Lexmark C6160 User Guide

Lexmark C6160 Manual

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  • Lexmark C6160 | User Guide - Page 1
    C6100 Series User's Guide January 2016 Machine type(s): 5063 Model(s): 539 www.lexmark.com
  • Lexmark C6160 | User Guide - Page 2
    Learning about the printer 8 Finding information about the printer...8 Selecting a location for the printer...9 Printer configurations...10 Attaching up Forms and Favorites...16 Configuring Eco‑Settings...17 Using Customer Support...17 Using QR Code Generator...17 Setting up Device Quotas...17 Using
  • Lexmark C6160 | User Guide - Page 3
    ...67 Paper jam in the standard bin...68 Paper jam in door B...69 Paper jam in the finisher bin...72 Staple jam in door G...74 Troubleshooting 77 Network connection problems...77
  • Lexmark C6160 | User Guide - Page 4
    Contents 4 Hardware options problems...79 Paper feed problems...81 Printing problems...84 Color quality problems...103 Contacting customer support...106 Upgrading and migrating 107 Hardware...107 Software...119 Firmware...120 Notices...122 Index...126
  • Lexmark C6160 | User Guide - Page 5
    printer and may result in a risk of fire, property damage, or poor printer performance. CAUTION-POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer for signs of such problems. Remove the power cord
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    printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark specified in the User's Guide may result in hazardous radiation to the manufacturer's instructions and local regulations
  • Lexmark C6160 | User Guide - Page 7
    described in the user documentation, to a service representative. This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print
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    tips, instructions, and reference material. Go to http://infoserve.lexmark.com/ids/ and select your product. Help Menu Pages-The guides may be available on the printer firmware and at http://support.lexmark.com. Lexmark Accessibility Guide-The guide is available at http://support.lexmark.com. Help
  • Lexmark C6160 | User Guide - Page 9
    Learning about the printer 9 What are you looking for? Find it here The latest supplemental information, updates, and customer support: • Documentation • Driver downloads • Live chat support • E‑mail support • Voice support http://support.lexmark.com Note: Select your country or region, and
  • Lexmark C6160 | User Guide - Page 10
    may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. You can configure your printer by adding three optional 550‑sheet trays or an optional 2200‑sheet tray.
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    Learning about the printer 11 1 Control panel 2 Staple finisher 3 Standard bin 4 Standard 550‑sheet tray 5 Optional 550‑sheet Damage: Do not touch the USB cable, any wireless network adapter, or the printer in the area shown while actively printing. Loss of data or a malfunction can occur.
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    12 Use the To 1 USB printer port Connect the printer to a computer. 2 Ethernet port Connect the printer to an Ethernet network. 3 USB ports Attach a keyboard. 4 Printer power cord socket Connect the printer to a properly grounded electrical outlet. Using the control panel 1 2 3 4 Use
  • Lexmark C6160 | User Guide - Page 13
    from Sleep or Hibernate mode. 5 Stop or Cancel button Stop the current job. 6 Indicator light Check the status of the printer. 7 Volume buttons Adjust the volume of the headset or speaker. 8 Headset or speaker port Attach a headset or speaker. 9 Backspace button Move the cursor backward
  • Lexmark C6160 | User Guide - Page 14
    You can also access this setting by touching the top section of the home screen. 3 Change Language Change the language on the printer display. 4 Settings Access the printer menus. 5 USB Drive View, select, or print photos and documents from a flash drive. 6 Held Jobs Show all the current held
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    Alerts Image Power Management XPS Information Sent to Lexmark PDF Accessibility HTML Restore Factory Defaults PostScript Maintenance PCL Remote Operator Panel PPDS Visible Home Screen Icons Site Map Update Firmware About This Printer Paper Network/Ports USB Drive Tray Configuration
  • Lexmark C6160 | User Guide - Page 16
    up and using the home screen applications Customizing the home screen 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123
  • Lexmark C6160 | User Guide - Page 17
    . Note: For information on configuring the application settings, see the Customer Support Administrator's Guide. Using QR Code Generator You may need administrative rights to access the application. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the
  • Lexmark C6160 | User Guide - Page 18
    For information on how to configure the application and its security settings, see the Device Quotas Administrator's Guide. Using Google Drive Printing a document Note: Make sure that the printer is connected to your Google account. 1 From the home screen, touch Google Drive. 2 If prompted, type your
  • Lexmark C6160 | User Guide - Page 19
    instability, load each tray separately. Keep all other trays closed until needed. 1 Pull out the tray. Note: Do not remove trays while the printer is busy. 2 Adjust the guides to match the size of the paper you are loading. Note: Use the indicators on the bottom of the tray to position the
  • Lexmark C6160 | User Guide - Page 20
    Loading paper and specialty media 20 3 Flex, fan, and align the paper edges before loading. 4 Load the paper with the printable side faceup. Notes: • Load letterhead faceup with the header on the left side of the tray for one‑sided printing. • Load letterhead facedown with the header on the right
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    Loading paper and specialty media 21 Loading the multipurpose feeder 1 Open the multipurpose feeder. 2 Adjust the guide to match the size of the paper you are loading. 3 Flex, fan, and align the paper edges before loading. 4 Load the paper. • Load paper, card
  • Lexmark C6160 | User Guide - Page 22
    the left side of the paper guide. Load European envelopes with the flap side up and entering the printer first. Warning-Potential Damage: Do paper size and type settings from the printer control panel. Warning-Potential Damage: The temperature of the fuser varies according to the specified paper
  • Lexmark C6160 | User Guide - Page 23
    covers. Printing from a computer Note: For specialty media such as labels, card stock, and envelopes, set the paper size and type in the printer before sending the print job. 1 With a document open, click File > Print. 2 If necessary, adjust the settings. 3 Send the print job. Printing forms 1 From
  • Lexmark C6160 | User Guide - Page 24
    S70 (16GB and 32GB) • SanDisk Cruzer (16GB and 32GB) • PNY Attaché (16GB and 32GB) Notes: - The printer supports high‑speed USB flash drives with full‑speed standard. - USB flash drives must support the File Allocation Table (FAT) system. File types Documents: • .doc or .docx • .xls or .xlsx • .ppt
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    Expiration Set the amount of time before confidential jobs are automatically deleted from the printer memory. Note: Confidential held jobs are stored in the printer until you log in and release or delete them manually. Repeat Job Expiration Set the amount of time before repeat jobs are deleted from
  • Lexmark C6160 | User Guide - Page 26
    PCL Fonts or PostScript Fonts. Printing a directory list From the home screen, touch Settings > Reports > Print > Print Directory. Canceling a print job From the printer control panel 1 From the home screen, touch Job Queue. Note: You can also access this setting by touching the top section of the
  • Lexmark C6160 | User Guide - Page 27
    all information on nonvolatile memory check box, and then touch ERASE. 3 Follow the instructions on the display. Erasing printer hard disk memory 1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase. 2 Select the Sanitize all information on hard disk check box, and
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    erases the contents of the hard disk. If necessary, back up important data from the printer before starting the encryption. 2 Follow the instructions on the display. Notes: • Do not turn off the printer during the encryption process. Loss of data can occur. • Disk encryption can take from several
  • Lexmark C6160 | User Guide - Page 29
    high‑security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer-or its hard disk-is removed from your premises. • Degaussing-Flushes the hard disk with a magnetic field that erases stored
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    For more information, see the documentation that came with your access point. • A wireless network adapter is installed in your printer. For more information, see the instructions that came with the adapter. Using the Push Button method 1 From the control panel, navigate to: Settings > Network/Ports
  • Lexmark C6160 | User Guide - Page 31
    then select + > IP. 2 Type the IP address in the address field. 3 Apply the changes. Setting up serial printing (Windows only) 1 Set the parameters in the printer. a From the control panel, navigate to the menu for the port settings. b Locate the menu for the serial port settings, and then adjust the
  • Lexmark C6160 | User Guide - Page 32
    : You can also access this setting by touching the top section of the home screen. Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may affect the performance, reliability, or life
  • Lexmark C6160 | User Guide - Page 33
    to fail before toner exhaustion. Item Worldwide BSD Black 24B5998 Cyan 24B5995 Magenta 24B5996 Yellow 24B5997 BSD LAD Black 24B2126 Cyan 24B1198 Magenta 24B1249 Yellow 24B2074 Ordering a photoconductor unit Item Photoconductor unit (1 pack) Photoconductor unit (3 pack) Part
  • Lexmark C6160 | User Guide - Page 34
    Part number 25A0013 Ordering a waste toner bottle Item Waste toner bottle Part number 72K0W00 Configuring supply notifications 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears
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    Maintaining the printer 35 2 Open door A. 3 Remove the waste toner bottle.
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    Maintaining the printer 36 4 Remove the imaging unit. 5 Remove the developer unit. 6 Unpack the new developer unit, and then remove the packing material. 7 Insert the new developer unit.
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    37 8 Insert the imaging unit. 9 Insert the waste toner bottle. 10 Close doors A and B. Replacing the fuser 1 Turn off the printer. 2 Open door B. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before
  • Lexmark C6160 | User Guide - Page 38
    Maintaining the printer 38 3 Remove the fuser. 4 Unpack the new fuser. 5 Clean the fuser lens using the cotton swab that came with the package.
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    39 6 Insert the new fuser until it clicks into place. 7 Close door B. 8 Turn on the printer. Replacing a photoconductor unit 1 Open door B. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching
  • Lexmark C6160 | User Guide - Page 40
    Maintaining the printer 40 2 Open door A. 3 Remove the waste toner bottle.
  • Lexmark C6160 | User Guide - Page 41
    the packing material. Warning-Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future
  • Lexmark C6160 | User Guide - Page 42
    Maintaining the printer 42 8 Insert the imaging unit. 9 Insert the waste toner bottle. 10 Close doors A and B. Replacing an imaging unit 1 Open door B. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before
  • Lexmark C6160 | User Guide - Page 43
    Maintaining the printer 43 2 Open door A. 3 Remove the waste toner bottle.
  • Lexmark C6160 | User Guide - Page 44
    Maintaining the printer 44 4 Remove the imaging unit. 5 Unpack the new imaging unit, and then remove the packing material. Warning-Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning
  • Lexmark C6160 | User Guide - Page 45
    Maintaining the printer 45 7 Insert the waste toner bottle. 8 Close doors A and B. Replacing a toner cartridge 1 Open door A. 2 Remove the toner cartridge. 3 Unpack the new toner cartridge.
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    Maintaining the printer 46 4 Insert the new toner cartridge until it clicks into place. 5 Close door A. Replacing the waste toner bottle 1 Open door A. 2 Remove the waste toner bottle. 3 Unpack the new waste toner bottle.
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    Maintaining the printer 47 4 Insert the new waste toner bottle. 5 Close door A. Replacing the transfer belt 1 Turn off the printer. 2 Open door B. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before
  • Lexmark C6160 | User Guide - Page 48
    Maintaining the printer 48 3 Open door A. 4 Remove the waste toner bottle. 5 Open door A1.
  • Lexmark C6160 | User Guide - Page 49
    Maintaining the printer 49 6 Remove the transfer belt. 7 Unpack the new transfer belt, and then remove the packing material. Warning-Potential Damage: Do not expose the transfer belt to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-
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    50 9 Close door A1. 10 Insert the waste toner bottle. 11 Close doors A and B. 12 Turn on the printer. Replacing the transfer roller 1 Open door B. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before
  • Lexmark C6160 | User Guide - Page 51
    Maintaining the printer 51 2 Remove the transfer roller. 3 Unpack the new transfer roller. Note: Do not remove the white packing material. 4 Insert the new transfer roller.
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    Maintaining the printer 52 5 Remove the white packing material. 6 Close door B. Replacing the pick roller Replacing the pick roller in the 550‑sheet tray 1 Turn off the printer. 2 Remove the tray.
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    Maintaining the printer 53 3 Remove the pick roller. 4 Unpack the new pick roller.
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    Maintaining the printer 54 5 Insert the new pick roller until it clicks into place. 6 Insert the tray. 7 Turn on the printer.
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    Maintaining the printer 55 Replacing the pick roller in the 2200‑sheet tray 1 Turn off the printer. 2 Pull out, and then unlock the tray. 3 Remove the tray. 4 Remove the pick roller. 5 Unpack the new pick roller.
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    Maintaining the printer 56 6 Insert the new pick roller until it clicks into place. 7 Insert the tray. 8 Turn on the printer.
  • Lexmark C6160 | User Guide - Page 57
    Maintaining the printer 57 Replacing the separator bracket 1 Pull out the tray. 2 Remove the separator bracket. 3 Unpack the new separator bracket. 4 Insert the new separator bracket until it clicks into place. 5 Insert the tray.
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    Maintaining the printer 58 Replacing the staple cartridge unit Replacing the staple cartridge in the staple finisher 1 Open door G. 2 Remove the staple cartridge. 3 Unpack the new staple cartridge.
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    Maintaining the printer 59 4 Insert the new staple cartridge until it clicks into place. 5 Close door G. Replacing the staple cartridge holder in the staple finisher 1 Open door G.
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    Maintaining the printer 60 2 Pull out the staple cartridge holder. 3 Remove the staple cartridge from the holder. 4 Unpack the new staple cartridge holder. 5 Insert the staple cartridge into the new holder until it clicks into place.
  • Lexmark C6160 | User Guide - Page 61
    the trays. Do not try to lift the printer and the trays at the same time. • Always use the handholds on the printer to lift it. • Any cart used to move the printer must have a surface able to support the full footprint of the printer. • Any cart used to move the hardware options must have
  • Lexmark C6160 | User Guide - Page 62
    that there is adequate clearance around the printer. Note: Damage to the printer caused by improper moving is not covered by the printer warranty. Shipping the printer For shipping instructions, go to http://support.lexmark.com or contact customer support. Saving energy and paper Setting up power
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    Lexmark packaging Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are to return the cartridges are also recycled. To return Lexmark cartridges for reuse or recycling, follow the instructions that came with the cartridge and use the prepaid
  • Lexmark C6160 | User Guide - Page 64
    tray. Load paper as shown in the illustration. • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper • Use only recommended paper or specialty media
  • Lexmark C6160 | User Guide - Page 65
    Identifying jam locations Notes: • When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed page has to On or Auto, the printer reprints jammed pages. Jam locations 1 Multipurpose feeder 2 Duplex unit 3 Fuser 4 Standard bin 5 Door G 6 Door F 7 Trays
  • Lexmark C6160 | User Guide - Page 66
    Clearing jams 66 Paper jam in trays 1 Pull out the tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Insert the tray. 4 Open the tray cover.
  • Lexmark C6160 | User Guide - Page 67
    paper. Note: Make sure that all paper fragments are removed. 3 Open door B, and then remove any paper fragments. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
  • Lexmark C6160 | User Guide - Page 68
    paper. Note: Make sure that all paper fragments are removed. 2 Open door B, and then remove any paper fragments. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
  • Lexmark C6160 | User Guide - Page 69
    Clearing jams 69 3 Close door B. Paper jam in door B Paper jam in the fuser 1 Open door B. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 2 Remove the jammed paper. Note:
  • Lexmark C6160 | User Guide - Page 70
    Clearing jams 70 3 Open the fuser access door. 4 Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Lexmark C6160 | User Guide - Page 71
    Clearing jams 71 5 Close door B. Paper jam in the duplex unit 1 Open door B. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 2 Remove the jammed paper. Note:
  • Lexmark C6160 | User Guide - Page 72
    Clearing jams 72 3 Open the duplex cover. 4 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 5 Close the duplex cover and door B. Paper jam in the finisher bin 1 Remove the jammed paper. Note: Make sure that all paper fragments are removed.
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    Clearing jams 73 2 Open door F. 3 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 4 Close door F.
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    Clearing jams 74 Staple jam in door G 1 Open door G. 2 Pull out the staple cartridge holder.
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    Clearing jams 75 3 Open the staple guard, and then remove the loose staples. Note: Do not insert the staples that came out of the cartridge. 4 Close the staple guard.
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    Clearing jams 76 5 Insert the staple cartridge holder. 6 Close door G.
  • Lexmark C6160 | User Guide - Page 77
    Troubleshooting 77 Troubleshooting Network connection problems Embedded Web Server does not open Action Step 1 Check if you are using a supported . Go to step 3. Is the printer IP address correct? Step 3 Check if the printer is on. Go to step 4. Is the printer on? Step 4 Check if the network
  • Lexmark C6160 | User Guide - Page 78
    if the front USB port is disabled. Contact customer The problem is support. solved. Does the problem remain? Enabling the USB port From the home screen, touch Settings > Network/Ports > USB > Enable USB Port. Checking the printer connectivity 1 From the home screen, touch Settings > Reports
  • Lexmark C6160 | User Guide - Page 79
    Troubleshooting 79 Hardware options problems Cannot detect internal option Action Yes Step 1 The problem is Turn off the printer, wait for about 10 option is available in the print driver. Note: If necessary, manually add the internal option in the print driver to make it available for print
  • Lexmark C6160 | User Guide - Page 80
    Troubleshooting 80 Internal solutions port does not operate correctly Action Yes Step 1 an internal solutions port" on page 108. Note: Use a supported ISP. The problem is solved. Does the ISP operate correctly? Step 3 The problem is Check the cable and the ISP connection. solved. a Use
  • Lexmark C6160 | User Guide - Page 81
    Troubleshooting 81 Paper feed problems Envelope seals when printing Action Yes 1 Use envelopes flaps. 2 Resend the print job. Does the envelope seal when printing? Contact customer support. No The problem is solved. Collated printing does not work Action Step 1 a From the home screen, touch
  • Lexmark C6160 | User Guide - Page 82
    Troubleshooting 82 Paper curl Action Step 1 Move the paper guides in the tray to the correct position for the paper loaded. Yes Go to step 2. No The problem the printer control panel. b Resend the print job. The problem is solved job. Contact customer The problem is support. solved. Is the
  • Lexmark C6160 | User Guide - Page 83
    Troubleshooting 83 Action Yes Step 2 a From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type. b Set the paper size and type to match the paper loaded in the linked trays. c Print the document. The problem Contact customer The problem is support. solved. Do paper
  • Lexmark C6160 | User Guide - Page 84
    Troubleshooting 84 Printing problems Confidential and other held documents do not print Action Yes Step 1 The problem is documents printed? Step 4 a Delete some held jobs to free up printer memory. b Resend the print job. The problem is solved. Are the documents printed? No Go to step 2. Go
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    Troubleshooting 85 Action Step 5 a Add printer memory. b Resend the print job. Are the documents printed? Yes The problem is solved. No Contact customer support. Slow printing Action Step 1 a Make sure that the printer is not in Eco‑Mode. b Resend the print job. Is the printer still printing
  • Lexmark C6160 | User Guide - Page 86
    on. b Resend the print job. Is the document printed? Step 5 a Remove, and then reinstall the printer software. Note: The printer software is available at http://support.lexmark.com. b Resend the print job. The problem is solved. Is the document printed? No Go to step 2. Go to step 3. Go to step
  • Lexmark C6160 | User Guide - Page 87
    Troubleshooting than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: To avoid damage, do not touch the underside imaging kit. b Resend the print job. No The problem is solved. Is the printer still printing blank or white pages? Step 2 Contact customer
  • Lexmark C6160 | User Guide - Page 88
    dark? Step 2 a Depending on your operating system, reduce the toner darkness from the Printing Preferences or Print dialog. Note: You can also change the settings on the printer control panel. b Resend the print job. Go to step 3. The problem is solved. Is the print still too dark? Step 3 Go
  • Lexmark C6160 | User Guide - Page 89
    also change the settings on the printer control panel. b Resend the print job. The problem is solved. Do ghost images still appear on prints? Step 3 Contact customer Replace the imaging unit or imaging kit, and then resend the print support. job. The problem
  • Lexmark C6160 | User Guide - Page 90
    Troubleshooting 90 Action Yes Step 1 a Depending on your operating system, decrease the toner darkness from the Printing Preferences or Print dialog. Go to step 2. Note: You can also change the settings on the printer control panel. b Resend the print job. No The problem is solved. Does gray
  • Lexmark C6160 | User Guide - Page 91
    Troubleshooting 91 • You can also change the settings on the printer control panel. b Resend the print job. No The problem is solved. Do horizontal dark lines still appear on or imaging kit, and then resend the print support. job. The problem is solved. Do horizontal dark lines still appear on
  • Lexmark C6160 | User Guide - Page 92
    Troubleshooting settings on the printer control panel. b Resend the print job. The problem is solved. b Resend the print job. The problem is solved. Do horizontal white lines still can cause print quality problems. Warning-Potential Damage: the print job. The problem is solved. Do horizontal
  • Lexmark C6160 | User Guide - Page 93
    Troubleshooting 93 Action Yes Step 1 The problem is a Move the paper guides in the tray to the correct position for the solved. paper loaded. b Resend the print job. Are the margins correct? Step 2 The problem is a Depending on your operating system, specify the paper size solved. from
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    Step 2 Go to step 3. a Depending on your operating system, increase the toner darkness from the Printing Preferences or Print dialog. Note: You can also change the settings on the printer control panel. b Resend the print job. The problem is solved. Is the print still too light? Step 3 Go to
  • Lexmark C6160 | User Guide - Page 95
    to use it. b Resend the print job. Yes Go to step 6. No The problem is solved. Is the print still too light? Step 6 Contact customer Replace the imaging unit or imaging kit, and then resend the print support. job. Warning-Potential Damage: Do not expose the imaging unit or imaging kit to
  • Lexmark C6160 | User Guide - Page 96
    Troubleshooting 96 Print crooked or skewed AAABBBC)CCDDD)EEE Action Yes Step 1 Go to step 2. a Move the paper guides in the tray to the correct position for the paper loaded. b Resend the print job. No The problem is solved. Is the print still crooked or skewed? Step 2 a Load paper from
  • Lexmark C6160 | User Guide - Page 97
    photoconductor unit. • If the distance between the defects equals 42.0 mm (1.65 in.), then replace the developer unit. Take note of the The problem is solved. distance, and then contact customer support or your service .), then replace the fuser. 2 Resend the problem is solved. Is the printer
  • Lexmark C6160 | User Guide - Page 98
    Troubleshooting 98 Text or images cut off Leading edge ABCDE ABCDE ABCDE Trailing edge Action Yes Step 1 Go to step 2. a Move the paper guides in the tray to the correct position for the paper loaded. b Resend the print job. No The problem is solved. Is the page or image still clipped?
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    Troubleshooting Toner easily rubs off ABC DEF Leading edge Trailing edge Action also change the settings on the printer control panel. 2 Resend the print job. Does the toner still rub off? Yes Contact customer support. Uneven print density 99 No The problem is solved. Action Yes Replace
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    Troubleshooting settings on the printer control panel. b Resend the print job. No The problem is solved. job. Go to step 3. The problem is solved. Do vertical dark lines or can cause print quality problems. Warning-Potential Damage: To the print job. The problem is solved. Do vertical
  • Lexmark C6160 | User Guide - Page 101
    Troubleshooting on the printer control panel. b Resend the print job. No The problem is solved. b Resend the print job. The problem is solved. Do vertical white lines may cause print quality problems. Warning-Potential Damage: To Resend the print job. The problem is solved. Do vertical
  • Lexmark C6160 | User Guide - Page 102
    Troubleshooting 102 The printer is not responding Action Step 1 Connect the power cord to the electrical outlet. Yes The problem the printer • The Ethernet cable with the Ethernet port on the printer Go to step 7. Is the printer responding? Step 7 Install the correct print driver. The problem
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    Troubleshooting 103 Action Yes Step 8 The problem is Turn off the printer, wait for about 10 seconds, and then turn it back solved. on. Is the printer responding? Job prints from the wrong tray or on the wrong paper Action Step 1 a Check if you are printing on a supported paper. b Print
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    used to reproduce a particular color. Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature. Printing presses, inkjet printers, and color laser printers create colors in this manner. How is color specified in a document
  • Lexmark C6160 | User Guide - Page 105
    Troubleshooting 105 How does the printer know what color to print? When printing a document, information describing the type and color of each object is sent to the printer a particular color‑matching problem depends on: • The Color Correction setting being used (Auto, Off, or Manual) • The type of
  • Lexmark C6160 | User Guide - Page 106
    your printer problem or provide assistance through Assisted Service where the service representative can remotely connect to your computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help you successfully use your Lexmark product. Telephone support is
  • Lexmark C6160 | User Guide - Page 107
    of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the
  • Lexmark C6160 | User Guide - Page 108
    card until it clicks into place. 5 Reattach the access cover. 6 Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical
  • Lexmark C6160 | User Guide - Page 109
    Upgrading and migrating 109 3 Unpack the internal solutions port (ISP) kit. 1 ISP 2 Mounting bracket 3 Thumbscrews 4 If necessary, remove the printer hard disk.
  • Lexmark C6160 | User Guide - Page 110
    Upgrading and migrating 110 5 Insert the bracket into the board until it clicks into place. 6 Attach the ISP to the bracket.
  • Lexmark C6160 | User Guide - Page 111
    Upgrading and migrating 111 7 If necessary, attach the hard disk to the ISP. a Remove the hard disk bracket. b Connect the hard disk to the ISP. Warning-Potential Damage: Do not touch or press the center of the hard disk.
  • Lexmark C6160 | User Guide - Page 112
    of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the
  • Lexmark C6160 | User Guide - Page 113
    the card and the controller board. 5 Reattach the access cover. 6 Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical
  • Lexmark C6160 | User Guide - Page 114
    and migrating 114 Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board components or connectors. 3 Unpack the hard disk. 4 Attach the hard disk to the controller board
  • Lexmark C6160 | User Guide - Page 115
    Upgrading and migrating 115 If an internal solutions port (ISP) is installed, then do the following: a Remove the hard disk bracket. b Attach the hard disk to the ISP.
  • Lexmark C6160 | User Guide - Page 116
    or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet, and then from the
  • Lexmark C6160 | User Guide - Page 117
    cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. 7 Turn on the printer. If necessary, manually add the tray in the print driver to make it available for print jobs. For more information, see "Adding available options in the print
  • Lexmark C6160 | User Guide - Page 118
    Upgrading and migrating 118 • Printer • Staple finisher Installing the staple finisher 1 Turn off the printer. 2 Open door A. 3 Remove the paper bail. 4 Remove the standard bin insert.
  • Lexmark C6160 | User Guide - Page 119
    8 Close door A. 9 Turn on the printer. Software Installing the printer software 1 Obtain a copy of the software installer package. 2 Run the installer, and then follow the instructions on the computer screen. 3 For Macintosh users, add the printer. Note: Obtain the printer IP address from the TCP/IP
  • Lexmark C6160 | User Guide - Page 120
    options. 3 Apply the changes. Firmware Exporting or importing a configuration file You can export the configuration settings of your printer into a text file, and Configuration or Import Configuration. b Follow the instructions on the screen. Updating firmware Some applications require a minimum device
  • Lexmark C6160 | User Guide - Page 121
    Upgrading and migrating 121 For more information on updating the device firmware, contact your Lexmark representative. 1 From the Embedded Web Server, click Settings > Device > Update Firmware. 2 Browse to locate the required flash file. 3 Apply the changes.
  • Lexmark C6160 | User Guide - Page 122
    and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit http://support.lexmark.com. For information on supplies and downloads, visit www
  • Lexmark C6160 | User Guide - Page 123
    Notices 123 Trademarks Lexmark and the Lexmark logo are trademarks of Lexmark International, Inc., registered in the United of printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer
  • Lexmark C6160 | User Guide - Page 124
    your product. 1-meter average sound pressure, dBA Printing 56 (one-sided); 57 (two-sided) Ready 14 Values are subject to change. See www.lexmark.com for current values. Static sensitivity notice This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without
  • Lexmark C6160 | User Guide - Page 125
    laser that is nominally 20-milliwatts operating in the wavelength region of 755-800 nanometers and enclosed in a non-serviceable printhead assembly. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user
  • Lexmark C6160 | User Guide - Page 126
    32 cleaning the printer 32 Color Correction manual 104 Color Correction Content 104 color quality, troubleshooting print appears tinted 105 confidential print jobs 25 configuring supply notifications, imaging unit 34 supply notifications, maintenance kit 34 supply notifications, toner cartridge 34 con
  • Lexmark C6160 | User Guide - Page 127
    interface card troubleshooting 80 parts status checking 32 personal identification number method 30 photoconductor unit ordering 33 replacing 39 pick roller replacing 52 port settings configuring 31 power button light printer status 13 power cord socket 11 print driver hardware options, adding
  • Lexmark C6160 | User Guide - Page 128
    adding 17 R recycling Lexmark packaging 63 Lexmark products 63 toner cartridges 63 repeat print jobs 25 printing from a Macintosh computer 25 printing from Windows 25 repeating print defects 96 replacing a developer unit 34 replacing a photoconductor unit 39 replacing a toner cartridge 45 replacing
  • Lexmark C6160 | User Guide - Page 129
    recycling 63 toner darkness adjusting 103 transfer belt replacing 47 transfer roller replacing 50 transparencies loading 21 trays linking 22 loading 19 unlinking 22 troubleshooting cannot open Embedded Web Server 77 contacting customer support 106 FAQ about color printing 104 printer is not
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C6100 Series
User's Guide
January 2016
www.lexmark.com
Machine type(s):
5063
Model(s):
539