Lexmark CX922 Users Guide PDF
Lexmark CX922 Manual
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- Lexmark CX922 | Users Guide PDF - Page 1
CX920, CX921, CX922, CX923, CX924, CX927 MFPs User's Guide May 2020 Machine type(s): 7559 Models: 078, 178, 378, 578, 778 www.lexmark.com - Lexmark CX922 | Users Guide PDF - Page 2
Contents 2 Contents Safety information 7 Conventions...7 Product statements...7 Learning about the printer 10 Finding information about the printer...10 Selecting a location for the printer...11 Printer configurations...12 Attaching cables...14 Using the control panel...16 Understanding the - Lexmark CX922 | Users Guide PDF - Page 3
tray...32 Loading the multipurpose feeder...34 Linking trays...35 Paper Support...36 Printing...45 Printing from a computer...45 Printing from a mobile device ...45 Printing from a flash drive...47 Supported flash drives and file types...48 Configuring confidential jobs...48 - Lexmark CX922 | Users Guide PDF - Page 4
Contents 4 E-mailing...54 Using the automatic document feeder and scanner glass 54 Configuring the SMTP server for e‑mail...54 Sending an e-mail...55 Creating an e-mail shortcut...55 Faxing...56 Setting up the printer to fax...56 Using the automatic document feeder and scanner glass 69 Sending a - Lexmark CX922 | Users Guide PDF - Page 5
Contents 5 USB Drive...129 Network/Ports...135 Security...146 Reports...153 Help...154 Troubleshooting...155 Securing the printer 156 Locating the security slot...156 Erasing printer memory...156 Erasing printer hard disk memory...156 Encrypting the printer hard disk... - Lexmark CX922 | Users Guide PDF - Page 6
finisher...221 Troubleshooting 224 Network connection problems...224 Hardware options problems...226 Issues with supplies...227 Paper feed problems...228 Printing problems...231 Color quality problems...255 Faxing problems...258 Scanning problems...261 Contacting customer support...265 Upgrading - Lexmark CX922 | Users Guide PDF - Page 7
that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor printer performance. CAUTION-POTENTIAL INJURY: To reduce the risk of fire - Lexmark CX922 | Users Guide PDF - Page 8
of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. CAUTION-SHOCK HAZARD: To possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. - Lexmark CX922 | Users Guide PDF - Page 9
those specified in the User's Guide may result in hazardous radiation exposure service or repairs, other than those described in the user documentation, to a service instructed to do so in the product maintenance instructions. If there are no references to filters in the product maintenance instructions - Lexmark CX922 | Users Guide PDF - Page 10
the printer • Troubleshooting and solving problems Information on setting up and configuring the accessibility features of your printer Help using the printer software Find it here See the setup documentation that came with the printer or go to http://support.lexmark.com. Information Center - Lexmark CX922 | Users Guide PDF - Page 11
support: • Documentation • Driver downloads • Live chat support • E‑mail support • Voice support Find it here Go to http://support.lexmark. with the printer. Product Information Guide-See the documentation that came with the printer or go to http://support.lexmark.com. Selecting a location for - Lexmark CX922 | Users Guide PDF - Page 12
Learning about the printer 12 - Away from the direct airflow of air conditioners, heaters, or ventilators - Free from direct sunlight and humidity extremes • Observe the recommended temperatures and avoid fluctuations. Ambient temperature 10 to 30°C (50 to 86°F) Storage temperature -10 to 40°C (14 - Lexmark CX922 | Users Guide PDF - Page 13
more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. - Lexmark CX922 | Users Guide PDF - Page 14
about the printer 14 1 Staple finisher Notes: • This option is not supported if another finisher is installed. • This option is supported only in some printer models. 2 Optional 3000‑sheet tray Note: This option is supported only if another optional tray is installed. 3 Optional 2 x 500‑sheet tray - Lexmark CX922 | Users Guide PDF - Page 15
printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region. Note: Remove the plug to access the port. 4 LINE port Connect the printer to an active telephone line through a standard - Lexmark CX922 | Users Guide PDF - Page 16
Learning about the printer 16 Using the control panel Use the To 1 Display • View the printer messages and supply status. • Set up and operate the printer. 2 Home button Go to the home screen. 3 Power button • Turn on or turn off the printer. Note: To turn off the printer, press and hold - Lexmark CX922 | Users Guide PDF - Page 17
Learning about the printer 17 Understanding the status of the power button and indicator light Indicator light Off Blue Red Printer status The printer is off or in Hibernate mode. The printer is ready or processing data. The printer requires user intervention. Power button light Off Solid amber - Lexmark CX922 | Users Guide PDF - Page 18
Learning about the printer 18 Touch To 6 Status/Supplies • Show a printer warning or error message whenever the printer requires intervention to continue processing. • View more information on the printer warning or message, and on how to clear it. Note: You can also access this setting by - Lexmark CX922 | Users Guide PDF - Page 19
Setting up and using the home screen applications 19 Setting up and using the home screen applications Customizing the home screen 1 From the control panel, touch Settings > Device > Visible Home Screen Icons. 2 Select the icons that you want to appear on the home screen. 3 Apply the changes. - Lexmark CX922 | Users Guide PDF - Page 20
Setting up and using the home screen applications 20 Setting up Scan Center 1 From the home screen, touch Scan Center. 2 Select and create a destination, and then configure the settings. Notes: • When creating a network destination, make sure to validate and adjust the settings until no errors - Lexmark CX922 | Users Guide PDF - Page 21
access to the bookmark, enter a PIN. Note: The application supports the following file types: PDF, JPEG, TIFF, and HTML-based web pages. Other file types such as DOCX and XLXS are supported in some printer models. 4 Click Save. Creating folders 1 Open a web browser, - Lexmark CX922 | Users Guide PDF - Page 22
Setting up and using the home screen applications 22 Managing contacts Adding contacts 1 Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by - Lexmark CX922 | Users Guide PDF - Page 23
Setting up and using the home screen applications 23 3 Do either of the following: • From the Contacts section, click a contact name, and then edit the information. • From the Contact Groups section, click a group name, and then edit the information. 4 Apply the changes. Deleting contacts or - Lexmark CX922 | Users Guide PDF - Page 24
Setting up and using the accessibility features 24 Setting up and using the accessibility features Enabling Magnification mode 1 From the control panel, press and hold the 5 key until you hear a voice message. 2 Select Magnification mode. 3 Select OK. For more information on navigating a magnified - Lexmark CX922 | Users Guide PDF - Page 25
Setting up and using the accessibility features 25 • The volume resets to the default value after the session is logged out or when the printer wakes from Sleep or Hibernate mode. Adjusting the default headphone volume 1 From the control panel, navigate to: Settings > Device > Accessibility 2 - Lexmark CX922 | Users Guide PDF - Page 26
Setting up and using the accessibility features 26 Using the keyboard on the display Do one or more of the following: • Drag a finger over the key to announce the character. • Lift the finger to enter or type the character in the field. • Select Backspace to delete characters. • To hear the content - Lexmark CX922 | Users Guide PDF - Page 27
Loading paper and specialty media 27 Loading paper and specialty media Setting the size and type of the specialty media The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes, do the following: 1 From the home screen, navigate to: Settings - Lexmark CX922 | Users Guide PDF - Page 28
Loading paper and specialty media 28 2 Adjust the guides to match the size of the paper that you are loading. 3 Flex, fan, and align the paper edges before loading. 4 Load the paper. • When using letterhead, do either of the following: - Lexmark CX922 | Users Guide PDF - Page 29
Loading paper and specialty media 29 Without an optional finisher With an optional finisher One‑sided printing One‑sided printing Two‑sided printing Two‑sided printing One‑sided printing One‑sided printing Two‑sided printing Two‑sided printing • Load pre‑punched paper with the holes toward - Lexmark CX922 | Users Guide PDF - Page 30
Loading the 2500‑sheet tray The 2500‑sheet tray supports only one paper size, either A4 or letter. To check the supported paper size, pull out the tray and then • To avoid errors, make sure that the transfer guide is always at the left side of the tray. 2 Flex, fan, and align the paper - Lexmark CX922 | Users Guide PDF - Page 31
Loading paper and specialty media 31 3 Load the paper stack on the right side, and then load the paper stack on the left side. • Make sure that the stack height is below the maximum paper fill indicator on each side of the tray. • Load letterhead faceup for one‑sided printing. • Load letterhead - Lexmark CX922 | Users Guide PDF - Page 32
the tray. 5 From the control panel, navigate to: Settings > Device > Maintenance > Configuration Menu > Tray Configuration > Size Sensing. 6 Select the tray and paper size. Loading the 3000‑sheet tray The 3000‑sheet tray supports only one paper size, either A4 or letter. CAUTION-TIPPING HAZARD: To - Lexmark CX922 | Users Guide PDF - Page 33
Loading paper and specialty media 33 2 Flex, fan, and align the paper edges before loading. 3 Load the paper stack with the printable side facedown. • Load letterhead facedown for one‑sided printing. • Load letterhead faceup for two‑sided printing. • To avoid paper jams, make sure that the stack - Lexmark CX922 | Users Guide PDF - Page 34
media 34 5 From the control panel, navigate to: Settings > Device > Maintenance > Configuration Menu > Tray Configuration > Size Sensing. 6 Select the tray and paper size. Loading the multipurpose feeder 1 Open the multipurpose feeder. 2 Adjust the guide to match the size of the paper that you are - Lexmark CX922 | Users Guide PDF - Page 35
that you are linking. 3 From the home screen, touch Settings > Device > Maintenance > Config Menu > Tray Configuration > Tray Linking. 4 Touch Automatic. To and paper type settings. Warning-Potential Damage: The temperature of the fuser varies according to the specified paper type. To avoid printing - Lexmark CX922 | Users Guide PDF - Page 36
in short‑edge orientation. 2 This paper is loaded only in long‑edge orientation. 3 The paper source supports paper size without size sensing. 4 This paper is not supported in tray 1. 5 Two‑sided printing supports Universal sizes between 139.7 x 148 mm to 320 x 458 mm (5.5 x 5.83 in. to 12.6 x 18 in - Lexmark CX922 | Users Guide PDF - Page 37
in short‑edge orientation. 2 This paper is loaded only in long‑edge orientation. 3 The paper source supports paper size without size sensing. 4 This paper is not supported in tray 1. 5 Two‑sided printing supports Universal sizes between 139.7 x 148 mm to 320 x 458 mm (5.5 x 5.83 in. to 12.6 x 18 in - Lexmark CX922 | Users Guide PDF - Page 38
in short‑edge orientation. 2 This paper is loaded only in long‑edge orientation. 3 The paper source supports paper size without size sensing. 4 This paper is not supported in tray 1. 5 Two‑sided printing supports Universal sizes between 139.7 x 148 mm to 320 x 458 mm (5.5 x 5.83 in. to 12.6 x 18 in - Lexmark CX922 | Users Guide PDF - Page 39
in.) Legal 216 x 356 mm (8.5 x 14 in.) Oficio 216 x 340 mm 2 (8.5 x 13.4 in.) 1 This paper is loaded only in short‑edge orientation. 2 The paper source supports paper size without size sensing. 39 Scanner X 2 1,2 X X X 1,2 2 2 - Lexmark CX922 | Users Guide PDF - Page 40
the finisher Note: When a finisher is installed, the standard finisher bin becomes the default bin even for print jobs that do not require finishing. Supported paper sizes Paper size 11 x 17 Staple finisher Staple, hole punch Staple, hole punch Booklet finisher finisher bin 1 finisher bin 2 12 x 18 - Lexmark CX922 | Users Guide PDF - Page 41
only if the finisher stacks the paper but does not staple or punch holes in it. 6 Paper is supported only for two‑hole punch. Supported paper types Paper types supported by the printer Note: Labels, transparencies, envelopes, and card stock always print at reduced speed. Paper type Bond 2 x 500 - Lexmark CX922 | Users Guide PDF - Page 42
Loading paper and specialty media 42 Paper type Light Paper 2 x 500‑sheet 2500‑sheet tray 3000‑sheet tray Multipurpose tray feeder Plain Paper Preprinted Recycled Rough Envelope X X X Rough Cotton Transparencies1 X X X Vinyl Labels X X X X 1 Print in batches of only up to 20 - Lexmark CX922 | Users Guide PDF - Page 43
43 Paper type ADF Vinyl Labels 1 Print in batches of only up to 20 to prevent them from sticking together. Scanner Paper types supported by the finisher Paper type Bond Staple finisher Non‑finishing Staple Staple, hole punch finisher Non‑finishing Staple Hole punch Card Stock X X Glossy - Lexmark CX922 | Users Guide PDF - Page 44
Loading paper and specialty media 44 Supported paper weights Paper type Standard 550‑sheet tray Plain paper Glossy Card stock Labels N/A Envelopes N/A 2 x 500‑sheet tray 2500-sheet tray 3000‑sheet tray 60- - Lexmark CX922 | Users Guide PDF - Page 45
supported Lexmark printer. 1 Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may not support . Printing from a mobile device using Mopria Print Service Mopria® Print Service is a mobile printing solution for mobile devices running - Lexmark CX922 | Users Guide PDF - Page 46
sure that both devices are connected to the same subnet. • This application is supported only in some Apple devices. 1 From your mobile device, select a document a mobile device using Wi‑Fi Direct® Wi‑Fi Direct® is a printing service that lets you print to any Wi‑Fi Direct‑ready printer. Note: Make - Lexmark CX922 | Users Guide PDF - Page 47
Printing 47 Printing from a flash drive 1 Insert the flash drive. Notes: • If you insert the flash drive when an error message appears, then the printer ignores the flash drive. • If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the display. 2 From - Lexmark CX922 | Users Guide PDF - Page 48
16GB and 32GB) Notes: - The printer supports high‑speed USB flash drives with full‑speed standard. - USB flash drives must support the File Allocation Table (FAT) system. the printer until they are released or deleted manually. Set the expiration time for a repeat print job. Note: Repeat - Lexmark CX922 | Users Guide PDF - Page 49
Printing 49 Use To Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining copies. Note: Verify jobs print one copy to check if it is satisfactory before printing the remaining copies. Reserve Job Expiration Set the expiration time that the - Lexmark CX922 | Users Guide PDF - Page 50
Printing 50 5 From the printer home screen, release the print job. • For confidential print jobs, navigate to: Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the settings > Print • For other print jobs, navigate to: Held jobs > select your user - Lexmark CX922 | Users Guide PDF - Page 51
. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the scanner glass for single‑page documents, book pages, small items (such as - Lexmark CX922 | Users Guide PDF - Page 52
Copying 52 Copying on letterhead 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Copy > Copy From > select the size of the original document. 3 Touch Copy To, and then select the paper source that contains the letterhead. If you loaded the - Lexmark CX922 | Users Guide PDF - Page 53
Copying 53 Copying multiple pages onto a single sheet 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Copy > Pages per Side. 3 Adjust the settings. 4 Copy the document. Creating a copy shortcut 1 From the home screen, touch Copy. 2 Configure the - Lexmark CX922 | Users Guide PDF - Page 54
. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the scanner glass for single‑page documents, book pages, small items (such as - Lexmark CX922 | Users Guide PDF - Page 55
E-mailing 55 Sending an e-mail Using the control panel 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch E-mail, and then enter the needed information. Note: You can also enter the recipient using the address book or shortcut number. 3 If - Lexmark CX922 | Users Guide PDF - Page 56
Faxing 56 Faxing Setting up the printer to fax Notes: • The following connection methods are applicable only in some countries or regions. • During the initial printer setup, clear the fax function check box and any other function you plan to set up later, and then touch Continue. • The indicator - Lexmark CX922 | Users Guide PDF - Page 57
other end of the cable to an active analog wall jack. Notes: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings. - Lexmark CX922 | Users Guide PDF - Page 58
Faxing 58 Setup 2: Printer is sharing the line with an answering machine Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set - Lexmark CX922 | Users Guide PDF - Page 59
Faxing 59 Connected to different wall jacks 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to receive faxes - Lexmark CX922 | Users Guide PDF - Page 60
sharing the line with a telephone subscribed to voice mail service 1 Connect one end of the telephone cable to the , and if you subscribe to a distinctive ring service. • When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the telephone to receive the fax - Lexmark CX922 | Users Guide PDF - Page 61
Faxing 61 Setting up fax using digital subscriber line CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION-SHOCK HAZARD: To avoid - Lexmark CX922 | Users Guide PDF - Page 62
printer, remove any installed adapter plug from the telephone port of the printer, and then connect the telephone. Setting up fax using VoIP telephone service CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such - Lexmark CX922 | Users Guide PDF - Page 63
Faxing 63 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. Note: The port labeled Phone Line 2 or Fax Port is not always active. VoIP providers may charge extra cost - Lexmark CX922 | Users Guide PDF - Page 64
Faxing 64 Setting up fax using cable modem connection CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION-SHOCK HAZARD: To avoid - Lexmark CX922 | Users Guide PDF - Page 65
Faxing 65 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem. 3 Connect your analog telephone to the telephone port of the printer. Note: To check if the telephone port on - Lexmark CX922 | Users Guide PDF - Page 66
. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Part name Lexmark adapter plug Part number 40X8519 - Lexmark CX922 | Users Guide PDF - Page 67
Faxing 67 Connecting the printer to a non‑RJ11 wall jack 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. 3 If you want to connect another device with a non‑RJ11 - Lexmark CX922 | Users Guide PDF - Page 68
Faxing 68 Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. Connect the printer to any of the N ports. 1 Connect one end of the telephone cable to the line - Lexmark CX922 | Users Guide PDF - Page 69
Faxing 69 Connecting to a distinctive ring service A distinctive ring service lets you have multiple telephone numbers on one make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the scanner glass for - Lexmark CX922 | Users Guide PDF - Page 70
information. 3 If necessary, configure other fax settings. 4 Send the fax job. Using the computer Note: Make sure that the Universal Fax driver is installed. For Windows users 1 With a document open, click File > Print. 2 Select the printer, and then click Properties, Preferences, Options, or Setup - Lexmark CX922 | Users Guide PDF - Page 71
Faxing 71 3 Touch . 4 Create a shortcut. Changing the fax resolution 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Fax, and then enter the needed information. 3 Touch Resolution, and then adjust the setting. 4 Send the fax. Adjusting the fax - Lexmark CX922 | Users Guide PDF - Page 72
. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the scanner glass for single‑page documents, book pages, small items (such as - Lexmark CX922 | Users Guide PDF - Page 73
Scanning 73 Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Shortcuts > Add Shortcut - Lexmark CX922 | Users Guide PDF - Page 74
Scanning 74 Sending scanned documents to a computer 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Scan Profiles > Scan To Computer. 3 Select the scan profile where you want to save the document. - Lexmark CX922 | Users Guide PDF - Page 75
Operator Panel • Notifications • Power Management • Information Sent to Lexmark • Layout • Finishing • Setup • Quality • Job Accounting • Menu Settings Page • Device • Print • Accessibility • Restore Factory Defaults • Maintenance • Visible Home Screen Icons • About this Printer • PDF • PostScript - Lexmark CX922 | Users Guide PDF - Page 76
Troubleshooting • Print All Guides • Mono Quality Guide • Connection Guide • Copy Guide • E‑mail Guide • Fax Guide • FTP Guide Print Quality Test Pages • Information Guide • Media Guide • Moving Guide • Print Quality Guide • Scan Guide • Supplies Guide Current Date and Time Manually Set Date and - Lexmark CX922 | Users Guide PDF - Page 77
: An asterisk (*) next to a value indicates the factory default setting. Eco-Mode Menu item Description Print Sides (1‑Sided*) Pages per Side (Off*) Toner Darkness (4*) Color Saver (Off*) Configure the print settings of the printer. Note: An asterisk (*) next to a value indicates the factory - Lexmark CX922 | Users Guide PDF - Page 78
the supplies. Supplies Cartridge Alarm (Single*) Staple Alarm (Off*) Hole Punch Alarm (Off*) Set the number of times that the alarm sounds when the toner cartridge is low, the staple cartridge is empty, or the hole punch receptacle is full or missing respectively. Note: The Staple Alarm and Hole - Lexmark CX922 | Users Guide PDF - Page 79
Understanding the printer menus 79 Menu item Description Supplies Custom Supply Notifications Set the unit that the printer uses to estimate supply usage and trigger custom notifications when user intervention is required. Note: This menu item appears only in the Embedded Web Server. E‑mail - Lexmark CX922 | Users Guide PDF - Page 80
Understanding the printer menus 80 Menu item Description Error Prevention Auto Reboot Auto Reboot Reboot when idle Reboot always* Reboot never Set the printer to restart when an error occurs. Error Prevention Auto Reboot Max Auto Reboots 1-20 (2*) Set the number of automatic reboots that the - Lexmark CX922 | Users Guide PDF - Page 81
. Supplies and Page Usage Note: Information Send Time appears only when you select any of the settings in Device Performance Information Sent to Lexmark, except None. None* Information Send Time Start Time Stop Time Note: An asterisk (*) next to a value indicates the factory default setting - Lexmark CX922 | Users Guide PDF - Page 82
Understanding the printer menus 82 Accessibility Menu item Description Duplicate Key Strike Interval 0-5 (0*) Set the interval in seconds during which the printer ignores duplicate key presses on an attached keyboard. Key Repeat Initial Delay 0.25-5 (1*) Set the initial length of delay in - Lexmark CX922 | Users Guide PDF - Page 83
Restore network settings Restore fax settings Restore app settings Maintenance Description Restore the printer factory default settings. Con USB Configuration USB Scan to Local On* Off Set whether the USB device driver enumerates as a USB Simple device (single interface) or as a USB Composite - Lexmark CX922 | Users Guide PDF - Page 84
Configure MP to Cassette. Tray Configuration Envelope Prompts Auto* Multipurpose Feeder Manual Envelope Set the paper source that the user fills when a prompt to . Supply Usage And Counters Clear Supply Usage History 300K Maintenance Kit Reset Tiered Coverage Ranges Large Media Adjustments (Off*) - Lexmark CX922 | Users Guide PDF - Page 85
Printer Emulations Emulator Security Disable Printer Message Access Off On* Disable access to printer message during emulation. Fax Configuration Fax Low Power Support Disable Sleep Permit Sleep Auto* Set fax to enter Sleep mode whenever the printer determines that it should. Fax Configuration Fax - Lexmark CX922 | Users Guide PDF - Page 86
port. App Configuration LES Applications Off On* Enable the Lexmark Embedded Solutions (LES) applications. Notes: • When set to When the setting is changed, the printer restarts. Scanner Configuration Scanner Manual Registration Print Quick Test Print a Quick Test target page. Note: Make - Lexmark CX922 | Users Guide PDF - Page 87
Manually register the flatbed and ADF after replacing the ADF, scanner glass, or controller board. Scanner Configuration Reset Maintenance Counter Reset the counter after replacing the ADF maintenance kit a hard disk is installed. Out of Service Erase Sanitize all information on nonvolatile memory - Lexmark CX922 | Users Guide PDF - Page 88
figuration files to a flash drive. Export Compressed Logs to USB* Export compressed log files to a flash drive. Send Logs Cancel Send Send diagnostic information to Lexmark. * This menu item appears only in some printer models. - Lexmark CX922 | Users Guide PDF - Page 89
Understanding the printer menus 89 Print Layout Menu item Description Sides 1‑Sided* 2‑Sided Specify whether to print on one side or both sides of the paper. Flip Style Long Edge* Short Edge Determine which side of the paper is bound when performing two‑sided printing. Blank Pages Print Do - Lexmark CX922 | Users Guide PDF - Page 90
Understanding the printer menus 90 Menu item Description Pages per Side Orientation Specify the orientation of multiple page images when using the Pages per Side menu. Auto* Landscape Portrait Pages per Side Border None* Solid Print a border around each page image when using the Pages per Side - Lexmark CX922 | Users Guide PDF - Page 91
only when a printer hard disk is installed. Printer Usage Max Speed Max Yield* Determine how the color imaging kit operates during printing. Notes: • When set to Max Yield, the color imaging kit slows or stops while printing groups of black-only pages. • When set to Max Speed, the color imaging - Lexmark CX922 | Users Guide PDF - Page 92
Resolution 2400 Image Q* 1200 dpi Set the resolution for the printed output. Note: 2400 Image Q provides high‑quality output at maximum speed. Toner Darkness 1 to 5 (4*) Determine the lightness or darkness of text images. Halftone Normal* Detail Enhance the printed output to have smoother lines - Lexmark CX922 | Users Guide PDF - Page 93
Color Balance Cyan ‑5 to 5 (0*) Magenta ‑5 to 5 (0*) Yellow ‑5 to 5 (0*) Black ‑5 to 5 (0*) Reset Defaults Adjust the amount of toner that is used for each color. Color Correction Off Auto* Manual Modify the color settings used to print documents. Notes: • Off sets the printer to receive the - Lexmark CX922 | Users Guide PDF - Page 94
Understanding the printer menus 94 Job Accounting Menu item Description Job Accounting Off* On Set the printer to create a log of the print jobs that it receives. Note: This menu item appears only when a flash memory or hard disk is installed. Accounting Log Frequency Daily Weekly Monthly* - Lexmark CX922 | Users Guide PDF - Page 95
Understanding the printer menus 95 Menu item Description Log File Prefix Specify the prefix for the log files. Note: The current host name defined in the TCP/IP menu is used as the default log file prefix. Note: An asterisk (*) next to a value indicates the factory default setting. XPS Menu item - Lexmark CX922 | Users Guide PDF - Page 96
Specify the symbol set for each font name. Note: A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text. Pitch 0.08-100 (10*) Specify the pitch for fixed or - Lexmark CX922 | Users Guide PDF - Page 97
feed after a carriage return control command. Tray Renumber Assign MP Feeder Assign Tray [x] Assign Manual Paper Assign Manual Envelope Configure the printer to work with a different print driver or custom application that uses a different set of source assignments to request a given paper source - Lexmark CX922 | Users Guide PDF - Page 98
Understanding the printer menus 98 HTML Menu item Description Font Name Times* Set the font to use when printing HTML documents. Font Size 1-255 (12*) Set the font size to use when printing HTML documents. Scale 1-400% (100*) Scale HTML documents for printing. Orientation Portrait* - Lexmark CX922 | Users Guide PDF - Page 99
any paper source. Notes: • Off prompts the user to load the required paper size. • All Listed allows all available substitutions. Configure MP Cassette* Manual First Determine the behavior of the multipurpose feeder. Notes: • Cassette configures the multipurpose feeder as the automatic paper source - Lexmark CX922 | Users Guide PDF - Page 100
pick paper from the short edge or long edge direction. Note: Long Edge appears only when the longest edge is shorter than the maximum width supported. Note: An asterisk (*) next to a value indicates the factory default setting. Custom Scan Sizes Menu item Custom Scan Size [x] Scan Size Name Width - Lexmark CX922 | Users Guide PDF - Page 101
Understanding the printer menus 101 Media Types Menu item Plain Card Stock Recycled Transparency Glossy Heavy Glossy Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Heavy Rough/Cotton Custom Type [X] Description Specify the texture, weight, and - Lexmark CX922 | Users Guide PDF - Page 102
Understanding the printer menus 102 Copy Copy Defaults Menu item Description Content Type Text Text/Photo* Photo Graphics Improve the output result based on the content of the original document. Content Source Black and White Laser Color Laser* Inkjet Photo/Film Magazine Newspaper Press - Lexmark CX922 | Users Guide PDF - Page 103
Understanding the printer menus 103 Menu item Description Print Page Borders Off* On Place a border around each image when printing multiple pages on a single page. Collate Off [1,1,1,2,2,2] On [1,2,1,2,1,2]* Print multiple copies in sequence. Offset Pages None* Between Copies Between Jobs - Lexmark CX922 | Users Guide PDF - Page 104
Understanding the printer menus 104 Menu item Description Header/Footer Left Header Middle Header Right Header Left Footer Middle Footer Right Footer Specify the header or footer information on the scanned image. Overlay Confidential Copy Draft Urgent Custom Off* Specify the overlay text to - Lexmark CX922 | Users Guide PDF - Page 105
Understanding the printer menus 105 Menu item Description Auto Center Off* On Align the content at the center of the page. Mirror Image Off* On Create a mirror image of the original document. Negative Image Off* On Create a negative image of the original document. Shadow Detail ‑4 to 4 - Lexmark CX922 | Users Guide PDF - Page 106
Identify your fax number. Fax ID Fax Name Fax Number* Notify fax recipients of your fax name or fax number. Enable Manual Fax Off* On Set the printer to fax manually. Notes: • This menu item does not appear if Fax Transport is set to T.38. • This menu item requires a line splitter and - Lexmark CX922 | Users Guide PDF - Page 107
turning on the printer and before each call. • This menu item does not appear if Fax Transport is set to T.38. Enable Extension in Use Support Off On* Determine whether a telephone line is used by another device, such as another phone on the same line. Notes: • This menu item is monitored - Lexmark CX922 | Users Guide PDF - Page 108
Understanding the printer menus 108 Fax Send Settings Menu item Description Resolution Standard* Fine Super Fine Ultra Fine Set the resolution of the scanned image. Note: A higher resolution increases fax transmission time and requires higher memory. Original Size [List of paper sizes] - Lexmark CX922 | Users Guide PDF - Page 109
Understanding the printer menus 109 Advanced Imaging Menu item Description Color Balance Cyan ‑ Red -4 to 4 (0*) Magenta ‑ Green -4 to 4 (0*) Yellow ‑ Blue -4 to 4 (0*) Adjust the color intensity during scanning. Color Dropout Color Dropout (None*) Specify which color to drop during scanning - Lexmark CX922 | Users Guide PDF - Page 110
caused by telephone line noise and poor signal strength. Enable Fax Scans On* Off Fax documents that are scanned at the printer. Driver to Fax On* Off Allow the print driver to send fax. Allow Save as Shortcut On* Off Save fax numbers as shortcuts on the printer. Max Speed 33600* 14400 - Lexmark CX922 | Users Guide PDF - Page 111
Note: An asterisk (*) next to a value indicates the factory default setting. Fax Receive Settings Menu item Description Fax Job Waiting None* Toner Toner and Supplies Remove fax jobs that request specific unavailable resources from the print queue. Rings to Answer 1-25 (3*) Set the number of - Lexmark CX922 | Users Guide PDF - Page 112
the printed fax document. Note: This menu item appears only when a finisher is installed. Holding Faxes Held Fax Mode Off* Always On Manual Scheduled Hold received faxes from printing until they are released. Note: An asterisk (*) next to a value indicates the factory default setting. Admin - Lexmark CX922 | Users Guide PDF - Page 113
Understanding the printer menus 113 Menu item Description Banned Fax List Add Banned Fax Specify the phone numbers that you want to block. Answer On All Rings* Single Ring Only Double Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only - Lexmark CX922 | Users Guide PDF - Page 114
Understanding the printer menus 114 Fax Cover Page Menu item Description Fax Cover Page Off by Default* On by Default Never Use Always Use Configure the settings for the fax cover page. Include To field Off* On Include From field Off* On From Include Message Field Off* On Message: Include - Lexmark CX922 | Users Guide PDF - Page 115
Understanding the printer menus 115 Menu item Description Receive Error Log Print Never* Print on Error Print a log for fax‑receive failures. Auto Print Logs On* Off Print all fax activity. Log Paper Source Tray [x] (1*) Specify the paper source for printing logs. Logs Display Remote Fax - Lexmark CX922 | Users Guide PDF - Page 116
Understanding the printer menus 116 Fax Server Setup General Fax Settings Menu item Description To Format Specify a fax recipient. Note: If you want to use the fax number, then type the number sign (#) before a number. Reply Address Specify a reply address for sending fax. Subject Specify - Lexmark CX922 | Users Guide PDF - Page 117
Understanding the printer menus 117 Menu item Description SMTP Server Authentication No authentication required* Login / Plain NTLM CRAM‑MD5 Digest‑MD5 Kerberos 5 Set the authentication type for the SMTP server. Device‑Initiated E‑mail Specify whether credentials are required for device‑ - Lexmark CX922 | Users Guide PDF - Page 118
Understanding the printer menus 118 Menu item Description Content Type Text* Text/Photo Photo Graphics Improve the output result based on the content of the original document. Content Source Black and White Laser Color Laser* Inkjet Photo/Film Magazine Newspaper Press Other Improve the output - Lexmark CX922 | Users Guide PDF - Page 119
Understanding the printer menus 119 E-mail E‑mail Setup Menu item Description Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for sending e-mail. Primary SMTP Gateway Port 1-65535 (25*) Enter the port number of the primary SMTP server. Secondary SMTP - Lexmark CX922 | Users Guide PDF - Page 120
(Off*) Secure (Off*) Archival (PDF/A) (Off*) Configure the PDF settings of the scanned document. Notes: • Archival Version and Archival (PDF/A) are supported only when PDF Version is set to 1.4. • Highly Compressed appears only when hard disk is installed. Note: An asterisk (*) next to a value - Lexmark CX922 | Users Guide PDF - Page 121
Understanding the printer menus 121 Menu item Description Content Type Text Text/Photo* Photo Graphics Improve the output result based on the content type of the original document. Content Source Black and White Laser Color Laser* Inkjet Photo/Film Magazine Newspaper Press Other Improve the - Lexmark CX922 | Users Guide PDF - Page 122
Understanding the printer menus 122 Advanced Imaging Menu item Description Color Balance Cyan (0*) Magenta (0*) Yellow (0*) Adjust the color intensity for cyan, magenta, and yellow. Color Dropout Color Dropout (None*) Default Red Threshold (128*) Default Green Threshold (128*) Default Blue - Lexmark CX922 | Users Guide PDF - Page 123
Understanding the printer menus 123 Menu item Description Temperature ‑4 to 4 (0*) Generate a bluer or redder output of the original document. Blank Pages Blank Page Removal (Remove*) Blank Page Sensitivity (5*) Set the sensitivity of scans in relation to blank pages in the original document. - Lexmark CX922 | Users Guide PDF - Page 124
Understanding the printer menus 124 Menu item Description Transmission Log Print log* Do Not Print Log Print Only For Error Print a transmission log for e‑mail scans. Log Paper Source Tray [x] (1*) Multipurpose Feeder Specify the paper source for printing e‑mail logs. Log Output Bin Standard - Lexmark CX922 | Users Guide PDF - Page 125
Understanding the printer menus 125 FTP FTP Defaults Menu item Description Format JPEG (.jpg) PDF (.pdf)* TIFF (.tif) XPS (.xps) TXT (.txt) RTF (.rtf) DOCX (.docx) CSV (.csv) Specify the file format for the scanned image. Global OCR Settings Recognized Languages Auto Rotate Despeckle Auto - Lexmark CX922 | Users Guide PDF - Page 126
image. Note: An asterisk (*) next to a value indicates the factory default setting. Advanced Imaging Menu item Description Color Balance -4 to 4 (0*) Adjust the amount of toner used for each color in scan output. Note: An asterisk (*) next to a value indicates the factory default setting. - Lexmark CX922 | Users Guide PDF - Page 127
Understanding the printer menus 127 Menu item Description Color Dropout Color Dropout None* Red Green Blue Default Red Threshold 0-255 (128*) Default Green Threshold 0-255 (128*) Default Blue Threshold 0-255 (128*) Specify which color to drop during scanning, and adjust the dropout setting for - Lexmark CX922 | Users Guide PDF - Page 128
Understanding the printer menus 128 Menu item Description Scan Edge to Edge Off* On Allow edge‑to‑edge scanning of the original document. Sharpness 1-5 (3*) Adjust the sharpness of a scanned image. Temperature ‑4 to 4 (0*) Specify whether to generate a cooler or warmer output. Blank Pages - Lexmark CX922 | Users Guide PDF - Page 129
PDF settings of the scanned image. PDF Version (1.5*) Notes: Archival Version (A‑1a*) Highly Compressed (Off*) • Archival Version and Archival (PDF/A) are supported only when PDF Version is set to 1.4. Secure (Off*) Archival (PDF/A) (Off*) • Highly Compressed appears only when a hard disk is - Lexmark CX922 | Users Guide PDF - Page 130
Understanding the printer menus 130 Menu item Description Content Type Text Text/Photo* Graphics Photo Improve the output result based on the content type of the original document. Content Source Black and White Laser Color Laser* Inkjet Photo/Film Magazine Newspaper Press Other Improve the - Lexmark CX922 | Users Guide PDF - Page 131
Understanding the printer menus 131 Advanced Imaging Menu item Description Color Balance Cyan (0*) Magenta (0*) Yellow (0*) Adjust the color intensity for cyan, magenta, and yellow. Color Dropout Color Dropout (None*) Default Red Threshold (128*) Default Green Threshold (128*) Default Blue - Lexmark CX922 | Users Guide PDF - Page 132
. Flash Drive Print Menu item Description Number of Copies 1-9999 (1*) Set the number of copies. Paper Source Tray [x] (1*) Multipurpose Feeder Manual Paper Manual Envelope Set the paper source for the print job. Note: An asterisk (*) next to a value indicates the factory default setting. - Lexmark CX922 | Users Guide PDF - Page 133
Understanding the printer menus 133 Menu item Description Color Off On* Print a flash drive file in color. Collate (1,1,1) (2,2,2) (1,2,3) (1,2,3)* Keep the pages of a print job stacked in sequence, particularly when printing multiple copies of the job. Sides 1‑Sided* 2‑Sided Specify whether - Lexmark CX922 | Users Guide PDF - Page 134
Understanding the printer menus 134 Menu item Description Pages per Side Off* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Print multiple page images on one side of a sheet of paper. Pages per Side Ordering Horizontal* - Lexmark CX922 | Users Guide PDF - Page 135
Understanding the printer menus 135 Network/Ports Network Overview Menu item Description Active Adapter Auto* Standard Network Wireless Specify the type of the network connection. Note: Wireless is available only in printers connected to a wireless network. Network Status Show the - Lexmark CX922 | Users Guide PDF - Page 136
Assigned IPv6 Address Manually Assigned IPv6 Router Address Prefix (64*) All IPv6 Addresses All IPv6 Router Addresses Network Address 136 Description Configure the wireless connection using Lexmark Mobile Assistant. Configure the wireless connection using the control panel. Establish a Wi‑Fi network - Lexmark CX922 | Users Guide PDF - Page 137
Configure the IPv6 settings. Enable IPv6 (On*) Enable DHCPv6 (Off*) Stateless Address Autoconfiguration (On*) DNS Server Address Manually Assigned IPv6 Address Manually Assigned IPv6 Router Address Prefix (64*) All IPv6 Addresses All IPv6 Router Addresses Network Address UAA LAA Specify the - Lexmark CX922 | Users Guide PDF - Page 138
update NTP server On* Off Allow the DHCP and BOOTP clients to update the NTP settings of the printer. Zero Configuration Name Specify a service name for the zero configuration network. Enable Auto IP Off* On Assign an IP address automatically. DNS Server Address Specify the current Domain Name - Lexmark CX922 | Users Guide PDF - Page 139
TTL DDNS Refresh Time Enable mDNS Off On* Update the multicast DNS settings. WINS Server Address Specify a server address for Windows Internet Name Service (WINS). Enable BOOTP Off* On Allow the BOOTP to assign a printer IP address. Restricted Server List Specify the IP addresses that are - Lexmark CX922 | Users Guide PDF - Page 140
Set Off On* Enable PPM MIB Off On* SNMP Community Configure Simple Network Management Protocol (SNMP) versions 1 and 2c to install print drivers and applications. SNMP Version 3 Enabled Off On* Set Read/Write Credentials User Name Password Set Read‑only Credentials User Name Password Authentication - Lexmark CX922 | Users Guide PDF - Page 141
Understanding the printer menus 141 IPSec Note: This menu appears only in network printers or printers that are attached to print servers. Menu item Description Enable IPSec Off On* Enable Internet Protocol Security (IPSec). Base Configuration Default* Compatibility Secure Set the IPSec base - Lexmark CX922 | Users Guide PDF - Page 142
Understanding the printer menus 142 802.1x Note: This menu appears only in network printers or printers that are attached to print servers. Menu item Description Active Off* On Let the printer join networks that require authentication before allowing access. Note: An asterisk (*) next to a - Lexmark CX922 | Users Guide PDF - Page 143
Understanding the printer menus 143 Menu item Description Enable FTP/TFTP Off On* Send files using FTP/TFTP. Local Domains Specify domain names for HTTP and FTP servers. HTTP Proxy IP Address Configure the HTTP and FTP server settings. FTP Proxy IP Address HTTP Default IP Port HTTPS Device - Lexmark CX922 | Users Guide PDF - Page 144
Understanding the printer menus 144 Menu item Description PS SmartSwitch Off On* Set the printer to switch to PostScript emulation when a print job received through a USB port requires it, regardless of the default printer language. Note: When this setting is disabled, the printer does not - Lexmark CX922 | Users Guide PDF - Page 145
default setting. Wi‑Fi Direct Note: This menu appears only when a direct Wi‑Fi network is the active network. Menu item Description SSID Specify the service set identifier (SSID) of the Wi‑Fi network. Preferred Channel Number Auto 1-11 (6*) Show the PSK on the Network Setup Page. Set PSK Set - Lexmark CX922 | Users Guide PDF - Page 146
Understanding the printer menus 146 Security Login Methods Manage Permissions Menu item Function Access Access Address Book in Apps Modify Address Book Manage Shortcuts Create Profiles Manage Bookmarks Flash Drive Print Flash Drive Color Printing Flash Drive Scan Copy Function Copy Color Printing - Lexmark CX922 | Users Guide PDF - Page 147
figuration Menus Supplies Menu Option Card Menu SE Menu Device Menu Device Management Remote Management Firmware Updates Apps Configuration Operator Panel Lock Import / Export All Settings Out of Service Erase Apps New Apps Card Copy Scan Center Scan Center Custom [x] Forms and Favorites Description - Lexmark CX922 | Users Guide PDF - Page 148
Understanding the printer menus 148 Security Audit Log Menu item Description Enable Audit Off* On Record the events in the secure audit log and remote syslog. Enable Remote Syslog Off* On Send audit logs to a remote server. Remote Syslog Server Specify the remote syslog server. Remote - Lexmark CX922 | Users Guide PDF - Page 149
Understanding the printer menus 149 Menu item Description Severity of Events to Log 0 ‑ Emergency 1 ‑ Alert 2 ‑ Critical 3 ‑ Error 4 ‑ Warning* 5 ‑ Notice 6 ‑ Informational 7 ‑ Debug Specify the priority level cutoff for logging messages and events. Remote Syslog Non‑Logged Events Off* On - Lexmark CX922 | Users Guide PDF - Page 150
Understanding the printer menus 150 Menu item Description Digitally Sign Exports Off* On Add a digital signature to each exported log file. Clear Log Delete all audit logs. Export Log Syslog (RFC 5424) Syslog (RFC 3164) CSV Export a security log to a flash drive. Note: An asterisk (*) next - Lexmark CX922 | Users Guide PDF - Page 151
Understanding the printer menus 151 Menu item Description Repeat Job Expiration Off* 1 Hour 4 Hours 24 Hours 1 Week Set the expiration time for a print job that you want to repeat. Verify Job Expiration Off* 1 Hour 4 Hours 24 Hours 1 Week Set the expiration time that the printer prints a copy - Lexmark CX922 | Users Guide PDF - Page 152
Understanding the printer menus 152 Erase Temporary Data Files Menu item Description Stored in onboard memory Off* On Delete all files stored on the printer memory. Stored on hard disk 1 Pass Erase* 3 Pass Erase 7 Pass Erase Delete all files stored on the printer hard disk. Note: This menu - Lexmark CX922 | Users Guide PDF - Page 153
Understanding the printer menus 153 Menu item Description Minimum Password Length 0-32 Specify the password length. Note: An asterisk (*) next to a value indicates the factory default setting. Reports Menu Settings Page Menu item Menu Settings Page Description Print a report that contains - Lexmark CX922 | Users Guide PDF - Page 154
to On. Help Menu item Print All Guides Color Quality Guide Connection Guide Copy Guide E‑mail Guide Fax Guide Information Guide Media Guide Moving Guide Print Quality Guide Scan Guide Supplies Guide Description Prints all the guides Provides information about solving color quality issues Provides - Lexmark CX922 | Users Guide PDF - Page 155
Understanding the printer menus 155 Troubleshooting Troubleshooting Menu item Print Quality Test Pages Cleaning the Scanner Description Print sample pages to identify and correct print quality defects. Print instructions on how to clean the scanner. - Lexmark CX922 | Users Guide PDF - Page 156
offline, and then touch Next. 4 Start the operation. Erasing printer hard disk memory 1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase. 2 Select the Sanitize all information on hard disk check box, and then touch ERASE. 3 Select a method to erase data. 4 Start - Lexmark CX922 | Users Guide PDF - Page 157
screen, touch Settings > Security > Disk Encryption > Start encryption. 2 Follow the instructions on the display. Notes: • To avoid loss of data, do not turn off a different department or location. • The printer is serviced by someone from outside your organization. • The printer is removed from - Lexmark CX922 | Users Guide PDF - Page 158
Securing the printer 158 Disposing of a printer hard disk • Degaussing-Flushes the hard disk with a magnetic field that erases stored data • Crushing-Physically compresses the hard disk to break component parts and render them unreadable • Milling-Physically shreds the hard disk into small metal - Lexmark CX922 | Users Guide PDF - Page 159
Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial setup. Using Lexmark Mobile Assistant 1 Depending on your mobile device, download the Lexmark Mobile Assistant application from either the Google Play store or App Store online store. 2 From the printer home - Lexmark CX922 | Users Guide PDF - Page 160
see the documentation that came with your access point. • A wireless network adapter is installed in your printer. For more information, see the instructions that came with the adapter. • Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network Overview > Active - Lexmark CX922 | Users Guide PDF - Page 161
field. 3 Apply the changes. Deactivating the Wi‑Fi network 1 From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter > Standard Network. 2 Follow the instructions on the display. - Lexmark CX922 | Users Guide PDF - Page 162
Maintaining the printer 162 Setting up serial printing (Windows only) 1 Set the parameters in the printer. a From the control panel, navigate to the menu for the port settings. b Locate the menu for the serial port settings, and then adjust the settings, if necessary. c Apply the changes. 2 From - Lexmark CX922 | Users Guide PDF - Page 163
Maintaining the printer 163 Cleaning the scanner 1 Open the scanner cover. 2 Using a damp, soft, lint-free cloth, wipe the following areas: • ADF glass • ADF glass pad - Lexmark CX922 | Users Guide PDF - Page 164
Maintaining the printer 164 • Scanner glass • Scanner glass pad 3 Close the scanner cover. - Lexmark CX922 | Users Guide PDF - Page 165
Maintaining the printer 165 Cleaning the printhead lens 1 Open door A. 2 Remove the waste toner bottle. 3 Using the printhead wiper, clean the printhead lens. 4 Insert the wiper back into place. - Lexmark CX922 | Users Guide PDF - Page 166
Maintaining the printer 166 5 Insert the waste toner bottle, and then close the door. Emptying the hole punch box 1 Open door H. - Lexmark CX922 | Users Guide PDF - Page 167
Maintaining the printer 167 2 Remove, and then empty the hole punch box. 3 Insert the hole punch box. 4 Close the door. - Lexmark CX922 | Users Guide PDF - Page 168
is based on the ISO/IEC 19798 standard. • Extremely low print coverage for extended periods of time may negatively affect actual yield. Lexmark CX920, CX921, CX922, CX923, and CX924 toner cartridges Toner cartridges Part number Black 76C00K0 Cyan 76C00C0 Magenta 76C00M0 Yellow 76C00Y0 - Lexmark CX922 | Users Guide PDF - Page 169
a waste toner bottle Item Waste toner bottle Part number 54G0W00 Ordering staple cartridges Item Staple cartridges Part number 25A0013 Ordering maintenance kits Lexmark CX920, CX921, CX922, CX923, CX924, and CX927 maintenance kits Maintenance kits Part number 200K ADF maintenance kit - Lexmark CX922 | Users Guide PDF - Page 170
CX922, CX923, and CX924 maintenance kits Maintenance kits 300K transfer belt maintenance kit Fuser maintenance kit Lexmark CX920, CX921, and CX927 maintenance kits Maintenance kits 300K transfer belt maintenance kit Fuser maintenance kit, 100 V Fuser maintenance kit, 110 V Fuser maintenance kit, 120 - Lexmark CX922 | Users Guide PDF - Page 171
Maintaining the printer 171 Replacing parts and supplies Replacing a toner cartridge 1 Open door A. 2 Remove the toner cartridge. 3 Unpack the new toner cartridge. 4 Shake the toner cartridge three times. - Lexmark CX922 | Users Guide PDF - Page 172
Maintaining the printer 172 5 Insert the new toner cartridge. 6 Remove the waste toner bottle. - Lexmark CX922 | Users Guide PDF - Page 173
Maintaining the printer 173 7 Using the printhead wiper, clean the printhead lens. 8 Insert the wiper back into place. 9 Insert the waste toner bottle, and then close the door. - Lexmark CX922 | Users Guide PDF - Page 174
Maintaining the printer 174 Replacing a photoconductor unit 1 Open door A. 2 Remove the waste toner bottle. 3 Remove the photoconductor unit. Warning-Potential Damage: Some parts of the printer are easily damaged by static electricity. Before touching any parts or components in - Lexmark CX922 | Users Guide PDF - Page 175
. Warning-Potential Damage: Do not expose the photoconductor unit to direct light for more than one minute. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs. - Lexmark CX922 | Users Guide PDF - Page 176
Maintaining the printer 176 5 Insert the new photoconductor unit. 6 Using the printhead wiper, clean the printhead lens. 7 Insert the wiper back into place. - Lexmark CX922 | Users Guide PDF - Page 177
Maintaining the printer 177 8 Insert the waste toner bottle, and then close the door. - Lexmark CX922 | Users Guide PDF - Page 178
Maintaining the printer 178 Replacing the waste toner bottle 1 Open door A. 2 Remove the waste toner bottle. 3 Using the printhead wiper, clean the printhead lens. 4 Insert the wiper back to into place. 5 Unpack the new waste toner bottle. - Lexmark CX922 | Users Guide PDF - Page 179
Maintaining the printer 179 6 Insert the new waste toner bottle, and then close the door. Replacing the pick, feed, and separator rollers 1 Pick roller 2 Feed roller 3 Separator roller - Lexmark CX922 | Users Guide PDF - Page 180
Maintaining the printer 180 1 Turn off the printer. 2 Remove all the trays. • Standard tray • Optional 2500‑sheet tray Notes: - Use the screwdriver stored inside door A. - To remove the optional 2 x 500‑sheet tray, follow the procedure in removing the standard tray. - Lexmark CX922 | Users Guide PDF - Page 181
Maintaining the printer 181 3 Open door C. Notes: • Make sure that the door does not hit any cable attached to the printer. • If a 3000‑sheet tray is installed, then slide the tray to the right to open the door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of - Lexmark CX922 | Users Guide PDF - Page 182
Maintaining the printer 182 4 Open door D. Notes: • Door D is only accessible if an optional 2500‑ or 2 x 500‑sheet tray is installed. • If a 3000‑sheet tray is installed, then slide the tray to the right to open the door. - Lexmark CX922 | Users Guide PDF - Page 183
Maintaining the printer 183 5 Locate the rollers. 6 Remove the rollers. 7 Insert the new rollers until they click into place. Note: Make sure to insert the rollers to their proper places. 8 Close doors D and C. 9 Insert the trays, and then turn on the printer. - Lexmark CX922 | Users Guide PDF - Page 184
Maintaining the printer 184 Replacing the transfer belt 1 Turn off the printer. 2 Open door C. Notes: • Make sure that the door does not hit any cable attached to the printer. • If a 3000‑sheet tray is installed, then slide the tray to the right to open the door. CAUTION-HOT SURFACE: The inside - Lexmark CX922 | Users Guide PDF - Page 185
Maintaining the printer 185 3 Using the screwdriver stored inside door A, remove the door stopper. 4 Loosen the screws that secure the transfer belt. - Lexmark CX922 | Users Guide PDF - Page 186
Maintaining the printer 186 5 Remove the paper guide. 6 Remove the transfer belt. 7 Unpack the new transfer belt. Warning-Potential Damage: Do not touch the transfer belt. Doing so may affect the quality of future print jobs. 8 Insert the new transfer belt until it clicks into place. - Lexmark CX922 | Users Guide PDF - Page 187
Maintaining the printer 187 9 Using the printhead wiper, clean the printhead lens. 10 Insert the paper guide. 11 Secure the transfer belt. 12 Reattach the door stopper. 13 Close the door, and then turn on the printer. Replacing the transfer roller 1 Open - Lexmark CX922 | Users Guide PDF - Page 188
Maintaining the printer 188 2 Remove the transfer roller. 3 Unpack the new transfer roller. 4 Insert the new transfer roller until it clicks into place. 5 Close the door. - Lexmark CX922 | Users Guide PDF - Page 189
Maintaining the printer 189 Replacing the ADF separator roller 1 Turn off the printer. 2 Remove the ADF separator pad. - Lexmark CX922 | Users Guide PDF - Page 190
Maintaining the printer 190 3 Remove the ADF separator roller. 4 Unpack the new separator roller. 5 Insert the new separator roller. - Lexmark CX922 | Users Guide PDF - Page 191
Maintaining the printer 191 6 Insert the separator pad. 7 Turn on the printer. Replacing the ADF pick and feed rollers 1 Turn off the printer. - Lexmark CX922 | Users Guide PDF - Page 192
Maintaining the printer 192 2 Open door B. 3 Remove the ADF pick and feed rollers. 4 Unpack the new pick and feed rollers. - Lexmark CX922 | Users Guide PDF - Page 193
Maintaining the printer 193 5 Insert the new pick and feed rollers. 6 Close the door, and then turn on the printer. Replacing the staple cartridge Replacing the staple cartridge in the staple finisher 1 Slide the staple finisher. - Lexmark CX922 | Users Guide PDF - Page 194
Maintaining the printer 194 2 Remove the empty staple cartridge. 3 Unpack the new staple cartridge. - Lexmark CX922 | Users Guide PDF - Page 195
Maintaining the printer 195 4 Insert the new staple cartridge until it clicks into place. 5 Slide the finisher back into place. Replacing the staple cartridge in the staple, hole punch finisher 1 Open door H. - Lexmark CX922 | Users Guide PDF - Page 196
Maintaining the printer 196 2 Remove the staple cartridge. 3 Unpack the new staple cartridge. 4 Insert the new staple cartridge until it clicks into place. 5 Close the door. - Lexmark CX922 | Users Guide PDF - Page 197
Maintaining the printer 197 Replacing the staple cartridge in the booklet finisher 1 Open door H, and then pull out the booklet maker. 2 Remove the staple cartridge. 3 Unpack the new staple cartridge. - Lexmark CX922 | Users Guide PDF - Page 198
the same time. • Always use the handholds on the printer to lift it. • Any cart used to move the printer must have a surface able to support the full footprint of the printer. - Lexmark CX922 | Users Guide PDF - Page 199
. Shipping the printer For shipping instructions, go to http://support.lexmark.com or contact customer support. Saving energy and paper Configuring the paper. Note: Two-sided printing is the default setting in the print driver. • Print multiple pages on a single sheet of paper. • Use the preview - Lexmark CX922 | Users Guide PDF - Page 200
.com/recycle, and then choose your country or region. Information on available packaging recycling programs is included with the information on product recycling. Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area. The foam used in - Lexmark CX922 | Users Guide PDF - Page 201
below the maximum paper fill indicator. • Do not slide paper into the tray. Load paper as shown in the illustration. • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use - Lexmark CX922 | Users Guide PDF - Page 202
Clearing jams 202 • Flex, fan, and align the paper edges before loading. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same tray. • Make sure that the paper size and type are set correctly on the computer or printer control panel. • - Lexmark CX922 | Users Guide PDF - Page 203
Clearing jams 203 Jam locations 7 Staple finisher 8 Finisher • Booklet finisher • Staple, hole punch finisher Paper jam in the automatic document feeder 1 Remove all original documents from the ADF tray. 2 Open door B. 3 Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark CX922 | Users Guide PDF - Page 204
Clearing jams 204 5 Open door B1. 6 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 7 Close the door. Paper jam in the multipurpose feeder 1 Remove paper from the multipurpose feeder. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark CX922 | Users Guide PDF - Page 205
Clearing jams 205 3 Open door C to remove any paper fragments. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Notes: • Make sure that the door does not hit any cable attached to the - Lexmark CX922 | Users Guide PDF - Page 206
the right to open the door. 2 Remove the jammed paper from any of the following locations. Note: Make sure that all paper fragments are removed. • Fuser area - Lexmark CX922 | Users Guide PDF - Page 207
Clearing jams 207 • Below the fuser area • Duplex area - Lexmark CX922 | Users Guide PDF - Page 208
Clearing jams 208 • Above the duplex area 3 Open the standard trays, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. 4 Close the trays, and then close the door. - Lexmark CX922 | Users Guide PDF - Page 209
Clearing jams 209 Paper jam in door D 1 Open door D, and then remove the jammed paper. Notes: • If a 3000‑sheet tray is installed, then slide the tray to the right to open the door. • Open door C to make sure that all paper fragments are removed, and then close the door. 2 Open the optional tray, - Lexmark CX922 | Users Guide PDF - Page 210
Clearing jams 210 3 Close the tray, and then close the door. Paper jam in the 3000‑sheet tray 1 Slide the 3000‑sheet tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark CX922 | Users Guide PDF - Page 211
Clearing jams 211 3 Open door F, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. 4 Close the door, and then slide the tray back into place. Paper jam in the booklet finisher 1 Open door G, and then remove the jammed paper. Note: Make sure that all paper - Lexmark CX922 | Users Guide PDF - Page 212
Clearing jams 212 2 Open door J. - Lexmark CX922 | Users Guide PDF - Page 213
Clearing jams 213 3 Open door H. 4 Remove the jammed paper from any of the following locations. Note: Make sure that all paper fragments are removed. • Door J - Lexmark CX922 | Users Guide PDF - Page 214
Clearing jams 214 • Areas H1 and H2 • Area H6 - Lexmark CX922 | Users Guide PDF - Page 215
Clearing jams 215 5 Pull out the booklet maker. 6 Remove the jammed paper from any of the following locations. Note: Make sure that all paper fragments are removed. • Area H8 • Area H9 - Lexmark CX922 | Users Guide PDF - Page 216
Clearing jams 216 • Area H10 7 Push the booklet maker back into place. 8 Close doors H and J. Paper jam in the staple finisher 1 Remove paper from the staple finisher bin. 2 Slide the staple finisher, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark CX922 | Users Guide PDF - Page 217
Clearing jams 217 If necessary, turn the spinner wheel G1 downward to feed the jammed paper into the finisher bin, and then remove the jammed paper. 3 Slide the finisher back into place. Staple jam in the staple finisher 1 Slide the staple finisher. - Lexmark CX922 | Users Guide PDF - Page 218
Clearing jams 218 2 Remove the staple cartridge holder. 3 Remove the loose staples. - Lexmark CX922 | Users Guide PDF - Page 219
Clearing jams 219 4 Insert the staple cartridge holder until it clicks into place. 5 Slide the finisher back into place. Staple jam in the staple, hole punch finisher 1 Open door H. - Lexmark CX922 | Users Guide PDF - Page 220
Clearing jams 220 2 Remove the staple cartridge holder. 3 Remove the loose staples. - Lexmark CX922 | Users Guide PDF - Page 221
Clearing jams 221 4 Insert the staple cartridge holder until it clicks into place. 5 Close the door. Staple jam in the booklet finisher 1 Open door H, and then pull out the booklet maker. - Lexmark CX922 | Users Guide PDF - Page 222
Clearing jams 222 2 Remove the staple cartridge holder. 3 Remove the loose staples. - Lexmark CX922 | Users Guide PDF - Page 223
Clearing jams 223 4 Insert the staple cartridge holder until it clicks into place. 5 Push the booklet maker back into place, and then close the door. - Lexmark CX922 | Users Guide PDF - Page 224
Troubleshooting 224 Troubleshooting Network connection problems Cannot open Embedded Web Server Action Step 1 123.123.123. Is the printer IP address correct? Step 3 Check if you are using a supported browser: • Internet Explorer version 11 or later • Microsoft Edge • Safari version 6 or later - Lexmark CX922 | Users Guide PDF - Page 225
Troubleshooting 225 Action Step 7 Access the Embedded Web Server. Did the Embedded Web Server open? Yes The problem is solved. No Contact customer support. Unable to read flash drive Action Step 1 Check if the printer is not busy processing another print, copy, scan, or fax job. Yes Go to - Lexmark CX922 | Users Guide PDF - Page 226
in the print driver. Note: If necessary, manually add the internal option in the print driver to make it available driver" on page 312. b Resend the print job. The problem is solved. Does the internal option operate correctly? No Go to step 2. Go to step 3. Go to step 4. Contact customer support - Lexmark CX922 | Users Guide PDF - Page 227
Troubleshooting 227 • Cancel the current print job. Lexmark parts and supplies" on page 168. If the printer does not print after pressing and holding X and # simultaneously for 15 seconds, then reset the supply usage counter. 1 From the control panel, navigate to: Settings > Device > Maintenance - Lexmark CX922 | Users Guide PDF - Page 228
to the place of purchase. Scanner maintenance required, use ADF Kit The printer is scheduled for maintenance. For more information, go to http://support.lexmark.com or contact your service representative, and then report the message. Paper feed problems Envelope seals when printing Action Step - Lexmark CX922 | Users Guide PDF - Page 229
Troubleshooting 229 Action Yes Step 2 The problem is a Step 1 The problem is a Check if the trays contain the same paper size and paper type. solved. b Check if the paper guides are positioned correctly. to step 3. Contact customer support. No Go to step 2. Go to step 3. Contact customer - Lexmark CX922 | Users Guide PDF - Page 230
Troubleshooting outlet. 3 Remove the indicated tray. 4 Contact customer support. • From the control panel, select Continue to clear Go to step 2. Notes: • Make sure that the paper guides are positioned correctly. • Make sure that the stack height is problem is solved. The problem is solved. - Lexmark CX922 | Users Guide PDF - Page 231
Troubleshooting 231 Action Step 3 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Do paper jams occur frequently? Yes Contact customer support. No The problem is solved. - Lexmark CX922 | Users Guide PDF - Page 232
Troubleshooting 232 Action Yes Step 3 The problem problem is solved. Are the documents printed? Step 5 a Add printer memory. b Resend the print job. The problem is Quiet Mode. From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Device Operations > Quiet Mode. b - Lexmark CX922 | Users Guide PDF - Page 233
Troubleshooting Action Step 3 a Depending on your operating system, specify the print resolution from the Printing Preferences or Step 6 Remove held jobs. Go to step 7. Is the printer printing slow? 233 No The problem is solved. The problem is solved. The problem is solved. The problem is solved. - Lexmark CX922 | Users Guide PDF - Page 234
Troubleshooting 234 Action Yes Step 7 a Make sure that the printer is not overheating. Contact customer support. Notes: • Allow the Resolve any error messages that appear on the display. c Print the document. The problem is solved. Is the document printed? Step 3 a Check if the ports are - Lexmark CX922 | Users Guide PDF - Page 235
Troubleshooting Action Step 5 a Remove, and then reinstall the print driver. b Print the document. Is the document printed? Print quality is poor Blank or white pages 235 Yes The problem is solved. No Contact customer support. Note: Before solving the problem, print the Print Quality Test Pages. - Lexmark CX922 | Users Guide PDF - Page 236
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality control panel. Navigate to: Settings > Print > Quality > Toner Darkness b Print the document. The problem is solved. Is the print too dark? Step 3 Go - Lexmark CX922 | Users Guide PDF - Page 237
the document. Is the print too dark? Yes Contact customer support. No The problem is solved. Ghost images Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer - Lexmark CX922 | Users Guide PDF - Page 238
Print the document. Contact customer support. The problem is solved. Do ghost images appear on prints? Gray or colored background Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For - Lexmark CX922 | Users Guide PDF - Page 239
Troubleshooting 239 Action Yes Step 2 a Remove, and then insert the imaging kit. Contact customer support. Warning-Potential Damage: Do not expose the imaging kit to direct light. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the - Lexmark CX922 | Users Guide PDF - Page 240
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality control panel. Navigate to: Settings > Print > Quality > Toner Darkness b Print the document. The problem is solved. Is the print light? Step 3 a Turn - Lexmark CX922 | Users Guide PDF - Page 241
Troubleshooting 241 Action Yes Step 4 Go to step 5. a Depending on your operating problems. Warning-Potential Damage: Do not touch the photoconductor drum under the imaging kit. Doing so may affect the quality of future print jobs. b Print the document. Contact customer support. The problem - Lexmark CX922 | Users Guide PDF - Page 242
panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Yes a Remove the toner cartridge of the missing color. b Remove the imaging kit. Contact customer support. Warning-Potential Damage: Do - Lexmark CX922 | Users Guide PDF - Page 243
Troubleshooting 243 Action Step 1 Check the printer for leaked toner contamination. Yes Go to step 2. No Contact customer support. Is the printer free of leaked toner? Step 2 a From the control panel, navigate to: Settings > Paper > Tray Configuration > Paper Size/Type b Check if the paper size - Lexmark CX922 | Users Guide PDF - Page 244
Troubleshooting 244 Paper curl Action Yes Step 1 Go to step 2. a Adjust the guides in the tray to the correct position for the paper loaded. b Print the document. No The problem b Print the document. The problem is solved. Is the paper . Go to step 4. The problem is solved. Is the paper - Lexmark CX922 | Users Guide PDF - Page 245
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Yes Step 1 a Adjust the paper guides in the tray to - Lexmark CX922 | Users Guide PDF - Page 246
the document. Contact customer support. No The problem is solved. Is the printer printing solid color or black images? Text or images cut off Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test - Lexmark CX922 | Users Guide PDF - Page 247
jobs. b Print the document. Contact customer support. The problem is solved. Are text or images cut off? Toner easily rubs off Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non - Lexmark CX922 | Users Guide PDF - Page 248
b Print the document. Contact customer The problem is support. solved. Does toner easily rub off? Uneven print density Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch - Lexmark CX922 | Users Guide PDF - Page 249
Troubleshooting 249 Action Yes a Remove, and then insert the imaging kit. Warning-Potential Damage: Do not expose the imaging kit to direct light. Extended exposure to light may cause print quality problems. Contact customer support. Warning-Potential Damage: Do not touch the photoconductor - Lexmark CX922 | Users Guide PDF - Page 250
. b Print the document. Contact customer support. The problem is solved. Do dark lines appear on prints? Horizontal white lines Notes: • Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For - Lexmark CX922 | Users Guide PDF - Page 251
kit. Contact customer support. Warning-Potential Damage: Do not expose the imaging kit to direct light. Extended exposure to light can cause print quality problems solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print - Lexmark CX922 | Users Guide PDF - Page 252
appear on prints? Step 3 a Remove, and then insert the imaging kit. Contact customer support. Warning-Potential Damage: Do not expose the imaging kit to direct light. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum under - Lexmark CX922 | Users Guide PDF - Page 253
in.) • 78.50 mm (3.09 in.) • 55 mm (2.17 in.) Fuser • 79.80 mm (3.14 in.) • 94.30 mm (3.71 in.) Yes Take note of the distance, and then contact customer support. No Take note of the distance, and then contact customer support. Do the repeating defects match any of the measurements? The - Lexmark CX922 | Users Guide PDF - Page 254
Troubleshooting Install the correct print driver. The problem is solved. Go to step 8. Is the printer responding? Step 8 The problem is Turn off the printer , wait for about 10 seconds, and then turn on the solved. printer. Contact customer support. Is - Lexmark CX922 | Users Guide PDF - Page 255
Troubleshooting 255 Action Yes Step 2 The problem is a Depending on your operating system, specify to step 3. Contact customer support. Color quality problems Adjusting toner darkness 1 From the home screen, touch Settings > Print > Quality. 2 Adjust the toner darkness. 3 Apply the changes - Lexmark CX922 | Users Guide PDF - Page 256
Troubleshooting 256 Object type RGB Image RGB Text RGB Graphics CMYK Image conversion tables. Color is translated into the appropriate amounts of cyan, magenta, yellow, and black toner used to produce the color you want. The object information determines the application of color conversion tables - Lexmark CX922 | Users Guide PDF - Page 257
Troubleshooting 257 What is manual color correction? When manual color correction is enabled, the printer employs user‑selected color conversion tables to process objects. Manual particular color‑matching problem depends on: • The Color Correction setting being used (Auto, Off, or Manual) • The - Lexmark CX922 | Users Guide PDF - Page 258
Troubleshooting 258 Action Step 2 Perform Color Balance. a From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Balance. b Adjust the settings. c Print the document. Does the print appear tinted? Yes Contact customer support. No The problem is solved. Faxing - Lexmark CX922 | Users Guide PDF - Page 259
Troubleshooting 259 Action Yes Step 4 Check the telephone wall jack. The problem is solved. a Connect the analog lter or router that supports analog use. For more information, contact your DSL provider. • If you are using a private branch exchange (PBX) telephone service, then make sure - Lexmark CX922 | Users Guide PDF - Page 260
Troubleshooting 260 Can receive but not send faxes Action Step 1 Load the original document properly into the ADF tray or on the scanner glass. Yes The problem manually. The problem is problem is solved. Can you receive faxes? No Go to step 2. Contact customer support. No Go to - Lexmark CX922 | Users Guide PDF - Page 261
defects. a From the control panel, touch Settings > Troubleshooting > Print Quality Test Pages. b Correct any print support. Scanning problems Adjusting scanner registration 1 From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Scanner Configuration > Scanner Manual - Lexmark CX922 | Users Guide PDF - Page 262
Troubleshooting 262 Notes: • To align Front ADF Registration, place the test page Can you send the scan job? No Go to step 2. Contact customer support. Partial copies of document or photo Action Yes Step 1 The problem is a Make sure that the document or photo is loaded facedown on solved. - Lexmark CX922 | Users Guide PDF - Page 263
Troubleshooting 263 Poor copy quality Action Yes Step 1 The problem is a Clean the scanner glass and the ADF glass with a damp, soft, solved. lint‑free cloth. If . c Resend the scan job. Is the scan job successful? No Go to step 2. Contact customer support. No Go to step 2. Go to step 3. - Lexmark CX922 | Users Guide PDF - Page 264
is solved. Is the scanner responding? Step 3 The problem is a Turn off the printer, wait for about 10 seconds, and then turn the solved. printer on. b Copy or scan the document. Is the scanner responding? No Contact customer support. No Contact customer support. No Go to step 2. Go to step - Lexmark CX922 | Users Guide PDF - Page 265
following information: • Printer problem • Error message • Printer model type and serial number Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals, support documentation, drivers, and other downloads. Technical support via telephone is also - Lexmark CX922 | Users Guide PDF - Page 266
Hardware Available internal options • Memory card - DDR3 DIMM - Flash memory • Fonts - Application cards • Forms and Bar Code • PRESCRIBE • IPDS • Lexmark Internal Solutions Port (ISP) - MarkNet N8370 Wireless Print Server - IEEE 1284‑B Parallel Card - RS‑232C Serial Card Installing a memory card - Lexmark CX922 | Users Guide PDF - Page 267
Upgrading and migrating 267 3 Using the screwdriver stored inside door A, remove the connector cover from the rear of the printer. 4 If the printer has a filter cover, then remove the cover. 5 Remove the controller board access cover. - Lexmark CX922 | Users Guide PDF - Page 268
Upgrading and migrating 268 Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board components or connectors. - Lexmark CX922 | Users Guide PDF - Page 269
Upgrading and migrating 269 6 Remove the controller board shield. 7 Unpack the memory card. Warning-Potential Damage: Avoid touching the connection points along the edge of the card. 8 Insert the memory card until it clicks into place. 9 Attach the shield, and then attach the access cover. 10 - Lexmark CX922 | Users Guide PDF - Page 270
Upgrading and migrating 270 Installing a printer hard disk CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power - Lexmark CX922 | Users Guide PDF - Page 271
Upgrading and migrating 271 4 If the printer has a filter cover, then remove the cover. 5 Remove the controller board access cover. Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any - Lexmark CX922 | Users Guide PDF - Page 272
Upgrading and migrating 272 6 Remove the controller board shield. 7 Unpack the printer hard disk. - Lexmark CX922 | Users Guide PDF - Page 273
Upgrading and migrating 273 8 Attach the hard disk, and then connect the hard disk interface cable to the controller board. 9 Attach the shield, and then attach the access cover. 10 Attach the connector cover. 11 If you removed a filter cover, then attach the cover. 12 Connect the power cord to - Lexmark CX922 | Users Guide PDF - Page 274
Upgrading and migrating 274 Installing an optional card CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power - Lexmark CX922 | Users Guide PDF - Page 275
Upgrading and migrating 275 4 If the printer has a filter cover, then remove the cover. 5 Remove the controller board access cover. Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any - Lexmark CX922 | Users Guide PDF - Page 276
Upgrading and migrating 276 6 Remove the controller board shield. - Lexmark CX922 | Users Guide PDF - Page 277
Upgrading and migrating 277 7 Unpack the optional card. Warning-Potential Damage: Avoid touching the connection points along the edge of the card. 8 Push the card firmly into place. Note: The entire length of the connector on the card must touch and be flush against the controller board. Warning- - Lexmark CX922 | Users Guide PDF - Page 278
Upgrading and migrating 278 Installing a wireless print server CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the - Lexmark CX922 | Users Guide PDF - Page 279
Upgrading and migrating 279 4 Remove the controller board shield. - Lexmark CX922 | Users Guide PDF - Page 280
Upgrading and migrating 280 5 Open the port access door. 6 Remove the option slot cover. Note: Using a Phillips screwdriver, remove the screw. Lift the cover, and then pull it out completely. 7 Unpack the wireless print server, and then pass it through the option slot. - Lexmark CX922 | Users Guide PDF - Page 281
Upgrading and migrating 281 8 Attach the thumbscrews. 9 Connect the wireless print server to the controller board. - Lexmark CX922 | Users Guide PDF - Page 282
or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet, and then from the - Lexmark CX922 | Users Guide PDF - Page 283
Upgrading and migrating 283 4 Attach the stabilizing feet to the tray, and then remove the adhesive cover. 5 Using the side handles, align the printer with the tray, and then lower the printer into place. CAUTION-POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may - Lexmark CX922 | Users Guide PDF - Page 284
Upgrading and migrating 284 6 Using the screwdriver stored inside door A, remove the connector cover from the rear of the printer. - Lexmark CX922 | Users Guide PDF - Page 285
Upgrading and migrating 285 7 Connect the tray connector to the printer. 8 Open trays 2 and 3. - Lexmark CX922 | Users Guide PDF - Page 286
rated and properly grounded electrical outlet that is near the product and easily accessible. 12 Turn on the printer. Add the tray in the print driver to make it available for print jobs. For more information, see "Adding available options in the print - Lexmark CX922 | Users Guide PDF - Page 287
or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet, and then from the - Lexmark CX922 | Users Guide PDF - Page 288
Upgrading and migrating 288 4 Using the screwdriver stored inside door A, disconnect the 2 x 500‑ or 2500‑sheet tray cable from the rear of the printer. 5 Open trays 2 and 3. - Lexmark CX922 | Users Guide PDF - Page 289
Upgrading and migrating 289 6 Remove the metal brackets and the locking clip that secure the 2 x 500‑ or 2500‑sheet tray to the printer. • Front • Rear 7 Close the trays. 8 Using the side handles, remove the printer from the 2 x 500‑ or 2500‑sheet tray. CAUTION-POTENTIAL INJURY: If the printer - Lexmark CX922 | Users Guide PDF - Page 290
Upgrading and migrating 290 9 Remove the stabilizing feet from the tray. - Lexmark CX922 | Users Guide PDF - Page 291
Upgrading and migrating 291 10 Remove the adhesive covers. 11 Open the tray, and then remove the mounting bracket and rail covers. - Lexmark CX922 | Users Guide PDF - Page 292
Upgrading and migrating 292 12 Attach the side mounting brackets to the tray, and then insert the guide plate into the rail. 13 Attach the rail, and then attach the mounting bracket and rail covers. 14 Close the tray. - Lexmark CX922 | Users Guide PDF - Page 293
Upgrading and migrating 293 15 Using the side handles, align the printer with the tray, and then lower the printer into place. 16 Align the 3000‑sheet tray with the printer, and then attach the mounting post. - Lexmark CX922 | Users Guide PDF - Page 294
Upgrading and migrating 294 17 Secure the tray cable with the clamp. - Lexmark CX922 | Users Guide PDF - Page 295
Upgrading and migrating 295 18 Connect the tray cable to the printer. 19 Attach the tray cable cover. - Lexmark CX922 | Users Guide PDF - Page 296
Upgrading and migrating 296 20 Slide the tray until it clicks into place. 21 Attach the stabilizing feet to the printer. - Lexmark CX922 | Users Guide PDF - Page 297
Upgrading and migrating 297 22 Connect the 2 x 500‑ or 2500‑sheet tray connector to the printer. 23 Open trays 2 and 3, and then secure the 2 x 500‑ or 2500‑sheet tray to the printer with the locking clips and metal bracket. • Front - Lexmark CX922 | Users Guide PDF - Page 298
product and easily accessible. 26 Turn on the printer. Add the tray in the print driver to make it available for print jobs. For more information, see "Adding available options in the print driver" on page 312. When installing hardware options, follow this order of installation. • 3000‑sheet tray - Lexmark CX922 | Users Guide PDF - Page 299
or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet, and then from the - Lexmark CX922 | Users Guide PDF - Page 300
Upgrading and migrating 300 5 Remove the adhesive cover, and then remove the paper bail. 6 Using the screwdriver stored inside door A, remove the covers for the paper guide sensor and slide rail. - Lexmark CX922 | Users Guide PDF - Page 301
Upgrading and migrating 301 7 Remove the paper guides. 8 Attach the sensor cover. - Lexmark CX922 | Users Guide PDF - Page 302
Upgrading and migrating 302 9 Insert the finisher. 10 Secure the finisher to the printer. Note: Use the screw that came with the finisher. - Lexmark CX922 | Users Guide PDF - Page 303
Upgrading and migrating 303 11 Attach the finisher slide rail cover. Note: Use the screws that came with the finisher. 12 Remove the filter cover. Note: This step is applicable only in some printer models. - Lexmark CX922 | Users Guide PDF - Page 304
Upgrading and migrating 304 13 Connect the finisher cable to the printer. 14 Reattach the filter cover. Note: This step is applicable only in some printer models. - Lexmark CX922 | Users Guide PDF - Page 305
in the print driver to make it available for print jobs. For more information, see "Adding available options in the print driver" on page 312 instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. 1 Turn off the printer. - Lexmark CX922 | Users Guide PDF - Page 306
Upgrading and migrating 306 5 Remove the standard bin, and then remove the paper bail. 6 Using the screwdriver stored inside door A, remove the paper guides. 7 Insert the paper transport. Note: Use the screws that came with the finisher. - Lexmark CX922 | Users Guide PDF - Page 307
Upgrading and migrating 307 8 Attach the finisher to the printer. - Lexmark CX922 | Users Guide PDF - Page 308
Upgrading and migrating 308 9 Insert the staple cartridge into the finisher until it clicks into place. 10 Remove the filter cover. Note: This step is applicable only in some printer models. - Lexmark CX922 | Users Guide PDF - Page 309
Upgrading and migrating 309 11 Connect the finisher cable to the printer. 12 Reattach the filter cover. Note: This step is applicable only in some printer models. - Lexmark CX922 | Users Guide PDF - Page 310
Upgrading and migrating 310 13 Secure the cable. 14 Insert the bins. Notes: • Use the screws that came with the finisher. • When inserting bin 2, avoid moving the bracket. • Bin 3 is supported only in the booklet finisher. - Lexmark CX922 | Users Guide PDF - Page 311
. Add the finisher in the print driver to make it available for print jobs. For more information, see "Adding available options in . • Go to http://support.lexmark.com, and then select your printer and operating system. 2 Run the installer, and then follow the instructions on the computer screen. - Lexmark CX922 | Users Guide PDF - Page 312
options in the print driver For Windows users 1 and then add any installed options. 3 Apply the changes. Firmware Exporting or importing a configuration file You can export the Import Configuration. 3 Follow the instructions on the screen. 4 If the printer supports applications, then do the following: - Lexmark CX922 | Users Guide PDF - Page 313
as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Settings > Device > Update Firmware. 3 Browse to the flash file. 4 Click Upload. - Lexmark CX922 | Users Guide PDF - Page 314
Notices 314 Notices Product information Product name: Lexmark CX920de; Lexmark CX921de; Lexmark CX922de; Lexmark CX923de, Lexmark CX923dte, Lexmark CX923dxe; Lexmark CX924dte, Lexmark CX924dxe; Lexmark CX927de MFPs Machine type: 7559 Model(s): 078, 178, 378, 578, 778 Edition notice May 2020 The - Lexmark CX922 | Users Guide PDF - Page 315
pursuant to the terms and conditions herein. Trademarks Lexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or : 50 (CX920); 51 (CX921, CX927); 52 (CX922, CX923); 55 (CX924) Two-sided: 51 (CX920); 53 (CX921, CX922, CX927); 54 - Lexmark CX922 | Users Guide PDF - Page 316
dBA Copying 54 (CX920); 55 (CX921, CX927); 56 (CX922, CX923); 57 (CX924) Ready 25 (CX920, CX921, CX927); 26 (CX922); 29 (CX923); 28 (CX924) Values are subject to change. See www.lexmark.com for current values. Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signi - Lexmark CX922 | Users Guide PDF - Page 317
the symbol. To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper jams or replacing supplies, touch any the printer even if the symbol is not present. ENERGY STAR Any Lexmark product bearing the ENERGY STAR® emblem on the product or on a start-up - Lexmark CX922 | Users Guide PDF - Page 318
so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser with the following specifications: Class IIIb (3b) AlGaAs Nominal output - Lexmark CX922 | Users Guide PDF - Page 319
energy‑saving mode. 2.75 (CX920); 1.51 (CX921, CX927); 2.71 (CX922); 2.78 (CX923); 1.22 (CX924) Hibernate The product is in a low‑level energy‑saving mode. 0.2 Off than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with - Lexmark CX922 | Users Guide PDF - Page 320
pertaining to products that contain the analog facsimile card: Lexmark Regulatory Type/Model Number: LEX-M03-002 Notice to number must be provided to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack. A plug and jack used to connect this equipment to - Lexmark CX922 | Users Guide PDF - Page 321
service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark - Lexmark CX922 | Users Guide PDF - Page 322
the Facsimile User Instructions. The grant of services. This equipment shall not be set up to make automatic calls to the Telecom "111" Emergency Service adapter is required. The Lexmark part number is 80D1873. any 30 minute period for any single manual call initiation, and • The equipment shall - Lexmark CX922 | Users Guide PDF - Page 323
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use - Lexmark CX922 | Users Guide PDF - Page 324
this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 Telephone: (859) 232-2000 E-mail: [email protected] Industry Canada compliance statement This Class A digital apparatus - Lexmark CX922 | Users Guide PDF - Page 325
LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark Lexmark or a Lexmark Remarketer, referred to in this statement as "Remarketer." Limited warranty Lexmark warrants that this product: -Is manufactured from new parts, or new and serviceable service service - Lexmark CX922 | Users Guide PDF - Page 326
attachments -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its - Lexmark CX922 | Users Guide PDF - Page 327
, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. Limitation actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to - Lexmark CX922 | Users Guide PDF - Page 328
driver 312 adding internal options print driver 312 adding shortcut e‑mail 55 fax destination 70 FTP address 72 ADF maintenance kit toner maintenance kit maintenance kit ordering parts 169 collated printing does not work 228 collating copies 52 color correction 255 color quality, troubleshooting service - Lexmark CX922 | Users Guide PDF - Page 329
e‑mail 55 fax destination 70 FTP address 72 customer support contacting 265 customizing the display 20 D date and time 66 digital telephone service 64 DSL connection 61 standard telephone line connection 57 VoIP 62 fax troubleshooting cannot receive faxes 260 fuser maintenance kit ordering parts 169 - Lexmark CX922 | Users Guide PDF - Page 330
G genuine Lexmark parts and supplies 168 Google Cloud Print using 45 groups adding 22 deleting 23 editing 22 H hard disk installing 270 hard disk memory erasing 156 hardware options installing 282, 287, 299, 305 hardware options, adding print driver 312 HCF rollers maintenance kit ordering parts - Lexmark CX922 | Users Guide PDF - Page 331
color output 255 Mopria Print Service 45 moving the printer 11, 198 MPF maintenance kit ordering parts 169 multipurpose feeder ordering photoconductor unit 169 ordering supplies staple cartridges 169 toner cartridges 168 waste toner bottle 169 organizing cables 14 P paper Universal size setting - Lexmark CX922 | Users Guide PDF - Page 332
Lexmark supply 227 Not enough free space in flash memory for resources 227 Scanner maintenance required, use ADF Kit 228 Unformatted flash detected 227 printer options troubleshooting Google Cloud Print 45 using Mopria Print Service 45 using Wi‑Fi Direct 46 195, 197 waste toner bottle 178 replacing - Lexmark CX922 | Users Guide PDF - Page 333
staple cartridges 169 waste toner bottle 169 supply notifications configuring 170 supply usage counters resetting 227 supported file types 48 supported flash drives 48 supported paper sizes 36 supported paper types 41 supported paper weights 44 T toner cartridge replacing 171 toner cartridges ordering - Lexmark CX922 | Users Guide PDF - Page 334
printing 232 tray linking does not work 229 troubleshooting, print quality blank pages 235 crooked print ports 14 using Display Customization 20 using genuine Lexmark parts and supplies 168 using the ADF copying memory 157 erasing 156 W waste toner bottle ordering 169 replacing 178 wireless
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 |
 |
CX920, CX921, CX922, CX923,
CX924, CX927 MFPs
User's Guide
May 2020
www.lexmark.com
Machine type(s):
7559
Models:
078, 178, 378, 578, 778