Lexmark 34S0100 User's Guide

Lexmark 34S0100 Manual

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  • Lexmark 34S0100 | User's Guide - Page 1
    , and E260dn Series User's Guide May 2008 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2008 Lexmark International
  • Lexmark 34S0100 | User's Guide - Page 2
    error light sequences...28 Understanding the secondary paper jam light sequences 34 Understanding the printer configuration menus...38 Printing the printer settings configuration sheet ...38 Loading paper and specialty media 40 Setting the paper size and paper type...40 Configuring Universal paper
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    ...62 Tips on using card stock...63 Printing a booklet ...63 Printing information pages...63 Printing the menu settings and network setup pages ...63 Printing the print quality test pages ...64 Setting Jam Recovery...65 Canceling a print job...65 Understanding printer menus 67 Menus on the Embedded
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    status of supplies from a network computer 100 Ordering supplies...101 Ordering toner cartridges...101 Ordering a photoconductor kit ...102 Replacing supplies...102 Replacing the toner cartridge ...102 Replacing the photoconductor kit ...104 Recycling Lexmark products...107 Moving the printer...107
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    the photoconductor kit and toner cartridge 118 Clearing jams from the standard exit bin...120 Clearing jams from Tray 1...120 Clearing jams from Tray 2...122 Clearing jams in the manual feeder...123 Clearing jams behind the rear door...124 Troubleshooting 126 Solving basic printer problems...126
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    Paper curl...134 Print is too dark...134 Print is too light ...135 Skewed print...136 Toner fog or background shading appears on the page 136 Toner rubs off...136 Toner specks...137 Transparency print quality is poor...137 Streaked horizontal lines...137 Streaked vertical lines ...138 Solid black
  • Lexmark 34S0100 | User's Guide - Page 7
    supply cord or telephone, during a lightning storm. Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components
  • Lexmark 34S0100 | User's Guide - Page 8
    or region, and then select the Customer Support link. • Canada: 1-800-539-6275 Note: For additional information about Monday-Friday (8:00 AM-11:00 PM ET) contacting Lexmark, see the printed Saturday (Noon-6:00 PM ET) warranty that came with your printer. • Mexico: 001-888-377-0063 Monday
  • Lexmark 34S0100 | User's Guide - Page 9
    Printer configurations Basic model The following illustration shows the printer front with its basic features or parts: 1 Front door release button 2 Paper stop 3 Standard exit bin 4 Printer control panel 5 System board door 6 Standard 250-sheet tray (Tray 1) 7 Manual feeder door 8 Front door The
  • Lexmark 34S0100 | User's Guide - Page 10
    2 Ethernet port * 3 USB port 4 Parallel port 5 Printer power cord socket 6 Power button (On/Off switch) 7 Locking device * The Ethernet port is a feature on network models only. Configured models The following illustration shows the printer configured with an optional 250-sheet drawer
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    1 Front door release button 2 Paper stop 3 Standard exit bin 4 Printer control panel 5 System board door 6 Standard 250-sheet tray (Tray 1) 7 Optional 250-sheet drawer (Tray 2) 8 Manual feeder door 9 Front door The following illustration shows the printer configured with an optional 550-sheet drawer
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    release button 2 Paper stop 3 Standard exit bin 4 Printer control panel 5 System board door 6 Standard 250-sheet tray (Tray 1) 7 Optional 550-sheet drawer (Tray 2) 8 Manual feeder door 9 Front door Understanding the printer control panel The printer control panel features six lights and two buttons
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    Item 1 Error light 2 Jam light 3 Load paper light 4 Toner light 5 Ready light 6 Continue button 7 Stop button Learning about the printer 13
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    Additional printer setup Selecting a location for the printer When selecting a location for the printer, leave enough room to Clean, dry, and free of dust • Allow the following recommended amount of space around the printer for proper ventilation: 1 Rear 300 mm (12.0 in.) 2 Front 300 mm (12.0 in
  • Lexmark 34S0100 | User's Guide - Page 15
    the printer before touching any system board electronic components or connectors. 1 Ethernet connector Note: The Ethernet port is a feature on network models only. 2 USB port 3 Parallel connector 4 Memory card connector 5 Optional card connector 6 Optional card connector Additional printer setup 15
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    HAZARD: If you are installing internal options, memory cards, flash memory, or a firmware card after setting up the printer, turn the printer off and unplug it from the wall outlet before continuing. If you have other devices attached to the printer, then turn them off as well and unplug any cables
  • Lexmark 34S0100 | User's Guide - Page 17
    setting up the printer, then turn the printer off and unplug the power cord from the wall outlet before continuing 1 Unpack the drawer, and then remove any packing material from the outside of the drawer. 2 Remove the tray from the support unit. 1 Support unit 2 Tray Additional printer setup 17
  • Lexmark 34S0100 | User's Guide - Page 18
    the tray. 4 Insert the tray into the support unit. 5 Place the drawer in the location chosen for the printer. 6 Align the printer with the drawer, and then lower the printer into place. Attaching cables 1 Connect the printer to a computer or a network. • For a local connection, use a USB or parallel
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    socket Installing printer software A printer driver is software that lets the computer communicate with the printer. The printer software is typically installed during the initial printer setup. If you need to install the software after setup, follow these instructions: For Windows users 1 Close all
  • Lexmark 34S0100 | User's Guide - Page 20
    Follow the instructions on the screen. Using the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com. 2 From the Drivers & Downloads menu, click Driver Finder. 3 Select your printer, and then select your operating system. 4 Download the driver and install the printer software. Additional
  • Lexmark 34S0100 | User's Guide - Page 21
    Understanding the primary light sequences Printer control panel Lights and buttons 1 Error 2 Jam 3 Load paper 4 Toner 5 Ready 6 Continue 7 Stop The printer control panel features six lights and two buttons. The lights can be on, off, blinking, or blinking slowly. Light sequence What you
  • Lexmark 34S0100 | User's Guide - Page 22
    Light sequence What you can do Replace the photoconductor kit. Replace PC Kit - Blinking - Blinking - On Send a job to print. Ready - On (green) Send a job to print. Power Saver - On (yellow) Interpreting the printer control panel lights 22
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    Light sequence Hex Trace Ready - Slowly Blinking Busy - Blinking Flushing Buffer - Blinking - Blinking What you can do Use Hex Trace to troubleshoot printing problems. Wait or press . Wait until the printer returns to the Ready state. Interpreting the printer control panel lights 23
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    Wait for the light sequence to clear. Canceling job - On - On - On - On - On - On Press and release . To avoid this light sequence in the future, make sure you use valid code when programming the printer. Invalid Engine Code or Invalid Network Code - On - On Interpreting the printer control panel
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    Light sequence Not ready - On Cartridge region mismatch - On - On Close front door - On What you can do Press and release either or l to return to the Ready state. Replace the toner cartridge with one suitable for your region. Close the front door. Interpreting the printer control panel lights 25
  • Lexmark 34S0100 | User's Guide - Page 26
    - On Remove paper from the standard output bin - Blinking What you can do Load paper in Tray 1 or Tray 2. Load paper in the manual feeder. Remove printed pages from the standard exit bin, and then press and release to clear the light sequence and continue printing. Interpreting the printer control
  • Lexmark 34S0100 | User's Guide - Page 27
    toner cartridge, and then turn the printer on. • Press and release to clear the light sequence and continue processing the print job. • Replace the photoconductor kit. PC Kit life warning - Blinking - On The following light sequences show that there is a secondary error code or secondary jam code
  • Lexmark 34S0100 | User's Guide - Page 28
    the secondary paper jam light sequences" on page 34. Paper jam - On - On Understanding the secondary error light sequences When the and lights are on simultaneously, press twice quickly to see the secondary error code. Printer control panel Lights and buttons 1 Error 2 Jam 3 Load paper 4 Toner
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    • Press to cancel the print job. • Simplify the page by reducing the amount of text, graphics, fonts, or macros. • Install additional printer memory. For more information, see "Installing a memory card" on page 16. Check your network connections. Network interface errors - On - On - On Interpreting
  • Lexmark 34S0100 | User's Guide - Page 30
    Light sequences What you can do Install additional printer memory. Insufficient memory to support Resource Save feature - On - Blinking - On Reestablish the connection with the network. ENA connection lost - On - Blinking - On Press to clear the code. The printer discards any print jobs
  • Lexmark 34S0100 | User's Guide - Page 31
    a memory card" on page 16. • Make sure the paper you loaded is large enough. • Clear any paper jam. • Press to clear the code and continue the print job. Download valid engine code to the internal print server. Invalid engine code - On - On - On Interpreting the printer control panel lights 31
  • Lexmark 34S0100 | User's Guide - Page 32
    Light sequences What you can do Download valid network code to the internal print server. Invalid network code - On - Blinking - On Replace the toner cartridge with one that is suitable for your region. Cartridge region mismatch - On - Blinking - On Replace the toner cartridge. For more
  • Lexmark 34S0100 | User's Guide - Page 33
    unsupported by device - On - On - On What you can do Replace the toner cartridge. For more information, see "Replacing the toner cartridge" on page 102. Remove the unsupported toner cartridge, and then replace it with a supported toner cartridge. Interpreting the printer control panel lights 33
  • Lexmark 34S0100 | User's Guide - Page 34
    1 Error 2 Jam 3 Load paper 4 Toner 5 Ready 6 Continue 7 Stop Secondary paper jam sequences on the printer control panel Light sequence What you can do to access the jam Try one or more of the following: • Remove Tray 1. • Remove the photoconductor kit and toner cartridge unit. 200.yy Paper jam
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    photoconductor kit and toner cartridge unit. 201.yy Paper jam - On - On - On Open the front door, and then open the rear door. 202.yy Paper jam - On - On - On Open the front door, and then open the rear door. 231.yy Paper jam - On - Blinking - On Interpreting the printer control panel lights
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    Try one or more of the following: • Clear the jam at the standard exit bin. • Load paper supported by the duplex function. For more information, see "Paper sizes supported by the printer" on page 55. 235.yy Paper jam - On - Blinking - Blinking - On Interpreting the printer control panel lights 36
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    Light sequence 24x.yy Paper jam - On - On - On - On 24x.yy Paper jam - On - On - On - On What you can do to access the jam Try one or more of the following: • Remove Tray 1. • Remove the photoconductor kit and toner cartridge unit. • Remove Tray 2. Try one or more of the following: • Remove Tray 1.
  • Lexmark 34S0100 | User's Guide - Page 38
    Paper jam - On - On - On - On Note: For more information, see "Clearing jams" on page 113. Understanding the printer configuration menus Printing the printer settings configuration sheet The printer settings configuration sheet shows the current configuration settings. It also provides instructions
  • Lexmark 34S0100 | User's Guide - Page 39
    Home Menu - On - On - On - On 6 Press until all the lights cycle. The printer settings configuration sheet prints. Note: The sheet prints only when the home menu light sequence is on. Interpreting the printer control panel lights 39
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    Web Server if your printer is networked: 1 Type the printer IP address in the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 From the Paper menu, find the
  • Lexmark 34S0100 | User's Guide - Page 41
    an optional tray) may be attached to the printer at one time. Proper paper loading prevents jams and facilitates trouble-free printing. 1 Pull the tray completely out. Do not remove trays while a job prints or when the Busy light sequence appears on the printer control panel. Doing so may cause
  • Lexmark 34S0100 | User's Guide - Page 42
    are loading. The tray extends backwards. If you are loading A6-size paper: a Squeeze the length guide tabs together as shown, and slide the length guide toward the center of the tray to the A6 size position. b Raise the A6 length guide. Note: The standard tray accommodates only 150 sheets of A6-size
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    and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack toward the back of the tray as shown with the recommended print side facedown. Note: Notice the maximum fill line. Do not try to overload the tray
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    slide the width guides to lightly touch the side of the stack. 7 Insert the tray. 8 If a different type of paper was loaded than the type previously loaded in the tray, change the Paper Type setting. For more information, see "Setting the paper size and paper type" on page 40. Note: The difference
  • Lexmark 34S0100 | User's Guide - Page 45
    which includes either a 250- or 550-sheet tray, may be attached to the printer at a time. Regardless of the number of sheets in the optional tray, it the tray completely out. 2 See "Loading the standard 250-sheet tray" on page 41 to complete the steps for loading a tray. An optional tray is loaded
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    of the printer and can feed only one sheet of paper at a time. You can use the manual feeder to quickly print on paper types or sizes that are not currently loaded in the tray. 1 Open the manual feeder door. 2 When the light is lit, load the paper faceup into the center of the manual feeder. Notes
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    . 4 Adjust the paper guides to the paper width. Warning-Potential Damage: Do not force the paper into the feeder. Forcing the paper causes jams. Using the standard exit bin and paper stop The standard exit bin holds up to 150 sheets of 20 lb paper. It collects print jobs facedown. The standard exit
  • Lexmark 34S0100 | User's Guide - Page 48
    into the address field of your Web browser. Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in the TCP/IP section. 2 Click the Settings tab. 3 Under the Paper Menu, find the Size and Type for each tray. 4 Make sure the sizes and types
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    : If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. • If the printer is connected to a computer by a USB or parallel cable, open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh. One of
  • Lexmark 34S0100 | User's Guide - Page 50
    Custom Type . To change a Custom Type name: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, print a network setup page and locate the address in the TCP/IP section. 2 Click Settings. 3 Click Paper Menu. 4 Click
  • Lexmark 34S0100 | User's Guide - Page 51
    m2 (24 lb) or heavier paper. Note: Duplex printing is supported only for 60-90 g/m2 (16-24 lb bond) paper. Curl Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high
  • Lexmark 34S0100 | User's Guide - Page 52
    Selecting paper Using appropriate paper prevents jams and helps ensure trouble-free printing. To help avoid jams and poor print quality: • Always use new, undamaged paper. • Before loading paper, know the recommended print side of the paper. This information is usually indicated on the paper package
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    recycled paper and other office papers As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study demonstrating that recycled paper produced
  • Lexmark 34S0100 | User's Guide - Page 54
    see the Card Stock & Label Guide. Paper types and weights supported by the printer The printer engine and the duplex path support 60-90 g/m2 (16-24 lb) paper weights. The manual feeder supports 60-163 g/m2 (16-43 lb) paper weights. Paper type Paper • Plain • Light • Heavy • Rough/Cotton • Recycled
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    the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software application. 3If a paper size you want to use is not listed, configure a Universal paper size. For more information, see "Configuring Universal paper settings" on page 40. Paper and specialty media guide 55
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    the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software application. 3If a paper size you want to use is not listed, configure a Universal paper size. For more information, see "Configuring Universal paper settings" on page 40. Paper and specialty media guide 56
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    more information, see "Avoiding jams" on page 113 and "Storing paper" on page 53. Printing a document 1 Load paper into a tray or feeder. 2 From the Paper menu, set the Paper Type and Paper Size based on the paper that is loaded. 3 Do one of the following: For Windows users a With a document open
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    If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. • If the printer is connected to a computer by USB or parallel cable, then open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh. One of
  • Lexmark 34S0100 | User's Guide - Page 59
    7 Click OK. 8 Click OK on the Print window. The printer prints every other page of the document first. Once the first side of your job prints, the light comes on, and the l button light blinks. - On - Blinking 9 Load the paper back into the printer with the already-printed side up and the top of the
  • Lexmark 34S0100 | User's Guide - Page 60
    letterhead Page orientation is important when printing on letterhead. Use the following table to determine which direction to load the letterhead: Source or process • Standard 250-sheet tray • Optional 250-sheet tray • Optional 550-sheet tray Print side and paper orientation Printed letterhead
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    on transparencies: • Feed transparencies from the standard 250-sheet tray or the manual feeder. • Use transparencies designed specifically for laser printers. Check with the manufacturer or vendor to ensure transparencies are able to withstand temperatures up to 175°C (350°F) without melting
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    -sided labels are not supported. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. When printing on labels: • Use labels designed specifically for laser printers. Check with the
  • Lexmark 34S0100 | User's Guide - Page 63
    are installed correctly. The network setup page prints at the same time, showing the network settings of the printer and levels of supplies. To print the menu settings and the network setup pages: 1 Make sure the light is on. 2 Press . The menu settings and network setup pages print. Printing 63
  • Lexmark 34S0100 | User's Guide - Page 64
    papers are listed under Custom Types. On the network setup page: • Under Device Information, verify the amount of memory installed is correct . • Under Cartridge Information, check the amount of toner. • Under PC Unit, see the status of the photoconductor kit . Printing the print quality test pages
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    after a paper jam, set Jam Recovery to Auto or On. To access Jam Recovery, do one of the following: • Open the Embedded Web Server: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and
  • Lexmark 34S0100 | User's Guide - Page 66
    the icon bar at the top of the window, click the Delete icon. In Mac OS X versions 10.2 through 10.4: 1 Choose Applications > Utilities, and then double-click Print Center or Printer Setup Utility. 2 Double-click the printer icon. 3 From the printer window, select the job to cancel. 4 From the icon
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    address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click one of the links to access the menus. Main menus under tabs of the Embedded Web Server Device Status Settings Reports • Toner Status • Paper Input Tray(s) • Paper Output Bin • Device
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    Emul Menu Supply Notification Paper Menu Default Source Paper Size/Type Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Other Settings Network/Ports TCP/IP IPv6 SNMP Custom Link Setup General Network Settings (Active Card) Reset Print Server E-mail Server Setup Select Active
  • Lexmark 34S0100 | User's Guide - Page 69
    browser. Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in the TCP/IP section. 2 Click one of the tabs to access information about the printer, change settings, or view a report. Note: If the printer is connected to a computer by a USB or
  • Lexmark 34S0100 | User's Guide - Page 70
    • Picture Grade Setup • Printer Language • Jam Recovery • Display Language • Print Area • Alarm Control • Toner Alarm • Download Target • Power Saver • Print Timeout • Auto Continue • Wait Timeout • Resolution Reduction • Resource Save • Reset Control • Print Buffer Control • Page Protect • Eco
  • Lexmark 34S0100 | User's Guide - Page 71
    . • If the same size and type of paper are in two trays and the Paper Size and Paper Type settings match, then the trays are automatically linked. When one tray is empty, the job prints using paper from the linked tray. • The A6 paper size is supported only in Tray 1. Understanding printer menus 71
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    Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type Lets you specify the type of paper loaded in Tray 1 Notes: • Plain Paper is the factory default setting for Tray 1. • If available, a user-defined name will appear instead of Custom Type . • Use this menu item to configure
  • Lexmark 34S0100 | User's Guide - Page 73
    • Custom Type is the factory default setting. • If available, a user-defined name will appear instead of Custom Type . • Use this menu item to configure automatic tray linking. Lets you specify the type of paper being manually loaded Note: Plain Paper is the factory default setting. Lets you
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    a specific type of paper. factory default setting for most items. • Rough is the factory default setting for Bond. • When Rough Texture is the setting selected for Select Type, Rough is the only Select Texture setting available. • Settings appear only if the paper is supported. Understanding printer
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    select the weight for a specific type of paper. Menu item Select Type Plain paper is supported. Paper Loading menu Menu item Select Type Recycled Loading Bond Loading Letterhead loading Preprinted Loading Colored Loading Light Loading Heavy Loading Custom Loading Description Specifies the paper
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    factory default setting. • The Recycled type must be supported by the selected tray or feeder in order for you to print from that source. Universal Setup menu These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal Paper Size is a user
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    If the height exceeds the maximum, then the printer uses the maximum height allowed. • 14 inches is the US factory default setting. Inches can be increased in 0. Edge is the factory default setting. • Long Edge appears only if the longest edge is shorter than the maximum length supported in the tray
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    is low Notes: • Off is the factory default setting. The Toner is low message will appear as a warning. • Single means the Toner is low message will appear and the indicator light will blink red. Sets the amount of time in minutes the printer waits after a job is printed before it goes into a reduced
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    Disabled 5-255 Print Recovery Jam Recovery On Off Auto Print Recovery Page Protect On Off Factory Defaults Do Not Restore Restore Now Setup menu Menu item Printer Language PS Emulation PCL Emulation Description Lets the printer automatically continue printing from certain offline situations when
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    on pages printed using the PCL XL or PostScript interpreter. Sets the storage location for downloads Notes: • RAM is the factory default setting. • Flash appears only if a flash option is installed. • Storing downloads in RAM is temporary. Specifies how the printer handles temporary downloads, such
  • Lexmark 34S0100 | User's Guide - Page 81
    . • Multi-Purpose Feeder appears as a value only if it is a supported option on the printer and if Configure MP is set to Cassette. Specifies that multiple-page images be printed on one side of a sheet of paper. Notes: • Off is the factory default setting. • The number selected is the number of
  • Lexmark 34S0100 | User's Guide - Page 82
    Preferences, Options, or Setup for Windows users. For Macintosh users, choose File> Print, and then adjust the settings from the print dialog and pop-up menus. • To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP address in a browser window. Choose whether to apply
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    printed output and conserves toner Note: 0 is the factory default setting. Adjusts the contrast of printed objects Note: 0 is the factory default setting. PostScript menu Menu item Print PS Error On Off Font Priority Resident Flash/Disk Description Prints a page containing the PostScript error
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    of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the desired Paper Size and Orientation before setting Lines per Page. Sets the printer to print on A4-size paper Notes: • 198 mm is the factory default setting. • The 203-mm setting sets the width of
  • Lexmark 34S0100 | User's Guide - Page 85
    None 0-199 Assign Tray Off None 0-199 Assign Manual Paper Off None 0-199 Assign Man Env Off None 0-199 Tray Renumber View Factory Def None Tray Renumber Restore Defaults Yes No Description Configures the printer to work with printer software or programs that use different source assignments for
  • Lexmark 34S0100 | User's Guide - Page 86
    Disabled Auto 3K to Mac Binary PS On Off Auto Network Setup Description Sets the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is
  • Lexmark 34S0100 | User's Guide - Page 87
    print a banner page. Note: Off is the factory default setting. TCP/IP menu Use the following menu items to view or set the TCP/IP information. Note: This menu is available only for network models or printers attached to print servers. Menu item TCP/IP Activate On Off TCP/IP View Hostname TCP/IP IP
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    factory default setting. Lets you view or change the setting Note: This is a four-field IP address. IPv6 menu Use the following menu items to view or set the Internet Protocol version 6 (IPv6) information. Note: This menu is available only for network models or printers attached to print servers
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    uses the default printer language specified in the Setup menu if the PS SmartSwitch setting is Off. Sets the printer to automatically switch to PS emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting
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    of the parallel and network buffers. • Changing this setting causes the printer to restart. Mac Binary PS On Off Auto Sets the printer to process Macintosh binary PostScript print jobs Notes: • Auto is the factory default setting. • The Off setting filters print jobs using the standard protocol
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    Buffer, disable or reduce the size of the USB and network buffers. • Changing this setting automatically resets the printer. Enables bidirectional communication through the parallel port Notes: • On is the factory default setting. • The Off setting disables parallel port negotiation. Specifies
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    Gateway Description Sets the printer to process Macintosh binary PostScript print jobs Notes: • Auto is the factory default setting. • The Off setting filters print jobs using the standard protocol. • The On setting processes raw binary PostScript print jobs. Sets the network address, netmask, and
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    your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. The virtual display appears in the top left corner of the screen. List of status and error messages Busy Wait for the message to clear. Canceling
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    Code appears on the display. Ready The printer is ready to receive print jobs. Restoring Factory Defaults Wait for the message to clear. When factory default settings are restored, all downloaded resources in the printer memory are deleted. This includes fonts, macros, and symbol sets. Remove paper
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    by device Remove the toner cartridge, and then install a supported one. 34 Short paper Try one or more of the following: • Load the appropriate paper in the tray. • Press to clear the message and print the job using a different paper tray. • Check tray length and width guides and make sure the
  • Lexmark 34S0100 | User's Guide - Page 96
    printer memory. 54 Standard network software error Try one or more of the following: • Press to continue printing. • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer or print server. 84 PC Kit life warning The photoconductor kit
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    remove the photoconductor kit and toner cartridge unit. 2 Remove the jam. 3 Replace the photoconductor kit and toner cartridge unit. 4 Close the front door. 5 Press to continue printing. 202.yy Paper jam The message indicates either where the paper is jammed or the number of pages jammed. 1 Open the
  • Lexmark 34S0100 | User's Guide - Page 98
    the printer. 3 Press to continue printing. 24x.yy Paper jam The message indicates either where the paper is jammed, or the number of pages jammed. 1 To access the jam, try one or more of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit and toner cartridge
  • Lexmark 34S0100 | User's Guide - Page 99
    • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • Heavy dust Conserving supplies Conserving supplies using the printer menus There are some settings you can change in the printer menus that will help you conserve toner and paper. Maintaining the printer 99
  • Lexmark 34S0100 | User's Guide - Page 100
    If you do not know the IP address of the printer, print a network setup page and locate the IP address in the TCP/IP section. • If the printer is connected to the computer by a USB or parallel cable, open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh. One of these
  • Lexmark 34S0100 | User's Guide - Page 101
    area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.comor contact the place where you purchased the printer. Note: All life estimates for printer supplies assume printing on letter- or A4-size plain paper. Ordering toner cartridges When 88 Toner is low appears or when the
  • Lexmark 34S0100 | User's Guide - Page 102
    end of life. At this time, order a photoconductor kit. You can also see the status of the photoconductor kit by printing a network setup page. Part name Photoconductor kit Part number E260X22G Replacing supplies Replacing the toner cartridge Light sequence Toner is low • - On • - On When the
  • Lexmark 34S0100 | User's Guide - Page 103
    time. Extended light exposure can cause print quality problems. 4 Rotate the cartridge in all directions to distribute the toner. 5 Install the new toner cartridge by aligning the rollers on the toner cartridge with the arrows on the tracks of the photoconductor kit. Push the toner cartridge in as
  • Lexmark 34S0100 | User's Guide - Page 104
    - Blinking - On Replace photoconductor - Blinking - Blinking - On When you first receive either light sequence, you should immediately order a new photoconductor kit. While the printer may continue to function properly after the photoconductor kit has reached its official end-of-life, print quality
  • Lexmark 34S0100 | User's Guide - Page 105
    button on the base of the photoconductor kit. Pull the toner cartridge up and out using the handle. 4 Unpack the new photoconductor kit. Warning-Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs. Maintaining the printer 105
  • Lexmark 34S0100 | User's Guide - Page 106
    the photoconductor kit, reset the photoconductor counter. To reset the counter, see the instruction sheet that came with the new photoconductor kit. Warning-Potential Damage: Resetting the photoconductor counter without replacing the photoconductor kit may damage your printer and void your warranty
  • Lexmark 34S0100 | User's Guide - Page 107
    for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Find the product type you want to recycle, and then select your country from the list. 3 Follow the instructions on the computer screen. Moving the printer Before moving the printer CAUTION-POTENTIAL INJURY: Follow these guidelines to
  • Lexmark 34S0100 | User's Guide - Page 108
    address field of your Web browser. Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in the TCP/IP section. 2 From the Settings screen, click General Settings. 3 Under Factory Defaults, select Restore Now, and then click Submit. • If your
  • Lexmark 34S0100 | User's Guide - Page 109
    know the IP address of the printer, print a network setup page and locate the IP address in the TCP/IP section. 2 Click the Device Status tab. The following menu appears: Device Status Toner Status Paper Input Tray Paper Output Bin Device Type Speed Toner Cartridge Capacity PC Unit Life Remaining
  • Lexmark 34S0100 | User's Guide - Page 110
    Paper Menu Reports Settings Network/Ports Reports Network Card TCP/IP IPv6 USB Menu Warnings Device Information Cartridge Information Device Information Page Count Installed Memory Processor Speed Serial Number Engine ID Loader Kernel Base Network Network Driver Engine Font Printer Server Setup
  • Lexmark 34S0100 | User's Guide - Page 111
    end-of-life. To configure supply notifications using the Embedded Web Server: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click
  • Lexmark 34S0100 | User's Guide - Page 112
    5 Enter the IP addresses of the source and target printers. Note: To add additional target printers, click the Add Target IP button. 6 Click Copy Printer Settings. Administrative support 112
  • Lexmark 34S0100 | User's Guide - Page 113
    signals that the tray may be removed: Load paper - On • Do not load the manual feeder while the printer is printing. Wait for the light to come on. • Push all trays in firmly after loading paper. • Make sure the guides in the trays are properly positioned, and are not pressing too tightly against
  • Lexmark 34S0100 | User's Guide - Page 114
    . Inside this door is the unit housing the toner cartridge and photoconductor kit. 2 Standard exit bin 3 Front door 4 Manual feeder door 5 Standard 250-sheet tray (Tray 1) 6 Optional tray (Tray 2) 7 Rear door Understanding jam lights and access locations The following table lists the
  • Lexmark 34S0100 | User's Guide - Page 115
    : • Remove Tray 1. • Open the front door, and then remove the photoconductor kit and toner cartridge unit. 201.yy Paper jam - On - On - On Open the front door, and then remove the photoconductor kit and toner cartridge unit. 202.yy Paper jam - On - On - On Open the front door, and then open the
  • Lexmark 34S0100 | User's Guide - Page 116
    231.yy Paper jam - On - Blinking - On Open the front door, and then open the rear door. 233.yy Paper jam - On - Blinking - Blinking - On Try one of the following: • Remove Tray 1, and then depress the lever. • Open the front door, and then open the rear door. 234.yy Paper jam Clearing jams 116
  • Lexmark 34S0100 | User's Guide - Page 117
    the lever. 235.yy Paper jam - On - Blinking - Blinking - On Remove the jam from the standard exit bin. 24x.yy Paper jam - On - On - On - On Try one of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit and toner cartridge unit. • Remove Tray 2. Clearing
  • Lexmark 34S0100 | User's Guide - Page 118
    251.yy Paper jam - On - On - On - On Remove the jam from the manual feeder. Clearing jams behind the photoconductor kit and toner cartridge 1 Push the release button, and then lower the front door. Clearing jams 118
  • Lexmark 34S0100 | User's Guide - Page 119
    and pull the unit containing the photoconductor kit and the toner cartridge out of the printer. Set the unit aside on a flat, clean surface. Warning-Potential Damage: Do not touch the photoconductor on the underside of the photoconductor kit. Use the cartridge handle whenever you are holding the
  • Lexmark 34S0100 | User's Guide - Page 120
    5 Close the front door. 6 Press to continue printing. Clearing jams from the standard exit bin A duplex print job was sent to the printer using a paper size not supported for duplex printing. A sheet is jammed in the standard exit bin. To remove the jam, gently pull the sheet straight out of the
  • Lexmark 34S0100 | User's Guide - Page 121
    2 Remove the jammed paper. 3 If necessary, depress the lever to free the paper and remove the jam. 4 Insert the tray. 5 Press to continue printing. Clearing jams 121
  • Lexmark 34S0100 | User's Guide - Page 122
    Clearing jams from Tray 2 To see whether paper is jammed in or behind Tray 2: 1 Remove Tray 2. 2 Remove the jammed paper. Clearing jams 122
  • Lexmark 34S0100 | User's Guide - Page 123
    Paper jammed in the manual feeder can usually be grasped and pulled straight out. If the jam cannot be removed this way, check for jammed paper behind the photoconductor kit and toner cartridge unit. For more information, see "Clearing jams behind the photoconductor kit and toner cartridge" on page
  • Lexmark 34S0100 | User's Guide - Page 124
    Clearing jams behind the rear door If the paper is exiting the printer, pull the paper out. If the paper is not exiting the printer: 1 Push the release button, and then lower the front door. 2 Pull open the rear door. The paper may be jammed with one end caught in the exit bin. Clearing jams 124
  • Lexmark 34S0100 | User's Guide - Page 125
    3 Remove the jammed paper. 4 Close both the front and rear doors. 5 Press to continue printing. Clearing jams 125
  • Lexmark 34S0100 | User's Guide - Page 126
    other network device. • All options are properly installed. • The printer driver settings are correct. Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the printer back on. This often fixes the problem. Solving printing problems Jobs
  • Lexmark 34S0100 | User's Guide - Page 127
    status is Not Connected, check the network cables, and then try printing the network setup page again. Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com. MAKE SURE YOU ARE
  • Lexmark 34S0100 | User's Guide - Page 128
    Make sure the Input options settings for Paper size, Paper tray, and Paper type correspond with the paper loaded in the tray. Incorrect characters print Hex Trace mode - Slowly blinking Make sure the printer is not in Hex Trace mode. If the "Hex Trace mode" light sequence appears, you must exit Hex
  • Lexmark 34S0100 | User's Guide - Page 129
    the option. Mac OS 9 users should make sure the printer is set up in the Chooser. Drawers These are possible solutions. Try one or more of the following: MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Pull the tray completely out. 2 Check for paper jams or misfeeds. 3 Make sure the guides are aligned
  • Lexmark 34S0100 | User's Guide - Page 130
    connected to the printer system board. Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: CHECK THE PAPER Use recommended paper or specialty media. For more information, see "Paper and specialty media guide" on page 51. FLEX, FAN
  • Lexmark 34S0100 | User's Guide - Page 131
    , print a network setup page and locate the IP address in the TCP/IP section. 2 From the Settings tab, make sure Jam Recovery is set to Auto or On, and then click Submit. • If the printer is connected to a computer by a USB or parallel cable, open the Local Printer Settings Utility for Windows or
  • Lexmark 34S0100 | User's Guide - Page 132
    : • Remove and reinstall the toner cartridge. • Remove and reinstall the photoconductor kit. If the printer still prints blank pages, it may need to be serviced. For more information, contact Customer Support. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the
  • Lexmark 34S0100 | User's Guide - Page 133
    BE DEFECTIVE Replace the photoconductor kit. CHECK THE PAPER SIZE AND PAPER TYPE SETTINGS From the Paper menu, change the paper size and paper type settings to match the paper loaded in the tray. To access the Paper menu, do one of the following: • If the printer is on a network, access the Embedded
  • Lexmark 34S0100 | User's Guide - Page 134
    CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER SIZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray. CHECK THE PAGE SIZE SETTING Before sending the job to print, specify the correct page size in
  • Lexmark 34S0100 | User's Guide - Page 135
    CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low. • From Print Properties, change these settings. Note: This solution applies to Windows users only. • From the Quality menu, change these settings. THE PAPER MAY HAVE
  • Lexmark 34S0100 | User's Guide - Page 136
    Replace the toner cartridge. Skewed print CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER Make sure you are using paper that meets the printer specifications. Toner fog or background shading appears on the page These are
  • Lexmark 34S0100 | User's Guide - Page 137
    the following: THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor CHECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer. CHECK THE PAPER TYPE SETTING Load
  • Lexmark 34S0100 | User's Guide - Page 138
    SPECIFIC SOURCE From Print Properties, the print dialog, or the printer control panel, select another tray or feeder to feed the paper for the job. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. MAKE SURE THE PAPER PATH IS CLEAR Paper could be caught between the photoconductor kit
  • Lexmark 34S0100 | User's Guide - Page 139
    ON TONER Replace the used toner cartridge with a new one. Contacting Customer Support When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model
  • Lexmark 34S0100 | User's Guide - Page 140
    in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. If you don't have access to
  • Lexmark 34S0100 | User's Guide - Page 141
    the instructions, or service representative changes or modifications could void the user's authority to operate this equipment. Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark
  • Lexmark 34S0100 | User's Guide - Page 142
    requirements of the FCC and other regulatory agencies. Industry Canada notice The following notices are applicable if your printer has a wireless network card installed. Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following
  • Lexmark 34S0100 | User's Guide - Page 143
    the general population; consult Safety Code 6, obtainable from Health Canada's Web site www.hc-sc.gc.ca/rpb. The term "IC:" before the certification/registration number only signifies that the Industry Canada technical specifications were met. Industry Canada (Canada) Cet appareil est conforme à la
  • Lexmark 34S0100 | User's Guide - Page 144
    , ETSI EN 301 489-1 and ETSI EN 301 489-17. Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shod a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige
  • Lexmark 34S0100 | User's Guide - Page 145
    about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Static sensitivity notice This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the metal frame of the printer. Notices 145
  • Lexmark 34S0100 | User's Guide - Page 146
    in the wavelength of 655-675 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Laser advisory label A laser notice label may be affixed to this
  • Lexmark 34S0100 | User's Guide - Page 147
    to change. See www.lexmark.com , disconnect the power supply cord from the wall Warranty Lexmark E260, E260d, E260dn Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the countryspecific warranty
  • Lexmark 34S0100 | User's Guide - Page 148
    with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its duty cycle -Use of printing media outside of Lexmark specifications
  • Lexmark 34S0100 | User's Guide - Page 149
    PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for
  • Lexmark 34S0100 | User's Guide - Page 150
    IF YOU ARE INSTALLING THIS PRODUCT FOR USE BY OTHER PARTIES, YOU AGREE TO INFORM THE USERS THAT USE OF THE PRODUCT INDICATES ACCEPTANCE OF THESE TERMS. 1 STATEMENT OF SOFTWARE LIMITED WARRANTY. Lexmark warrants that the media (e.g., diskette or compact disk) on which the Software Program (if any) is
  • Lexmark 34S0100 | User's Guide - Page 151
    Program. The term "Use" means storing, loading, installing, executing, or displaying the Software Program. If Lexmark has licensed the Software Program to the Software Program to another end-user. Any transfer must include all software components, media, printed materials, and this Software License
  • Lexmark 34S0100 | User's Guide - Page 152
    Lexmark agree to form this Software License Agreement electronically. This means that when you click the "Agree" or "I accept" button on this page Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services on Microsoft Print Schema
  • Lexmark 34S0100 | User's Guide - Page 153
    page, some data may not have printed 96 42.xy Cartridge region mismatch 96 54 Standard network software error 96 550-sheet drawer installing 17 84 PC Kit life warning 96 84 Replace PC Kit 96 A AppleTalk menu 88 attaching cables 18 B booklet printing 63 both sides of paper (duplexing) printing
  • Lexmark 34S0100 | User's Guide - Page 154
    Local Printer Settings Utility 69 Invalid Engine Code 93 Invalid Network Code 93 IPv6 menu 88 J jam light sequences 114 messages 114 jam recovery setting 65 jams accessing jam areas 114 avoiding 113 jams, clearing 200 118, 120 201 118, 120 233 122 behind photoconductor kit and toner cartridge unit
  • Lexmark 34S0100 | User's Guide - Page 155
    working 129 printer problems, solving basic 126 printer settings configuration sheet printing 38 printer status not ready 94 printing booklet 63 duplex (2-sided) 58, 59 duplex, manual 59 from Macintosh 57 from Windows 57 installing printer software 19 menu settings page 63 network setup page 63 on
  • Lexmark 34S0100 | User's Guide - Page 156
    R Ready 94 recycled paper using 53 recycling Lexmark products 107 WEEE statement 145 Remove paper from standard output bin 94 replacing photoconductor kit 104 toner cartridge 102 reports viewing 109 reprint page after paper jam 65 Restoring Factory Defaults 94 S safeguarding menus 110 safety
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Lexmark E260, E260d, and
E260dn Series
User's Guide
May 2008
www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2008 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550