Lexmark 264dn User's Guide

Lexmark 264dn - X B/W Laser Manual

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  • Lexmark 264dn | User's Guide - Page 1
    Lexmark X264dn, X363dn, X364dn, and X364dw User's Guide September 2009 Machine type(s): 7013 Model(s): 231, 235, 432, 436, 43W, d01, d02, gd1, gd2, dn1, dn2, gd1, gd2 www.lexmark.com
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    ...36 Recycling...37 Reducing printer noise...38 Loading paper and specialty media 40 Setting the Paper Size and Paper Type...40 Configuring Universal paper settings...40 Avoiding jams...41 Loading trays...42 Using a multipurpose or manual feeder...46 Paper capacities...51 Linking and unlinking
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    message on each page...76 Canceling a copy job...77 Improving copy quality...77 E-mailing 78 Getting ready to e-mail...78 Creating an e-mail shortcut using the Embedded Web Server 79 E-mailing a document...79 Canceling an e-mail...81 Faxing 82 Getting the printer ready to fax...82 Sending a fax
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    status of supplies from a network computer 149 Moving the printer to another location...149 Shipping the printer...149 Ordering supplies...150 Replacing supplies...151 Administrative support 157 Finding advanced networking and administrator information 157 Restoring the factory default settings
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    Solving scanner problems...192 Solving fax problems...194 Solving option problems...197 Solving paper feed problems...198 Solving print quality problems...199 Embedded Web Server does not open...208 Contacting Customer Support...209 Notices 210 Product information...210 Edition notice...210 Power
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    6
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    the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible. CAUTION-SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord
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    signs of such problems. Remove the power cord from the electrical outlet before inspecting it. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding
  • Lexmark 264dn | User's Guide - Page 9
    • Setting up and configuring the printer on a network, depending on your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems Find it here Setup documentation-The setup documentation came with the printer and is also available on the Lexmark Web site at www
  • Lexmark 264dn | User's Guide - Page 10
    printer software The latest supplemental information, updates, and technical support: • Documentation • Driver downloads • Live chat support • E-mail support • Telephone support Warranty information Find it here Windows or Mac Help-Open a printer the printer, leave enough room to open trays, covers
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    ventilation: 5 1 4 3 2 1 Rear 305 mm (12 in.) 2 Right side 203 mm (8 in.) 3 Front 203 mm (8 in.) 4 Left side 76 mm (3 in.) 5 Top 254 mm (10 in.) Printer configurations Basic model The following illustration shows the printer front with its basic features or parts: Learning about the
  • Lexmark 264dn | User's Guide - Page 12
    ADF) 4 System board door 5 Front door 6 Multipurpose feeder door Note: Depending on your printer model, this could be the manual feeder door. 7 Standard 250-sheet tray (Tray 1) 8 Standard exit bin The following illustration shows the printer back with its basic features or parts: Learning about the
  • Lexmark 264dn | User's Guide - Page 13
    1 2 3 4 6 5 1 Rear door 2 Ethernet port 3 Wireless antenna Note: The wireless antenna appears on wireless models only. 4 Fax ports Note: Fax ports appear on fax models only. 5 USB port 6 Printer power cord socket 7 Power switch 8 Locking device 8 7 Learning about the printer 13
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    drawer (Tray 2) Basic functions of the scanner The scanner provides copy, fax, and scan capability. You can: • Make quick copies, or change the settings on the printer control panel to perform specific copy jobs. • Send a fax using the printer control panel. • Send a fax to multiple fax destinations
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    g/m2 (14 to 32 lb). • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. Using the scanner glass The scanner glass can be used to scan or copy single pages or book pages. When using
  • Lexmark 264dn | User's Guide - Page 16
    2 Display area View scanning, copying, faxing, and printing options as well as status and error messages. Access the administration menus, start, stop, or cancel document to fit onto the currently selected paper size Changes Original Size, Paper Source, and Collate settings Opens the address book
  • Lexmark 264dn | User's Guide - Page 17
    scan to e-mail function 1 2 3 9 8 765 4 Item 1 Menu Description Enters the administration menus 2 Display View scanning, copying, faxing, and printing options as well as status and error messages. 3 Stop/Cancel Stops all printer activity 4 Start Starts a copy or scan job 5 Right arrow
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    Accepts menu selections and settings 7 Left arrow Scrolls left 8 Indicator light • Off-The power is off. • Blinking green-The printer is warming up, processing data, or printing. • Solid green-The printer is on, but idle. • Blinking red-Operator intervention is needed. 9 Back Returns one
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    the telephone line off-hook (like picking up a telephone receiver). Press a second time to hang up the line. Note: The Hook button is available only on selected printer models. 6 Options 7 Resolution Changes Original Size, Broadcast, Delayed Send, and Cancel settings Selects a dpi value for the
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    sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. Warning-Potential Damage: System board
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    length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. • If your printer model does not fax, your system board will not have the fax card attached to the system board. 5 Close the system board door. Additional
  • Lexmark 264dn | User's Guide - Page 22
    material from the outside of the drawer. 2 Remove the tray from the support unit. 1 2 1 Support unit 2 Tray 3 Remove any packing material and tape from inside the tray. 4 Insert the tray into the support unit. 5 Place the drawer in the location chosen for the printer. Additional printer setup 22
  • Lexmark 264dn | User's Guide - Page 23
    and then lower the printer into place. Attaching cables 1 Connect the printer to a computer or a network. • For a local connection, use a USB cable. • For a network connection, use an Ethernet cable. 2 Connect the power cord to the printer first and then to a wall outlet. Additional printer setup 23
  • Lexmark 264dn | User's Guide - Page 24
    The fax ports are available on selected printer models only. 3 USB port 4 Printer power cord socket Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page
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    , or, if you have a wireless printer model, the wireless network may not be configured properly. Consult a system support person for a solution, and then print another network setup page. Setting up the printer software Installing printer software A printer driver is software that lets the computer
  • Lexmark 264dn | User's Guide - Page 26
    the instructions on the screen. Using the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com. 2 From the Drivers & Downloads menu, click Driver Finder. 3 Select your printer, and then select your operating system. 4 Download the driver and install the printer software. Updating available
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    4 Click Driver, and then add any installed hardware options. 5 Click OK. In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications. 2 Double-click Utilities, and then double-click Print Center or Printer Setup Utility. 3 Select the printer, and then from the Printers
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    the power cable to the printer and then to a properly grounded electrical outlet, and then turn the printer on. 1 2 Note: For fax setup, see the User's Guide on the Software and Documentation CD. Make sure the printer and computer are fully on and ready. Do not connect the USB cable until instructed
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    a USB cable between the computer on the wireless network and the printer. Notes: • After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. • If your printer has faxing capabilities, then connect the telephone cable. 9 Follow
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    on the sheet that came with the printer. Write the last six digits of the MAC address in the space provided below: MAC address 2 If your printer has faxing capabilities, then connect the telephone cable. 3 Connect the power cable to the printer, and then to a properly grounded electrical outlet
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    . 3 Select the type of security you use to protect your wireless network. 4 Enter the security information necessary for the printer to join your wireless network. 5 Click Submit. 6 Open the AirPort application on your computer: In Mac OS X version 10.5 or later a From the Apple menu, choose System
  • Lexmark 264dn | User's Guide - Page 32
    network. These instructions apply to Ethernet and fiber optic network connections. Before you install the printer on a wired network, make sure that: • You have completed the initial setup of the printer. • The printer is connected to your network with the appropriate type of cable. For Windows
  • Lexmark 264dn | User's Guide - Page 33
    on-screen instructions to complete the installation. For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer. 2 Print the network setup page from the printer. For information on printing a network setup page, see "Printing a network setup page" on page 25. 3 Locate
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    Setup Utility or Print Center. 4 From the Printer List, click Add. 5 Click IP. 6 Type in the IP address of your printer in the Address field. 7 Click Add. • For AppleTalk printing: In Mac OS X version 10.5 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax. 3 Click +. 4 Click
  • Lexmark 264dn | User's Guide - Page 35
    for use in laser printers. For more information on recycled papers that work well with your printer, see "Using recycled paper and other office papers" on page 56. Conserving supplies There are a number of ways to reduce the amount of paper you use when printing, copying, or receiving faxes. You can
  • Lexmark 264dn | User's Guide - Page 36
    sides of a print, copy, or received fax. • Fax transmission log features are turned off. Energy/Paper Use all the settings associated with Energy mode and Paper mode. Off Use factory default settings. This setting supports the performance specifications for your printer. To select an Eco-Mode
  • Lexmark 264dn | User's Guide - Page 37
    . The factory default setting is 30 minutes. To increase or decrease the number of minutes before the printer enters Power Saver mode: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and
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    are either reused or demanufactured for recycling. Boxes used to return the cartridges are also recycled. To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the pre-paid shipping label. You can also: 1 Visit our Web site
  • Lexmark 264dn | User's Guide - Page 39
    delay before the first page is printed. • Fans run at a reduced speed or are turned off. • If your printer has faxing capability, fax sounds are reduced or disabled, including the fax speaker and ringer. Off Use factory default settings. This setting supports the performance specifications for
  • Lexmark 264dn | User's Guide - Page 40
    press . Submitting Changes appears, followed by Type. Configuring Universal paper settings The Universal Paper Size is a user-defined setting that lets you print on paper sizes that are not preset in the printer menus. Set the Paper Size for the Manual Feeder to Universal when the size you want is
  • Lexmark 264dn | User's Guide - Page 41
    by the Universal Setup menu. Avoiding jams The following hints can help you avoid jams: Paper tray recommendations • Make sure the paper lies flat in the paper tray. • Do not remove the paper tray while the printer is printing. • Do not load the paper tray while the printer is printing. Load
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    are set correctly in the printer control panel menus. • Store paper per the manufacturer's recommendations. Loading trays 1 Pull the tray completely out. Note: Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam. Loading paper and specialty media 42
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    you are loading. If you are loading A6-size paper: a Squeeze and slide the length guide toward the center of the tray to the A5 size position. b Raise the A6 backstop. Notes: • The standard tray accommodates only 150 sheets of A6-size paper. Notice the maximum fill line on the A6 backstop which
  • Lexmark 264dn | User's Guide - Page 44
    on the bottom of the tray to help position the guide. • For setup, load letter- or A4-size paper based on the standard size for your country or region. 3 Flex a stack of paper back and forth to loosen the sheets, and then fan them. Do not fold or crease the paper. Straighten the edges on a level
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    design facedown. LETTERHEAD 5 Squeeze and slide the guides to lightly touch the side of the stack. 1 2 6 Insert the tray. 7 If the paper type you loaded differs from the type that was previously loaded in the tray, then change the Paper Type setting for the tray. Loading paper and specialty media 45
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    Using a multipurpose or manual feeder Some models of the printer have a multipurpose feeder, whereas other models have a manual feeder. The multipurpose feeder can be loaded like a tray with up to 50 sheets of paper. The manual feeder can be loaded with one sheet of paper at a time. Using the
  • Lexmark 264dn | User's Guide - Page 47
    then fan them. Do not fold or crease the paper or labels. Straighten the edges on a level surface. 3 Load the paper or specialty media. Notes: • Do not force paper into the multipurpose feeder. • Do not exceed the maximum stack height. Overfilling may cause jams. Loading paper and specialty media 47
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    with the recommended print side faceup and the top edge entering the printer first. For more information on loading transparencies, see the packaging the transparencies came in. • Load letterhead with the logo faceup and the top edge entering the printer first. Loading paper and specialty media 48
  • Lexmark 264dn | User's Guide - Page 49
    in the position shown. Warning-Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer. 4 Squeeze and slide the guides to support the paper. 5 Slide the paper gently into the multipurpose
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    feeder can feed only one sheet of paper at a time. You can use the manual feeder to print on paper types or sizes that are not currently loaded in a tray. 1 Open the manual feeder door. 2 Load one sheet of paper faceup into the center of the manual feeder. Notes: • Load letterhead faceup, with the
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    3 Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides. 4 Adjust the paper guides to the paper width. Warning-Potential Damage: Do not force the paper into the feeder. Forcing the paper causes jams. Paper capacities The capacities of the trays and
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    automatic; they must be set manually from the Paper menu. Warning-Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper loaded in the tray. The temperature of the fuser varies according to the specified Paper Type. Paper may not be properly processed
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    : If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Default Settings, click Paper Menu. 4 Click Custom Names. 5 Type a name for the paper type in a Custom Name box. Note: This custom name
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    m2 (24 lb) or heavier paper. Note: Duplex printing is supported only for 60-90 g/m2 (16-24 lb bond) paper. Curl Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high
  • Lexmark 264dn | User's Guide - Page 55
    , rough or heavily textured surface papers, or curled papers • Recycled papers that fail EN12281:2002 (European) • Paper weighing less than 60 g/m2 (16 lb) • Multiple-part forms or documents Selecting paper Using appropriate paper prevents jams and helps ensure trouble-free printing. To help avoid
  • Lexmark 264dn | User's Guide - Page 56
    are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing conditions). Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality
  • Lexmark 264dn | User's Guide - Page 57
    sheet tray 550-sheet tray feeder Manual feeder Duplex path X Bond Letterhead Preprinted Colored Paper Card stock X X X Glossy paper X X X X X Paper labels1 X Transparencies X Envelopes X X X (smooth)2 1 Single-sided paper labels designed for laser printers are supported for
  • Lexmark 264dn | User's Guide - Page 58
    Paper sizes supported by the printer Paper size Dimensions Standard Optional 250- 250-sheet tray or 550-sheet tray Multipurpose Duplex path feeder or Manual x 279 mm (8.5 x 11 in.) Oficio (Mexico) 216 x 340 mm (8.5 x 13.4 in.) Statement 140 x 216 mm X (5.5 x 8.5 in.) Universal2 76.2 x
  • Lexmark 264dn | User's Guide - Page 59
    14 in.) 1 A6 is supported only for grain long papers. 2 If a paper size you want to use is not listed, configure a Universal paper size. For more information, see "Configuring Universal paper settings" on page 40. 3 Universal paper size has limited support in the trays for paper sizes 140 mm x 210
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    information, see "Avoiding jams" on page 41 and "Storing paper" on page 56. Printing a document 1 Load paper into a tray or feeder. 2 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. 3 Do one of the following: For Windows users a With a document
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    . • Some USB drives and USB hubs are not supported. To print from a flash drive: 1 Make sure the printer is on and Ready or Busy appears. 2 Insert printer requires attention, such as when a jam has occurred, the printer ignores the flash drive. • If you insert the flash drive while the printer
  • Lexmark 264dn | User's Guide - Page 62
    letterhead Page orientation trays design is placed facedown. Paper orientation The top edge of the sheet with the logo is placed at the front of the tray. LETTERHEAD Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers
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    the sheet with the logo should enter the multipurpose feeder or manual feeder last. Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers. Tips on using transparencies Print samples on the transparencies being considered
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    Web Server, or from the printer control panel Paper menu. • To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark part number 70X7240 for letter-size
  • Lexmark 264dn | User's Guide - Page 65
    labels designed specifically for laser printers. Check with the the leading and driver edge, and use a non-oozing adhesive. • Portrait orientation works best, especially when printing bar codes. Tips on the print quality and cause jams or other paper handling problems. • Check with the manufacturer
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    See "Printing a menu settings page" on page 25 and "Printing a network setup page" on page 25 for more information on printing these pages. Printing a font sample list To print samples of the fonts currently available for your printer: 1 Make sure the printer is on and Ready appears. 2 From the
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    job to cancel. 3 From the keyboard, press Delete. For Macintosh users In Mac OS X version 10.5 or later: 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax, and then double-click the printer icon. 3 From the printer window, select the job to cancel. 4 From the icon bar at the top
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    4 From the printer window, select the job to cancel. 5 From the icon bar at the top of the window, click the Delete icon. Printing 68
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    you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press . 4 If you placed the document on the scanner glass and have additional pages to copy, then place the next page on the scanner glass, and then press 1 on the keypad. Otherwise, press 2 on
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    5 From the printer control panel, press . Another page? 1=Yes 2=No appears. 6 If you want to copy another photo, place it on the scanner glass, and then items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press
  • Lexmark 264dn | User's Guide - Page 71
    If you placed the document on the scanner glass and have additional pages to copy, then place the next page on the scanner glass, and then press 1 on these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press
  • Lexmark 264dn | User's Guide - Page 72
    placed the document on the scanner glass and have additional pages to copy, then place the next page on the scanner glass, and then press 1 on the keypad. Otherwise, press 2 on the keypad. 13 Press to return to Ready. Making copies using paper from a selected tray 1 Load an original document faceup
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    , or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press the Copy button. 4 Press the Scale button. 5 Press the arrow buttons until the scale
  • Lexmark 264dn | User's Guide - Page 74
    If you placed the document on the scanner glass and have additional pages to copy, then place the next page on the scanner glass, and then press 1 on these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press
  • Lexmark 264dn | User's Guide - Page 75
    IP address of the printer, then print a network setup page and locate the address in scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press the Copy button. 4 Press the Options button. 5 Press the arrow buttons until Paper
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    you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press . 4 If you placed the document on the scanner glass and have additional pages to copy, then place the next page on the scanner glass, and then press 1 on the keypad. Otherwise, press 2 on
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    Press to cancel the job. Canceling appears. The printer clears all pages in the ADF or printer and then cancels the job. Improving copy quality Question /Photo mode is recommended for magazine articles, business graphics, and brochures. When should I use Photograph mode? Use Photograph mode when
  • Lexmark 264dn | User's Guide - Page 78
    IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Default Settings, click E-mail/FTP Settings. 4 Click E-mail Settings. 5 Click
  • Lexmark 264dn | User's Guide - Page 79
    know the IP address of the printer, then print a network setup page and locate the address in the TCP paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer
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    are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press the Scan/Email button. Scan to E-mail appears. 4 Press . Search appears. Note: If there are no entries in the address book, then Manual Entry appears. 5 Press # , and then enter the recipient
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    paper guides. 3 From the printer control panel, press the Scan/Email button. Scan to E-mail appears. 4 Press . Search appears. Note: If there are no entries in the address book, then Manual e-mail. Canceling appears. The printer clears all pages in the ADF and then cancels the job. Once the
  • Lexmark 264dn | User's Guide - Page 82
    page, or on the first page of the transmission: station name (identification of the business, other entity, or individual sending the message) and station number (telephone number of the sending fax machine, business, other entity, or individual). To enter your fax setup information, use the printer
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    appears, enter the printer fax number. a Press printer, then print a network setup page and locate the address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup answering machine) can be successfully attached to pass through the printer, as described in the setup
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    or ISDN system" on page 85. Services Digital Network (ISDN) system Use a Distinctive Ring service See "Connecting to a distinctive ring service" on page 85. Connect to a telephone line, telephone, and answering machine See "Connecting the printer and a telephone or answering machine to the same
  • Lexmark 264dn | User's Guide - Page 85
    fax and voice calls. If you subscribe to a distinctive ring service, follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer to match the setting you want the printer to answer: a From the printer control panel, press . b Press
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    the printer LINE port . 2 Connect the other end of the telephone cable to an active analog telephone wall jack . 3 Remove the plug from the printer EXT port . 4 Connect your telecommunications equipment directly to the printer EXT port . Use one of the following methods: Answering machine Faxing
  • Lexmark 264dn | User's Guide - Page 87
    Norway • Portugal • Sweden • Switzerland • United Kingdom Countries or regions except Germany For some countries or regions, a telephone line adapter is included in the box. Use this adapter to connect an answering machine, telephone, or other telecommunications equipment to the printer. Faxing 87
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    . If you remove it, then other telecommunications devices in your home (such as telephones or answering machines) may not work. 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to the adapter, and then
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    3 Connect the answering machine or telephone to the adapter. Answering machine Telephone Faxing 89
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    11 plug installed in the printer EXT port . Do not remove this plug. It is necessary for the proper operation of the fax function and of downstream as telephones or answering machines) may not work. 1 Connect one end of the telephone cable that came with the printer to the printer LINE port .
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    for recording messages on your answering machine, then connect a second telephone cable between the answering machine and the other N slot of the active analog telephone wall jack. Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software
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    LINE port . 3 Connect the other end of the telephone cable to an active analog telephone wall jack. 4 Remove the protective plug from the printer EXT port . 5 Connect your telephone to the computer telephone jack. Note: See the manual that came with your computer for the telephone connections
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    you can reset the date and time. Then the correct date and time will be printed on every fax job. To set the date and time: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and
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    know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section. 2 Click Settings. 3 Click Security. 4 Click Set Date and Time. 5 Select Automatically Observe DST. 6 Click Submit. Sending a fax Sending a fax using the printer control panel 1 Load an
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    lets the computer communicate with the printer. A PostScript driver is needed to send a fax from a computer. This driver may be installed during the initial printer setup. If you need to install the software after setup, follow these instructions: For Windows users 1 Close all open software programs
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    Add Printer. 10 Click Finish, and then follow the instructions on the screen. Sending a fax using the computer Faxing from a computer lets you send electronic documents without leaving your desk. This gives you the flexibility of faxing documents directly from software programs. For Windows users
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    of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Manage Shortcuts. Note: A password may be required. If you do not have an ID and password, get one from your system support person. 4 Click Fax Shortcut Setup. 5 Type a unique
  • Lexmark 264dn | User's Guide - Page 98
    , or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press the Fax button. To: appears on the first line, and the time and date appear on the
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    , or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press the Fax button. To: appears on the first line, and the time and date appear on the
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    to send the fax, and then press . 10 Press . Forwarding a fax This option lets you print and forward received faxes to a fax number. 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and
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    : If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Reports. 4 Click Fax Job Log or Fax Call Log. Blocking junk faxes 1 Type the printer IP address into the address field of your Web browser
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    Original Size This option lets you choose the size of the documents you are going to fax. 1 From the Fax area of the printer control panel, press the Options button. Original Size appears. 2 Press . 3 Press the arrow buttons until the size of the original document appears, and then press .
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    that contains a mixture of text and graphics. • Text/Photo mode is recommended for magazine articles, business graphics, and brochures. • Use Text/Photo mode when faxing photos printed on a laser printer or taken from a magazine or newspaper. When should I use Photo mode? Use Photo mode when
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    be directly connected to the printer for you to receive Scan to PC images. You can scan the document back to the computer over the network by creating a scan profile on the computer and then downloading the profile to the printer. Scanning to a computer 1 Type the printer IP address into the address
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    into the ADF. Place these items on the scanner glass. b If you are loading a document into the ADF, then adjust the paper guides. c Press the Scan/Email button. d other scan jobs. The following features are available: • Scan and send images to your computer • Convert scanned images to text • Preview
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    customize the scan job settings, from the Quick Setup menu, select Custom. Then change the scan page in each file. The file size is usually larger than an equivalent JPEG. Compression This option sets the format used to compress the scanned output file. Default Content This option tells the printer
  • Lexmark 264dn | User's Guide - Page 107
    When Original Size is set to Mixed Sizes, you can scan an original document that contains mixed paper sizes (letter- and legal-size pages). Orientation This option tells the printer whether the original document is in portrait or landscape orientation and then changes the Sides and Binding settings
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    Question When should I use Photo mode? Tip Use Photo mode when scanning photos printed on a laser printer or taken from a magazine or newspaper. Scanning to a computer or flash drive 108
  • Lexmark 264dn | User's Guide - Page 109
    not available on selected printer models. Paper Menu Default Source Size/Type Configure MP Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Custom Scan Sizes Reports Menu Settings Page Device Statistics Network Setup Page Shortcut List Fax Job Log Fax Call Log E-mail Shortcuts
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    is empty, the job prints using paper from the linked tray. • The A6 paper size is supported only in Tray 1. Lets you specify the size of the paper being loaded in the manual feeder Note: Letter is the US factory default setting. A4 is the international factory default setting. Lets you specify the
  • Lexmark 264dn | User's Guide - Page 111
    this menu item to configure automatic tray linking. Lets you specify the type of paper being manually loaded Note: Plain Paper is the factory default setting. Lets you specify the type of envelope being manually loaded Note: Envelope is the factory default setting. Understanding printer menus 111
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    menu This menu is available only on printer models equipped with multipurpose feeders. Menu item Configure MP Cassette Manual Description Determines when the printer selects paper from the multipurpose feeder Notes: • Cassette is the factory default setting. • The Cassette setting configures the
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    is supported. Menu item Select Type Recycled Loading Bond Loading Letterhead loading Preprinted Loading Colored Loading Light Loading Heavy Loading Custom Loading Description Specifies the paper type Note: After you select the type of paper, the Set Loading menu appears. Understanding printer
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    a paper type for the Recycled paper type loaded, and it will also be the Recycled paper type in other menus. Notes: • Paper is the factory default setting. • The Recycled type must be supported by the selected tray or feeder in order for you to print from that source. Understanding printer menus
  • Lexmark 264dn | User's Guide - Page 115
    other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet. Menu item Units of Measure Inches Millimeters Portrait Width 3-14.17 inches 76-360 mm Description Identifies the units of measure Notes: • Inches is the US factory
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    Device Statistics Network Setup Page Shortcut List Fax Job Log Fax Call Log E-mail Shortcuts Fax Shortcuts Profiles List Print Fonts Description Prints a report containing information about paper loaded into trays, installed memory, the total page count, alarms, timeouts, the printer control panel
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    is set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off. Sets the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off
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    menu selection is updated. Sets the printer to process Macintosh binary PostScript print jobs Notes: • Auto is the factory default setting. • The Off setting filters print jobs using the standard protocol. • The On setting processes raw binary PostScript print jobs. Lists all the network setup menus
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    amount of time in seconds that a network print job can take before it is canceled. Notes: • 90 seconds is the factory default setting. • A setting value of 0 disables the timeout. • If a value of 1-9 is selected, the setting is saved as 10. Allows the printer to print a banner page. Note: Off is the
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    Network/Ports menu: Network/Ports  Standard Network or Network  Std Network Setup or Net Setup  IPv6 Menu item Enable IPv6 On Off Auto Configuration On Off View Hostname View Address View Router Address Enable DHCPv6 On Off Description Enables IPv6 in the printer Note: On is the factory
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    Note: 802.11b/g/n is the factory default setting. Lets you select an available network for the printer to use Note: If the network you want to join is protected by a security setting, you will have to join it from the Embedded Web Server or the Wireless Setup Utility. Lets you view the quality
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    Disabled Auto Mac Binary PS On Off Auto USB with ENA ENA Address ENA Netmask ENA Gateway Description Sets the printer to automatically switch to PS emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory default
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    may not be available for all printers. Minimizes the use of energy, paper, or specialty media Notes: • Off is the factory default setting. Off resets the printer to its factory default settings. • The Energy setting minimizes the power used by the printer. Performance may be affected but quality
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    to PC Port Range Default Mode Copy Fax Date Format MM-DD-YYYY DD-MM-YYYY YYYY-MM-DD Time Format 12 hour A.M./P.M. 24 hour clock Alarms Alarm Control Cartridge Alarm Timeouts Power Saver Disabled 1-240 Timeouts Screen Timeout 15-300 Description Instructs the printer to run the setup
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    Disabled 5-255 Print Recovery Jam Recovery On Off Auto Print Recovery Page Protect On Off Description Sets the amount of time in seconds the printer waits to receive an end-of-job message before canceling the remainder of the print job Notes: • 90 seconds is the factory default setting. • When the
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    • Restore returns all printer settings to the factory default settings except Network/Ports menu settings. All downloads stored in RAM are original page has printing on both sides. The copied page will have printing on only one side. For example, if the original draft is three sheets of paper with
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    Card Custom Scan Size A4 A5 Oficio (Mexico) A6 JIS B5 Paper Source Tray Manual Feeder Transparency Separators On Off Separator Sheets None Between Copies Between Jobs Between Pages Separator Source Tray Manual Feeder Darkness -4 to +4 Number of Copies 1-999 Description Specifies whether
  • Lexmark 264dn | User's Guide - Page 128
    identified to recipients on the fax header Sets the printer to fax manually only, which requires a line splitter and a telephone hand set Notes: • Off is the factory default setting. • Use a regular telephone to answer an incoming fax job and to dial a fax number. • Press # 0 on the numeric keypad
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    the selected country supports multiple caller ID patterns. Description Specifies quality in dots per inch (dpi). A higher resolution gives greater print quality, but it increases the fax transmission time for outgoing faxes. Note: Standard is the factory default setting. Specifies the paper size of
  • Lexmark 264dn | User's Guide - Page 130
    No is the factory default setting. Enables Error Correction Mode for fax jobs Note: Yes is the factory default setting. Lets you send faxes by scanning at the printer Note: On is the factory default setting. Allows driver to fax jobs to be sent by the printer Note: Yes is the factory default setting
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    1-5 Fax Receive Settings Menu item Enable Fax Receive On Off Rings to Answer 1-25 Auto Answer Yes No Manual Answer Code 1-9 Auto Reduction On Off Paper Source Auto Tray Manual Feeder Description Specifies the maximum speed in baud at which faxes are sent Note: 33600 baud is the factory default
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    printing of a receive error log following a receive error Note: Print Never is the factory default setting. Enables automatic printing of fax logs Note: On is the factory default setting. Selects the source of the paper used for printing logs Note: Tray 1 is the factory default setting. Specifies
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    factory default setting. Controls the ringer volume for the fax speaker Note: On is the factory default printer Notes: • Certain options are not available on selected printer models. • Enable is the factory default setting. Enables or disables the ability of the printer to update its firmware code
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    setting. Specifies how many dots per inch are scanned Note: 150 dpi is the factory default setting. Lightens or darkens the output Note: 0 is the factory default setting. Specifies the orientation of the scanned image Note: Portrait is the factory default setting. Understanding printer menus 134
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    bit 1 bit Description Specifies the paper size of the document that is being scanned Note: Letter is the US factory default setting. A4 is the international factory default setting. Specifies how the text and graphics are oriented on the page Notes: • Sides (Duplex) is not available on all printer
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    sided 2 sided Print Settings Setup menu Menu item Printer Language PS Emulation PCL factory default printer language is PCL Emulation. • Setting a printer language as the default does not prevent a software program from sending print jobs that use another printer language. Understanding printer
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    Off is the factory default setting. Off sets the printer to retain the downloads only until memory is needed. Downloads are deleted in order to process print jobs. • The On setting retains the downloads during language changes and printer resets. If the printer runs out of memory, downloads are not
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    printed on one side of a sheet of paper Notes: • The number selected is the number of page images that will print per side • Off is the factory default setting. Specifies how the page images appear on the physical page Note: Horizontal is the factory default setting. Understanding printer menus 138
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    uses landscape. • Short Edge uses portrait. Prints a border around each page image Note: None is the factory default setting. Description Specifies the printed output resolution Note: 600 dpi is the factory default setting. The printer driver default is 1200 IQ. Enhances the printed quality of small
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    and control codes are not executed. • To exit Hex Trace, turn the printer off or reset the printer. Provides an estimate of the percentage coverage of black on a page. The estimate is printed on a separator page. Note: Off is the factory default setting. Understanding printer menus 140
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    PostScript menu Menu item Print PS Error On Off Font Priority Resident Flash/Disk PCL Emul menu Menu item Font Source Resident Download Flash All Font Name Symbol Set Description Scales page content to fit the selected page size Note: No is the factory default setting. Specifies whether to
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    the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the desired Paper Size and Orientation before setting Lines per Page. Sets the printer to print
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    None 0-199 Assign Tray Off None 0-199 Assign Manual Paper Off None 0-199 Assign Man Env Off None 0-199 Tray Renumber View Factory Def None Tray Renumber Restore Defaults Yes No Image menu Menu item Auto Fit On Off Invert On Off Description Configures the printer to work with printer software or
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    the selected paper size Note: Best Fit is the factory default setting. Sets the image orientation Note: Portrait is the factory default setting. only screen. Instructs the printer to run the setup wizard Notes: • Yes is the factory default setting. • After completing the setup wizard by selecting
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    Australia WST Australia CST Darwin (CST) * Specifies the time zone for the fax Note: * indicates that this value does not have pre-programmed Daylight Savings Note: On is the factory default setting. Off Enable NTP Lets the printer clock synchronize with the Network Time Protocol (NTP) server
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    electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove all paper from the printer. 3 Dampen a clean, lint-free cloth with water. Warning-Potential Damage: Do not use household cleaners
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    4 ADF glass 3 Wipe the areas shown and let them dry. 4 Close the scanner cover. Cleaning the ADF separator rollers After you have copied over 50,000 copies using the ADF, the separator roll. 4 Use a clean, lint-free cloth dampened with water to wipe the separator rollers. Maintaining the printer 147
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    6 Lock the separator roll. 7 Close the ADF cover. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High
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    address of the printer, print a network setup page and locate the IP address in the TCP/IP section. 2 Click Device Status. The Device Status page appears, displaying a summary of supply levels. Moving the printer to another location Warning-Potential Damage: Damage to the printer caused by improper
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    Lexmark Return Program Cartridge X264A11G X264H11G Ordering a photoconductor kit The printer issues a message to let you know the photoconductor kit is near its end of life. At this time, order a photoconductor kit. You can also see the status of the photoconductor kit by printing a network setup
  • Lexmark 264dn | User's Guide - Page 151
    replacement parts if you experience problems with paper double-feeding or failing to feed through the Automatic Document Feeder. Part name ADF input tray ADF separator pad ADF separator roll Part number 40X5470 40X5472 40X5471 Replacing supplies Replacing the toner cartridge When 88 Cartridge is
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    2 Press the button on the base of the photoconductor kit, and then pull the toner cartridge out using the handle. 1 2 3 Unpack the new toner cartridge. 4 Shake the cartridge in all directions to distribute the toner. Maintaining the printer 152
  • Lexmark 264dn | User's Guide - Page 153
    as it will go. The cartridge clicks into place when correctly installed. 6 Close the front door. Replacing the photoconductor kit The printer automatically notifies you before the photoconductor kit reaches a page maximum by showing 84 PC Kit life warning or 84 Replace PC Kit on the display. You can
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    front door by pressing the button on the left side of the printer and lowering the front door. 2 Pull the photoconductor kit and toner cartridge out of the printer as a unit by pulling on the toner cartridge handle. 1 2 3 3 Place the unit on a flat, clean surface. 4 Press the button on the base of
  • Lexmark 264dn | User's Guide - Page 155
    problems. 6 Insert the toner cartridge into the photoconductor kit by aligning the rollers on the toner cartridge with the tracks. Push the toner cartridge until it clicks into place. 7 Install the unit into the printer by aligning the arrows on the guides of the unit with the arrows in the printer
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    you replace the photoconductor kit, reset the photoconductor counter. To reset the counter, see the instruction sheet that came with the new photoconductor kit. Warning-Potential Damage: Resetting the photoconductor counter without replacing the photoconductor may damage your printer and void your
  • Lexmark 264dn | User's Guide - Page 157
    the printer, then print a network setup page and locate the IP address in the TCP/IP section. • For more information, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the LexmarkTM Web site at www.lexmark.com. Administrative support
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    Embedded Web Server, it is possible to see tray settings, the level of toner in the toner cartridge, the percentage of life remaining in the photoconductor kit, and capacity measurements of certain printer parts. To access the device status: 1 Type the printer IP address in the address field of your
  • Lexmark 264dn | User's Guide - Page 159
    send you an e-mail when the supplies are getting low or when the paper needs to be changed, added, or unjammed. To set up e-mail alerts: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page
  • Lexmark 264dn | User's Guide - Page 160
    4 Click Printer Settings. 5 Enter the IP addresses of the source and target printers. Note: To add additional target printers, click the Add Target IP button. 6 Click Copy Printer Settings. Administrative support 160
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    . See "Jam message numbers and how to access each jam" on page 162 for a list of jam numbers and instructions for how to access each jam. 1 Push the button to open the front door. Inside are the toner cartridge and photoconductor kit. 2 Standard exit bin 3 Front door 4 Multipurpose or manual feeder
  • Lexmark 264dn | User's Guide - Page 162
    of the following: • Open the ADF cover, and then remove the separator roll. • Open the scanner cover. • Remove the ADF paper tray. 200-201 paper jams CAUTION-HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk of injury from a hot component, allow the
  • Lexmark 264dn | User's Guide - Page 163
    the jam if you see it here. 3 If you do not see the jam, open the front door, and then remove the photoconductor kit and toner cartridge. 1 2 3 4 Lift the flap at the front of the printer, and then remove any jammed sheets. 5 Insert the photoconductor kit and toner cartridge. Clearing jams 163
  • Lexmark 264dn | User's Guide - Page 164
    . 7 Press . 202 paper jam CAUTION-HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk of injury from a hot component, allow the surface to cool before removing paper from this area. 1 Open the front door, and then remove the photoconductor kit and toner
  • Lexmark 264dn | User's Guide - Page 165
    3 If you do not see any jammed sheets, open the rear door. 4 Remove the jam. 5 Close the rear door. 6 Insert the photoconductor kit and toner cartridge. 7 Close the front door. 8 Press . Clearing jams 165
  • Lexmark 264dn | User's Guide - Page 166
    231 paper jam CAUTION-HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk of injury from a hot component, allow the surface to cool before removing paper from this area. 1 Open the front door. 1 2 2 Open the rear door. 3 Remove the jam. Clearing jams
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    4 Close the rear door. 5 Close the front door. 6 Press . 233 paper jam 1 Remove the tray from the printer. Clearing jams 167
  • Lexmark 264dn | User's Guide - Page 168
    the tray. 4 Press . If this does not clear the jam, complete the steps in "231 paper jam" on page 166. 234 paper jam A single jam or multiple jams are in the duplex area of the printer. To locate and remove the jammed sheets, complete all the steps in: • "231 paper jam" on page 166 • "233 paper jam
  • Lexmark 264dn | User's Guide - Page 169
    242 paper jam 1 Remove the optional tray from the printer. 2 Remove the jam. 3 Insert the tray. 4 Press . Clearing jams 169
  • Lexmark 264dn | User's Guide - Page 170
    of paper failed to feed from the multipurpose feeder. If it is visible, gently pull the jammed sheet out. If the sheet is not visible, complete the following steps: 1 Open the front door, and then remove the photoconductor kit and toner cartridge. 1 2 3 2 Lift the flap at the front of the printer
  • Lexmark 264dn | User's Guide - Page 171
    290-294 paper jams Clearing jams under the ADF cover 1 Remove all original documents from the ADF. 2 Open the ADF cover. 3 Unlock the separator roll. Clearing jams 171
  • Lexmark 264dn | User's Guide - Page 172
    4 Remove the separator roll. 5 Remove the jammed paper. 6 Reinstall the separator roll. Clearing jams 172
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    7 Lock the separator roll. 8 Close the ADF cover. 9 Press . Clearing jams 173
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    jams by lifting the scanner cover 1 Open the scanner cover, and then remove any jammed pages. 2 Press . Clearing ADF duplex jams If you are making a two-sided copy in the ADF, and your original document jams, it may be necessary to perform the following steps to clear the jam: 1 Remove the ADF tray
  • Lexmark 264dn | User's Guide - Page 175
    2 Remove the jammed paper by pulling the lower edge of the sheet exiting the ADF. 3 Reinstall the ADF tray. 4 Press . Clearing jams 175
  • Lexmark 264dn | User's Guide - Page 176
    Support. Understanding printer messages Answering The printer is answering a fax call. Wait for the message to clear. Call complete A fax call is completed. Wait for the message to clear. Close front door Close the front door of the printer. Defragmenting Flash DO NOT POWER OFF Wait for the message
  • Lexmark 264dn | User's Guide - Page 177
    Fax Setup. If the message appears again, contact your system support person. Formatting Flash DO NOT POWER OFF Wait for the message to clear. Warning-Potential Damage: Do not power off while the printer is formatting the flash memory. Hex Trace The printer is in Hex Trace mode. Invalid Engine Code
  • Lexmark 264dn | User's Guide - Page 178
    paper type and size. • Cancel the current job. Memory full, cannot send faxes The printer fax memory is full. Press to clear the message and cancel the fax. • Reduce the fax resolution and try to send the fax again. • Reduce the number of pages in the fax and try to send the fax again. Network
  • Lexmark 264dn | User's Guide - Page 179
    Wait for the message to clear. Warning-Potential Damage: Do not turn the printer power off while Programming System Code appears on the display. Queued for sending The scanning process of a fax job completed, but the job is not sent yet because another fax job is being sent or received. Wait for the
  • Lexmark 264dn | User's Guide - Page 180
    the contents of the buffer. • Cancel the current print job. Waiting for redial The printer is waiting to redial the fax number. Wait for the message to clear. 31.yy Replace defective or missing cartridge The toner cartridge is either missing or not functioning properly. Try one or more of the
  • Lexmark 264dn | User's Guide - Page 181
    and then press • Cancel the current print job. to clear the message. 39 Complex page, some data may not have printed Try one or more of the following error message remains, the flash memory may be defective and require replacing. 54 Network software error The printer detects that a network
  • Lexmark 264dn | User's Guide - Page 182
    3 Remove the additional trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 84 PC Kit life warning The photoconductor kit is near exhaustion. Try one or more of the following: • Replace the photoconductor kit. • Press to clear the message and continue printing
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    Replace PC Kit The photoconductor kit is exhausted. Install a new photoconductor kit. 88.yy Cartridge is low Replace the toner cartridge, and then press to clear the message and continue printing. 200.yy Paper jam The message indicates either where the paper is jammed or the number of pages jammed
  • Lexmark 264dn | User's Guide - Page 184
    3 Close any open doors or trays. 4 Press to continue printing. 235.yy Paper jam The message indicates either where the paper is jammed or the number of pages jammed. 1 Remove the jam from the standard exit bin. 2 Check the paper size to ensure that it is supported by the printer. 3 Press to continue
  • Lexmark 264dn | User's Guide - Page 185
    kit and toner cartridge. • Remove Tray 2. 2 Remove the jam. 3 Replace the photoconductor kit and toner cartridge if you removed them. 4 Close any open doors or trays. 5 Press to continue printing. 251.yy Paper jam The message indicates either where the paper is jammed or the number of pages jammed
  • Lexmark 264dn | User's Guide - Page 186
    pages in the ADF. 4 Adjust the ADF guides. 5 From the printer control panel, press . 840.01 Scanner Disabled This message indicates that the scanner has been disabled by the system support person. 840.02 Scanner Auto Disabled This message indicates the printer identified a problem with the scanner
  • Lexmark 264dn | User's Guide - Page 187
    status is Not Connected, check the network cables, and then try printing the network setup page again. Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com. MAKE SURE YOU ARE
  • Lexmark 264dn | User's Guide - Page 188
    see "Using Eco-Mode" on page 36 or "Reducing printer noise" on page 38. Job prints from the wrong tray or on the wrong paper CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. Incorrect characters print Make sure the printer is not in Hex Trace mode
  • Lexmark 264dn | User's Guide - Page 189
    press . Solving copy problems Copier does not respond These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. Scanner unit does not close
  • Lexmark 264dn | User's Guide - Page 190
    or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the toner cartridge. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth dampened with
  • Lexmark 264dn | User's Guide - Page 191
    Photo. • From the printer control panel, press the Darkness button and change to a darker setting. THE PRINT IS SKEWED Notes: • If you are loading your original document in the ADF, adjust the ADF paper guides so they touch the edges of the pages to be scanned. • Check the paper trays to make sure
  • Lexmark 264dn | User's Guide - Page 192
    any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the outlet is working. Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem with the scanner. Scan was not successful
  • Lexmark 264dn | User's Guide - Page 193
    the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup or
  • Lexmark 264dn | User's Guide - Page 194
    which pattern or switch setting to use. Cannot send or receive a fax These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. CHECK THE
  • Lexmark 264dn | User's Guide - Page 195
    company may disrupt fax transmissions. To enable both Voice Mail and the printer to answer calls, you may want to consider adding a second telephone line for the printer. THE PRINTER MEMORY MAY BE FULL 1 Dial the fax number. 2 Scan the original document one page at a time. Troubleshooting 195
  • Lexmark 264dn | User's Guide - Page 196
    Can send but not receive faxes These are possible solutions. Try one or more of the following: CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the tray. CHECK THE RING COUNT DELAY SETTINGS The ring count delay sets the number of times the phone line rings before the printer answers. If you
  • Lexmark 264dn | User's Guide - Page 197
    , replace the cartridge. MAKE SURE THE FAX TRANSMISSION SPEED IS NOT SET TOO HIGH Decrease the incoming fax transmission speed: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate
  • Lexmark 264dn | User's Guide - Page 198
    one or more of the following: MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Pull the tray completely out. 2 Check for paper jams or misfeeds. 3 Make sure the guides are aligned against the edges of the paper. 4 Insert the tray. RESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn
  • Lexmark 264dn | User's Guide - Page 199
    feeder. CHECK THE GUIDES Move the guides in the tray to the correct positions for the paper size loaded. THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. Paper jam message remains after jam is cleared The
  • Lexmark 264dn | User's Guide - Page 200
    material is properly removed. Reinstall the toner cartridge. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new toner cartridge. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Characters have jagged or uneven edges These
  • Lexmark 264dn | User's Guide - Page 201
    the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup or
  • Lexmark 264dn | User's Guide - Page 202
    of the following: CHECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER SIZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray. CHECK THE PAGE SIZE SETTING Before sending the job to print, specify
  • Lexmark 264dn | User's Guide - Page 203
    • For Windows users: From paper loaded in the tray. • For Macintosh users: From the Print dialog, make sure the Paper Type setting matches the paper loaded in the tray. • From the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in the tray. Troubleshooting
  • Lexmark 264dn | User's Guide - Page 204
    Print dialog, make sure the Paper Type setting matches the paper loaded in the tray. • From the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in the tray. THE TONER IS LOW When 88 Cartridge low appears, order a new toner cartridge. Troubleshooting 204
  • Lexmark 264dn | User's Guide - Page 205
    BE DEFECTIVE Replace the toner cartridge. Skewed print CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER Make sure you are using paper that meets the printer specifications. Toner fog or background shading appears on the page These
  • Lexmark 264dn | User's Guide - Page 206
    of the following: THE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCE From Print Properties, the print dialog, or the printer control panel, select another tray or feeder to feed the paper for the job. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Troubleshooting 206
  • Lexmark 264dn | User's Guide - Page 207
    the printer control panel, select another tray or feeder to feed paper for the job. THE TONER CARTRIDGE IS DEFECTIVE Replace the toner cartridge. MAKE SURE THE PAPER PATH IS CLEAR Paper could be caught between the photoconductor kit and the fuser. Check the paper path around the fuser area. Warning
  • Lexmark 264dn | User's Guide - Page 208
    paper or specialty media loaded in the tray or feeder. MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE TONER CARTRIDGE Remove the toner cartridge and shake it from side to side to redistribute the toner to extend the life of the cartridge, and then reinstall it. THE TONER CARTRIDGE MAY BE DEFECTIVE
  • Lexmark 264dn | User's Guide - Page 209
    When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For more information, see the label on the inside of the front
  • Lexmark 264dn | User's Guide - Page 210
    Lexmark X264dn, Lexmark X363dn, Lexmark X364dn, Lexmark typographical errors. Changes services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark
  • Lexmark 264dn | User's Guide - Page 211
    part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services
  • Lexmark 264dn | User's Guide - Page 212
    change. See www.lexmark.com for current values. Temperature information Ambient temperature Shipping and storage temperature 15.6C° - 32.2C° -40.0C Lexmark Web site at www.lexmark.com for your local sales office phone number. Static sensitivity notice This symbol identifies static-sensitive parts
  • Lexmark 264dn | User's Guide - Page 213
    as configured when shipped by Lexmark. Mercury statement This product contains laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Laser advisory label A laser
  • Lexmark 264dn | User's Guide - Page 214
    of power, then to completely stop product power consumption, disconnect the power supply cord from the wall outlet. Total energy usage It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption
  • Lexmark 264dn | User's Guide - Page 215
    been signed by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product Service Order Code (USOC) jack. A plug and jack used to connect this equipment to the premises' wiring and telephone network must comply with the applicable FCC Part
  • Lexmark 264dn | User's Guide - Page 216
    is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International, Inc. See the previous paragraph
  • Lexmark 264dn | User's Guide - Page 217
    network The following are special conditions for the Facsimile User Instructions. network services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service number within any 30 minute period for any single manual call initiation, and • The equipment shall go
  • Lexmark 264dn | User's Guide - Page 218
    tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table
  • Lexmark 264dn | User's Guide - Page 219
    printer has a wireless network card installed: The radiated output power per regulations of Industry Canada. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows general population; consult Safety Code 6, obtainable from Health
  • Lexmark 264dn | User's Guide - Page 220
    les limites fixées pour l'ensemble de la population par Santé Canada. Reportez-vous au Code de sécurité 6 que vous pouvez consulter sur le site Web de Santé Canada www is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the
  • Lexmark 264dn | User's Guide - Page 221
    šuje, že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Deutsch English Hiermit erkl
  • Lexmark 264dn | User's Guide - Page 222
    referred to in this statement as "Remarketer." Limited warranty Lexmark warrants that this product: -Is manufactured from new parts, or new and serviceable used parts, which perform like new parts -Is, during normal use, free from defects in material and workmanship If this product does not function
  • Lexmark 264dn | User's Guide - Page 223
    attachments -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its
  • Lexmark 264dn | User's Guide - Page 224
    printer is licensed for, and designed to work with only genuine Lexmark toner cartridges and developer components for the life of the patented printer. provided by Lexmark for use in connection with your Lexmark product. The term "Software Program" includes machine-readable instructions, audio/visual
  • Lexmark 264dn | User's Guide - Page 225
    maintenance, or content of, such software applications and/or internet web pages. 3 LIMITATION OF REMEDY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY AND ALL LIABILITY OF LEXMARK UNDER THIS SOFTWARE LICENSE AGREEMENT IS EXPRESSLY LIMITED TO THE GREATER OF THE PRICE network. Notices 225
  • Lexmark 264dn | User's Guide - Page 226
    license terms at the time of download or installation. Use of the Freeware 13 APPLICABLE LAW. This Software License Agreement is governed by the laws of the Commonwealth of Kentucky, United Lexmark, its affiliates, and agents may collect and use information you provide in relation to support services
  • Lexmark 264dn | User's Guide - Page 227
    that when you click the "Agree" or "I accept" button on this page or use this product, you acknowledge your agreement to these Software License by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the
  • Lexmark 264dn | User's Guide - Page 228
    Standard network software error 182 550-sheet drawer installing 22 56 Standard USB port disabled 182 58 Too many flash options installed 182 58 Too many trays attached 182 84 PC Kit life warning 182 84 Replace PC Kit 183 840.01 Scanner Disabled 186 840.02 Scanner Auto Disabled 186 88.yy Cartridge is
  • Lexmark 264dn | User's Guide - Page 229
    loading 46, 50 tips 64 environmental settings Eco-Mode 36 Power Saver 37 Quiet Mode 38 Ethernet networking Macintosh 32 Windows 32 Ethernet port 23 exterior of the printer cleaning 146 e-mail canceling 81 notice of low supply level 159 notice of paper jam 159 notice of paper needed 159 notice that
  • Lexmark 264dn | User's Guide - Page 230
    with 178 loading envelopes 50 manual feeder 50 multipurpose feeder 46 trays 42 M Macintosh wireless network installation 29 manual feeder loading 50 Memory full, cannot send faxes 178 menu settings loading on multiple printers 159 menu settings page printing 25 menus Active NIC 117 AppleTalk
  • Lexmark 264dn | User's Guide - Page 231
    tray linking does not work 188 unexpected page breaks occur 189 printer basic model 11 configurations 11 minimum clearances 10 moving 149 selecting a location 10 shipping 149 printer control panel factory defaults, restoring 157 printer messages 200.yy Paper jam 183 201.yy Paper jam 183 202.yy Paper
  • Lexmark 264dn | User's Guide - Page 232
    54 Standard network software error 182 56 Standard USB port disabled 182 58 Too many flash options installed 182 58 Too many trays attached 182 84 PC Kit life warning 182 84 Replace PC Kit 183 840.01 Scanner Disabled 186 840.02 Scanner Auto Disabled 186 88.yy Cartridge is low 183 Answering 176 Call
  • Lexmark 264dn | User's Guide - Page 233
    receive faxes 196 cannot send or receive a fax 194 received fax has poor print quality 197 troubleshooting, paper feed message remains after jam is cleared 199 page that jammed does not reprint 199 troubleshooting, print incorrect characters print 188 incorrect margins 202 job prints from wrong tray
  • Lexmark 264dn | User's Guide - Page 234
    reports 158 W Waiting 180 Waiting for redial 180 Web site finding 9 Windows wireless network installation 28 wired network setup using Windows 32 wired networking using Macintosh 32 Wireless menu 120 wireless network configuration information 27 installation, using Macintosh 29 installation, using
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Lexmark X264dn, X363dn,
X364dn, and X364dw
User's Guide
September 2009
www.lexmark.com
Machine type(s):
7013
Model(s):
231, 235, 432, 436, 43W, d01, d02, gd1, gd2, dn1, dn2, gd1, gd2