Lexmark 5500 Setup Guide
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- Lexmark 5500 | Setup Guide - Page 1
5500 MFP Option Printer and Scanner Setup Guide August 2003 www.lexmark.com - Lexmark 5500 | Setup Guide - Page 2
Setup Guide English - Lexmark 5500 | Setup Guide - Page 3
instructions, to a professional service person. • This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark near these symbols without first touching the metal frame of the printer. Conventions It may help you to recognize the caution and - Lexmark 5500 | Setup Guide - Page 4
. . 10 Step 4: Set up the printer 17 Step 5: Install the scanner 31 Step 6: Attach the cables and power cord 35 Step 7: Power up and change configuration settings . . . 40 Step 8: Verify MFP setup 46 Step 9: Distribute MFP user instructions 48 Solve setup problems 50 Maintain your scanner 52 - Lexmark 5500 | Setup Guide - Page 5
that came with the option or your printer and then return to this guide and continue setup. If you encounter a problem while setting up the printer, see "Solve setup problems" on page 50, or visit our Web site at www.lexmark.com. Turning off the printer If you are installing a scanner after - Lexmark 5500 | Setup Guide - Page 6
sunlight, humidity extremes, or temperature fluctuations • Keep the equipment clean, dry, and free of dust For more information on space requirements, refer to the printer Setup Guide. CAUTION: The printer weighs 69.9 kg (154 Ib) and requires at least four people to lift it safely. Note: Leave the - Lexmark 5500 | Setup Guide - Page 7
can customize your MFP with various input and memory options. The MFP cabinet provides stability when configuring the printer plus an MFP option. You can install up to three 550sheet drawers with the printer. A duplex unit can also be installed. Check the boxes you received to make sure you have all - Lexmark 5500 | Setup Guide - Page 8
Step 2: Assemble paper handling options Installing the printer base or cabinet You can purchase an optional printer cabinet or printer base. To install the printer cabinet or printer base: 1 Remove the cabinet or base from the box. 2 Remove all packing material. 3 Align and screw the positioning - Lexmark 5500 | Setup Guide - Page 9
a 550-sheet drawer Your printer supports up to three optional 550-sheet drawers. 1 Unpack the 550-sheet drawer and remove any packing material. 2 Place the 550-sheet drawer in the location you have chosen, on the optional printer cabinet, or on the optional printer base. Carefully align the - Lexmark 5500 | Setup Guide - Page 10
the sides of the printer when lifting. Printer Publication and Drivers CDs Power cord Setup Guide 1 Open the printer box and then remove all items from the box except the printer. 2 Make sure you have the following items: • Power cord • Toner cartridges (4) • Photodevelopers (4) • Oil coating - Lexmark 5500 | Setup Guide - Page 11
people help you lift the printer out of the box and place the printer on the printer cabinet or printer stand. If you are installing the printer on a 550-sheet drawer, align the positioning posts on the option with the holes in the printer. Make sure the printer is seated securely on the option - Lexmark 5500 | Setup Guide - Page 12
an optional duplex unit Note: Refer to the publications CD for information about the types and sizes of paper the duplex unit supports. Your printer supports an optional duplex unit that provides two-sided printing. 1 Remove the duplex unit from its packing material. 2 Remove any shipping tape and - Lexmark 5500 | Setup Guide - Page 13
the duplex unit door. The optional high capacity feeder Your printer supports an optional high capacity feeder. To install the high capacity feeder, refer to "Installing an optional high capacity feeder" in the printer Setup Guide. When you complete high capacity feeder installation return to Step - Lexmark 5500 | Setup Guide - Page 14
off and unplug the power cord. If you have any other devices connected to the printer, turn them off as well and unplug any cables going to the printer. You can customize your printer memory capacity and connectivity by adding optional cards or a hard disk. You must remove the system board cover - Lexmark 5500 | Setup Guide - Page 15
Screws 1 Loosen the eight screws on the system board cover. Do not remove the screws completely. 2 Slide the cover up and away from the printer. Screws 11 - Lexmark 5500 | Setup Guide - Page 16
disk Ethernet connector USB connector Option card cover To install a... Memory card Firmware card Hard disk Option card 4 Use the following table to locate the instructions you need. Go to page... 13 13 14 14 12 - Lexmark 5500 | Setup Guide - Page 17
Installing memory Installing a firmware card 1 Unpack the memory option. 2 Open both latches on the connector. 3 Push the memory card firmly into the connector until it snaps into place. 1 Locate the holes on the system board near the option card connectors. 2 Unpack the firmware card. 3 Holding - Lexmark 5500 | Setup Guide - Page 18
Installing a hard disk Warning: Hard disks are easily damaged by static electricity. Touch something metal such as the printer frame before you touch the hard disk. Follow the instructions in this section to install an optional hard disk. If an option card has been installed, you need to remove the - Lexmark 5500 | Setup Guide - Page 19
3 Locate the card connector on the system board. 4 Align the connector on the option card with the connector on the system board. The cable connectors on the side of the option card must fit through the connector slot. 5 Push the option card firmly into the option card connector. 6 Secure the card - Lexmark 5500 | Setup Guide - Page 20
board cover Screw slot After you have finished installing cards on the printer system board, you must reinstall the system board cover. 1 Align the holes on the cover with the screws on the printer as shown. 2 Place the cover against the printer and slide it down. 3 Tighten the eight screws. 16 - Lexmark 5500 | Setup Guide - Page 21
Step 4: Set up the printer 1 Remove any shipping tape and packing material. 2 Open the front door. Lifting points Top cover locking lever 3 Rotate the top cover locking lever to the left. 17 - Lexmark 5500 | Setup Guide - Page 22
Note: The top cover opens very quickly; keep both hands on the top cover when opening. Right top cover latch 4 Place both hands on the lifting points and squeeze the right top cover latch. 5 Lift the top cover until it stops. 18 - Lexmark 5500 | Setup Guide - Page 23
ships with four color-coded photodevelopers which you must install inside the top cover. Each photodeveloper has its own color-coded position inside the printer. Warning: Do not touch, drop, or place anything on the transfer belt. Touching the surface of the transfer belt or placing items on it - Lexmark 5500 | Setup Guide - Page 24
5 Align the photodeveloper with the slot in the printer as shown. 6 While holding the photodeveloper with your left hand and the photodeveloper cover with your right hand, slide the photodeveloper in until the unit - Lexmark 5500 | Setup Guide - Page 25
of up to 8,000 pages. You must install the toner cartridges inside the top cover of the printer. Each cartridge has its own color-coded position. 1 Remove one of the toner cartridges from its packing material. You can install the cartridges in any order. However, it may be easier to install them - Lexmark 5500 | Setup Guide - Page 26
Colored label 3 Remove the shipping tape and any additional packing material. 4 Align the toner cartridge with its slot in the printer. The toner cartridge is placed to the right of the corresponding colored label. 22 - Lexmark 5500 | Setup Guide - Page 27
5 Slide the toner cartridge in until the cartridge is fully seated. 6 Push the waste toner arm onto the photodeveloper until it snaps into place. 7 Repeat steps 2 through 6 to install the remaining toner cartridges. 23 - Lexmark 5500 | Setup Guide - Page 28
Installing the oil coating roll Note: Use a brush or cold water to remove any toner that has soiled clothing. Your printer ships with an oil coating roll that must be installed for your printer to operate properly. The oil coating roll is placed inside the fuser, located on the left side under the - Lexmark 5500 | Setup Guide - Page 29
Closing the top cover CAUTION: Before closing the top cover, make sure the area under the cover is free of hands, clothing, and other items. 1 Place both hands on the top cover. 2 Press down firmly until the top cover clicks into place. Lifting points 3 Rotate the top cover locking lever to the - Lexmark 5500 | Setup Guide - Page 30
door. Loading paper Complete these instructions to load paper into any of the standard or optional trays. All trays are loaded in the same way. 1 Pull the tray out until it stops. 2 Press the metal plate down until it locks. 3 Adjust the length and width guides to the correct position for the - Lexmark 5500 | Setup Guide - Page 31
end into a properly grounded outlet. 2 Turn on the printer. After the printer completes its internal tests, the Ready message is displayed. Power switch Note: If you see a message other than Ready on the display, refer to the printer publications CD for instructions on clearing the message. 27 - Lexmark 5500 | Setup Guide - Page 32
to print the page. The message Printing Menus appears on the display. 3 Verify the options you installed are correctly listed under "Installed Features" and "Printer Information." 1 Press Menu until you see UTILITIES MENU, and then press Select. 2 Press Menu until you see Print Net Setup, and then - Lexmark 5500 | Setup Guide - Page 33
1 Locate the four adhesive pads on the bottom of the operator panel cover. 2 Remove the four adhesive pad covers. 3 Align and press the cover over the printer operator panel. 29 - Lexmark 5500 | Setup Guide - Page 34
optional cabinet Power supply bracket Hardware bag Optional scanner cabinet You can purchase an optional scanner cabinet. The scanner cabinet fits over the printer high capacity feeder. The cabinet has casters for easy access to the high capacity feeder. 1 Open the MFP cabinet box and remove all - Lexmark 5500 | Setup Guide - Page 35
items: • Scanner • Automatic document feeder • Publication package with Setup Guide, MFP CD, and a set of Quick References (in different languages) ) (with toroid) This Ethernet cable is used to connect the scanner with the printer. • Power supply • Power supply cord (this may be a straight or Y- - Lexmark 5500 | Setup Guide - Page 36
have enough people to help you. If you did not purchase an optional scanner cabinet, place the scanner on a flat, stable surface close to the printer and then procede to "Install the automatic document feeder" on page 33. 1 Remove the scanner from the box and place it on the cabinet. 2 Place - Lexmark 5500 | Setup Guide - Page 37
Install the automatic document feeder 1 Remove the automatic document feeder from the box and remove any packing material. 2 Align and insert the hinges into the pockets on the rear of the scanner. 3 Close the automatic document feeder. 4 Insert two ADF thumbscrews through the bottom of the - Lexmark 5500 | Setup Guide - Page 38
6 Move the lock switch to the unlocked position. The scanner will not function if it is not unlocked. 7 Lift the feed tray and lock the support legs into the scanner slots. If you do not have an optional scanner cabinet, go to Step 6: "Attach the cables and power cord" on page - Lexmark 5500 | Setup Guide - Page 39
cables and power cord Attaching the Ethernet cable and automatic document feeder cable The Ethernet cable (RJ-45) lets the scanner and printer communicate with each other. The automatic document feeder cable provides power and information from the scanner to the automatic document feeder. 1 Plug - Lexmark 5500 | Setup Guide - Page 40
, the automatic document feeder cable may loosen and stop power to the automatic document feeder. Attaching the network and phone cables Connect the printer to the network and telephone line. 1 Connect an Ethernet cable (not supplied) to network port two on the back of the scanner. 2 Connect - Lexmark 5500 | Setup Guide - Page 41
Note: Germany: Use only the German TAE type F adapter shipped with this product because it contains a billing tone filter. The adapter is designed only for the F connector of the German wall outlet. This must be the only device attached to the NFN wall receptacle. Switzerland: Use only the Swiss - Lexmark 5500 | Setup Guide - Page 42
Attaching the power supply and power cord Note: If you do not have an optional scanner cabinet, you do not have a power supply bracket. Go to step 3 on page 39. The power supply bracket must be attached to the rear of the optional scanner cabinet and the power supply attached to the bracket. 1 - Lexmark 5500 | Setup Guide - Page 43
close to the scanner. 4 Connect the power supply cord to the power supply. a If you have a Y-cord, remove the printer power cord and set it aside for later use. b Connect the printer and power supply together using the Ycord. 5 Connect the power supply cord to a properly grounded outlet, but do not - Lexmark 5500 | Setup Guide - Page 44
Step 7: Power up and change configuration settings Performing a power up sequence 1 Turn on the printer. 2 Turn on the scanner. 3 Turn on your computer and any other peripherals. The MFP requires time to warm up after you turn it on. During - Lexmark 5500 | Setup Guide - Page 45
your needs. Some settings or values are displayed only if a specific option is installed on your printer. There are three methods to change the copy default settings for your MFP. They are 1) manually entering the information through the MFP touch screen, 2) using your browser to access the MFP IP - Lexmark 5500 | Setup Guide - Page 46
sure the IP address, netmask, and gateway are what you expected. See "Printing a network setup page" on page 28 if you need help. 2 Ping the printer and verify that it responds. For example, at a command prompt on a network computer, type ping followed by the new - Lexmark 5500 | Setup Guide - Page 47
printer has an optional ImageQuick firmware card installed, it can be configured for Pull Printing once an IP address has been assigned. For detailed configuration instructions 4 Type the SMTP gateway of your network or Internet service provider in the appropriate field. Specify a default e-mail - Lexmark 5500 | Setup Guide - Page 48
2 Click Configuration, and then click Fax Setup: - If Analog doesn't appear in the drop-down menu, select it now. Click Submit. - If Analog does appear in the drop-down menu, click Configuration. 3 After the configuration page refreshes, enter the required FCC information: - Station Name (a personal - Lexmark 5500 | Setup Guide - Page 49
Registering with a Windows NT domain server Note: In order to register the MFP with a Windows NT domain, you must have an administrator account name and password for the intended domain. To use Windows NT Authentication as a way of restricting or tracking access to your MFP, you must first register - Lexmark 5500 | Setup Guide - Page 50
Step 8: Verify MFP setup Making a test copy Sending a test fax Make a one-page copy and test the automatic document feeder: 1 Place your document faceup in the automatic document feeder. 2 Press the green Start button to the right of the touch screen (Copy is the default setting for the MFP). Send - Lexmark 5500 | Setup Guide - Page 51
documentation for assistance with setting up a computer for network printing. Your printer supports an optional finisher. To install the finisher, refer to finisher setup guide. When you complete finisher installation, return to Step 9: "Distribute MFP user instructions" on page 48 in this book. 47 - Lexmark 5500 | Setup Guide - Page 52
the MFP CD, and manually deliver them to users. • Copy the PDF containing the user instructions and store it in a convenient common location on your network or Intranet. The PDF is stored in the Pubs directory on the MFP CD. • Browse the Lexmark™ Web site (www.lexmark.com) and access the information - Lexmark 5500 | Setup Guide - Page 53
Limiting MFP use Note: Profiles are jobs whose parameters have been set at a remote location and then sent to the scanner. Selecting a Profile entry will start the job. Note: If a function access setting is changed to require users to identify themselves, an authentication method other than "Guest" - Lexmark 5500 | Setup Guide - Page 54
contact Lexmark customer support at http://support.lexmark.com.If you are still having problems, contact the place where you bought your MFP. A red exclamation point appears over the Copy icon on the Home screen. • Touch the Copy icon. Follow the instructions on the screen. • Make sure the printer - Lexmark 5500 | Setup Guide - Page 55
phone numbers and Web sites.Contact the place where you bought your MFP. Solve setup problems 51 - Lexmark 5500 | Setup Guide - Page 56
Maintain your scanner Clearing a paper jam 1 Press the release button on the automatic document feeder and then open the cover. 2 Carefully pull out the jammed paper. If you cannot remove the jammed paper, open the document cover and move the roller lever forward. Then carefully pull out the - Lexmark 5500 | Setup Guide - Page 57
the automatic document feeder. Make sure the cover is closed securely. Cleaning the automatic document feeder The scanner parts can become contaminated with ink, toner particles, or paper coatings. Clean the scanner feed rollers if documents do not feed smoothly or easily, or if several pages feed - Lexmark 5500 | Setup Guide - Page 58
Cleaning the scanner glass 6 Close the automatic document feeder. Make sure the cover is closed securely. 7 Reconnect the power and turn the scanner back on. 1 Open the document cover. Glass 2 Dampen a clean, lint-free cloth or cotton swab with isopropyl alcohol (95%). 3 Wipe the scanner glass - Lexmark 5500 | Setup Guide - Page 59
scanner Warning: Failure to lock the scan mechanism before moving the scanner can cause internal damage. If you need to transport the scanner, follow these instructions to relock the scanner: 1 Turn the scanner off. 2 Open the document cover. Maintain your scanner 55 - Lexmark 5500 | Setup Guide - Page 60
3 Turn the scanner on. 4 When the scanning mechanism reaches the far left side of the scanner glass, quickly turn the scanner off. 5 Move the switch to the locked position. CAUTION: The combined scanner and automatic document feeder weighs 29 kg (64 Ib) and requires at least two people to lift it - Lexmark 5500 | Setup Guide - Page 61
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this A computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel attach or 12A2405 for USB attach. Use - Lexmark 5500 | Setup Guide - Page 62
has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the be provided to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack. A plug and jack used to connect this - Lexmark 5500 | Setup Guide - Page 63
uninterrupted service. If trouble is experienced with this equipment, for repair or warranty information, launch the MFP CD, and then click Contact Lexmark to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an AC surge arrestor in - Lexmark 5500 | Setup Guide - Page 64
in Germany This equipment requires a German billing tone filter Lexmark part number 14B5123 to be installed on any line which this equipment in Switzerland This equipment requires a Swiss billing tone filter Lexmark part number 14B5109 to be installed on any line which receives metering pulses - Lexmark 5500 | Setup Guide - Page 65
P/N 10P0038 E.C. 1P0011 Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2003 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550 www.lexmark.com
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www.lexmark.com
Printer and Scanner
Setup Guide
5500 MFP Option
August 2003