Lexmark 19Z0100 User Guide
Lexmark 19Z0100 - X 860de 3 B/W Laser Manual
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- Lexmark 19Z0100 | User Guide - Page 1
X860de, X862de , X864de User's Guide April 2009 Machine type(s): 7500 Model(s): 432, 632, 832 www.lexmark.com - Lexmark 19Z0100 | User Guide - Page 2
25 Installing internal options...25 Installing hardware options...34 Attaching cables...36 Verifying printer setup...37 Setting up the printer software...38 Setting up wireless printing...40 Installing the printer on a wired network...45 Changing port settings after installing a new network Internal - Lexmark 19Z0100 | User Guide - Page 3
the short-edge orientation 61 Linking and unlinking trays...61 Paper and specialty media guidelines 64 Paper guidelines...64 Storing paper...66 Supported paper sizes, types, and weights...66 Printing 71 Printing a document...71 Printing on specialty media...72 Printing confidential and other held - Lexmark 19Z0100 | User Guide - Page 4
drive 123 Scanning to a computer...123 Scanning to a flash drive...124 Understanding scan profile options...124 Improving scan quality...126 Understanding printer menus 127 Menus list...127 Paper menu...128 Reports menu...138 Network/Ports menu...140 Security menu...149 Settings menu...152 Booklet - Lexmark 19Z0100 | User Guide - Page 5
...214 Troubleshooting 215 Solving basic problems...215 Understanding printer messages...216 Clearing jams...231 Solving printing problems...258 Solving copy problems...261 Solving scanner problems...263 Solving fax problems...265 Solving option problems...269 Solving paper feed problems...271 - Lexmark 19Z0100 | User Guide - Page 6
Edition notice...283 Power consumption...287 Index 302 Contents 6 - Lexmark 19Z0100 | User Guide - Page 7
battery. Do not recharge, disassemble, or incinerate a lithium battery. Discard used batteries according to the manufacturer's instructions and local regulations. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool - Lexmark 19Z0100 | User Guide - Page 8
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. Refer service or repairs, other printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS - Lexmark 19Z0100 | User Guide - Page 9
maintaining the printer • Troubleshooting and solving problems Help using the printer software Find it here Setup documentation-The setup documentation came with the printer and is also available on the Lexmark Web site at www.lexmark.com/publications/. User's Guide-The User's Guide is available - Lexmark 19Z0100 | User Guide - Page 10
support: • Troubleshooting hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E-mail support • Telephone support Warranty information Find it here Lexmark Support Web site-support.lexmark selecting a location for the printer, leave enough room to - Lexmark 19Z0100 | User Guide - Page 11
1 460 mm (18.1 in.) 2 640 mm (25.2 in.) 3 460 mm (18.1 in.) 4 200 mm (7.9 in.) 5 1724 mm (67.9 in.) Printer configurations Basic model 1 Scanner 2 Printer control panel Learning about the printer 11 - Lexmark 19Z0100 | User Guide - Page 12
scan-to-network capability for large workgroups. You can: • Make quick copies, or change the settings on the printer control panel to perform specific copy jobs. • Send a fax using the printer control panel. • Send a fax to multiple fax destinations at the same time. • Scan documents and send them - Lexmark 19Z0100 | User Guide - Page 13
upper left corner. • Scan or copy documents up to 215.9 x 355.6 mm (8.5 x 14 in.). • Copy books up to 25.4 mm (1 in.) thick. Learning about the printer 13 - Lexmark 19Z0100 | User Guide - Page 14
Understanding the printer control panel Item 1 Display 2 Keypad Description View scanning, copying, times. In the Fax Destination List, press to delete the right-most digit of a number entered manually. You can also press to delete an entire shortcut entry. Once an entire line is deleted, another - Lexmark 19Z0100 | User Guide - Page 15
Stopped appears on the display. 9 Front USB port Insert a USB flash drive to send data to the printer. 10 Common Access Card reader An option that limits the use of certain printer functions to authenticated users. A common access card is required for use. Understanding the home screen After the - Lexmark 19Z0100 | User Guide - Page 16
as Toner Low. • Shows intervention messages to give instructions on what you should do so the printer can continue processing, such as Close door or Insert print cartridge. 6 Status/Supplies Appears on the display whenever the printer status includes a message requiring intervention. Touch this - Lexmark 19Z0100 | User Guide - Page 17
• Profile names • Bookmark container or job names • USB container or job names for supported extensions only Opens a screen containing all the held jobs This button appears on the screen when the printer is unlocked and Device Lockout Personal Identification Number (PIN) has been set. Touching this - Lexmark 19Z0100 | User Guide - Page 18
value in decreasing order Right scroll increase Scrolls to another value in increasing order Left arrow Scrolls left Right arrow Scrolls right Learning about the printer 18 - Lexmark 19Z0100 | User Guide - Page 19
about the job. If more than three jobs exist in a column, then an arrow appears enabling you to scroll through the jobs. Learning about the printer 19 - Lexmark 19Z0100 | User Guide - Page 20
or fax, then a solid red dot appears over the function button on the home screen. This indicates that an attendance message exists. Learning about the printer 20 - Lexmark 19Z0100 | User Guide - Page 21
company, Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In 1998, Lexmark presented paper meeting these guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under - Lexmark 19Z0100 | User Guide - Page 22
address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings, and then click General Settings. 3 Click Timeouts. 4 In - Lexmark 19Z0100 | User Guide - Page 23
and cartridge alarm sounds are turned off. • The printer will ignore the Advance Start command. Use factory default settings. This setting supports the performance specifications for your printer. Recycling Lexmark strives to be an environmentally responsible provider of products and services. From - Lexmark 19Z0100 | User Guide - Page 24
are either reused or demanufactured for recycling. Boxes used to return the cartridges are also recycled. To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the pre-paid shipping label. You can also: 1 Visit our Web site - Lexmark 19Z0100 | User Guide - Page 25
turn them off as well, and unplug any cables going into the printer. You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this section explain how to install the available cards; you can also use them to locate a card for removal. Available - Lexmark 19Z0100 | User Guide - Page 26
screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the - Lexmark 19Z0100 | User Guide - Page 27
memory card CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the - Lexmark 19Z0100 | User Guide - Page 28
3 Open the memory card connector latches. 4 Align the notch on the memory card with the ridge on the connector. 5 Push the memory card straight into the connector until it clicks into place. 6 Reattach the system board cover. Additional printer setup 28 - Lexmark 19Z0100 | User Guide - Page 29
. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the - Lexmark 19Z0100 | User Guide - Page 30
card CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the - Lexmark 19Z0100 | User Guide - Page 31
side of the connector slot. Gently tighten the screw to secure the card to the system board tray. 7 Reinstall the system board. Installing a printer hard disk CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the - Lexmark 19Z0100 | User Guide - Page 32
3 Attach the ribbon cable to the hard disk. 4 Attach the mounting plate to the hard disk with the screws. 5 Press the ribbon cable connector into the hard disk connector on the system board. Additional printer setup 32 - Lexmark 19Z0100 | User Guide - Page 33
board Warning-Potential Damage: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Note: This operation requires a #2 Phillips screwdriver. 1 Gently insert the system - Lexmark 19Z0100 | User Guide - Page 34
(MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Install the printer and any options you have purchased in the following order: CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional - Lexmark 19Z0100 | User Guide - Page 35
Installing optional trays The printer supports the following optional input sources: • 2 Tray Module (two 500-sheet trays) • 2,000-sheet dual input trays • 2,000-sheet high capacity feeder • Duplex unit CAUTION-POTENTIAL INJURY: The printer weight is greater than 55kg (121 lbs), and requires at - Lexmark 19Z0100 | User Guide - Page 36
software to recognize the optional input source. For more information, see "Updating available options in the printer driver" on page 39. Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable. Be sure to match the following: • The USB symbol on the cable with - Lexmark 19Z0100 | User Guide - Page 37
, choose another value, and save it. To restore the factory default settings, see "Restoring the factory default settings" on page 214. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Reports. 4 Touch Menu Settings Page. The menu settings page prints and the - Lexmark 19Z0100 | User Guide - Page 38
appears. 4 Double-click the Install icon. 5 Follow the instructions on the screen. Using the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com. 2 From the Drivers & Downloads menu, click Driver Finder. 3 Select your printer, and then select your operating system. 4 Download the - Lexmark 19Z0100 | User Guide - Page 39
Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users 1 Do one of the following: In Windows Vista a Click . b Click - Lexmark 19Z0100 | User Guide - Page 40
ad hoc networks will also require the auto setting. Check with your system support person if you are not sure which channel to select. • Security see the Networking Guide on the Software and Documentation CD. Installing the printer on a wireless network (Windows) Before you install the printer on a - Lexmark 19Z0100 | User Guide - Page 41
and then to a properly grounded electrical outlet, and then turn the printer on. Make sure the printer and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the screen. 2 Insert the Software and Documentation CD. 3 Click Install. 4 Click Agree. 5 Click - Lexmark 19Z0100 | User Guide - Page 42
cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. 8 Follow the on-screen instructions to complete the software installation. Note: Basic is the - Lexmark 19Z0100 | User Guide - Page 43
of the MAC address in the space provided below: MAC address 2 Connect the power cable to the printer and then to a properly grounded electrical outlet, and then turn the power on. Enter the printer information 1 Access the AirPort options. In Mac OS X version 10.5 or later a From the Apple menu - Lexmark 19Z0100 | User Guide - Page 44
Apple Computer. 6 From the main page of the Embedded Web Server, navigate to the page where the wireless settings information is stored. Configure the printer for wireless access 1 Type the name of your network (SSID) in the appropriate field. 2 Select Infrastructure as your Network Mode if you are - Lexmark 19Z0100 | User Guide - Page 45
second pop-up menu, select Local AppleTalk zone. 9 Select the printer from the list. 10 Click Add. Installing the printer on a wired network Use the following instructions to install the printer on a wired network. These instructions apply to Ethernet and fiber optic network connections. Additional - Lexmark 19Z0100 | User Guide - Page 46
printer does not appear in the list of discovered printers, click Add Port and follow the on-screen instructions. 9 Follow the on-screen instructions access for computers on a different subnet than the printer. 4 Install the drivers and add the printer. a Install a PPD file on the computer: - Lexmark 19Z0100 | User Guide - Page 47
10.5 or later 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax. 3 Click +. 4 Click IP. 5 Type in the IP address of your printer in the Address field. 6 Click Add. In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications. 2 Double-click Utilities - Lexmark 19Z0100 | User Guide - Page 48
add it using the IP address. Contact your system support person for assistance. Changing port settings after installing a new network Internal Solutions Port When a new network Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the - Lexmark 19Z0100 | User Guide - Page 49
step 1. 12 Click OK, and then click Close. For Macintosh users 1 Print a network setup page and make a note of the new IP address. 2 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you are configuring access for computers - Lexmark 19Z0100 | User Guide - Page 50
settings page. 2 Install the printer driver: a Insert the Software and manually: 1 Click , or click Start and then click Run. 2 In the Run or Start Search box, type D:\setup.exe, where D is the letter of your CD or DVD drive. b Click Install Printer and Software. c Click Agree to accept the Printer - Lexmark 19Z0100 | User Guide - Page 51
, you must set the serial parameters in the communications (COM) port assigned to the printer driver. The serial parameters in the COM port must match the serial parameters you set in the printer. a Open the Device Manager: In Windows Vista 1 Click . 2 Click Control Panel. 3 Click System and - Lexmark 19Z0100 | User Guide - Page 52
guides in the tray for all trays except the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually manually for all trays that do not contain plain paper. 1 Make sure the printer Width • Portrait Height Note: The smallest supported Universal size is 98.4 x 89 mm - Lexmark 19Z0100 | User Guide - Page 53
return to the home screen. Loading the standard or optional 500-sheet trays The printer has two standard 500-sheet trays (Tray 1 and Tray 2), and it may have one or more optional 500-sheet trays. All 500-sheet trays support the same paper sizes and types. Paper may be loaded in the trays - Lexmark 19Z0100 | User Guide - Page 54
in the short-edge orientation to create booklets if the optional booklet finisher is installed. Long-edge orientation Short-edge orientation 5 Make sure the paper guides are secure against the edges of the paper. 6 Insert the tray. 7 If the paper type you loaded differs from the type that was - Lexmark 19Z0100 | User Guide - Page 55
. From the Size Sensing menu, specify which size you want the printer to detect. Load either A5- or Statement-size paper in the paper trays, but not both. Note: The multipurpose feeder does not use auto-size sensing and can support both A5- and Statement-size print jobs. The Size Sensing setting - Lexmark 19Z0100 | User Guide - Page 56
(80 g/m2 or 20 lb). 1 Pull the tray out. 2 If you are loading paper with a different width or length, then adjust the width and length guides. 3 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level - Lexmark 19Z0100 | User Guide - Page 57
4 Load paper in the tray with the print side down. • Place pre-punched paper with the holes toward the left side of the tray. • When loading letterhead, place the header toward the front of the tray. 5 Insert the tray. Loading the 2,000-sheet dual input trays The 2,000-sheet dual input drawer - Lexmark 19Z0100 | User Guide - Page 58
inward as shown, and slide the guide to the correct position for the paper size being loaded. 3 Flex the sheets back and forth side up. Note: Make sure the paper is below the maximum fill line on the rear guide. Overloading may cause jams. 5 Insert the tray. Loading paper and specialty media 58 - Lexmark 19Z0100 | User Guide - Page 59
manual printer control panel indicator light is blinking. Doing so may cause a jam. 1 Lower the multipurpose feeder. 2 Pull the tray extension out. Note: Do not place objects on the multipurpose feeder. Also, avoid pressing down on it or applying excessive force to it. 3 Slide the width guides - Lexmark 19Z0100 | User Guide - Page 60
paper or specialty media into the feeder. Note: Make sure the paper is below the maximum fill line. Overloading may cause jams. 6 Slide the width guides until they lightly rest against the edge of the paper. 7 Set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and - Lexmark 19Z0100 | User Guide - Page 61
linked. The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually from the Paper Size menu. The Paper Type setting must be set for all trays - Lexmark 19Z0100 | User Guide - Page 62
for the multipurpose feeder are not automatic; they must be set manually from the Paper Size menu. Warning-Potential Damage: Do not assign paper type name to a tray when linking or unlinking the tray. 1 Make sure the printer is on and Ready appears. 2 From the home screen, touch . 3 Touch Paper - Lexmark 19Z0100 | User Guide - Page 63
8 Click Submit. Submitting Selection appears. 9 Click Custom Types. Custom Types appears, followed by your custom name. 10 Select a Paper Type setting from the picklist next to your custom name. 11 Click Submit. Submitting Selection appears. Loading paper and specialty media 63 - Lexmark 19Z0100 | User Guide - Page 64
the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. Weight The printer can automatically feed paper weights edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high - Lexmark 19Z0100 | User Guide - Page 65
in fewer paper feeding problems and better print quality. recommended for use with the printer: • Chemically treated papers used Using appropriate paper prevents jams and helps ensure trouble-free printing. To help avoid jams and resistant inks designed for use in xerographic copiers. The ink must - Lexmark 19Z0100 | User Guide - Page 66
labels, see the Card Stock & Label Guide on the Lexmark Web site at www.lexmark.com/publications. Supported paper sizes Measurements apply to simplex (one- From the Size Sensing menu, specify which size you want the printer to detect. Load either B5- or Executive-size paper in the paper trays, - Lexmark 19Z0100 | User Guide - Page 67
either A5- or statement-size paper in the paper trays, but not both. 2 This paper size is supported only when the source is non-size sensing or when size sensing is disabled. 3 The printer trays cannot distinguish between B5- and Executive-size paper when both sizes are loaded in the trays. From - Lexmark 19Z0100 | User Guide - Page 68
either A5- or statement-size paper in the paper trays, but not both. 2 This paper size is supported only when the source is non-size sensing or when size sensing is disabled. 3 The printer trays cannot distinguish between B5- and Executive-size paper when both sizes are loaded in the trays. From - Lexmark 19Z0100 | User Guide - Page 69
to detect. Load either B5- or Executive-size paper in the paper trays, but not both. Supported paper types and weights The printer engine supports 38-128 g/m2 (16-32 lb) paper weights. Note: Labels, transparencies, envelopes, and card stock always print at reduced speed. Paper and specialty - Lexmark 19Z0100 | User Guide - Page 70
Paper type Paper Card stock Transparencies Paper Labels Bond Letterhead Envelopes Standard 500-sheet trays (Tray 1 and Tray 2) X Multipurpose Optional tray 500-sheet trays X Optional 2,000-sheet dual input trays Optional 2,000-sheet high capacity feeder Duplex unit X X X X Paper and - Lexmark 19Z0100 | User Guide - Page 71
open, click File > Print. If necessary, click the disclosure triangle to see more options. 2 From the print options or Copies & Pages pop-up menu, choose Printer Features. 3 From the Feature Sets pop-up menu, choose Paper. 4 From the Paper type pop-up menu, choose a paper type. 5 Click Print. In Mac - Lexmark 19Z0100 | User Guide - Page 72
Tips on using letterhead Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers. Placing paper in the trays Page orientation is important when printing on letterhead. Use the following sections to determine which direction - Lexmark 19Z0100 | User Guide - Page 73
Short-edge orientation Without finisher Long-edge orientation Without finisher High capacity feeder Without finisher With finisher Simplex (one-sided) printing Simplex (one-sided) printing Duplex (two-sided) printing Duplex (two-sided) printing Printing 73 - Lexmark 19Z0100 | User Guide - Page 74
. • To prevent print quality problems, avoid getting fingerprints on the transparencies Lexmark Web site at www.lexmark.com. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities. • Use envelopes designed specifically for laser printers - Lexmark 19Z0100 | User Guide - Page 75
Guide available on the Lexmark Web site at www.lexmark.com/publications. • Do not load labels together with paper or transparencies in the same source; mixing media can cause feeding problems printer and the cartridge with adhesive, and could void the printer and cartridge leading and driver edge, and - Lexmark 19Z0100 | User Guide - Page 76
the Held Jobs menu. Repeat When you send a Repeat print job, the printer prints all requested copies of the job and stores the job in memory so Other types of held jobs include: • Profiles from various sources including Lexmark Document Solutions Suite (LDSS) • Forms from a kiosk • Bookmarks • - Lexmark 19Z0100 | User Guide - Page 77
from a flash drive A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, .html, .xps, and .dcx. Lexmark has tested and approved the following USB flash memory - Lexmark 19Z0100 | User Guide - Page 78
Tables) system. Devices formatted with NTFS (New Technology File System) or any other file system are not supported. • If selecting an encrypted .pdf file, then enter the file password from the printer control panel. • Before printing an encrypted .pdf file, enter the file password from the - Lexmark 19Z0100 | User Guide - Page 79
Print Directory appears. 5 Touch Print Directory. Printing the print quality test pages Print the print quality test pages to isolate print quality problems. 1 Turn the printer off. 2 Hold down and while turning the printer on. 3 Release the buttons when the screen with the progress bar appears. The - Lexmark 19Z0100 | User Guide - Page 80
users In Mac OS X version 10.5 or later: 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax, and then double-click the printer icon. 3 From the printer window, select the job to cancel. 4 From the icon bar at the top of the window, click the Delete icon. In Mac OS X version - Lexmark 19Z0100 | User Guide - Page 81
finishing features 1 Standard bin 2 Finisher Bin 1 3 Finisher Bin 2 4 Finisher Bin 3 Standard bin • The paper capacity is 300 sheets. • Finishing options are not supported in this bin. • Envelopes are routed here. Finisher Bin 1 • The paper capacity is 500 sheets of A4/Letter and 300 sheets of A3 - Lexmark 19Z0100 | User Guide - Page 82
features Size Two-hole punch* Three- or Offset Single staple Dual staple Four-hole punch A3 A4 Note: Supported only if feeding orientation is long edge. Note: Supported only if feeding orientation is long edge. A5 X X X X X Executive Folio X JIS B4 JIS B5 Legal X Letter Note - Lexmark 19Z0100 | User Guide - Page 83
Universal X X X Envelopes (any size) X X X SEF-The paper is loaded in the short edge orientation. The short edge of the paper enters the printer first. Bi fold-Each page is individually folded and stacked separately. Booklet fold-A multiple-page job is folded along the center into a single - Lexmark 19Z0100 | User Guide - Page 84
clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press . 4 If you placed the document on the scanner glass, then touch Finish the Job to return to the home screen. Copying - Lexmark 19Z0100 | User Guide - Page 85
glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Copy from, and then identify to, and then touch the tray that contains transparencies, or touch Manual Feeder and then place transparencies in the multipurpose feeder. 6 Touch - Lexmark 19Z0100 | User Guide - Page 86
document. 5 Touch Copy to, and then touch Manual Feeder and place letterhead face down, top edge loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch from the "Copy from" size, then the printer will scale the size automatically. 6 Touch Copy - Lexmark 19Z0100 | User Guide - Page 87
touch Manual Feeder or the tray that contains the paper type you want. Note: If you choose Manual Feeder, Example 1: Copying to mixed paper sizes The printer has two paper trays, one tray loaded loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch - Lexmark 19Z0100 | User Guide - Page 88
reduce your copies. Touching "Copy to" or "Copy from" after setting Scale manually changes the scale value back to Auto. 5 Touch Copy It. Adjusting copy . 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Under Content, touch the left - Lexmark 19Z0100 | User Guide - Page 89
halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper that are composed primarily glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Use the keypad to enter the number - Lexmark 19Z0100 | User Guide - Page 90
clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Select a duplex setting. 5 Touch Options. 6 Touch Paper Saver. 7 Select the desired output. 8 Touch Print Page Borders if - Lexmark 19Z0100 | User Guide - Page 91
as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Options. 5 Touch Header/Footer. 6 Pick an area of the page to place the date and time. 7 Touch Date - Lexmark 19Z0100 | User Guide - Page 92
4 Touch Options. 5 Touch Overlay. 6 Touch the button containing the overlay you want to use. 7 Touch Done. 8 Touch Copy It. Canceling a copy job Canceling a copy job while the document is in the ADF When the ADF begins processing a document, the scanning screen appears. To cancel the copy job, touch - Lexmark 19Z0100 | User Guide - Page 93
" are different, then the printer automatically adjusts the Scale setting to manually send the paper through the multipurpose feeder. • When "Copy to" is set to Auto Size Match, each copy matches the size of the original document. If a matching paper size is not in one of the trays, then the printer - Lexmark 19Z0100 | User Guide - Page 94
Collate This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document. The factory default setting for Collate is on; the output pages of your copies will be ordered (1,2,3) (1,2,3) (1,2,3). If you want all the copies of each page to remain together, - Lexmark 19Z0100 | User Guide - Page 95
each page. Note: A custom overlay can also be created by your system support person. When a custom overlay is created, a button with an icon of copying halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper When should I use Photograph - Lexmark 19Z0100 | User Guide - Page 96
IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Default Settings, click E-mail/FTP Settings. 4 Click E- - Lexmark 19Z0100 | User Guide - Page 97
Creating an e-mail shortcut using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP - Lexmark 19Z0100 | User Guide - Page 98
2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 Enter the e-mail address scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch E-mail. 4 Touch Search Address Book. 5 Enter - Lexmark 19Z0100 | User Guide - Page 99
as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 Type an e-mail address. 5 Touch Options. 6 Touch the button that represents the file type you want to send - Lexmark 19Z0100 | User Guide - Page 100
scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch E-mail. 4 Type an e-mail address. 5 Touch size of the original document. Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or - Lexmark 19Z0100 | User Guide - Page 101
pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Color can be turned on or off with any of the Content choices - Lexmark 19Z0100 | User Guide - Page 102
• Photograph-Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved. • Color-Sets the scan type and - Lexmark 19Z0100 | User Guide - Page 103
message) and station number (telephone number of the sending fax machine, business, other entity, or individual). To enter your fax setup information, use the printer control panel, or use your browser to access the Embedded Web Server and then enter the Settings menu. Note: If you do not have a TCP - Lexmark 19Z0100 | User Guide - Page 104
to fax properly. • You do not need to attach the printer to a computer, but you do need to connect it to an analog telephone line to send and receive faxes. Equipment and service options Fax connection setup Connect directly to the telephone line See "Connecting to an analog telephone line - Lexmark 19Z0100 | User Guide - Page 105
Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to an active analog telephone wall jack. Connecting to a DSL service If you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and - Lexmark 19Z0100 | User Guide - Page 106
for distinguishing between fax and voice calls. If you subscribe to a distinctive ring service, follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to an active - Lexmark 19Z0100 | User Guide - Page 107
For some countries or regions, a telephone line adapter is included in the box. 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to the adapter, and then connect the adapter to the active telephone wall jack - Lexmark 19Z0100 | User Guide - Page 108
to be printed on all outgoing faxes. 7 Click inside the Station Number box, and then enter the printer fax number. 8 Click Submit. Setting the date and time You can set the date and time so are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. Faxing 108 - Lexmark 19Z0100 | User Guide - Page 109
the PostScript printer driver for your printer. 1 From your software program, click File ª Print. 2 From the Print window, select your printer, and then . If you do not have an ID and password, get one from your system support person. 4 Click Fax Shortcut Setup. 5 Type a unique name for the shortcut - Lexmark 19Z0100 | User Guide - Page 110
you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the 1 Type the printer IP address into the address field of your Web browser ID and password, get one from your system support person. 4 Click Fax Shortcut Setup. 5 Select the list entry, - Lexmark 19Z0100 | User Guide - Page 111
as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 Press , and then enter the shortcut number using the keypad. Using the address book Note: The address book feature is enabled if it contains at - Lexmark 19Z0100 | User Guide - Page 112
as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Use the keypad to enter the fax number. 5 Touch Options. 6 From the Resolution area, touch the arrows to change - Lexmark 19Z0100 | User Guide - Page 113
faxed at the scheduled time. Viewing a fax log 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know Job Log or Fax Call Log. Blocking junk faxes 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know - Lexmark 19Z0100 | User Guide - Page 114
determines the size of the original document. Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photograph. Fax is in Fax Server Mode. Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex ( - Lexmark 19Z0100 | User Guide - Page 115
is turned off when the delayed fax is scheduled to be sent, the fax is sent the next time the printer is turned on. • Advanced Imaging-Adjusts Background Removal, Color Dropout, Contrast, Mirror Image, Negative Image, Shadow Details, Scan Edge to Edge and Sharpness before you - Lexmark 19Z0100 | User Guide - Page 116
faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the - Lexmark 19Z0100 | User Guide - Page 117
4 Click Analog Fax Setup. 5 From the Fax Forwarding menu under Fax Receive settings, select one of the following: • Print • Print and Forward • Forward 6 From the "Forward to" menu, select one of the following: • Fax • E-mail • FTP • LDSS • eSF 7 Click inside the Forward to Shortcut box, and then - Lexmark 19Z0100 | User Guide - Page 118
an FTP destination has been configured by your system support person, the name of the destination becomes available another PostScript printer; for example, a color document can be scanned and then sent to a color printer. Sending adjust the paper guides. 3 On the home screen, touch FTP. 4 Type - Lexmark 19Z0100 | User Guide - Page 119
you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch FTP. 4 Touch Search do not know the IP address of the printer, then print a network setup page and locate an ID and password, get one from your system support person. 4 Click FTP Shortcut Setup. 5 Enter the - Lexmark 19Z0100 | User Guide - Page 120
"Original Size" is set to Auto Size Sense, the scanner automatically determines the size of the original document. Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be - Lexmark 19Z0100 | User Guide - Page 121
pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Color can be turned on or off with any of the Content choices - Lexmark 19Z0100 | User Guide - Page 122
articles, business graphics, and brochures. When should I use Photo mode? Use Photo mode when the original document is composed mostly of photos printed on a laser printer or taken from a magazine or newspaper. Scanning to an FTP address 122 - Lexmark 19Z0100 | User Guide - Page 123
drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images. You can scan the document the Scan Profile list on the display. 7 Click Submit. 8 Review the instructions on the Scan Profile screen. A shortcut number was automatically assigned when you - Lexmark 19Z0100 | User Guide - Page 124
If you are loading a document into the ADF, then adjust the paper guides. 11 Press , and then enter the shortcut number using the keypad, or document into the ADF, then adjust the paper guides. 3 Insert the flash drive into the USB port on the front of the printer. 4 Touch Scan to USB drive. 5 - Lexmark 19Z0100 | User Guide - Page 125
to compress the scanned output file. Default Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo This increases the amount of information saved. Color This option tells the printer the color of the original documents. You can select Gray, BW ( - Lexmark 19Z0100 | User Guide - Page 126
/Photo mode is recommended for magazine articles, business graphics, and brochures. When should I use Photo mode? Use Photo mode when scanning photos printed on a laser printer or taken from a magazine or newspaper. Scanning to a computer or flash drive 126 - Lexmark 19Z0100 | User Guide - Page 127
Audit Log Set Date and Time Settings General Settings Copy Settings Fax Settings E-mail Settings FTP Settings Flash Drive Menu Print Settings Help Print all guides Copy guide E-mail guide Fax guide FTP guide Information guide Print Defects guide Supplies Guide Understanding printer menus 127 - Lexmark 19Z0100 | User Guide - Page 128
Source menu Menu item Default Source Tray MP Feeder Manual Paper Manual Env Description Sets a default paper source for all linked tray. • Automatic size sensing is not supported for Oficio, Folio, or Statement paper sizes. • The 2000-sheet tray supports A4, Letter, and Legal paper sizes. Note - Lexmark 19Z0100 | User Guide - Page 129
is the US factory default setting. • The multipurpose feeder does not automatically sense paper size. The paper size value must be set. • JIS B5 is supported only if feeding orientation is long edge. Note: Only installed trays, drawers, and feeders are listed in this menu. Understanding - Lexmark 19Z0100 | User Guide - Page 130
as a menu item. • Plain Paper is the factory default setting. Manual Paper Size A4 A3 Tabloid JIS B4 A5 A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal Specifies the size of the paper being manually loaded Note: A4 is the international factory default setting. Letter is - Lexmark 19Z0100 | User Guide - Page 131
installed trays, drawers, and feeders are listed in this menu. Configure MP menu Menu item Configure MP Cassette Manual First Description Determines when the printer selects paper from the multipurpose feeder Notes: • Cassette is the factory default setting. • The Cassette setting configures the - Lexmark 19Z0100 | User Guide - Page 132
tray Notes: • Normal is the factory default setting. • Settings appear only if card stock is supported. Specifies the relative texture of the transparencies loaded in a specific tray Note: Normal is the a specific tray Note: Normal is the factory default setting. Understanding printer menus 132 - Lexmark 19Z0100 | User Guide - Page 133
is the factory default setting. Specifies the relative texture of the custom paper loaded in a specific tray Note: Normal is the factory default setting. Understanding printer menus 133 - Lexmark 19Z0100 | User Guide - Page 134
2-sided printing occurs for all jobs that specify Rough as the paper type Note: Off is the factory default setting. Notes: • Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print Properties in Windows or the Print dialog in Macintosh - Lexmark 19Z0100 | User Guide - Page 135
as the paper type Notes: • Off is the factory default setting. • Custom Loading is available only if the custom type is supported. Notes: • Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print Properties in Windows or the Print - Lexmark 19Z0100 | User Guide - Page 136
name and options. This name replaces a Custom Scan Size name in the printer menus. Notes: • 8.5 Inches is the US factory default setting for Width. 216 the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet. Menu - Lexmark 19Z0100 | User Guide - Page 137
Sets the portrait width Notes: • If the width exceeds the maximum, the printer uses the maximum width allowed. • 11.69 inches is the US factory appears only if the longest edge is shorter than the maximum width supported in the tray. Description Specifies the default output bin Note: Standard - Lexmark 19Z0100 | User Guide - Page 138
Bin Custom Bin Description Selects an output bin for each supported paper type Available selections for each type are: Disabled Standard appears only for network printers or printers connected to print servers. Prints a report containing information about the network printer settings, such as - Lexmark 19Z0100 | User Guide - Page 139
Report Description Prints a report containing information about the wireless network printer settings, such as the TCP/IP address information Notes: • is installed and Lexmark Document Solutions Suite is enabled. • This menu item appears only for network printers or printers connected to print - Lexmark 19Z0100 | User Guide - Page 140
. Menu item PCL SmartSwitch On Off PS SmartSwitch On Off NPA Mode Auto Off Description Sets the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the - Lexmark 19Z0100 | User Guide - Page 141
increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set is the factory default setting. • The On value buffers jobs on the printer hard disk. This menu selection appears only when a formatted disk is - Lexmark 19Z0100 | User Guide - Page 142
processing is resumed. • The USB buffer size value can be changed in 1-K increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether the Resource Save setting is On or Off. • To increase the maximum size range for the - Lexmark 19Z0100 | User Guide - Page 143
setup Print NetWare Setup Page Notes: • The Setup Page contains information about the network printer settings, such as the TCP/IP address. • The NetWare Setup Page menu item appears only on models that support NetWare and shows information about NetWare settings. Network Card menu This menu is - Lexmark 19Z0100 | User Guide - Page 144
is selected, then the setting is saved as 10. Allows the printer to print a banner page Note: Off is the factory default setting change the current TCP/IP Address Note: Manually setting the IP address sets the Enable DHCP and Enable RARP to Off on systems that support BOOTP and RARP. Lets you view or - Lexmark 19Z0100 | User Guide - Page 145
using the File Transfer Protocol. Note: Yes is the factory default setting. Enables the built-in Web server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a web browser. Note: Yes is the factory default setting. Lets you view or change the current DNS - Lexmark 19Z0100 | User Guide - Page 146
the wireless network Lets you select an available network for the printer to use Lets you view the quality of the wireless connection Set Zone Description Activates AppleTalk support Note: Yes is the factory default setting. Shows the assigned AppleTalk name - Lexmark 19Z0100 | User Guide - Page 147
SNAP Packet Burst Yes No NSQ/GSQ Mode Yes No Description Activates NetWare support Note: No is the factory default setting. Lets you view the LexLink menu Menu item Activate On Off View Nickname Description Activates LexLink support Note: Off is the factory default setting. Lets you view the - Lexmark 19Z0100 | User Guide - Page 148
information Notes: • The message boxes have a limitation of 512 characters. • None is the factory default setting for Device-Initiated E-mail and User-Initiated E-mail. Understanding printer menus 148 - Lexmark 19Z0100 | User Guide - Page 149
Logins Login failures Failure time frame Lockout time Login timeout Description Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Notes: • "Login failures" specifies the number of failed login attempts before users are locked - Lexmark 19Z0100 | User Guide - Page 150
expiration time for those print jobs does not change to the new default value. • If the printer is turned off, all confidential jobs held in printer RAM are deleted. Description Sets the wiping mode to Auto, Manual or Off Disk Wiping erases only print job data that is not currently in use by - Lexmark 19Z0100 | User Guide - Page 151
print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Both manual and scheduled wiping allow the file system to reuse marked disk space without first having - Lexmark 19Z0100 | User Guide - Page 152
Chinese Traditional Chinese Korean Japanese Description Sets the language of the text appearing on the display Note: All languages may not be available for all printers. Understanding printer menus 152 - Lexmark 19Z0100 | User Guide - Page 153
job. Performance may be affected, but print quality is not. • Energy/Paper minimizes the use of power and of paper and specialty media. Instructs the printer to run the setup wizard Notes: • Yes is the factory default setting. • After completing the setup wizard by selecting Done at the Country - Lexmark 19Z0100 | User Guide - Page 154
Menu item Alarms Alarm Control Cartridge Alarm Staple Alarm Hole Punch Alarm Timeouts Standby Mode Timeouts Power Saver 1-240 min Timeouts Screen Timeout 15-300 sec Timeouts Print Timeout Disabled 1-255 sec Description Sets an alarm to sound when the printer requires operator intervention Available - Lexmark 19Z0100 | User Guide - Page 155
Auto On Off Print Recovery Page Protect Off On Factory Defaults Do Not Restore Restore Now Description Sets the amount of time in seconds the printer waits for additional data before canceling a print job Notes: • 40 seconds is the factory default setting. • Wait Timeout is available only when the - Lexmark 19Z0100 | User Guide - Page 156
the pages of a print job stacked in sequence when making multiple copies of the job Note: On is the factory default setting. Enables stapling Understanding printer menus 156 - Lexmark 19Z0100 | User Guide - Page 157
On Off Separator Sheets None Between Copies Between Jobs Between Pages Separator Source Tray Manual Feeder Envelope Feeder Darkness 1-9 Output Bin Standard Bin Bin Number of Copies Description is printed Specifies the number of copies for the copy job Understanding printer menus 157 - Lexmark 19Z0100 | User Guide - Page 158
right of the page Notes: • Off is the factory default setting for Top right. • "All pages" is the factory default setting for Print on. Understanding printer menus 158 - Lexmark 19Z0100 | User Guide - Page 159
right of the page Notes: • Off is the factory default setting for Bottom right. • "All pages" is the factory default setting for Print on. Understanding printer menus 159 - Lexmark 19Z0100 | User Guide - Page 160
on a copy Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job by way of a telephone line. Understanding printer menus 160 - Lexmark 19Z0100 | User Guide - Page 161
setting for all Fax Cover Page options. Specifies the name of the fax within the printer Specifies a number associated with the fax Specifies how the fax is identified Sets the printer to fax manually only, which requires a line splitter and a telephone hand set Notes: • Use a regular telephone to - Lexmark 19Z0100 | User Guide - Page 162
. 3 x 5 in. Business Card Custom Scan Size A4 A5 Oficio (Mexico) A6 JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Description Specifies whether the printer may cancel fax jobs Note: If Cancel Faxes is not enabled, it will not appear as an option. Specifies type of caller ID being used - Lexmark 19Z0100 | User Guide - Page 163
Frequency 1-200 Behind a PABX Off On Enable ECM On Off Enable Fax Scans On Off Driver to fax On Off Allow Save as Shortcut On Off Description Specifies how the text and by scanning at the printer Allows driver to fax jobs to be sent by the printer Lets you save fax numbers as shortcuts in the - Lexmark 19Z0100 | User Guide - Page 164
the original document Note: Off is the factory default setting. Creates a negative image of the original document Note: Off is the factory default setting. Understanding printer menus 164 - Lexmark 19Z0100 | User Guide - Page 165
Multi-Purpose Feeder Output Bin Standard Bin Bin 1 Sides (Duplex) On Off Fax Footer On Off Description Allows fax jobs to be received by the printer Note: On is the factory default setting. Specifies the number of rings before answering an incoming fax job Note: 1 is the factory default setting - Lexmark 19Z0100 | User Guide - Page 166
Off Banned Fax List Holding Faxes Held Fax Mode Off Always On Manual Scheduled Fax Holding Schedule Staple On Off Fax Log Settings Menu item station ID specified Enables the list of banned fax numbers stored in the printer Enables fax holding all of the time or according to a set schedule - Lexmark 19Z0100 | User Guide - Page 167
Menu item Auto Print Logs On Off Log Paper Source Tray Manual Feeder Logs Display Remote Station Name Dialed Number Enable Job Log On Off Enable Call Log On setting. Description Answers calls with a one-ring pattern Note: On is the factory default setting. Understanding printer menus 167 - Lexmark 19Z0100 | User Guide - Page 168
Photograph Fax Resolution Standard Fine Super Fine Ultra Fine Darkness 1-9 Description Lets you enter the information using the virtual keyboard on the printer touch screen Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Specifies SMTP server port information Note - Lexmark 19Z0100 | User Guide - Page 169
. E-mail Settings menu Menu item E-mail Server Setup Subject Message Description Specifies e-mail server information Note: The message box has a limitation of 512 characters. Understanding printer menus 169 - Lexmark 19Z0100 | User Guide - Page 170
line art. • Photograph is used when the document is a high-quality photograph or inkjet print. • Text is used when the document is mostly text. Understanding printer menus 170 - Lexmark 19Z0100 | User Guide - Page 171
landscape orientation). • Short edge assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation). Understanding printer menus 171 - Lexmark 19Z0100 | User Guide - Page 172
On Off Transmission Log Print log Do not print log Print only for error Log Paper Source Tray Manual Feeder Manual Env MP Feeder Log Output Bin Standard Bin Bin E-mail Bit Depth 8 bit 1 bit Custom Job for scan jobs Note: Off is the factory default setting. Understanding printer menus 172 - Lexmark 19Z0100 | User Guide - Page 173
a scanned image Note: 3 is the factory default setting. Enables the use of the cc: and bcc: fields Note: Off is the factory default setting. Understanding printer menus 173 - Lexmark 19Z0100 | User Guide - Page 174
or darkens the output Note: 5 is the factory default setting. Specifies the orientation of the scanned image Note: Portrait is the factory default setting. Understanding printer menus 174 - Lexmark 19Z0100 | User Guide - Page 175
with one file for each page of the job. Notes: • On is the factory default setting. • This menu item applies to all scan functions. Understanding printer menus 175 - Lexmark 19Z0100 | User Guide - Page 176
Transmission Log Print log Do not print log Print only for error Log Paper Source Tray Manual Feeder Manual Env MP Feeder Log Output Bin Standard Bin Bin FTP bit Depth 8 bit 1 bit Color Dropout. • 128 is the factory default setting for each color threshold. Understanding printer menus 176 - Lexmark 19Z0100 | User Guide - Page 177
• Text is used when the document is mostly text. Specifies whether job prints in grayscale or color Note: Gray is the factory default setting. Understanding printer menus 177 - Lexmark 19Z0100 | User Guide - Page 178
landscape orientation). • Short edge assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation). Understanding printer menus 178 - Lexmark 19Z0100 | User Guide - Page 179
on a copy Note: 0 is the factory default setting. Lets you automatically center the copy on the page Note: Off is the factory default setting. Understanding printer menus 179 - Lexmark 19Z0100 | User Guide - Page 180
Menu item Copies Paper Source Tray MP Feeder Manual Paper Manual Envelope Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Description Specifies which copies to print Specifies the paper source selected to supply paper for the printer to print from the flash drive Stacks the pages of a print job - Lexmark 19Z0100 | User Guide - Page 181
or landscape orientation. Places a sheet of paper between pages, copies, or jobs based on the value selected Note: None is the factory default setting. Understanding printer menus 181 - Lexmark 19Z0100 | User Guide - Page 182
Menu item Separator Source Tray Manual Feeder Envelope Feeder Blank Pages Do Not Print Print Print Settings Setup menu Menu item Printer Language PCL Emulation PS Emulation Job Waiting On Off Description Specifies a paper source Specifies whether blank pages are inserted in a print job Note: Do - Lexmark 19Z0100 | User Guide - Page 183
at the boundary. • The Whole Page setting allows the image to be moved into the non-printable area defined by the Normal setting, but the printer will clip the image at the Normal setting boundary. • The Whole Page setting only affects pages printed using a PCL 5e interpreter. This setting has no - Lexmark 19Z0100 | User Guide - Page 184
memory is needed. Downloads are deleted in order to process print jobs. • The On setting retains the downloads during language changes and printer resets. If the printer runs out of memory, 38 Memory Full appears, and downloads are not deleted. Specifies the order in which held and confidential jobs - Lexmark 19Z0100 | User Guide - Page 185
and whether the images are in portrait or landscape orientation. Specifies the orientation of a multiple-page sheet Note: Auto is the factory default setting. The printer chooses between portrait and landscape. Understanding - Lexmark 19Z0100 | User Guide - Page 186
Copies offsets each copy of a print job. Description Specifies the printed output resolution Note: 600 dpi is the factory default setting. The printer driver default is 1200 IQ. Enhances the printed quality of small fonts and graphics Notes: • Off is the factory default setting. • Fonts applies - Lexmark 19Z0100 | User Guide - Page 187
, and flow charts Notes: • Off is the factory default setting. • To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP address in a browser window. Adjusts the gray value of printed output Note: Auto is the factory default setting. Adjusts or darkens printed output and - Lexmark 19Z0100 | User Guide - Page 188
not appear if Job Accounting is set to MarkTrackTM using NPA. Assists in isolating the source of a print job problem Notes: • When Activate is selected, all data sent to the printer is printed in hexadecimal and character representation and control codes are not executed. • To exit or deactivate Hex - Lexmark 19Z0100 | User Guide - Page 189
factory default setting. It shows the factory default set of fonts downloaded into printer RAM. • Flash and Disk settings appear only if applicable and show all characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for - Lexmark 19Z0100 | User Guide - Page 190
Specifies the number of lines that print on each page Notes: • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the desired Paper Size and - Lexmark 19Z0100 | User Guide - Page 191
MP Feeder Off None 0-199 Assign Tray Off None 0-199 Assign Manual Paper Off None 0-199 Assign Man Env Off None 0-199 Tray 3 Tray Renumber Restore Defaults Yes No Description Configures the printer to work with printer software or programs that use different source assignments for trays, - Lexmark 19Z0100 | User Guide - Page 192
setting. Sets the page margin for HTML documents Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1-mm increments. Understanding printer menus 192 - Lexmark 19Z0100 | User Guide - Page 193
Adjustments menu The Booklet Adjustments menu is available if a booklet finisher is installed. You can select various adjustments from this menu when printing booklets. Understanding printer menus 193 - Lexmark 19Z0100 | User Guide - Page 194
output Help menu The Help menu consists of Help pages that are stored in the printer as PDFs. They contain reference information about using the printer and performing tasks. You may select to print each one individually, or select Print all guides to print all of them at one time. Understanding - Lexmark 19Z0100 | User Guide - Page 195
are stored in the printer. Other translations are available on the Software and Documentation CD. Menu item Print all guides Copy guide E-mail guide Fax guide FTP guide Information guide Print defects guide Supplies guide Description Prints all the guides Provides information about making - Lexmark 19Z0100 | User Guide - Page 196
, making sure to include the standard exit bin. Warning-Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer. 5 Make sure the standard exit bin is dry before beginning a new print job. Note: A cleaning kit consisting of wipes for the touch screen and scanner - Lexmark 19Z0100 | User Guide - Page 197
scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly to align the scan area with the paper location. To manually adjust the scanner registration: 1 Turn the printer off. 2 Clean the scanner glass and backing material. - Lexmark 19Z0100 | User Guide - Page 198
7 Touch the up or down arrow until Scanner Manual Registration appears. 8 Touch Scanner Manual Registration. 9 Touch the left and right arrows to change the settings. 10 Touch Submit. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their - Lexmark 19Z0100 | User Guide - Page 199
or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer. Note: All life estimates for printer supplies assume printing on letter- or A4-size plain paper. Ordering toner cartridges Recommended toner cartridge and part number Part name - Lexmark 19Z0100 | User Guide - Page 200
parts Order ADF replacement parts if you experience problems with paper double-feeding or failing to feed through Replacing the toner cartridge When 88 Cartridge low, 88.yy Replace cartridge, or 88 Replace cartridge to continue appears, or when print becomes faded: 1 Turn the printer off. 2 - Lexmark 19Z0100 | User Guide - Page 201
Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. 5 Firmly shake the cartridge side-to-side several times to redistribute the toner. Maintaining the printer 201 - Lexmark 19Z0100 | User Guide - Page 202
in as far as it will go. The cartridge clicks into place when correctly installed. 7 Close the front door. Replacing the photoconductor You can determine approximately how full the photoconductor is by printing the printer settings configuration sheet. This helps you decide when you might need - Lexmark 19Z0100 | User Guide - Page 203
continue to function properly after the photoconductor has reached its official end-of-life, print quality significantly decreases. To replace the photoconductor: 1 Turn the printer off. 2 Open the front door. Note: The photoconductor cannot be pulled out if Side Door A is closed. Maintaining the - Lexmark 19Z0100 | User Guide - Page 204
3 Lower Side Door A. 4 Pull the photoconductor out of the printer. Place the photoconductor on a flat, clean surface. 5 Unpack the new photoconductor. Maintaining the printer 204 - Lexmark 19Z0100 | User Guide - Page 205
6 Align and insert the end of the photoconductor. 7 Remove the tape from the top of the photoconductor. Maintaining the printer 205 - Lexmark 19Z0100 | User Guide - Page 206
8 Push the photoconductor as far as it will go. The photoconductor clicks into place when correctly installed. 9 Close Side Door A. Maintaining the printer 206 - Lexmark 19Z0100 | User Guide - Page 207
insert the photoconductor and close all the doors, the printer performs a motor cycle and clears the Replace Photoconductor warnings. The printer returns to the Ready state. Moving the printer Before moving the printer CAUTION-POTENTIAL INJURY: The printer weight is greater than 55kg (121 lbs), and - Lexmark 19Z0100 | User Guide - Page 208
the wall outlet. • Disconnect all cords and cables from the printer before moving it. • Remove all printer options before moving the printer. Warning-Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty. Removing the optional trays 1 Remove the - Lexmark 19Z0100 | User Guide - Page 209
3 Place the tray into the printer. 4 Remove the cable cover. Maintaining the printer 209 - Lexmark 19Z0100 | User Guide - Page 210
by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart used to move the options must have a surface able to support the dimensions of the options. • Keep the printer in an upright position. Maintaining the - Lexmark 19Z0100 | User Guide - Page 211
• Avoid severe jarring movements. Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. Maintaining the printer 211 - Lexmark 19Z0100 | User Guide - Page 212
covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com. Using the Embedded Web Server If the printer is installed on - Lexmark 19Z0100 | User Guide - Page 213
cartridge, the percentage of life remaining in the maintenance kit, and capacity measurements of certain printer parts. To view the device status: 1 Type the printer support person trouble reading your display, the LCD brightness can be adjusted through the Settings menu. 1 Make sure the printer - Lexmark 19Z0100 | User Guide - Page 214
affected. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Settings. 4 Touch General Settings. 5 Touch the down arrow until Factory Defaults appears. 6 Touch the left or right arrow until Restore Now appears. 7 Touch Submit. 8 Touch . Administrative support 214 - Lexmark 19Z0100 | User Guide - Page 215
Troubleshooting Solving basic problems Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or - Lexmark 19Z0100 | User Guide - Page 216
printer and this size and type are specified in the printer control panel Paper menu. Note: If you touch and this size and type are specified in the printer control panel Paper menu. Note: If you touch and this size and type are specified in the printer control panel Paper menu. Note: If you touch - Lexmark 19Z0100 | User Guide - Page 217
size and type are specified in the printer control panel Paper menu. Note: If size and type are specified in the printer control panel Paper menu. Note: If and type are specified in the printer control panel Paper menu. Note: If and type are specified in the printer control panel Paper menu. Note: If - Lexmark 19Z0100 | User Guide - Page 218
type are specified in the printer control panel Paper menu. Note src> guides The refers to the multipurpose feeder. The printer cannot guides. • Check the tray configuration. Check orientation or guides The printer message. Disk corrupted The printer attempted a hard disk - Lexmark 19Z0100 | User Guide - Page 219
one or more of the following: • Touch Continue to clear the message. • Complete the Analog Fax Setup. If the message appears again, contact your system support person. Insert Tray Insert the specified tray into the printer. Troubleshooting 219 - Lexmark 19Z0100 | User Guide - Page 220
Continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it prints from the default source. • Cancel the current job. Troubleshooting 220 - Lexmark 19Z0100 | User Guide - Page 221
the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default source. • Cancel the current job. Load Manual Feeder with Try one or more of the following: • Load the specified - Lexmark 19Z0100 | User Guide - Page 222
or more of the following: • Replace the specified staple cartridge in the finisher. • Touch Continue to clear the message and from all bins Remove the paper from all of the bins. The printer automatically senses paper removal and resumes printing. If removing the paper does . Troubleshooting 222 - Lexmark 19Z0100 | User Guide - Page 223
Jobs? Try one or more of the following: • Touch Continue to restore all held jobs stored on the printer hard disk. • Touch Do not restore if you do not want any print jobs to be restored. Replace clears. A new scan job containing the same parameters as the previous job starts. Troubleshooting 223 - Lexmark 19Z0100 | User Guide - Page 224
printer cartridge, and then install a supported one. 34 Short paper Try one or more of the following: • Load the appropriate paper or other specialty media in the proper tray. • Touch Continue to clear the message and print the job using a different paper tray. • Check tray length and width guides - Lexmark 19Z0100 | User Guide - Page 225
media, check guides Try one or more of memory to support Resource Save printer was unable to restore some or all of the confidential or held jobs on the printer hard disk. Press the up or down arrow button until Continue appears, and then press to clear the message. Troubleshooting - Lexmark 19Z0100 | User Guide - Page 226
the following: • Touch Continue to clear the message. • Cancel the current print job. • Install additional printer memory. 39 Complex page, some data may not have printed Try one or more of the following: • message remains, the flash memory may be defective and require replacing. Troubleshooting 226 - Lexmark 19Z0100 | User Guide - Page 227
. 56 Parallel port disabled is the number of the parallel port. Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the parallel port. • Make sure the Parallel Buffer menu item is not set to Disabled. Troubleshooting 227 - Lexmark 19Z0100 | User Guide - Page 228
and the device is no longer in the port. • The printer hard disk contains jobs that were stored while installed in a different printer model. Touch Continue to clear the message. 58 Too many bins attached 1 Turn the printer power off. 2 Unplug the power cord from the wall outlet. Troubleshooting 228 - Lexmark 19Z0100 | User Guide - Page 229
performing any operations that require a printer hard disk. 62 Disk full Try one or more of the following: • Touch Continue to clear the message and continue processing. • Delete fonts, macros, and other data stored on the printer hard disk. • Install a larger printer hard disk. Troubleshooting 229 - Lexmark 19Z0100 | User Guide - Page 230
Cartridge low The toner is low. Replace the print cartridge, printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com. Troubleshooting - Lexmark 19Z0100 | User Guide - Page 231
by hand. • Do not mix paper sizes, weights, or types in the same stack. • Make sure all sizes and types are set correctly in the printer control panel menus. • Store paper per the manufacturer's recommendations. Troubleshooting 231 - Lexmark 19Z0100 | User Guide - Page 232
the duplex unit (Door D), and then remove the jam. Open Door A, and then remove the jam. 24x Open each tray, and then remove any jams. Troubleshooting 232 - Lexmark 19Z0100 | User Guide - Page 233
. 2 Flex and stack the media. 3 Reload the multipurpose feeder. 4 Adjust the paper guide. 280-281 Open Door A, and then remove the jam. Lift Door F, and then remove CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the - Lexmark 19Z0100 | User Guide - Page 234
removed. 3 Close Door A. 202 paper jam 1 Open Door A by pushing the release latch up and lowering the door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching - Lexmark 19Z0100 | User Guide - Page 235
-231 paper jams 203 paper jam 1 Open Door A by pushing the release latch up and lowering the door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching - Lexmark 19Z0100 | User Guide - Page 236
2 Open Door E by pushing the release latch and lowering the door. 3 Pull the jam up. 4 Close Door E. 5 Close Door A. Troubleshooting 236 - Lexmark 19Z0100 | User Guide - Page 237
230 paper jam 1 Open Door D. 2 Remove the jam. 3 Close Door D. Troubleshooting 237 - Lexmark 19Z0100 | User Guide - Page 238
4 Open Door A by pushing the release latch up and lowering the door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 5 Open Door E by pushing the release - Lexmark 19Z0100 | User Guide - Page 239
6 Pull the jam up. 7 Close Door E. 8 Close Door A. 231 paper jam 1 Open Door D. Troubleshooting 239 - Lexmark 19Z0100 | User Guide - Page 240
2 Remove the jam. 3 Close Door D. 4 Open Door A by pushing the release latch up and lowering the door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Troubleshooting 240 - Lexmark 19Z0100 | User Guide - Page 241
it easier to remove the jam. Make sure all paper fragments are removed. 6 Close Door A. 24x paper jam Jam in Tray 1 1 Remove Tray 1 from the printer. Troubleshooting 241 - Lexmark 19Z0100 | User Guide - Page 242
, then the printer resumes printing. Clearing Area A 1 Open Door A by pushing the release latch up and lowering the door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Troubleshooting 242 - Lexmark 19Z0100 | User Guide - Page 243
2 Pull the jam up and toward you. Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed. 3 Close Door A. Clearing Area B 1 Open Door B. Troubleshooting 243 - Lexmark 19Z0100 | User Guide - Page 244
2 Pull the jam up and toward you. 3 Close Door B. 4 Touch Continue. Clearing Area C 1 Open Door C. Troubleshooting 244 - Lexmark 19Z0100 | User Guide - Page 245
fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 3 Load the paper into the multipurpose feeder. 4 Adjust the paper guide to rest lightly against the edge of the paper. Troubleshooting 245 - Lexmark 19Z0100 | User Guide - Page 246
Door A by pushing the release latch up and lowering the door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching jam. Make sure all paper fragments are removed. 3 Close Door A. Troubleshooting 246 - Lexmark 19Z0100 | User Guide - Page 247
4 Open Door F. 5 Remove the jam. 6 Close Door F. Troubleshooting 247 - Lexmark 19Z0100 | User Guide - Page 248
282 paper jam 1 Open Door F. 2 Remove the jam. 3 Close Door F. Troubleshooting 248 - Lexmark 19Z0100 | User Guide - Page 249
283, 289 staple jams 283 paper jam 1 Lift Door H. 2 Remove the jam. 3 Close Door H. 289 staple error 1 Open Door G. Troubleshooting 249 - Lexmark 19Z0100 | User Guide - Page 250
colored tab to remove the staple cartridge. 4 Use the metal tab to lift the staple guard, and then pull out the sheet of staples. Discard the entire sheet. 5 Look through the clear covering on the bottom of the cartridge holder to make sure no staples are jammed at the entrance. Troubleshooting 250 - Lexmark 19Z0100 | User Guide - Page 251
6 Press down on the staple guard until it snaps securely into place. 7 Push the cartridge holder firmly into the stapler until the holder clicks into place. 8 Close Door G. Priming Stapler appears. Priming ensures the stapler is functioning properly. Troubleshooting 251 - Lexmark 19Z0100 | User Guide - Page 252
28x paper jam 284 paper jam 1 Open Door F. 2 Remove the jam. 3 Close Door F. Troubleshooting 252 - Lexmark 19Z0100 | User Guide - Page 253
4 Open Door G. 5 Remove the jam. 6 Close Door G. 7 Lift Door H. 8 Remove the jam. 9 Close Door H. Troubleshooting 253 - Lexmark 19Z0100 | User Guide - Page 254
285-286 paper jams 1 Lift Door H. 2 Remove the jam. 3 Close Door H. 287-288 paper jams 1 Open Door F. Troubleshooting 254 - Lexmark 19Z0100 | User Guide - Page 255
2 Remove the jam. 3 Close Door F. 4 Open Door G. 5 Remove the jam. 6 Close Door G. 290-294 paper jams 1 Remove all original documents from the ADF. 2 Lift the ADF cover latch. Troubleshooting 255 - Lexmark 19Z0100 | User Guide - Page 256
3 Open the ADF cover, and then remove any jammed paper. 4 Raise the sheet guard. 5 Turn the paper advance wheel to the left to remove any jammed pages. 6 Close the ADF cover. Troubleshooting 256 - Lexmark 19Z0100 | User Guide - Page 257
cover, and remove any jammed pages. 8 Close the scanner cover. 9 Touch Continue. 293 paper jam The printer was sent a scan job, but found no original document in the ADF. Try one or more of the clears. A new scan job containing the same parameters as the previous job starts. Troubleshooting 257 - Lexmark 19Z0100 | User Guide - Page 258
is Not Connected, check the network cables, and then try printing the network setup page again. Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com. Troubleshooting 258 - Lexmark 19Z0100 | User Guide - Page 259
Lexmark Web site at www.lexmark.com. MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling PROTECT SETTING TO OFF 1 Make sure the printer is on and Ready appears. 2 On the - Lexmark 19Z0100 | User Guide - Page 260
specify the type from the Print dialog. Incorrect characters print MAKE SURE THE PRINTER IS NOT IN HEX TRACE MODE If Ready Hex appears on the display of paper in each tray to be linked. • Move the paper guides to the correct positions for the paper size loaded in each tray. USE Troubleshooting 260 - Lexmark 19Z0100 | User Guide - Page 261
INCREASE THE PRINT TIMEOUT VALUE 1 Make sure the printer is on and Ready appears. 2 On the home 8 Touch Submit. 9 Touch . Solving copy problems Copier does not respond These are possible solutions. Try any error messages. CHECK THE POWER Make sure the printer is plugged in, the power is on, and - Lexmark 19Z0100 | User Guide - Page 262
MESSAGES Clear any error messages. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with background removal setting. • Adjust the darkness to a lighter setting. Troubleshooting 262 - Lexmark 19Z0100 | User Guide - Page 263
specify the size from the Page Setup dialog. Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, then make sure: • The printer is turned on. • The printer cable is securely attached to the printer and the host computer, print server, option, or other network - Lexmark 19Z0100 | User Guide - Page 264
Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem with the scanner. Scan was not successful These are possible solutions. Try one or or photo is loaded facedown on the scanner glass in the upper left corner. Troubleshooting 264 - Lexmark 19Z0100 | User Guide - Page 265
USB cable is securely connected to the computer and the printer. Solving fax problems Caller ID is not shown Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service. If your region supports multiple caller ID patterns, you may have to change - Lexmark 19Z0100 | User Guide - Page 266
service, then connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider. • If you are using DSL, then connect to a DSL filter or router that will support . Troubleshooting 266 - Lexmark 19Z0100 | User Guide - Page 267
answers. If you have extension phones on the same line as the printer, or subscribe to the telephone company's Distinctive Ring service, then keep the Ring Delay setting at 4. 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the - Lexmark 19Z0100 | User Guide - Page 268
dial the telephone number manually. Received fax has poor been a problem with the quality of the Cartridge low appears or when you experience faded print, replace the cartridge. MAKE SURE THE FAX TRANSMISSION SPEED IS NOT SET TOO HIGH Decrease the incoming fax transmission speed: 1 Type the printer - Lexmark 19Z0100 | User Guide - Page 269
with the option, or go to www.lexmark.com/publications to view the option instruction sheet. MAKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option. For more information, see "Updating available options in the printer driver" on page 39. Paper trays These are - Lexmark 19Z0100 | User Guide - Page 270
came with the paper tray, or go to www.lexmark.com/publications to view the paper tray instruction sheet. Solving 2,000-sheet drawer problems Try one or more of the following: THE ELEVATOR TRAY IS NOT WORKING PROPERLY • Make sure the printer is properly connected to the 2,000-sheet drawer. • Make - Lexmark 19Z0100 | User Guide - Page 271
the Software and Documentation CD, and then select the Networking Guide link under Publications on this CD. USB/parallel interface card connected to the printer system board. • Make sure you are using the correct cable and that it is securely connected. Solving paper feed problems Paper frequently - Lexmark 19Z0100 | User Guide - Page 272
the multipurpose feeder. CHECK THE PAPER GUIDES Move the guides in the tray to the correct problems Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load Letter- or A4-size paper in the tray. Troubleshooting - Lexmark 19Z0100 | User Guide - Page 273
MAY BE LOW When 88 Cartridge Low appears, order a new toner cartridge. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Clipped images Try one or more of the following: CHECK THE GUIDES Move the width and length guides in the tray to the - Lexmark 19Z0100 | User Guide - Page 274
paper type setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Type setting. 2 Before sending the TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For - Lexmark 19Z0100 | User Guide - Page 275
PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer package. • Store paper in its original wrapper until you use it. Troubleshooting 275 - Lexmark 19Z0100 | User Guide - Page 276
THE TONER MAY BE LOW When 88 Cartridge Low appears or when the print becomes faded, replace the toner cartridge. THE FUSER MAY BE WORN OR Contrast setting is too high. • Change these settings from the printer control panel Quality menu. • For Windows users, change these settings . Troubleshooting 276 - Lexmark 19Z0100 | User Guide - Page 277
in the tray: 1 From the printer control panel Paper menu, check . THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Print is • Change these settings from the printer control panel Quality menu. • For loaded in the tray: 1 From the printer control panel Paper menu, check the Paper - Lexmark 19Z0100 | User Guide - Page 278
.2 mm (3.71 in.) Skewed print CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER Make sure you are using paper that meets the printer specifications. Solid black or white streaks appear on transparencies or paper Troubleshooting 278 - Lexmark 19Z0100 | User Guide - Page 279
printer control panel Paper Menu, select the Default Source. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper source from the Print dialog and pop-up menus. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Troubleshooting - Lexmark 19Z0100 | User Guide - Page 280
paper path around the toner cartridge. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Clear any paper you see. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Troubleshooting 280 - Lexmark 19Z0100 | User Guide - Page 281
CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. THE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls. THERE IS TONER IN THE PAPER PATH Contact Customer Support printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the tray. Troubleshooting 281 - Lexmark 19Z0100 | User Guide - Page 282
type from the Print dialog. Contacting Customer Support When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For more - Lexmark 19Z0100 | User Guide - Page 283
in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. If you don't have access to - Lexmark 19Z0100 | User Guide - Page 284
PrintCryption are trademarks of Lexmark International, Inc. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company's designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible - Lexmark 19Z0100 | User Guide - Page 285
not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. 53 dBA Ready 32 dBA Values are subject to change. See www.lexmark.com for current values. Temperature information Ambient temperature Shipping temperature Storage temperature - Lexmark 19Z0100 | User Guide - Page 286
Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer STAR Any Lexmark product bearing by Lexmark. Laser notice The printer is be hazardous. The printer contains internally a Class The laser system and printer are designed so there - Lexmark 19Z0100 | User Guide - Page 287
table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is - Lexmark 19Z0100 | User Guide - Page 288
label A laser notice label may be affixed to this printer as shown: European Community (EC) directives conformity This of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product satisfies the Class A - Lexmark 19Z0100 | User Guide - Page 289
in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack. A plug and jack used to connect this equipment to the premises' wiring and telephone network must comply with the applicable - Lexmark 19Z0100 | User Guide - Page 290
service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC - Lexmark 19Z0100 | User Guide - Page 291
for the Facsimile User Instructions. The grant of a services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service any 30 minute period for any single manual call initiation, and • The equipment shall filter (Lexmark part number 14B5109 or 80D1877) - Lexmark 19Z0100 | User Guide - Page 292
the CE marking. A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information. Regulatory - Lexmark 19Z0100 | User Guide - Page 293
the antenna provided. Use of any other antenna is strictly prohibited per regulations of Industry Canada. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that - Lexmark 19Z0100 | User Guide - Page 294
the CE marking. A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information. Products - Lexmark 19Z0100 | User Guide - Page 295
use only. A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information. Česky Spole - Lexmark 19Z0100 | User Guide - Page 296
av direktiv 1999/5/EG. Statement of Limited Warranty Lexmark X86x Series Lexmark International, Inc., Lexington, KY This limited warranty applies with the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. To obtain warranty service you may - Lexmark 19Z0100 | User Guide - Page 297
attachments -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its - Lexmark 19Z0100 | User Guide - Page 298
suppliers, governs your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product. The term "Software Program" includes machine-readable instructions, audio/visual content (such as images and recordings), and associated media, printed materials - Lexmark 19Z0100 | User Guide - Page 299
OF THE NATURE OF THE CLAIM, INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY), AND EVEN IF LEXMARK, OR ITS SUPPLIERS, AFFILIATES, OR REMARKETERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY YOU BASED ON A THIRD - Lexmark 19Z0100 | User Guide - Page 300
the number of authorized users to the number specified in your agreement with Lexmark. You may not separate the components of the Software Program for use on taxes including, without limitation, any goods and services and personal property taxes, resulting from this Agreement or your Use - Lexmark 19Z0100 | User Guide - Page 301
with the terms of this License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement - Lexmark 19Z0100 | User Guide - Page 302
cartridge 224 31.yy Replace defective or missing cartridge 224 32 Cartridge part number unsupported by device 224 34 Incorrect media, check guides 225 34 Short paper 224 35 Insufficient memory to support Customer Support 282 canceling a job from Macintosh 80 from the printer control - Lexmark 19Z0100 | User Guide - Page 303
service 106 regional adapters 107 conservation settings Power Saver 22 Quiet Mode 22 conserving supplies 198 contacting Customer Support 282 control panel, printer 14 copy quality adjusting 88 improving 95 copy screen options 92, 93, 94 Copy Settings menu 156 copy troubleshooting 's Guide 212 - Lexmark 19Z0100 | User Guide - Page 304
network 40, 43 installing options in driver 39 printer software 38 installing options order of installation 34 installing printer software adding options 39 internal print server installing 30 troubleshooting 271 Internal Solutions Port troubleshooting 271 Internal Solutions Port, network changing - Lexmark 19Z0100 | User Guide - Page 305
Manual Feeder with 221 Load Manual Feeder with 221 Load Manual Feeder with 221 Load Manual Feeder with 221 Load manual troubleshooting 149 moving the printer 207, 210 143 network setup page 38 Networking Guide 212 noise reducing 22 noise emission - Lexmark 19Z0100 | User Guide - Page 306
199 staple cartridges 199 ordering supplies toner cartridge 199 output size setting 52 paper feed troubleshooting message remains after jam is supported 66 Paper Texture menu 132 paper type custom 62 paper types supported by printer 69 where to load 69 paper weights supported by printer - Lexmark 19Z0100 | User Guide - Page 307
options troubleshooting 2,000-sheet drawer 270 flash memory card 270 hard disk with adapter 270 internal print server 271 Internal Solutions Port 271 memory card 270 option not working 269 paper trays 269 USB/parallel interface card 271 printer problems, solving basic 215 printing directory list - Lexmark 19Z0100 | User Guide - Page 308
paper using 21 recycling Lexmark products 23 toner cartridges 24 WEEE statement 286 reducing 224 scan quality, improving 126 scan troubleshooting cannot scan from a computer 265 partial printer on a wired network (Macintosh) 45 on a wired network (Windows) 45 Setup menu 182 shipping the printer - Lexmark 19Z0100 | User Guide - Page 309
62 tray unlinking 62 trays linking 61, 62 unlinking 61, 62 troubleshooting checking an unresponsive printer 215 checking an unresponsive scanner 263 contacting Customer Support 282 solving basic printer problems 215 troubleshooting, copy copier does not respond 261 partial document or photo copies
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X860de, X862de , X864de
User's Guide
April 2009
www.lexmark.com
Machine type(s):
7500
Model(s):
432, 632, 832