Lexmark 22L0150 User Guide

Lexmark 22L0150 - C 770dn Color Laser Printer Manual

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  • Lexmark 22L0150 | User Guide - Page 1
    C770, C772 User's Guide March 2006 Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2006 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550
  • Lexmark 22L0150 | User Guide - Page 2
    or repairs, other than those described in the operating instructions, to a professional service person. • This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious
  • Lexmark 22L0150 | User Guide - Page 3
    drawer ...7 Installing a duplex unit ...8 Installing the printer ...9 Installing an output expander ...9 Installing a 5-bin mailbox ...11 Installing a StapleSmart finisher ...12 Installing memory and option cards ...13 Removing memory and option cards ...18 Chapter 2: Printing ...24 Understanding
  • Lexmark 22L0150 | User Guide - Page 4
    ...86 Configuring printer alerts ...87 Chapter 7: Troubleshooting 88 Online customer support ...88 Calling for service ...88 Checking an unresponsive printer ...88 Printing multi-language PDFs ...88 Solving printing problems ...89 Solving mailbox problems ...90 Solving option problems ...91 Solving
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    • Printer • Output options The instructions in this section cover the following options: Input options • High capacity feeder (2000-sheet drawer) • Optional drawers • Duplex unit Output options • Output expander • 5-bin mailbox • StapleSmart finisher Internal options • Memory cards - Printer memory
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    print servers (also called internal network adapters or INAs) Note: Some options may not be available on some models. Installing a 2000-sheet drawer Your printer supports one optional 2000-sheet drawer. Warning: If you have an optional duplex unit and a 2000-sheet drawer, you must install a 500
  • Lexmark 22L0150 | User Guide - Page 7
    Installing a 500-sheet drawer Your printer supports up to three additional 500-sheet drawers. However, if you install a 2000-sheet drawer, you can only add one additional 500-sheet drawer. Warning: If you have an optional duplex unit and a 2000-sheet drawer, you must install a 500-sheet drawer
  • Lexmark 22L0150 | User Guide - Page 8
    Installing and removing options Installing a duplex unit Your printer supports an optional duplex unit that lets you print on both sides of a sheet of paper. Warning: If you have an optional duplex unit and a 2000-sheet drawer, you must install a 500-sheet drawer between the duplex unit and the 2000
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    into place. Make sure it is seated securely. Installing an output expander Your printer supports an optional output expander that lets you stack up to 650 sheets of paper in one bin. Note: After you unpack the output expander, install it immediately. Otherwise, the edges of the mounting brackets
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    Installing and removing options 5 Attach the printer top cover to the output expander. 6 Attach the output expander paper bail to the top cover. Installing an output expander 10
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    Installing and removing options Installing a 5-bin mailbox Your printer supports a 5-bin mailbox that lets you collate and stack up to 500 sheets of paper. Note: After you unpack the mailbox, install it immediately. Otherwise, the edges of the mounting brackets could damage tabletops or fabrics. 1
  • Lexmark 22L0150 | User Guide - Page 12
    removing options 5 Attach the printer top cover to the mailbox. 6 Attach the mailbox paper bail to the top cover. Installing a StapleSmart finisher Your printer supports a StapleSmart finisher. See the information sheet included with the finisher for detailed installation instructions. Installing
  • Lexmark 22L0150 | User Guide - Page 13
    Hard disk connector Installing a memory card Follow the instructions in this section to install a printer memory card. Memory cards must have 100-pin connectors. Note: Memory cards designed for other Lexmark printers may not work with your printer. 1 Remove the system board access cover. For more
  • Lexmark 22L0150 | User Guide - Page 14
    Installing a firmware card Follow the instructions in this section to install an optional firmware or flash memory card. Note: Firmware and flash memory cards offered for other Lexmark printers cannot be used with your printer. Only one of each type of card is supported. Warning: Firmware and flash
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    a hard disk Follow the instructions in this section to install an optional hard disk. You need a small flathead screwdriver to attach the hard disk to the mounting plate. Warning: Hard disks are easily damaged by static electricity. Touch something metal on the printer before you touch a disk
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    plate into the holes on the system board. The hard disk snaps into place. Installing an option card Your printer has one expansion card slot that supports a number of option cards. The following table describes their function. Card MarkNet internal print server Parallel 1284-B Interface Card
  • Lexmark 22L0150 | User Guide - Page 17
    Installing and removing options Connector Installing memory and option cards 17
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    to locate the connector for the card you want to remove. Option card connector Firmware and flash memory card connectors Memory card connector Hard disk connector Accessing the printer system board 1 Turn the printer off. 2 Unplug the printer power cord. 3 Disconnect all cables from the back of
  • Lexmark 22L0150 | User Guide - Page 19
    print server, Coax/Twinax Adapter, Parallel Interface Card, or Serial Interface Card. Warning: Option cards are easily damaged by static electricity. Touch something metal on the printer before you touch an option card. 1 Remove the system board access cover. For more information, see Accessing the
  • Lexmark 22L0150 | User Guide - Page 20
    Installing and removing options 3 Remove the screw that secures the card to the system board connector slot. 4 Gently pull the card out of the box. 7 Replace the system board access cover. For more information, see Reinstalling the system board access cover. Removing memory and option cards 20
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    Installing and removing options Removing a hard disk Warning: Hard disks are easily damaged by static electricity. Touch something metal on the printer before you touch a disk. 1 Remove the system board access cover. For more information, see Accessing the printer system board. 2 Locate the hard
  • Lexmark 22L0150 | User Guide - Page 22
    firmware cards are easily damaged by static electricity. Touch something metal on the printer before you touch an optional firmware card. 1 Remove the system board access cover. For more information, see Accessing the printer system board. 2 Grasp the firmware card gently and pull it straight out in
  • Lexmark 22L0150 | User Guide - Page 23
    the top of the cover. 3 Insert and tighten the four screws to the bottom of the cover. 4 Reconnect all cables on the back of the printer. 5 Plug in the printer power cord. 6 Turn the printer on. Removing memory and option cards 23
  • Lexmark 22L0150 | User Guide - Page 24
    2 Printing Understanding the printer operator panel The printer operator panel has a four-line, back lit, gray scale display that can show both graphics and text. The Back, Menu, and Stop buttons are located
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    printer. After pressing Stop, the message Stopping is displayed. When the printer has stopped, the status line in the operator panel will show Stopped, and a list of options to plug in a USB flash memory device and print PDF and supported graphic files (.gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif
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    entries. Note: The pound (#) sign is not used. The display panel shows messages and graphics describing the current state of the printer and indicating possible printer problems you must resolve. The top line of the display is the header line. If applicable, it will contain the graphic indicating
  • Lexmark 22L0150 | User Guide - Page 27
    USB flash memory devices, see the Lexmark Web site at www.lexmark.com. Note the following when using a USB flash memory device with the printer USB Direct Interface: • USB devices must be compatible with the USB 2.0 standard. • Hi-Speed USB devices must support the Full-Speed standard as well
  • Lexmark 22L0150 | User Guide - Page 28
    drive My_document_01 My_document_02 Copies 1 4 To print only one copy, press , or manually input the number of copies with the number pad, then press . Note: Do printing. The document prints. If you leave the drive in the printer after leaving the initial USB menu screen, you can still print files
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    cancel. 4 Press Delete. Printing a menu settings page You can print a menu settings page to review the default printer settings and to verify printer options are installed correctly. 1 Make sure the printer is on and Ready. 2 Press on the operator panel. 3 Press until Reports appears, and then press
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    Page appears, and then press . Note: If an optional MarkNet N8000 series internal print server is installed, Print Net1 cable may be malfunctioning. Consult a system support person for a solution, and print another network setup page to verify that the printer is connected to the network. Printing
  • Lexmark 22L0150 | User Guide - Page 31
    trays while a print job is printing. It could damage the tray or the printer. Loading 500-sheet trays To load any of the 500-sheet trays: 1 Remove 2 Squeeze the front guide lever and slide the guide to the front of the tray. 3 Squeeze the side guide lever and slide the guide to the correct position
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    stack height. Overfilling the tray may cause jams. 6 Squeeze the front guide lever and slide the guide until it firmly touches the stack of paper. 7 Reinstall the tray. Make sure the tray is pushed completely into the printer. 8 If you are loading a different type of media than was previously
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    Printing Loading the 2000-sheet tray Follow these instructions to load a 2000-sheet tray. Do not load any print media other than paper in the 2000-sheet tray. 1 Pull open the tray. 2 Squeeze the side guide lever, lift the guide, and place it into the appropriate slot for the size paper you are
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    Printing 4 Slide the bottom support toward the front of the tray until it touches the front guide. 5 Flex the sheets back and forth to the tray. Make sure the tray is pushed completely into the printer. Note: Do not exceed the maximum stack height. Overfilling the tray may cause paper jams. Loading
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    -As a manual bypass feeder, you send a print job to the feeder while specifying the type and size of media from your computer. The printer then prompts you to load the appropriate print media before it prints. To load the multipurpose feeder: 1 Open the multipurpose feeder. 2 Squeeze the paper guide
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    go. Do not force the media. Note: Do not exceed the maximum stack height. Overfilling the feeder may cause jams. 6 Squeeze the paper guide lever and slide the guide until it lightly touches the side of the stack. 7 If you are loading a different type of media than was previously loaded in the
  • Lexmark 22L0150 | User Guide - Page 37
    specialty media (transparencies, labels, other) Follow these instructions when you want to print on media such as transparencies , select File Print. 2 Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 Click the Paper tab, and then
  • Lexmark 22L0150 | User Guide - Page 38
    you load the same size and type of paper or specialty media in more than one tray, the printer automatically links the trays. This means that when one tray is empty, it feeds from the next . For more information, see the Menus and Messages Guide on the Software and Documentation CD Linking trays 38
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    Linking output bins If you attach an optional finisher or mailbox to your printer, you can link output bins, or otherwise specify how the printer sends jobs to the bins, by changing the Configure Bins settings in the Paper Menu. Value Description Mailbox* Lets you select an output bin when you
  • Lexmark 22L0150 | User Guide - Page 40
    Other Options tab, and then click Print and Hold. Note: If you have difficulty finding Print and Hold Æ Confidential Print, click Help and see the topic "Confidential Print" or "Print and Hold", and then follow the driver instructions. 4 Enter a User Name and PIN. 5 Send your job to the printer. Go
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    number (PIN). 5 Press until appears next to the job you want to print, and then press . After your job prints, it is deleted from printer memory. Entering a personal identification number (PIN) When you select Confidential Job from the Held job menu, the following prompt appears on the display after
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    printer driver settings. 3 Depending on the operating system, you may have to click the Other Options tab, and then click Print and Hold. Note: If you have difficulty finding Print and Hold Æ Held Jobs, click Help, and see the topic Held Jobs or Print and Hold, then follow the driver instructions
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    3 Press until appears next to the type of action you want to perform: Print All JobName1 JobName2 Delete All • Confidential jobs will also be an option if confidential jobs are present. 4 Press . 5 Press until appears next to the job you want, and then press . The job will print or be deleted
  • Lexmark 22L0150 | User Guide - Page 44
    Storing paper Use the following guidelines to avoid paper feeding problems and uneven print quality. • Store paper in an its original wrapper until you load it into the printer. Storing supplies Choose a cool, clean storage area for your printer supplies. Store supplies right side up in their
  • Lexmark 22L0150 | User Guide - Page 45
    specialty media types should be sent to the standard bin. • If an optional finisher or mailbox is attached, make sure the printer and option are correctly aligned. For alignment instructions, see the instruction sheet that came with your option. • Make sure all cables that connect the high capacity
  • Lexmark 22L0150 | User Guide - Page 46
    media for the printer helps avoid printing problems. The following sections contain guidelines for choosing the correct media for the printer. For detailed information about media characteristics, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications
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    (24 lb bond). Curl Curl is the tendency of media to curve at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold and dry conditions, even in the
  • Lexmark 22L0150 | User Guide - Page 48
    printer • Preprinted papers that can be affected by the temperature in the printer helps prevent jams and ensures trouble-free printing. To help source that does not support auto size sensing. • in the Menus and Messages Guide on the publications CD for avoid paper feeding problems and uneven print
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    . Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must withstand temperatures of 230°C (446 the printer driver, MarkVision™ Professional, or the operator panel to avoid damaging the printer. • Use transparencies designed specifically for laser printers.
  • Lexmark 22L0150 | User Guide - Page 50
    Guide, which is available on the Lexmark Web site at www.lexmark.com/publications. Envelopes Try a sample of any envelopes being considered for use with the printer select the correct envelope size from the operator panel, the printer driver, or from MarkVision Professional. • For best performance,
  • Lexmark 22L0150 | User Guide - Page 51
    , see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. When printing on labels: • Set the Paper Type menu item to Labels in the Paper Menu. Set the Paper Type from the printer operator panel, the printer driver, or from MarkVision Professional. • Do
  • Lexmark 22L0150 | User Guide - Page 52
    on the preferred weight of media, see Media types and weights (output options). When printing on card stock: • Set the Paper Type menu item in the Paper Menu to Card Stock from the operator panel, the printer driver, or from MarkVision Professional. Set the Paper Weight to CardStock Weight, and
  • Lexmark 22L0150 | User Guide - Page 53
    -purpose feeder Optional high capacity feeder Optional duplex unit Optional envelope drawer Optional banner tray Optional 5-bin mailbox Standard Offset Staple Media sizes and support Legend  - supported with size sensing † - supported without size sensing* ✘- unsupported Optional finisher Media
  • Lexmark 22L0150 | User Guide - Page 54
    unless otherwise specified. Media support by type for optional features Legend  - supported ✘- unsupported Media 500-sheet trays Multipurpose feeder Optional high capacity feeder Optional Optional envelope duplex drawer Optional banner tray Optional 5-bin mailbox Optional Finisher Paper
  • Lexmark 22L0150 | User Guide - Page 55
    Media types and weights (input options) Media weight Media Type supported 203 g/m2 (125 lb) 203 g/m2 (125 lb) Not supported Not supported Cover 216 g/m2 (80 lb) 216 g/m2 (80 lb) Not supported Not supported Transparencies2 Laser printer 161 to 169 g/m2 161 to 169 g/m2 Not supported
  • Lexmark 22L0150 | User Guide - Page 56
    output bin and optional output expander 60 to 74.9 g/m2 grain long (16 to 19.9 lb bond)2 5-bin mailbox 60 supported lb) Cover 216 g/m2 (80 lb) Not supported 216 g/m2 (80 216 g/m2 (80 Not supported lb) lb) Transparencies2 Laser printer 161 to 169 g/m2 (43 to 45lb bond)4,5 Not supported
  • Lexmark 22L0150 | User Guide - Page 57
    ) (continued) Media weight Media Type Standard output bin and optional 5-bin output expander mailbox Optional finisher Standard Offset Staple Dual-web paper 180 g/m2 (48 lb bond) Not supported 180 g/m2 (48 180 g/m2 (48 Not supported lb bond) lb bond) Polyester 220 g/m2 (59 lb bond
  • Lexmark 22L0150 | User Guide - Page 58
    printer. Refer printing problems and maintenance tasks to this key operator. In the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark and open the supplies screen to view the current status of your toner cartridge. Ready. Tray 1 Low, Tray 2 Status / Supplies Held jobs Status
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    on the front and 16 on the back). Duplex printing is available when you attach the optional duplex unit. It lets you print on both sides of a sheet of paper. Use your software application or printer driver to send a Verify Print job. Lets you examine the first copy of a multiple-copy job to
  • Lexmark 22L0150 | User Guide - Page 60
    on the display, you should order a new fuser.Order the correct type of fuser for your printer. Only order a web oiler fuser if an authorized servicer has installed a web oiler upgrade kit to allow your printer to print large quantities of vinyl or dual web labels. Type of fuser Standard fuser or
  • Lexmark 22L0150 | User Guide - Page 61
    CD Ordering staple cartridges Staple cartridges hold 3,000 staples. Use part number 11K3188 to order a pack of three staple cartridges. Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site: www.lexmark.com/recycle 2 Follow the instructions on the
  • Lexmark 22L0150 | User Guide - Page 62
    will be displayed on the printer operator panel. If you select Show areas on the operator panel, you can view one or more images to help you clear the jam. 23.13 Paper jam, 2 pages jammed Continue Show areas Show areas Show duplex Show rear door 1. Open manual feed door. See the
  • Lexmark 22L0150 | User Guide - Page 63
    beside tray 1) 200.yy Paper Jam 24.yy Paper Jam Area C Paper input options: 500-sheet drawer or 2000-sheet drawer 24.yy Paper Jam Area D Front .yy Paper Jam Area T Paper input options: 500-sheet trays or 2000-sheet tray 24.yy Paper Jam Area M Mailbox 27.yy Paper Jam Area L Upper right
  • Lexmark 22L0150 | User Guide - Page 64
    area) 24.yy Paper Jam (trays 1-4) 250 Paper Jam (multipurpose feeder) 27.yy Paper Jam (mailbox and output expander) Check Areas B, T1 D, K, L K, L E, J B,C, T A,D M What to do Follow the instructions for clearing Area B, and Area T1. If the jam message persists, paper may be caught in
  • Lexmark 22L0150 | User Guide - Page 65
    and reload your media. Area B 1 Open the left access door until it latches open. 2 Remove all visible media. Note: Remove any torn media from the printer. 3 Close the door. Note: Open Tray 1 and make sure the entire media stack is pushed all the way down into the tray. Clearing the entire
  • Lexmark 22L0150 | User Guide - Page 66
    paper jams Area C 1 If you have one or more optional 500-sheet drawers: a Open the 500-sheet drawer access correctly and pushed all the way down into the tray. b Close the door. 2 If you have an optional 2000-sheet drawer: a Open the 2000-sheet drawer access door. Pull the jam down and out of the
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    remove any paper caught in the rollers. Also, look up inside, as some jams may be above the rollers. 2 Reinstall the duplex mechanism in the printer. Area T 1 If you cannot clear all the 500-sheet drawer jams from Area C: a Carefully open trays 2 through 4 (all 500-sheet trays) and remove jams
  • Lexmark 22L0150 | User Guide - Page 68
    Clearing paper jams Area J 1 Remove the duplex tray J. 2 Remove any jams, and then reinstall the tray. Area K 1 Open the lower right access door. 2 Remove any jams, and then close the door. Area L 1 Open the upper right access door. 2 Remove jams from the rollers, and then close the door. Clearing
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    finisher, or output expander jams (Area M) 1 Open the rear door of the 5-bin mailbox or ouput expander. 2 Pull the jam straight out, and then close the door. L). CAUTION: The fuser assembly may be hot. Let it cool before continuing. Clearing mailbox, finisher, or output expander jams (Area M) 69
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    fuser roller cover and remove the jam. 7 Close the fuser roller cover. 8 Snap the housing back onto the fuser. 9 Insert the fuser back into the printer. 10 Slide the latches out, and then pull up to refasten them. 11 Close the doors. Clearing fuser jams 70
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    Clearing paper jams Clearing image transfer unit jams 1 Open the front access door and the left access door. 2 While holding down the front access door, insert a folded piece of paper as shown to clear the paper sensors under the image transfer unit. Make sure to clear the entire width of the paper
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    Clearing paper jams 4 Turn the printer off. Open the front cover. 5 Remove all the print cartridges. a Pull up slightly on the cartridge handhold. b Pull the cartridge straight out and use the handle to lift it off the guides. c Place the cartridges on a clean, flat surface out of direct light.
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    Clearing paper jams 6 Release the latches to open the multipurpose feeder (area A) all the way. Clearing image transfer unit jams 73
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    Clearing paper jams 7 Remove the image transfer unit. a Raise the lever to unlock the image transfer unit. b Pull down on the handle. Clearing image transfer unit jams 74
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    Clearing paper jams c Slide the image transfer unit out and place it on a clean, flat surface. Warning: Do not touch the transfer belt. Touching the belt will damage the image transfer unit. 8 Look inside the printer. Remove all torn paper or other jams. Clearing image transfer unit jams 75
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    Clearing paper jams 9 Insert the image transfer unit back into the printer. a Align the guides with the insertion grooves and gently slide the unit in. b Rotate the handle up, and push gently to lock the unit in place. Clearing image transfer unit jams 76
  • Lexmark 22L0150 | User Guide - Page 77
    . 10 Return the multipurpose feeder to its working position. Reinstall all the print cartridges. 11 Close the printer door. 12 Turn the printer on. The printer returns to a Ready state. If you still need help 1 Turn the printer off and then back on. 2 Contact your administrator or Help desk if you
  • Lexmark 22L0150 | User Guide - Page 78
    the Utilities menu. For more information, see the Menus and Messages Guide. The LCD Brightness and LCD Contrast settings are adjusted separately. To change the LCD Brightness or LCD Contrast settings: 1 Make sure your printer is on. 2 Press on the operator panel. 3 Press until Settings appears
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    default settings: Warning: All downloaded resources (fonts, macros, and symbol sets) in printer memory (RAM) will be deleted. (Resources residing in flash memory or on the optional hard disk remain unaffected.) 1 Make sure the printer is on and Ready appears on the display. 2 Press on the operator
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    Administrative support Adjusting Power Saver To adjust the Power Saver setting: 1 Make sure the printer is on and Ready appears on the by issuing a Printer Job Language (PJL) command. For more information, see the Technical Reference available on the Lexmark Web site at www.lexmark.com/publications.
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    of network communications and device configuration by using the advanced security options. These features are available through the Web page of the enter the IP address of the printer you want to configure using the format: https: //ip_address/. Supporting SNMPv3 (Simple Network Management Protocol
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    click Network/Ports. 4 Click IPSec. Two types of authentication are supported for IPSec: • Shared Key Authentication-Any ASCII phrase shared among even in Secure mode. • Unsecured Only-Allows the port to only open when the printer is not in Secure mode. Note: A password must be set to enable Secure
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    be used with the WPA (Wi-Fi Protected Access) feature of an optional internal wireless print server to provide WPA-Enterprise security support. Support for 802.1x requires the establishment of credentials for the printer. The printer must be known to the Authentication Server (AS). The AS will allow
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    default. Be sure to select black only mode both in the driver and through the printer operator panel. To turn on black only mode through the printer operator panel: 1 Turn the printer off. 2 Press and hold and while turning the printer on. 3 Release both buttons when Performing Self Test appears on
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    Administrative support Aligning the image transfer unit For best print quality, make sure you align the image transfer unit after replacement or if colors print too lightly. To align the image transfer unit: 1 Make sure your printer is on. 2 Press on the operator panel. 3 Press until Settings
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    values may vary from printer to printer. The accuracy of the estimates may be affected by how full the print cartridges are, environmental conditions, the media type, the software application, software settings, the driver, driver settings, and the content of the page. Lexmark makes no claim as
  • Lexmark 22L0150 | User Guide - Page 87
    utility, indicates when it is time to replace supplies and points out actual or potential problems. When a printer needs attention, it alerts the network administrator with a detailed graphic of the printer showing the cause for the alert (for example, an empty paper tray). For more information
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    Online customer support Customer support is available on the Lexmark Web site at www.lexmark.com. Calling for service When you call for printer service, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find
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    off and call for service. The USB device you are using may not be supported or has an error. Only specific USB flash memory devices are supported. For information regarding tested and approved USB flash memory devices, see the Lexmark Web site at www.lexmark.com. The printer is not ready to
  • Lexmark 22L0150 | User Guide - Page 90
    Add printer memory or an optional hard disk. Set Print Timeout to a higher value from the Setup Menu. For more informations, see the Menus and Messages Guide. Solving mailbox problems Symptom Paper jams before reaching the mailbox. Cause The mailbox and the printer are misaligned. The mailbox is
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    Troubleshooting Solving option problems If an option does not operate correctly after it is installed or if it quits working: • Turn the printer off, wait for about 10 seconds, and turn the printer on. If this does not fix the problem, unplug the printer, and check the connection between the option
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    A service message indicates printer failure that may require service. Turn the printer off, wait about 10 seconds, and then turn the printer on. If the error recurs, write down the error number, the problem, and a detailed description. Call 1-800-LEXMARK for service. Solving option problems 92
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    Troubleshooting Solving paper feed problems Symptom Cause Solution Paper frequently jams. You are using paper that does not meet the printer specifications. Use recommended paper and other specialty media. See the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com
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    may help you solve print quality problems. If these suggestions still do not correct the problem, call for service. You may have a printer part that requires adjustment or replacement. Symptom Repeating defects Cause Solution Either the print cartridges are defective, the image transfer unit
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    unit, or fuser may be defective, empty, or worn. Replace the print cartridge, the transfer roller, the image transfer unit, or fuser as needed. From the printers operator panel, print the repetitive defects guide to determine which component needs to be replaced. ABCDE ABCDE Streaked vertical
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    the fuser. Gray background ABCDE • The Toner Darkness setting is too dark. • The print cartridges are defective. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridges. ABCDE ABCDE Solving print quality problems 96
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    are defective or empty. • Replace the print cartridges. Solid color pages • The print cartridges are • Replace the print cartridges. defective. • Call for service. • Your printer requires servicing. The paper curls badly once it prints and exits to a bin. • The Type, Texture, and Weight
  • Lexmark 22L0150 | User Guide - Page 98
    problems. Note: See the quick reference page entitled "Print quality and troubleshooting guide" which provides solutions for common print quality problems black inks instruction. How does the printer driver for the best color? What driver settings should I use for the best color? The PostScript driver
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    Troubleshooting The printed page the User's Guide on the Software and Documentation CD. Color Saver must be Off to adjust Toner Darkness. What is Manual Color Correction? type of colormatching problem. The nine Color Samples values correspond to color conversion tables in the printer. Selecting any
  • Lexmark 22L0150 | User Guide - Page 100
    Troubleshooting The color combination labeled on the box can then be used for modifying the color of the object in a software application. The software application Help section provides instructions for modifying the color of an object. Manual Color Correction may be necessary to utilize the
  • Lexmark 22L0150 | User Guide - Page 101
    Troubleshooting increment value that defines the difference between the RGB value that each color box differs by. If the user selects Print, a Yellow. The increment value defined by the user for Detailed Color Samples applies to Cyan, Magenta, Yellow, and Black. Solving color quality problems 101
  • Lexmark 22L0150 | User Guide - Page 102
    , if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class
  • Lexmark 22L0150 | User Guide - Page 103
    a network cable installed Federal Communications Commission (FCC) compliance information statement The Lexmark C770, C772, types 5061-100, 5061-110, 5061-300, and 5061 , if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However,
  • Lexmark 22L0150 | User Guide - Page 104
    information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class
  • Lexmark 22L0150 | User Guide - Page 105
    Straße 12 63128 Dietzenbach Telefon: 0180 - 564 56 44 (Produktinformationen) Telefon: 01805 - 00 01 15 (Technischer Kundendienst) E-Mail: [email protected] Die folgenden Messungen wurden gemäß ISO 7779 durchgeführt und gemäß ISO 9296 gemeldet. Drucken Leerlauf Durchschnittlicher Schallpegel (dB
  • Lexmark 22L0150 | User Guide - Page 106
    Notices The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. 1-meter average sound pressure, dBA Printing 52 dBA Idling 30 dBA Product energy consumption The following table documents the power consumption characteristics of the product.
  • Lexmark 22L0150 | User Guide - Page 107
    options, visit the Lexmark Web site at www.lexmark .com for your local sales office phone number. ENERGY STAR Laser advisory label A laser notice label may be affixed to this printer notice The printer is certified The printer contains internally and printer are
  • Lexmark 22L0150 | User Guide - Page 108
    attachments Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance Unsuitable physical or operating environment Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty
  • Lexmark 22L0150 | User Guide - Page 109
    or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This
  • Lexmark 22L0150 | User Guide - Page 110
    Index Numerics 5-bin mailbox 11 A access doors 63 adjusting Power Saver 80 aligning the image transfer unit 85 areas Area A 65 Area B 65 Area C 66 Area E 67 Area G 66 Area J 68 Area K 68 Area L 68 Area M 69 Area T 67 Area T1 67 attaching option cards 16 print server 16 auto size sensing 38
  • Lexmark 22L0150 | User Guide - Page 111
    49 printing 49 Lexmark Authorized Supplies Dealers 58 linking 38 bins 39 trays 38 loading 2000-sheet tray 33 500-sheet trays 31 multipurpose feeder 35 lock feature, security 83 M Macintosh 29, 37, 38, 40, 42 mailbox 11 maintaining the printer 58 ordering a print cartridge 59 MarkNet internal
  • Lexmark 22L0150 | User Guide - Page 112
    pages in output bin 93 frequent jams 93 jammed page does not reprint 93 Paper Jam message remains after clearing jam 93 print time seems long 89 tray linking does not work 90 unexpected page breaks 90 R removing firmware card 22 flash memory option 19 option cards 19 printer memory option 19 repeat
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C770, C772
User’s Guide
March 2006
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2006 Lexmark International, Inc.
740 West New Circle Road
Lexington, Kentucky 40550