Lexmark CS310 User's Guide

Lexmark CS310 Manual

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  • Lexmark CS310 | User's Guide - Page 1
    CS310 Series User's Guide September 2012 Machine type(s): 5027 Model(s): 210, 230 www.lexmark.com
  • Lexmark CS310 | User's Guide - Page 2
    tray...29 Loading the 650‑sheet duo tray...32 Loading the multipurpose feeder...33 Loading the manual feeder...36 Linking and unlinking trays...38 Paper and specialty media guide 40 Using specialty media...40 Paper guidelines...43 Supported paper sizes, types, and weights 47 Printing...50 Printing
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    ...96 Maintaining the printer 97 Cleaning the printer parts...97 Checking the status of parts and supplies 97 Estimated number of remaining pages 98 Ordering supplies...98 Storing supplies...100 Replacing supplies...100 Moving the printer...121 Managing the printer 122 Finding advanced
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    . [202.xx 133 Jam, tray [x] [24y.xx]...134 Troubleshooting 136 Understanding the printer messages...136 Solving printer problems...146 Solving print problems...152 Embedded Web Server does not open 178 Contacting customer support...179 Notices...180 Product information...180 Edition notice...180
  • Lexmark CS310 | User's Guide - Page 5
    product uses a laser. Use of in your operating instructions that discusses the up the printer, then turn the printer off, problems. Remove the power cord from the electrical outlet before inspecting it. Refer service or repairs, other than those described in the user documentation, to a service
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    Safety information 6 CAUTION-POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. SAVE THESE INSTRUCTIONS.
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    network • Troubleshooting printer connection problems Help using the printer software Find it here Setup documentation-The setup documentation came with the printer and is also available on the Lexmark Web site at http://support.lexmark.com. User's Guide and Quick Reference Guide-The guides are
  • Lexmark CS310 | User's Guide - Page 8
    about the printer 8 What are you looking for? The latest supplemental information, updates, and customer support: • Documentation • Driver downloads • Live chat support • E‑mail support • Voice support Warranty information Find it here Lexmark Support Web site- http://support.lexmark.com Note
  • Lexmark CS310 | User's Guide - Page 9
    Learning about the printer 9 5 4 1 3 2 1 Right side 152.4 mm (6 in.) 2 Front 508 mm (20 in.) 3 Left side 76.2 mm (3 in.) 4 Rear 101.6 mm (4 in.) 5 Top 254 mm (10 in.) Printer configurations 2 1 4 3
  • Lexmark CS310 | User's Guide - Page 10
    sheet tray (Tray 1) 4 Manual feeder 5 Optional 650-sheet duo tray with integrated multipurpose feeder (Tray 2) Using the printer control panel 1 2 3 reset with the main power switch wakes the printer from Hibernate mode. 4 Stop button Stop printer activity. 5 Right arrow button • Scroll
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    green Solid green Blinking red Printer status The printer is off or in Hibernate mode. The printer is warming up, processing data, or printing. The printer is on, but idle. The printer requires user intervention. Sleep button light color and its corresponding printer status Sleep button light Off
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    Learning about the printer 12 2 Open a Web browser, and then type the printer IP address in the address field. 3 Press Enter. The Embedded Web Server page appears.
  • Lexmark CS310 | User's Guide - Page 13
    CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the
  • Lexmark CS310 | User's Guide - Page 14
    optional memory card can be purchased separately and attached to the controller board. 1 Access the controller board at the back of the printer. Note: This task requires a flathead screwdriver. 2 Turn the screws counterclockwise to remove them. 3 Slightly open the controller board access cover, and
  • Lexmark CS310 | User's Guide - Page 15
    board. Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any controller board electronic components or connectors. 5 Unpack the memory card. Warning-Potential Damage: Do not touch
  • Lexmark CS310 | User's Guide - Page 16
    Additional printer setup 16 6 Align the notch (1) on the memory card with the ridge (2) on the connector. 2 1 7 Push the memory card straight into the connector, and then push it into the controller board wall until it clicks into place. 1 2
  • Lexmark CS310 | User's Guide - Page 17
    outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. Install the printer and any optional tray in the following order: • Optional 650-sheet duo tray with integrated multipurpose feeder • Printer
  • Lexmark CS310 | User's Guide - Page 18
    setup 18 Installing a 650‑sheet duo tray The printer supports an optional 650‑sheet duo tray (Tray 2) with an integrated multipurpose feeder. CAUTION-POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION-SHOCK
  • Lexmark CS310 | User's Guide - Page 19
    options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see "Updating available options in the printer driver" on page 21. Attaching cables Connect the printer to the computer using a USB cable or to
  • Lexmark CS310 | User's Guide - Page 20
    the CD manually: a Click , or click Start and then click Run. b In the Start Search or Run dialog, type D:\setup.exe, where D is the letter of your CD or DVD drive. c Press Enter, or click OK. 3 Click Install, and then follow the instructions on the computer screen. For Macintosh users 1 Close all
  • Lexmark CS310 | User's Guide - Page 21
    Now ‑ Ask Printer. • Under Configuration Options, manually add any installed hardware options. 6 Click Apply. For Macintosh users 1 From the Apple menu, navigate to either of the following: • System Preferences > Print & Scan > select your printer > Options & Supplies > Driver • System Preferences
  • Lexmark CS310 | User's Guide - Page 22
    network adapter first before setting up the printer on a wireless network. For information on installing the wireless network adapter, see the instruction sheet that came with the adapter. • A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi
  • Lexmark CS310 | User's Guide - Page 23
    printer driver on the computer. a Insert the Software and Documentation CD, and then double‑click the installer package for the printer. b Follow the instructions on the computer screen. c Select a destination, and then click Continue. d From the Easy Install screen, click Install. e Type the user
  • Lexmark CS310 | User's Guide - Page 24
    up the printer on a wireless network: • SSID-The SSID is also referred to as the network name. • Wireless Mode (or Network Mode)-The mode is either point, or contact your system support person. - To find the WPA/WPA2 preshared key/passphrase for the wireless network, see the documentation that
  • Lexmark CS310 | User's Guide - Page 25
    1 Go to the Lexmark Web site at http://support.lexmark.com. 2 Download the latest Wireless Setup Utility. 3 Double‑click the downloaded software installer package. 4 Follow the instructions on the computer screen. Launching the Wireless Setup Utility Notes: • Make sure the printer is turned on.
  • Lexmark CS310 | User's Guide - Page 26
    Web site at http://support.lexmark.com. 2 Download the latest Wireless Setup Assistant application. 3 Double‑click the downloaded software installer package. 4 Follow the instructions on the computer screen. Launching the Wireless Setup Assistant Notes: • Make sure the printer is turned on. • Make
  • Lexmark CS310 | User's Guide - Page 27
    printer setup" section of the User's Guide. Verifying printer setup When all hardware and software options are installed and the printer is turned on, verify that the printer a menu settings page to review the current menu settings and to verify if the printer options are installed correctly. Note
  • Lexmark CS310 | User's Guide - Page 28
    This page also provides important information that aids network printing configuration. 1 From the printer control panel, navigate to: > Reports > > Network Setup Page > Note: If may be malfunctioning. Consult your system support person for a solution, and then print another network setup page.
  • Lexmark CS310 | User's Guide - Page 29
    feeder and manual feeder. • The largest supported Universal size is 215.9 x 359.9 mm (8.5 x 14.17 inches) and is loaded only in the multipurpose feeder and manual feeder. 1 From the printer control panel, navigate to: > Paper Menu > > Universal Setup 2 Press the arrow buttons until Units
  • Lexmark CS310 | User's Guide - Page 30
    Loading paper and specialty media 30 2 Squeeze, and then slide the width guide tab to the correct position for the paper you are loading. 1 2 3 Squeeze, and then slide the length guide tab to the correct position for the paper you are loading. 1 2
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    31 Notes: • Use the paper size indicators on the bottom of the tray to help position the guides. • If the paper is longer than letter‑size paper, then push the length guide and the length guide tab to extend it. 1 2 4 Flex the sheets back and forth to loosen them, and then fan them
  • Lexmark CS310 | User's Guide - Page 32
    tray. 7 From the printer control panel, set the problems. Loading the 650‑sheet duo tray The 650‑sheet duo tray (Tray 2) consists of a 550‑sheet tray and an integrated 100‑sheet multipurpose feeder. The tray is loaded in the same way as the 250‑sheet tray and the optional 550‑sheet tray, and supports
  • Lexmark CS310 | User's Guide - Page 33
    Loading paper and specialty media 33 1 2 3 1 Length guide tab 2 Paper size indicator 3 Width guide tab Loading the multipurpose feeder 1 Push the multipurpose feeder latch to the left.
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    Loading paper and specialty media 34 2 Open the multipurpose feeder. 3 Pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. 4 Prepare the paper for loading. • Flex the sheets of paper back and forth to loosen them, and
  • Lexmark CS310 | User's Guide - Page 35
    -Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. 5 Locate the maximum paper fill indicator and tab. Note: Make sure the paper or specialty media is below the maximum paper fill
  • Lexmark CS310 | User's Guide - Page 36
    paper fits loosely in the multipurpose feeder and is not bent or wrinkled. 7 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. Loading the manual feeder The standard 250‑sheet tray has an integrated manual feeder that can be used to
  • Lexmark CS310 | User's Guide - Page 37
    the right side of the paper guide. 2 Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides. Note: To achieve the best possible print quality, use only high‑quality media designed for laser printers. 3 Adjust the paper guides to the width of the
  • Lexmark CS310 | User's Guide - Page 38
    the paper size and paper type for any trays are the same, the printer will link those trays. When one linked tray becomes empty, paper will linked tray. We recommend giving all unique paper, such as letterhead and different colored plain papers, a different custom type name so that the trays they are
  • Lexmark CS310 | User's Guide - Page 39
    custom name. Note: Plain Paper is the factory default paper type for all user‑defined custom names. Configuring a custom name 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP
  • Lexmark CS310 | User's Guide - Page 40
    Paper and specialty media guide 40 Paper and specialty media guide Using specialty media Tips on using letterhead • Use letterhead designed specifically for laser printers. • Print a test page on the letterhead being considered for use before buying large quantities. • Before loading letterhead,
  • Lexmark CS310 | User's Guide - Page 41
    Paper and specialty media guide Source Manual feeder Manual feeder Multipurpose feeder ABC ABC 41 Printing One‑sided Printable side Paper orientation Facedown Load the sheet with the top edge entering the printer first. Two‑sided Faceup Load the sheet with the bottom edge entering the
  • Lexmark CS310 | User's Guide - Page 42
    . • Feed transparencies from the 250-sheet tray, manual feeder, or multipurpose feeder. • Use transparencies designed specifically for laser printers. • Avoid getting fingerprints on the transparencies to prevent print quality problems. • Before loading transparencies, flex, fan, and straighten
  • Lexmark CS310 | User's Guide - Page 43
    large quantities. • For more information on label printing, characteristics, and design, see the Card Stock & Label Guide at http://support.lexmark.com. • Use labels designed specifically for laser printers. • Do not use labels with slick backing material. • Use full label sheets. Partial sheets may
  • Lexmark CS310 | User's Guide - Page 44
    guide 44 Weight The printer trays can automatically feed paper weights up to 176‑g/m2 (47‑lb) bond grain long paper. The multipurpose feeder : Duplex printing is supported from 60-105‑g/m2 problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, then toner trouble
  • Lexmark CS310 | User's Guide - Page 45
    conscientious company, Lexmark supports the use of recycled paper produced specifically for use in laser (electrophotographic) printers. While no blanket are not perfect. The energy required to de-ink and deal with additives such as colorants and "glue" often generates more carbon emissions than
  • Lexmark CS310 | User's Guide - Page 46
    guide 46 Thus, Lexmark seeks to educate customers and partners on minimizing the impact of paper. Using recycled paper is one way. Eliminating excessive and unnecessary paper consumption is another. Lexmark laser printers: part forms or documents For more information about Lexmark, visit www.lexmark
  • Lexmark CS310 | User's Guide - Page 47
    to 215.9 x 355.6 mm (8.5 x 14 inches). 3 Universal is only supported in the multipurpose feeder and manual feeder if the paper size is from 76.2 x 127 mm (3 x 5 inches) to 215.9 x 359.9 mm (8.5 x 14.17 inches). 4 Universal is only supported in duplex mode if the width is between 210 mm (8.27 inches
  • Lexmark CS310 | User's Guide - Page 48
    to 215.9 x 355.6 mm (8.5 x 14 inches). 3 Universal is only supported in the multipurpose feeder and manual feeder if the paper size is from 76.2 x 127 mm (3 x 5 inches) to 215.9 x 359.9 mm (8.5 x 14.17 inches). 4 Universal is only supported in duplex mode if the width is between 210 mm (8.27 inches
  • Lexmark CS310 | User's Guide - Page 49
    media guide 49 Paper type Plain Paper Card Stock Transparency Recycled Glossy Labels Bond Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x] 250‑sheet tray X 650‑sheet duo tray 550‑sheet tray Multipurpose feeder X X Manual feeder Duplex mode
  • Lexmark CS310 | User's Guide - Page 50
    if necessary. d Click OK > Print. For Macintosh users a Customize the settings in the Page Setup dialog: feeder. 3 Click Print. Printing in black and white From the printer control panel, navigate to: > Settings > > Print Settings > > Quality menu > > Print Mode > > Black Only > Adjusting toner
  • Lexmark CS310 | User's Guide - Page 51
    and a higher toner yield. • Max Speed-This lets you print in either black or color depending on what is set in the printer driver. The printer prints in color unless Black Only is selected in the printer driver. • Max Yield-This lets you switch from black to color based on the color content found on
  • Lexmark CS310 | User's Guide - Page 52
    Print Fonts > > PostScript Fonts > Canceling a print job Canceling a print job from the printer control panel From the printer control panel, press > . Canceling a print job from the computer For Windows users 1 Open the printers folder. a Click , or click Start and then click Run. b In the Start
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    menus 53 Understanding the printer menus Menus list Supplies Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Bottle Black or Color Imaging Kit Maintenance Kit Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper
  • Lexmark CS310 | User's Guide - Page 54
    Low Replace OK To Show the status of the black or color imaging kit. Show the status of the waste toner bottle. Show the status of the maintenance kit. Paper menu Default Source menu Use Default Source Tray [x] MP Feeder Manual Paper Manual Envelope To Set a default paper source for all print
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    printer Recycled Glossy Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/ user‑defined name will appear instead of Custom Type [x]. • Use this menu to configure automatic tray linking. • Only the 250-sheet tray supports Transparency. Note: Only installed trays and feeders
  • Lexmark CS310 | User's Guide - Page 56
    Paper Card Stock Transparency Recycled Glossy Labels Bond Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x] Specify the type of the paper loaded in the multipurpose feeder. Notes: • Custom [x] is the factory default setting. • From the Paper menu
  • Lexmark CS310 | User's Guide - Page 57
    Note: Letter is the US factory default setting. A4 is the international factory default setting. Manual Paper Type Plain Paper Card Stock Transparency Recycled Glossy Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x] Specify the type of the paper
  • Lexmark CS310 | User's Guide - Page 58
    printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures the multipurpose feeder as the automatic paper source. • Manual sets the multipurpose feeder only for manual‑feed print jobs. • First configures the multipurpose feeder supported.
  • Lexmark CS310 | User's Guide - Page 59
    the printer menus 59 Use Glossy Texture Smooth Normal Rough Heavy Glossy Texture Smooth Normal Rough Labels Texture Smooth Normal Rough Bond Texture Smooth Normal Rough Envelope Texture Smooth Normal Rough Letterhead Texture Smooth Normal Rough Preprinted Texture Smooth Normal Rough Colored
  • Lexmark CS310 | User's Guide - Page 60
    Understanding the printer menus 60 Use Custom [x] Texture Smooth Normal Rough To Specify the relative texture of the custom paper loaded. Notes: • Normal is the factory default setting. • The options appear only if custom type is supported. Paper Weight menu Use Plain Weight Light Normal Heavy
  • Lexmark CS310 | User's Guide - Page 61
    Understanding the printer menus 61 Use Envelope Weight Light Normal Heavy Rough Envelope Weight Light Normal Heavy Letterhead Weight Light Normal Heavy Preprinted Weight Light Normal Heavy Colored Weight is the factory default setting. • The options appear only when the custom type is supported.
  • Lexmark CS310 | User's Guide - Page 62
    as the paper type. Colored Loading Duplex Off Determine and set two‑sided printing for all print jobs that specify Colored as the paper type. specify Rough/Cotton as the paper type. Notes: • Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is
  • Lexmark CS310 | User's Guide - Page 63
    is available only when the custom type is supported. Notes: • Duplex sets the printer default to two‑sided printing for every print supported in the selected tray or feeder in order to print from that source. Universal Setup menu Use Units of Measure Inches Millimeters To Identify the units
  • Lexmark CS310 | User's Guide - Page 64
    the status of the network connection, and other information. Print a report containing printer statistics such as supply information and details about printed pages. Print a report containing information about the network printer settings, such as the TCP/IP address. Note: This menu appears only in
  • Lexmark CS310 | User's Guide - Page 65
    . Print demo files that are available in the RIP code, the flash option, and the disk option. Print a report containing asset information including the printer serial number and model name. The report contains text and UPC bar codes that can be scanned into an asset database. Network/Ports menu
  • Lexmark CS310 | User's Guide - Page 66
    menus 66 Use PS SmartSwitch On Off NPA Mode Off Auto Network Buffer Disabled Auto 3KB to [maximum size allowed] Mac Binary PS On Off Auto Standard Network Setup OR Network [x] Setup Reports Network Card TCP/IP IPv6 Wireless AppleTalk To Set the printer to automatically switch to PS emulation when
  • Lexmark CS310 | User's Guide - Page 67
    > TCP/IP Note: This menu is available only in network printers or printers that are attached to print servers. Use To Set Hostname Set Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that support
  • Lexmark CS310 | User's Guide - Page 68
    FTP server. Note: Yes is the factory default setting. Enable the built-in Web server (Embedded Web Server) which lets you monitor and manage the printer remotely using a Web browser. Note: Yes is the factory default setting. View or change the current WINS server address. View or change the current
  • Lexmark CS310 | User's Guide - Page 69
    Infrastructure Ad hoc Specify the network mode. Notes: • Infrastructure is the factory default setting. This lets the printer access a network using an access point. • Ad hoc configures wireless connection directly between the printer and a computer. Compatibility 802.11b/g 802.11b/g/n Specify
  • Lexmark CS310 | User's Guide - Page 70
    Network View Signal Quality View Security Mode To Select an available network for the printer to use. View the quality of the wireless connection. View the encryption method for the wireless network. AppleTalk menu Note: This menu appears only in printer models that are connected to an Ethernet
  • Lexmark CS310 | User's Guide - Page 71
    Mode On Off Auto USB Buffer Disabled Auto 3K to [maximum size allowed] Mac Binary PS On Off Auto ENA Address yyy.yyy.yyy.yyy ENA Netmask yyy.yyy.yyy.yyy ENA Gateway yyy.yyy.yyy.yyy To Set the printer allowed depends on the amount of memory in the printer, the size of the other link buffers, and
  • Lexmark CS310 | User's Guide - Page 72
    Date and Time menu Use Current Date and Time Manually Set Date and Time [input date/time] Time Zone [list of time zones] Automatically observe DST On Off Enable NTP On Off To View the current date and time settings for the printer. Note: The date and time are set in YYYY
  • Lexmark CS310 | User's Guide - Page 73
    Eco‑Mode Off Energy Energy/Paper Paper 73 To Set the language of the text that appears on the display. Note: Not all languages are available for all printers, and you may need to install special hardware for those languages to appear. Display the estimates of the supplies on the printer control
  • Lexmark CS310 | User's Guide - Page 74
    Cartridge Alarm Timeouts Sleep Mode Disabled 1-60 74 To Reduce the amount of noise produced by the printer. Notes: • Off is the factory default setting. This setting supports the performance specifications of your printer. • On configures the printer when the printer requires user intervention.
  • Lexmark CS310 | User's Guide - Page 75
    Print Timeout Disabled 1-255 Timeouts Wait Timeout Disabled 15-65535 Error Recovery Auto Reboot Reboot when idle Reboot always Reboot never 75 To Set the amount of time the printer waits before it goes into Hibernate mode. Notes: • Disabled is the factory default setting for Class A and Class
  • Lexmark CS310 | User's Guide - Page 76
    Understanding the printer menus Use Error Recovery Max Auto Reboots 1-20 Print Recovery Auto Continue Disabled 5-255 sec Print Recovery Jam Recovery On Off Auto Print Recovery Page Protect Off On Hibernate Timeout on Connection Hibernate Do Not Hibernate Press Sleep Button Do Nothing Sleep Hibernate
  • Lexmark CS310 | User's Guide - Page 77
    keeps the user‑defined settings. • Restore Now returns all printer settings to printer clips the image at the Normal setting boundary. This setting affects only pages printed using a PCL 5e interpreter and has no effect on pages printed using the PCL XL or PostScript interpreter. Set color toner
  • Lexmark CS310 | User's Guide - Page 78
    1-999 Blank Pages Do Not Print Print To Set the printer to print text and graphics using only the black toner cartridge. Notes: • Off is the factory default setting. • The setting value does not affect the ability of the printer to generate color output from flash drive print jobs. Specify how the
  • Lexmark CS310 | User's Guide - Page 79
    printer menus 79 Use Collate (1,1,1) (2,2,2) (1,2,3) (1,2,3) Separator Sheets Off Between Copies Between Jobs Between Pages Separator Source Tray [x] Manual Feeder 1 (standard tray) is the factory default setting. Specify that multiple‑page images be printed on one side of a paper. Notes: • Off is
  • Lexmark CS310 | User's Guide - Page 80
    Understanding the printer menus 80 Use Paper Saver Border None Solid Quality menu Use Print Mode Color Black Only Color Correction Auto Off Manual Print Resolution 1200 dpi 4800 CQ Toner Darkness 1-5 To Print a border around each page. Notes: • None is the factory default setting. • This setting
  • Lexmark CS310 | User's Guide - Page 81
    Understanding the printer menus 81 Use Enhance Fine Lines On Off Color Saver On Off RGB Brightness ‑6 to 6 RGB Contrast 0-5 RGB Saturation 0-5 Color Balance Cyan ‑5 to 5 Magenta ‑5 to 5 Yellow ‑5 to 5 Black ‑5 to 5 Reset Defaults To Enable a print mode preferable for files such as architectural
  • Lexmark CS310 | User's Guide - Page 82
    the printer menus 82 Use Color Samples sRGB Display sRGB Vivid Display-True Black Vivid Off-RGB US CMYK Euro CMYK Vivid CMYK Off-CMYK Manual Color RGB Image RGB Text RGB Graphics Manual Color (continued) CMYK Image CMYK Text CMYK Graphics To Print sample pages for each of the RGB and CMYK color
  • Lexmark CS310 | User's Guide - Page 83
    such as room temperature and humidity. Color adjustments are made on printer algorithms. Color alignment is also recalibrated in this process. To Assist in isolating the source of a print job problem. Notes: • When activated, all data sent to the printer is printed in hexadecimal and character
  • Lexmark CS310 | User's Guide - Page 84
    Understanding the printer menus 84 PostScript menu Use Print PS Error On Off Lock PS Startup Mode On Off Image Smoothing On Off Allow users to disable the SysStart file. Note: Off is the factory default setting. Enhance the contrast and sharpness of low‑resolution images and smoothen their color
  • Lexmark CS310 | User's Guide - Page 85
    US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page . Select the paper size and orientation before setting Lines per Page. Set the printer to print on A4‑size paper. Notes: • 198 mm is the factory
  • Lexmark CS310 | User's Guide - Page 86
    Understanding the printer menus 86 Use Tray Renumber Assign MP Feeder Off None 0-199 Assign Tray [x] Off None 0-199 Assign Manual Paper Off None 0-199 Assign Manual Envelope Off None 0-199 Tray Renumber View Factory Defaults MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default =
  • Lexmark CS310 | User's Guide - Page 87
    Understanding the printer menus 87 HTML menu Use Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl
  • Lexmark CS310 | User's Guide - Page 88
    Understanding the printer menus 88 Use Margin Size 8-255 mm Backgrounds Do Not Print Print Image menu Use Auto the factory default setting. It overrides scaling and orientation settings for some images. Invert bitonal monochrome images. Notes: • Off is the factory default setting. • This setting
  • Lexmark CS310 | User's Guide - Page 89
    Lexmark supports the use of recycled office paper produced specifically for use in laser printers. For more information on recycled papers that work well with your printer, see "Using recycled paper and other office papers" on page 45. Conserving supplies Use both sides of the paper If your printer
  • Lexmark CS310 | User's Guide - Page 90
    The alarm control and cartridge alarm sounds are turned off. • The printer will ignore the Advance Start command. Use factory default settings. This setting supports the performance specifications of the printer. Note: Selecting Photo from the printer driver may disable Quiet Mode and provide better
  • Lexmark CS310 | User's Guide - Page 91
    the number of minutes you want the printer to wait before it enters Sleep mode. 4 Click Submit. Using the printer control panel 1 From the printer control panel, navigate to: > Settings > > General Settings > > Timeouts > > Sleep Mode > 2 In the Sleep Mode field, select the number of minutes you
  • Lexmark CS310 | User's Guide - Page 92
    and Hold Sleep Button is set to Hibernate, a long press of the Sleep button sets the printer to Hibernate mode. Setting Hibernate Timeout Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state. Using the Embedded
  • Lexmark CS310 | User's Guide - Page 93
    you want to recycle, and then select your country or region from the list. 3 Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to
  • Lexmark CS310 | User's Guide - Page 94
    are also recycled. To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also do the following: 1 Go to www.lexmark.com/recycle. 2 From the Toner Cartridges section, select your country or
  • Lexmark CS310 | User's Guide - Page 95
    printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs. Your printer printer is being serviced by someone from outside your organization. • The printer is being removed from your premises for service. • The printer press . The printer will restart
  • Lexmark CS310 | User's Guide - Page 96
    data stored in the printer cannot be accessed. For more information, visit the Lexmark security Web page or see the Embedded Web Server Administrator's Guide. 1 Go to http://support.lexmark.com, and then navigate to: Support & Downloads > Tech Library > Manuals & Guides 2 In the Keyword field
  • Lexmark CS310 | User's Guide - Page 97
    cord from the electrical outlet and disconnect all cables from the printer before proceeding. 2 Remove paper from the standard bin, multipurpose feeder, and manual feeder. 3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum. 4 Dampen a clean, lint-free cloth
  • Lexmark CS310 | User's Guide - Page 98
    to function with Lexmark supplies and parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components. Ordering toner cartridges Notes: • Estimated cartridge yield is
  • Lexmark CS310 | User's Guide - Page 99
    Item High yield regular toner cartridges Worldwide Black 700H1 Cyan 700H2 Magenta 700H3 Yellow 700H4 For more information on countries located in each region, visit www.lexmark.com/regions. Ordering imaging kits Item Black imaging kit Color imaging kit All countries and regions
  • Lexmark CS310 | User's Guide - Page 100
    printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • Heavy dust Replacing supplies Replacing the waste toner
  • Lexmark CS310 | User's Guide - Page 101
    Unpack the replacement waste toner bottle. 2 Open the front door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 3 Slide the release latch on the right side of the printer, and then open the
  • Lexmark CS310 | User's Guide - Page 102
    the printer 102 5 Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle. 1 2 6 Seal the used waste toner bottle in the enclosed packaging. For more information, see "Recycling Lexmark products" on page 93. 7 Insert the replacement waste toner
  • Lexmark CS310 | User's Guide - Page 103
    Maintaining the printer 103 8 Insert the right side cover. 9 Close the top door. 10 Close the front door.
  • Lexmark CS310 | User's Guide - Page 104
    the printer 104 Replacing a black and color imaging kit 1 Open the front door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Slide the release latch on the right side of the printer, and
  • Lexmark CS310 | User's Guide - Page 105
    Maintaining the printer 105 3 Remove the toner cartridges by lifting the handles, and then gently pulling them away from the imaging kit. 2 1 4 Remove the right side cover. 1 2
  • Lexmark CS310 | User's Guide - Page 106
    Maintaining the printer 106 5 Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle. 1 2 6 Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops. 1 1 2 2 7 Press down the blue lever, and then grasp the green handles
  • Lexmark CS310 | User's Guide - Page 107
    Maintaining the printer 107 8 Unpack the replacement black and color imaging kit. Notes: • Color imaging kit includes the imaging kit and the cyan, magenta, yellow, and black developer units. • Black imaging kit includes the imaging kit and the black developer unit. 9 Seal the used imaging kit in
  • Lexmark CS310 | User's Guide - Page 108
    printer 108 11 Remove the red packing strip and the attached fabric from the developer units. 12 Gently insert the yellow, cyan, magenta, and black developer units. Note: Make sure each developer unit is inserted into a matching color slot. 13 Remove the red packing strip from the imaging kit
  • Lexmark CS310 | User's Guide - Page 109
    Maintaining the printer 109 14 Align, and then insert the imaging kit. 15 Gently, but firmly push the blue levers down until the imaging kit fits into place. Note: Make sure that the imaging kit is fully seated.
  • Lexmark CS310 | User's Guide - Page 110
    Maintaining the printer 110 16 Insert the waste toner bottle. 17 Insert the right side cover.
  • Lexmark CS310 | User's Guide - Page 111
    Maintaining the printer 111 18 Insert the toner cartridges. 19 Close the top door. 20 Close the front door.
  • Lexmark CS310 | User's Guide - Page 112
    under warranty. Note: Reduced print quality may result from using non‑Lexmark toner cartridges. 1 Slide the release latch on the right side of the printer, and then open the top door. 2 1 2 Remove the toner cartridge by lifting the handle, and then gently pulling it away from the imaging kit. 1 2
  • Lexmark CS310 | User's Guide - Page 113
    Maintaining the printer 113 3 Unpack the new toner cartridge, and then remove its packaging. 4 Align the new toner cartridge, and then press the cartridge down until it fits into place. 5 Close the top door. 6 Seal the used toner cartridge in the bag that the replacement toner cartridge came in
  • Lexmark CS310 | User's Guide - Page 114
    Maintaining the printer 114 Replacing a developer unit Replace the developer unit when a print quality defect occurs or when damage occurs to the printer. 1 Open the front door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow
  • Lexmark CS310 | User's Guide - Page 115
    Maintaining the printer 115 3 Lift the toner cartridge handle, and then gently pull it from the imaging kit. 2 1 4 Remove the right side cover. 1 2
  • Lexmark CS310 | User's Guide - Page 116
    Maintaining the printer 116 5 Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle. 1 2 6 Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops. 1 1 2 2 7 Press down the blue lever, and then grasp the green handles
  • Lexmark CS310 | User's Guide - Page 117
    Maintaining the printer 117 8 Remove the used developer unit. 9 Gently shake the replacement developer unit side‑to‑side before removing it from its packaging. 10 Remove the red shipping cover from the developer unit. 11 Insert the developer unit.
  • Lexmark CS310 | User's Guide - Page 118
    Maintaining the printer 118 12 Align, and then insert the imaging kit. 13 Gently, but firmly push the blue levers down until the imaging kit fits into place. Note: Make sure that the imaging kit is fully seated.
  • Lexmark CS310 | User's Guide - Page 119
    Maintaining the printer 119 14 Replace the waste toner bottle. 15 Insert the right side cover.
  • Lexmark CS310 | User's Guide - Page 120
    Maintaining the printer 120 16 Insert the toner cartridges. 17 Close the top door. 18 Close the front door. 19 Seal the used developer unit in the bag that the replacement developer unit came in before disposing. For more information, see "Recycling Lexmark products" on page 93.
  • Lexmark CS310 | User's Guide - Page 121
    requires two or more trained personnel to lift it safely. CAUTION-POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: • Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet. • Disconnect
  • Lexmark CS310 | User's Guide - Page 122
    very low, or reach their end‑of‑life by setting the selectable alerts. Notes: • You can select alerts for toner cartridges, imaging kit, maintenance kit, and waste toner bottle. • All alerts can be set for nearly low, low, and very low supply conditions. Not all alerts can be set for the end‑of‑life
  • Lexmark CS310 | User's Guide - Page 123
    message and generates an email about the status of the supply. The printer does not stop when the supply condition is reached. Continuable Stop1 The printer stops processing jobs when the supply condition is reached. The user needs to press a button to continue printing. Non Continuable Stop1
  • Lexmark CS310 | User's Guide - Page 124
    default settings. For more information, see "Printing a menu settings page" on page 27. If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option. For more information, see "Erasing non‑volatile memory" on page 95. Warning
  • Lexmark CS310 | User's Guide - Page 125
    sure paper lies flat in the tray. Correct loading of paper Incorrect loading of paper • Do not remove a tray while the printer is printing. • Do not load a tray while the printer is printing. Load it before printing, or wait for a prompt to load it. • Do not load too much paper. Make sure
  • Lexmark CS310 | User's Guide - Page 126
    Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper • Use only recommended paper
  • Lexmark CS310 | User's Guide - Page 127
    display to remove the jam. Note: When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However, Auto does not guarantee [23y.xx] Jam, tray [x] [24y.xx] 6 Manual feeder Jam, manual feeder [251.xx] 7 Multipurpose feeder Jam, MP feeder [250.xx] 76 What to do Remove the jammed
  • Lexmark CS310 | User's Guide - Page 128
    : Make sure all paper fragments are removed. 3 Insert the tray. 4 From the printer control panel, press to clear the message and continue printing. Jam, MP feeder [250.xx] 1 Push the paper release lever in the multipurpose feeder to access the jammed paper, and then gently pull it out. Note: Make
  • Lexmark CS310 | User's Guide - Page 129
    Clearing jams 129 1 2 2 Flex and fan the sheets of paper back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. 3 Reload paper into the multipurpose feeder.
  • Lexmark CS310 | User's Guide - Page 130
    Clearing jams 130 4 Slide the paper guide until it lightly rests against the edge of the paper stack. 5 From the printer control panel, press to clear the message and continue printing. Jam, standard bin [203.xx] 1 Firmly grasp the jammed paper on each side, and then
  • Lexmark CS310 | User's Guide - Page 131
    Clearing jams 131 Jam, front door [20y.xx] 1 Open the front door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 2 Firmly grasp the jammed paper
  • Lexmark CS310 | User's Guide - Page 132
    Clearing jams 132 Jam, duplex area. Open front door. [23y.xx] 1 Open the front door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 2 Firmly grasp the jammed paper
  • Lexmark CS310 | User's Guide - Page 133
    Clearing jams 133 Jam, fuser. Open front door. [202.xx] 1 Open the front door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 2 Pull the green lever to
  • Lexmark CS310 | User's Guide - Page 134
    Clearing jams 134 4 Close the front door. 5 From the printer control panel, press to clear the message and continue printing. Jam, tray [x] [24y.xx] 1 Pull out the tray completely. Note: The message on the printer display determines in which tray the paper jam is located.
  • Lexmark CS310 | User's Guide - Page 135
    Clearing jams 135 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Insert the tray. 4 From the printer control panel, press to clear the message and continue printing.
  • Lexmark CS310 | User's Guide - Page 136
    Troubleshooting 136 Troubleshooting Understanding the printer messages Adjusting color Wait for the process to complete. Bin full. Remove paper. Remove the paper stack from the standard bin. Cannot collate large document [37] Try one or more of the following: • From the printer control panel
  • Lexmark CS310 | User's Guide - Page 137
    the message and continue printing. [Color] cartridge very low, [x] estimated pages remain [88.xy] You may need to replace the toner cartridge very soon. For more information, see the "Replacing supplies" section of the User's Guide. If necessary, press on the printer control panel to clear the
  • Lexmark CS310 | User's Guide - Page 138
    Troubleshooting 138 Load [paper source] with [custom string] Try one or more of the following: • Load the indicated tray or feeder with the correct size and type of paper. • From the printer control panel, press to clear the message and continue printing. Note: If the printer finds a tray or
  • Lexmark CS310 | User's Guide - Page 139
    feeder, then the printer manually overrides the request, and then prints from an automatically selected tray. • Cancel the current job. Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, contact customer support at http://support.lexmark.com or your service
  • Lexmark CS310 | User's Guide - Page 140
    Troubleshooting 140 Maintenance kit nearly low [80.xy] For more information, contact customer support at http://support.lexmark.com or your service representative, and then report the message. If necessary, press on the printer control panel to clear the message and continue printing. Maintenance
  • Lexmark CS310 | User's Guide - Page 141
    Non‑Lexmark [color] [supply type], see User's Guide [33.xy] Note: The supply type can be toner cartridge or imaging kit. The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use
  • Lexmark CS310 | User's Guide - Page 142
    , see the instruction sheet that came with the supply. Note: If you do not have a replacement cartridge, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. Replace [color] cartridge, printer region mismatch [42.xy] Install a toner cartridge that matches the
  • Lexmark CS310 | User's Guide - Page 143
    instruction sheet that came with the supply. Note: If you do not have a replacement toner cartridge, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. Replace defective [type] imaging kit [31.xy] Note: The type can be a black imaging kit, or a black and color
  • Lexmark CS310 | User's Guide - Page 144
    unsupported [color] cartridge [32.xy] Remove the toner cartridge, and then install a supported one to clear the message. Note: If you do not have a replacement cartridge, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. Replace unsupported [type] imaging kit [32
  • Lexmark CS310 | User's Guide - Page 145
    a black imaging kit, or a black and color imaging kit. You may need to replace the imaging kit very soon. For more information, see the "Replacing supplies" section of the User's Guide. If necessary, press on the printer control panel to clear the message and continue printing. Waste toner bottle
  • Lexmark CS310 | User's Guide - Page 146
    Troubleshooting 146 Solving printer problems Basic printer problems The printer is not responding Action Step 1 Make sure the printer is turned on. Yes Go to step 2. No Turn on the printer. Is the printer turned on? Step 2 Check if the printer is in Sleep mode or Hibernate mode. Is the
  • Lexmark CS310 | User's Guide - Page 147
    the installed printer driver. Go to step 12. Install the correct printer driver. Is the correct printer driver installed? Step 12 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. The problem is solved. Contact customer support. Is the printer working?
  • Lexmark CS310 | User's Guide - Page 148
    Troubleshooting 148 Printer display is blank Action Step 1 Press the Sleep button on the printer control panel. Yes No The problem is solved. Go to step 2. Does Ready appear on the printer display? Step 2 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.
  • Lexmark CS310 | User's Guide - Page 149
    printer driver" on page 21. Manually add the internal option in the printer driver. Is the internal option available in the printer driver? Step 5 a Check if the internal option is selected. The problem is solved. Contact customer support make sure that the paper guides rest against the edges of
  • Lexmark CS310 | User's Guide - Page 150
    For Mac OS X version 9 users, make sure the printer is set up in Chooser. b Resend the print job. The problem is solved. Contact customer support. Is the tray working? Paper feed problems Jammed pages are not reprinted Action a Turn on jam recovery. 1 From the printer control panel, navigate to
  • Lexmark CS310 | User's Guide - Page 151
    it. b Resend the print job. Go to step 3. Do paper jams still occur frequently? Step 3 Contact customer a Review the tips on avoiding jams. For more information, see "Avoiding support. jams" on page 125. b Follow the recommendations, and then resend the print job. Do paper jams still occur
  • Lexmark CS310 | User's Guide - Page 152
    Troubleshooting 152 Solving print problems Printing problems Incorrect characters print Action Step 1 Make sure the printer is not in Hex Trace mode. Note: If Ready Hex appears on the printer display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode. Yes
  • Lexmark CS310 | User's Guide - Page 153
    or on the correct paper? Yes No The problem is solved. Contact customer support. Large jobs do not collate Action Yes No Step 1 a From the Finishing menu on the printer control panel, set Collate to (1,2,3) (1,2,3). b Resend the print job. The problem is solved. Go to step 2. Did the job
  • Lexmark CS310 | User's Guide - Page 154
    ? Step 6 a Remove, and then reinstall the printer software. For more information, see "Installing the printer software" on page 20. Note: The printer software is available at http://support.lexmark.com. b Resend the print job. The problem is solved. Contact customer support. Do the jobs print?
  • Lexmark CS310 | User's Guide - Page 155
    the job print? Step 5 Install additional printer memory, and then resend the print job. The problem is solved. Contact customer support. Did the job print? Tray linking does not work Notes: • The trays can detect paper length. • The multipurpose feeder does not automatically detect the paper size
  • Lexmark CS310 | User's Guide - Page 156
    , depending on your printer model, Yes No The problem is solved. Go to step 2. select or Submit. c Resend the print job. Did the file print correctly? Step 2 a Check the original file for manual page breaks. b Resend the print job. The problem is solved. Contact customer support. Did the file
  • Lexmark CS310 | User's Guide - Page 157
    using fonts that are supported by the printer? Step 2 The problem is solved. Contact customer Check if the fonts installed on the computer are supported by the printer. support. Are the fonts installed on the computer supported by the printer? Clipped pages or images Leading edge ABCDE ABCDE
  • Lexmark CS310 | User's Guide - Page 158
    cause print quality problems. Warning-Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. b Resend the print job. Contact customer support. Is the page or image clipped? No Do one or more of the following: • From the printer control panel, change
  • Lexmark CS310 | User's Guide - Page 159
    The problem is solved. Go to step 2. Reduce the toner darkness. a From the Quality menu on the printer control panel, reduce the toner density. Note: 4 is the factory default setting. b Resend the print job. Did the gray background disappear? Step 2 a Remove, and then reinstall the imaging kit
  • Lexmark CS310 | User's Guide - Page 160
    Troubleshooting 160 Action Step 3 a Remove, and then reinstall the imaging kit. Warning-Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the underside of the
  • Lexmark CS310 | User's Guide - Page 161
    Preferences or from the Print dialog. b Resend the print job. Yes No The problem is solved. Contact customer support. Are the margins correct? Paper curl Action Yes Step 1 Go to step 2. Move the width and length guides in the tray to the correct positions for the size of the paper loaded
  • Lexmark CS310 | User's Guide - Page 162
    Troubleshooting 162 Print irregularities Leading edge ABC) D)E ABCDE ABCDE Trailing edge Action Yes Step 1 Go to step 2. a Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray. b Resend the print job. No The problem printer
  • Lexmark CS310 | User's Guide - Page 163
    Troubleshooting Action Step 6 Replace the imaging kit, and then resend the print job. Do print irregularities still appear? Print is too dark 163 Yes Contact customer support. No The problem is solved. Action Step 1 a From the Quality menu on the printer control panel, select Color Adjust. b
  • Lexmark CS310 | User's Guide - Page 164
    still too dark? Step 7 Replace the imaging kit, and then resend the print job. Contact customer support. The problem is solved. Is the print still too dark? Print is too light Action Step 1 a From the Quality menu on the printer control panel, select Color Adjust. b Resend the print job. Yes
  • Lexmark CS310 | User's Guide - Page 165
    Troubleshooting 165 Action Yes Step 3 Go to step 4. From the printer control panel, set the problem is solved. Is the print still too light? Step 7 Replace the imaging kit, and then resend the print job. Contact customer support. The problem is solved. Is the print still too light? Printer
  • Lexmark CS310 | User's Guide - Page 166
    of the imaging kit. This could damage the imaging kit. b Resend the print job. Is the printer printing solid black pages? Step 2 Replace the imaging kit, and then resend the print job. Is the printer printing solid black pages? Yes Go to step 2. Contact customer support. No The problem is solved
  • Lexmark CS310 | User's Guide - Page 167
    Troubleshooting Replace the imaging kit, and then resend the print job. Do the repeating defects still appear? Contact customer support. No 1 and then contact customer support at http://support.le xmark.com or your service representative. The problem is solved. Shadow images appear on prints
  • Lexmark CS310 | User's Guide - Page 168
    the imaging kit, and then resend the print job. Contact customer support. Do shadow images still appear on prints? No Load paper with the correct paper type and weight in the tray. Change the paper type and weight to match the paper loaded in the tray. The problem is solved. The problem is
  • Lexmark CS310 | User's Guide - Page 169
    feeder from Printing Preferences or the Print dialog. b Resend the print job. Do streaked horizontal lines appear on prints? Step 2 Go to step 3. From the printer step 4. Do streaked horizontal lines appear on prints? 169 No The problem is solved. Do one or more of the following: • Specify
  • Lexmark CS310 | User's Guide - Page 170
    Troubleshooting 170 Action Step 4 a Remove, and then reinstall the imaging kit. Warning-Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems Go to step 3. From the printer control panel, set the paper
  • Lexmark CS310 | User's Guide - Page 171
    Troubleshooting 171 Action Step 3 a Load paper from a fresh package. Note: Paper absorbs the imaging kit, and then resend the print job. Contact customer support. Do streaked vertical lines appear on prints? No The problem is solved. The problem is solved. The problem is solved. Toner fog or
  • Lexmark CS310 | User's Guide - Page 172
    Troubleshooting 172 Action Step 2 Replace the imaging kit, and then resend the print job. Does fog or shading disappear from the prints? Yes No The problem is solved. Contact customer support. Toner rubs off ABC DEF Leading edge Trailing edge Action Yes No Step 1 Go to step 2. From
  • Lexmark CS310 | User's Guide - Page 173
    Troubleshooting 173 Transparency print quality is poor Action Yes Step 1 Go to step 2. From the printer control panel, customer support. Is the print quality still poor? No Set the paper type to Transparency. The problem is solved. Uneven print density Action Replace the imaging kit, and
  • Lexmark CS310 | User's Guide - Page 174
    color. What is CMYK color? Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers, and color laser printers create colors
  • Lexmark CS310 | User's Guide - Page 175
    conversion table to photographic images. What is manual color correction? When manual color correction is enabled, the printer employs user‑selected color conversion tables to process objects. However, Color Correction must be set to Manual, or no user‑defined color conversion will be implemented
  • Lexmark CS310 | User's Guide - Page 176
    printer control panel, make sure the paper type setting is set to Transparency. Set the paper type to Transparency. Is the paper type setting correct? Step 2 Reduce the toner darkness, and then resend the print job. The problem is solved. Go to step 3. Does the print on the color transparency
  • Lexmark CS310 | User's Guide - Page 177
    the computer screen? Step 2 The problem is solved. Contact customer From the Quality menu on the printer control panel, do the following: support. a Select Color Correction, and then select Manual. b Select Manual Color, and then select the appropriate color conversion table for the affected
  • Lexmark CS310 | User's Guide - Page 178
    Troubleshooting 178 Embedded Web Server does not open Action Step 1 a Turn on the printer. b Open a Web browser, and then type the printer IP address. c Press Enter. Yes No The problem is solved. Go to step 2. Does the Embedded Web Server open? Step 2 Make sure the printer IP address is
  • Lexmark CS310 | User's Guide - Page 179
    your printer problem or provide assistance through Assisted Service where the service representative can remotely connect to your computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help you successfully use your Lexmark product. Telephone support is
  • Lexmark CS310 | User's Guide - Page 180
    in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit http://support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. If you don't have access
  • Lexmark CS310 | User's Guide - Page 181
    users pursuant to the terms and conditions herein. Trademarks Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in the United digital device, pursuant to Part 15 of the FCC Rules with the instructions, may purchase or service representative
  • Lexmark CS310 | User's Guide - Page 182
    be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure Lexmark Web site at www.lexmark.com for your local sales office phone number.
  • Lexmark CS310 | User's Guide - Page 183
    Notices 183 Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options. Static sensitivity notice This symbol identifies static-sensitive parts. Do not touch in the areas near these
  • Lexmark CS310 | User's Guide - Page 184
    user maintenance, or prescribed service condition. Laser advisory label A laser notice label may be affixed to this printer as shown: DANGER - Invisible laser radiation when cartridges of the product. Note: Some modes may not apply to your product. Mode Printing Copy Scan Ready Description The
  • Lexmark CS310 | User's Guide - Page 185
    .lexmark.com for current values. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves mode If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption, disconnect the power supply
  • Lexmark CS310 | User's Guide - Page 186
    authorized representative is: Lexmark International Technology Hungá wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters, for example, but not limited to, wireless interference to the licensed service, this device is
  • Lexmark CS310 | User's Guide - Page 187
    radio au service faisant l' cifications techniques d'Industry Canada. Notice to users in the European Union This product is USA. The authorized representative is: Lexmark International Technology Hungária Kft., EN 60950. Products equipped with 2.4GHz Wireless LAN option are in conformity with the
  • Lexmark CS310 | User's Guide - Page 188
    prohlašuje, že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Deutsch Hiermit erklärt
  • Lexmark CS310 | User's Guide - Page 189
    framgår av direktiv 1999/5/EG. STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to
  • Lexmark CS310 | User's Guide - Page 190
    encumbrances. As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies, parts, materials (such as toners and inks), software
  • Lexmark CS310 | User's Guide - Page 191
    also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are -256/382 and AES Galois Counter Mode (GCM) implemented in the product or service. The use of this product or service is subject to the reasonable, non
  • Lexmark CS310 | User's Guide - Page 192
    123 configuration information wireless network 23 configurations printer 9 Configure MP menu 58 configuring multiple printers 124 supply notifications, imaging kit 122 supply notifications, maintenance kit 122 supply notifications, toner cartridge 122 supply notifications, waste toner bottle 122
  • Lexmark CS310 | User's Guide - Page 193
    jams, clearing duplex 132 front door 131 fuser 133 in manual feeder 128 in standard bin 130 in the multipurpose feeder 128 Tray 1 134 Tray 2 134 L labels, paper tips 43 left arrow button printer control panel 10 letterhead loading, multipurpose feeder 40 loading, trays 40 linking trays 38, 39 Load
  • Lexmark CS310 | User's Guide - Page 194
    17 updating in printer driver 21 ordering imaging kits 99 toner cartridges 98 waste toner bottle 99 P paper characteristics 43 letterhead 45 preprinted forms 45 recycled 45, 89 selecting 44 storing 46 unacceptable 45 Universal size setting 29 paper feed troubleshooting message remains after
  • Lexmark CS310 | User's Guide - Page 195
    Memory low, no Resource Save [35] 140 Network error, port [x] [54] 140 Network error, standard port [54] 140 Non‑Lexmark [color] [supply type], see User's Guide [33.xy] 141 Paper too short [34] 141 Printer restart. Check last job. 141 Reinstall missing or unresponsive [color] cartridge [31.xy] 142
  • Lexmark CS310 | User's Guide - Page 196
    [color] cartridge [32.xy] 144 Replace unsupported [type] imaging kit [32.xy] 144 Replace waste toner bottle [82.xy] 144 reports viewing 122 Reports menu 64 restoring factory default settings 124 right arrow button printer control panel 10 S safety information 5, 6 Schedule Power Modes using
  • Lexmark CS310 | User's Guide - Page 197
    checking status 97 conserving 89 storing 100 using genuine Lexmark 98 using recycled paper 89 Supplies menu 53 supplies, ordering imaging kits 99 toner cartridges 98 waste toner bottle 99 Supply needed to complete job 144 supply notifications configuring 122 T TCP/IP menu 67 tips card stock 43
  • Lexmark CS310 | User's Guide - Page 198
    95 volatility statement of 95 W waste toner bottle ordering 99 replacing 100 Waste toner bottle nearly full [82.xy] 145 Weblink server not set up. Contact system administrator. 145 Wireless menu 69 wireless network configuration information 23 wireless network setup using the Embedded Web Serve
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CS310 Series
User's Guide
September 2012
www.lexmark.com
Machine type(s):
5027
Model(s):
210, 230