Lexmark 364dn User's Guide

Lexmark 364dn - X B/W Laser Manual

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  • Lexmark 364dn | User's Guide - Page 1
    Lexmark X264dn, X363dn, X364dn, and X364dw User's Guide September 2009 Machine type(s): 7013 Model(s): 231, 235, 432, 436, 43W, d01, d02, gd1, gd2, dn1, dn2, gd1, gd2 www.lexmark.com
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    24 Setting up the printer software...25 Setting up wireless printing...27 Installing the printer on a wired network...32 Minimizing your printer's environmental impact 35 Saving paper and toner...35 Saving energy...36 Recycling...37 Reducing printer noise...38 Loading paper and specialty media 40
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    guidelines...54 Storing paper...56 Supported paper sizes, types, and weights...57 Printing 60 Printing a document...60 Printing from a flash drive...60 Printing on both sides of the paper (duplexing)...62 Printing specialty documents...62 Printing information pages...66 Canceling a print job...67
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    drive 104 Scanning to a computer...104 Scanning to a flash drive...105 Understanding the Scan Center features...105 Understanding scan profile options...106 Improving scan quality...107 Understanding printer menus 109 Menus list...109 Paper menu...109 Reports menu...116 Network/Ports menu...117
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    jams 161 Clearing jams...161 Troubleshooting 176 Solving basic printer problems...176 Printer control panel display is blank or displays only diamonds 176 Understanding printer messages...176 Solving printing problems...186 Solving copy problems...189 Solving scanner problems...192 Solving fax
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    6
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    fax feature, power cord, or telephone, during a lightning storm. Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark
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    Use only the telecommunications (RJ-11) cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network. CAUTION-POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the
  • Lexmark 364dn | User's Guide - Page 9
    printer, read the User's Guide carefully, and make sure you check the latest updates on our Web site. We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If you do encounter any problems along the way, one of our knowledgeable support
  • Lexmark 364dn | User's Guide - Page 10
    for? Help using the printer software The latest supplemental information, updates, and technical support: • Documentation • Driver downloads • Live chat support • E-mail support • Telephone support Warranty information Find it here Windows or Mac Help-Open a printer software program or application
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    ventilation: 5 1 4 3 2 1 Rear 305 mm (12 in.) 2 Right side 203 mm (8 in.) 3 Front 203 mm (8 in.) 4 Left side 76 mm (3 in.) 5 Top 254 mm (10 in.) Printer configurations Basic model The following illustration shows the printer front with its basic features or parts: Learning about the
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    ADF) 4 System board door 5 Front door 6 Multipurpose feeder door Note: Depending on your printer model, this could be the manual feeder door. 7 Standard 250-sheet tray (Tray 1) 8 Standard exit bin The following illustration shows the printer back with its basic features or parts: Learning about the
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    1 2 3 4 6 5 1 Rear door 2 Ethernet port 3 Wireless antenna Note: The wireless antenna appears on wireless models only. 4 Fax ports Note: Fax ports appear on fax models only. 5 USB port 6 Printer power cord socket 7 Power switch 8 Locking device 8 7 Learning about the printer 13
  • Lexmark 364dn | User's Guide - Page 14
    . You can: • Make quick copies, or change the settings on the printer control panel to perform specific copy jobs. • Send a fax using the printer control panel. • Send a fax to multiple fax destinations at the same time. • Scan documents and send them to your computer, an e-mail address, or a flash
  • Lexmark 364dn | User's Guide - Page 15
    into the ADF faceup, short edge first. • Adjust the paper guides to touch the sides of the paper loaded. • Remove staples before loading. • Separate punched sheets before loading. • Load up to 50 sheets of plain paper in the ADF input tray, based on 75 g/m2 (20 lb.) paper. • Scan sizes from 124.46
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    Copy, Scan, Email, or Fax. Change default copy and scan settings such as the number of copies, duplex printing, copy options, and scaling. Use the address book when scanning to e-mail. 2 Display area View scanning, copying, faxing, and printing options as well as status and error messages. Access
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    Item Description 8 Duplex 2-Sided Makes a two-sided copy Note: On selected printer models, you can also perform two-sided scan jobs. 9 Fax Enters the fax function Note: Fax mode is not available on selected printer models. 10 Scan/Email Enters the scan or scan to e-mail function 1 2 3 9 8
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    printer is on, but idle. • Blinking red-Operator intervention is needed. 9 Back Returns one screen at a time to the Ready screen Note: An error second dial pause in a fax number. In the "Fax To" field, a Dial Pause is represented by a comma (,). • Press to redial a fax number. Enters numbers,
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    time to hang up the line. Note: The Hook button is available only on selected printer models. 6 Options 7 Resolution Changes Original Size, Broadcast, Delayed Send, and Cancel settings Selects a dpi value for the scan Note: Press the arrow buttons to scroll through the values, and then press to
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    printer, then turn them off as well, and unplug any cables going into the printer. Installing a flash memory card The system board has a connection for one devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. Warning-Potential Damage: System board
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    length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. • If your printer model does not fax, your system board will not have the fax card attached to the system board. 5 Close the system board door. Additional
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    - or 550-sheet drawer The printer supports one optional drawer; you can install a 250- or 550-sheet drawer. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the
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    with the drawer, and then lower the printer into place. Attaching cables 1 Connect the printer to a computer or a network. • For a local connection, use a USB cable. • For a network connection, use an Ethernet cable. 2 Connect the power cord to the printer first and then to a wall outlet. Additional
  • Lexmark 364dn | User's Guide - Page 24
    3 1 Ethernet port 2 Fax ports Note: The fax ports are available on selected printer models only. 3 USB port 4 Printer power cord socket Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing
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    printer software Installing printer software A printer driver is software that lets the computer communicate with the printer. The printer software is typically installed during the initial printer setup. If you need to install the software after setup, follow these instructions: For Windows users
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    the instructions on the screen. Using the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com. 2 From the Drivers & Downloads menu, click Driver Finder. 3 Select your printer, and then select your operating system. 4 Download the driver and install the printer software. Updating available
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    4 Click Driver, and then add any installed hardware options. 5 Click OK. In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications. 2 Double-click Utilities, and then double-click Print Center or Printer Setup Utility. 3 Select the printer, and then from the Printers
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    to a properly grounded electrical outlet, and then turn the printer on. 1 2 Note: For fax setup, see the User's Guide on the Software and Documentation CD. Make sure the printer and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the screen. 2 Insert the
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    a USB cable between the computer on the wireless network and the printer. Notes: • After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. • If your printer has faxing capabilities, then connect the telephone cable. 9 Follow
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    Prepare to configure the printer 1 Locate the printer MAC address on the sheet that came with the printer. Write the last six digits of the MAC address in the space provided below: MAC address 2 If your printer has faxing capabilities, then connect the telephone cable. 3 Connect the power cable to
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    to use the printer wirelessly To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file and create a printer in the Print Center or Printer Setup Utility. 1 Install a PPD file on the computer: a Insert the Software and Documentation CD
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    and fiber optic network connections. Before you install the printer on a wired network, make sure that: • You have completed the initial setup of the printer. • The printer is connected to your network with the appropriate type of cable. For Windows users 1 Insert the Software and Documentation CD
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    9 Follow the on-screen instructions to complete the installation. For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer. 2 Print the network setup page from the printer. For information on printing a network setup page, see "Printing a network setup page" on page
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    System Preferences. 2 Click Print & Fax. 3 Click +. 4 Click AppleTalk. 5 Select the printer from the list. 6 Click Add. In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications. 2 Double-click Utilities. 3 Double-click Print Center or Printer Setup Utility. 4 From the
  • Lexmark 364dn | User's Guide - Page 35
    can quickly save paper and energy using one printer setting, see "Using Eco-Mode". Using recycled paper As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser printers. For more information on recycled papers that work well
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    of a print, copy, or received fax. • Fax transmission log features are turned off. Energy/Paper Use all the settings associated with Energy mode and Paper mode. Off Use factory default settings. This setting supports the performance specifications for your printer. To select an Eco-Mode setting
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    Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 minutes you want the printer to wait before it enters Power Saver mode. 5 Click Submit. Recycling Lexmark provides collection programs and
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    . One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used to return the cartridges are also recycled. To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and
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    short delay before the first page is printed. • Fans run at a reduced speed or are turned off. • If your printer has faxing capability, fax sounds are reduced or disabled, including the fax speaker and ringer. Off Use factory default settings. This setting supports the performance specifications
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    paper settings The Universal Paper Size is a user-defined setting that lets you print on paper sizes that are not preset in the printer menus. Set the Paper Size for the Manual smallest supported Universal size is 76 x 127 mm (3 x 5 in.); the largest is 216 x 356 mm (8.5 x 14 in.). Paper that weighs
  • Lexmark 364dn | User's Guide - Page 41
    ) allows the printer to support the size, including support for standard features such as duplex printing and printing multiple pages on one sheet. Note: Select Portrait Height to adjust the paper height setting or Paper Width to adjust the paper width setting, or adjust both. Instructions to adjust
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    paper. • Flex, fan, and straighten paper before loading it. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same stack. • Make sure all sizes and types are set correctly in the printer control panel menus. • Store paper per the
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    correct position for the paper size you are loading. 3 1 4 2 For long paper like A4 or legal, squeeze and slide the length guide backwards to accommodate the length of paper you are loading. If you are loading A6-size paper: a Squeeze and slide the length guide toward the center of the tray to
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    Notes: • Use the size indicators on the bottom of the tray to help position the guide. • For setup, load letter- or A4-size paper based on the standard size for your country or region. 3 Flex a stack of paper back and forth to loosen the sheets, and then fan them. Do not fold or crease
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    top edge of the sheet toward the front of the tray and the design facedown. LETTERHEAD 5 Squeeze and slide the guides to lightly touch the side of the stack. 1 2 6 Insert the tray. 7 If the paper type you loaded differs from the type that was previously loaded in the tray, then change the
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    Using a multipurpose or manual feeder Some models of the printer have a multipurpose feeder, whereas other models have a manual feeder. The multipurpose feeder can be loaded like a tray with up to 50 sheets of paper. The manual feeder can be loaded with one sheet of paper at a time. Using the
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    extension so it flips forward and down. Loading the multipurpose feeder 1 Squeeze and slide the guides out fully. 2 Flex sheets of paper or paper labels back and forth to loosen them, and then fan them. Do not fold or crease the paper or labels. Straighten the edges on a level surface. 3 Load the
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    with the recommended print side faceup and the top edge entering the printer first. For more information on loading transparencies, see the packaging the transparencies came in. • Load letterhead with the logo faceup and the top edge entering the printer first. Loading paper and specialty media 48
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    in the position shown. Warning-Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer. 4 Squeeze and slide the guides to support the paper. 5 Slide the paper gently into the multipurpose
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    Using the manual feeder The manual feeder can feed only one sheet of paper at a time. You can use the manual feeder to print on paper types or sizes that are not currently loaded in a tray. 1 Open the manual feeder door. 2 Load one sheet of paper faceup into the center of the manual feeder. Notes: •
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    Notes Vinyl, pharmacy, or dual-sided labels are not supported. Use paper labels only. Single-sided paper labels designed for laser printers are supported for occasional use. It is recommended to print no more than 20 pages of paper labels per month. Only one optional drawer may be installed on the
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    match the Size setting of any other tray. Note: Paper Size settings are not automatic; they must be set manually from the Paper menu. Warning-Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper loaded in the tray. The temperature of the fuser varies
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    IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Default Settings, click Paper Menu. 4 Click Custom Names. 5 Type a name for the paper type in a Custom Name box. Note: This custom name will replace a custom type
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    m2 (24 lb) or heavier paper. Note: Duplex printing is supported only for 60-90 g/m2 (16-24 lb bond) paper. Curl Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high
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    or trimmed by hand. • Do not mix sizes, types, or weights in the same source; mixing results in jams. • Do not use coated papers unless they are specifically designed for electrophotographic printing. Selecting preprinted forms and letterhead Use these guidelines when selecting preprinted forms and
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    recycled paper and other office papers As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study demonstrating that recycled paper produced
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    the Card Stock & Label Guide. Paper types and weights supported by the printer The printer engine and the duplex path support 60-90 g/m2 (16-24 lb) paper weights. The multipurpose and manual feeders support 60-163 g/m2 (16-43 lb) paper weights. Paper type Paper • Plain • Light • Heavy • Recycled
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    Paper sizes supported by the printer Paper size Dimensions Standard Optional 250- 250-sheet tray or 550-sheet tray Multipurpose Duplex path feeder or Manual feeder A4 210 x 297 mm (8.3 x 11.7 in.) A5 148 x 210 mm X (5.8 x 8.3 in.) A61 105 x 148 mm X X (4.1 x 5.8 in.) Executive
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    information, see "Configuring Universal paper settings" on page 40. 3 Universal paper size has limited support in the trays for paper sizes 140 mm x 210 mm (5.5 x 8.3 in.) or larger and in the duplex path for paper sizes 210 x 279 mm (8.3 x 11 in.) or larger. Paper and specialty media guidelines 59
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    information, see "Avoiding jams" on page 41 and "Storing paper" on page 56. Printing a document 1 Load paper into a tray or feeder. 2 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. 3 Do one of the following: For Windows users a With a document
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    printer, the printer can only scan to the USB device or print files from the USB device. All other printer functions are unavailable. • Hi-Speed flash drives must meet the USB 2.0 specification, specifically supporting for example, .jpg). 4 Press to print one copy, or enter the number of copies using
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    both sides of the paper (duplexing) In order to save paper, you can print on both sides of a sheet of paper. 1 From the printer control panel, press Source or process Print side One-sided printing from Printed letterhead trays design is placed facedown. Paper orientation The top edge of the
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    Paper orientation Printed letterhead The top edge of the sheet with the logo is placed at the front of the design is placed faceup. tray. One- manual feeder last. Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers
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    When printing on transparencies: • Feed transparencies from the standard 250-sheet tray or the multipurpose or manual feeder. • Use transparencies designed specifically for laser printers. Check with the manufacturer or vendor to ensure transparencies are able to withstand temperatures up to 175°C (
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    specifically for laser printers jam. Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge driver jams or other paper handling problems printer. Preprinting introduces semi-liquid and volatile components into the printer. • Use grain short
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    network setup page" on page 25 for more information on printing these pages. Printing a font sample list To print samples of the fonts currently available for your printer: 1 Make sure the printer isolate print quality problems. 1 Turn the printer off. 2 Hold down and while turning the printer on. 3
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    appears in the printer window. 2 Select a job to cancel. 3 From the keyboard, press Delete. For Macintosh users In Mac OS X version 10.5 or later: 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax, and then double-click the printer icon. 3 From the printer window, select the job
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    4 From the printer window, select the job to cancel. 5 From the icon bar at the top of the window, click the Delete icon. Printing 68
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    , short edge first into the ADF. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 Adjust the paper guides so they touch the sides of the paper. 3 From the printer control
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    short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press the
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    , or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press the Copy button. 4 Press the Options button. Original Size appears. 5 Press . 6 Press
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    to return to Ready. Copying on both sides of the paper (duplexing) Note: The ADF duplex feature is not available on selected printer models. 1 Load a document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies
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    , short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press the
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    , short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press the
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    address of the printer, then print a network setup page Select one of the following: • Between scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press the Copy button. 4 Press the Options button. 5 Press the arrow buttons until Paper
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    the same side of one sheet, then select 4 on 1 Portrait, and then press . 7 Press . 8 If you placed the document on the scanner glass and have Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press .
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    canceled when the document is in the ADF, on the scanner glass, or while the document is printing. To cancel a copy job: 1 From the printer control panel, press . Stopping appears, followed by Cancel Job. 2 Press to cancel the job. Canceling appears. The printer graphics, and brochures. When should
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    paper, or thin media (such as magazine clippings). You can use the printer to e-mail scanned documents to one or more recipients. There are three ways to send an e-mail from the printer you do not know the IP address of the printer, then print a network setup page and locate the IP address in the
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    of the printer, then print a network setup page and paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press the Scan/Email button. Scan
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    that button appears. When you press the button again, one of the letters assigned to that button appears. b paper guides. 3 From the printer control panel, press the Scan/Email button. Scan to E-mail appears. 4 Press . Search appears. Note: If there are no entries in the address book, then Manual
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    loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press the Scan/Email button. Scan to E-mail appears. 4 Press . Search appears. Note: If there are no entries in the address book, then Manual Entry appears. 5 Press to search the address book. 6 Press
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    for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Getting the printer ready to fax Only select printer models have fax capability. The following connection methods
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    of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 Click inside the Station Name box, and then enter the name to be printed
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    . Connecting to a DSL service If you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and telephone cord, and then follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect
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    ring pattern. This may be useful for distinguishing between fax and voice calls. If you subscribe to a distinctive ring service, follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the
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    the printer LINE port . 2 Connect the other end of the telephone cable to an active analog telephone wall jack . 3 Remove the plug from the printer EXT port . 4 Connect your telecommunications equipment directly to the printer EXT port . Use one of the following methods: Answering machine Faxing
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    or regions, a telephone line adapter is included in the box. Use this adapter to connect an answering machine, telephone, or other telecommunications equipment to the printer. Faxing 87
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    with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to the adapter, and then connect the adapter to the active telephone wall jack. Note: Your telephone adapter may look different than the one shown. It will fit the wall jack used in your location. Faxing 88
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    3 Connect the answering machine or telephone to the adapter. Answering machine Telephone Faxing 89
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    -11 plug installed in the printer EXT port . Do not remove this plug. It is necessary for the proper operation of the fax function and of downstream telephones. machines) may not work. 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other
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    wall jack. 4 If you would like to use the same line for both fax and telephone communication, then connect a second telephone line (not provided) between the to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary
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    port . 3 Connect the other end of the telephone cable to an active analog telephone wall jack. 4 Remove the protective plug from the printer EXT port . 5 Connect your telephone to the computer telephone jack. Note: See the manual that came with your computer for the telephone connections. Faxing 92
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    you can reset the date and time. Then the correct date and time will be printed on every fax job. To set the date and time: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup
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    (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press the Fax button. 4 Enter the fax number, and then press . Notes: • To cause a two- or three-second
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    printer setup. If you need to install the software after setup, follow these instructions: For Windows users 1 Close all open software programs. 2 Insert the Software and Documentation CD. Note: If you cannot locate the Software and Documentation CD, you can download the driver from the Lexmark
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    Add Printer. 10 Click Finish, and then follow the instructions on the screen. Sending a fax using the computer Faxing from a computer lets you send electronic documents without leaving your desk. This gives you the flexibility of faxing documents directly from software programs. For Windows users
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    or later users 1 With a document open, choose File > Print. 2 From the PDF pop-up menu, choose Fax PDF. 3 Type the fax number in the To field, and enter other information as needed. 4 Click Fax. If you receive an error, "No fax modems were found", follow these directions to add your printer as a fax
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    , or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press the Fax button. To: appears on the first line, and the time and date appear on the
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    , or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press the Fax button. To: appears on the first line, and the time and date appear on the
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    ) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press the Fax button. 4 Enter the fax number, and then press . 5 From the Fax area, press the Options button. 6 Press the arrow
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    or no fax station name. 6 In the Banned Fax List field, enter the phone numbers or fax station names of specific fax callers you want to block. Canceling an outgoing fax A fax can be canceled when the document is in the ADF or on the scanner glass. To cancel a fax: 1 From the printer control panel
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    amount of information saved. Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the fax. Note: Duplex scanning is not available on selected
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    that contains a mixture of text and graphics. • Text/Photo mode is recommended for magazine articles, business graphics, and brochures. • Use Text/Photo mode when faxing photos printed on a laser printer or taken from a magazine or newspaper. When should I use Photo mode? Use Photo mode when
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    be directly connected to the printer for you to receive Scan to PC images. You can scan the document back to the computer over the network by creating a scan profile on the computer and then downloading the profile to the printer. Scanning to a computer 1 Type the printer IP address into the address
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    are loading a document into the ADF, then adjust the paper guides. 6 Press . Understanding the Scan Center features The Scan Center software lets you modify scan settings and select where to send the scanned output. Scan settings modified with the Scan Center software can be saved and used for other
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    lets you select preset formats or customize the scan job settings. You can select one of these settings: Custom Text - BW PDF Text - BW TIFF Photo - Color JPEG Photo - Color TIFF Text/Photo - BW PDF Text/Photo - Color PDF To customize the scan job settings, from the Quick Setup menu, select
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    scan an original document that contains mixed paper sizes (letter- and legal-size pages). Orientation This option tells the printer whether the original document is in portrait or landscape orientation and then changes the Sides and Binding settings to match the original document orientation. Duplex
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    Question When should I use Photo mode? Tip Use Photo mode when scanning photos printed on a laser printer or taken from a magazine or newspaper. Scanning to a computer or flash drive 108
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    not available on selected printer models. Paper Menu Default Source Size/Type Configure MP Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Custom Scan Sizes Reports Menu Settings Page Device Statistics Network Setup Page Shortcut List Fax Job Log Fax Call Log E-mail Shortcuts
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    settings match, then the trays are automatically linked. When one tray is empty, the job prints using paper from the linked tray. • The A6 paper size is supported only in Tray 1. Lets you specify the size of the paper being loaded in the manual feeder Note: Letter is the US factory default setting
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    Type is the factory default setting. • If available, a user-defined name will appear instead of Custom Type . • Use this menu item to configure automatic tray linking. Lets you specify the type of paper being manually loaded Note: Plain Paper is the factory default setting. Lets you specify
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    manual feed print jobs. Paper Texture menu In the Paper Texture menu, the Select Type and Select Texture features work together to enable you to select the texture for a specific type of paper setting available. • Settings appear only if the paper is supported. Understanding printer menus 112
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    is supported. Menu item Select Type Recycled Loading Bond Loading Letterhead loading Preprinted Loading Colored Loading Light Loading Heavy Loading Custom Loading Description Specifies the paper type Note: After you select the type of paper, the Set Loading menu appears. Understanding printer
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    Description Name a Custom Type , and this user-defined name displays instead of Custom Type . Notes: • The Custom Name must be limited to 16 characters. • Paper is the factory default setting for the Custom Type. • The custom media type must be supported by the selected tray or feeder in order
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    width, and feed direction of the Universal Paper Size. The Universal Paper Size is a user-defined paper size. It is listed with the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet. Menu item Units of Measure Inches
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    Device Statistics Network Setup Page Shortcut List Fax Job Log Fax Call Log E-mail Shortcuts Fax Shortcuts Profiles List Print Fonts Description Prints a report containing information about paper loaded into trays, installed memory, the total page count, alarms, timeouts, the printer control panel
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    in the user's flash option. This feature appears only if there is an installed/mounted flash device. Prints a report containing asset information including the printer serial number and model name. The report contains text and UPC barcodes that can be scanned into an asset database. Network/Ports
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    the maximum size range for the Network Buffer, disable or reduce the size of the USB buffer. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated. Sets the printer to process Macintosh binary PostScript print
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    numbers. Sets the amount of time in seconds that a network print job can take before it is canceled. Notes: • 90 seconds is the factory default setting. TCP/IP information. Note: This menu is available only for network models or printers attached to print servers. Menu item TCP/IP Activate On Off
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    version 6 (IPv6) information. Note: This menu is available only for network models or printers attached to print servers. This menu is available from the Network/Ports menu: Network/Ports  Standard Network or Network  Std Network Setup or Net Setup  IPv6 Menu item Enable IPv6 On Off
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    USB menu Description Activates or deactivates AppleTalk support Note: Yes is the factory default network. If no default zone exists, the zone marked with an * is the factory default setting. Menu item PCL SmartSwitch On Off Description Sets the printer
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    USB Buffer Disabled Auto Mac Binary PS On Off Auto USB with ENA ENA Address ENA Netmask ENA Gateway Description Sets the printer to automatically switch to jobs. Sets the network address, netmask, and gateway information for an external print server that is attached to the printer using a USB cable
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    text appearing on the display Note: All languages may not be available for all printers. Minimizes the use of energy, paper, or specialty media Notes: • Off is the factory default setting. Off resets the printer to its factory default settings. • The Energy setting minimizes the power used by the
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    U.S. Metric Scan to PC Port Range Default Mode Copy Fax Date Format MM-DD-YYYY DD-MM-YYYY YYYY-MM-DD Time Format 12 hour A.M./P.M. 24 hour clock Alarms Alarm Control Cartridge Alarm Timeouts Power Saver Disabled 1-240 Timeouts Screen Timeout 15-300 Description Instructs the printer to
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    15-65535 Print Recovery Auto Continue Disabled 5-255 Print Recovery Jam Recovery On Off Auto Print Recovery Page Protect On Off Description Sets the amount of time in seconds the printer waits to receive an end-of-job message before canceling the remainder of the print job Notes: • 90 seconds is
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    • Restore returns all printer settings to the factory default settings except Network/Ports menu settings. All downloads stored in RAM are deleted. Menu item Content Text Text/Photo Photograph Sides (Duplex) 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Paper Saver Off
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    Scan Size A4 A5 Oficio (Mexico) A6 JIS B5 Paper Source Tray Manual factory default setting. Specifies the paper size of the original document paper source for copy jobs Note: Tray 1 is the factory default setting. Places a sheet of paper default setting. Specifies a paper source Note: Tray 1
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    for content Shadow Detail -4 to +4 Scan edge to edge On Off Sharpness 1-5 Manual Fax On Off Description Specifies the name of the fax within the printer Specifies a number associated with the fax Specifies how the fax is identified to recipients on the fax header Sets the printer to fax manually
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    fax jobs. • "All send" specifies that all the memory is set to send fax jobs. Specifies whether the user may cancel fax jobs Note: If Cancel Faxes fax transmission time for outgoing faxes. Note: Standard is the factory default setting. Specifies the paper size of the document that is being scanned
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    No is the factory default setting. Enables Error Correction Mode for fax jobs Note: Yes is the factory default setting. Lets you send faxes by scanning at the printer Note: On is the factory default setting. Allows driver to fax jobs to be sent by the printer Note: Yes is the factory default setting
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    Best for content 0-5 Shadow Detail -4 to +4 Scan edge to edge On Off Sharpness 1-5 Fax Receive Settings Menu item Enable Fax Receive On Off Rings to Answer 1-25 Auto Answer Yes No Manual Answer Code 1-9 Auto Reduction On Off Paper Source Auto Tray Manual Feeder Description Specifies the maximum
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    Menu item Sides (Duplex) On Off Fax Footer On Off Max Speed 2400 4800 9600 14400 33600 Block No Name Fax On Off Fax Log Settings Menu item Transmission Log Print log Do not print log Print only for error Receive Error Log Print Never Print on Error Auto Print Logs On Off Log Paper Source Tray
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    speaker is on and issues a noise until the fax connection is made. Answers calls with a one-ring pattern Note: printer Notes: • Certain options are not available on selected printer models. • Enable is the factory default setting. Enables or disables the ability of the printer to update its firmware
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    200 300 400 600 Darkness -4 to +4 Orientation Portrait Landscape Description Specifies the format of the file Note: PDF is the factory default setting. Sets the version of the PDF file that will be scanned to USB Note: 1.5 is the factory default setting. Specifies the type of content that will be
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    Size A4 A5 Oficio (Mexico) A6 JIS B5 Sides (Duplex) Off Long edge Short edge JPEG Quality Text Text/Photo Photo Use Multi-Page TIFF On Off Scan Bit Depth 8 bit 1 bit Description Specifies the paper size of the document that is being scanned Note: Letter is the US factory default setting. A4 is
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    Scan edge to edge On Off Sharpness 1-5 Print Settings Menu item Copies 1-999 Sides (Duplex) 1 sided 2 sided Print Settings Setup menu Menu item Printer The factory default printer language is PCL Emulation. • Setting a printer language as the default does not prevent a software program from sending
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    changes and printer resets. If the printer runs out of memory, downloads are not deleted. Finishing menu Note: Certain options are not available on selected printer models. Menu item Sides 2 Sided 1 Sided Duplex Binding Long Edge Short Edge Description Specifies whether duplex (2-sided) printing
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    source for separator sheets Note: Tray 1 (standard tray) is the factory default setting. Specifies that multiple-page images are printed on one side of a sheet of paper Notes: • The number selected is the number of page images that will print per side • Off is the factory default setting. Specifies
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    conserve toner. Enables a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts Notes: • Off is the factory default setting. • To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP address in a browser window
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    and conserves toner Notes: • cancels the defragment request. • Selecting Yes reformats the flash memory after transferring all downloads to regular printer memory. When formatting is complete, the downloads are loaded back into flash memory. Assists in isolating the source of a print job problem
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    PDF menu Menu item Scale to Fit No Yes Annotations Do Not Print Print PostScript menu Menu item Print PS Error On Off Font Priority Resident Flash/Disk PCL Emul menu Menu item Font Source Resident Download Flash All Font Name Symbol Set Description Scales page content to fit the selected
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    of the characters in the font. One point equals approximately 1/72 of an text and graphics parallel to the short edge of the page. • Landscape Paper Size, and Orientation settings. Select the desired Paper Size and Orientation before setting Lines per Page. Sets the printer to print on A4-size paper
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    Tray Off None 0-199 Assign Manual Paper Off None 0-199 Assign Man Env Off None 0-199 Tray Renumber View Factory Def None Tray Renumber Restore Defaults Yes No Image menu Menu item Auto Fit On Off Invert On Off Description Configures the printer to work with printer software or programs that use
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    Center Fit Height/Width Fit Height Fit Width Orientation Portrait Landscape Rev Portrait Rev Landscape Set Date and Time Description Scales the image to fit the selected paper DD HH:MM format Note: This is a view only screen. Instructs the printer to run the setup wizard Notes: • Yes is the factory
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    Australia WST Australia CST Darwin (CST) * Specifies the time zone for the fax Note: * indicates that this value does not have pre-programmed Daylight Savings Time factory default setting. Off Enable NTP Lets the printer clock synchronize with the Network Time Protocol (NTP) server On Note: On
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    only the outside of the printer. Warning-Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer. 5 Make sure all areas of the printer are dry before beginning a new print job. Cleaning the scanner glass If you encounter print quality problems, such as streaks on
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    4 ADF glass 3 Wipe the areas shown and let them dry. 4 Close the scanner cover. Cleaning the ADF separator rollers After you have copied over 50,000 copies using the ADF, the separator roll. 4 Use a clean, lint-free cloth dampened with water to wipe the separator rollers. Maintaining the printer 147
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    5 Reinstall the separator roll. 6 Lock the separator roll. 7 Close the ADF cover. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • Direct sunlight •
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    a large enough surface to support the full footprint of the printer. • Keep the printer in an upright position. • Avoid severe jarring movements. Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. Maintaining the printer 149
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    faded, and then replace the cartridge. Recommended toner cartridges and part numbers Part Name Toner Cartridge High Yield Toner Cartridge Regular Cartridge X264A21G X264H21G Lexmark Return Program Cartridge X264A11G X264H11G Ordering a photoconductor kit The printer issues a message to let
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    parts if you experience problems with paper double-feeding or failing to feed through the Automatic Document Feeder. Part name ADF input tray ADF separator pad ADF separator roll Part number 40X5470 40X5472 40X5471 Replacing supplies Replacing the toner cartridge When 88 Cartridge is low appears
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    2 Press the button on the base of the photoconductor kit, and then pull the toner cartridge out using the handle. 1 2 3 Unpack the new toner cartridge. 4 Shake the cartridge in all directions to distribute the toner. Maintaining the printer 152
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    as it will go. The cartridge clicks into place when correctly installed. 6 Close the front door. Replacing the photoconductor kit The printer automatically notifies you before the photoconductor kit reaches a page maximum by showing 84 PC Kit life warning or 84 Replace PC Kit on the display. You can
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    To replace the photoconductor kit: 1 Open the front door by pressing the button on the left side of the printer and lowering the front door. 2 Pull the photoconductor kit and toner cartridge out of the printer as a unit by pulling on the toner cartridge handle. 1 2 3 3 Place the unit on a flat,
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    to touch the photoconductor drum. Warning-Potential Damage: When replacing a photoconductor kit, do not leave it exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. 6 Insert the toner cartridge into the photoconductor kit by aligning the
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    After you replace the photoconductor kit, reset the photoconductor counter. To reset the counter, see the instruction sheet that came with the new photoconductor kit. Warning-Potential Damage: Resetting the photoconductor counter without replacing the photoconductor may damage your printer and void
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    tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com. Restoring the factory default settings 1 From the printer control panel, press . 2 Press the
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    cartridge, the percentage of life remaining in the photoconductor kit, and capacity measurements of certain printer parts. To access the device status: 1 Type the printer IP address in the address field of your Web browser. Note: If you do not know the IP address of the printer, print a network
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    supplies are getting low or when the paper needs to be changed, added, or unjammed. To set up e-mail alerts: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
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    4 Click Printer Settings. 5 Enter the IP addresses of the source and target printers. Note: To add additional target printers, click the Add Target IP button. 6 Click Copy Printer Settings. Administrative support 160
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    to access each jam" on page 162 for a list of jam numbers and instructions for how to access each jam. 1 Push the button to open the front door. Inside are the toner cartridge and photoconductor kit. 2 Standard exit bin 3 Front door 4 Multipurpose or manual feeder door Note: Some printer models have
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    Tray 2. Open the multipurpose feeder door. Try one or more of the following: • Open the ADF cover, and then remove the separator roll. • Open the scanner cover. • Remove the ADF paper tray. 200-201 paper jams CAUTION-HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To
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    the jam if you see it here. 3 If you do not see the jam, open the front door, and then remove the photoconductor kit and toner cartridge. 1 2 3 4 Lift the flap at the front of the printer, and then remove any jammed sheets. 5 Insert the photoconductor kit and toner cartridge. Clearing jams 163
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    . To reduce the risk of injury from a hot component, allow the surface to cool before removing paper from this area. 1 Open the front door, and then remove the photoconductor kit and toner cartridge. 1 2 3 2 Lift the flap in front of the printer, and then remove any jammed sheets. Clearing jams 164
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    3 If you do not see any jammed sheets, open the rear door. 4 Remove the jam. 5 Close the rear door. 6 Insert the photoconductor kit and toner cartridge. 7 Close the front door. 8 Press . Clearing jams 165
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    231 paper jam CAUTION-HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk of injury from a hot component, allow the surface to cool before removing paper from this area. 1 Open the front door. 1 2 2 Open the rear door. 3 Remove the jam. Clearing jams
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    4 Close the rear door. 5 Close the front door. 6 Press . 233 paper jam 1 Remove the tray from the printer. Clearing jams 167
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    steps in "231 paper jam" on page 166. 234 paper jam A single jam or multiple jams are in the duplex area of the printer. To locate and remove the jammed sheets, complete all the steps in: • "231 paper jam" on page 166 • "233 paper jam" on page 167 235 paper jam 1 Gently pull the jammed sheet out of
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    242 paper jam 1 Remove the optional tray from the printer. 2 Remove the jam. 3 Insert the tray. 4 Press . Clearing jams 169
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    of paper failed to feed from the multipurpose feeder. If it is visible, gently pull the jammed sheet out. If the sheet is not visible, complete the following steps: 1 Open the front door, and then remove the photoconductor kit and toner cartridge. 1 2 3 2 Lift the flap at the front of the printer
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    290-294 paper jams Clearing jams under the ADF cover 1 Remove all original documents from the ADF. 2 Open the ADF cover. 3 Unlock the separator roll. Clearing jams 171
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    4 Remove the separator roll. 5 Remove the jammed paper. 6 Reinstall the separator roll. Clearing jams 172
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    7 Lock the separator roll. 8 Close the ADF cover. 9 Press . Clearing jams 173
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    Clearing ADF jams by lifting the scanner cover 1 Open the scanner cover, and then remove any jammed pages. 2 Press . Clearing ADF duplex jams If you are making a two-sided copy in the ADF, and your original document jams, it may be necessary to perform the following steps to clear the jam: 1 Remove
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    2 Remove the jammed paper by pulling the lower edge of the sheet exiting the ADF. 3 Reinstall the ADF tray. 4 Press . Clearing jams 175
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    option, or other network device. • All options are properly installed. • The printer driver settings are correct. Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the printer back on. This often fixes the problem. Printer control panel
  • Lexmark 364dn | User's Guide - Page 177
    on the display. Invalid Network Code You need to download valid network printing code for the internal print server. The internal print server is a hardware option installed inside the printer. Note: Network code may be downloaded while this message appears on the display. Troubleshooting 177
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    paper type and size. • Cancel the current job. Memory full, cannot send faxes The printer fax memory is full. Press to clear the message and cancel the fax. • Reduce the fax resolution and try to send the fax again. • Reduce the number of pages in the fax and try to send the fax again. Network
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    . Scanner Jam Access Cover Open Close the bottom ADF door to clear the message. Toner is low Try one or more of the following: • Replace the toner cartridge. • Press to clear the message and continue printing. Unsupported USB device, please remove Remove the unrecognized USB device. Troubleshooting
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    . • Remove the toner cartridge, and then install a new one. 34 Short paper The printer paper size setting did not match the length of the paper that entered the printer. Try one or more of the following: • Press to clear the message and continue printing. • Press , and then press to cancel printing
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    If the error message remains, the flash memory may be defective and require replacing. 54 Network software error The printer detects that a network port is installed, but cannot communicate with it. The printer disables all communication to the associated network interface. Troubleshooting 181
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    trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 84 PC Kit life warning The photoconductor kit is near exhaustion. Try one or more of the following: • Replace the photoconductor kit. • Press to clear the message and continue printing. Troubleshooting 182
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    either where the paper is jammed or the number of pages jammed. 1 To access the jam, try one or more of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit and toner cartridge. 2 Remove the jam. 3 Replace the photoconductor kit and toner cartridge if you
  • Lexmark 364dn | User's Guide - Page 184
    . 4 Press to continue printing. 235.yy Paper jam The message indicates either where the paper is jammed or the number of pages jammed. 1 Remove the jam from the standard exit bin. 2 Check the paper size to ensure that it is supported by the printer. 3 Press to continue printing. Troubleshooting 184
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    the paper is jammed or the number of pages jammed. 1 To access the jam, try one or more of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit and toner cartridge. • Remove Tray 2. 2 Remove the jam. 3 Replace the photoconductor kit and toner cartridge if
  • Lexmark 364dn | User's Guide - Page 186
    the ADF guides. 5 From the printer control panel, press . 840.01 Scanner Disabled This message indicates that the scanner has been disabled by the system support person. 840.02 Scanner Auto Disabled This message indicates the printer identified a problem with the scanner and automatically disabled
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    printer, click View User's Guide and Documentation on the Software and Documentation CD. • Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the network cables, and then try printing the network setup page again. Contact your system support
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    collate These are possible solutions. Try one or more of the following: MAKE SURE COLLATE IS SET TO ON From Print Properties or the printer control panel Finishing menu, set Collate to On. Note: Setting Collate to Off in the software overrides the setting in the Finishing menu. Troubleshooting 188
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    press . Solving copy problems Copier does not respond These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. Scanner unit does not close
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    lines in print These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the toner cartridge. THE SCANNER GLASS MAY BE DIRTY Clean the
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    possible solutions. Try one or more of the following: CHECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. CHECK THE PAPER SIZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray. Troubleshooting 191
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    on. This often fixes the problem with the scanner. Scan was not successful These are possible solutions. Try one or more of the following: CHECK THE CABLE CONNECTIONS Make sure the network or USB cable is securely connected to the computer and the printer. AN ERROR MAY HAVE OCCURRED IN THE PROGRAM
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    users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup or Print dialog. Cannot scan from a computer These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. Troubleshooting
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    Make sure the network or USB cable is securely connected to the computer and the printer. Solving fax problems Caller ID is not fax These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer
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    company may disrupt fax transmissions. To enable both Voice Mail and the printer to answer calls, you may want to consider adding a second telephone line for the printer. THE PRINTER MEMORY MAY BE FULL 1 Dial the fax number. 2 Scan the original document one page at a time. Troubleshooting 195
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    . Try one or more of the following: MAKE SURE THE PRINTER IS IN FAX MODE From the printer control panel, press the Fax button to put the printer in Fax mode. MAKE SURE THE DOCUMENT IS LOADED PROPERLY Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in
  • Lexmark 364dn | User's Guide - Page 197
    . • Resend the fax. There may have been a problem with the quality of the telephone line connection. • Increase the fax scan resolution, if possible. THE TONER MAY BE LOW When 88 Cartridge low appears or when you experience faded print, replace the cartridge. MAKE SURE THE FAX TRANSMISSION SPEED IS
  • Lexmark 364dn | User's Guide - Page 198
    the option. Mac OS 9 users should make sure the printer is set up in the Chooser. Drawers These are possible solutions. Try one or more of the following: MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Pull the tray completely out. 2 Check for paper jams or misfeeds. 3 Make sure the guides are aligned
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    correct the problem, then contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load paper. 3 From the printer control panel
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    the toner cartridge. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new toner cartridge. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Characters have jagged or uneven edges These are possible solutions. Try one or
  • Lexmark 364dn | User's Guide - Page 201
    pop-up menu. • From the printer control panel Quality menu, select a different Toner Darkness setting before sending the job to print. Ghost images These are possible solutions. Try one or more of the following: THE PHOTOCONDUCTOR KIT IS DEFECTIVE Replace the photoconductor kit. Troubleshooting 201
  • Lexmark 364dn | User's Guide - Page 202
    job to print, specify the correct page size in Print Properties, the Print dialog, or the software program. Paper curl These are possible solutions. Try one or more of the following: CHECK THE PAPER TYPE SETTING • For Windows users: From Print Properties, make sure the Media Type setting matches the
  • Lexmark 364dn | User's Guide - Page 203
    setting matches the paper loaded in the tray. • For Macintosh users: From the Print dialog, make sure the Paper Type setting matches the paper loaded in the tray. • From the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in the tray. Troubleshooting 203
  • Lexmark 364dn | User's Guide - Page 204
    Replace the toner cartridge. Print is too light These are possible solutions. Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low. • For Windows users
  • Lexmark 364dn | User's Guide - Page 205
    that meets the printer specifications. Toner fog or background shading appears on the page These are possible solutions. Try one or more of the following: THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner rubs off These
  • Lexmark 364dn | User's Guide - Page 206
    of the following: THE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCE From Print Properties, the print dialog, or the printer control panel, select another tray or feeder to feed the paper for the job. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Troubleshooting 206
  • Lexmark 364dn | User's Guide - Page 207
    A SPECIFIC SOURCE From Print Properties, the Print dialog, or the printer control panel, select another tray or feeder to feed paper for the job. THE TONER CARTRIDGE IS DEFECTIVE Replace the toner cartridge. MAKE SURE THE PAPER PATH IS CLEAR Paper could be caught between the photoconductor kit and
  • Lexmark 364dn | User's Guide - Page 208
    the toner to extend the life of the cartridge, and then reinstall it. THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used toner cartridge with a new one. Embedded Web Server does not open These are possible solutions. Try one or more of the following: CHECK THE NETWORK CONNECTIONS
  • Lexmark 364dn | User's Guide - Page 209
    When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For more information, see the label on the inside of the front
  • Lexmark 364dn | User's Guide - Page 210
    Lexmark X264dn, Lexmark X363dn, Lexmark X364dn, Lexmark typographical errors. Changes services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark
  • Lexmark 364dn | User's Guide - Page 211
    software and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark with the instructions, may cause user is encouraged to try to correct the interference by one of Lexmark Technology & Services Lexmark International,
  • Lexmark 364dn | User's Guide - Page 212
    modes may not apply to your product. 1-meter average sound pressure, dBA Printing 53 dBA Scanning 49 dBA Copying Ready 53 dBA N/A Values are subject to change. See www.lexmark.com for current values. Temperature information Ambient temperature Shipping and storage temperature 15.6C° - 32
  • Lexmark 364dn | User's Guide - Page 213
    as configured when shipped by Lexmark. Mercury statement This product contains laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Laser advisory label A laser
  • Lexmark 364dn | User's Guide - Page 214
    is generating hard-copy output from hard-copy original documents. 440 W Scanning The product is scanning hard-copy documents. 29 W, 32 W Ready The product is waiting than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed
  • Lexmark 364dn | User's Guide - Page 215
    the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product satisfies the terminal equipment such as facsimile. Notice to users of the US telephone network: FCC requirements This equipment complies with Part
  • Lexmark 364dn | User's Guide - Page 216
    , the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International, Inc. See the previous paragraph for contact information. Connection to party
  • Lexmark 364dn | User's Guide - Page 217
    . Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions. The grant to Telecom's specifications: • There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation,
  • Lexmark 364dn | User's Guide - Page 218
    and telecommunications terminal equipment. Compliance is indicated by the CE marking. A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end
  • Lexmark 364dn | User's Guide - Page 219
    your printer has a wireless network card and other regulatory agencies. Notice to users in Brazil Este equipamento opera em service, this device is intended to be operated indoors and away from windows only signifies that the Industry Canada technical specifications were met. Industry Canada (Canada)
  • Lexmark 364dn | User's Guide - Page 220
    Taiwan NCC RF notice statement Notice to users in the European Union Products bearing the CE mark are in conformity with the protection marking. A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark
  • Lexmark 364dn | User's Guide - Page 221
    šuje, že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Deutsch English Hiermit erkl
  • Lexmark 364dn | User's Guide - Page 222
    this statement to that user. Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if
  • Lexmark 364dn | User's Guide - Page 223
    with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its duty cycle -Use of printing media outside of Lexmark specifications
  • Lexmark 364dn | User's Guide - Page 224
    them when replacement is required. Replacement toner cartridge(s) sold without these terms are available through www.lexmark.com, may be refilled by you, or a third party, as the only cartridge alternative to be used with the licensed printer. LEXMARK SOFTWARE LICENSE AGREEMENT This Software License
  • Lexmark 364dn | User's Guide - Page 225
    Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program. The Software This Software Limited Warranty gives you specific legal
  • Lexmark 364dn | User's Guide - Page 226
    provisions (or any equivalent agency regulation or contract clause). 15 CONSENT TO USE OF DATA. You agree that Lexmark, its affiliates, and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by Notices 226
  • Lexmark 364dn | User's Guide - Page 227
    AGREEMENT TO CONTRACT ELECTRONICALLY. You and Lexmark agree to form this Software License Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this Software License Agreement, the terms of this Software
  • Lexmark 364dn | User's Guide - Page 228
    Standard network software error 182 550-sheet drawer installing 22 56 Standard USB port disabled 182 58 Too many flash options installed 182 58 Too many trays attached 182 84 PC Kit life warning 182 84 Replace PC Kit 183 840.01 Scanner Disabled 186 840.02 Scanner Auto Disabled 186 88.yy Cartridge is
  • Lexmark 364dn | User's Guide - Page 229
    36 Power Saver 37 Quiet Mode 38 Ethernet networking Macintosh 32 Windows 32 Ethernet port 23 exterior of the printer cleaning 146 e-mail canceling 81 notice of low supply level 159 notice of paper jam 159 notice of paper needed 159 notice that different paper is needed 159 e-mail function setting up
  • Lexmark 364dn | User's Guide - Page 230
    20 troubleshooting 198 font sample list printing 66 Formatting Flash 177 forwarding faxes 100 G green settings Eco-Mode 36 Power Saver 37 Quiet Mode 38 H Hex Trace 177 I Image menu 143 information, finding 9 installation wireless network 28, 29 installing options in driver 26 printer software 25
  • Lexmark 364dn | User's Guide - Page 231
    duplex support 57 supported by printer 57 where to load 57 Paper Weight menu 113 pausing the current print job to make copies 76, 192 PCL Emul menu 141 PDF menu 141 photoconductor kit ordering 150 replacing 153 photos copying 70 PostScript menu 141 Power Saver 178 adjusting 37 print job canceling
  • Lexmark 364dn | User's Guide - Page 232
    Network software error 181 54 Standard network software error 182 56 Standard USB port disabled 182 58 Too many flash options installed 182 58 Too many trays attached 182 84 PC Kit life warning 182 84 Replace PC Kit 183 840.01 Scanner Disabled 186 840.02 Scanner Auto Disabled 186 88.yy Cartridge
  • Lexmark 364dn | User's Guide - Page 233
    Toner is low 179 transparencies copying to 70 loading 46 tips 63 tray linking 52, 53 tray unlinking 52, 53 trays linking 52 loading 42 unlinking 52 troubleshooting checking an unresponsive printer 176 checking an unresponsive scanner 192 contacting Customer Support 209 solving basic printer problems
  • Lexmark 364dn | User's Guide - Page 234
    reports 158 W Waiting 180 Waiting for redial 180 Web site finding 9 Windows wireless network installation 28 wired network setup using Windows 32 wired networking using Macintosh 32 Wireless menu 120 wireless network configuration information 27 installation, using Macintosh 29 installation, using
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Lexmark X264dn, X363dn,
X364dn, and X364dw
User's Guide
September 2009
www.lexmark.com
Machine type(s):
7013
Model(s):
231, 235, 432, 436, 43W, d01, d02, gd1, gd2, dn1, dn2, gd1, gd2