cord Use for faxing. For more information
  • Lexmark 13R0245 | Setup Guide - Page 2
    Understanding the parts of the printer 12 11 1 14 2 3 13 4 5 6 10 98 7 Use the To 1 Paper support Load paper. 2 Paper feed guard Prevent items from falling into the paper slot. 3 Paper guides Keep paper straight when feeding. 4 Automatic Document Feeder (ADF) tray Load original
  • Lexmark 13R0245 | Setup Guide - Page 3
    , replace, or remove a print cartridge. 3 Power supply with port Plug the power cord into the power supply at the back of the printer and then into the wall outlet. 4 Duplex cover • Print on both sides of a sheet of paper. • Remove paper jams. 5 Lexmark N2050 (internal wireless print server
  • Lexmark 13R0245 | Setup Guide - Page 4
    telephone, or answering machine to the printer. Note: Remove the plug to access the port. Connect the printer to a computer using a USB cable 6 Notes: • Place the printer near the computer during setup. If you're setting up on a wireless network, you may move the printer after setup is complete. •
  • Lexmark 13R0245 | Setup Guide - Page 5
    2 Remove all tape and packing material from all areas of the printer. 3 Raise the control panel. 4 Extend the paper exit tray. 5 Raise the paper support. 21
  • Lexmark 13R0245 | Setup Guide - Page 6
    6 Extend the paper guides. 7 Load paper. 8 Connect the power cord. 9 Make sure the power is on. 2 1 22
  • Lexmark 13R0245 | Setup Guide - Page 7
    want appears on the display. b Press to save. 11 If prompted, set the country/region. 121 a Using the control panel of the printer, press or repeatedly until the country or region you want appears on the display. b Press to save. 12 Open the printer. 13 Press down on the cartridge carrier levers. 23
  • Lexmark 13R0245 | Setup Guide - Page 8
    14 Remove the tape from the black print cartridge, and insert it in the left cartridge carrier. 15 Close the black cartridge carrier lid 16 Remove the tape from the color print cartridge, and insert it in the right cartridge carrier. 17 Close the color cartridge lid. 24
  • Lexmark 13R0245 | Setup Guide - Page 9
    and not an indication of a problem. Installing the printer on additional network computers If you are installing your network printer for use with multiple computers on the network, insert the installation CD into each additional computer, and follow the instructions on the computer screen. • You
  • Lexmark 13R0245 | Setup Guide - Page 10
    Before you unpack the printer or attach anything, locate 3 Follow the instructions on the computer screen to set up the printer. Your security software may notify you that Lexmark software is trying This is necessary for the printer to work properly. Lexmark XXXX Series Installation Welcome... Click
  • Lexmark 13R0245 | Setup Guide - Page 11
    fax Using an RJ11 adapter Country/region • United Kingdom • Ireland • Finland • Norway • Denmark • Italy • Sweden • Netherlands • France • Portugal To connect your printer to an answering machine or other telecommunications equipment, use the telephone line adapter included in the box with the
  • Lexmark 13R0245 | Setup Guide - Page 12
    shown, will not function properly. 2 Connect your telecommunications equipment directly to the EXT port on the back of the printer. Warning: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Country/region • Saudi Arabia • United Arab Emirates • Egypt
  • Lexmark 13R0245 | Setup Guide - Page 13
    , will not function properly. 2 Connect your telecommunications equipment directly to the EXT port on the back of the printer. Warning: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Country/region • Germany • Austria • Switzerland There is a plug
  • Lexmark 13R0245 | Setup Guide - Page 14
    with equipment such as a telephone, an answering machine, or a computer modem. If problems occur, see "Setup Troubleshooting" on page 137. Note: The printer is an analog device that works best when directly connected to the wall jack. Other devices (such as a telephone or answering machine) can
  • Lexmark 13R0245 | Setup Guide - Page 15
    2 Connect one telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack. 3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the telephone to the answering machine. 5 Connect a third telephone cord from the
  • Lexmark 13R0245 | Setup Guide - Page 16
    computer. 1 Make sure you have a telephone cord and a telephone wall jack. 2 Connect one end of the telephone cord into the LINE port of the printer. 3 Connect the other end of the telephone cord into an active telephone wall jack. Connecting directly to a telephone wall jack in Germany Connect the
  • Lexmark 13R0245 | Setup Guide - Page 17
    line (not provided) between the answering machine and the other N slot of the telephone wall jack. Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software application. Note: Setup steps may vary depending on your country or region. For
  • Lexmark 13R0245 | Setup Guide - Page 18
    Connect a second telephone cord from the computer modem to the EXT port of the printer. Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or to send and receive faxes
  • Lexmark 13R0245 | Setup Guide - Page 19
    depending on your country or region. For more information on connecting the printer to telecommunications equipment, see the related topic, "Using an RJ11 adapter jack 2 Connect one telephone cord to the LINE port of the printer, and then plug it into an active telephone wall jack. 3 Remove the protective plug
  • Lexmark 13R0245 | Setup Guide - Page 20
    an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider. • If you are using DSL, connect to a DSL filter or router that will support analog use
  • Lexmark 13R0245 | Setup Guide - Page 21
    default screen and print photos. Note: The mode is selected when the button light is on. 7 Settings Access the settings default screen and change printer settings. Note: Other button lights are off when this button is selected. 8 Lighter / Darker Adjust the brightness of a copy, fax, or photo
  • Lexmark 13R0245 | Setup Guide - Page 22
    Press To 1 • Return to the previous screen. • Delete a letter or number. 2 • Decrease a number. • Delete a letter or number. • Scroll through menus, submenus, or settings on the display. 3 • Select a menu or submenu item that appears on the display. • Feed or eject paper. 4 • Increase a
  • Lexmark 13R0245 | Setup Guide - Page 23
    . • Select letters when creating a Speed Dial list. • Type numbers to enter or edit the date and time shown on the display. 2 Auto Answer Set the printer to answer all incoming calls when the button light is on. 3 Redial / Pause In Fax mode: • Display the last number dialed. Press or to view
  • Lexmark 13R0245 | Setup Guide - Page 24
    Current appears. 7 Press . Understanding the Settings menu The Settings menu lets you perform maintenance functions and also change and save various printer settings. For information on saving temporary and other settings, see "Saving settings" on page 39. 1 From the control panel, press Settings
  • Lexmark 13R0245 | Setup Guide - Page 25
    Ink Level to view the ink level of the color cartridge. Press or to view the ink level of the black (or photo) cartridge. • Clean Cartridges to clean the print cartridge nozzles. • Align Cartridges to align the cartridge set the number of minutes before the printer, if left unused, enters the Power
  • Lexmark 13R0245 | Setup Guide - Page 26
    . • Network Time to choose whether to enable the time server. Installing another language control panel These instructions apply only if you received one or more additional language control panels with the printer. 1 Lift the scanner unit. 2 Grasp the control panel at the front. Lift and rotate it
  • Lexmark 13R0245 | Setup Guide - Page 27
    the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com. 2 From the home page, navigate through the menu selection, and then click Drivers & Downloads. 3 Choose the printer and the printer driver for your operating system. 4 Follow the instructions on the computer screen to download the
  • Lexmark 13R0245 | Setup Guide - Page 28
    click . • In Windows XP and earlier, click Start. 2 Click Programs orAll Programs Œ Lexmark 6500 Series. 3 Select Productivity Studio. Click the Productivity Studio icon for the task you want to complete. Depending on the printer you have, some of the features of this software may not be applicable
  • Lexmark 13R0245 | Setup Guide - Page 29
    Select printer fax settings for: • Dialing and Sending • Ringing and Answering • Fax Printing/Reports • Speed Dial and Group Dial numbers The Solution Center is a complete guide to such printing features as printing photos, troubleshooting printing problems, installing print cartridges, and
  • Lexmark 13R0245 | Setup Guide - Page 30
    a new print cartridge. • Order new print cartridges. • Print a test page. • Clean print cartridges to fix horizontal streaks. • Align print cartridges to fix blurry edges. • View ink levels. • Troubleshoot other ink problems. Turning printing voice notification on or off The printer has a voice
  • Lexmark 13R0245 | Setup Guide - Page 31
    print servers are easily damaged by static electricity. Touch something metal such as the printer frame before you touch the wireless print server. 4 Align the edges of the internal wireless print server with the guides on the left and right, and then slide the wireless print server into the
  • Lexmark 13R0245 | Setup Guide - Page 32
    "Installing an optional internal wireless print server" in the "Setting up the printer" chapter. 2 Click Start ΠPrograms or All Programs ΠLexmark 6500 Series. 3 Click Wireless Setup. 4 Click Start. 5 Follow the instructions on the computer screen. 6 Click Finish to complete the installation. What
  • Lexmark 13R0245 | Setup Guide - Page 33
    built in or installed in them. There are different ways a network can be set up. Five common examples appear below. Note: The printers in the following diagrams represent Lexmark printers with Lexmark internal print servers built in or installed in them so that they can communicate over a network
  • Lexmark 13R0245 | Setup Guide - Page 34
    network is connected to the Internet through a DSL or a cable modem. Internet Scenario 2: Computer, laptop, and printer connected wirelessly with Internet • A computer, a laptop, and a printer are connected wirelessly to a wireless router. • The network is connected to the Internet through a DSL or
  • Lexmark 13R0245 | Setup Guide - Page 35
    security keys or passwords used with the network security encryption type Note: You must know this information in order to properly set up the printer for use on the wireless network. To obtain these settings, see the documentation that came with your wireless router or consult the person who
  • Lexmark 13R0245 | Setup Guide - Page 36
    and print server are located on another network (called a subnet), you must manually enter an IP address during printer software installation. Direct IP printing 1 Connect the printer to an external print server using a USB cable. 2 Connect the print sever to the network using an Ethernet cable
  • Lexmark 13R0245 | Setup Guide - Page 37
    • The port is set to a USB port. • File is not set as the port. Windows Vista users only: 1 Click Start icon Œ Control Panel Œ Printers. 2 Right-click the Lexmark 6500 Series icon. 3 From the sidebar menu, select Properties. 4 Click the Ports tab. 5 Make sure: • The port is set to a USB port. • File
  • Lexmark 13R0245 | Setup Guide - Page 38
    cartridges, and align the cartridges. 7 Look at the W-Ffi Indicator on your printer and select the matching option on the software screen. 8 Follow the instructions Web pages using shortcuts on the Toolbar, select Install the Lexmark Toolbar. 14 Click Finish. IP addresses Finding IP addresses An
  • Lexmark 13R0245 | Setup Guide - Page 39
    manually assigned IP addresses for the other network devices. • You want to assign a specific IP address. • You move the printer to a remote subnet. • The printer is listed as Unconfigured in the Configuration Utility. Contact your system support the printer on a network Follow the instructions for
  • Lexmark 13R0245 | Setup Guide - Page 40
    that may have direct network attached printers. If the software detects a direct network attached printer, you must first highlight the printer in the window, and then click Configure to manually assign an IP address to the printer. Contact your system support person for more information. Note: The
  • Lexmark 13R0245 | Setup Guide - Page 41
    router). A network set up this way is called an infrastructure network. If you have an infrastructure network in your home, you should configure your printer for use on that network. If you don't have a wireless access point (wireless router) or would like to set up a standalone network between your
  • Lexmark 13R0245 | Setup Guide - Page 42
    4 Follow the instructions in the "Set up a wireless ad hoc network" wizard. As part of the setup: a Create a network name or SSID for the network between the computer and your printer. b Write the name of your network in the space provided. Be sure to use the exact spelling and capitalization. c Go
  • Lexmark 13R0245 | Setup Guide - Page 43
    . 24 Store your network name and security code in a safe place for future reference. Adding a printer to an existing ad hoc wireless network using Windows 1 Click Start ΠPrograms or All Programs ΠLexmark 6500 Series. 2 Click Wireless Setup. 3 Follow the instructions on the computer screen. 59
  • Lexmark 13R0245 | Setup Guide - Page 44
    levers. 3 Remove the used print cartridge or cartridges. For more information, see "Removing a used print cartridge" on page 130. 4 If you are installing new print cartridges, remove the tape from the back and bottom of the black cartridge, and insert the cartridge in the left carrier. Warning: Do
  • Lexmark 13R0245 | Setup Guide - Page 45
    to the printer. For best results, use Lexmark supplies. Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper are designed to perform together for superior print quality. If you receive an Out of Original Lexmark Ink message, the original Lexmark ink in the
  • Lexmark 13R0245 | Setup Guide - Page 46
    , select the check box, and click Close. • If you are using the printer without a computer, press Cancel. Lexmark's warranty does not cover damage caused by non-Lexmark ink or print cartridges. Aligning print cartridges 1 Load plain paper. 2 From the control panel, press Settings. 3 Press or
  • Lexmark 13R0245 | Setup Guide - Page 47
    times. 11 If print quality is still not satisfactory, replace the print cartridges. Preserving the print cartridges • Keep a new cartridge in its packaging until you are ready to install it. • Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container
  • Lexmark 13R0245 | Setup Guide - Page 48
    any ink residue that has accumulated on the paper exit tray. Warning: Using a damp cloth to clean the interior may cause damage to your printer. 5 Make sure the paper support and paper exit tray are dry before beginning a new print job. Ordering supplies Ordering print cartridges Lexmark 6500
  • Lexmark 13R0245 | Setup Guide - Page 49
    images, use Lexmark Photo Paper or Lexmark PerfectfinishTM Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not Lexmark N2050 in the printer lets you print and scan on a wireless network. For more information, go to www.lexmark.com Paper Lexmark Photo Paper Lexmark
  • Lexmark 13R0245 | Setup Guide - Page 50
    , and is lit. • The Wi-Fi indicator light is green. • The printer driver is installed on the computer from which you are performing a task. • The correct printer port is selected. Setup Troubleshooting Incorrect language appears on the display These are possible solutions. Try one of the following
  • Lexmark 13R0245 | Setup Guide - Page 51
    operating system The following operating systems are supported: • Windows Vista • Windows XP • Windows 2000 with Service Pack 3 or later • Mac OS 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of
  • Lexmark 13R0245 | Setup Guide - Page 52
    Remove and then load paper. Check ink Check the ink levels, and install new print cartridges if necessary. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the cartridges. Check printer default and pause settings 1 Click: • In
  • Lexmark 13R0245 | Setup Guide - Page 53
    is PictBridge-enabled. Check USB cable Use only the USB cable that came with the camera. Remove memory cards Remove any memory cards from the printer. Check messages If an error message appears on the display, see "Error messages on the computer screen" on page 197. Understanding Warning levels
  • Lexmark 13R0245 | Setup Guide - Page 54
    when you try to use the printer, you may need to remove and reinstall the printer software. 1 Click Start ΠPrograms or All Programs ΠLexmark 6500 Series. 2 Select Uninstall. 3 Follow the instructions on the computer screen to remove the printer software. 4 Restart the computer before reinstalling
  • Lexmark 13R0245 | Setup Guide - Page 55
    the Customer Support Center. the USB port is not enabled. For more information, see 1 Click Start ΠPrograms or All Programs Πthe computer documentation. Lexmark 6500 Series. 2 Click Solution Center. 3 Click the Contact Information tab. Solving printer communication problems The printer and
  • Lexmark 13R0245 | Setup Guide - Page 56
    during installation" in "Wireless troubleshooting." Check if printer driver is installed Make sure the printer driver is installed on the computer from instructions on the computer screen. Note: You must install the printer driver on each computer that uses the network printer. Check if printer
  • Lexmark 13R0245 | Setup Guide - Page 57
    port is selected. 1 Click: • In Windows Vista: Œ Control Panel Œ Printers. • In Windows XP: Start Œ Settings Œ Printers and Faxes. • In Windows 2000 and earlier: Start Œ Settings Œ Printers. 2 Right-click the Lexmark 6500 Series icon. 3 Click Properties Œ Ports. 4 Verify that XXXX_Series_nnnnnn_P1
  • Lexmark 13R0245 | Setup Guide - Page 58
    letters. 2 Click Start ΠPrograms or All Programs ΠLexmark 6500 Series. 3 Click Wireless Setup. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. 4 Follow the instructions on the computer screen, including typing in the
  • Lexmark 13R0245 | Setup Guide - Page 59
    information, see "Check your security keys" on page 142. Check MAC address If your network uses MAC address filtering, provide the MAC address for the printer to your network. If you need help finding the MAC address, see "Finding the MAC address" on page 51. Ping the wireless access point (wireless
  • Lexmark 13R0245 | Setup Guide - Page 60
    Start. 2 Click Start ΠPrograms or All Programs ΠLexmark 6500 Series. 3 Click Wireless Setup. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. 4 Follow the instructions on the computer screen. Wi-Fi indicator light is
  • Lexmark 13R0245 | Setup Guide - Page 61
    power • Make sure the printer power light is on. For more information, see "Power button is not lit" in the "Troubleshooting" chapter. • Make sure the angles for your printer and/or wireless access point (wireless router) antennas. Check network name The network name, or SSID (Service Set Identifer)
  • Lexmark 13R0245 | Setup Guide - Page 62
    " for Windows or Mac in the "Wireless troubleshooting" section. Run the wireless setup again If your wireless settings have changed, you will need to run the printer wireless setup again. Some reasons your settings may have changed include your having manually changed your WEP or WPA keys, channel
  • Lexmark 13R0245 | Setup Guide - Page 63
    : Click Start. 2 Click Start ΠPrograms or All Programs ΠLexmark 6500 Series. 3 Click Wireless Setup. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. 4 Follow the instructions on the computer screen. Check whether the
  • Lexmark 13R0245 | Setup Guide - Page 64
    . 3 Firmly plug the square end of the USB cable into the USB port on the back of the printer. 4 Cancel the software installation. 5 Click Start ΠPrograms or All Programs ΠLexmark 6500 Series. 6 Click Wireless Setup Utility. 7 Follow the prompts on the computer screen to reinstall the software
  • Lexmark 13R0245 | Setup Guide - Page 65
    network name, see the documentation that came with your computer. • To reset the printer name: 1 Click Start Œ Programs or All Programs Œ Lexmark 6500 Series. 2 Click Wireless Setup Utility. 3 Follow the instructions on the computer screen, and enter the new network name when prompted. Ping the
  • Lexmark 13R0245 | Setup Guide - Page 66
    cable as part of the setup process. 3 Follow the instructions on the computer screen. Check printer ports (Windows users only) Make sure the correct printer port is selected. 1 Click Start ΠControl Panel ΠPrinters. 2 Right-click Lexmark XXXX, where XXXX is the model series number of your
  • Lexmark 13R0245 | Setup Guide - Page 67
    troubleshooting Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera Make sure photo size and paper size are set correctly The printer support. Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges
  • Lexmark 13R0245 | Setup Guide - Page 68
    lines • Smudges • Streaks • White lines in print These are possible solutions. Try one or more of the following: Check ink Check the ink levels, and install new print cartridges if necessary. Review steps to improve print quality See "Improving print quality" on page 154. Remove sheets as they
  • Lexmark 13R0245 | Setup Guide - Page 69
    Each paper brand accepts ink differently and prints with color variations. If you are printing photos or other high-quality images, for best results use Lexmark PerfectFinish Photo Paper or Lexmark Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with
  • Lexmark 13R0245 | Setup Guide - Page 70
    are printed when you select the Borderless feature when you are printing on plain paper. Make sure the paper size matches the printer setting 1 From the software application, click File ΠPrint. 2 Click Properties, Preferences, Options, or Setup. 3 Click Paper Setup. 4 Check the paper size. Print
  • Lexmark 13R0245 | Setup Guide - Page 71
    ΠPrograms or All Programs ΠLexmark 6500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on a cartridge, the ink level is low. Install a new cartridge. For more information, see "Installing print cartridges" on page 130. For cartridge-ordering information, see "Ordering paper
  • Lexmark 13R0245 | Setup Guide - Page 72
    ink than text documents, ink cartridges. Make sure the cartridges are properly installed With the front of the printer facing you, check for proper print cartridge installation. If you are using a color cartridge back of the printer. 3 Check that using. The printer prints a blank the printer Windows
  • Lexmark 13R0245 | Setup Guide - Page 73
    Lexmark 6500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on either of the print cartridges, the ink level is low. Install a new cartridge the correct printer is selected When printing from an application, make sure the selected printer is the correct printer you want to
  • Lexmark 13R0245 | Setup Guide - Page 74
    or All Programs ΠLexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to fix blurry edges. Are the print cartridges clean? You may need to clean the print cartridge nozzles. Printouts have alternating bands of light and dark print If the printer pauses frequently
  • Lexmark 13R0245 | Setup Guide - Page 75
    Printer Status is: • Cannot Communicate, the problem could be hardware or printer software settings. • Ready or Busy Printing, the problem may be with the printer printing transparencies Align the print cartridges 1 Do one of the Œ Programs or All Programs Œ Lexmark 6500 Series. 3 Click Solution
  • Lexmark 13R0245 | Setup Guide - Page 76
    on the print catridges You may need to clean the print cartridge nozzles. Checking the printer status Windows Vista users only 1 Click ŒControl Panel Œ Printer. 2 Make sure: • The printer icon does not say Paused. If the printer is paused, right-click the icon, and then click Resume Printing
  • Lexmark 13R0245 | Setup Guide - Page 77
    think you have solved the problem, test the solution by sending a document to print. Make sure the printer has paper and is properly loaded Make sure you have followed the correct loading instructions for your printer. Remove the sticker and tape from the print cartridges 1 Lift the scanner unit
  • Lexmark 13R0245 | Setup Guide - Page 78
    breaks may change with the font. Use the program that created the document to fix these problems, and then save the changes for the next time you print. Printer is busy printing another job Wait until the printer has finished printing all other print jobs before sending this job to print. Ready or
  • Lexmark 13R0245 | Setup Guide - Page 79
    6 If the test page did not print at all or has quality problems, attend to any error messages that appear on the screen. Test page the cartridges are properly installed With the front of the printer facing you, check for proper print cartridge installation. If you are using a color cartridge, make
  • Lexmark 13R0245 | Setup Guide - Page 80
    external device connected between the computer and the printer, make sure it supports bidirectional communication. Disconnect the printer from the external device, and connect it directly to the computer. If the printer works, there may be a problem with the print server. See the documentation that
  • Lexmark 13R0245 | Setup Guide - Page 81
    on the computer. To verify the USB port: 1 In Windows Vista, click Œ Control Panel Œ Printers (under Hardware and Sound). In Windows XP, click Start Œ Settings ŒPrinters and Faxes. 2 Right-click the Lexmark 6500 Series icon. 3 From the sidebar menu, select Properties. 4 Click the Ports tab. 5 Make
  • Lexmark 13R0245 | Setup Guide - Page 82
    the host computer, but you still cannot print, try to locate the printer from the remote computer. Windows 2000, Windows XP, or Windows Vista users: 1 Open the Printers or Printers and Faxes folder. 2 Right-click the Lexmark 6500 Series icon. 3 Click Properties. 4 Click the Ports tab, and then click
  • Lexmark 13R0245 | Setup Guide - Page 83
    CD for Windows. The installation screen appears. 3 Click Install. 4 When the Existing Printer Driver Found dialog box appears, select Update the existing driver software. Bidirectional communication is not established The printer and computer may not be able to exchange data. These are possible
  • Lexmark 13R0245 | Setup Guide - Page 84
    end of the installation cable into the USB port on the back of the printer. Contact network support Contact your system support person to make sure the printer is connected to a working network connection. Check power Make sure the printer is connected to a power source and is turned on. For more
  • Lexmark 13R0245 | Setup Guide - Page 85
    appears. 5 Press . Jams and misfeeds troubleshooting How to clear and avoid paper jams To clear the paper path: 1 Pull firmly on the paper to remove it. If you cannot reach the paper because it is too far into the printer, lift the scanner unit to open the printer. 2 Pull the paper out. 3 Close
  • Lexmark 13R0245 | Setup Guide - Page 86
    manually 1 Press to turn off the printer. 2 Firmly grasp the paper, and gently pull it out. 3 Press to turn the printer back on. Paper jam in the paper support 1 Press to turn off the printer per paper type • Specific loading instructions for supported paper and specialty media Remove each page
  • Lexmark 13R0245 | Setup Guide - Page 87
    , making sure it does not buckle Printer does not feed paper, envelopes, or specialty media These are possible solutions. Try one or more of the following: Check for paper jams Check for and clear any paper jams. For more information, see "Jams and misfeeds troubleshooting" on page 172. Check media
  • Lexmark 13R0245 | Setup Guide - Page 88
    ? Check the type of paper you are using. Some low-quality papers may be too thin or too slick to be fed correctly into the printer. For more information, see "Choosing compatible specialty paper types" on page 71. Are you loading the paper correctly? For more information, see "Loading paper" on
  • Lexmark 13R0245 | Setup Guide - Page 89
    type Check the paper size and type to make sure the paper is supported by the printer. If you are using automatic duplexing, use only letter- or A4- see "Paper jam in the duplex unit" on page 175. Memory card troubleshooting Memory card cannot be inserted These are possible solutions. Try one or more
  • Lexmark 13R0245 | Setup Guide - Page 90
    card. Check to see if the memory card contains photos Insert a memory card that contains photos. Make sure the USB cable is connected If the printer is connected to the computer through a USB cable: 1 Check the USB cable for any obvious damage. 2 Firmly plug the square end of the USB cable
  • Lexmark 13R0245 | Setup Guide - Page 91
    information, see the "Working with photos" chapter in the User's Guide: Comprehensive Version. Check memory card placement Make sure you inserted the , use your configuration cable to connect your printer to your computer. Copy troubleshooting Copier does not respond These are possible solutions
  • Lexmark 13R0245 | Setup Guide - Page 92
    following: Check messages If an error message is displayed, see "Error messages on the computer screen" on page 197. Check ink Check the ink levels, and install a new print cartridge if necessary. Clean the scanner glass If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth
  • Lexmark 13R0245 | Setup Guide - Page 93
    lines up with the arrows in the lower right corner of the scanner glass. Scan troubleshooting Scanner does not respond These are possible solutions. Try one or more of the light is not on, make sure the printer is plugged into a properly grounded outlet. Make sure the power cord is properly
  • Lexmark 13R0245 | Setup Guide - Page 94
    USB cable connection 1 Check the USB cable for any obvious damage. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the USB symbol
  • Lexmark 13R0245 | Setup Guide - Page 95
    quality These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see "Error messages on the printer display" on page 191. Clean the scanner glass If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water
  • Lexmark 13R0245 | Setup Guide - Page 96
    an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider. • If you are using DSL, connect to a DSL filter or router that supports analog use. For
  • Lexmark 13R0245 | Setup Guide - Page 97
    the keypad sequence for temporarily disabling Call Waiting. Do you have Voice Mail service? Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice Mail and the printer to answer calls: • See "Setting the distinctive ring" on page 127. Setting
  • Lexmark 13R0245 | Setup Guide - Page 98
    If the Auto Answer light is on: • The printer will answer after the preset number of telephone rings. • If you are using a distinctive ring, see "Setting the distinctive ring" on page 127. Check ink Check the ink levels, and install a new cartridge if necessary. Check whether Fax Forwarding is
  • Lexmark 13R0245 | Setup Guide - Page 99
    for the number that you want to dial. See "Setting up Speed Dial" on page 128. • As an alternative, dial the telephone number manually. Be sure the printer is detecting a dial tone • See "Sending a fax while listening to a call (On Hook Dial)" on page 115. • Check the Dial Method setting. 1 Listen
  • Lexmark 13R0245 | Setup Guide - Page 100
    document is satisfactory. • Resend the fax. There may have been a problem with the quality of the telephone line connection. • Increase the fax scan resolution. Check ink Check the ink levels, and install a new print cartridge if necessary. Clean scan lens and white roller 1 Unplug the power cord
  • Lexmark 13R0245 | Setup Guide - Page 101
    on page 116. Changing Caller ID pattern using the control panel The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern have been a problem with the quality of the telephone line connection. Fax Mode Unsupported The receiving fax machine does not support the type of fax
  • Lexmark 13R0245 | Setup Guide - Page 102
    you reset the transmission speed. 11 Resend the fax. 12 If the problem persists, repeat the previous steps to send the fax at successively lower Try one or more of the following: Change redial settings The printer automatically redials three times at 2-minute intervals. You can change the
  • Lexmark 13R0245 | Setup Guide - Page 103
    Use phone line checklist • Resend the fax. There may have been a problem with the quality of the telephone line connection. • Place a test call wait until the other device is finished before sending the fax. Make sure the printer detects dial tone • See "Sending a fax while listening to a call (On
  • Lexmark 13R0245 | Setup Guide - Page 104
    an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider. • If you are using DSL, connect to a DSL filter or router that will support analog use
  • Lexmark 13R0245 | Setup Guide - Page 105
    button is not lit, press . 6 Reinsert the print cartridges and close the cartridge carrier lids. 7 Close the scanner unit. If the error does not reappear, the problem has been corrected. If the problem reappears, one of the cartridges is not working properly. Continue with the following procedure to
  • Lexmark 13R0245 | Setup Guide - Page 106
    is not lit, press . 6 Reinsert the print cartridge and close the cartridge carrier lid. 7 Close the scanner unit. 8 If the error: • Does not reappear, the problem has been corrected. • Reappears, replace the print cartridge with a new one, close the cartridge carrier lid, and close the scanner unit
  • Lexmark 13R0245 | Setup Guide - Page 107
    If the error: • Does not reappear, the problem has been corrected. • Reappears, replace the print cartridge with a new one, close the cartridge carrier lid, and close the scanner unit. Left Cartridge Missing / Right Cartridge Missing One or both print cartridges are missing or not installed properly
  • Lexmark 13R0245 | Setup Guide - Page 108
    on the memory device using the proof sheet" on page 93. No valid photo image files detected No supported images have been found on the memory card or flash drive. The printer will read photos created using the JPEG format. For more information, see the documentation that came with the digital
  • Lexmark 13R0245 | Setup Guide - Page 109
    on the memory device using the proof sheet" on page 93. Problems reading the memory card • See "Memory card cannot be inserted" on Supported The computer failed to find an application to support the file that you want to print. Make sure that the memory card or flash drive inserted into the printer
  • Lexmark 13R0245 | Setup Guide - Page 110
    digital camera is not supported by the printer. 1 From the control instructions on the Canceling Printing dialog box. Left/Right Cartridge Missing ? This message indicates that one of the necessary cartridges is missing. You need to install a print cartridge. Communication not available The printer
  • Lexmark 13R0245 | Setup Guide - Page 111
    established" on page 170. To find the problem without establishing bidirectional communication, see "Checking printer readiness" on page 164. Ink Low A print cartridge is almost out of ink. Install a new cartridge. For more information, see "Installing print cartridges" on page 130. To order a new
  • Lexmark 13R0245 | Setup Guide - Page 112
    information on supported file types, see the User's Guide on the CD that came with your printer. Paper Jam The printer has a paper jam, and you must clear the paper path. Note: To avoid paper jams, do not force paper into the printer. Multiple All-In-Ones found Multiple Lexmark printers, attached
  • Lexmark 13R0245 | Setup Guide - Page 113
    received The name of a wireless network. When you connect a printer to a wireless network, the printer needs to use the same SSID as the network. Also referred to as network name or BSS (Basic Service Set). An IP address assigned manually by you A device similar to a network hub that can connect
  • Lexmark 13R0245 | Setup Guide - Page 114
    Fi WPA (Wi-Fi Protected Access) WPA2 An address assigned to a network printer or print server by the manufacturer. To find the UAA, print a network helps prevent unauthorized access to a wireless network. WPA is not supported on ad hoc wireless networks. Other possible security settings are WEP
  • Lexmark 13R0245 | Setup Guide - Page 115
    Automatic Document Feeder (ADF) 18 output tray 18 paper guide 18 B banner paper jams 174 banner paper, loading 63 banner printing problems checking spool settings 164 banner, printing 74 bidirectional communication, establishing 170 black ink low 192 blank or incorrect page prints 159 blocking host
  • Lexmark 13R0245 | Setup Guide - Page 116
    printer 135 cleaning print cartridge nozzles 133 collating copies 103 color effects applying 90 color effects, applying to photos 96 color ink copy settings modifying 104 copy troubleshooting copied item does not match cover 19 duplexing automatically 75 manually 76 understanding 75 duplexing copies
  • Lexmark 13R0245 | Setup Guide - Page 117
    error 1206 193 failed to connect 190 fax error 188 fax mode unsupported 188 file not supported 196 general printing problem 198 ink low 198 left cartridge error 193 left cartridge incorrect 193 left cartridge missing 194 memory full 194 no images have been selected 194 no photo/paper size selection
  • Lexmark 13R0245 | Setup Guide - Page 118
    54 print cartridges 130 printer on a network 55 printer software 43, 141 software and sharing printer on network 55 internal wireless print server installing 47 IP address, assigning 54 iron-on transfers, loading 62 iron-on transfers, printing 74 J jams and misfeeds troubleshooting banner paper
  • Lexmark 13R0245 | Setup Guide - Page 119
    support 173 paper jam in the printer 173 paper or specialty media misfeeds 173 paper support guides 18 paper support 18 PictBridge port 18 power supply port 19 print cartridge carrier 19 scanner glass 19 scanner unit 19 top cover 19 USB port 20 Cards button 44 photo ink low 192 Photo Packages
  • Lexmark 13R0245 | Setup Guide - Page 120
    quality, improving 154 print settings saving and deleting 76 print speed is slow 157 print troubleshooting cannot print documents from a flash drive 172 improving print quality 154 ink levels seem incorrect 158 ink levels seem to go down quickly 159 partial 4x6in. (10x15cm) photo prints when using
  • Lexmark 13R0245 | Setup Guide - Page 121
    116 recycling WEEE statement 207 reducing an image 104 red-eye automatic reduction 88 manual reduction 88 refilling print cartridges 132 remote fax error 189 removing an external device 167 removing print cartridges 130 repeating an image 103 reports fax activity 129 fax confirmation 129 reverse
  • Lexmark 13R0245 | Setup Guide - Page 122
    or photo copies 180 poor copy quality 179 scanner unit does not close 178 troubleshooting, error messages 2-sided paper type error 196 alignment error 191 black ink low 192 cartridge error 192 clear carrier jam 192 color ink low 192 could not detect a proof sheet 195 cover open 193 error 1104 193
  • Lexmark 13R0245 | Setup Guide - Page 123
    ) 175 paper jam in the duplex unit 175 paper jam in the paper support 173 paper jam in the printer 173 paper or specialty media misfeeds 173 printer does not feed paper, envelopes, or specialty media 174 troubleshooting, memory card memory card cannot be inserted 176 nothing happens when memory card
  • Lexmark 13R0245 | Setup Guide - Page 124
    networks 56 wireless network connection using 53 wireless network printer does not print 143 wireless printer is no longer working 148 Wireless Setup Utility cannot communicate with printer during installation 151 wireless troubleshooting changing wireless settings after installation 149 check
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124

Setting up the printer
Checking the box contents
1
2
3
4
5
7
8
1
2
3
6
Name
Description
1
Black print cartridge
Cartridges to be installed into the printer.
Note:
Cartridge combinations vary depending on the
product purchased.
2
Color print cartridge
3
Telephone cord
Use for faxing. For more information about connecting this
cord, see “Choosing a fax connection” on page 30. Your
telephone cord may look different from the one shown.
4
Power cord
Attaches to the power supply port located at the back of the
printer.
Note:
Your power cord may look different from the one
shown.
5
Installation cable
Connects the printer to the computer temporarily during
some methods of installation.
6
Quick Setup
sheet
Initial setup directions
7
User's Guide
Printed booklet that serves as a guide.
Note:
Complete user information (
User's Guide:
Comprehensive Version
or
Mac Help
) can be found on the
installation software CD.
8
Installation software CD for Windows and Mac
Installation software for the printer
User's Guide: Comprehensive Version
in electronic
format
Mac Help
17