Home » Lexmark Manuals » Laser Printers » Lexmark 352dn » Manual Viewer

Lexmark 352dn User's Guide

Lexmark 352dn - E B/W Laser Printer Manual

UPC - 734646013352

View all Lexmark 352dn manuals

Add to My Manuals
Save this manual to your list of manuals

Lexmark 352dn manual content summary:

Lexmark 352dn | User's Guide - Page 1
E350d and E352dn User's Guide June 2006 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2006 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington,
Lexmark 352dn | User's Guide - Page 2
instructions, to a professional service person. • This product is designed, tested, and approved to meet strict global safety standards with the use of specificLexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement
Lexmark 352dn | User's Guide - Page 3
Maintaining the printer 35 Storing supplies ...35 Conserving supplies ...35 Ordering supplies ...35 Photoconductor kit end-of-life ...39 Maintenance kit ...42 Recycling Lexmark products ...42 Chapter 6: Clearing jams 43 Identifying jams ...43 Understanding jam messages ...43 Clearing a jam ...44
Lexmark 352dn | User's Guide - Page 4
option problems ...53 Solving service message issues ...54 Solving paper feed problems ...54 Solving print quality problems ...55 Cleaning the printhead lens ...59 Chapter 8: Administrative support 61 Disabling control panel menus ...61 Enabling control panel menus ...61 Restoring factory default
Lexmark 352dn | User's Guide - Page 5
, such as the power cord or telephone, during a lightning storm. The following illustration shows a front view of the printer with its features labeled. 1 150-sheet output bin 2 Paper support 3 Control panel and Menu buttons 4 Front door 5 Manual feeder 6 250-sheet tray 7 250-sheet drawer
Lexmark 352dn | User's Guide - Page 6
Learning about the printer The following illustration shows a rear view of the printer with its features labeled. 1 Rear exit 5 USB connect 2 Power button 6 Parallel connect 3 Power connect 7 Ethernet connect 4 Dust cover (not available for some models) Printer overview 6
Lexmark 352dn | User's Guide - Page 7
Lines per Page A4 Width Tray Renumber Auto CR after LF Auto LF after CR Parallel Menu Std Parallel Set-up Menu Eco-mode Quiet Mode Printer Language Power Saver Resource Save Print Timeout Wait Timeout Auto Continue Jam Recovery Page Protect Display Language Toner Alarm Network Menu Standard Network
Lexmark 352dn | User's Guide - Page 8
Learning about the printer Understanding the control panel The control panel consists of these items: • A 2-line liquid crystal display (LCD) that shows the control panel buttons in your language. An additional translated label is included in the printer box. Understanding the control panel 8
Lexmark 352dn | User's Guide - Page 9
is displayed, then the default setting. opens the item and displays If a menu item such as Manual Feeder is displayed, then saves the selection as the new default setting for Paper Source. The printer will display the Saved message monentarily and then return to the menu item level. Press and
Lexmark 352dn | User's Guide - Page 10
print media • Avoiding jams For more details about the types of paper and specialty media your printer supports, see the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com. Selecting the right paper or other print media reduces printing problems. For best print quality
Lexmark 352dn | User's Guide - Page 11
determine whether the paper chosen is acceptable for laser printers. When loading paper, note the recommended print side on the paper package, and load paper accordingly. For detailed tray loading instructions, see the following: • Loading the 250-sheet tray on page18 • Loading the manual feeder on
Lexmark 352dn | User's Guide - Page 12
without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper • Preprinted papers with chemicals that may contaminate the printer • Preprinted papers that can be affected by the temperature in the printer fuser • Preprinted papers that require
Lexmark 352dn | User's Guide - Page 13
tray and is not above the maximum paper fill indicators. Improper loading may cause jams. • Do not use paper that has been cut or trimmed by hand. • Do not mix media sizes, weights, or types in the same source; mixing results in jams. • Do not use coated papers unless they are specifically designed
Lexmark 352dn | User's Guide - Page 14
for use in laser printers. Print quality and durability depend on the transparency used. Always print samples on the transparencies being considered for use before buying large quantities. We recommend Lexmark part number 70X7240 letter-size transparency and Lexmark part number 12A5010 for A4
Lexmark 352dn | User's Guide - Page 15
large quantities. For instructions on loading envelopes, see Loading the manual feeder on page23 . When printing on envelopes: • To achieve the best possible print quality, use only high-quality envelopes that are designed for use in laser printers. • Set the Paper Source in the Paper menu based on
Lexmark 352dn | User's Guide - Page 16
, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. Card stock Card stock is Manual Feeder. • Set the Paper Type menu item in the Paper Menu to Card Stock from the control panel, from the printer driver, or from MarkVision Professional. Set the Paper
Lexmark 352dn | User's Guide - Page 17
considering using with the printer before purchasing large quantities. By selecting the appropriate print media and loading it properly, you can avoid most jams. For detailed tray loading instructions, see the following: • Loading the 250-sheet tray on page18 • Loading the manual feeder on page23
Lexmark 352dn | User's Guide - Page 18
, printing a menu settings page, and printing a font list. For tips on paper jam prevention and print media storage, see Avoiding jams on page17 or Storing print media on page16. Loading the 250-sheet tray Your printer has a 250-sheet tray. You may have also purchased an optional 250-sheet drawer or
Lexmark 352dn | User's Guide - Page 19
stack on a level surface. 4 Insert the paper stack. Note: Make sure the paper stack is laying flat in the tray and is not above the maximum paper fill indicators. Improper loading may cause jams. Note: For simplex printing load letterhead paper with the design side facing down. The top edge of the
Lexmark 352dn | User's Guide - Page 20
Printing 5 Adjust the two side paper guides to touch lightly against the sides of the paper stack. 6 Insert the 250-sheet tray. Loading the 250-sheet tray 20
Lexmark 352dn | User's Guide - Page 21
Printing 7 Extend the paper support on the output bin. Extending the tray for legal-size or folio-size paper To load legal-size or folio-size paper, extend the paper tray. You may also attach a dust cover (if available) on the back of the printer to protect the tray while it is extended. 1 Press
Lexmark 352dn | User's Guide - Page 22
tray from being knocked out of position while it is extended. Attach the dust cover to the back of the printer by aligning the tabs on the cover to the holes on the printer, then snap the cover into place. Note: This feature may not be available for some models. Loading the 250-sheet tray
Lexmark 352dn | User's Guide - Page 23
of print media can be loaded? on page10. To load the manual feeder: 1 Place a sheet of the selected print media, print side facing up, at the center of the manual feeder, but only to the point where its leading edge can contact the paper guides. Otherwise, the printer will engage the print media
Lexmark 352dn | User's Guide - Page 24
feature in the printer driver window, open the online Help for more information. To support all the printer features, use the Lexmark custom printer drivers supplied with your printer. Updated drivers, as well as a complete description of the driver packages and Lexmark driver support, are available
Lexmark 352dn | User's Guide - Page 25
Canceling a job from the taskbar When you send a job to print, a small printer icon appears in the right corner of the taskbar. 1 Double-click the printer icon. A list of print jobs appears in the printer window. 2 Select the job you want to cancel. 3 Press the Delete key on the keyboard. Canceling
Lexmark 352dn | User's Guide - Page 26
Print Center or Printer Setup. 2 Double-click the printer you are printing to. 3 In the printer window, select the print job you want to cancel. 4 Press Delete. Printing the menu settings page You can print a menu settings page to review the default printer settings and to verify printer options are
Lexmark 352dn | User's Guide - Page 27
" the LAN drop may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and print another network setup page to verify that the printer is connected to the network. Printing a font sample list To print samples of the fonts currently available
Lexmark 352dn | User's Guide - Page 28
4 Installing options Accessing the system board CAUTION: To install memory, you must access the printer system board. Turn the printer off, and unplug the power cord from the wall outlet before continuing. 1 Remove the 250-sheet paper tray. Installing options 28
Lexmark 352dn | User's Guide - Page 29
Installing options 2 Press the button on the left side of the printer to release and lower the front door. 3 Open the rear exit door. Accessing the system board 29
Lexmark 352dn | User's Guide - Page 30
Installing options 4 Press both buttons on the front right side of the machine to release the side access door. 5 Loosen the four screws on the cover, but do not remove them completely. 6 Slide the cover to the left until the screws fit
Lexmark 352dn | User's Guide - Page 31
fully seat the card. 6 Make sure each latch fits over the notch on each end of the card. 7 Close the side access door. 8 Close the rear exit door . 9 Close the front door. 10 Plug the power cord into the wall outlet and turn the printer on to continue print functions. Adding a memory card 31
Lexmark 352dn | User's Guide - Page 32
installing a flash memory card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing. Note: Flash memory card options designed for other Lexmark printers may not work with your printer. 1 Access the system board (see Accessing the system
Lexmark 352dn | User's Guide - Page 33
Installing options Installing an optional 250-sheet drawer or 550-sheet drawer CAUTION: Turn the printer off, and unplug the power cord from the wall outlet before continuing. Place the printer unit directly on top of the 250-sheet drawer or 550-sheet drawer. Installing an optional 250-sheet drawer
Lexmark 352dn | User's Guide - Page 34
manually. Note: If you have not installed your printer driver yet, follow the appropriate instructions on the Setup sheet supplied with your printer. After you have installed a printer driver, return here to complete these instructions. 1 Click Start à Settings à Printers. 2 Select the printer
Lexmark 352dn | User's Guide - Page 35
and maintenance of your printer. Refer printing problems and maintenance tasks to this key operator. In the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com, or
Lexmark 352dn | User's Guide - Page 36
printer The recommended supplies specifically designed for the printer are: Part number Description Average cartridge yield* World Wide E250X22G Photoconductor kit 30,000 standard pages† For the USA and Canada1 E250A21A Toner Cartridge 3,500 standard pages1 E250A11A Return Program Toner
Lexmark 352dn | User's Guide - Page 37
the 88 Toner low message appears. You need to have a new toner cartridge available when the current one no longer prints satisfactorily. Changing a toner cartridge 1 Turn the printer off. 2 Press the button on the left side of the printer to release and lower the front door. Ordering supplies 37
Lexmark 352dn | User's Guide - Page 38
. Note: You can use the packing material from the new toner cartridge to ship the old toner cartridge back to Lexmark for recycling. For more information, see Recycling Lexmark products on page42. 5 Firmly shake the toner cartridge in all directions to distribute the toner. Ordering supplies 38
Lexmark 352dn | User's Guide - Page 39
% of its life. Once the photoconductor kit has been replaced, and the counter has been reset, normal printer operation resumes. For more information, see the instruction sheet that came with your photoconductor kit. Ordering a photoconductor kit When the 84 Photoconduct life warning message appears
Lexmark 352dn | User's Guide - Page 40
replacing a photoconductor kit, do not leave the new photoconductor kit exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. 1 Turn the printer off. 2 Remove the print cartridge assembly. a Press the button on the left side of the printer
Lexmark 352dn | User's Guide - Page 41
on the tracks in the printer and pushing the print cartridge assembly in as far as it will go. 7 Close the front door. 8 Turn the printer back on. 9 Reset the photoconductor counter (see the instruction sheet that shipped with the new photoconductor kit). Note: Print your printer menu settings pages
Lexmark 352dn | User's Guide - Page 42
table for the maintenance kit part number for your specific printer. Machine voltage 110 V 220 V 100 V Part numbers 40X2847 40X2848 40X2849 Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site: www.lexmark.com/recycle Follow the instructions on the
Lexmark 352dn | User's Guide - Page 43
all possible jams. Message 200 Paper Jam - Remove Cartridge 201 Paper Jam - Remove Cartridge 202 Paper Jam - Open Rear Door 231 Paper Jam - Open Rear Door 23x Paper Jam - Open Rear Door 234 Paper Jam - Check Duplex 235 Paper Jam - Open Rear Door 24x Paper Jam - Check tray 251 Paper Jam - Check
Lexmark 352dn | User's Guide - Page 44
Clearing jams Clearing a jam We recommend clearing the entire paper path when a paper jam occurs. 1 Open the 250-sheet tray. If necessary, remove the tray from the printer. 2 Remove the jammed media. Clearing a jam 44
Lexmark 352dn | User's Guide - Page 45
Clearing jams 3 Press down on the green duplex flap to release jammed pages from the duplex area, and then remove any crumpled paper. 4 Install the 250-sheet tray. Clearing a jam 45
Lexmark 352dn | User's Guide - Page 46
Clearing jams 5 Open the front door, and remove the print cartridge assembly. CAUTION: The fuser or fuser area may be hot. 6 Lift the green flap at the front of the printer, and then remove the jammed pages beneath it. Clearing a jam 46
Lexmark 352dn | User's Guide - Page 47
Open the rear exit, and remove the jammed pages. 8 After you have cleared the jams, reinstall the print cartridge assembly, and make sure all printer doors are closed. 9 Press . Note: Jam recovery is set to Auto by default. When jam recovery is set to Auto, the memory that holds the image of a page
Lexmark 352dn | User's Guide - Page 48
Clearing jams Clearing a jam in the manual feeder 1 Remove the paper from the manual feeder. 2 Open the front door, and remove the print cartridge assembly. Clearing a jam 48
Lexmark 352dn | User's Guide - Page 49
is needed for another use. Therefore, a jammed page may or may not be reprinted, depending on the overall memory usage in the printer . 7 Slide the side paper guide toward the inside of the tray until it lightly rests against the edge of the print media. 8 Load one sheet of the print media. 9 Press
Lexmark 352dn | User's Guide - Page 50
site at www.lexmark.com. Calling for service When you call for printer service, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. See the label
Lexmark 352dn | User's Guide - Page 51
1 Load paper in the tray. 2 Press to return the printer to the Ready state. You are using the • Verify you are using the printer driver associated with your wrong printer driver or printer. are printing to a file. • If you are using a USB Direct interface, make sure you are running Windows 2000
Lexmark 352dn | User's Guide - Page 52
cable. We recommend Lexmark part cable. number 1021231 for the standard parallel port. The printer is in Hex problem. However, before turning this mode on, you should try the possible solutions offered in Troubleshooting. For more information, see The paper is curled once it exits the printer
Lexmark 352dn | User's Guide - Page 53
mode is turned on. Resetting the Printer appears briefly followed by Performing Self Test, and the printer returns to Ready. Solving option problems If an option does not operate correctly after it is installed or if it quits working: • Turn the printer off, wait for about 10 seconds, and turn the
Lexmark 352dn | User's Guide - Page 54
and then turn the printer on. If the error recurs, write down the error number, the problem, and a detailed description. Call for service. Solving paper feed problems Symptom Cause Solution Paper frequently jams. You are using print media that does not meet the printer specifications. Try the
Lexmark 352dn | User's Guide - Page 55
Paper menu. • Verify the print media is within the printer specifications. For more details, see Understanding print media guidelines on page10. If the problem continues, contact the Lexmark Customer Support Center at http://support.lexmark.com . Toner appears on the Toner is on the transfer roll
Lexmark 352dn | User's Guide - Page 56
Troubleshooting Problem Entire page is white. Action • Make sure the packaging material is removed from the photoconductor kit. • Check the photoconductor kit and toner cartridge to be sure they are installed correctly. • Replace the photoconductor kit. Streaks appear on the page. • If you are
Lexmark 352dn | User's Guide - Page 57
Troubleshooting Problem Action Part or all of the page is Check the photoconductor kit to see if it is installed correctly. printed in black. The job prints, but the • Make sure the Paper Size setting in the Paper menu is correct. top and side margins are • Make sure the margins are set
Lexmark 352dn | User's Guide - Page 58
number to lighten the printed output or save toner. -6 - +6 0* is the default setting. 0-5 0* is the default setting. In addition, the Enhance Fine Lines and Gray Correction options can be enabled to improve print quality. These settings are available on the driver and on the printer Embedded
Lexmark 352dn | User's Guide - Page 59
Troubleshooting Cleaning the printhead lens Some print quality problems can be solved by cleaning the printhead lens. 1 Turn the printer off. 2 Press the button on the left side of the printer to release and lower the front door. 3 Remove the print cartridge assembly by pulling on the toner
Lexmark 352dn | User's Guide - Page 60
Troubleshooting 5 Gently wipe the printhead lens with a clean, dry, lint-free cloth. Warning: Not using a clean, dry, lint-free cloth may result in damage to the printhead lens. 6 Install the print cartridge assembly into the printer by aligning the arrows on the guides of the print cartridge
Lexmark 352dn | User's Guide - Page 61
disabled. Resetting the Printer appears briefly. The control panel then returns to Ready. Enabling control panel menus 1 Turn the printer off. 2 Press and hold and while turning the printer on. 3 Release both buttons when Performing Self Test appears on the display. The printer performs its power-on
Lexmark 352dn | User's Guide - Page 62
. These settings are active until new ones are stored or the factory defaults are restored. To restore the original printer factory default settings: Warning: All downloaded resources (fonts, macros, and symbol sets) in printer memory (RAM) will be deleted. (Resources residing in flash memory or
Lexmark 352dn | User's Guide - Page 63
SSL port: Open your Web browser. In the address line, enter the IP address of the printer you want to configure using the format: https: //ip_address/. Supporting SNMPv3 (Simple Network Management Protocol version 3) SNMPv3 protocol allows for encrypted and authenticated network communications. It
Lexmark 352dn | User's Guide - Page 64
Administrative support Locking the control panel menus Control panel Menu Lockout lets you create a PIN number and choose specific menus to your Web browser. In the address line, enter the IP address of the printer you want to configure using the format: http://ip_address/. 2 Click Configuration.
Lexmark 352dn | User's Guide - Page 65
part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services
Lexmark 352dn | User's Guide - Page 66
has been signed by the Director of Manufacturing and Technic al Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class power-regulating device (such as a voltage stabilizer or UPS device) to the printer power supply. Your warranty may not cover damages caused by power
Lexmark 352dn | User's Guide - Page 67
draws may be substantially higher than the average. Sleep / Power Saver mode can be modified from the printer control panel. The default time out to Sleep / Power Saver mode is 30 minutes. For more information, see the Menus and Messages guide on the Software and Documentation CD. Off mode If this
Lexmark 352dn | User's Guide - Page 68
770-795 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Statement of Limited Warranty for Lexmark E350d and E352dn Lexmark International, Inc
Lexmark 352dn | User's Guide - Page 69
Lexmark user's guides, manuals, instructions or guidance • Unsuitable physical or operating environment • Maintenance by anyone other than Lexmark or a Lexmark authorized servicer • Operation of a product beyond the limit of its duty cycle • Use of printing media outside of Lexmark specifications
Lexmark 352dn | User's Guide - Page 70
limitation of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you. This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state. Statement of Limited Warranty for Lexmark E350d and E352dn 70
Lexmark 352dn | User's Guide - Page 71
10, 15, 16 printer maintenance 16 letterhead 13 page orientation 14 printing 14 letterhead guidelines 13 loading print media 250-sheet tray 18 manual feeder 23 lock feature, security 64 M maintaining the printer 35 cleaning the printhead lens 59 maintenance kit 42 manual feeder 5, 14 maximum paper
Lexmark 352dn | User's Guide - Page 72
types 12 paper guide 19 paper support 5 paper tray adjustment 19 photoconductor kit changing 40 end-of-life 39 ordering 39 recycling 42 preprinted forms 13 print cartridge See toner cartridge print media jams avoiding 17 print media specifications 11 printer settings 7 printhead lens, cleaning 59