Lexmark 50C0000 User Manual
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- Lexmark 50C0000 | User Manual - Page 1
Genesis S800 Series User's Guide September 2010 Machine type(s): 4310 Model(s): VW1, VW2, VW3 www.lexmark.com - Lexmark 50C0000 | User Manual - Page 2
of the printer...10 Ordering and replacing supplies 13 Ordering ink cartridges...13 Using genuine Lexmark ink cartridges...13 Replacing ink cartridges...14 Ordering paper and other supplies...15 Recycling Lexmark products...16 Using the printer control panel buttons and menus 17 Using the printer - Lexmark 50C0000 | User Manual - Page 3
copy quality...57 Making a copy lighter or darker...57 Collating copies using the printer control panel...58 Repeating an image on one page...58 Copying multiple pages on one sheet...58 Making a duplex copy...59 Canceling copy jobs...60 Scanning 61 Tips for scanning...61 Scanning to a local or - Lexmark 50C0000 | User Manual - Page 4
Cleaning the touch screen...127 Troubleshooting 128 Before you troubleshoot...128 Using the Service Center to solve printer problems 128 If Troubleshooting does not solve your problem 128 Setup troubleshooting...128 Jams and misfeeds troubleshooting...136 Print troubleshooting...139 Copy and scan - Lexmark 50C0000 | User Manual - Page 5
E-mail troubleshooting...144 Fax troubleshooting...145 Memory card troubleshooting...151 Wireless troubleshooting...153 Notices 172 Product information...172 Edition notice...172 Power consumption...176 Index 190 Contents 5 - Lexmark 50C0000 | User Manual - Page 6
. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. Refer service or repairs, other than those described in the user , power cord, or telephone, during a lightning storm. SAVE THESE INSTRUCTIONS. Safety information 6 - Lexmark 50C0000 | User Manual - Page 7
User's Guide carefully, and make sure you check the latest updates on our Web site. We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If you do encounter any problems along the way, one of our knowledgeable support representatives will - Lexmark 50C0000 | User Manual - Page 8
also available on the Lexmark Web site at http://support.lexmark.com. Additional setup and instructions for using the printer: Troubleshooting and solving problems User's Guide The User's Guide is available on the installation software CD. For updates, check our Web site at http://support.lexmark - Lexmark 50C0000 | User Manual - Page 9
User's Guide and Help printer model Go to http://smartsolutions.lexmark.com. Click the User's Guide link support: • Troubleshooting hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E-mail support Lexmark Support Web site- http://support.lexmark - Lexmark 50C0000 | User Manual - Page 10
on the scanner glass. 5 Printer control panel with touch screen Operate the printer. 6 Paper support • Load paper. • Access paper jams. 7 Paper guide adjustment lever Adjust the paper guides. 8 PictBridge and USB port Connect a PictBridge-enabled digital camera or a flash drive to the - Lexmark 50C0000 | User Manual - Page 11
Duplex button To Identify the model number of the printer, the customer support hot line, the ink tank information, and the MAC address. Access dedicated fax line for the printer, and if this connection method is supported in your country or region. Connect the printer to or disconnect the printer - Lexmark 50C0000 | User Manual - Page 12
Use the 13 USB port To Connect the printer to a computer using a USB cable. Warning-Potential Damage: Do not touch the USB port except when plugging in or removing a USB cable or installation cable. Use the To 1 Power supply with port Connect the printer to or disconnect the printer from a power - Lexmark 50C0000 | User Manual - Page 13
your needs. • Check the yield rate on the ink cartridge box, or visit www.lexmark.com/pageyields. • For best results, use only Lexmark ink cartridges. Using genuine Lexmark ink cartridges Lexmark printers, ink cartridges, and photo paper are designed to perform together for superior print quality - Lexmark 50C0000 | User Manual - Page 14
ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones, or the ink remaining in the printhead nozzles may dry out. 1 Turn on your printer. 2 Open the printer. Note: The printhead moves to the - Lexmark 50C0000 | User Manual - Page 15
order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Item USB cable For more information, go to www.lexmark.com. Part Number 1021294 Paper Paper size Lexmark photo paper • Letter • A4 • 4 x 6 in. •L Notes: • Availability may vary by country or region. • For - Lexmark 50C0000 | User Manual - Page 16
type you want to recycle, and then select your country or region from the list. 3 Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in a Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to - Lexmark 50C0000 | User Manual - Page 17
an icon does not appear, then the function is not available. Use To 1 Back • Return to the previous screen. • Exit from one menu level to a higher one. 2 Touch-screen display • Navigate the printer menus. Note: The display is turned off in Power Saver mode. • Change settings. • View printer - Lexmark 50C0000 | User Manual - Page 18
Use 6 Start To Start a job, depending on which mode is selected. 7 Power • Turn the printer on and off. • Switch to Power Saver mode. Note: When the printer is on, press to switch to Power Saver mode. Press and hold for three seconds to turn off the printer. Understanding the home screen After - Lexmark 50C0000 | User Manual - Page 19
maintenance and information functions. 7 Setup icon Access the setup menu and change printer settings. 8 2-Sided icon Print on both sides or on one side of a sheet of paper. Note: These icons appear interchangeably depending on which setting you selected. 1-Sided icon 9 Eco-Mode icon Activate - Lexmark 50C0000 | User Manual - Page 20
Navigating menus using the touch screen Use To 1 Left arrow Scroll left. 2 Right arrow Scroll right. 3 Accept Save your setting. 4 Up arrow Scroll up. 5 Scroll bar Scroll up and down the menu list. 6 Down arrow Scroll down. To navigate using the touch screen: • Use your fingers to navigate - Lexmark 50C0000 | User Manual - Page 21
select the default paper type setting: 1 Touch . Note: All the instructions in this guide start from the home screen. 2 Touch > Paper Setup > Paper Type then this setting is also applied for copy and fax jobs. This setting is supported only in Windows and Mac OS X version 10.6 or later. Resetting to - Lexmark 50C0000 | User Manual - Page 22
* • Linux OpenSUSE 11.3 and 11.2* • Linux Fedora 12 and 11* * The printer driver for this operating system is available only at http://support.lexmark.com. Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD - Lexmark 50C0000 | User Manual - Page 23
Lexmark Fax Solutions (referred to as Fax Solutions) Abbyy Sprint OCR Lexmark Wireless Setup Utility (referred to as Wireless Setup Utility) Lexmark Service Center (referred to as Service . • Troubleshoot the printer. • Access the printer maintenance functions. • Contact technical support. Notes: - Lexmark 50C0000 | User Manual - Page 24
Use the Printing Preferences To When you click File > Print > Properties with a document open, a Printing Preferences dialog appears. The dialog lets you select options for the print job, such as the following: • Select the number of copies to print. • Print two-sided copies. • Select the paper - Lexmark 50C0000 | User Manual - Page 25
that you want to visit. Use Customer Support Lexmark Software Updates Lexmark Online Order Supplies Online Printer Registration Visit Lexmark SmartSolutions To Contact technical support. Download and install the latest printer software. Visit the Lexmark Web site. Order ink or supplies. Register - Lexmark 50C0000 | User Manual - Page 26
> Support tab > Check for Software Updates 4 Follow the instructions on the computer screen. For Macintosh users 1 From the Finder, navigate to: Applications > select your printer folder > Web Links > Lexmark was installed. If you encountered problems while installing, or if your - Lexmark 50C0000 | User Manual - Page 27
CD. If the Welcome screen does not appear after a minute, then launch the CD manually: a Click , or click Start and then click Run. b In the Start click Install. 4 Follow the instructions on the installation dialog. Using the Internet 1 Go to the Lexmark Web site at www.lexmark.com. 2 Navigate to: - Lexmark 50C0000 | User Manual - Page 28
them. Do not fold or crease the paper. Straighten the edges of the stack on a level surface. 2 Center the paper on the paper support. 3 Adjust the paper guides so they rest against the edges of the paper. Note: Do not force paper into the printer. The paper should be flat against the - Lexmark 50C0000 | User Manual - Page 29
banner paper • The print side of the paper is faceup. • The paper guides rest against the edges of the paper. • You select Automatic, Normal, or cards, and glossy paper. • You remove all paper from the paper support before inserting banner paper. • You use banner paper designed for inkjet printers - Lexmark 50C0000 | User Manual - Page 30
not listed, and set the left and right margins so your envelope is correctly positioned. • The print side of the label is faceup. • The paper guides rest against the edges of the paper. • You select Automatic, Normal, or Photo print quality. Note: Draft mode is available but is not recommended for - Lexmark 50C0000 | User Manual - Page 31
such as heavyweight matte, labels, photo cards, and glossy paper. • You follow the loading instructions on the iron-on transfer packaging. • The print side of the transfer is faceup. • The paper guides rest against the edges of the transfer. • You select Automatic, Normal, or Photo print quality - Lexmark 50C0000 | User Manual - Page 32
The Instant Preview screen appears. Loading small media on the scanner glass 1 Open the scanner lid. 2 Place the small media facedown on the scanner glass. 3 Slip in additional photos, cards, or other small media in the scanner clip found in the upper part of the scanner glass. Close the scanner lid - Lexmark 50C0000 | User Manual - Page 33
Loading thick media on the scanner glass 1 Open the scanner lid. 2 Place the thick media facedown on the scanner glass. Close the scanner lid. 3 Touch Preview. The Instant Preview screen appears. Warning-Potential Damage: Loading media that are more than 10 mm thick may cause damage to the scanner - Lexmark 50C0000 | User Manual - Page 34
Printing Tips for printing • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when working with specialty media. • Select the borderless - Lexmark 50C0000 | User Manual - Page 35
Collating printed copies When printing multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated Notes: • The collate option is available only when you are printing multiple copies. • To - Lexmark 50C0000 | User Manual - Page 36
the first page first, choose Normal. • To print the last page first, choose Automatic or Reverse. 8 Click Print. Printing multiple pages on one sheet For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Navigate to: Advanced tab > Layout - Lexmark 50C0000 | User Manual - Page 37
on. • The memory card or flash drive must contain document files that are supported by the printer. For more information, see "Supported memory cards and file types" on page 46. • The computer must contain applications that support the file types in the memory device. 1 Insert a memory card or flash - Lexmark 50C0000 | User Manual - Page 38
only on select printer models, supports letter- and A4-size paper. If you purchased a model without automatic duplex, or if you need to print duplex using other paper sizes, then see the instructions for printing on both sides of the paper (duplexing) manually. For Windows users 1 With a document - Lexmark 50C0000 | User Manual - Page 39
9 From the Two-Sided pop-up menu, choose Long-Edge binding or Short-Edge binding. • For Long-Edge binding, pages are bound along the long edge of the page (left edge for portrait, top edge for landscape). Portrait Landscape • For Short-Edge binding, pages are bound along the short edge of the - Lexmark 50C0000 | User Manual - Page 40
open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Navigate to: Advanced tab > 2-Sided Printing area > select Manual Note: The "Print Instruction Page to Assist in Reloading" item is selected automatically. 4 Click OK. The printer prints the odd-numbered pages and the - Lexmark 50C0000 | User Manual - Page 41
5 Flip and reload the paper, following the directions on the instruction sheet to complete the print job. To return to single-sided printing, navigate to: Advanced tab > 2-Sided Printing area > select Off For Macintosh users 1 With a - Lexmark 50C0000 | User Manual - Page 42
11 From the Print or "Pages to Print" pop-up menu, choose to print the even-numbered pages. 12 Click Print. Printing specialty documents Printing envelopes For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Navigate to: Print Setup tab - Lexmark 50C0000 | User Manual - Page 43
. • Make sure the adhesive on the labels does not extend to within 1 mm of the edge of the label sheet. • Make sure the paper guide or paper guides rest against the edges of the label sheet. • Use full label sheets. Partial sheets (with areas exposed by missing labels) may cause labels to - Lexmark 50C0000 | User Manual - Page 44
Printing on custom-size paper For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Navigate to: Print Setup tab > Paper Size list > select Custom Size 4 Adjust the settings as needed to create a custom size, and then click OK. 5 Click OK - Lexmark 50C0000 | User Manual - Page 45
. • If necessary, connect the memory card to the adapter that came with it. • Make sure that the memory card inserted is supported by the printer. For more information, see "Supported memory cards and file types" on page 46. • The flash drive uses the same port that is used for a PictBridge camera - Lexmark 50C0000 | User Manual - Page 46
Supported memory cards and file types Memory Card File Type • Secure Digital (SD) Documents: • Secure Digital High Capacity (SDHC) • .doc (Microsoft Word) • Micro Secure Digital (with - Lexmark 50C0000 | User Manual - Page 47
Editing photos using the printer control panel 1 Load photo paper. 2 Insert a memory card or flash drive. The Memory Device screen appears on the display. 3 Touch View Photos. The Select Photos screen appears. 4 Touch the photo you want to edit. 5 Touch to view the selected photo. Tips: • If you - Lexmark 50C0000 | User Manual - Page 48
device. The Network Card Reader launches on the computer. Follow the instructions on the computer screen to transfer the photos to the computer or lets you print directly from your digital camera without using a computer. 1 Insert one end of the USB cable into the camera. Note: Use only the USB - Lexmark 50C0000 | User Manual - Page 49
card were taken on different dates. If you choose this option, select the date, and then touch Accept. The proof sheet prints. 5 Follow the instructions on the proof sheet to select which photos to print, the number of copies per photo, red-eye reduction, color effects, page layout, print options - Lexmark 50C0000 | User Manual - Page 50
download the application from our Web site at www.lexmark.com/lexprint. • From the Settings menu screen to customize print settings, then see the LexPrint User's Guide. 3 To print the photo, tap . Mobile Device you send a print job. If you have to manually select your printer, then it is not the - Lexmark 50C0000 | User Manual - Page 51
3 Press Enter, or click OK. The printers folder opens. 4 Right-click the printer, and then select Set as Default Printer. For Macintosh users 1 From the Apple menu, navigate to: System Preferences > Print & Fax 2 Select the printer from the Default Printer pop-up menu, or select the printer and - Lexmark 50C0000 | User Manual - Page 52
For Macintosh users 1 With a document open, choose File > Print. 2 From the printer pop-up menu, choose your printer. 3 From the print options pop-up menu, choose Quality & Media. 4 From the Print Quality pop-up menu, choose Quick Print. 5 From the Presets pop-up menu, choose Save as, and then type - Lexmark 50C0000 | User Manual - Page 53
For Macintosh users 1 Click the printer icon on the Dock. The print queue dialog appears. 2 Pause the print job: • If you want to pause a particular print job, then choose the document name, and then click Hold. • If you want to pause all print jobs in the queue, then click Pause Printer or Stop - Lexmark 50C0000 | User Manual - Page 54
4 Right-click the printer, and then select Open or See what's printing. 5 Cancel the print job: • If you want to cancel a particular print job, then right-click the document name, and then select Cancel. • If you want to cancel all print jobs in the queue, then click Printer > Cancel All Documents. - Lexmark 50C0000 | User Manual - Page 55
the placement corner located on the lower right side of the scanner glass. This serves as a guide for proper document placement. • To capture an instant preview scan, put the document or photo on panel, you can press to print one copy of the original document using the default settings. Copying 55 - Lexmark 50C0000 | User Manual - Page 56
2 Navigate to: Copy > More Options > Number of Copies 3 Enter the number of copies you want to print, and then touch Accept. 4 Touch Color or Black/White to set a color or black-and-white copy. 5 Press . Copying photos 1 Load photo paper. 2 Place a photo facedown on the scanner glass. The Instant - Lexmark 50C0000 | User Manual - Page 57
4 Press . 5 Follow the instructions on the display. Enlarging or reducing images 1 Load the original document. The Instant Preview home screen appears. 2 Navigate to: Copy > More Options > Resize 3 Select the - Lexmark 50C0000 | User Manual - Page 58
copies you want to print, and then touch Accept. 4 Scroll to Collate, and then touch . 5 Press . Repeating an image on one page You can print the same page image multiple times on one sheet of paper. This option is helpful when creating items such as labels, decals, flyers, and handouts. 1 Load the - Lexmark 50C0000 | User Manual - Page 59
the first page of the document to the printer memory. 5 Follow the instructions on the display. Making a duplex copy manually 1 Load the original document. The Instant Preview home screen appears. 2 Touch Copy. 3 Press to print on one side of the paper. 4 Load the next page of the document: • If - Lexmark 50C0000 | User Manual - Page 60
5 Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document. 6 Press . Canceling copy jobs To cancel a copy job, press . Scanning stops and the printer returns to the previous menu. Copying 60 - Lexmark 50C0000 | User Manual - Page 61
located on the lower right side of the scanner glass. This serves as a guide for proper document placement. • To capture an instant preview scan, put the document file type if you want to scan multiple pages and save them as one file. • To maximize scanning capacity of the printer, use the scanner - Lexmark 50C0000 | User Manual - Page 62
to the Edit Device List dialog. For more information, click Library > Printers > Lexmark > Utilities, open Edit Device List, and then click . • You may PDF file type if you want to scan multiple pages and save them as one file. 5 Touch More Options to select the color, resolution quality, and - Lexmark 50C0000 | User Manual - Page 63
Scanning photos into an editing application For Windows users 1 Load a photo or photos. The Instant Preview screen appears. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Navigate to: Printer Home > select your printer > Photo • If you - Lexmark 50C0000 | User Manual - Page 64
Scanning documents into an editing application An Optical Character Recognition (OCR) application allows you to edit an original text document that has been scanned. In order for this to work, you must have an OCR application stored on a local or network computer and you must be able to choose it - Lexmark 50C0000 | User Manual - Page 65
Scanning directly to e-mail using the printer software For Windows users 1 Load an original document. The Instant Preview screen appears. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Navigate to: Printer Home > select your printer > - Lexmark 50C0000 | User Manual - Page 66
Scanning to a PDF For Windows users 1 Load an original document. The Instant Preview screen appears. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Navigate to: Printer Home > select your printer > PDF Scanning starts and the scan - Lexmark 50C0000 | User Manual - Page 67
being scanned from being seen or used by others. You may be prompted to enter a PIN if the network computer you are scanning to requires one. To learn how PINs get assigned to network computers, see the Help for the printer software associated with your operating system. Canceling scan jobs Press - Lexmark 50C0000 | User Manual - Page 68
3 Follow the prompts on the display: • If your e-mail address matches one of the domains on the list, then the printer automatically assigns the SMTP Password. For more information, contact your e-mail provider or your system support person. Note: The Authentication Type screen may not appear on the - Lexmark 50C0000 | User Manual - Page 69
NTLM. For more information, contact your e-mail provider or your system support person. 3 To check if the SMTP server settings are correct, c Touch Add Group Member, and then select whether you want to add a contact manually or import a contact: - Address Book-Import a contact from the Address Book. - Lexmark 50C0000 | User Manual - Page 70
Creating an e-mail contact list using the printer software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Navigate to: Printer Home > select your printer > Fax tab > Edit contact list > Select from phonebook 4 From - Lexmark 50C0000 | User Manual - Page 71
located on the lower right side of the scanner glass. This serves as a guide for proper document placement. • To capture an instant preview scan, put the If the printer cannot connect to the Internet, then contact your system support person. • Add contacts to your address book. When sending an - Lexmark 50C0000 | User Manual - Page 72
: Select the Multipage PDF file type if you want to scan multiple pages and save them as one file. 4 Touch an option to enter or select the recipients: • Enter E-mail Address-Enter the e-mail address manually. • Address Book-Touch Sort by Name or Sort by Group, and then select the contact. • History - Lexmark 50C0000 | User Manual - Page 73
message > OK 5 Select the file to attach: Note: You can attach only one document or photo to each e-mail. • If you want to attach a document, enter or select the recipients: • Enter E-mail Address-Enter the e-mail address manually. • Address Book-Touch Sort by Name or Sort by Group, and then select - Lexmark 50C0000 | User Manual - Page 74
wall jack to the port of the printer. Tips for this setup: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes automatically (Auto Answer On), then set the printer to pick up on any number of rings - Lexmark 50C0000 | User Manual - Page 75
Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack To connect: 1 Connect the cable from the wall jack to the port of the printer. 2 Remove the protective plug from the port of the printer, and then connect the answering machine to the port. - Lexmark 50C0000 | User Manual - Page 76
port of the printer. Tips for this setup: • If you have only one telephone number on your line, then you need to set the printer to receive line and takes over the call. • If you subscribe to a distinctive ring service provided by your telephone company, then make sure that you set the correct ring - Lexmark 50C0000 | User Manual - Page 77
ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically. • If you have only one telephone number on your line, then you need to set the printer to receive faxes manually - Lexmark 50C0000 | User Manual - Page 78
Scenario 2: Digital Subscriber Line (DSL) A Digital Subscriber Line splits your regular telephone line into two channels: voice and Internet. Telephone and fax signals travel through the voice channel, and Internet signals pass through the other channel. This way, you can use the same line for - Lexmark 50C0000 | User Manual - Page 79
Scenario 3: VoIP telephone service To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone - Lexmark 50C0000 | User Manual - Page 80
Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem. To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of - Lexmark 50C0000 | User Manual - Page 81
provider activated the wall jacks in your house so that you do not have to plug your devices into the cable modem. Your cable telephone service comes from the wall jacks. To connect: 1 Connect the cable from the wall jack to the port of the printer. 2 Remove the protective plug from - Lexmark 50C0000 | User Manual - Page 82
Connecting the printer to a non-RJ-11 wall jack To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of the cable to the RJ-11 adapter, and then connect - Lexmark 50C0000 | User Manual - Page 83
If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrap plug and connect the device to the port of the printer. Connecting the printer in countries or regions that use serial connection In some countries or regions, you need to plug all devices - Lexmark 50C0000 | User Manual - Page 84
To connect: Connect the cable from the wall jack to the port of the printer. Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. Faxing 84 - Lexmark 50C0000 | User Manual - Page 85
Connect the printer to any of the N ports. To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of the cable to the RJ-11 adapter, and then connect - Lexmark 50C0000 | User Manual - Page 86
. • Print activity logs. Activity logs let you view the sent and received fax history of your printer. • Set the printer to receive faxes automatically or manually. Turn Auto Answer to On or Off. • Adjust the ringing volume. • Set the number of rings. This is important if you choose to receive faxes - Lexmark 50C0000 | User Manual - Page 87
> select your printer > Fax tab > Set up the printer to fax 4 Run the Printer Setup Wizard. Make sure you select the correct telephone service and connection. The wizard configures optimal fax settings based on your connection. Note: If you want to configure the advanced fax settings, then click - Lexmark 50C0000 | User Manual - Page 88
> Add Group Name b Enter a group name, and then touch OK. c Touch Add Group Member, and then select whether you want to add a contact manually or import a contact: • Address Book-Import a contact from the Address Book. • History-Import a contact from the fax history. • New Entry-Add a new contact - Lexmark 50C0000 | User Manual - Page 89
or change list to import the contact. Note: To add contacts, you need to import contacts from the phone books on your computer that are supported by the fax software. In addition to the software Address Book, you may also have phone books of the mail clients installed on your computer - Lexmark 50C0000 | User Manual - Page 90
avoid dark edges on the scanned image. • Look for the placement corner located on the lower right side of the scanner glass. This serves as a guide for proper document placement. • To capture an instant preview scan, put the document or photo on the scanner glass and close the scanner lid. • To - Lexmark 50C0000 | User Manual - Page 91
fax 4 Click Send a new fax. The Send Fax Wizard opens. 5 Follow the instructions on the computer screen. For Macintosh users 1 With a document open, choose File > hear a dial tone. • If you set the printer to receive faxes manually (Auto Answer Off), then make sure that the ringer volume is not set - Lexmark 50C0000 | User Manual - Page 92
on a single line, or if you subscribe to a distinctive ring service provided by your telephone company, then make sure that you set the correct printer. on the printer or *9* Note: The default code for answering faxes manually is *9*, but for increased security, you can change it to a number - Lexmark 50C0000 | User Manual - Page 93
fax number. If you subscribe to the Distinctive Ring Pattern Detection (DRPD) service offered by telephone companies, then your fax number is the number that you Fax Setup menu of the printer control panel. If you have more than one telephone line, then make sure that you enter the number for the - Lexmark 50C0000 | User Manual - Page 94
dialed, and what device you should use to answer the call. Assign one of your telephone numbers to the printer as the fax number, and then or if the printer is properly connected to the telephone line. If you encounter problems sending and receiving faxes, then make sure you can hear a dial tone on - Lexmark 50C0000 | User Manual - Page 95
and the printer, then see the "Fax troubleshooting checklist" on page 146. How do I volume If you set the printer to receive faxes manually, then make sure that you set the ringer volume service offered by your telephone company. This feature allows you to have multiple telephone numbers on one - Lexmark 50C0000 | User Manual - Page 96
you do not have distinctive ring service, then set the printer to receive faxes manually (Auto Answer Off). This setting the documents that you send may affect fax transmission. The receiving fax machine may not support high resolutions, resulting to a failed fax. You can fix this by enabling Auto - Lexmark 50C0000 | User Manual - Page 97
How do I know that the fax was sent successfully? You can set the printer to print a confirmation page, or transmission report, every time you send a fax. This report includes the date and time that the fax was sent. If the fax job is unsuccessful, then the report also includes the cause of the - Lexmark 50C0000 | User Manual - Page 98
How do I forward a fax? When you enable this option, all the faxes that you receive are automatically forwarded until you disable it. 1 From the home screen, navigate to: > Fax Setup > Ringing and Answering > Fax Forward 2 Select Forward or Print & Forward, and then touch Accept. 3 Enter the number - Lexmark 50C0000 | User Manual - Page 99
an IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. Supported network security options The printer supports three wireless security options: no security, WEP, and WPA/WPA2. No Security It is not recommended to use no security at - Lexmark 50C0000 | User Manual - Page 100
networks with access points (wireless routers) and network cards that support WPA. Most newer wireless network equipment also offer WPA2 security The name of your wireless network, which is also known as the SSID (Service Set Identifier) • If encryption was used to secure your network • The security - Lexmark 50C0000 | User Manual - Page 101
CD. If the Welcome screen does not appear after a minute, then launch the CD manually: a Click , or click Start and then click Run. b In the Start Search where D is the letter of your CD or DVD drive. 3 Follow the instructions on the Welcome screen to set up the printer. For Macintosh users 1 Close - Lexmark 50C0000 | User Manual - Page 102
on and connected to your wireless network. Adding the printer to your wireless network 1 Set up your printer for wireless networking using the setup instructions provided. Stop when you are prompted to select a network. 2 If there is an association/registration button on the back of your box, then - Lexmark 50C0000 | User Manual - Page 103
wireless network, then use the key you created. 4 Follow the instructions on the computer screen to complete installation. Assigning a static IP and then press Enter. For more information, contact your system support person. Changing wireless settings after installation To change wireless settings - Lexmark 50C0000 | User Manual - Page 104
that came with your computer. • The printer can communicate on only one wireless network at a time. Configuring the printer for an ad Set up a wireless ad-hoc (computer-to-computer) network > Next. 3 Follow the instructions for setting up a wireless ad hoc network. As part of the setup: a Create a - Lexmark 50C0000 | User Manual - Page 105
5 Insert the installation software CD, and follow the directions for wireless installation. Note: Do not connect the installation or network cables until instructed to do so by the setup software. 6 When the available networks are displayed, provide the network name and the security information you - Lexmark 50C0000 | User Manual - Page 106
the installation software CD, and then follow the directions for wireless installation. Note: Do not connect the installation or network cables until instructed to do so by the setup software. 21 When the available networks are displayed, provide the network name and the security information you - Lexmark 50C0000 | User Manual - Page 107
1 Make sure your access point (wireless router) supports WPS. 2 Insert the installation software CD and follow the instructions on the computer screen. Notes: • If you for one type of connection and that the printer drivers are installed on the computer. See related topics on troubleshooting-specific - Lexmark 50C0000 | User Manual - Page 108
Extras > Lexmark Setup Assistant. 4 Follow the instructions on the computer screen for configuring the printer wirelessly. Note: There is no need to remove the USB cable connecting the printer to the computer during wireless configuration. Switching to a local (USB) connection 1 Attach one end of - Lexmark 50C0000 | User Manual - Page 109
by enabling File and Print Sharing. See the Windows documentation for instructions on enabling File and Print Sharing. b Install the printer . 2 Identify the printer: a On the computer that is attached to the printer, do one of the following: 1 Click , or click Start and then click Run. 2 In the - Lexmark 50C0000 | User Manual - Page 110
network, and then press return. 3 Select only one of the following: • Sharing your printer with Mac 4 Follow the instructions on the computer support person. - The person who set up your network usually keeps the WEP key or WPA passphrase. - If your wireless network was set up by your Internet Service - Lexmark 50C0000 | User Manual - Page 111
the documentation that came with it or contact your system support person. - If you are using a proxy server or WPA passphrase. What is an SSID? A Service Set Identifier (SSID) is the name that identifies networks. You must enter the network information manually in this situation. An SSID can contain - Lexmark 50C0000 | User Manual - Page 112
in the address field. Notes: - To obtain the IP address of the access point, see the documentation that came with it, or contact your system support person. - If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Enter the user name and password for the - Lexmark 50C0000 | User Manual - Page 113
Wireless network examples Scenario 1: Mixed wired and wireless connections on a network with Internet access • All computers and printers connect to the network through a router with Ethernet and wireless capabilities. • Some computers and printers connect wirelessly to the router; others connect - Lexmark 50C0000 | User Manual - Page 114
. • This configuration is referred to as an ad hoc network. • The network has no connection to the Internet. Note: Most computers can connect to only one wireless network at a time. If you access the Internet over a wireless connection, you will lose Internet access if you are connected to an ad hoc - Lexmark 50C0000 | User Manual - Page 115
the small, square connector to the back of the printer. 3 Continue following the on-screen instructions. How are infrastructure and ad hoc networks different? Wireless networks can operate in one of two modes: infrastructure or ad hoc. In infrastructure mode, all devices on a wireless network - Lexmark 50C0000 | User Manual - Page 116
you think signal strength is a problem between your access point (wireless router) and the printer, then try one or more of the following: Notes . Try moving the printer closer to the computer if they seem to have trouble communicating. MOVE THE PRINTER CLOSER TO THE ACCESS POINT If the printer is - Lexmark 50C0000 | User Manual - Page 117
and access point so that the signal is not blocked by such objects. REMOVE SOURCES OF INTERFERENCE Other types of radio frequencies can cause problems with the wireless signal on your network, resulting to printing issues that seem to come and go. • Turn off potential sources of interference where - Lexmark 50C0000 | User Manual - Page 118
d In the Wireless settings section, look for the SSID. e Write down the SSID. Note: Make sure you copy it exactly, including any capital letters. 2 Obtain the SSID of the network that the printer is connected to: a From the printer, print a network setup page. b In the Wireless section, look for - Lexmark 50C0000 | User Manual - Page 119
Can I use my printer on a USB and a network connection at the same time? Yes, the printer supports a simultaneous USB and network connection. The printer can be configured in the following ways: • Locally attached (connected to a computer using a USB cable) • Wireless network • Wireless - Lexmark 50C0000 | User Manual - Page 120
The MAC address of the internal print server is a series of letters and numbers. Notes: • A list of MAC addresses can be set on an access point (wireless router) so that only devices with matching MAC addresses are allowed to operate on the network. This is called MAC filtering. If MAC filtering is - Lexmark 50C0000 | User Manual - Page 121
over a wireless network, then choose AirPort from the Active Services list. Locating the printer IP address • From the printer be asked during wireless setup to manually enter an address and other network configured with as many as four WEP keys. Only one key is used on the network at a time, - Lexmark 50C0000 | User Manual - Page 122
is a set of solutions that you can create, customize, and download from the SmartSolutions Web site (http://smartsolutions.lexmark.com) to your printer. It lets you create one-touch custom solutions to streamline repetitive copying, scanning, and printing tasks. SmartSolutions also lets you view RSS - Lexmark 50C0000 | User Manual - Page 123
format to your computer. Stamps.com Shipping Purchase and print US Postal Service domestic shipping labels, with an option to choose the type of envelope, weight of your package, and the delivery method. * You can select one of these solutions as your printer screen saver. Examples: • If you - Lexmark 50C0000 | User Manual - Page 124
Type smartsolutions.lexmark.com in the address bar, and then press Enter. 2 From the SmartSolutions Web site, log in or create an account. 3 Add your printer. 4 Use the Web site to create, customize, and download solutions to your printer. For more information, see the SmartSolutions User's Guide on - Lexmark 50C0000 | User Manual - Page 125
Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle every week if it is plugged into an electrical outlet. It will briefly come out of Power Saver mode or will temporarily power on if it is - Lexmark 50C0000 | User Manual - Page 126
then select the printer program folder from the list. 4 Navigate to: Printer Home > select your printer > Maintenance tab > Align cartridges 5 Follow the instructions on the computer screen. If you aligned the cartridges to improve print quality, then print your document again. If print quality has - Lexmark 50C0000 | User Manual - Page 127
3 Dampen a clean, lint-free cloth with water. Warning-Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the printer. 4 Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper exit tray. Warning- - Lexmark 50C0000 | User Manual - Page 128
, and then select the printer program folder from the list. 3 Navigate to: Printer Home > Support tab > Service Center If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and - Lexmark 50C0000 | User Manual - Page 129
Setup > Language 2 Select a language, and then touch Accept. 3 Touch Yes to confirm this setting. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the front door of the printer, and then open the - Lexmark 50C0000 | User Manual - Page 130
then contact customer support. Software did not install If you encountered problems while installing, If the cable is damaged, then use a new one. 2 Firmly plug the square end of the problems, then try another USB port on the computer. You may have connected to a defective port. Troubleshooting 130 - Lexmark 50C0000 | User Manual - Page 131
slide the power supply cover. Note: Make sure to close the scanner lid and the front door of the printer. 4 Press the power supply latch. Troubleshooting 131 - Lexmark 50C0000 | User Manual - Page 132
into the wall outlet. 8 Turn on the printer. Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn on the printer, and then open the front - Lexmark 50C0000 | User Manual - Page 133
the USB cable. • For a printer that is wirelessly connected, see the Wireless troubleshooting section. MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. Troubleshooting 133 - Lexmark 50C0000 | User Manual - Page 134
: Do not remove the alignment page until printing is finished. Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE If the power light is blinking on - Lexmark 50C0000 | User Manual - Page 135
AND TRY AGAIN REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is - Lexmark 50C0000 | User Manual - Page 136
the USB port of the computer. The USB port is marked with . Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port. MAKE SURE THE Check the following parts of the printer for any jammed paper: • Paper support Troubleshooting 136 - Lexmark 50C0000 | User Manual - Page 137
, remove the paper support when clearing small media jams. • Paper exit tray • Printhead access door To check the printhead access door, open the front door first. 3 Firmly grasp the paper, and then gently pull it out. Note: Be careful not to tear the paper while removing it. Troubleshooting 137 - Lexmark 50C0000 | User Manual - Page 138
4 If necessary, reinstall the paper support or close the printhead access door, and then close the front door. 5 Press to turn the printer back on. Paper jam jam. 2 Firmly grasp the paper, and then gently pull it out. Note: Be careful not to tear the paper while removing it. Troubleshooting 138 - Lexmark 50C0000 | User Manual - Page 139
instructions that came with the paper.) • Check the loading instructions for your paper or specialty media. REMOVE EACH PAGE AS IT IS PRINTED ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER Print troubleshooting troubleshoot" checklist does not solve the problem, then try one or more of the following - Lexmark 50C0000 | User Manual - Page 140
Quality pop-up menu, choose Best or Photo. 10 Click Print. Streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE INK LEVELS Replace low or empty ink cartridges. SELECT A HIGHER PRINT QUALITY FROM THE - Lexmark 50C0000 | User Manual - Page 141
lines on the printed image, then contact technical support. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF - Lexmark 50C0000 | User Manual - Page 142
the scanner lid. Poor copy or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY USE A CLEARER VERSION - Lexmark 50C0000 | User Manual - Page 143
THE ORIGINAL SIZE SETTING MATCHES THE SIZE OF THE DOCUMENT YOU ARE SCANNING Scan was not successful If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is - Lexmark 50C0000 | User Manual - Page 144
navigate to: Scan Center > Preferences > General tab Scanning takes too long or freezes the computer If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLOSE OTHER SOFTWARE PROGRAMS THAT ARE NOT BEING USED RESTART THE COMPUTER Cannot scan to - Lexmark 50C0000 | User Manual - Page 145
IS NOT FULL This causes e-mail to bounce back to your inbox. Cannot attach files SELECT A SUPPORTED FILE TYPE (JPEG OR PDF) MAKE SURE THE FILE SIZE IS NOT TOO LARGE Fax troubleshooting • "Fax troubleshooting checklist" on page 146 • "Cannot send faxes" on page 146 • "Cannot receive faxes" on page - Lexmark 50C0000 | User Manual - Page 146
a splitter, then make sure that you are using a phone splitter. Do not use a line splitter. Cannot send faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more of the following: MAKE SURE TO ENTER YOUR USER INFORMATION IN THE PRINTER If you did not enter your - Lexmark 50C0000 | User Manual - Page 147
and white. It also automatically reduces the resolution of the fax to a resolution that the receiving machine can support. 1 From the home screen, navigate to: > Fax Setup > Dialing and Sending > Auto Fax prefix is not correct, enter the correct prefix, and then touch Accept. Troubleshooting 147 - Lexmark 50C0000 | User Manual - Page 148
troubleshooting checklist" does not solve the problem, then try one distinctive ring, if you subscribe to a distinctive ring service. MAKE SURE THAT THE PRINTER IS CONNECTED TO AN > Fax Setup > Ringing and Answering > Manual Answer Code 2 Copy the manual answer code that appears on the touch screen. - Lexmark 50C0000 | User Manual - Page 149
telephone, DSL, VoIP, or cable service before you can configure the fax settings factors. • Resend the fax. There may have been a problem with the quality of the connection. • Decrease the transmission speed support the length of the document A4-size paper. that you are sending. Troubleshooting 149 - Lexmark 50C0000 | User Manual - Page 150
: Possible solutions: The receiving fax machine does not support the width of the document that you are sending. the fax modem may have then resend the fax. encountered problems during transmission. The telephone cable is connected to Connect the troubleshooting checklist." Troubleshooting 150 - Lexmark 50C0000 | User Manual - Page 151
error messages in the fax software, click Help to view the help information for the fax software. Memory card troubleshooting • "Memory card troubleshooting checklist" on page 152 • "Nothing happens when a memory card is inserted" on page 152 • "Cannot print documents from a memory card - Lexmark 50C0000 | User Manual - Page 152
sure the memory card is not damaged. • Make sure memory card contains supported file types. Nothing happens when a memory card is inserted If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: REINSERT THE MEMORY CARD The memory card may - Lexmark 50C0000 | User Manual - Page 153
Photos do not transfer from a memory card across a wireless network If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: MAKE SURE THAT BOTH THE PRINTER AND THE DESTINATION COMPUTER ARE TURNED ON AND READY MAKE SURE "ENABLE READING FROM A - Lexmark 50C0000 | User Manual - Page 154
checklist Before beginning to troubleshoot the wireless printer, verify the following: • The printer, the computer, Make sure the printer and access point are not separated by poles, walls, or support columns containing metal or concrete. Many devices can interfere with the wireless signal, - Lexmark 50C0000 | User Manual - Page 155
may require you to press an association/registration button when adding the printer to your wireless network. If you are using one of these boxes and need more information, then see the documentation that came with your box, or contact your Internet Service Provider (ISP). Troubleshooting 155 - Lexmark 50C0000 | User Manual - Page 156
of your access point and network adapters. If you are having trouble printing, then try placing the computer and printer no more than listed as good or excellent, then another factor is causing the problem. CHECK YOUR ADVANCED SECURITY SETTINGS • If you are using MAC or click OK. Troubleshooting 156 - Lexmark 50C0000 | User Manual - Page 157
or Configure. c Click TCP/IP. The Router entry is typically the access point. 2 Type your user name and password when prompted, and then click OK. Troubleshooting 157 - Lexmark 50C0000 | User Manual - Page 158
for future reference. MAKE SURE YOUR OS IS COMPATIBLE WITH WIRELESS PRINTING THROUGH AIRPORT The printer supports wireless printing only through AirPort base stations for Mac OS X version 10.5 or later. information, see "Installing the printer software" in the User's Guide. Troubleshooting 158 - Lexmark 50C0000 | User Manual - Page 159
a USB port: 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type devmgmt.msc. 3 Press Enter, or click OK. Troubleshooting 159 - Lexmark 50C0000 | User Manual - Page 160
could be the problem. If there is a firewall (other than the Windows firewall) on the computer, try one or more of the following: • Update the firewall using the most recent update available from the manufacturer. Refer to the documentation that came with your firewall for instructions on how to - Lexmark 50C0000 | User Manual - Page 161
of interference, its distance from the access point (wireless router), or until its settings are changed. Try one or more of the following: MAKE SURE THE ACCESS POINT IS ON Check the access point and, if sure your access point is not positioned too closely to these devices. Troubleshooting 161 - Lexmark 50C0000 | User Manual - Page 162
many factors, including the abilities of your access point and wireless network adapters. If you are having trouble printing, then try placing the computer and printer no more than 100 feet apart. You can find the Start Search or Run box, type cmd. c Press Enter, or click OK. Troubleshooting 162 - Lexmark 50C0000 | User Manual - Page 163
Press Enter or click OK. d Select the appropriate connection from the ones shown. e Right-click the connection, and then click Repair or Diagnose b From the Contents pane, choose Network. c From the Active Services list, choose AirPort. The bottom pane lists the details of the Troubleshooting 163 - Lexmark 50C0000 | User Manual - Page 164
is displayed. You can use Network Diagnostics to help resolve the problem. MAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER For the printer, print a network setup page. For more information, see the User's Guide. b In the TCP/IP section, look for Address. 2 Click , or Troubleshooting 164 - Lexmark 50C0000 | User Manual - Page 165
use Network Diagnostics to help resolve the problem. • You may need to change the or other network settings may have been manually changed; or the access point may have the setup process. 4 Follow the instructions on the computer screen. For Macintosh one or more of the following: Troubleshooting 165 - Lexmark 50C0000 | User Manual - Page 166
on many factors, including the abilities of your access point and wireless network adapters. If you are having trouble printing, then try placing the computer and printer no more than 100 feet apart. You can find the list. This will allow the printer to operate on the network. Troubleshooting 166 - Lexmark 50C0000 | User Manual - Page 167
not available" message displays when printing wirelessly Try one or more of the following: MAKE SURE YOUR to attach to the network, then there may be a problem with your wireless network. Make sure that the laptop and Services list. The Router entry is typically the access point. Troubleshooting 167 - Lexmark 50C0000 | User Manual - Page 168
still does not receive a valid IP address, then there is a problem with your wireless network. Try the following: • Make sure your manual that came with your wireless router. If the printer and computer have valid IP addresses and the network is operating correctly, then continue troubleshooting - Lexmark 50C0000 | User Manual - Page 169
box next to Enable bidirectional support if it is not already then request the system support person for the VPN one problem exists at the same time. Try one installed, then check the connections manually using the Windows VPN Client. then request the system support person for the VPN Wait one minute - Lexmark 50C0000 | User Manual - Page 170
the router was originally configured by the manufacturer to use. Using the default SSID can cause problems when more than one network is operating in the same area with the same SSID. The printer or computer may addresses to the devices in your network to resolve this issue. Troubleshooting 170 - Lexmark 50C0000 | User Manual - Page 171
CHECK FOR WIRELESS NETWORK ADAPTER UPDATES If you are having trouble printing from one particular computer, then check the Web site of the type and see if network communications improve. If this solves the problem, then you may want to upgrade your older devices with newer Troubleshooting 171 - Lexmark 50C0000 | User Manual - Page 172
in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. If you don't have access to - Lexmark 50C0000 | User Manual - Page 173
installed and used in accordance with the instructions, may cause harmful interference to radio is encouraged to try to correct the interference by one or more of the following measures: • Reorient or be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New - Lexmark 50C0000 | User Manual - Page 174
regulatory type/model LEX-M03-001; FCC ID: IYLM03001; Industry Canada IC:2376A-M03001 Lexmark regulatory type/model LEX-M01-003; FCC ID: IYLM01003; Industry Canada IC:2376A-M01003 Lexmark regulatory type/model LEX-M11-003; FCC ID: IYLM11003; Industry Canada IC:2376A-M11003 Licensing notices The - Lexmark 50C0000 | User Manual - Page 175
static-sensitive parts. Do not touch in the areas near these symbols without first touching the metal frame of the printer. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY - Lexmark 50C0000 | User Manual - Page 176
table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is - Lexmark 50C0000 | User Manual - Page 177
Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium be provided to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack. A plug and jack used to connect this - Lexmark 50C0000 | User Manual - Page 178
service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark been identified as a major nationwide problem. It is recommended that the AC surge arrestor is defined as one that is suitably rated, and - Lexmark 50C0000 | User Manual - Page 179
for the Facsimile User Instructions. The grant of a services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service period for any single manual call initiation, and • The equipment shall seconds between the end of one call attempt and the beginning - Lexmark 50C0000 | User Manual - Page 180
in Switzerland. Utilisation de ce produit en Suisse Cet appareil nécessite l'utilisation d'un filtre de tonalité de facturation suisse (nº de référence Lexmark : 14B5109 ou 80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse. Ce filtre doit être utilisé pour - Lexmark 50C0000 | User Manual - Page 181
the antenna provided. Use of any other antenna is strictly prohibited per regulations of Industry Canada. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that - Lexmark 50C0000 | User Manual - Page 182
of conformity to the requirements of the Directives is available upon request from the Authorized Representative. Česky Dansk Deutsch English Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními - Lexmark 50C0000 | User Manual - Page 183
yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Ar - Lexmark 50C0000 | User Manual - Page 184
service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark). For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web at www.lexmark.com/support - Lexmark 50C0000 | User Manual - Page 185
Lexmark warranty, technical support may not be available or only be available for a fee. Extent of limited warranty Lexmark Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer - Lexmark 50C0000 | User Manual - Page 186
suppliers, governs your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product. The term "Software Program" includes machine-readable instructions, audio/visual content (such as images and recordings), and associated media, printed materials - Lexmark 50C0000 | User Manual - Page 187
that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the - Lexmark 50C0000 | User Manual - Page 188
, its affiliates, and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you. Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide - Lexmark 50C0000 | User Manual - Page 189
with the terms of this License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement - Lexmark 50C0000 | User Manual - Page 190
mail 145 cannot send faxes 146 cartridges, ink ordering 13 using genuine Lexmark 13 changing default printing mode 51 changing page order 35 changing Power or scanner does not respond 142 copies making 55 copy and scan troubleshooting cannot scan to computer over a network 144 copier or scanner does - Lexmark 50C0000 | User Manual - Page 191
one sheet 58 on both sides of the paper 59 Pages per Sheet 58 photos 56 reducing an image 57 repeating an image 58 tips 55 two-sided document 56 customer support telephone service fax manual 59 extending drying time 38 faxing 97 printing, automatic 38 printing, manual e-mail troubleshooting cannot - Lexmark 50C0000 | User Manual - Page 192
service 80 DSL connection 78 standard telephone line connection 74 VoIP 79 fax troubleshooting cannot receive faxes 148 cannot run fax software 149 cannot send faxes 146 error messages, printer control panel 149 fax troubleshooting file types supported 46 finding setup instructions 102 Lexmark - Lexmark 50C0000 | User Manual - Page 193
scanning to 62 supported types 46 memory card cannot be inserted 152 memory card slot location 10 memory card troubleshooting cannot print from paper jam in the printer 136 paper or specialty media misfeeds 139 paper support location 10 partial document or photo scans 143 parts diagram 10 password - Lexmark 50C0000 | User Manual - Page 194
35 print speed is slow 141 print troubleshooting cannot delete documents from print queue 135 blank pages 134 printer problems, basic solutions 128 Printer camera 48 labels 43 multiple pages on one sheet 36 network setup page 100 on 92 manually 92 tips 92 Index 194 recycling 7 Lexmark products - Lexmark 50C0000 | User Manual - Page 195
Transmit Terminal Identification (TTI) setting 85 transparencies 31 troubleshooting checking an unresponsive printer 128 contacting technical support 128 fax checklist 146 Service Center 128 solving basic printer problems 128 wireless network 154 troubleshooting, copy scanner unit does not close 142 - Lexmark 50C0000 | User Manual - Page 196
special wireless setup instructions 102 uninstalling Service Center 22 Toolbar 22 Tools for Office 22 Wireless Setup Utility 22 wireless 107, 119 Macintosh 108 printer does not print 160 troubleshooting problems 169 security 99 security information 112 signal strength 116 SSID 111 troubleshooting - Lexmark 50C0000 | User Manual - Page 197
Wi-Fi indicator shows limited connection 165 Wi-Fi indicator description of icons 102 Wi-Fi indicator is green printer does not print 160 Wi-Fi indicator light shows limited connection 161 Wi-Fi indicator shows limited connection 165 Wi-Fi Protected Setup 107 using 110 Wi-Fi Protected Setup logo
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Genesis S800 Series User's Guide
September 2010
www.lexmark.com
Machine type(s):
4310
Model(s):
VW1, VW2, VW3