Lexmark 15W0003 Setup Guide

Lexmark 15W0003 - C 720 Color Laser Printer Manual

Lexmark 15W0003 manual content summary:

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    C720 Setup Guide November 2000 www.lexmark.com
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    or repairs, other than those described in the operating instructions, to a professional service person. • This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious
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    Step 7: Install supplies 49 Step 8: Attach the cables 61 Step 9: Load the paper tray 65 Step 10: Verify setup 75 Step 11: Load MarkVision and drivers 89 Step 12: Configure the network printer 91 Index 109 iii
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    iv
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    at www.lexmark.com. Information is available on printer settings, color functions, media specifications, printer supplies, memory requirements, and solving printer problems. Lexmark offers other sources of information about your printer or about Lexmark products and services. The Drivers, MarkVision
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    order a new black toner cartridge at this time. Note: A note provides auxiliary information you may find useful. • Notes, warnings, and cautions appear in the left column for easy reference. Warning! A warning identifies something that might damage your printer hardware or software. CAUTION
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    Choosing the correct location for your new Lexmark C720 printer is vital to ensuring the printer provides you with the quality of service you expect. When selecting a place to set up your printer consider: • The amount of space your printer and any options will require • The type of environment
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    (44 in.) 508 mm 711 mm (20 in.) (28 in.) 1434 mm (57 in.) 102 mm (4 in.) For a printer with an optional paper drawer 862 mm (34 in.) When selecting a location for your printer configured with an optional 500-sheet drawer, make sure you have at least the amount of space indicated
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    in.) 1110 mm (44 in.) 508 mm (20 in.) 711 mm (28 in.) 1434 mm (57 in.) Considering When choosing a place to set up the printer, make environmental issues sure the location you select is: Note: Adequate ventilation is especially important if you will be printing a high volume of materials, or
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    (86 lb) and two people are required to lift it safely. • When lifting, use the handholds on the sides. • Remove the toner cartridges, photo developer cartridge, and oil bottle before you move the printer. Remove the oil from the oil sump after removing the oil bottle. • Protect the photo developer
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    the optional drawer Your printer supports an optional drawer with a single 500-sheet tray. To install the optional drawer: CAUTION! If you are installing the optional drawer after initial printer setup, turn the printer off, and disconnect the power cord and printer cables. Side access panels
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    Optional drawer base 4 Place the optional drawer in the location you have selected for your printer. Lock 5 Loosen the locking clip thumbscrew by rotating counterclockwise. 6 Rotate the locking clip so that it hangs down. Rotating the locking clip down prevents damage
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    people to lift it. Anytime you move or lift the printer make sure you have someone help you. Whenever you lift the printer use the handholds located on the sides. 1 Remove the supplies box and accessories bag from the printer carton. Save the printer carton and packing materials in case you need to
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    yellow toner cartridges - Oil bottle Oil bottle Setup guide Cleaning roll CD's Quick Reference Card and Sleeve Power cord 10 Unpack and position the printer 3 Open the accessories bag and make sure you have the following items. - Setup Guide and Quick Reference Card - Publications CD - Drivers
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    removing the packing material and installing the components. information about Lexmark and Lexmark products. Position the printer If you have an optional drawer follow the "Printer with optional drawer" procedures. Otherwise go follow the "Printer without optional drawer" procedures on page 13
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    Align the pins on top of the optional drawer with the holes on the bottom of the printer. 3 Lower the printer onto the drawer. 4 Remove the shipping tape and other pack- ing material from the exterior of the printer. 5 Continue with "Identifying printer parts" on page 14. 12 Unpack and position the
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    requires two people to lift it. Anytime you move or lift the printer make sure you have someone help you. Whenever you lift the printer use the handholds located on the sides of the printer. 1 Have someone help you lift the printer from the carton base. When lifting, use the handholds on the sides
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    . This will help you during printer setup. We use the same terms throughout this book, the Publications CD and on the Lexmark C720 online information. Top door Operator panel Top door release latch Top door and output bin Paper guide Paper stop Handholds Power switch Front door Paper tray
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    Step 4: Set up the optional drawer 1 Remove tray 1. Set up the optional drawer 15
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    2 Move the drawer unit lock to the right until it locks into place. The lock is located between the optional drawer and printer. You must reach through the printer tray opening to move the lock. 3 Slide in the paper tray. 16 Set up the optional drawer
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    4 Remove the connector cover. The connector cover is located as shown. Press in and rotate the cover downward or use a small flathead screwdriver to remove the connector cover. Set up the optional drawer 17
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    5 Make sure the locking clip thumbscrew is loose enough to rotate the locking clip. Slot 6 Rotate the locking clip and place the top of the clip inside the slot. 7 Tighten the locking clip thumbscrew. 18 Set up the optional drawer
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    8 Align and attach the white drawer connec- tor to the white printer connector. 9 If you have an optional duplex unit skip steps 10 and 11. Locate your next step using the table on page 21. Set up the optional drawer 19
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    left side access panel. a Place the slot on the rear of the panel onto the pin at the rear of the printer. b Rotate the panel toward the front of the printer until it snaps into place. 11 Install the right side access panel. a Place the rear of the panel into the rear
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    Use the table to locate your next step. If you need to... Install the memory or network options Install the optional duplex unit Install supplies See page... 23 43 49 Set up the optional drawer 21
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    22 Set up the optional drawer
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    port interface card. You need a number 2 Phillips screwdriver to remove the system board. Note: Place the printer in a convenient location to remove the system board for installing internal options. CAUTION! This printer weighs 39 kg (86 Ib) and requires two people to lift it. Anytime you move or
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    and unplug the power cord. If you have any other devices connected to the printer, turn them off as well and unplug any cables going to the printer. 1 Remove the two screws on the system board cover as shown. Put the screws in a safe place so they are available when you reinstall
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    replace the system board before you can operate the printer. 2 Pull the system board out of the printer. Use the table to locate your next step. If you need to... Install a memory card Install a flash memory card Install a hard disk Install a printer option card Install the system board See page
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    , refer to the Lexmark C720 online information. To install optional memory: 1 Complete the steps in "Removing the system board" on page 23 if the system board is still installed. 2 Locate the memory connectors on the sys- tem board. Each connector can support either a printer memory card or a flash
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    3 Open the latches on both ends of the con- nector socket you are going to use. Warning! The memory card is easily damaged by static electricity. Touch something metal before you touch the memory card. Connection points 4 Unpack the memory card. Unpack each memory card separately just before
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    7 to install other memory cards. Use the table to locate your next step. If you need to... Install a flash memory card Install a hard disk Install a printer option card Install the system board See page... 29 33 37 39 28 Install memory and network options
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    need to remove a flash memory card, refer to the Lexmark C720 online information. 1 Complete the steps in "Removing the system board" on page 23 if the system board is still installed. Note: Each connector can support either a printer memory card or a flash memory card. Installing a flash memory
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    DO NOT REMOVE Memory connectors 2 Locate the memory connectors on the sys- tem board. Each connector can support either a printer memory card or a flash memory card. Option slot Option slot cover Note: Your printer may not have a resident code card. 3 Open the latches on both ends of the con
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    Warning! The flash memory card is easily damaged by static electricity. Touch something metal before you touch the memory card. Connection points 4 Unpack the flash memory card. You can install a 2MB, 4MB, 8MB, or 16MB flash memory card. Unpack the flash memory card just before installing it. Avoid
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    the notches on each end of the connector card. Use the table to locate your next step. If you need to... Install a hard disk Install a printer option card Install the system board See page... 33 37 39 32 Install memory and network options
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    Installing a hard disk You can purchase a hard disk option from Lexmark. You must assemble the hard disk option and attach it to the system board. If you use a third-party hard disk, it must meet the
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    3 Align the ribbon cable connector to the connector pins on the hard disk. The connector ends on the ribbon cable slightly differ from each other. The connector end that has pin holes not drilled is the connector that attaches to the hard disk. 4 Push the cable connector onto the hard disk. Notch
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    System board connector 8 Align the connector on the ribbon cable with the connector pins on the system board. 9 Press the hard disk cable connector onto the system board connector. Hard disk connector Note: If the holes on the mounting plate do not align with the holes on the system board, the
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    11 Press the mounting plate posts into the three holes on the system board until they snap into place. Mounting holes Use the table to locate your next step. If you need to... Install a printer option card Install the system board See page... 37 39 36 Install memory and network options
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    A-C cable. You can purchase a 3 m (9.8 ft) cable, Lexmark part number 43H5171, meeting these specifications. Refer to the documentation that slot supports network, tri-port, parallel port, USB, and fax modem printer option cards. The instructions on page 38 explain how to install a printer option
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    option card. Option slot System board You need a number 2 Phillips screwdriver to install a printer option card. To remove a printer option card first, refer to the Lexmark C720 online information. 1 Complete the steps for "Removing the system board" on page 23 if the system board is still
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    screw you saved in step 2 (or the extra screws shipped with the printer option card) through the holes at each end of the option slot and into the printer option card. 8 Gently tighten the screws to secure the printer option card. Screws Installing the rear cover and system board After you have
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    Note: You must replace the system board before you can operate the printer. 2 Align the system board with the top and bottom slots inside the back of the printer as shown. 3 Insert the system board into the printer. 40 Install memory and network options
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    . 5 Tighten the two screws to secure the rear cover and system board to the printer. If you installed internal options after initial printer setup, connect the printer cables and power cord, and turn the printer on. Use the table to locate your next step. If you need to... Install the optional
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    42 Install memory and network options
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    . Your printer supports an optional duplex unit that provides two-sided color or monochrome printing. To install a duplex unit, you must have previously installed the optional drawer (see page 15 for instructions). CAUTION! If you are installing the optional duplex unit after initial printer setup
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    Note: If you are installing the duplex unit after initial printer setup, you must have previously installed an optional drawer. Top access panel 3 Remove the top access panel. Push in on the bottom edge of the
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    duplex unit into the slots of the optional Pin drawer as shown. 8 Lift the duplex unit and place the tabs into the holes of the printer. 9 Lower the duplex unit into place. Pin Install the optional duplex unit 45
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    top cover. 11 Align the thumbscrews on the duplex unit with the holes on the printer. 12 Tighten the thumbscrews to secure the duplex unit to the printer. 13 Close the duplex unit top cover. 14 Attach the black duplex unit connector to the black printer connector. 46 Install the optional duplex unit
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    side access panel. a Place the slot on the rear of the panel onto the pin as shown. b Rotate the panel toward the front of the printer until it snaps into place. 16 Install the right side access panel. a Place the rear of the panel into the rear of the
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    48 Install the optional duplex unit
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    ships with an oil bottle and cleaning roll that you must install to operate your printer. Oil lubricates the fuser and the cleaning roll removes excess toner and other contaminants from the fuser. Warning! It takes approximately 30 minutes for the oil to reach the fuser after initial oil bottle
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    Warning! Once the oil bottle has been installed, do not tilt or move the printer. Oil can drip and cause damage. For information on removing the oil bottle, refer to the Lexmark C720 online information. 3 Turn the left and right green oil bottle locking levers to unlock the oil bottle and cleaning
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    Important Oil may soil clothing. 5 Align the oil bottle with the slots in the printer. 6 Lower the oil bottle into the printer. Roller release levers 7 Move the green fuser roller release levers toward the rear of the printer. It may require some force to move the levers. Install supplies 51
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    packing material. 9 Remove any packing material or tape from the cleaning roll. 10 Align the cleaning roll with the slot in the printer. 11 Lower the cleaning roll into the printer. 12 Turn the left and right green oil bottle locking levers to lock the oil bottle and cleaning roll in the
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    the photo developer cartridge Your printer ships with a photo developer cartridge that must be installed for your printer to operate. The photo developer cartridge creates and carries the image from the toner cartridges to the transfer drum. To install the photo developer cartridge: 1 Lift the left
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    pins have orange tape on them. 4 Remove the cover, and any packing mate- rial from the photo developer cartridge. Do not leave the cartridge exposed to light for more than 10 minutes. If the cartridge will be exposed to light for longer than 10 minutes, place it in the box or cover it
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    6 Align the photo developer cartridge with the slots in the green locking levers. 7 Lower the photo developer cartridge into the printer until it is firmly seated. 8 Rotate the green photo developer locking levers down. Photo developer locking levers Install supplies 55
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    9 Close the top door. If a duplex unit is installed, close the duplex unit top door also. 56 Install supplies
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    door. 3 Remove any shipping tape and packing material from the front of the printer. Check inside the toner cartridge compartment for packing material. 4 Remove a toner cartridge from the packing material. You can install the cartridges in any order. However, it may be easier to install them in the
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    6 Remove the cover and any other packing material or tape from the toner cartridge. Cover Warning! Do not touch the toner roller surface under the cover. Touching the surface of the toner roller may damage it. Roller 58 Install supplies
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    are placing the cartridge in the correct location. 7 Align the toner cartridge with the appro- priate slot in the front of the printer. The letter C, M, Y, or K on the toner cartridge corresponds with the letter inside the printer. 8 Slide the new toner cartridge into the printer. Install supplies
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    9 Repeat steps 4 through 8 to install the remaining cartridges. 10 Close the front door. Attach the Quick Reference Card 1 Find a convenient location for the Quick Reference the spot you have chosen. Quick Reference sleeve Note: Do not cover the vent holes on the printer. 60 Install supplies
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    ft). If you use something other than an IEEE-compliant cable, you may not be able to access all of your printer functions. If you're attaching a serial cable, we recommend Lexmark part number 1038693 (50 ft). Attach the cable to the serial connector on the optional tri-port interface card you
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    network cable even if the internal print server has more than one network port. Parallel connector To attach a cable to your printer: 1 At the right rear of printer, locate the paral- lel or the optional port connector. Depending on the options you have installed, additional parallel, serial, USB
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    4 Turn the printer on. 5 Continue with "Load the paper tray" on page 65. Attach the cables 63
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    64 Attach the cables
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    For details about the types of media your printer supports, refer to the Lexmark C720 online information. Note: If you load instructions are the same for loading paper in that tray. However, load only paper in tray 2. To load the tray: 1 Pull the paper tray completely out of the printer
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    you are loading. 5 Release the snap locks. The position of the front paper guide tells the printer the size of the paper in the tray. If the front paper guide is in the wrong position, you may experience paper feeding problems or incorrect page formatting. 6 Squeeze the snap locks on the end of the
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    . If you're loading preprinted letterhead, place the top of the page at the rear of the tray. 11 Slide the paper tray into the printer. Load the paper tray 67
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    tells the printer the size of the envelope in the tray. For some envelopes, you may have to set the envelope size through the operator panel. If the front paper guide is in the wrong position, you may experience envelope feeding problems or incorrect formatting. 6 Squeeze the snap locks on the end
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    7 Slide the left side paper guide to align with the position of the envelope size you are envelopes with the recommended print side face up and the return address area toward the front of the printer. Do not load stamped envelopes. Do not exceed the maximum stack height indicated on the label
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    11 Slide the paper tray into the printer. Loading the optional legal paper tray The optional legal paper tray replaces tray 1, the standard 250-sheet tray. In addition to legal size paper, you can load all the paper sizes and types supported by the standard tray 1. To load the tray: 1 Place the
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    you are loading. 5 Release the snap locks. The position of the front paper guide tells the printer the size of the paper in the tray. If the front paper guide is in the wrong position, you may experience paper feeding problems or incorrect page formatting. 6 Squeeze the snap locks on the end of the
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    9 Before loading the paper, flex the sheets back and forth to loosen them, and then fan them. Straighten the edges on a level surface. Maximum stack height 10 Load the paper with the recommended print side face up. Do not exceed the maximum stack height indicated on the label inside the paper tray
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    12 Slide the paper tray into the printer. Load the paper tray 73
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    74 Load the paper tray
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    the correct operating temperature. If you see an error code on the operator panel display, refer to the Troubleshooting section in the Lexmark C720 online information. After the printer completes its internal tests and warms up, the Ready status message appears. For more information about using the
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    menu set- tings page. The message Printing Menu Settings appears. The printer returns to Ready status after the menu settings page prints. If an error message appears on the display, refer to the Troubleshooting section on the Lexmark C720 online information for more information. 76 Verify setup
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    best transparency possible. The Paper Type setting also affects the printer automatic source selection capability, as well as the tray linking the trays. Refer to the Lexmark C720 online information for more detailed information about the paper types supported by each paper source, as well as
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    MENU 1 Menu 2 Select 3 Return 4 to use the Paper Type setting to make printing more efficient. If you need to change a Paper Type setting: 1 From the printer operator panel, press Menu> or
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    Select again to save the type as the default for tray 1. 8 When you are finished changing the Paper Type settings, press Go to return the printer to the ready state. 9 If you have an optional tray or duplex unit go to "Adjusting tray 2 and duplex unit margins" on page 80, otherwise
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    Determining the correct tray 2 margin SETUP MENU 1 Menu 2 Select 3 Return 4 1 Make sure you have plain paper loaded in tray 1 and tray 2. 2 From the printer operator panel, press Menu> or
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    LEFT MARGIN Tray 2 1 Menu 2 Select 3 Return 4 6 Press Menu> or
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    the margin adjustment pages are printed, the printer returns to Ready. Each page has 15 vertical lines printed across the page. The tray 2 page has adjustment instructions in the upper left corner and a numerical value above each vertical line. Instructions Tray 1 page Tray 2 page Tray 2 page
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    2 Hold the pages up toward the light and find the lines that most closely form a single vertical line. 3 The numerical value above the lines that most closely forms a vertical line is your new setting. Tray 2 = 8* 1 Menu 2 Select 3 Return 4 4 Repeat steps 1 through 7 on pages 80 through 81, then
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    6 Press Select to save the new alignment set- ting and print the two alignment pages. Tray 1 page Tray 2 page Tray 2 page 7 Place the page from tray 2 on top of the page from tray 1. Tray 1 page 8 Hold the pages up toward the light and find the lines that most closely form a single vertical
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    correct duplex unit margin". Otherwise continue with "Load MarkVision and drivers" on page 89. Determining the correct duplex unit margin SETUP MENU 1 Make sure you have plain paper loaded in tray 1. 2 From the printer operator panel, press Menu> or
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    LEFT MARGIN Duplex 1 Menu 2 Select 3 Return 4 6 Press Menu> or
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    Adjusting the duplex unit margin Note: After the margin adjustment pages are printed, the printer returns to Ready. Each page has 15 vertical lines printed across the page. The back page has adjustment instructions in the upper left corner. 1 Hold the page up toward the light and find the lines
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    5 Hold the pages up toward the light and find the lines that most closely form a single vertical line. If the numerical value above the matching vertical lines has an * alongside it, the margins are aligned properly. If the lines that most closely form a single line do not have the numerical value
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    of the driver packages and Lexmark driver support, are also available electronically from the Lexmark Web site on the World Wide Web at www.lexmark.com. To support all the printer's features, install the custom Lexmark drivers on your system. If you use drivers designed for printers other than
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    most effectively, we recommend you install the custom Lexmark printer drivers appropriate for your printing environment. 2 Select the appropriate icon to: - Install printer drivers. - Install the MarkVision printer utility. - Install network support. - Install screen fonts. - View the CD Readme
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    Step 12: Configure the network printer Printing a network setup page Use the printer operator panel to print the network setup page. You will need this information during network setup. address in MSB form and the right column shows the address in canonical form. Configure the network printer 91
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    . 4 Press Select. 5 Press Menu> or
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    3 Return 4 8 Press Select. Print Setup Page appears on the second line of the display. 9 Press Select to print the page. Go 5 Stop 6 Configure the network printer 93
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    the Drivers, MarkVision and Utilities CD, always use the latest version. For troubleshooting information, look on the Drivers, MarkVision manually assign the address such as the printer operator panel, static ARP and telnet, RARP and telnet, BOOTP, MarkVision, or other Lexmark utility. Instructions
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    then again to Set IP Gateway. 5 Print a new network setup page to verify the parameters are set as you intended. Note: The computer and the printer must be on the same subnet. Static ARP and telnet You can use this method from any Windows, OS/2, or UNIX computer. You need to
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    running TCP/IP, you can use Network Plug and Print to automate your printer setup process. Print to a queue on a Windows NT server This section services this queue. To use this method, you must have at least one server running Windows NT Server software and TCP/IP. The following instructions
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    to add network support, and select TCP/IP.) 2 Set up a print queue on the server. (Hint: Start, Settings, Printers, Add Printer.) a When prompted, select My Computer (not Network printer server). b Click Add Port. c Select Lexmark Network Port, and then click New Port. Follow the instructions on the
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    the latest Lexmark printer drivers from our Web site at www.lexmark.com. 2 Create a printer object on the computer. a Click Start, Settings, Printers, Add Printer. b Access the Lexmark Network Printer Monitor. c Select one of the following two operat- ing systems and follow the instruction. Windows
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    , Properties, Ports, Add Port. c Click Other, Lexmark Network Printer Monitor, and then click OK. A list of available instructions on the screen until it appears. d Find the IP address of your print server in the list, and then select it. e Specify a logical port name to associate with the printer
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    Print Services) If you have MarkNet print servers in an NDPS environment, we recommend that you install the Lexmark NDPS IP Gateway. This allows your printers to be tightly integrated with NDPS so that you can easily monitor, control, and print to them. You can get the gateway plus all support
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    print server, select Yes to immediately begin servicing the queues. AppleTalk Create a Desktop printer Each Macintosh user on the AppleTalk network who wants to use the printer should do the following steps. 1 In the Chooser, select the LaserWriter 8 driver. 2 If you have a routed network, there
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    5 If you are prompted to select a PPD (Post- Script Printer Description), you need to install the proper PPD from the Drivers, MarkVision and Utilities CD. To do this, launch the CD, click Lexmark Installer, select the appropriate PPD for your printer, and then click Install. Go back to the Chooser
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    from any client that can successfully attach to the network. OS/2 printer drivers and utilities are available at www.lexmark.com. Network printer troubleshooting For expanded troubleshooting information, look on the Drivers, MarkVision and Utilities CD. Click View Documentation and look for the
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    for example, TCP/IP). 8 Try printing again. 9 If you are still having trouble, contact Lex- mark for help at 1-800-LEXMARK (1-800539-6275) or on the Web at www.lexmark.com. Novell NetWare NDPS (Novell Distributed Print Services) 1 Make sure the TCP/IP protocol is turned on (activated) in the print
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    you are using the current version of the driver for the problem application. 6 Place a job in the queue using a Novell utility such as PCONSOLE. If the job doesn't print, contact Lexmark for help at 1-800-LEXMARK (1-800-539-6275) or on the Web at www.lexmark.com. Configure the network printer 105
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    cannot print, try removing, then re-adding the Lexmark Network Port on the printer object. 8 Reset both the print server and the printer. 9 If possible, shut down Windows NT Server and restart the server. You may be experiencing a spooler problem that requires a restart. 106 Configure the network
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    . 12 If you are still having trouble, contact Lex- mark for help at 1-800-LEXMARK (1-800539-6275) or on the Web at www.lexmark.com. AppleTalk 1 Make sure the computer and look again. - If you can, make sure the printer name in the Chooser exactly matches the AppleTalk name listed on the network
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    to the additional tips about optimizing Lexmark printer output provided on the CD. trouble, contact Lex- mark for help at 1-800-LEXMARK (1-800539-6275) or on the Web at www.lexmark.com. Other network environments For troubleshooting information about other network environments, look on the Drivers
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    optional drawers drivers 89 duplex unit margin adjustment 85 duplex unit, installing 43 E envelopes 68 environmental issues 5 Ethernet support 37 external cards 37 photo developer 53 print server 37 rear cover 39 toner cartridges 57 tri-port interface cards 37 USB interface cards 37 interface cards
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    an optional tri-port adapter 37 recommended cable 61 space, allowing for the printer 3 system board adapter connectors 37 memory connectors 26, 30 T TCP/IP 94 Token-Ring support 37 toner cartridges, installing 57 transparencies, loading 65 tray 2 margin adjustment 80 trays, loading media 65
  • Lexmark 15W0003 | Setup Guide - Page 115
    interfaces supported 37 troubleshooting network printer setup 103 U unpacking the printer 9 USB adapter 37 V verifying printer setup 75 W Warnings 2 Windows support 89 World Wide Web 1 Index 111
  • Lexmark 15W0003 | Setup Guide - Page 116
    Viewing the User's Guide CD Insert the CD into the CD-ROM drive. If the CD does not Macintosh computer). You must have a copy of Adobe Acrobat Reader Version 4.0 or later to view the User's Guide CD. If Acrobat Reader is not installed on your operating system, visit the Adobe Web site at www.adobe.
  • Lexmark 15W0003 | Setup Guide - Page 117
    P/N 11X1111 E.C. 1X1111 Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2000 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550 www.lexmark.com
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www.lexmark.com
Setup Guide
November 2000
C720