Lexmark C534n User's Guide - Page 87
Paper jam message remains after jam is cleared
UPC - 734646258524
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Paper jam message remains after jam is cleared Cause The entire paper path was not cleared, or pressed. was not Solution Clear media from the entire paper path, and then press . Page that jammed does not reprint after you clear the jam Cause Jam Recovery in the Setup menu is set to Off. Solution Set Jam Recovery to Auto or On: 1 Press . 2 Press until Settings appears, and then press . 3 Press until Setup Menu appears, and then press . 4 Press until Print Recovery appears, and then press . 5 Press until Jam Recovery appears, and then press . 6 Press until On or Auto appears, and then press . Solving print quality problems Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 From the control panel, press and hold and while turning the printer on. 3 Release both buttons when Performing Self Test appears. The printer performs its power-on sequence, and then CONFIG MENU appears. 4 Press until Prt Quality Pgs appears, and then press . The pages are formatted. Printing Quality Test Pages appears, and then the pages print. The message remains on the control panel until all the pages print. 5 After the print quality test pages print, press until Exit Config Menu appears, and then press . The information in the following topics may help you solve print quality problems. If these suggestions still do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Troubleshooting 87