Lexmark C770 User's Guide
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- Lexmark C770 | User's Guide - Page 1
C770, C772 User's Guide October 2007 Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2006 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550 - Lexmark C770 | User's Guide - Page 2
described in the operating instructions, to a professional service person. • This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for - Lexmark C770 | User's Guide - Page 3
...44 Chapter 3: Media specifications 46 Media guidelines ...46 Storing paper ...48 Storing media ...52 Identifying media sources and specifications 52 Chapter 4: Maintaining the printer 58 Determining the status of supplies ...58 Conserving supplies ...59 Ordering supplies ...59 Contents 3 - Lexmark C770 | User's Guide - Page 4
...85 Configuring printer alerts ...86 Chapter 7: Troubleshooting 87 Online customer support ...87 Calling for service ...87 Checking an unresponsive printer ...87 Printing multi-language PDFs ...87 Solving printing problems ...88 Solving mailbox problems ...89 Solving option problems ...90 Solving - Lexmark C770 | User's Guide - Page 5
printer, turn the printer off and unplug the power cord before continuing. • High capacity feeder (2000-sheet drawer) • Optional drawers • Duplex unit • Printer • Output options The instructions • Memory cards - Printer memory - Flash memory - Fonts • Firmware cards - Bar Code - IPDS and SCS/TNe - Lexmark C770 | User's Guide - Page 6
not be available on some models. Installing a 2000-sheet drawer Your printer supports one optional 2000-sheet drawer. Warning: If you have an optional duplex of the drawer, if necessary. Note: You will install the power cord for the 2000-sheet drawer later. 5 Continue with Installing a 500-sheet - Lexmark C770 | User's Guide - Page 7
and removing options Installing a 500-sheet drawer Your printer supports up to three additional 500-sheet drawers. However remove any packing material. 2 Place the drawer in the location you have chosen for your printer, or install it on another drawer. To install it on another drawer: a Align the - Lexmark C770 | User's Guide - Page 8
and removing options Installing a duplex unit Your printer supports an optional duplex unit that lets you print and remove any packing material. 2 Place the duplex unit in the location you have chosen for your printer or install it on a 500-sheet drawer. To install it on a 500-sheet drawer: a - Lexmark C770 | User's Guide - Page 9
: a Align the positioning posts on the duplex or 500-sheet drawer with the holes in the printer. b Lower the printer into place. Make sure it is seated securely. Installing an output expander Your printer supports an optional output expander that lets you stack up to 650 sheets of paper in one bin - Lexmark C770 | User's Guide - Page 10
Installing and removing options 5 Attach the printer top cover to the output expander. 6 Attach the output expander paper bail to the top cover. Installing an output expander 10 - Lexmark C770 | User's Guide - Page 11
Installing and removing options Installing a 5-bin mailbox Your printer supports a 5-bin mailbox that lets you collate and stack up to 500 sheets of paper. Note: After you unpack the mailbox, install it immediately. Otherwise, the - Lexmark C770 | User's Guide - Page 12
5 Attach the printer top cover to the mailbox. 6 Attach the mailbox paper bail to the top cover. Installing a StapleSmart finisher Your printer supports a StapleSmart finisher. See the information sheet included with the finisher for detailed installation instructions. Installing a StapleSmart - Lexmark C770 | User's Guide - Page 13
Hard disk connector Installing a memory card Follow the instructions in this section to install a printer memory card. Memory cards must have 100-pin connectors. Note: Memory cards designed for other Lexmark printers may not work with your printer. 1 Remove the system board access cover. For more - Lexmark C770 | User's Guide - Page 14
Installing a firmware card Follow the instructions in this section to install an optional firmware or flash memory card. Note: Firmware and flash memory cards offered for other Lexmark printers cannot be used with your printer. Only one of each type of card is supported. Warning: Firmware and flash - Lexmark C770 | User's Guide - Page 15
a hard disk Follow the instructions in this section to install an optional hard disk. You need a small flathead screwdriver to attach the hard disk to the mounting plate. Warning: Hard disks are easily damaged by static electricity. Touch something metal on the printer before you touch a disk - Lexmark C770 | User's Guide - Page 16
plate into the holes on the system board. The hard disk snaps into place. Installing an option card Your printer has one expansion card slot that supports a number of option cards. The following table describes their function. Card MarkNet internal print server Parallel 1284-B Interface Card - Lexmark C770 | User's Guide - Page 17
Installing and removing options Connector Installing memory and option cards 17 - Lexmark C770 | User's Guide - Page 18
Memory card connector Hard disk connector Accessing the printer system board 1 Turn the printer off. 2 Unplug the printer power cord. 3 Disconnect all cables from the back of the printer. 4 Locate the access cover on the back of the printer. 5 Remove the four access cover screws as shown - Lexmark C770 | User's Guide - Page 19
its original packaging, or wrap the card in paper and store it in a box. 6 Reinstall the system board access cover. For more information, see Reinstalling the are easily damaged by static electricity. Touch something metal on the printer before you touch an option card. 1 Remove the system board access - Lexmark C770 | User's Guide - Page 20
of the metal plate to the system board. 6 Place the card in its original packaging, or wrap the card in paper and store it in a box. 7 Replace the system board access cover. For more information, see Reinstalling the system board access cover. Removing memory and option cards 20 - Lexmark C770 | User's Guide - Page 21
something metal on the printer before you touch a disk. 1 Remove the system board access cover. For more information, see Accessing the printer system board. 2 packaging, or wrap the disk in paper and store it in a box. 6 Replace the system board access cover. For more information, see Reinstalling the - Lexmark C770 | User's Guide - Page 22
Remove the system board access cover. For more information, see Accessing the printer system board. 2 Grasp the firmware card gently and pull it straight packaging, or wrap the card in paper and store it in a box. 4 Replace the system board access cover. For more information, see Reinstalling the system board - Lexmark C770 | User's Guide - Page 23
the slots at the top of the access cover with the screws near the top of the printer. 2 Slide the cover up under the top cover lip as far as it will go, . 4 Reconnect all cables on the back of the printer. 5 Plug in the printer power cord. 6 Turn the printer on. Removing memory and option cards 23 - Lexmark C770 | User's Guide - Page 24
2 Printing Understanding the printer operator panel The printer operator panel has a four-line, back lit, gray scale display that can show both graphics and text. The Back, Menu, and Stop buttons are located - Lexmark C770 | User's Guide - Page 25
screen viewed. Note: Changes made on a screen will not be applied if you press the Back button. Press the Menu button to open the menu index. Note: The printer whether the printer power is on, the printer is busy, memory device and print PDF and supported graphic files (.gif, .jpeg, .jpg, .bmp - Lexmark C770 | User's Guide - Page 26
view printer status, supplies messages, Show me screens, and make selections. Sending a job to print To print a job from a typical Windows application: 1 Open the file you want to print. 2 From the File menu, select Print. 3 Verify that the correct printer is selected in the dialog box. 4 Modify - Lexmark C770 | User's Guide - Page 27
Lexmark Web site at www.lexmark.com. Note the following when using a USB flash memory device with the printer USB Direct Interface: • USB devices must be compatible with the USB 2.0 standard. • Hi-Speed USB devices must support the Full-Speed standard as well. Devices only supporting USB low speed - Lexmark C770 | User's Guide - Page 28
, or manually input the number of copies with the number pad, then press . Note: Do not remove the USB flash memory device from the USB Direct interface until the document has finished printing. The document prints. If you leave the drive in the printer after leaving the initial USB menu screen, you - Lexmark C770 | User's Guide - Page 29
Macintosh computer running Mac OS 9.x When you send a job to print, the printer icon for your selected printer appears on the desktop. 1 Double-click the printer icon on your desktop. A list of print jobs appears in the printer window. 2 Select the print job you want to cancel. 3 Click the trash can - Lexmark C770 | User's Guide - Page 30
", the LAN drop may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and print another network setup page to verify that the printer is connected to the network. Printing a font sample list To print samples of the fonts currently available - Lexmark C770 | User's Guide - Page 31
trays while a print job is printing. It could damage the tray or the printer. Loading 500-sheet trays To load any of the 500-sheet trays: 1 Remove 2 Squeeze the front guide lever and slide the guide to the front of the tray. 3 Squeeze the side guide lever and slide the guide to the correct position - Lexmark C770 | User's Guide - Page 32
stack height. Overfilling the tray may cause jams. 6 Squeeze the front guide lever and slide the guide until it firmly touches the stack of paper. 7 Reinstall the tray. Make sure the tray is pushed completely into the printer. 8 If you are loading a different type of media than was previously - Lexmark C770 | User's Guide - Page 33
Printing Loading the 2000-sheet tray Follow these instructions to load a 2000-sheet tray. Do not load any print media other than paper in the 2000-sheet tray. 1 Pull open the tray. 2 Squeeze the side guide lever, lift the guide, and place it into the appropriate slot for the size paper you are - Lexmark C770 | User's Guide - Page 34
Printing 4 Slide the bottom support toward the front of the tray until it touches the front guide. 5 Flex the sheets back and forth to the tray. Make sure the tray is pushed completely into the printer. Note: Do not exceed the maximum stack height. Overfilling the tray may cause paper jams. Loading - Lexmark C770 | User's Guide - Page 35
-As a manual bypass feeder, you send a print job to the feeder while specifying the type and size of media from your computer. The printer then prompts you to load the appropriate print media before it prints. To load the multipurpose feeder: 1 Open the multipurpose feeder. 2 Squeeze the paper guide - Lexmark C770 | User's Guide - Page 36
go. Do not force the media. Note: Do not exceed the maximum stack height. Overfilling the feeder may cause jams. 6 Squeeze the paper guide lever and slide the guide until it lightly touches the side of the stack. 7 If you are loading a different type of media than was previously loaded in the - Lexmark C770 | User's Guide - Page 37
(transparencies, labels, other) Follow these instructions when you want to print on media such Windows 1 In your word processor, spreadsheet, browser, or other application, select File Print. 2 Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver - Lexmark C770 | User's Guide - Page 38
you load the same size and type of paper or specialty media in more than one tray, the printer automatically links the trays. This means that when one tray is empty, it feeds from the next . For more information, see the Menus and Messages Guide on the Software and Documentation CD Linking trays 38 - Lexmark C770 | User's Guide - Page 39
Lets you assign different types of media to specific output bins or a set of linked bins. The printer then sends all printed media to the bin state. Holding a job in the printer When sending a job to the printer, you can specify in the driver that you want the printer to hold the job in memory. - Lexmark C770 | User's Guide - Page 40
and then follow the driver instructions. 4 Enter a User Name and PIN. 5 Send your job to the printer. Go to the printer when you are ready menu, select Plug-in Preferences Æ Print Time Filters. b Turn down the disclosure triangle to the left of Print Time Filters, and select Job Routing. c In the - Lexmark C770 | User's Guide - Page 41
then press . After your job prints, it is deleted from printer memory. Entering a personal identification number (PIN) When you select Confidential display to ensure confidentiality. If you enter an invalid PIN, the Invalid PIN screen appears. • To reenter the PIN, make sure Try again appears, and - Lexmark C770 | User's Guide - Page 42
printer memory when the printer requires extra memory to process additional held jobs. Windows driver instructions. 4 Select the type of held job you want, and then send your job to the printer. Go to the printer Time Filters. b Turn down the disclosure triangle to the left of Print Time Filters, and - Lexmark C770 | User's Guide - Page 43
Printing 3 Press until appears next to the type of action you want to perform: Print All JobName1 JobName2 Delete All • Confidential jobs will also be an option if confidential jobs are present. 4 Press . 5 Press until appears next to the job you want, and then press . The job will print or be - Lexmark C770 | User's Guide - Page 44
Storing paper Use the following guidelines to avoid paper feeding problems and uneven print quality. • Store paper in an wrapper until you load it into the printer. Storing supplies Choose a cool, clean storage area for your printer supplies. Store supplies right side up in their original packaging - Lexmark C770 | User's Guide - Page 45
for loading instructions: • Loading 500-sheet trays • Loading the 2000-sheet tray • Loading the multipurpose feeder The following hints can help you avoid paper jams: • Use only recommended paper. Refer to the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications - Lexmark C770 | User's Guide - Page 46
media for the printer helps avoid printing problems. The following sections contain guidelines for choosing the correct media for the printer. For detailed information about media characteristics, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications - Lexmark C770 | User's Guide - Page 47
paper feeding problems. Curl can occur after the paper passes through the printer, where it problems. Smoothness The degree of smoothness of paper directly affects print quality. If the paper is too rough, the toner days if the storage or transportation environment is very different from the printer - Lexmark C770 | User's Guide - Page 48
• Recycled papers containing more than 25% post-consumer waste that do not meet DIN 19 309 • Paper having a weight less than 60 g/m2 (16 lb) • Multiple-part forms or documents Selecting paper Proper paper loading helps prevent jams and ensures trouble-free printing. To help avoid jams or poor print - Lexmark C770 | User's Guide - Page 49
inks that are not affected by the resin in toner. Inks that are oxidation-set or oil-based should meet these requirements; latex inks might printer driver, MarkVision™ Professional, or the operator panel to avoid damaging the printer. • Use transparencies designed specifically for laser printers. - Lexmark C770 | User's Guide - Page 50
Media specifications Selecting transparencies The printer can print directly on transparencies designed for use in laser printers. Print quality and durability depend on the transparency used. Always print samples on the transparencies being considered for use before buying large quantities. Lexmark - Lexmark C770 | User's Guide - Page 51
Media specifications Labels The printer can print on many labels designed for use with laser printers. These labels are supplied in letter size, A4 size, and legal size sheets. Label adhesives, face sheet (printable stock), and topcoats must be able to withstand temperatures of 230°C ( - Lexmark C770 | User's Guide - Page 52
, the printer driver, or specifications The supported weights. Note: If a media size not listed needs to be used, select the next larger size. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide, available on the Lexmark Web site at www.lexmark - Lexmark C770 | User's Guide - Page 53
Media specifications 500-sheet trays Multi-purpose feeder Optional high capacity feeder Optional duplex unit Optional envelope drawer Optional banner tray Optional 5-bin mailbox Standard Offset Staple Media sizes and support Legend 3 - supported with size sensing † - supported without size - Lexmark C770 | User's Guide - Page 54
envelope drawer Optional banner tray Optional 5-bin mailbox Standard Offset Staple Media specifications Media sizes and support (continued) Legend 3 - supported with size sensing † - supported without size sensing* 8- unsupported Optional finisher Media size Dimensions 9 Envelope 98.4 x 225 - Lexmark C770 | User's Guide - Page 55
) 199 g/m2 (110 lb) Not recommended Not supported 203 g/m2 (125 lb) 203 g/m2 (125 lb) Not supported Not supported Cover 216 g/m2 (80 lb) 216 g/m2 (80 lb) Not supported Not supported Transparencies2 Laser printer 161 to 169 g/m2 161 to 169 g/m2 Not supported (43 to 45lb bond) (43 to 45lb bond - Lexmark C770 | User's Guide - Page 56
Media specifications Media types and weights (output options) Media Paper g/m2 (125 Not supported lb) Cover 216 g/m2 (80 lb) Not supported 216 g/m2 (80 216 g/m2 (80 Not supported lb) lb) Transparencies2 Laser printer 161 to 169 g/m2 (43 to 45lb bond)4,5 Not supported 161 to 169 g/ 161 - Lexmark C770 | User's Guide - Page 57
Vinyl 300 g/m2 (92 lb liner) Not supported 300 g/m2 (92 300 g/m2 (92 Not supported lb liner) lb liner) Envelopes2 Sulfite, wood-free 60 to 105 g/m2 or up to 100% (16 to 28 lb. cotton bonds bond) Not supported Not supported Not supported Not supported 1 Paper weighing less than 75 g/m2 - Lexmark C770 | User's Guide - Page 58
status of the various trays and open the supplies screen to view the current status of your toner cartridge. Ready. Tray 1 Low, Tray 2 Status / Supplies Held jobs Status / Supplies View supplies Ready Tray 1Low View supplies C M YK Cyan Toner: OK Magenta Toner: OK Maintaining the printer 58 - Lexmark C770 | User's Guide - Page 59
printer Conserving supplies Several settings in your application software or on the display let you conserve toner and paper. For more information on changing these settings, see the Menus and Messages Guide. Supply Toner Color toner Print media Menu selection item What the setting does Toner - Lexmark C770 | User's Guide - Page 60
print cartridge Toner waste container When an 82 Waste toner box nearly full message appears on the display, you should order a new toner waste container. To order a new toner waste container, order part number 10B3100. Fuser and ITU Refer to the part number listed on the fuser or ITU for the - Lexmark C770 | User's Guide - Page 61
hold 3,000 staples. Use part number 11K3188 to order a pack of three staple cartridges. Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site: www.lexmark.com/recycle 2 Follow the instructions on the computer screen. Recycling Lexmark products 61 - Lexmark C770 | User's Guide - Page 62
will be displayed on the printer operator panel. If you select Show areas on the operator panel, you can view one or more images to help you clear the jam. 23.13 Paper jam, 2 pages jammed Continue Show areas Show areas Show duplex Show rear door 1. Open manual feed door. See the - Lexmark C770 | User's Guide - Page 63
M Mailbox 27.yy Paper Jam Area L Upper right access door (redrive area) 201.yy Paper Jam 202.yy Paper Jam Area K Lower right access door (fuser area) 201.yy Paper Jam 202.yy Paper Jam Area J Duplex tray 230.yy Paper Jam Access doors and trays 63 - Lexmark C770 | User's Guide - Page 64
, paper may be caught in the fuser. For instructions, see Clearing fuser jams. Follow the instructions for clearing Area K and Area L. If the jam message persists, paper may be caught in the fuser. For instructions, see Clearing fuser jams. Follow the instructions for clearing Area E and Area - Lexmark C770 | User's Guide - Page 65
and reload your media. Area B 1 Open the left access door until it latches open. 2 Remove all visible media. Note: Remove any torn media from the printer. 3 Close the door. Note: Open Tray 1 and make sure the entire media stack is pushed all the way down into the tray. Clearing the entire - Lexmark C770 | User's Guide - Page 66
the door. 2 If you have an optional 2000-sheet drawer: a Open the 2000-sheet drawer access door. Pull the jam down and out of the rollers. b Close the door. Area D 1 Open the front access door. 2 Hold down the front access door. Remove jams in the - Lexmark C770 | User's Guide - Page 67
E 1 Pull the duplex tray E completely out. Look inside and remove any paper caught in the rollers. Also, look up inside, as some jams may be above the rollers. 2 Reinstall the duplex mechanism in the printer. Area T 1 If you cannot clear all the 500-sheet drawer jams from Area C: a Carefully open - Lexmark C770 | User's Guide - Page 68
K 1 Open the lower right access door. 2 Remove any jams, and then close the door. Area L 1 Open the upper right access door. 2 Remove jams from the rollers, and then close the door. Clearing the entire paper path 68 - Lexmark C770 | User's Guide - Page 69
1 Open the rear door of the 5-bin mailbox or ouput expander. 2 Pull the jam straight out, and then close the door. Clearing fuser jams 1 Clear the paper path. If the jam error message persists, go to step 2. 2 Open both the upper right and the lower right access doors (Areas K and L). CAUTION: The - Lexmark C770 | User's Guide - Page 70
clean, flat surface. 5 Unsnap the housing and set it aside. 6 Lift up the fuser roller cover and remove the jam. 7 Close the fuser roller cover. 8 Snap the housing back onto the fuser. 9 Insert the fuser back into the printer. 10 Slide the latches out, and then pull up to refasten them. 11 Close the - Lexmark C770 | User's Guide - Page 71
Clearing paper jams Clearing image transfer unit jams 1 Open the front access door and the left access door. 2 While holding down the front access door, insert a folded piece of paper as shown to clear the paper sensors under the image transfer unit. Make sure to clear the entire width of the paper - Lexmark C770 | User's Guide - Page 72
Clearing paper jams 4 Turn the printer off. Open the front cover. 5 Remove all the print cartridges. a Pull up slightly on the cartridge handhold. b Pull the cartridge straight out and use the handle to lift it off the guides. c Place the cartridges on a clean, flat surface out of direct light. - Lexmark C770 | User's Guide - Page 73
Clearing paper jams 6 Release the latches to open the multipurpose feeder (area A) all the way. Clearing image transfer unit jams 73 - Lexmark C770 | User's Guide - Page 74
Clearing paper jams 7 Remove the image transfer unit. a Raise the lever to unlock the image transfer unit. b Pull down on the handle. Clearing image transfer unit jams 74 - Lexmark C770 | User's Guide - Page 75
Clearing paper jams c Slide the image transfer unit out and place it on a clean, flat surface. Warning: Do not touch the transfer belt. Touching the belt will damage the image transfer unit. 8 Look inside the printer. Remove all torn paper or other jams. Clearing image transfer unit jams 75 - Lexmark C770 | User's Guide - Page 76
Clearing paper jams 9 Insert the image transfer unit back into the printer. a Align the guides with the insertion grooves and gently slide the unit in. b Rotate the handle up, and push gently to lock the unit in place. Clearing image transfer unit jams 76 - Lexmark C770 | User's Guide - Page 77
the multipurpose feeder to its working position. Reinstall all the print cartridges. 11 Close the printer door. 12 Turn the printer on. The printer returns to a Ready state. If you still need help 1 Turn the printer off and then back on. 2 Contact your administrator or Help desk if you need more - Lexmark C770 | User's Guide - Page 78
does not prevent access to Print and Hold functionality. 2 Press and hold and while turning the printer on. 3 Release both buttons when Performing Self Test appears on the display. The printer performs its power-on sequence, and then Config Menu appears on the first line of the display. 4 Press - Lexmark C770 | User's Guide - Page 79
Administrative support Enabling operator panel menus 1 Turn the printer off. 2 Press and hold and while turning the printer on. 3 Release both buttons when Performing Self Test appears on the display. The printer performs its power-on sequence, and then Config Menu appears on the first line of the - Lexmark C770 | User's Guide - Page 80
. Submitting Selection appears. Note: You can also adjust the Power Saver setting by issuing a Printer Job Language (PJL) command. For more information, see the Technical Reference available on the Lexmark Web site at www.lexmark.com/publications. Encrypting the disk Warning: All resources on the - Lexmark C770 | User's Guide - Page 81
SSL port: Open your Web browser. In the address line, enter the IP address of the printer you want to configure using the format: https: //ip_address/. Supporting SNMPv3 (Simple Network Management Protocol version 3) SNMPv3 protocol allows for encrypted and authenticated network communications. It - Lexmark C770 | User's Guide - Page 82
click Network/Ports. 4 Click IPSec. Two types of authentication are supported for IPSec: • Shared Key Authentication-Any ASCII phrase shared among even in Secure mode. • Unsecured Only-Allows the port to only open when the printer is not in Secure mode. Note: A password must be set to enable Secure - Lexmark C770 | User's Guide - Page 83
support. Support for 802.1x requires the establishment of credentials for the printer. The printer printer. To use certificates as part of the credentials: 1 Open your Web browser. In the address line, enter the IP address of the printer create a PIN number and choose specific menus to lock. Each time - Lexmark C770 | User's Guide - Page 84
Setup. Black only mode In black only mode, all colors print in grayscale. The printer prints fastest when in black only mode. Black only mode is off by default. Be sure to select black only mode both in the driver and through the printer operator panel. To turn on black only mode through the - Lexmark C770 | User's Guide - Page 85
The Coverage Estimator is only intended to estimate the coverage on a given page. For all toner colors that are used, the minimum percentage that prints is 2 percent. Reported values may vary from printer to printer. The accuracy of the estimates may be affected by how full the print cartridges are - Lexmark C770 | User's Guide - Page 86
printer management utility, indicates when it is time to replace supplies and points out actual or potential problems. When a printer printer. Using MarkVision Messenger MarkVision Messenger lets you create Actions that execute specific commands whenever messages like Tray x Missing or 88 Toner Low - Lexmark C770 | User's Guide - Page 87
Online customer support Customer support is available on the Lexmark Web site at www.lexmark.com. Calling for service When you call for printer service, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find - Lexmark C770 | User's Guide - Page 88
selected the printer driver associated with the Lexmark C770, C772. • If you are using a USB port, make sure you are running Windows 98/Me, Windows 2000, Windows XP, or Windows Server 2003 and using a Windows 98/Me, Windows 2000, Windows XP, or Windows Server 2003 compatible printer driver. Your - Lexmark C770 | User's Guide - Page 89
cable. We recommend Lexmark part number 1329605 (10 ft Guide. • Set Collation to On in the Finishing Menu or through the printer driver. Note: Setting Collation to Off in the driver Guide. Solving mailbox problems Symptom Paper jams before reaching the mailbox. Cause The mailbox and the printer - Lexmark C770 | User's Guide - Page 90
Troubleshooting Solving option problems If an option does not operate correctly after it is installed or if it quits working: • Turn the printer off, wait for about 10 seconds, and turn the printer on. If this does not fix the problem, unplug the printer, and check the connection between the option - Lexmark C770 | User's Guide - Page 91
meets specifications. • Guides are positioned correctly for the paper size selected. Service messages A service message indicates printer failure that may require service. Turn the printer off, wait about 10 seconds, and then turn the printer on. If the error recurs, write down the error number - Lexmark C770 | User's Guide - Page 92
Troubleshooting Solving paper feed problems Symptom Cause Solution Paper frequently jams. You are using paper that does not meet the printer specifications. Use recommended paper and other specialty media. See the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com - Lexmark C770 | User's Guide - Page 93
Troubleshooting The information in the following table may help you solve print quality problems. If these suggestions still do not correct the problem, call for service. You may have a printer part that requires adjustment or replacement. Symptom Color misregistration AABBCCDDEE ABCDE Cause - Lexmark C770 | User's Guide - Page 94
print cartridge, the transfer roller, the image transfer unit, or fuser as needed. From the printers operator panel, print the repetitive defects guide to determine which component needs to be replaced. ABCDE ABCDE Streaked vertical lines ABCDE ABCDE ABCDE • Toner is smeared before fusing • If - Lexmark C770 | User's Guide - Page 95
the fuser. Gray background ABCDE • The Toner Darkness setting is too dark. • The print cartridges are defective. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridges. ABCDE ABCDE Solving print quality problems 95 - Lexmark C770 | User's Guide - Page 96
not meet the printer specifications. • Move the guides in the tray to the proper positions for the size loaded. • See the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com for detailed specifications. • For more information, see Media specifications. Blank pages • The - Lexmark C770 | User's Guide - Page 97
yellow, and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers, and color laser printers create colors in this manner. CMYK color is a method of - Lexmark C770 | User's Guide - Page 98
more information, see "Understanding paper and specialty media guidelines" in the User's Guide on the Software and Documentation CD. Color Saver must be Off to adjust Toner Darkness. What is Manual Color Correction? The color conversion tables applied to each object on the printed page when using - Lexmark C770 | User's Guide - Page 99
Troubleshooting The color combination labeled on the box can then be used for modifying the color of the object in a software application. The software application Help section provides instructions for modifying the color of an object. Manual Color Correction may be necessary to utilize the - Lexmark C770 | User's Guide - Page 100
Troubleshooting increment value that defines the difference between the RGB value that each color box differs by. If the user selects Print, a printout generates which consists of the user-specified color and the colors that exist near this color based on the increment value. This process can be - Lexmark C770 | User's Guide - Page 101
Lexmark C770, C772, types 5061-100, 5061-110, 5061-300, and 5061-310, has been tested and found to comply with the limits for a Class A digital device, pursuant to Part accordance with the instruction manual, may cause harmful of Manufacturing and Technical Support, Lexmark International, S.A., Boigny - Lexmark C770 | User's Guide - Page 102
Lexmark C770, C772, types 5061-100, 5061-110, 5061-300, and 5061-310, has been tested and found to comply with the limits for a Class B digital device, pursuant to Part , if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, - Lexmark C770 | User's Guide - Page 103
Lexmark part number 12A2405 (USB). Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark Support, Lexmark - Lexmark C770 | User's Guide - Page 104
Notices Noise emission levels Hinweis zum GS-Zeichen Modell: Lexmark C770, C772 Gerätetyp: 5061-100, 5061-110, 5061-300, 5061-310 Postanschrift Lexmark Deutschland GmbH Postfach 1560 63115 Dietzenbach Adresse Lexmark Deutschland GmbH Max-Planck-Straße 12 63128 Dietzenbach Telefon: 0180 - 564 56 - Lexmark C770 | User's Guide - Page 105
190 W job. The product is in energy-saving 25 W mode. The product is plugged into a wall 150 mW outlet, but the switch is turned off. Power Saver As part of the ENERGY STAR program, this product is designed with an energy-saving mode called - Lexmark C770 | User's Guide - Page 106
Notices Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and Lexmark Web site at www.lexmark.com for your local sales office phone number. ENERGY STAR Laser advisory label A laser notice label may be affixed to this printer. - Lexmark C770 | User's Guide - Page 107
with Lexmark user's guides, manuals, instructions or guidance Unsuitable physical or operating environment Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle Use of printing media outside of Lexmark specifications - Lexmark C770 | User's Guide - Page 108
may recover actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you. This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state. - Lexmark C770 | User's Guide - Page 109
Index Numerics 5-bin mailbox 11 A access doors 63 adjusting Power Saver 80 areas Area A 65 Area B 65 Area C 66 Area E 67 Area G 66 Area J 68 Area K 68 Area L 68 Area M 69 Area T 67 Area T1 - Lexmark C770 | User's Guide - Page 110
loading instructions based on source 49 sizes supported 7 3/4 (Monarch) 53 storing 52 transparencies, guidelines 49 media specifications characteristics avoiding 45 clearing 62 fuser 69 Parallel Interface Card 16 PIN entering at the printer 41 entering from the driver 40 Power Saver, adjusting 80 - Lexmark C770 | User's Guide - Page 111
height, maximum multipurpose feeder 36 trays 1, 2, 3 32, 34 Stop button 25 storing 44 media 52 paper 44 supplies 44 supplies print cartridge 59 storing 44 system board accessing 13 T transfer roller ordering 61 tray linking 38 U unpacking memory cards 13 option cards 16 USB Direct interface 27 USB
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C770, C772
User’s Guide
October 2007
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2006 Lexmark International, Inc.
740 West New Circle Road
Lexington, Kentucky 40550