Lexmark 2500 User's Guide - Page 64

Poor copy quality, Partial document or photo copies, Scan troubleshooting

Page 64 highlights

Poor copy quality • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters • White lines in print Check the control If one of the lights is blinking, see "Blinking lights on the control panel" on page 70. panel for any blinking lights Check ink Check the ink levels, and install a new print cartridge if necessary. Clean the scanner glass If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water. Review steps to See "Improving print quality" on page 52. improve print quality Check quality of original document If the quality of the original document is not satisfactory, try using a clearer version of the document or image. Are you scanning from If you are copying or scanning from photo or glossy paper, a magazine, or a newspaper, photo or glossy paper, see "Removing image patterns from photos, magazines, or newspapers" on page 44. a magazine, or a newspaper? Check document placement Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner. Partial document or photo copies Check document placement Check paper size Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner. Make sure the paper size being used matches the size you selected. Scan troubleshooting • "Scanner does not respond" on page 65 • "Scan was not successful" on page 65 • "Scanning takes too long or freezes the computer" on page 65 • "Poor scanned image quality" on page 66 • "Partial document or photo scans" on page 66 Troubleshooting 64

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Poor copy quality
Blank pages
Checkerboard pattern
Distorted graphics or pictures
Missing characters
Faded print
Dark print
Skewed lines
Smudges
Streaks
Unexpected characters
White lines in print
Check the control
panel for any blinking
lights
If one of the lights is blinking, see “Blinking lights on the control panel” on page 70.
Check ink
Check the ink levels, and install a new print cartridge if necessary.
Clean the scanner glass
If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.
Review steps to
improve print quality
See “Improving print quality” on page 52.
Check quality of
original document
If the quality of the original document is not satisfactory, try using a clearer version of the
document or image.
Are you scanning from
photo or glossy paper,
a magazine, or a
newspaper?
If you are copying or scanning from photo or glossy paper, a magazine, or a newspaper,
see “Removing image patterns from photos, magazines, or newspapers” on page 44.
Check document
placement
Make sure the document or photo is loaded facedown on the scanner glass in the lower
right corner.
Partial document or photo copies
Check document
placement
Make sure the document or photo is loaded facedown on the scanner glass in the lower
right corner.
Check paper size
Make sure the paper size being used matches the size you selected.
Scan troubleshooting
“Scanner does not respond” on page 65
“Scan was not successful” on page 65
“Scanning takes too long or freezes the computer” on page 65
“Poor scanned image quality” on page 66
“Partial document or photo scans” on page 66
Troubleshooting
64