Lexmark 19Z0200 User's Guide
Lexmark 19Z0200 - X 860de 4 B/W Laser Manual
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UPC - 734646150224
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- Lexmark 19Z0200 | User's Guide - Page 1
X860de, X862de, X864de User's Guide March 2012 Machine type(s): 7500 Model(s): 432, 632, 832 www.lexmark.com - Lexmark 19Z0200 | User's Guide - Page 2
27 Installing internal options...27 Installing hardware options...36 Attaching cables...38 Verifying printer setup...39 Setting up the printer software...40 Setting up wireless printing...42 Installing the printer on a wired network 47 Changing port settings after installing a new network Internal - Lexmark 19Z0200 | User's Guide - Page 3
the short-edge orientation 64 Linking and unlinking trays...64 Paper and specialty media guidelines 67 Paper guidelines...67 Storing paper...69 Supported paper sizes, types, and weights 69 Printing...74 Printing a document...74 Printing on specialty media...75 Printing confidential and other held - Lexmark 19Z0200 | User's Guide - Page 4
drive 127 Scanning to a computer...127 Scanning to a flash drive...128 Understanding scan profile options...128 Improving scan quality...130 Understanding printer menus 131 Menus list...131 Paper menu...132 Reports menu...142 Network/Ports menu...144 Security menu...153 Settings menu...156 Booklet - Lexmark 19Z0200 | User's Guide - Page 5
218 Troubleshooting 219 Solving basic problems...219 Understanding printer messages...220 Clearing jams...235 Solving printing problems...262 Solving copy problems...265 Solving scanner problems...267 Solving fax problems...269 Solving option problems...273 Solving paper feed problems...276 - Lexmark 19Z0200 | User's Guide - Page 6
Contents 6 Edition notice...288 Power consumption...292 Index...308 - Lexmark 19Z0200 | User's Guide - Page 7
battery. Do not recharge, disassemble, or incinerate a lithium battery. Discard used batteries according to the manufacturer's instructions and local regulations. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool - Lexmark 19Z0200 | User's Guide - Page 8
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. Refer service or repairs, other printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS - Lexmark 19Z0200 | User's Guide - Page 9
) • Caring for and maintaining the printer • Troubleshooting and solving problems User's Guide-The User's Guide is available on the Software and Documentation CD. For updates, check our Web site at http://support.lexmark.com. Instructions for: Networking Guide- Open the Software and • Installing - Lexmark 19Z0200 | User's Guide - Page 10
located in the printer Program folder or on the desktop, depending on your operating system. Latest supplemental information, updates, and technical support: Lexmark Support Web site- • Documentation http://support.lexmark.com • Driver downloads • Live chat support • E‑mail support Note: Select - Lexmark 19Z0200 | User's Guide - Page 11
Learning about the printer 11 - Clean, dry, and free of dust • Allow the following recommended amount of space around the printer for proper ventilation: 5 4 3 1 460 mm (18.1 in.) 2 640 mm (25.2 in.) 3 460 mm (18.1 in.) 4 200 mm (7.9 in.) 5 1724 mm (67.9 in.) 1 2 - Lexmark 19Z0200 | User's Guide - Page 12
Learning about the printer Printer configurations Basic model 1 Scanner 2 Printer control panel 3 Standard exit bin 4 Multipurpose feeder 5 Tray 1 (standard tray) 6 Tray 2 7 Tray 3 8 Tray 4 12 1 2 3 4 5 6 7 8 - Lexmark 19Z0200 | User's Guide - Page 13
scan-to-network capability for large workgroups. You can: • Make quick copies, or change the settings on the printer control panel to perform specific copy jobs. • Send a fax using the printer control panel. • Send a fax to multiple fax destinations at the same time. • Scan documents and send them - Lexmark 19Z0200 | User's Guide - Page 14
Learning about the printer 14 Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass ABC Use the ADF for multiple‑page documents. Use the scanner glass - Lexmark 19Z0200 | User's Guide - Page 15
Learning about the printer 15 Understanding the printer control panel 1 2 Item 1 Display 2 Keypad 10 1 2 3 ABC DEF 4 5 6 GHI JKL MNO Destination List, press to delete the right-most digit of a number entered manually. You can also press to delete an entire shortcut entry. Once an - Lexmark 19Z0200 | User's Guide - Page 16
Stopped appears on the display. 9 Front USB port 10 Common Access Card reader Insert a USB flash drive to send data to the printer. An option that limits the use of certain printer functions to authenticated users. A common access card is required for use. Understanding the home screen After the - Lexmark 19Z0200 | User's Guide - Page 17
as Toner Low. • Shows intervention messages to give instructions on what you should do so the printer can continue processing, such as Close door or Insert print cartridge. 6 Status/Supplies Appears on the display whenever the printer status includes a message requiring intervention. Touch this - Lexmark 19Z0200 | User's Guide - Page 18
• Profile names • Bookmark container or job names • USB container or job names for supported extensions only Opens a screen containing all the held jobs This button appears on the screen when the printer is unlocked and Device Lockout Personal Identification Number (PIN) has been set. Touching this - Lexmark 19Z0200 | User's Guide - Page 19
Learning about the printer 19 Sample touch screen Button Home Function Returns to the home screen Scroll down Opens a drop‑down list Left scroll decrease Scrolls to another value - Lexmark 19Z0200 | User's Guide - Page 20
Learning about the printer 20 Button Submit Function Saves a value as the new user default setting Back Navigates back to the previous screen Other touch-screen buttons Button Down - Lexmark 19Z0200 | User's Guide - Page 21
Learning about the printer Button Cancel Jobs Continue 21 Function Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items - Lexmark 19Z0200 | User's Guide - Page 22
Learning about the printer 22 Features Feature Menu trail line: Menus > Settings > Copy Settings > Number of Copies Attendance message alert Description A Menu trail line is located at the top - Lexmark 19Z0200 | User's Guide - Page 23
Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In 1998, Lexmark that paper meeting these guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under normal - Lexmark 19Z0200 | User's Guide - Page 24
address in the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Settings, and then click - Lexmark 19Z0200 | User's Guide - Page 25
and cartridge alarm sounds are turned off. • The printer will ignore the Advance Start command. Use factory default settings. This setting supports the performance specifications for your printer. Recycling Lexmark strives to be an environmentally responsible provider of products and services. From - Lexmark 19Z0200 | User's Guide - Page 26
are either reused or demanufactured for recycling. Boxes used to return the cartridges are also recycled. To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also do the following: 1 Visit - Lexmark 19Z0200 | User's Guide - Page 27
turn them off as well, and unplug any cables going into the printer. You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this section explain how to install the available cards; you can also use them to locate a card for removal. Available - Lexmark 19Z0200 | User's Guide - Page 28
screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the - Lexmark 19Z0200 | User's Guide - Page 29
memory card CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the - Lexmark 19Z0200 | User's Guide - Page 30
Additional printer setup 30 3 Open the memory card connector latches. 4 Align the notch on the memory card with the ridge on the connector. 5 Push the memory card straight into the connector until it clicks into place. 6 Reattach the system board cover. - Lexmark 19Z0200 | User's Guide - Page 31
. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the - Lexmark 19Z0200 | User's Guide - Page 32
card CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the - Lexmark 19Z0200 | User's Guide - Page 33
side of the connector slot. Gently tighten the screw to secure the card to the system board tray. 7 Reinstall the system board. Installing a printer hard disk CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the - Lexmark 19Z0200 | User's Guide - Page 34
Additional printer setup 34 3 Attach the ribbon cable to the hard disk. 4 Attach the mounting plate to the hard disk with the screws. 5 Press the ribbon cable connector into the hard disk connector on the system board. - Lexmark 19Z0200 | User's Guide - Page 35
board Warning-Potential Damage: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Note: This operation requires a #2 Phillips screwdriver. 1 Gently insert the system - Lexmark 19Z0200 | User's Guide - Page 36
(MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Install the printer and any options you have purchased in the following order: CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional - Lexmark 19Z0200 | User's Guide - Page 37
setup 37 Installing optional trays The printer supports the following optional input sources: • 2 Tray Module (two 500‑sheet trays) • 2,000‑sheet dual input trays • 2,000‑sheet high capacity feeder • Duplex unit CAUTION-POTENTIAL INJURY: The printer weight is greater than 55kg (121 lbs), and - Lexmark 19Z0200 | User's Guide - Page 38
software to recognize the optional input source. For more information, see "Updating available options in the printer driver" on page 41. Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable. Be sure to match the following: • The USB symbol on the cable with - Lexmark 19Z0200 | User's Guide - Page 39
, choose another value, and save it. To restore the factory default settings, see "Restoring the factory default settings" on page 218. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Reports. 4 Touch Menu Settings Page. The menu settings page prints and the - Lexmark 19Z0200 | User's Guide - Page 40
appears. 4 Double-click the Install icon. 5 Follow the instructions on the screen. Using the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com. 2 From the Drivers & Downloads menu, click Driver Finder. 3 Select your printer, and then select your operating system. 4 Download the - Lexmark 19Z0200 | User's Guide - Page 41
setup 41 Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users 1 Do one of the following: In Windows Vista a Click - Lexmark 19Z0200 | User's Guide - Page 42
ad hoc networks will also require the auto setting. Check with your system support person if you are not sure which channel to select. • Security see the Networking Guide on the Software and Documentation CD. Installing the printer on a wireless network (Windows) Before you install the printer on a - Lexmark 19Z0200 | User's Guide - Page 43
Additional printer setup 43 1 2 Make sure the printer and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the screen. 2 Insert the Software and Documentation CD. 3 Click Install. 4 Click Agree. 5 Click Suggested. 6 Click Wireless Network Attach. - Lexmark 19Z0200 | User's Guide - Page 44
cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. 8 Follow the on‑screen instructions to complete the software installation. Note: Basic is the - Lexmark 19Z0200 | User's Guide - Page 45
3 Open the Safari browser. 4 From the Bookmarks drop-down menu, select Show. 5 Under Collections, select Bonjour or Rendezvous, and then double‑click the printer name. Note: The application is referred to as Rendezvous in Mac OS X version 10.3, but is now called Bonjour by Apple Computer. 6 From the - Lexmark 19Z0200 | User's Guide - Page 46
are using a wireless router. 3 Select the type of security you use to protect your wireless network. 4 Enter the security information necessary for the printer to join your wireless network. 5 Click Submit. 6 Open the AirPort application on your computer: In Mac OS X version 10.5 or later a From the - Lexmark 19Z0200 | User's Guide - Page 47
second pop‑up menu, select Local AppleTalk zone. 9 Select the printer from the list. 10 Click Add. Installing the printer on a wired network Use the following instructions to install the printer on a wired network. These instructions apply to Ethernet and fiber optic network connections. Before you - Lexmark 19Z0200 | User's Guide - Page 48
printer does not appear in the list of discovered printers, click Add Port and follow the on‑screen instructions. 9 Follow the on‑screen instructions access for computers on a different subnet than the printer. 4 Install the drivers and add the printer. a Install a PPD file on the computer: - Lexmark 19Z0200 | User's Guide - Page 49
the first pop‑up menu, choose AppleTalk. 8 From the second pop‑up menu, select Local AppleTalk zone. 9 Select the printer from the list. 10 Click Add. Note: If the printer doesn't show up in the list, you may need to add it using the IP address. Contact your system support person for assistance. - Lexmark 19Z0200 | User's Guide - Page 50
installing a new network Internal Solutions Port When a new network Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated because the printer will be assigned a new IP address. All computers that access - Lexmark 19Z0200 | User's Guide - Page 51
the network setup page. You will need the IP address if you are configuring access for computers on a different subnet than the printer. 3 Add the printer: • For IP printing: In Mac OS X version 10.5 or later a From the Apple menu, choose System Preferences. b Click Print & Fax. c Click +. d Click - Lexmark 19Z0200 | User's Guide - Page 52
settings page. 2 Install the printer driver: a Insert the Software and manually: 1 Click , or click Start and then click Run. 2 In the Run or Start Search box, type D:\setup.exe, where D is the letter of your CD or DVD drive. b Click Install Printer and Software. c Click Agree to accept the Printer - Lexmark 19Z0200 | User's Guide - Page 53
computer (example: COM1). d Click Properties. e On the Port Settings tab, set the serial parameters to the same serial parameters in the printer. Look for the printer settings under the serial heading on the Menu Settings page you printed earlier. f Click OK, and then close all the windows. g Print - Lexmark 19Z0200 | User's Guide - Page 54
guides in the tray for all trays except the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually manually for all trays that do not contain plain paper. 1 Make sure the printer Width • Portrait Height Note: The smallest supported Universal size is 98.4 x 89 mm - Lexmark 19Z0200 | User's Guide - Page 55
return to the home screen. Loading the standard or optional 500‑sheet trays The printer has two standard 500‑sheet trays (Tray 1 and Tray 2), and it may have one or more optional 500‑sheet trays. All 500‑sheet trays support the same paper sizes and types. Paper may be loaded in the trays - Lexmark 19Z0200 | User's Guide - Page 56
in the short‑edge orientation to create booklets if the optional booklet finisher is installed. Long‑edge orientation Short‑edge orientation 5 Make sure the paper guides are secure against the edges of the paper. - Lexmark 19Z0200 | User's Guide - Page 57
. From the Size Sensing menu, specify which size you want the printer to detect. Load either A5‑ or Statement‑size paper in the paper trays, but not both. Note: The multipurpose feeder does not use auto‑size sensing and can support both A5‑ and Statement‑size print jobs. The Size Sensing setting - Lexmark 19Z0200 | User's Guide - Page 58
the trays. From the Size Sensing menu, specify which size you want the printer to detect. Load either B5‑ or Executive‑size paper in the paper both. Note: The multipurpose feeder does not use auto‑size sensing and can support both B5‑ and Executive‑size print jobs. The Size Sensing setting does - Lexmark 19Z0200 | User's Guide - Page 59
Loading paper and specialty media 59 2 If you are loading paper with a different width or length, then adjust the width and length guides. 3 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. - Lexmark 19Z0200 | User's Guide - Page 60
Loading paper and specialty media 60 4 Load paper in the tray with the print side down. MAX • Place pre-punched paper with the holes toward the left side of the tray. • When loading letterhead, place the header toward the front of the tray. 5 Insert the tray. Loading the 2,000-sheet dual input - Lexmark 19Z0200 | User's Guide - Page 61
Loading paper and specialty media 61 2 Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. 3 Flex the sheets : Make sure the paper is below the maximum fill line on the rear guide. Overloading may cause jams. 5 Insert the tray. - Lexmark 19Z0200 | User's Guide - Page 62
manual printer control panel indicator light is blinking. Doing so may cause a jam. 1 Lower the multipurpose feeder. 2 Pull the tray extension out. Note: Do not place objects on the multipurpose feeder. Also, avoid pressing down on it or applying excessive force to it. 3 Slide the width guides - Lexmark 19Z0200 | User's Guide - Page 63
paper or specialty media into the feeder. Note: Make sure the paper is below the maximum fill line. Overloading may cause jams. 6 Slide the width guides until they lightly rest against the edge of the paper. 7 Set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and - Lexmark 19Z0200 | User's Guide - Page 64
or A4‑size paper in the short-edge orientation By default, the printer is set to recognize letter- or A4-size paper loaded in the position of the paper guides in each tray except the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually from the Paper Size - Lexmark 19Z0200 | User's Guide - Page 65
for the multipurpose feeder are not automatic; they must be set manually from the Paper Size menu. Warning-Potential Damage: Do not assign paper type name to a tray when linking or unlinking the tray. 1 Make sure the printer is on and Ready appears. 2 From the home screen, touch . 3 Touch Paper - Lexmark 19Z0200 | User's Guide - Page 66
Loading paper and specialty media 66 8 Click Submit. Submitting Selection appears. 9 Click Custom Types. Custom Types appears, followed by your custom name. 10 Select a Paper Type setting from the picklist next to your custom name. 11 Click Submit. Submitting Selection appears. - Lexmark 19Z0200 | User's Guide - Page 67
we recommend 90 g/m2 (24 lb) or heavier paper. Note: Duplex is supported only for 60‑g/m2-120‑g/m2 (16‑lb-32‑lb bond) paper. Curl Curl its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. - Lexmark 19Z0200 | User's Guide - Page 68
in fewer paper feeding problems and better print quality. recommended for use with the printer: • Chemically treated papers used Using appropriate paper prevents jams and helps ensure trouble‑free printing. To help avoid jams and resistant inks designed for use in xerographic copiers. The ink must - Lexmark 19Z0200 | User's Guide - Page 69
either A5‑ or statement‑size paper in the paper trays, but not both. 2 This paper size is supported only when the source is non‑size sensing or when size sensing is disabled. 3 The printer trays cannot distinguish between B5‑ and Executive‑size paper when both sizes are loaded in the trays. From - Lexmark 19Z0200 | User's Guide - Page 70
either A5‑ or statement‑size paper in the paper trays, but not both. 2 This paper size is supported only when the source is non‑size sensing or when size sensing is disabled. 3 The printer trays cannot distinguish between B5‑ and Executive‑size paper when both sizes are loaded in the trays. From - Lexmark 19Z0200 | User's Guide - Page 71
either A5‑ or statement‑size paper in the paper trays, but not both. 2 This paper size is supported only when the source is non‑size sensing or when size sensing is disabled. 3 The printer trays cannot distinguish between B5‑ and Executive‑size paper when both sizes are loaded in the trays. From - Lexmark 19Z0200 | User's Guide - Page 72
either A5‑ or statement‑size paper in the paper trays, but not both. 2 This paper size is supported only when the source is non‑size sensing or when size sensing is disabled. 3 The printer trays cannot distinguish between B5‑ and Executive‑size paper when both sizes are loaded in the trays. From - Lexmark 19Z0200 | User's Guide - Page 73
Paper and specialty media guidelines 73 Paper type Paper Card stock Transparencies Paper Labels Bond Letterhead Envelopes Standard Multipurpose 500‑sheet trays tray (Tray 1 and Tray 2) Optional 500‑sheet trays X X Optional 2,000‑sheet dual input trays Optional 2,000‑sheet high capacity - Lexmark 19Z0200 | User's Guide - Page 74
open, click File > Print. If necessary, click the disclosure triangle to see more options. 2 From the print options or Copies & Pages pop‑up menu, choose Printer Features. 3 From the Feature Sets pop‑up menu, choose Paper. 4 From the Paper type pop‑up menu, choose a paper type. 5 Click Print. In Mac - Lexmark 19Z0200 | User's Guide - Page 75
media Tips on using letterhead Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers. Placing paper in the trays Page orientation is important when printing on letterhead. Use the following sections to determine which direction - Lexmark 19Z0200 | User's Guide - Page 76
Printing Short‑edge orientation Without finisher 76 Long‑edge orientation Without finisher ABC ABC High capacity feeder Without finisher With finisher Simplex (one-sided) printing ABC Duplex (two-sided) printing Simplex (one-sided) printing Duplex (two-sided) printing - Lexmark 19Z0200 | User's Guide - Page 77
. • To prevent print quality problems, avoid getting fingerprints on the transparencies Lexmark Web site at www.lexmark.com. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities. • Use envelopes designed specifically for laser printers - Lexmark 19Z0200 | User's Guide - Page 78
Guide available on the Lexmark Web site at http://support.lexmark.com. When printing on labels: • Use labels designed specifically for laser/LED printers printer and the cartridge with adhesive, and could void the printer and cartridge strip on the leading and driver edge, and use a non‑ problems. - Lexmark 19Z0200 | User's Guide - Page 79
the Held Jobs menu. Repeat When you send a Repeat print job, the printer prints all requested copies of the job and stores the job in memory so Other types of held jobs include: • Profiles from various sources including Lexmark Document Solutions Suite (LDSS) • Forms from a kiosk • Bookmarks • - Lexmark 19Z0200 | User's Guide - Page 80
from a flash drive A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, .html, .xps, and .dcx. Lexmark has tested and approved the following USB flash memory - Lexmark 19Z0200 | User's Guide - Page 81
Tables) system. Devices formatted with NTFS (New Technology File System) or any other file system are not supported. • If selecting an encrypted .pdf file, then enter the file password from the printer control panel. • Before printing an encrypted .pdf file, enter the file password from the - Lexmark 19Z0200 | User's Guide - Page 82
appears. 5 Touch Print Directory. Printing the print quality test pages Print the print quality test pages to isolate print quality problems. 1 Turn the printer off. 2 Hold down and 6MNO while turning the printer on. 3 Release the buttons when the screen with the progress bar appears. The - Lexmark 19Z0200 | User's Guide - Page 83
users In Mac OS X version 10.5 or later: 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax, and then double‑click the printer icon. 3 From the printer window, select the job to cancel. 4 From the icon bar at the top of the window, click the Delete icon. In Mac OS X version - Lexmark 19Z0200 | User's Guide - Page 84
Printing 84 4 From the printer window, select the job to cancel. 5 From the icon bar at the top of the window, click the Delete icon. Supported finishing features 1 2 3 4 1 Standard bin 2 Finisher Bin 1 3 Finisher Bin 2 4 Finisher Bin 3 Standard bin • The paper capacity is 300 sheets. • - Lexmark 19Z0200 | User's Guide - Page 85
features Size Two‑hole punch* Three‑ or Offset Single staple Dual staple Four‑hole punch A3 A4 Note: Supported only if feeding orientation is long edge. Note: Supported only if feeding orientation is long edge. A5 X X X X X Executive Folio X JIS B4 JIS B5 Legal X Letter Note - Lexmark 19Z0200 | User's Guide - Page 86
Universal X X X Envelopes (any size) X X X SEF-The paper is loaded in the short edge orientation. The short edge of the paper enters the printer first. Bi fold-Each page is individually folded and stacked separately. Booklet fold-A multiple-page job is folded along the center into a single - Lexmark 19Z0200 | User's Guide - Page 87
clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press . 4 If you placed the document on the scanner glass, then touch Finish the Job to return to the home screen. Copying - Lexmark 19Z0200 | User's Guide - Page 88
glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Copy from, and then identify to, and then touch the tray that contains transparencies, or touch Manual Feeder and then place transparencies in the multipurpose feeder. 6 Touch - Lexmark 19Z0200 | User's Guide - Page 89
document. 5 Touch Copy to, and then touch Manual Feeder and place letterhead face down, top edge loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch from the "Copy from" size, then the printer will scale the size automatically. 6 Touch Copy - Lexmark 19Z0200 | User's Guide - Page 90
touch Manual Feeder or the tray that contains the paper type you want. Note: If you choose Manual Example 1: Copying to mixed paper sizes The printer has two paper trays, one tray loaded with loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch - Lexmark 19Z0200 | User's Guide - Page 91
reduce your copies. Touching "Copy to" or "Copy from" after setting Scale manually changes the scale value back to Auto. 5 Touch Copy It. Adjusting copy . 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Under Content, touch the left - Lexmark 19Z0200 | User's Guide - Page 92
halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper that are composed primarily glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Use the keypad to enter the number - Lexmark 19Z0200 | User's Guide - Page 93
clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Select a duplex setting. 5 Touch Options. 6 Touch Paper Saver. 7 Select the desired output. 8 Touch Print Page Borders if - Lexmark 19Z0200 | User's Guide - Page 94
as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Options. 5 Touch Custom Job. 6 Touch On. 7 Touch Done. 8 Touch Copy It. When the end of a set is reached - Lexmark 19Z0200 | User's Guide - Page 95
magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Options. 5 Touch Overlay. 6 Touch the button containing the overlay you want to use. 7 Touch Done. 8 Touch - Lexmark 19Z0200 | User's Guide - Page 96
" are different, then the printer automatically adjusts the Scale setting to manually send the paper through the multipurpose feeder. • When "Copy to" is set to Auto Size Match, each copy matches the size of the original document. If a matching paper size is not in one of the trays, then the printer - Lexmark 19Z0200 | User's Guide - Page 97
dynamic range of tones in the original document. • Printed Image-Used when copying halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper that are composed primarily of images Sides (Duplex) Use this option to select duplex settings. You - Lexmark 19Z0200 | User's Guide - Page 98
. The word you pick will appear, faintly, in large print across each page. Note: A custom overlay can also be created by your system support person. When a custom overlay is created, a button with an icon of that overlay will be available. Advanced Duplex This option controls whether the documents - Lexmark 19Z0200 | User's Guide - Page 99
Image mode? When should I use Photograph mode? Tip Use Printed Image mode when copying halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper Use Photograph mode when the original document is a high-quality photograph or inkjet print. - Lexmark 19Z0200 | User's Guide - Page 100
IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Default Settings, click E-mail/FTP Settings. 4 Click E- - Lexmark 19Z0200 | User's Guide - Page 101
Creating an e-mail shortcut using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP - Lexmark 19Z0200 | User's Guide - Page 102
2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 Enter the e‑mail address scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch E-mail. 4 Touch Search Address Book. 5 Enter - Lexmark 19Z0200 | User's Guide - Page 103
as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 Type an e-mail address. 5 Touch Options. 6 Touch the button that represents the file type you want to send - Lexmark 19Z0200 | User's Guide - Page 104
scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch E-mail. 4 Type an e-mail address. 5 Touch size of the original document. Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or - Lexmark 19Z0200 | User's Guide - Page 105
pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Color can be turned on or off with any of the Content choices - Lexmark 19Z0200 | User's Guide - Page 106
E-mailing 106 • Photograph-Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved. • Color-Sets - Lexmark 19Z0200 | User's Guide - Page 107
message) and station number (telephone number of the sending fax machine, business, other entity, or individual). To enter your fax setup information, use the printer control panel, or use your browser to access the Embedded Web Server and then enter the Settings menu. Note: If you do not have a TCP - Lexmark 19Z0200 | User's Guide - Page 108
to fax properly. • You do not need to attach the printer to a computer, but you do need to connect it to an analog telephone line to send and receive faxes. Equipment and service options Fax connection setup Connect directly to the telephone line See "Connecting to an analog telephone line - Lexmark 19Z0200 | User's Guide - Page 109
one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to an active analog telephone wall jack. Connecting to a DSL service If you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and - Lexmark 19Z0200 | User's Guide - Page 110
for distinguishing between fax and voice calls. If you subscribe to a distinctive ring service, follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to an active - Lexmark 19Z0200 | User's Guide - Page 111
For some countries or regions, a telephone line adapter is included in the box. 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to the adapter, and then connect the adapter to the active telephone wall jack - Lexmark 19Z0200 | User's Guide - Page 112
to be printed on all outgoing faxes. 7 Click inside the Station Number box, and then enter the printer fax number. 8 Click Submit. Setting the date and time You can set the date and time so If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. - Lexmark 19Z0200 | User's Guide - Page 113
the PostScript printer driver for your printer. 1 From your software program, click File > Print. 2 From the Print window, select your printer, and then . If you do not have an ID and password, get one from your system support person. 4 Click Fax Shortcut Setup. 5 Type a unique name for the shortcut - Lexmark 19Z0200 | User's Guide - Page 114
you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax 1 Type the printer IP address into the address field of your Web browser. and password, get one from your system support person. 4 Click Fax Shortcut Setup. 5 Select the list entry, - Lexmark 19Z0200 | User's Guide - Page 115
as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 Press # , and then enter the shortcut number using the keypad. Using the address book Note: The address book feature is enabled if it contains at - Lexmark 19Z0200 | User's Guide - Page 116
as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Use the keypad to enter the fax number. 5 Touch Options. 6 From the Resolution area, touch the arrows to change - Lexmark 19Z0200 | User's Guide - Page 117
faxed at the scheduled time. Viewing a fax log 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know Job Log or Fax Call Log. Blocking junk faxes 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know - Lexmark 19Z0200 | User's Guide - Page 118
determines the size of the original document. Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photograph. Fax is in Fax Server Mode. Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex ( - Lexmark 19Z0200 | User's Guide - Page 119
is turned off when the delayed fax is scheduled to be sent, the fax is sent the next time the printer is turned on. • Advanced Imaging-Adjusts Background Removal, Color Dropout, Contrast, Mirror Image, Negative Image, Shadow Details, Scan Edge to Edge and Sharpness before you - Lexmark 19Z0200 | User's Guide - Page 120
are released. Held faxes can be released manually or at a scheduled day or time. 1 Type the printer IP address into the address field of Fax Mode menu, select one of the following: • Off • Always On • Manual • Scheduled 8 If you selected Scheduled, then continue with the following steps. Otherwise - Lexmark 19Z0200 | User's Guide - Page 121
Faxing 121 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 From the Fax Forwarding menu under Fax Receive settings, select one of the following: • Print • Print and Forward • Forward 6 From the "Forward to" menu, select one of the following: • Fax • E‑mail • FTP • LDSS • eSF 7 Click inside the - Lexmark 19Z0200 | User's Guide - Page 122
Once an FTP destination has been configured by your system support person, the name of the destination becomes available as another PostScript printer; for example, a color document can be scanned and then sent to a color printer. Sending a guides. 3 On the home screen, touch FTP. 4 Type the FTP - Lexmark 19Z0200 | User's Guide - Page 123
If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch FTP. 4 Touch Search Address If you do not know the IP address of the printer, then print a network setup page and locate the support person. 4 Click FTP Shortcut Setup. 5 Enter the appropriate - Lexmark 19Z0200 | User's Guide - Page 124
"Original Size" is set to Auto Size Sense, the scanner automatically determines the size of the original document. Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be - Lexmark 19Z0200 | User's Guide - Page 125
pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Color can be turned on or off with any of the Content choices - Lexmark 19Z0200 | User's Guide - Page 126
articles, business graphics, and brochures. When should I use Photo Use Photo mode when the original document is composed mostly of photos printed on a laser mode? printer or taken from a magazine or newspaper. - Lexmark 19Z0200 | User's Guide - Page 127
drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images. You can scan the document the Scan Profile list on the display. 7 Click Submit. 8 Review the instructions on the Scan Profile screen. A shortcut number was automatically assigned when you - Lexmark 19Z0200 | User's Guide - Page 128
you are loading a document into the ADF, then adjust the paper guides. 11 Press # , and then enter the shortcut number using the a document into the ADF, then adjust the paper guides. 3 Insert the flash drive into the USB port on the front of the printer. 4 Touch Scan to USB drive. 5 Select the - Lexmark 19Z0200 | User's Guide - Page 129
to compress the scanned output file. Default Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo This increases the amount of information saved. Color This option tells the printer the color of the original documents. You can select Gray, BW ( - Lexmark 19Z0200 | User's Guide - Page 130
of text and graphics. • Text/Photo mode is recommended for magazine articles, business graphics, and brochures. Use Photo mode when scanning photos printed on a laser printer or taken from a magazine or newspaper. - Lexmark 19Z0200 | User's Guide - Page 131
1 Only appears if a wireless card is installed. 2 Depending on the printer setup, this menu item appears as Standard Network or Network . Security Edit Drive Menu Print Settings Help Print all guides Copy guide E‑mail guide Fax guide FTP guide Information guide Print Defects guide Supplies Guide - Lexmark 19Z0200 | User's Guide - Page 132
Understanding printer menus 132 Paper menu Default Source menu Menu item Default Source Tray MP Feeder Manual Paper Manual Env Description Sets • Automatic size sensing is not supported for Oficio, Folio, or Statement paper sizes. • The 2000‑sheet tray supports A4, Letter, and Legal paper - Lexmark 19Z0200 | User's Guide - Page 133
Understanding printer menus 133 Menu item Description Tray Type Plain Paper Card Stock automatically sense paper size. The paper size value must be set. • JIS B5 is supported only if feeding orientation is long edge. Note: Only installed trays, drawers, and feeders are listed in this - Lexmark 19Z0200 | User's Guide - Page 134
Understanding printer menus 134 Menu item Description MP Feeder Type Plain Paper for MP Feeder Type to appear as a menu item. • Plain Paper is the factory default setting. Manual Paper Size A4 A3 Tabloid JIS B4 A5 A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal Specifies the - Lexmark 19Z0200 | User's Guide - Page 135
installed trays, drawers, and feeders are listed in this menu. Configure MP menu Menu item Configure MP Cassette Manual First Description Determines when the printer selects paper from the multipurpose feeder Notes: • Cassette is the factory default setting. • The Cassette setting configures the - Lexmark 19Z0200 | User's Guide - Page 136
Understanding printer menus 136 Substitute Size menu Menu item Substitute Size All Listed tray Notes: • Normal is the factory default setting. • Settings appear only if card stock is supported. Specifies the relative texture of the transparencies loaded in a specific tray Note: Normal is the - Lexmark 19Z0200 | User's Guide - Page 137
Understanding printer menus 137 Menu item Rough Envelope Texture Smooth Normal Rough Letterhead Texture Smooth Normal Rough Preprinted Texture Smooth Normal Rough Colored Texture Smooth Normal Rough - Lexmark 19Z0200 | User's Guide - Page 138
2‑sided printing occurs for all jobs that specify Rough as the paper type Note: Off is the factory default setting. Notes: • Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print Properties in Windows or the Print dialog in Macintosh - Lexmark 19Z0200 | User's Guide - Page 139
as the paper type Notes: • Off is the factory default setting. • Custom Loading is available only if the custom type is supported. Notes: • Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print Properties in Windows or the Print - Lexmark 19Z0200 | User's Guide - Page 140
name and options. This name replaces a Custom Scan Size name in the printer menus. Notes: • 8.5 Inches is the US factory default setting for Width. 216 the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet. Menu - Lexmark 19Z0200 | User's Guide - Page 141
Description Sets the portrait width Notes: • If the width exceeds the maximum, the printer uses the maximum width allowed. • 11.69 inches is the US factory default setting edge is shorter than the maximum width supported in the tray. Description Specifies the default output bin Note: Standard Bin - Lexmark 19Z0200 | User's Guide - Page 142
type to an output bin or linked bin set. Selects an output bin for each supported paper type Available selections for each type are: Disabled Standard Bin Bin Note: , and other information Prints a report containing printer statistics such as supply information and details about printed pages - Lexmark 19Z0200 | User's Guide - Page 143
Notes: • This menu item is available when a wireless card is installed and Lexmark Document Solutions Suite is enabled. • This menu item appears only for network printers or printers connected to print servers. Prints a report containing information about configured shortcuts Prints a report - Lexmark 19Z0200 | User's Guide - Page 144
. Menu item PCL SmartSwitch On Off PS SmartSwitch On Off NPA Mode Auto Off Description Sets the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the - Lexmark 19Z0200 | User's Guide - Page 145
increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set is the factory default setting. • The On value buffers jobs on the printer hard disk. This menu selection appears only when a formatted disk is - Lexmark 19Z0200 | User's Guide - Page 146
processing is resumed. • The USB buffer size value can be changed in 1‑K increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether the Resource Save setting is On or Off. • To increase the maximum size range for the - Lexmark 19Z0200 | User's Guide - Page 147
about the current network setup Notes: • The Setup Page contains information about the network printer settings, such as the TCP/IP address. • The NetWare Setup Page menu item appears only on models that support NetWare and shows information about NetWare settings. Network Card menu This menu is - Lexmark 19Z0200 | User's Guide - Page 148
is selected, then the setting is saved as 10. Allows the printer to print a banner page Note: Off is the factory default setting change the current TCP/IP Address Note: Manually setting the IP address sets the Enable DHCP and Enable RARP to Off on systems that support BOOTP and RARP. Lets you view or - Lexmark 19Z0200 | User's Guide - Page 149
using the File Transfer Protocol. Note: Yes is the factory default setting. Enables the built-in Web server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a web browser. Note: Yes is the factory default setting. Lets you view or change the current DNS - Lexmark 19Z0200 | User's Guide - Page 150
the wireless network Lets you select an available network for the printer to use Lets you view the quality of the wireless connection Set Zone Description Activates AppleTalk support Note: Yes is the factory default setting. Shows the assigned AppleTalk name - Lexmark 19Z0200 | User's Guide - Page 151
Understanding printer menus 151 NetWare menu This menu is available from the Network/Ports menu: Ethernet Type II Ethernet SNAP Packet Burst Yes No NSQ/GSQ Mode Yes No Description Activates NetWare support Note: No is the factory default setting. Lets you view the assigned NetWare login name Note - Lexmark 19Z0200 | User's Guide - Page 152
Understanding printer menus 152 Menu item Primary SMTP Gateway Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout 5-30 Reply Address Use SSL - Lexmark 19Z0200 | User's Guide - Page 153
Logins Login failures Failure time frame Lockout time Login timeout Description Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Notes: • "Login failures" specifies the number of failed login attempts before users are locked - Lexmark 19Z0200 | User's Guide - Page 154
expiration time for those print jobs does not change to the new default value. • If the printer is turned off, all confidential jobs held in printer RAM are deleted. Description Sets the wiping mode to Auto, Manual or Off Disk Wiping erases only print job data that is not currently in use by - Lexmark 19Z0200 | User's Guide - Page 155
print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Both manual and scheduled wiping allow the file system to reuse marked disk space without first having - Lexmark 19Z0200 | User's Guide - Page 156
Understanding printer menus 156 Menu item Automatically Observe DST On Off Custom Time Zone Setup Enable NTP On Off Description Note: On is the factory Korean Japanese Description Sets the language of the text appearing on the display Note: All languages may not be available for all printers. - Lexmark 19Z0200 | User's Guide - Page 157
job. Performance may be affected, but print quality is not. • Energy/Paper minimizes the use of power and of paper and specialty media. Instructs the printer to run the setup wizard Notes: • Yes is the factory default setting. • After completing the setup wizard by selecting Done at the Country - Lexmark 19Z0200 | User's Guide - Page 158
item Alarms Alarm Control Cartridge Alarm Staple Alarm Hole Punch Alarm Timeouts Standby Mode Timeouts Power Saver 1-240 min Timeouts Screen Timeout 15-300 sec Timeouts Print Timeout Disabled 1-255 sec 158 Description Sets an alarm to sound when the printer requires operator intervention Available - Lexmark 19Z0200 | User's Guide - Page 159
On Off Print Recovery Page Protect Off On Factory Defaults Do Not Restore Restore Now 159 Description Sets the amount of time in seconds the printer waits for additional data before canceling a print job Notes: • 40 seconds is the factory default setting. • Wait Timeout is available only when the - Lexmark 19Z0200 | User's Guide - Page 160
Understanding printer menus 160 Copy Settings menu Menu item Content Text/Photo Photograph Printed Image Text Sides (Duplex) 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 - Lexmark 19Z0200 | User's Guide - Page 161
Understanding printer menus 161 Menu item Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 Off Separator Sheets None Between Copies Between Jobs Between Pages Separator Source Tray Manual Feeder Envelope Feeder Darkness 1-9 Output Bin Standard Bin Bin Number of - Lexmark 19Z0200 | User's Guide - Page 162
Understanding printer menus 162 Menu item Header/Footer Top left Top left Off Date/Time Page number Bates number Custom text Print on All pages First page - Lexmark 19Z0200 | User's Guide - Page 163
Understanding printer menus 163 Menu item Header/Footer Bottom left Bottom left Off Date/Time Page number Bates number Custom text Print on All pages First page - Lexmark 19Z0200 | User's Guide - Page 164
Understanding printer menus 164 Menu item Overlay Off Confidential Copy Draft Urgent Custom Custom Overlay Allow priority copies On Off Custom Job scanning On Off Allow Save - Lexmark 19Z0200 | User's Guide - Page 165
setting for all Fax Cover Page options. Specifies the name of the fax within the printer Specifies a number associated with the fax Specifies how the fax is identified Sets the printer to fax manually only, which requires a line splitter and a telephone hand set Notes: • Use a regular telephone to - Lexmark 19Z0200 | User's Guide - Page 166
. 3 x 5 in. Business Card Custom Scan Size A4 A5 Oficio (Mexico) A6 JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Description Specifies whether the printer may cancel fax jobs Note: If Cancel Faxes is not enabled, it will not appear as an option. Specifies type of caller ID being used - Lexmark 19Z0200 | User's Guide - Page 167
minutes between redials Enables switchboard blind dialing without a dial tone Enables Error Correction Mode for fax jobs Lets you send faxes by scanning at the printer Allows driver to fax jobs to be sent by the printer Lets you save fax numbers as shortcuts in the - Lexmark 19Z0200 | User's Guide - Page 168
Understanding printer menus 168 Menu item Dial Mode Tone Pulse Max Speed 2400 4800 9600 14400 33600 Custom Job scanning On Off Scan Preview On Off Background - Lexmark 19Z0200 | User's Guide - Page 169
Multi‑Purpose Feeder Output Bin Standard Bin Bin 1 Sides (Duplex) On Off Fax Footer On Off Description Allows fax jobs to be received by the printer Note: On is the factory default setting. Specifies the number of rings before answering an incoming fax job Note: 1 is the factory default setting - Lexmark 19Z0200 | User's Guide - Page 170
Understanding printer menus 170 Menu item Max Speed 2400 4800 9600 14400 33600 Fax Forwarding Forward Print Print and Forward Forward to Fax E‑mail FTP LDSS eSF Forward to Shortcut Block No Name Fax On Off Banned Fax List Holding Faxes Held Fax Mode Off Always On Manual Scheduled Fax Holding - Lexmark 19Z0200 | User's Guide - Page 171
Understanding printer menus 171 Menu item Auto Print Logs On Off Log Paper Source Tray Manual Feeder Logs Display Remote Station Name Dialed Number Enable Job Log On Off Enable Call Log On Off Log Output Bin Standard Bin Bin Speaker - Lexmark 19Z0200 | User's Guide - Page 172
Photograph Fax Resolution Standard Fine Super Fine Ultra Fine Darkness 1-9 Description Lets you enter the information using the virtual keyboard on the printer touch screen Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Specifies SMTP server port information Note - Lexmark 19Z0200 | User's Guide - Page 173
Understanding printer menus 173 Menu item Orientation Portrait Landscape Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size A4 A5 Oficio ( - Lexmark 19Z0200 | User's Guide - Page 174
Understanding printer menus 174 Menu item E‑mail Server Setup Send me a copy Never appears On by default Off by default Always On E‑mail Server Setup Max e‑mail - Lexmark 19Z0200 | User's Guide - Page 175
Understanding printer menus 175 Menu item Color Gray Color Resolution 75 150 200 300 400 600 Darkness 1-9 Orientation Portrait Landscape Original Size Letter Legal Executive Folio Statement - Lexmark 19Z0200 | User's Guide - Page 176
Understanding printer menus 176 Menu item JPEG Quality Best for content 5-90 E‑mail images sent as Attachment Web Link Use Multi‑Page TIFF On Off Transmission Log Print log Do not print log Print only for error Log Paper Source Tray Manual Feeder Manual Env MP Feeder Log Output Bin Standard - Lexmark 19Z0200 | User's Guide - Page 177
Understanding printer menus 177 Menu item Allow Save as Shortcut On Off Background Removal ‑4 to +4 Auto Center On Off Color Dropout Color Dropout None Red Green Blue - Lexmark 19Z0200 | User's Guide - Page 178
Understanding printer menus 178 FTP Settings menu Menu item Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version 1.2-1.6 Content Text/Photo Photograph Text - Lexmark 19Z0200 | User's Guide - Page 179
Understanding printer menus 179 Menu item Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size A4 A5 Oficio (Mexico) A6 JIS - Lexmark 19Z0200 | User's Guide - Page 180
Understanding printer menus 180 Menu item Transmission Log Print log Do not print log Print only for error Log Paper Source Tray Manual Feeder Manual Env MP Feeder Log Output Bin Standard Bin Bin FTP bit Depth 8 bit 1 bit Base File Name Custom Job Scanning On Off Scan Preview On - Lexmark 19Z0200 | User's Guide - Page 181
Understanding printer menus 181 Menu item Contrast 0-5 Best for content Mirror Image On Off Negative Image On Off Shadow Detail 0-4 Scan edge to edge On Off Sharpness 0-5 - Lexmark 19Z0200 | User's Guide - Page 182
Understanding printer menus 182 Menu item Resolution 75 150 200 300 400 600 Darkness 1-9 Orientation Portrait Landscape Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. - Lexmark 19Z0200 | User's Guide - Page 183
Understanding printer menus 183 Menu item Photo JPEG Quality 5-90 JPEG Quality Best for content 5-90 Use Multi‑Page TIFF On Off Scan bit Depth 8 bit 1 bit - Lexmark 19Z0200 | User's Guide - Page 184
Menu item Copies Paper Source Tray MP Feeder Manual Paper Manual Envelope Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Description Specifies which copies to print Specifies the paper source selected to supply paper for the printer to print from the flash drive Stacks the pages of a print job - Lexmark 19Z0200 | User's Guide - Page 185
Understanding printer menus 185 Menu item Sides (Duplex) On Off Staple On Off Duplex Binding Long Edge Short Edge Orientation Auto Portrait Landscape N‑up (pages/side) Off 2 - Lexmark 19Z0200 | User's Guide - Page 186
menus 186 Menu item Separator Source Tray Manual Feeder Envelope Feeder Blank Pages Do Not Print Print Print Settings Setup menu Menu item Printer Language PCL Emulation PS Emulation Job Waiting On Off Description Specifies a paper source Specifies whether blank pages are inserted in a print - Lexmark 19Z0200 | User's Guide - Page 187
at the boundary. • The Whole Page setting allows the image to be moved into the non‑printable area defined by the Normal setting, but the printer will clip the image at the Normal setting boundary. • The Whole Page setting only affects pages printed using a PCL 5e interpreter. This setting has no - Lexmark 19Z0200 | User's Guide - Page 188
memory is needed. Downloads are deleted in order to process print jobs. • The On setting retains the downloads during language changes and printer resets. If the printer runs out of memory, 38 Memory Full appears, and downloads are not deleted. Specifies the order in which held and confidential jobs - Lexmark 19Z0200 | User's Guide - Page 189
Understanding printer menus 189 Menu item Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Separator Sheets None Between Copies Between Jobs Between Pages Specifies the orientation of a multiple‑page sheet Note: Auto is the factory default setting. The printer chooses between portrait and landscape. - Lexmark 19Z0200 | User's Guide - Page 190
Copies offsets each copy of a print job. Description Specifies the printed output resolution Note: 600 dpi is the factory default setting. The printer driver default is 1200 IQ. Enhances the printed quality of small fonts and graphics Notes: • Off is the factory default setting. • Fonts applies - Lexmark 19Z0200 | User's Guide - Page 191
, and flow charts Notes: • Off is the factory default setting. • To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP address in a browser window. Adjusts the gray value of printed output Note: Auto is the factory default setting. Adjusts or darkens printed output and - Lexmark 19Z0200 | User's Guide - Page 192
not appear if Job Accounting is set to MarkTrackTM using NPA. Assists in isolating the source of a print job problem Notes: • When Activate is selected, all data sent to the printer is printed in hexadecimal and character representation and control codes are not executed. • To exit or deactivate Hex - Lexmark 19Z0200 | User's Guide - Page 193
fonts used by the Font Name menu item Notes: • Resident is the factory default setting. It shows the factory default set of fonts downloaded into printer RAM. • Flash and Disk settings appear only if applicable and show all fonts resident in that option. • Flash and Disk options must be properly - Lexmark 19Z0200 | User's Guide - Page 194
Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets are the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page - Lexmark 19Z0200 | User's Guide - Page 195
Understanding printer menus Menu item Tray Renumber Assign MP Feeder Off None 0-199 Assign Tray Off None 0-199 Assign Manual Paper Off None 0-199 Assign Man Env Off None 0-199 Tray Renumber View Factory Def MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = - Lexmark 19Z0200 | User's Guide - Page 196
Understanding printer menus 196 HTML menu Menu item Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate - Lexmark 19Z0200 | User's Guide - Page 197
Understanding printer menus 197 Menu item Backgrounds Do Not Print Print Description Specifies whether to print backgrounds on HTML documents Note: Print is the factory default setting. - Lexmark 19Z0200 | User's Guide - Page 198
menu The Help menu consists of Help pages that are stored in the printer as PDFs. They contain reference information about using the printer and performing tasks. You may select to print each one individually, or select Print all guides to print all of them at one time. English, French, German, and - Lexmark 19Z0200 | User's Guide - Page 199
Understanding printer menus 199 Menu item Print all guides Copy guide E‑mail guide Fax guide FTP guide Information guide Print defects guide Supplies guide Description Prints all the guides Provides information about making copies and changing settings Provides information about sending e‑mails - Lexmark 19Z0200 | User's Guide - Page 200
, making sure to include the standard exit bin. Warning-Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer. 5 Make sure the standard exit bin is dry before beginning a new print job. Note: A cleaning kit consisting of wipes for the touch screen and scanner - Lexmark 19Z0200 | User's Guide - Page 201
Maintaining the printer 201 Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images scan area with the paper location. To manually adjust the scanner registration: 1 Turn the printer off. 2 Clean the scanner glass and - Lexmark 19Z0200 | User's Guide - Page 202
7 Touch the up or down arrow until Scanner Manual Registration appears. 8 Touch Scanner Manual Registration. 9 Touch the left and right arrows to change the settings. 10 Touch Submit. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their - Lexmark 19Z0200 | User's Guide - Page 203
or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer. Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper. Ordering toner cartridges Recommended toner cartridge and part number Part name - Lexmark 19Z0200 | User's Guide - Page 204
touch screen. Part name Cleaning kit (wet and dry wipes) Part number 40X0392 Replacing supplies Replacing the toner cartridge When 88 Cartridge low, 88.yy Replace cartridge, or 88 Replace cartridge to continue appears, or when print becomes faded: 1 Turn the printer off. 2 Open the front door. - Lexmark 19Z0200 | User's Guide - Page 205
the printer 205 3 Grasp the handle and pull out the cartridge. 4 Unpack a new cartridge. Warning-Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems - Lexmark 19Z0200 | User's Guide - Page 206
Maintaining the printer 206 6 Insert the new cartridge into the printer. Push the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. 7 Close the front door. Replacing the photoconductor You can determine approximately how full the photoconductor is - Lexmark 19Z0200 | User's Guide - Page 207
207 When 84 Replace photoconductor or 84 Photoconductor low appears, order a new photoconductor immediately. While the printer may continue to function properly after the photoconductor has reached its official end‑of‑life, print quality significantly decreases. To replace the photoconductor - Lexmark 19Z0200 | User's Guide - Page 208
Maintaining the printer 208 3 Lower Side Door A. 4 Pull the photoconductor out of the printer. Place the photoconductor on a flat, clean surface. 5 Unpack the new photoconductor. - Lexmark 19Z0200 | User's Guide - Page 209
Maintaining the printer 209 6 Align and insert the end of the photoconductor. 7 Remove the tape from the top of the photoconductor. - Lexmark 19Z0200 | User's Guide - Page 210
Maintaining the printer 210 8 Push the photoconductor as far as it will go. The photoconductor clicks into place when correctly installed. 9 Close Side Door A. - Lexmark 19Z0200 | User's Guide - Page 211
insert the photoconductor and close all the doors, the printer performs a motor cycle and clears the Replace Photoconductor warnings. The printer returns to the Ready state. Moving the printer Before moving the printer CAUTION-POTENTIAL INJURY: The printer weight is greater than 55kg (121 lbs), and - Lexmark 19Z0200 | User's Guide - Page 212
the wall outlet. • Disconnect all cords and cables from the printer before moving it. • Remove all printer options before moving the printer. Warning-Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty. Removing the optional trays 1 Remove the - Lexmark 19Z0200 | User's Guide - Page 213
Maintaining the printer 213 3 Place the tray into the printer. 4 Remove the cable cover. - Lexmark 19Z0200 | User's Guide - Page 214
Maintaining the printer 214 5 Disconnect the optional drawer connector. 6 Attach the cable cover. 7 Lift the printer off the trays. - Lexmark 19Z0200 | User's Guide - Page 215
Any cart used to move the options must have a surface able to support the dimensions of the options. • Keep the printer in an upright position. • Avoid severe jarring movements. Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation - Lexmark 19Z0200 | User's Guide - Page 216
covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com. Using the Embedded Web Server If the printer is installed on - Lexmark 19Z0200 | User's Guide - Page 217
Administrative support 217 Checking the device status Using the Embedded Web Server, you can view paper tray settings, the level of toner in the print cartridge, the percentage of life remaining in the maintenance kit, and capacity measurements of certain printer parts. To view the device status: - Lexmark 19Z0200 | User's Guide - Page 218
Administrative support 218 3 Touch Settings. 4 Touch General Settings. 5 Touch the down arrow All downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch - Lexmark 19Z0200 | User's Guide - Page 219
Troubleshooting 219 Troubleshooting Solving basic problems Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned - Lexmark 19Z0200 | User's Guide - Page 220
Troubleshooting 220 Understanding printer messages An error has occured with the Flash Drive. Please remove correct size and type are loaded in the tray, and this size and type are specified in the printer control panel Paper menu. Note: If you touch Continue when there is no paper in the tray, - Lexmark 19Z0200 | User's Guide - Page 221
Troubleshooting 221 Change to load You can change the if the correct size and type are loaded in the tray, and this size and type are specified in the printer control panel Paper menu. Note: If you touch Continue when there is no paper in the tray, the job - Lexmark 19Z0200 | User's Guide - Page 222
Troubleshooting 222 Change to load You can paper. Try one or more of the following: • Readjust the paper guides. • Check the tray configuration. Check orientation or guides The printer does not know the actual paper size that is loaded in a - Lexmark 19Z0200 | User's Guide - Page 223
Troubleshooting 223 Disk corrupted The printer attempted a hard disk recovery on a corrupted hard disk, the message appears again, contact your system support person. Disk Full ‑ Scan Job Canceled The scan job canceled or stopped due to insufficient printer hard disk space. Touch Continue to clear - Lexmark 19Z0200 | User's Guide - Page 224
Troubleshooting 224 Try one or more of the following: • Touch Continue to clear the message. • Complete the Analog Fax Setup. If the message appears again, contact your system support person. Insert Tray Insert the specified tray into the printer. Load with is a tray or feeder, - Lexmark 19Z0200 | User's Guide - Page 225
the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default source. • Cancel the current job. Load Manual Feeder with Try one or more of the following: • Load the specified - Lexmark 19Z0200 | User's Guide - Page 226
Troubleshooting 226 Load Manual Feeder with Try one or more of the following: • Load the specified paper in the multipurpose feeder. • Touch Continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, then it feeds from that - Lexmark 19Z0200 | User's Guide - Page 227
Troubleshooting 227 If removing the paper does not clear the message, then touch Continue. Remove paper from ? Try one or more of the following: • Touch Continue to restore all held jobs stored on the printer hard disk. • Touch Do not restore if you do not want any print jobs to be restored. - Lexmark 19Z0200 | User's Guide - Page 228
Troubleshooting 228 Replace jammed originals Open Close the bottom ADF door to clear the message. Serial The printer is using a serial cable connection. The serial port is the active communication 30 Invalid refill, change cartridge Remove the print cartridge, and then install a supported one. - Lexmark 19Z0200 | User's Guide - Page 229
print cartridge, and then install a supported one. 34 Short paper Try one or more of the following: • Load the appropriate paper or other specialty media in the proper tray. • Touch Continue to clear the message and print the job using a different paper tray. • Check tray length and width guides - Lexmark 19Z0200 | User's Guide - Page 230
Troubleshooting 230 37 Insufficient memory for Flash Memory Defragment operation Try one or more of the following: • Touch Continue to stop the defragment operation and continue printing. • Delete fonts, macros, and other data in printer memory. • Install additional printer memory. 37 Insufficient - Lexmark 19Z0200 | User's Guide - Page 231
Troubleshooting 231 51 Defective flash detected Try one or more of the following following: • Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer or print server. 54 Serial option error is - Lexmark 19Z0200 | User's Guide - Page 232
Troubleshooting 232 • Upgrade (flash) the network firmware in the printer or print server. 55 Unsupported option in slot is a slot on the printer system board. Try one or more of the following: 1 Turn the printer to clear the message. The printer discards any data received through the - Lexmark 19Z0200 | User's Guide - Page 233
Troubleshooting 233 56 USB port disabled is the number of the USB port. Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the USB port. • Make sure the USB Buffer menu item is not set to Disabled. 57 Configuration change - Lexmark 19Z0200 | User's Guide - Page 234
Troubleshooting 234 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 58 Too many trays attached 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the additional trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the - Lexmark 19Z0200 | User's Guide - Page 235
device. Replace the photoconductor. 88 Cartridge low The toner is low. Replace the print cartridge, and then touch Continue to version from the Lexmark Web site at www.lexmark.com. Clearing jams Jam error messages appear on the control panel display and include the area of the printer where the jam - Lexmark 19Z0200 | User's Guide - Page 236
Troubleshooting 236 • Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it. • Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height. • Make sure the guides in the tray or the multipurpose feeder - Lexmark 19Z0200 | User's Guide - Page 237
Troubleshooting K 237 H G F J Jam numbers What to do 200-202 Open Door A, and from the multipurpose feeder. 2 Flex and stack the media. 3 Reload the multipurpose feeder. 4 Adjust the paper guide. 280-281 Open Door A, and then remove the jam. Lift Door F, and then remove the jam. 282 Lift - Lexmark 19Z0200 | User's Guide - Page 238
Troubleshooting 238 200-201 paper jams 1 Open Door A by pushing the release latch up and lowering the door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Pull the jam up and toward - Lexmark 19Z0200 | User's Guide - Page 239
Troubleshooting 239 202 paper jam 1 Open Door A by pushing the release latch up and lowering the door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Pull the jam up and toward - Lexmark 19Z0200 | User's Guide - Page 240
Troubleshooting 240 203, 230-231 paper jams 203 paper jam 1 Open Door A by pushing the release latch up and lowering the door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Open Door E - Lexmark 19Z0200 | User's Guide - Page 241
Troubleshooting 241 3 Pull the jam up. 4 Close Door E. 5 Close Door A. 230 paper jam 1 Open Door D. - Lexmark 19Z0200 | User's Guide - Page 242
Troubleshooting 242 2 Remove the jam. D 3 Close Door D. 4 Open Door A by pushing the release latch up and lowering the door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. - Lexmark 19Z0200 | User's Guide - Page 243
Troubleshooting 243 5 Open Door E by pushing the release latch and lowering the door. 6 Pull the jam up. 7 Close Door E. 8 Close Door A. - Lexmark 19Z0200 | User's Guide - Page 244
Troubleshooting 244 231 paper jam 1 Open Door D. 2 Remove the jam. D 3 Close Door D. - Lexmark 19Z0200 | User's Guide - Page 245
Troubleshooting 245 4 Open Door A by pushing the release latch up and lowering the door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 5 Pull the jam up and toward - Lexmark 19Z0200 | User's Guide - Page 246
Troubleshooting 246 24x paper jam Jam in Tray 1 1 Remove Tray 1 from the printer. 2 Remove the jam. 3 Insert Tray 1. If all jams are cleared, then the printer resumes printing. - Lexmark 19Z0200 | User's Guide - Page 247
Troubleshooting 247 Clearing Area A 1 Open Door A by pushing the release latch up and lowering the door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Pull the jam up and toward - Lexmark 19Z0200 | User's Guide - Page 248
Troubleshooting 248 Clearing Area B 1 Open Door B. B C 2 Pull the jam up and toward you. B C 3 Close Door B. 4 Touch Continue. - Lexmark 19Z0200 | User's Guide - Page 249
Troubleshooting 249 Clearing Area C 1 Open Door C. B C 2 Pull the jam up and toward you. B C 3 Close Door C. 4 Touch Continue. - Lexmark 19Z0200 | User's Guide - Page 250
Troubleshooting 250 level surface. 3 Load the paper into the multipurpose feeder. 4 Adjust the paper guide to rest lightly against the edge of the paper. 280-282 paper jams 280‑281 CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, - Lexmark 19Z0200 | User's Guide - Page 251
Troubleshooting 251 2 Pull the jam up and toward you. Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier to remove the jam. Make sure all paper fragments are removed. 3 Close Door A. 4 Open Door F. 5 Remove the jam. 6 Close Door F. - Lexmark 19Z0200 | User's Guide - Page 252
Troubleshooting 252 282 paper jam 1 Open Door F. 2 Remove the jam. 3 Close Door F. - Lexmark 19Z0200 | User's Guide - Page 253
Troubleshooting 253 283, 289 staple jams 283 paper jam 1 Lift Door H. 2 Remove the jam. 3 Close Door H. 289 staple error 1 Open Door G. - Lexmark 19Z0200 | User's Guide - Page 254
Troubleshooting 254 2 Hold the lever on the staple cartridge holder, and move the holder to the right. 3 Firmly pull the colored tab to remove the staple cartridge. 4 Use the metal tab to lift the staple guard, and then pull out the sheet of staples. Discard the entire sheet. 5 Look through the - Lexmark 19Z0200 | User's Guide - Page 255
Troubleshooting 255 6 Press down on the staple guard until it snaps securely into place. 7 Push the cartridge holder firmly into the stapler until the holder clicks into place. 8 Close Door G. Priming Stapler appears. Priming ensures the stapler is functioning properly. - Lexmark 19Z0200 | User's Guide - Page 256
Troubleshooting 256 28x paper jam 284 paper jam 1 Open Door F. 2 Remove the jam. 3 Close Door F. - Lexmark 19Z0200 | User's Guide - Page 257
Troubleshooting 257 4 Open Door G. 5 Remove the jam. 6 Close Door G. 7 Lift Door H. 8 Remove the jam. 9 Close Door H. - Lexmark 19Z0200 | User's Guide - Page 258
Troubleshooting 258 285-286 paper jams 1 Lift Door H. 2 Remove the jam. 3 Close Door H. 287-288 paper jams 1 Open Door F. - Lexmark 19Z0200 | User's Guide - Page 259
Troubleshooting 259 2 Remove the jam. 3 Close Door F. 4 Open Door G. 5 Remove the jam. 6 Close Door G. 290-294 paper jams 1 Remove all original documents from the ADF. 2 Lift the ADF cover latch. 3 Open the ADF cover, and then remove any jammed paper. - Lexmark 19Z0200 | User's Guide - Page 260
Troubleshooting 260 4 Raise the sheet guard. 5 Turn the paper advance wheel to the left to remove any jammed pages. 6 Close the ADF cover. - Lexmark 19Z0200 | User's Guide - Page 261
Troubleshooting 261 7 Open the scanner cover, and remove any jammed pages. 8 Close the scanner cover. 9 Touch Continue. 293 paper jam The printer was sent a scan job, but found no original document in the ADF. Try one or more of the following: • Touch Continue if no scan job - Lexmark 19Z0200 | User's Guide - Page 262
Troubleshooting 262 Solving printing problems Multiple‑language PDFs do not print The documents contain unavailable fonts. 1 Open the document you want to print in Adobe Acrobat. 2 Click the printer icon. The Print dialog appears. 3 Select Print as image. 4 Click OK. Error message about reading - Lexmark 19Z0200 | User's Guide - Page 263
Troubleshooting 263 MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE For more information, visit the Lexmark Web site at www.lexmark.com. MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to make sure they are secure. - Lexmark 19Z0200 | User's Guide - Page 264
Troubleshooting 264 Job prints from the wrong tray or on the wrong paper CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer in each tray to be linked. • Move the paper guides to the correct positions for the paper size loaded in - Lexmark 19Z0200 | User's Guide - Page 265
Troubleshooting 265 MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks occur INCREASE THE PRINT TIMEOUT VALUE 1 Make sure the printer . 8 Touch Submit. 9 Touch . Solving copy problems Copier does not respond These are possible solutions. Try - Lexmark 19Z0200 | User's Guide - Page 266
Troubleshooting 266 Poor copy quality These are some examples of poor copy quality: • Blank Clear any error messages. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with - Lexmark 19Z0200 | User's Guide - Page 267
Troubleshooting 267 PATTERNS (MOIRÉ) APPEAR IN THE OUTPUT • On the Copy screen, dialog. Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, then make sure: • The printer is turned on. • The printer cable is securely attached to the printer and the host - Lexmark 19Z0200 | User's Guide - Page 268
• Other electrical equipment plugged into the outlet is working. Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem with the scanner. Scan was not successful These are possible solutions. Try one or more of the following: CHECK THE - Lexmark 19Z0200 | User's Guide - Page 269
Troubleshooting 269 CHECK THE DOCUMENT PLACEMENT Make sure the document or photo and the printer. Solving fax problems Caller ID is not shown Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service. If your region supports multiple caller - Lexmark 19Z0200 | User's Guide - Page 270
ISDN telephone service, then connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider. • If you are using DSL, then connect to a DSL filter or router that will support analog - Lexmark 19Z0200 | User's Guide - Page 271
Troubleshooting 271 TEMPORARILY DISCONNECT OTHER EQUIPMENT To ensure the printer is working correctly, connect the same line as the printer, or subscribe to the telephone company's Distinctive Ring service, then keep the Ring Delay setting at 4. 1 Type the printer IP address into the address field - Lexmark 19Z0200 | User's Guide - Page 272
Troubleshooting 272 THE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. Can receive but not send faxes These are possible solutions. Try one or more of the following: THE PRINTER IS NOT IN FAX MODE On the home screen, touch Fax to put the printer number manually. problem with the quality - Lexmark 19Z0200 | User's Guide - Page 273
Troubleshooting 273 4 Click Analog Fax Setup. 5 In the Max Speed box, click on one of the following: 2400 4800 9600 14400 33600 6 Click Submit. Solving option problems IS AVAILABLE IN THE PRINTER DRIVER It may be necessary to manually add the option in the printer driver to make it available - Lexmark 19Z0200 | User's Guide - Page 274
that came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet. Solving 2,000-sheet drawer problems Try one or more of the following: THE ELEVATOR TRAY IS NOT WORKING PROPERLY • Make sure the printer is properly connected to the 2,000‑sheet drawer. • Make - Lexmark 19Z0200 | User's Guide - Page 275
sure the hard disk is securely connected to the printer system board. Internal Solutions Port If the Lexmark Internal Solutions Port (ISP) does not operate correctly about installing software for network printing, see the Networking Guide on the Software and Documentation CD Internal print server If - Lexmark 19Z0200 | User's Guide - Page 276
to the printer system board. • Make sure you are using the correct cable and that it is securely connected. Solving paper feed problems Paper indicated in the tray or on the multipurpose feeder. CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded - Lexmark 19Z0200 | User's Guide - Page 277
. Solving print quality problems Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load MATERIAL MAY BE ON THE TONER CARTRIDGE Remove the toner cartridge and make sure the packing material is properly removed. - Lexmark 19Z0200 | User's Guide - Page 278
Troubleshooting 278 THE TONER MAY BE LOW When 88 Cartridge Low appears, order a new toner cartridge. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Clipped images Try one or more of the following: CHECK THE GUIDES Move the width and - Lexmark 19Z0200 | User's Guide - Page 279
Troubleshooting 279 Gray background ABCDE ABCDE ABCDE CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control solutions. Try one or more of the following: CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size - Lexmark 19Z0200 | User's Guide - Page 280
Troubleshooting 280 Paper curl These are possible solutions. Try one or more of the following: CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Type setting. 2 Before sending the job to - Lexmark 19Z0200 | User's Guide - Page 281
Troubleshooting 281 THE TONER MAY BE LOW When 88 Cartridge Low appears or when the print becomes faded, replace the toner cartridge. THE the paper type setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Type setting. 2 Before sending the job - Lexmark 19Z0200 | User's Guide - Page 282
Troubleshooting 282 the paper type setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Type setting. 2 Before sending the IS LOW When 88 Cartridge Low appears, order a new toner cartridge. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner - Lexmark 19Z0200 | User's Guide - Page 283
Troubleshooting 283 Repeating defects These are possible solutions. Try one or more of Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER Make sure you are using paper that meets the printer specifications. Solid black or white streaks appear on - Lexmark 19Z0200 | User's Guide - Page 284
Troubleshooting 284 CHECK THE PAPER TYPE • Try a different type of paper. • up menus. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. THE PAPER PATH MAY NOT BE CLEAR Check the paper path around the toner cartridge. CAUTION-HOT SURFACE: The inside of the printer might be hot. To - Lexmark 19Z0200 | User's Guide - Page 285
Troubleshooting 285 THERE IS TONER IN THE PAPER PATH Contact Customer Support. Streaked vertical lines ABCDE ABCDE ABCDE These are possible solutions. Try one or more of the following: THE TONER IS SMEARED Select another tray or feeder to feed paper for the job: • From the printer control panel - Lexmark 19Z0200 | User's Guide - Page 286
IS TONER IN THE PAPER PATH Contact Customer Support. Toner rubs off These are possible solutions. Try one or more of the following: CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Type - Lexmark 19Z0200 | User's Guide - Page 287
type from the Print dialog. Contacting Customer Support When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For more - Lexmark 19Z0200 | User's Guide - Page 288
in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. If you don't have access to - Lexmark 19Z0200 | User's Guide - Page 289
PrintCryption are trademarks of Lexmark International, Inc. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company's designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible - Lexmark 19Z0200 | User's Guide - Page 290
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use - Lexmark 19Z0200 | User's Guide - Page 291
of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities - Lexmark 19Z0200 | User's Guide - Page 292
Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS , or prescribed service condition. Laser advisory label A laser notice label may be affixed to this printer as shown: Power - Lexmark 19Z0200 | User's Guide - Page 293
table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is - Lexmark 19Z0200 | User's Guide - Page 294
Notices 294 Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative. This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950. Industry Canada compliance - Lexmark 19Z0200 | User's Guide - Page 295
service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC - Lexmark 19Z0200 | User's Guide - Page 296
power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC telephone network The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item of terminal network services. - Lexmark 19Z0200 | User's Guide - Page 297
to the Telecom's 111 Emergency Service. This equipment may not provide for the same number within any 30 minute period for any single manual call initiation, and • The equipment shall go on-hook de tonalité de facturation suisse (nº de référence Lexmark : 14B5109 ou 80D1877) devant être installé sur - Lexmark 19Z0200 | User's Guide - Page 298
Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium regulations of Industry Canada. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from - Lexmark 19Z0200 | User's Guide - Page 299
des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement interdite. Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur et loin des fenêtres afin de garantir une protection optimale - Lexmark 19Z0200 | User's Guide - Page 300
PL PT RO SE SI SK TR UK Česky Dansk Deutsch Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav - Lexmark 19Z0200 | User's Guide - Page 301
vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Latviski - Lexmark 19Z0200 | User's Guide - Page 302
service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark). For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web at www.lexmark.com/support - Lexmark 19Z0200 | User's Guide - Page 303
Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer and inks), software, or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR - Lexmark 19Z0200 | User's Guide - Page 304
suppliers, governs your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product. The term "Software Program" includes machine-readable instructions, audio/visual content (such as images and recordings), and associated media, printed materials - Lexmark 19Z0200 | User's Guide - Page 305
OR CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY), AND EVEN IF LEXMARK, OR ITS SUPPLIERS, AFFILIATES, OR REMARKETERS HAVE BEEN ADVISED OF THE number of authorized users to the number specified in your agreement with Lexmark. You may not separate the components of the Software Program for - Lexmark 19Z0200 | User's Guide - Page 306
with the terms of this License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement - Lexmark 19Z0200 | User's Guide - Page 307
Notices 307 2 This product is based on Microsoft Print Schema technology. You may find the terms and conditions upon which Microsoft is licensing such intellectual property at http://go.microsoft.com/fwlink/?LinkId=83288. ADOBE SYSTEMS INCORPORATED NOTICE Contains Flash®, Flash® Lite™ and/or - Lexmark 19Z0200 | User's Guide - Page 308
Missing 235 30 Invalid refill, change cartridge 228 31.yy Replace defective or missing cartridge 229 32 Cartridge part number unsupported by device 229 34 Incorrect media, check guides 229 34 Short paper 229 35 Insufficient memory to support Resource Save feature 229 37 Insufficient - Lexmark 19Z0200 | User's Guide - Page 309
service 110 regional adapters 111 conservation settings Power Saver 23 Quiet Mode 24 conserving supplies 202 contacting Customer Support 287 control panel, printer 15 copy quality adjusting 91 improving 98 copy screen options 96, 97 Copy Settings menu 160 copy troubleshooting 's Guide 216 - Lexmark 19Z0200 | User's Guide - Page 310
network 42, 44 installing options in driver 41 printer software 40 installing options order of installation 36 installing printer software adding options 41 internal print server installing 32 troubleshooting 275 Internal Solutions Port troubleshooting 275 Internal Solutions Port, network changing - Lexmark 19Z0200 | User's Guide - Page 311
Manual Feeder with 225 Load Manual Feeder with 225 Load Manual Feeder with 226 Load Manual Feeder with 226 Load manual troubleshooting 153 moving the printer 211, 215 147 network setup page 40 Networking Guide 216 noise reducing 24 noise emission - Lexmark 19Z0200 | User's Guide - Page 312
size setting 54 paper feed troubleshooting message remains after jam is cleared cartridge 228 31.yy Replace defective or missing cartridge 229 32 Cartridge part number unsupported by device 229 34 Incorrect media, check guides 229 34 Short paper 229 35 Insufficient memory to support - Lexmark 19Z0200 | User's Guide - Page 313
options troubleshooting 2,000‑sheet drawer 274 flash memory card 275 hard disk with adapter 275 internal print server 275 Internal Solutions Port 275 memory card 275 option not working 273 paper tray problems 274 USB/parallel interface card 276 printer problems, solving basic 219 printing directory - Lexmark 19Z0200 | User's Guide - Page 314
recycled paper using 23 recycling Lexmark products 25 toner cartridges 26 WEEE statement 291 reducing 228 scan quality, improving 130 scan troubleshooting cannot scan from a computer 269 printer on a wired network (Macintosh) 47 on a wired network (Windows) 47 Setup menu 186 shipping the printer - Lexmark 19Z0200 | User's Guide - Page 315
65 tray unlinking 65 trays linking 64, 65 unlinking 64, 65 troubleshooting checking an unresponsive printer 219 checking an unresponsive scanner 267 contacting Customer Support 287 solving basic printer problems 219 troubleshooting, copy copier does not respond 265 partial document or photo copies
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 |
 |
X860de, X862de, X864de
User's Guide
March 2012
www.lexmark.com
Machine type(s):
7500
Model(s):
432, 632, 832