Lexmark 2500 User's Guide - Page 60

Print troubleshooting, Start, Settings, Printers and Faxes, Control Panel, Printers - driver for windows 7

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Check ink Check the ink levels, and install new print cartridges if necessary. Cartridges may have tape 1 Remove the print cartridges. on them 2 Make sure the sticker and tape have been removed. 1 2 Make sure the printer is set as the default printer and is not on hold or paused. May need to reconnect power supply Software may not be installed correctly 3 Reinsert the cartridges. 1 Click: • In Windows XP Pro: Start Œ Settings Œ Printers and Faxes. • In Windows XP Home: Start Œ Control Panel Œ Printers and Faxes. • In Windows 2000 or Windows Vista: Start Œ Settings Œ Printers. 2 Double-click the name of your printer. 3 Click Printer. • Make sure no check mark appears next to Pause Printing. • Make sure a check mark does appear next to Set As Default. 1 Press to turn the printer off. 2 Disconnect the power cord from the wall outlet. 3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press to turn the printer on. 1 Uninstall the printer software, and then reinstall it. For more information, see "Removing and reinstalling the software" on page 72. 2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. a In all countries or regions except the United States, select your country or region. b Click the links for drivers or downloads. c Select your printer family. d Select your printer model. e Select your operating system. f Select the file you want to download, and then follow the directions on the computer screen. Print troubleshooting • "Improving print quality" on page 61 • "Poor text and graphic quality" on page 61 • "Poor quality at the edges of the page" on page 62 Troubleshooting 60

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Check ink
Check the ink levels, and install new print cartridges if necessary.
Cartridges may have tape
on them
1
Remove the print cartridges.
2
Make sure the sticker and tape have been removed.
1
2
3
Reinsert the cartridges.
Make sure the printer is
set as the default printer
and is not on hold or
paused.
1
Click:
In Windows XP Pro:
Start
Settings
Printers and Faxes
.
In Windows XP Home:
Start
Control Panel
Printers and Faxes
.
In Windows 2000 or Windows Vista:
Start
Settings
Printers
.
2
Double-click the name of your printer.
3
Click
Printer
.
Make sure no check mark appears next to Pause Printing.
Make sure a check mark does appear next to Set As Default.
May need to reconnect
power supply
1
Press
to turn the printer off.
2
Disconnect the power cord from the wall outlet.
3
Gently remove the power supply from the printer.
4
Reconnect the power supply to the printer.
5
Plug the power cord into the wall outlet.
6
Press
to turn the printer on.
Software may not be
installed correctly
1
Uninstall the printer software, and then reinstall it. For more information, see
“Removing and reinstalling the software” on page 72.
2
If the software still does not install correctly, visit our Web site at
www.lexmark.com
to check for the latest software.
a
In all countries or regions except the United States, select your country or region.
b
Click the links for drivers or downloads.
c
Select your printer family.
d
Select your printer model.
e
Select your operating system.
f
Select the file you want to download, and then follow the directions on the
computer screen.
Print troubleshooting
“Improving print quality” on page 61
“Poor text and graphic quality” on page 61
“Poor quality at the edges of the page” on page 62
Troubleshooting
60