Lexmark C534n User's Guide - Page 89

Dark lines, Light colored line, white line, or incorrectly colored line, Streaked horizontal lines - photoconductor unit

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10 Press . 11 Press until Exit Config Menu appears, and then press . Resetting the Printer appears briefly, followed by a clock, and then Ready appears. Dark lines Example ABCDE ABCDE ABCDE Cause Toner cartridge(s), photoconductor, or transfer belt is defective. Solution • If the problem is on the front (print side) of the page: 1 Replace the toner cartridge(s) causing the line. 2 If the problem still occurs, replace the photoconductor unit. • If the problem is on the back of the page, replace the transfer belt. Light colored line, white line, or incorrectly colored line Example ABCDE ABCDE Cause Toner cartridge is defective. Photoconductors are defective. Transfer belt is defective. Printhead lenses are dirty. Solution Replace the color cartridge causing the line. Replace the photoconductor units. Replace the transfer belt. Clean the printhead lenses. Streaked horizontal lines Example ABCDE ABCDE ABCDE Cause A toner cartridge is defective, empty, or worn. Fuser is defective or worn. Photoconductors may be defective. Solution Replace the toner cartridge. Replace the fuser. Replace the photoconductor units. Troubleshooting 89

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10
Press
.
11
Press
until
Exit Config Menu
appears, and then press
.
Resetting the Printer
appears briefly, followed by a clock, and then
Ready
appears.
Dark lines
Example
Cause
Solution
ABCDE
ABCDE
ABCDE
Toner cartridge(s), photoconductor, or
transfer belt is defective.
•
If the problem is on the front (print side)
of the page:
1
Replace the toner cartridge(s)
causing the line.
2
If the problem still occurs, replace
the photoconductor unit.
•
If the problem is on the back of the page,
replace the transfer belt.
Light colored line, white line, or incorrectly colored line
Example
Cause
Solution
ABCDE
ABCDE
Toner cartridge is defective.
Replace the color cartridge causing the
line.
Photoconductors are defective.
Replace the photoconductor units.
Transfer belt is defective.
Replace the transfer belt.
Printhead lenses are dirty.
Clean the printhead lenses.
Streaked horizontal lines
Example
Cause
Solution
ABCDE
ABCDE
ABCDE
A toner cartridge is defective,
empty, or worn.
Replace the toner cartridge.
Fuser is defective or worn.
Replace the fuser.
Photoconductors may be
defective.
Replace the photoconductor units.
Troubleshooting
89