Lexmark 4875 User Manual

Lexmark 4875 - X Professional Color Inkjet Manual

Lexmark 4875 manual content summary:

  • Lexmark 4875 | User Manual - Page 1
    4800 Series June 2007 www.lexmark.com
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    in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of
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    23 Understanding the control panel...26 Using the control panel...26 Navigating the control panel menus ...27 Saving settings...28 Installing the printer software...29 What do the Wi-Fi indicator lights mean 29 Turning printing voice notification on or off 29 Security Information...30 Networking
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    Creating an ad hoc wireless network using Windows 39 Adding a printer to an existing ad hoc wireless network using Windows 40 Loading paper and original documents 41 Loading paper...41 Using the automatic paper type sensor
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    both sides of the paper (duplexing) manually 55 Changing printer settings...55 Saving and deleting print settings...55 Using the Change Printer Default Settings submenu 56 Resetting printer software to factory default settings 56 Resetting the printer to factory default settings 57 Working with
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    Creating Photo Greeting Cards ...72 Viewing a slideshow of photos on the control panel display 73 Printing a photo or selected photos ...73 Printing all photos from a memory device 74 Printing photos stored on a memory device using the proof sheet 74 Printing photos from a digital camera using
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    not print ...103 Understanding Warning levels...104 Removing and reinstalling the software...105 Enabling the USB port ...105 Solving printer communication problems 106 Wireless troubleshooting...106 How do I find out what type of security my network is using 106 Check your security keys...106
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    printer ports (Windows users only 117 Print troubleshooting print cartridges...122 Ink levels seem incorrect ...122 Ink levels printer status...127 Settings are not saved...127 Checking printer readiness...127 Checking the Spool Settings for banner printing 128 Resolving font problems ...128 Printer
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    output 136 Checking the port setting...136 Jams and misfeeds troubleshooting 136 How to clear and avoid paper jams ...136 Paper jam in the printer ...137 Paper jam in the paper support ...137 Paper or specialty media misfeeds...137 Printer does not feed paper, envelopes, or specialty media 138
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    paper size 153 Two-sided printing is not supported on the current paper type 153 Error messages on the computer screen 153 Clearing error messages ...153 Left/Right Cartridge Missing ...154 Communication not available ...154 General Printing Problem ...154 Ink Low ...154 Out of Memory...154 Out
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    The User's Guide gives you instructions for setting up You can find this document in the printer box or on the hardware and software (on Windows operating Lexmark Web site at www.lexmark.com. systems) and some basic instructions for using the printer. Note: If your printer supports Macintosh
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    Faxing (if supported by your printer) follow these instructions: • Maintaining the printer 1 Insert the CD. • Connecting the printer to a network (if supported by The installation screen appears. your printer) Note: If necessary, click ŒAll Programs Œ • Troubleshooting problems with printing
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    notice. For the most recent phone numbers available, see the printed warranty statement that shipped with your printer. E-mail support For e-mail support, visit our Web site: www.lexmark.com. E-mail support varies by country or region, and may not be available in some instances. 1 Click CUSTOMER
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    serve you faster: • Machine Type number • Serial number • Date purchased • Store where purchased Wireless network compatibility Your printer contains an IEEE 802.11g wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. If you are having issues
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    into the printer. Note: Cartridge combinations vary depending on the product purchased. Attaches to the power supply port located at the back of the printer. Note: Your power cord may look different from the one shown. • Installation software for the printer • Windows Help • User's Guide in
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    To 1 Paper support Load paper. 2 Control panel display View menus. 3 Control panel Operate the printer. For more printer is ready for wireless connection, but not connected. • Orange blinking-Indicates that the printer camera or a flash drive to the printer. 7 Paper exit tray Hold paper
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    the To 1 Scanner unit Access the print cartridges. 2 Print cartridge carrier Install, replace, or remove a print cartridge. 3 Lexmark N2050 (internal wireless print Connect the printer to a wireless network. server) 4 USB port Connect the printer to a computer using a USB cable. Warning: Do
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    Standalone setup 1 Unpack the printer. 7 1 2 3 WI F I PRINTING 6 5 4 3 2 Remove all tape and packing material from all areas of the printer. 1 2 WI F I PRINTING 3 Extend the paper exit tray. 2 1 WI F I PRINTING 18
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    4 Raise the paper support. 5 Extend the paper guides. 6 Load paper. WI F I PRINTING WI F I PRINTING 7 Connect the power cord. 2 1 19
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    is on. WI F I PRINTING 9 Raise the control panel display. WI F I PRINTING 10 If prompted, set the language. 121 a Using the control panel of the printer, press or repeatedly until the language you want appears on the display. b Press to save. 11 If prompted, set the country/region. 121 a Using the
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    12 Open the printer. 13 Press down on the levers. WI F I PRINTING 14 Remove the tape from the black cartridge, and insert the cartridge in the left carrier. 15 Close the black cartridge carrier lid. 21
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    16 Remove the tape from the color cartridge, and insert the cartridge in the right carrier. 17 Close the color cartridge carrier lid. 18 Close the printer. 19 Press . An alignment page prints. 22
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    problem. Understanding the printer software Using the software that installed with your printer, you can edit photos, send faxes, maintain your printer Lexmark 4800 Series. 3 Select Productivity Studio. Click the Productivity Studio icon for the task you want to complete. Depending on the printer
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    • Open the Solution Center. • Check ink levels. • Order print cartridges. • Find maintenance information. • Select other Solution Center tabs for more information, including how to change printer settings and troubleshooting. Fax History and Settings Select printer fax settings for: • Dialing and
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    . • Find the electronic User's Guide for more information. • View ink levels and order new print cartridges. Troubleshooting • Learn tips about the current status. • Solve printer problems. • View ink levels and order new print cartridges. Advanced Maintenance • Change the appearance
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    panel The display shows: • Mode indicators • Main menu art messages • Icons • Ink cartridge levels Mode 1 2 3 4 5 6 7 8 9 10 11 A Main Menu selected. Selects submenus (such as the Photo Menu when viewing photos). • Turn the printer on and off. • Stop the print, copy, or scan process. Select for
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    A 1 11 2 10 3 9 8 4 7 5 6 Navigating the control panel menus The main menu consists of these items: • Copy • Photo • Print Files • Scan • Setup • Maintenance 1 Press or repeatedly until the item you want is highlighted. 2 Press . The menu that matches the previously highlighted item appears: • Copy
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    all temporary settings and return to the main menu. An * appears next to the saved setting. Note: The printer reverts to the default setting after two minutes of inactivity or if the printer is turned off. The Photo settings will not time out after two minutes of inactivity or turning off the
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    the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com. 2 From the home page, navigate through the menu selection, and then click Drivers & Downloads. 3 Choose the printer and the printer driver for your operating system. 4 Follow the instructions on the computer screen to download the
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    • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Œ Lexmark 4800 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 alert you about the printer software being installed. For your printer to work properly, allow the printer software to run on
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    built in or installed in them. There are different ways a network can be set up. Five common examples appear below. Note: The printers in the following diagrams represent Lexmark printers with Lexmark internal print servers built in or installed in them so that they can communicate over a network
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    network is connected to the Internet through a DSL or a cable modem. Internet Scenario 2: Computer, laptop, and printer connected wirelessly with Internet • A computer, a laptop, and a printer are connected wirelessly to a wireless router. • The network is connected to the Internet through a DSL or
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    security keys or passwords used with the network security encryption type Note: You must know this information in order to properly set up the printer for use on the wireless network. To obtain these settings, see the documentation that came with your wireless router or consult the person who
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    environment 1 Prepare the computers to share the printer. a Make all computers printing to the printer accessible through Network Neighborhood by enabling File and Print Sharing. See the Windows documentation for detailed instructions. b Install the printer software on all computers that will print
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    not attached to the printer. Windows 2000 or Windows XP users only: a Click Start ΠSettings ΠPrinters and Faxes. b Right-click the Lexmark 4800 Series icon. c the printer and print server are located on another network (called a subnet), you must manually enter an IP address during printer software
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    manually assigned IP addresses for the other network devices. • You want to assign a specific IP address. • You move the printer to a remote subnet. • The printer is listed as Unconfigured in the Configuration Utility. Contact your system support the printer on a network Follow the instructions for
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    that may have direct network attached printers. If the software detects a direct network attached printer, you must first highlight the printer in the window, and then click Configure to manually assign an IP address to the printer. Contact your system support person for more information. Note: The
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    networks Networks can operate in one of two modes: infrastructure or ad hoc. Lexmark recommends setting up a network in infrastructure mode using the installation CD that came with the printer. A wireless network where each device communicates with others through a wireless access point (wireless
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    ad-hoc (computer-to-computer) network, and then click Next. 4 Follow the instructions in the "Set up a wireless ad hoc network" wizard. As part of the Create a network name or SSID for the network between the computer and your printer. b Write the name of your network in the space provided. Be sure
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    "Check your security keys" in the "Wireless troubleshooting" section of the "Troubleshooting" chapter. 17 Type the same security code printer to an existing ad hoc wireless network using Windows 1 Click Programs or All Programs ΠLexmark 4800 Series. 2 Click Wireless Setup. 3 Follow the instructions
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    instructions that came with it. • You do not force paper into the printer. 2 Before loading paper the first time, slide the paper guides out toward the edges of the paper support to avoid ink smudging. 3 Load the paper vertically in the center of the paper support, and adjust the paper guides to rest
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    ink smudging. Loading labels You can load up to 25 sheets of labels at a time. 1 Load labels with the print side facing you and the top of the sheet fed into the printer The labels are loaded in the center of the paper support. • The paper guides rest against the edges of the labels. Note: Labels
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    toward the printer. 2 Make sure: • The transparencies are loaded in the center of the paper support. • The paper guides rest against follow the loading instructions that came with the iron-on transfers. • The transfers are loaded in the center of the paper support. • The paper guides rest against the
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    paper on the top cover. 4 Feed the leading edge of the banner paper into the printer first. WI F I PRINTING 5 Make sure: • The paper is loaded in the center of the paper support. • The paper guides rest against the edges of the paper. Loading original documents on the scanner glass WI F I PRINTING
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    OK or Print. Printing a Web page You can use the Toolbar to create a printer-friendly version of any Web page. 1 Load paper. 2 Open a Web page using you want to check or change your print settings: a From the toolbar area, click Lexmark ΠPage Setup. b Adjust the print settings. c Click OK. 4 If you
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    which side is the printable side, see the instructions that came with the paper.) 2 Open a Web If no number appears next to Photos: a From the Lexmark logo drop-down menu, select Options. b Select the Advanced size you want, the blank paper size in the printer, and the number of copies. 6 If you want
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    This option is available only when you are printing multiple copies. • If printing photos, to prevent smudging, remove each photo as it exits the printer, and let it dry before stacking. Printing the last page first (reverse page order) 1 With a document open, click File Œ Print. 2 Click Properties
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    click Œ Control Panel Œ Printer. In Windows XP, click Start Œ Settings Œ Printers and Faxes. 2 Right-click the Lexmark 4800 Series icon. 3 a memory card or flash drive containing document files into the printer. The following file types are supported: • .doc (Microsoft Word) • .xls (Microsoft Excel)
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    from a memory card or flash drive To use the Print Files function, your printer must be connected to a computer, and both the printer and computer must be on. The computer must contain applications that support the desired file formats. 1 Insert a memory card or flash drive containing document
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    with a glossy finish. It is best when used with genuine Lexmark evercolorTM 2 ink, providing photos that are fade- and water-resistant. • Lexmark Photo Paper-An outstanding "everyday" heavyweight inkjet photo paper designed for use with Lexmark printers, but compatible with all brands of inkjet
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    • To avoid paper jams, do not force the cards into the printer. • To prevent smudging, remove each card as it exits, and let poster pages. Click pages to select or cancel them. 8 Click OK to close any printer software dialogs that are open. 9 Print the document. Note: Certain programs may cause text
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    be bound to make a booklet. When printing with a heavier paper stock, select a smaller number of Printed sheets per bundle. 7 Click OK to close any printer software dialog boxes that are open. 8 Print the document. Assembling a booklet 1 Flip the printed stack of papers over in the paper exit tray
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    transfers. 2 With an image open, click File ΠPrint. 3 Click Properties, Preferences, Options, or Setup. 4 From the Print Layout tab, select Mirror if you want the printer software to flip the image. Select Normal if you have a program that automatically flips the image. 5 Click OK to close any
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    . The Duplexing area is on the lower portion of the dialog. The options under the Duplexing drop-down box are "Use Printer Settings," "On," "Off," and "Manual." Select To A Use Printer Settings Control two-sided printing using the button. Press to turn the light on or off. • When the light is on
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    3 Click the Print Layout tab. 4 From the Duplexing area, select Manual from the drop-down box. 5 Select the Print manual duplex instructions check box. 6 Press . 7 The printer prints the odd-numbered pages and the instruction sheet, which describes how to flip and reload the paper. 8 Following
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    2000, Windows XP, or Windows Vista users 1 In Windows Vista, click ΠControl Panel ΠPrinter. In Windows 2000 and Windows XP, click Start ΠSettings ΠPrinters or Printers and Faxes. 2 Right-click the Lexmark 4800 Series icon. 3 Click Printing Preferences. 4 Click the Save Settings menu. 5 From the
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    default settings cannot be deleted. Resetting the printer to factory default settings You can reset your printer to the original settings without using the printer software. Note: Resetting to factory default settings will delete all printer settings you selected. 1 Press repeatedly to choose
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    use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are detected, press . Note: If you connect a digital camera set to a supported mass storage format to the printer, you will be asked if you want to use PictBridge. Choose No to
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    using a computer. You can connect a PictBridge-enabled digital camera to the printer, and use the camera to control printing photos. 1 Insert one end of other end of the cable into the PictBridge port on the front of the printer. Notes: • Make sure the PictBridge-enabled digital camera is set to the
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    or Camera owners manual for further information. After a few seconds, the following message appears: Use Camera to choose and print photos. Press to select printer default settings. 4 If you want to use the camera to control printing photos, see the instructions in the camera documentation
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    2 Wait for the light located to the right of the slots on the printer to come on. The light blinks to indicate the memory card is being read Do not touch cables, any network adapter, the memory card, or the printer in the area shown while actively printing, reading, or writing from the memory
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    computer through an external network adapter that does not support memory device connection. • The printer may require that you select a computer (and connected directly to the printer through a USB cable: a Press to begin saving photos to your computer. b Follow the instructions on the computer
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    instructions on the computer screen. Transferring all photos from a memory card using the computer 1 Insert a memory card into the printer with the label facing the printer to select the printer. Note: For a network connection, you must manually open the application and select the printer you want
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    10 If you want to erase the photos from the memory card, click Yes. Note: Make sure all the photos have been copied before you select Yes to erase. 11 Click Done. Remove the memory card to view your transferred photos in the Photo Library. Transferring selected photos from a CD or flash drive using
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    All "N" Photos (Where "N" is the number of photos on the memory card detected by the printer.) • Save Recent Date Photos • Save Date Range 9 Press . 10 Follow the instructions on the control panel display of the printer. Notes: • If there is not enough memory on the flash drive, a prompt appears on
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    option and go automatically to", and choose to Automatically Save, Manually Save, or Print your photos from the photo storage device connected you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Insert a memory card or flash drive. 3 From
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    8 Press to select Edit Photo. From here Brightness Rotate Crop Auto Enhance Remove Red Eye Colorized Effect Frames You can Adjust the brightness of a photo. Rotate a photo in 90-degree increments clockwise or counterclockwise. Crop a photo. Enhance a photo automatically. Reduce the red-eye effect
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    Reduction to let the software reduce the red-eye effect automatically. If you are not satisfied with the results, continue with the steps below. 4 Click Manual Red-Eye Reduction. 5 Move the cursor across the photo, and place it over an affected eye. 6 Click to reduce the red-eye effect. Blurring
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    Enhancing a photo The Enhance feature lets you make subtle adjustments to the brightness, contrast, and sharpness of an image. 1 From the Productivity Studio Welcome Screen, click File ΠOpen to select the image you want to edit. 2 With an image open, click the Enhancements tab. 3 Click Enhance. 4
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    Changing the Brightness / Contrast settings of a photo 1 From the Productivity Studio Welcome Screen, click File ΠOpen to select the image you want to edit. 2 With an image open, click Enhancements. 3 Click Brightness/Contrast. 4 Adjust the brightness and contrast settings. You can preview the
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    you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Insert a CD or any removable the Quality drop-down list, select a print quality. 8 From the Paper Size in Printer drop-down list, select the paper size. 9 To select multiple prints of a photo
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    10 Select the copy quality from the Quality drop-down list. 11 Select the paper size from the Paper Size in Printer drop-down list. Paper sizes supported Dimensions A4 210 x 297 millimeters Letter 8.5 x 11 inches Greeting cards 4 x 8 inches (10.16 x 20.32 centimeters) 12 Click Print Now. 13
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    1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Insert a memory card or flash drive. 3 From the control panel, press . 4 Press to select Browse and Print Photos. 5 Press
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    1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Insert a memory card or flash drive. 3 From the control panel, press . 4 Press repeatedly until Print All Photos is highlighted
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    printer scans the proof sheet. 13 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions is a feature available on some digital cameras. If your camera supports DPOF, you can specify which photos to print, how many
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    5 Click the Share tab to save or print your slideshow. 6 Click View Show in the lower-right corner of the window to start the slideshow. Note: You can exit the slideshow any time by moving your cursor to the bottom center of the screen and clicking Exit Slideshow. 76
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    1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Place a photo facedown on the scanner glass. 3 From the control panel, press or repeatedly until Copy is highlighted. 4 Press
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    in the right pane. 6 From the Quality drop-down list, select the copy quality. 7 From the Paper Size in Printer drop-down list, select the paper size. 8 From the Paper Type in Printer drop-down list, select the paper type. 9 To select multiple prints of a photo, or to select photo sizes other
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    4 Press or to select the number of copies. The number of copies is automatically set to 1. 5 Press . 6 Press repeatedly until Resize is highlighted. 7 Press or to choose among the following options: 50 percent, 100 percent, 200 percent, Custom, Fit to Page, 2x2 Poster, 3x3 Poster, 4x4 Poster, or
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    set to 1. 5 Press . 6 Press repeatedly until Collate is highlighted. 7 Press or to choose On. 8 Press to save the image of the page to the printer memory. 9 When asked if you want to copy another page, press to choose Yes. 10 Load the second page of the original document facedown on
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    your settings temporarily. 12 Press . Copying on both sides of the paper (duplexing) The printer has a built-in duplex unit that lets you print on both sides of the paper without having to flip the paper manually. This is useful when printing long documents that need to be compiled. Notes: • Use
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    first page of the copy, pulls the paper inward, and prints the second page of the copy. Warning: Do not touch the paper while the printer is actively printing. Copying multiple pages on one sheet (N-Up) 1 Load paper. 2 Load an original document facedown on the scanner glass. 3 From the control
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    4 Press . From here Color Quality Content Type 2-Sided Original Paper Handling You can Choose to copy in color and black and white. Adjust the quality of a copy. You can choose among the following options: Normal, Photo, Auto, or Draft. Specify the type of document being copied: Text and Graphics,
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    on. 2 Load an original document facedown on the scanner glass. 3 From the control panel, press or until Scan is highlighted. 4 Press . 5 If your printer is connected to more than one computer: a Press or repeatedly until the computer to which you want to scan is highlighted. b Press . If you
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    into your default word-processing application. You can now edit the document. Scanning images for editing 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document facedown on the scanner glass. 3 From the desktop, double-click
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    control panel, press or until Scan is highlighted. 4 Press . 5 If your printer is connected to more than one computer: a Press or repeatedly until the computer 9 to step 10 as needed. 12 Press . 13 Follow the instructions on your computer screen. Scanning multiple photos at one time using the
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    2 From the desktop, double-click the Productivity Studio icon. 3 Click Scan. 4 Select the Several Photos option. 5 Click Start. Creating a PDF from a scanned item 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Productivity Studio icon. 3 From the
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    then press and for that digit. 2 Press . 4 Wait until the printer has finished downloading the scan applications list. to select a value From here Scan to save your scan if there is more than one computer connected to the printer. Choose to scan your document in color or black and white. Choose a
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    the PIN using the and to select a digit location and the and to select a value for that digit. b Press . 7 Wait until the printer has finished downloading the scan applications list. 8 Make your selections using the control panel buttons. 9 Press . Saving a scanned image on the computer 1 Load
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    to text. 4 Click OK. Changing the default scan settings 1 From the control panel, press or repeatedly until Scan is highlighted. 2 Press . 3 If your printer is connected to more than one computer: a Press or repeatedly until the computer to which you want to scan is highlighted. b Press . If you
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    From here Original Size You can Set the size of the original document: Auto Detect, L, 2L, A6, A5, B5, A4, Wallet, 3 in x 5 in, 4 in x 6 in, 4 in x 8 in, 5 in x 7 in, 8 in x 10 in, or letter. 7 Use the control panel buttons to navigate the menu items and make your choices. 8 Press to save your
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    Scanning documents or images for e-mailing You can e-mail attached scanned images using your default e-mail application. 1 Load an original document facedown on the scanner glass. W I F I PRINTING 2 From the desktop, double-click the Productivity Studio icon. 3 Click E-mail. 4 Select from the Photo,
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    in the Fax Solutions Software, select Automatically, if not already selected by default. 4 To set the number of telephone rings before the printer automatically receives faxes, select Receiving Settings. 5 Click OK to save the settings. Sending a fax using the software You can scan a document to
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    the printer Installing print cartridges 1 Open the printer. 2 Press down on the cartridge carrier levers. WI F I PRINTING 3 Remove the used print cartridge or cartridges. For more information, see "Removing a used print cartridge" on page 96. 4 If you are installing new print cartridges, remove
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    carrier. Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridge. 7 Close the color cartridge carrier lid. 8 Close the printer, making sure to keep your hands out from underneath the scanner unit. The control panel display will prompt you to load
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    to the printer. For best results, use Lexmark supplies. Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper are designed to perform together for superior print quality. If you receive an Out of Original Lexmark Ink message, the original Lexmark ink in the
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    , select the check box, and click Close. • If you are using the printer without a computer, press Cancel. Lexmark's warranty does not cover damage caused by non-Lexmark ink or print cartridges. Aligning print cartridges 1 Load plain paper. 2 Press repeatedly until Maintenance is highlighted. 3 Press
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    times. 11 If print quality is still not satisfactory, replace the print cartridges. Preserving the print cartridges • Keep a new cartridge in its packaging until you are ready to install it. • Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container
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    any ink residue that has accumulated on the paper exit tray. Warning: Using a damp cloth to clean the interior may cause damage to your printer. 5 Make sure the paper support and paper exit tray are dry before beginning a new print job. Ordering supplies Ordering print cartridges Lexmark 4800
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    . • For best results when printing photos or other high-quality images, use Lexmark Photo Paper or Lexmark PerfectfinishTM Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper. • To prevent smudging or scratching, avoid touching
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    , and is lit. • The Wi-Fi indicator light is green. • The printer driver is installed on the computer from which you are performing a task. • The correct printer port is selected. Setup Troubleshooting Incorrect language appears on the display These are possible solutions. Try one of the following
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    printer. 2 Plug the cord all the way into the power supply on the printer systems are supported: Windows Vista Service Pack 3 or later. Check your system requirements Check that your computer meets the minimum system requirements listed on the printer of the printer. 3 Firmly of the printer" on page
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    again. Check power If the light is not on, make sure the printer is plugged into a properly grounded outlet. Make sure the power cord is properly connected to the printer. Reload paper Remove and then load paper. Check ink Check the ink levels, and install new print cartridges if necessary. 103
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    been removed. 1 2 3 Reinsert the cartridges. Check printer default and pause settings 1 Do one of the following: • In Windows Vista, click ŒControl Panel. • In Windows XP, click Start. 2 Click Printers Œ Printers and Faxes. 3 Double-click the printer queue device. 4 Click Printer. • Make sure no
  • Lexmark 4875 | User Manual - Page 105
    XP or earlier, click Start. 2 Click Programs or All Programs ΠLexmark 4800 Series. 3 Select Uninstall. 4 Follow the instructions on the computer screen to remove the printer software. 5 Restart the computer before reinstalling the printer software. 6 Click Cancel on all New Hardware Found screens
  • Lexmark 4875 | User Manual - Page 106
    printer communication problems The printer and the computer cannot exchange data. These are possible solutions. Try one or more of the following: Establish bidirectional communication between the printer wall outlet. 3 Press to turn the printer on. Wireless troubleshooting How do I find out what type
  • Lexmark 4875 | User Manual - Page 107
    during installation" in "Wireless troubleshooting." Check if printer driver is installed Make sure the printer driver is installed on the computer from instructions on the computer screen. Note: You must install the printer driver on each computer that uses the network printer. Check if printer
  • Lexmark 4875 | User Manual - Page 108
    information, see "Power button is not lit". Remove and reinstall the optional internal print server Note: This solution does not apply to printers that came with the internal wireless print server already installed. Reinstall the internal wireless print server. For more information, see "Installing
  • Lexmark 4875 | User Manual - Page 109
    information, see "Check your security keys" on page 106. Check MAC address If your network uses MAC address filtering, provide the MAC address for the printer to your network. If you need help finding the MAC address, see "Finding the MAC address" on page 33. Ping the wireless access point (wireless
  • Lexmark 4875 | User Manual - Page 110
    earlier: Start. 2 Click Programs or All Programs ΠLexmark 4800 Series. 3 Click Wireless Setup. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. 4 Follow the instructions on the computer screen. Wi-Fi indicator light is
  • Lexmark 4875 | User Manual - Page 111
    power • Make sure the printer power light is on. For more information, see "Power button is not lit" in the "Troubleshooting" chapter. • Make sure the angles for your printer and/or wireless access point (wireless router) antennas. Check network name The network name, or SSID (Service Set Identifer)
  • Lexmark 4875 | User Manual - Page 112
    " for Windows or Mac in the "Wireless troubleshooting" section. Run the wireless setup again If your wireless settings have changed, you will need to run the printer wireless setup again. Some reasons your settings may have changed include your having manually changed your WEP or WPA keys, channel
  • Lexmark 4875 | User Manual - Page 113
    earlier: Click Start. 2 Click Programs or All Programs ΠLexmark 4800 Series. 3 Click Wireless Setup. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. 4 Follow the instructions on the computer screen. Check whether the
  • Lexmark 4875 | User Manual - Page 114
    router) to issue a limited number of IP addresses, you must change this so that the printer can be added. Note: If you do not know how to make these changes, see the on the back of the printer. 4 Cancel the software installation. 5 Click Programs or All Programs ΠLexmark 4800 Series. 114
  • Lexmark 4875 | User Manual - Page 115
    the computer network name, see the documentation that came with your computer. • To reset the printer name: 1 Click Programs or All Programs Œ Lexmark 4800 Series. 2 Click Wireless Setup Utility. 3 Follow the instructions on the computer screen, and enter the new network name when prompted. Ping the
  • Lexmark 4875 | User Manual - Page 116
    only) 1 Click Programs or All Programs ΠLexmark 4800 Series. 2 Click Wireless Setup Utility. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. 3 Follow the instructions on the computer screen. Changing wireless settings
  • Lexmark 4875 | User Manual - Page 117
    printer beside the serial number. 5 If USB is selected instead: a Select the port name from step 4. b Click Apply. c Close the window, and try printing again. Print troubleshooting x 15 cm) photo paper is loaded correctly in the paper support. • If your camera lets you change the print size setting,
  • Lexmark 4875 | User Manual - Page 118
    insert the other end into the PictBridge port on the front of the printer. 2 Turn the camera on, and choose your first photo using the for best results use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with
  • Lexmark 4875 | User Manual - Page 119
    following: Check ink Check the ink levels, and install new print cartridges if necessary. Remove sheets as they are printed To avoid ink smudging when accepts ink differently and prints with color variations. If you are printing photos or other high-quality images, for best results use Lexmark photo
  • Lexmark 4875 | User Manual - Page 120
    Removing and reinstalling the software Software may not be installed correctly. Poor quality at the edges of the page These are possible solutions. Try one or more of the following: Check minimum print settings Unless you are using the borderless feature, use these minimum print margin settings: •
  • Lexmark 4875 | User Manual - Page 121
    . 4 From the Quality/Speed area, select a lower print quality. Remove and reinstall the software It is sometimes helpful to remove the existing printer software and reinstall it. Partial document or photo prints These are possible solutions. Try one or more of the following: Check document placement
  • Lexmark 4875 | User Manual - Page 122
    Programs or All Programs ΠLexmark 4800 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on a cartridge, the ink level is low. Install a new cartridge. For more information, see "Installing print cartridges" on page 94. For cartridge-ordering information, see "Ordering supplies
  • Lexmark 4875 | User Manual - Page 123
    other open files in the program you are using. The printer prints a blank page when too many files are open problem, test the solution by sending a document to print. Are the color and print speed settings correct? You may need to adjust the color and print speed. Are the print cartridges low on ink
  • Lexmark 4875 | User Manual - Page 124
    a new cartridge. Glossy photo paper or transparencies stick together Do photos or transparencies dry and stick together on the paper exit tray? Remove the photos or transparencies from the paper exit tray as they exit the printer. Allow them to dry before stacking. It takes longer for the ink to dry
  • Lexmark 4875 | User Manual - Page 125
    you need to align the print cartridges? The cartridges may be out of alignment. 1 Lexmark 4800 Series. 3 Click Solution Center. 4 If the Printer Status is: • Cannot Communicate, the problem could be hardware or printer software settings. • Ready or Busy Printing, the problem may be with the printer
  • Lexmark 4875 | User Manual - Page 126
    on the print catridges You may need to clean the print cartridge nozzles. Vertical straight lines are not smooth Adjust the Quality/Speed In Windows XP or 2000, click Start. 2 Click Programs or All Programs ΠLexmark 4800 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align
  • Lexmark 4875 | User Manual - Page 127
    Checking printer readiness The printer may not be ready to print. Check the following. When you think you have solved the problem, test the solution by sending a document to print. Make sure the printer has paper and is properly loaded Make sure you have followed the correct loading instructions for
  • Lexmark 4875 | User Manual - Page 128
    Lexmark 4800 Series. 3 Click Solution Center. If an exclamation point (!) appears on either of the print cartridges, the ink level is low. Install a new cartridge. more square end of the USB cable is plugged into the back of the printer. 3 Check that the USB cable is not damaged and that the light
  • Lexmark 4875 | User Manual - Page 129
    breaks may change with the font. Use the program that created the document to fix these problems, and then save the changes for the next time you print. Printer is busy printing another job Wait until the printer has finished printing all other print jobs before sending this job to print. Ready or
  • Lexmark 4875 | User Manual - Page 130
    external device connected between the computer and the printer, make sure it supports bidirectional communication. Disconnect the printer from the external device, and connect it directly to the computer. If the printer works, there may be a problem with the print server. See the documentation that
  • Lexmark 4875 | User Manual - Page 131
    type Check the paper size and type to make sure the paper is supported by the printer. If you are using automatic duplexing, use only letter- or A4 unit" on page 139. Removing an external print server 1 Press to turn the printer off. 2 Make sure the power to the print server is off. 3 Remove the
  • Lexmark 4875 | User Manual - Page 132
    on the computer. To verify the USB port: 1 In Windows Vista, click Œ Control Panel Œ Printers (under Hardware and Sound). In Windows XP, click Start Œ Settings ŒPrinters and Faxes. 2 Right-click the Lexmark 4800 Series icon. 3 From the sidebar menu, select Properties. 4 Click the Ports tab. 5 Make
  • Lexmark 4875 | User Manual - Page 133
    folder (Windows Vista) on the host computer. Check the printer status Windows Vista users: 1 Click: • (default Start menu) • (Classic Start menu) Œ Settings Œ Printers. Œ Control Panel Œ Printers. 2 Right-click the Lexmark 4800 Series icon. 3 Click Sharing. 4 Click Change Sharing Options
  • Lexmark 4875 | User Manual - Page 134
    the host computer, but you still cannot print, try to locate the printer from the remote computer. Windows 2000, Windows XP, or Windows Vista users: 1 Open the Printers or Printers and Faxes folder. 2 Right-click the Lexmark 4800 Series icon. 3 Click Properties. 4 Click the Ports tab, and then click
  • Lexmark 4875 | User Manual - Page 135
    Problems when copying, scanning, or faxing Close other software Close all programs not Click Install. 4 When the Existing Printer Driver Found dialog box appears, select Update the existing driver software. Bidirectional communication is not established The printer and computer may not be able to
  • Lexmark 4875 | User Manual - Page 136
    printer is connected to the network. Experiencing poor quality or incorrect output See the topic that best describes the problem ΠPrinters or Printers and Faxes. 2 Right-click the Lexmark 4800 Series is not set as the port. Jams and misfeeds troubleshooting How to clear and avoid paper jams To clear
  • Lexmark 4875 | User Manual - Page 137
    manually 1 Press to turn off the printer. 2 Firmly grasp the paper, and gently pull it out. 3 Press to turn the printer back on. Paper jam in the paper support 1 Press to turn off the printer per paper type • Specific loading instructions for supported paper and specialty media Remove each page
  • Lexmark 4875 | User Manual - Page 138
    are possible solutions. Try one or more of the following: Clear banner paper jams 1 Press to turn off the printer. 2 Remove the jammed banner paper from the printer. Review banner printing checklist • Use only the number of sheets needed for the banner. • Select the following settings to enable
  • Lexmark 4875 | User Manual - Page 139
    ? Check the type of paper you are using. Some low-quality papers may be too thin or too slick to be fed correctly into the printer. For more information, see "Choosing compatible specialty paper types" on page 50. Are you loading the paper correctly? For more information, see "Loading paper" on
  • Lexmark 4875 | User Manual - Page 140
    the print job, and then try resending the print job again. Memory card troubleshooting Memory card cannot be inserted These are possible solutions. Try one or more of type of memory card you are using can be used in the printer. Check memory card placement Make sure you have inserted the memory card
  • Lexmark 4875 | User Manual - Page 141
    the printer. 4 From the control panel, press . 5 Press to choose Select Computer. 6 Press . 7 From the list shown, select the computer on your wireless network. 8 Follow the prompts on the computer screen. For more information, see the "Working with photos" chapter in the User's Guide: Comprehensive
  • Lexmark 4875 | User Manual - Page 142
    wireless network is connected and active. Note: If your wireless connection is down, use your configuration cable to connect your printer to your computer. Copy troubleshooting Copier does not respond These are possible solutions. Try one or more of the following: Check messages Resolve all error
  • Lexmark 4875 | User Manual - Page 143
    Check the ink levels, and install a new print cartridge if necessary. Clean the scanner glass If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water. Review steps to improve print quality See "Improving print quality" on page 118. Adjust the brightness of
  • Lexmark 4875 | User Manual - Page 144
    is Automatic or the size of the original document that you are copying. Scan troubleshooting Scanner does not respond These are possible solutions. Try one or more of the light is not on, make sure the printer is plugged into a properly grounded outlet. Make sure the power cord is properly connected
  • Lexmark 4875 | User Manual - Page 145
    USB cable connection 1 Check the USB cable for any obvious damage. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the USB symbol
  • Lexmark 4875 | User Manual - Page 146
    messages If an error message is displayed, see "Error messages on the printer display" on page 147. Clean the scanner glass If the scanner glass Click Custom Settings. 5 Select a higher scan resolution. 6 Click Start. Review steps to improve print quality See "Improving print quality" on page 118.
  • Lexmark 4875 | User Manual - Page 147
    button is not lit, press . 6 Reinsert the print cartridges and close the cartridge carrier lids. 7 Close the scanner unit. If the error does not reappear, the problem has been corrected. If the problem reappears, one of the cartridges is not working properly. Continue with the following procedure to
  • Lexmark 4875 | User Manual - Page 148
    1104 1 Remove the print cartridges. 2 Reinstall the black cartridge or the photo cartridge in the left carrier. 3 Reinstall the color cartridge in the right carrier. Invalid Device The device attached to the printer is not supported. Attach a supported device, or use other printer features. 148
  • Lexmark 4875 | User Manual - Page 149
    the error: • Does not reappear, the problem has been corrected. • Reappears, replace the print cartridge with a new one, close the cartridge carrier lid, and close the scanner unit. Left Cartridge Missing / Right Cartridge Missing One or both print cartridges are missing or not installed properly
  • Lexmark 4875 | User Manual - Page 150
    see "Printing photos stored on a memory device using the proof sheet" on page 74. No valid photo image files detected No supported images have been found on the memory card or flash drive. The printer supports Baseline JPEG files (including Exif) ending with the extensions JPEG, JPE, and JPG. 150
  • Lexmark 4875 | User Manual - Page 151
    2 Press to continue. Paper Mismatch The size of the paper loaded in the printer is not supported by the current mode. 1 Load the correct paper. 2 Press . Paper Jam For more information, see "Jams and misfeeds troubleshooting" on page 136. Paper Out 1 Load paper. 2 Press . Paper or Photo Size
  • Lexmark 4875 | User Manual - Page 152
    . Printer Carrier Stall 1 Check the printer carrier for any obstructions. 2 Press . For more information, see "Jams and misfeeds troubleshooting" photos stored on a memory device using the proof sheet" on page 74. Problems reading the memory card • See "Memory card cannot be inserted" on page 140
  • Lexmark 4875 | User Manual - Page 153
    to choose Type. 4 Press or to choose the correct paper type. Note: The printer supports duplex printing only on plain paper. Error messages on the computer screen Clearing error messages the Canceling Printing dialog box appears. 2 Follow the instructions on the Canceling Printing dialog box. 153
  • Lexmark 4875 | User Manual - Page 154
    established" on page 135. To find the problem without establishing bidirectional communication, see "Checking printer readiness" on page 127. Ink Low A print cartridge is almost out of ink. Install a new cartridge. For more information, see "Installing print cartridges" on page 94. To order a new
  • Lexmark 4875 | User Manual - Page 155
    . Fixing a printing failure Follow the instructions on the computer screen. If the printer still does not print: 1 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Œ Lexmark 4800 Series. 3 Click Solution Center, and
  • Lexmark 4875 | User Manual - Page 156
    in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. If you don't have access to
  • Lexmark 4875 | User Manual - Page 157
    not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232-3000 Exposure to radio frequency radiation The following notice is applicable if your printer
  • Lexmark 4875 | User Manual - Page 158
    following notices are applicable if your printer has a wireless network card installed. . To prevent radio interference to the licensed service, this device is intended to be operated indoors by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France.
  • Lexmark 4875 | User Manual - Page 159
    . A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. The following restrictions apply: Country/region Restriction All countries/regions This product is for indoor
  • Lexmark 4875 | User Manual - Page 160
    of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities
  • Lexmark 4875 | User Manual - Page 161
    table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is
  • Lexmark 4875 | User Manual - Page 162
    print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark). For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area, contact Lexmark at (800) 332-4120, or on the World Wide Web at http://support.lexmark
  • Lexmark 4875 | User Manual - Page 163
    after delivering a fixed amount of ink. A variable amount of ink will remain in the cartridge when replacement is required. After this single use, the license to use the print cartridge terminates, and the used cartridge must be returned only to Lexmark for remanufacturing, refilling or recycling
  • Lexmark 4875 | User Manual - Page 164
    number of authorized users to the number specified in your agreement with Lexmark. You may not separate the components of the Software Program for OR CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY), AND EVEN IF LEXMARK, OR ITS SUPPLIERS, AFFILIATES, OR REMARKETERS HAVE BEEN ADVISED OF THE
  • Lexmark 4875 | User Manual - Page 165
    jurisdiction shall apply. The UN Convention on Contracts for the International Sale of Goods shall not apply. 14 UNITED STATES GOVERNMENT RESTRICTED you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with
  • Lexmark 4875 | User Manual - Page 166
    received The name of a wireless network. When you connect a printer to a wireless network, the printer needs to use the same SSID as the network. Also referred to as network name or BSS (Basic Service Set). An IP address assigned manually by you A device similar to a network hub that can connect
  • Lexmark 4875 | User Manual - Page 167
    Fi WPA (Wi-Fi Protected Access) WPA2 An address assigned to a network printer or print server by the manufacturer. To find the UAA, print a network helps prevent unauthorized access to a wireless network. WPA is not supported on ad hoc wireless networks. Other possible security settings are WEP
  • Lexmark 4875 | User Manual - Page 168
    25 How To 25 Maintenance 25 Troubleshooting 25 using 25 C cable connections printer 99 cleaning print cartridge nozzles 97 collating copies 80 color effects applying 70 color ink low 148 colors on paper do not match colors on the screen 123 communication not available error 154 communication problems
  • Lexmark 4875 | User Manual - Page 169
    not detect a proof sheet 150 error 1104 148 error 1205 149 error 1206 149 general printing problem 154 ink low 154 Invalid Device 148 left cartridge error 149 left cartridge incorrect 149 left cartridge missing 149 memory full 150 no images have been selected 150 no photo/paper size selection has
  • Lexmark 4875 | User Manual - Page 170
    paper support 137 paper jam in the printer 137 paper or specialty media misfeeds 137 printer does not feed paper, envelopes, or specialty media 138 L labels, loading 42 language changing 101 last page first 47 left cartridge error 149 left cartridge incorrect 149 left cartridge missing 149 Lexmark
  • Lexmark 4875 | User Manual - Page 171
    parts control panel 16 duplex unit 17 memory card slots 16 paper exit tray 16 paper feed guard 16 paper guide 16 paper support 16 PictBridge port 16 power supply port 17 print cartridge carrier 17 scanner glass 16 scanner unit 17 top cover 16 USB port 17 Wi-Fi indicator 16 pausing
  • Lexmark 4875 | User Manual - Page 172
    48 print settings saving and deleting 55 print speed is slow 121 print troubleshooting cannot print from a flash drive 132 duplex unit does not operate correctly 131 improving print quality 118 ink levels seem incorrect 122 ink levels seem to go down quickly 122 partial 4x6in. (10x15cm) photo prints
  • Lexmark 4875 | User Manual - Page 173
    software does not install 102 software settings, printer resetting to factory defaults 56 Solution Center understanding 25 Solution Center buttons Advanced 25 How To 25 Maintenance 25 Troubleshooting 25 understanding 25 solving printer communication problems 106 speed settings, checking 129 T test
  • Lexmark 4875 | User Manual - Page 174
    areas 126 wrong printer attached 135 Troubleshooting button 25 troubleshooting, copy copier does not respond 142 partial document or photo copies 144 poor copy quality 143 scanner unit does not close 142 troubleshooting, error messages alignment error 147 black ink low 148 cartridge error 147 clear
  • Lexmark 4875 | User Manual - Page 175
    two-sided paper type error 153 two-sided printing automatic method 54 manual method 55 understanding 54 two-sided printing not supported on current paper size 153 two-sided printing not supported on current paper type 153 U updating printer software 135 USB port 17 enabling 105 using One-Click Auto
  • Lexmark 4875 | User Manual - Page 176
    Wi-Fi indicator light is blinking orange 108 Wi-Fi indicator light is orange 110 Wi-Fi indicator lights description 29 Work with Documents and Photos scanning a photo to 85 wrong printer attached 135 176
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4800 Series
June 2007
www.lexmark.com