Lexmark E238 Service Manual
Lexmark E238 Manual
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- Lexmark E238 | Service Manual - Page 1
Lexmark™ E238, E240, E240n, E340, and E342n 4511-000 4511-100 4511-410 4511-600 4511-610 • Table of contents • Start diagnostics • Safety and notices • Trademarks • Index Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or - Lexmark E238 | Service Manual - Page 2
typographical errors. services, except those expressly designated by the manufacturer, are the user's responsibility. Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RIGHTS This software - Lexmark E238 | Service Manual - Page 3
codes 2-24 Service codes 2-36 Diagnostics-E340 and E342n 50 2-50 Power-On Self Test (POST) sequence 2-50 Overview of the operator panel and menus 2-51 Indicator light 2-51 Buttons 2-52 Diagram of the printer menus 2-54 Messages and error codes 2-55 User attendance messages 2-55 Paper jam - Lexmark E238 | Service Manual - Page 4
2-111 Diagnostic aids 3-1 Diagnostic aids-E238, E240, and E240n 2 3-2 Accessing service menus 3-2 Printing menus 3-2 Moving around the menu 3-5 Configuration menu selections 3-6 Utilities 3-6 Setup 3-7 Parallel 3-8 USB 3-9 Network 3-10 Diagnostics mode selections 3-11 Development 3-11 - Lexmark E238 | Service Manual - Page 5
Quality Pgs 3-16 Panel Menus 3-16 PPDS Emulation 3-16 Download Emuls 3-17 Demo Mode 3-17 Factory Defaults 3-17 Energy Conserve 3-17 Error log 3-18 Paper Prompts 3-18 Env Prompts 3-18 Exit Config Menu 3-18 Diagnostics mode 3-19 Available tests 3-19 Registration 3-21 Print tests 3-22 - Lexmark E238 | Service Manual - Page 6
card connector pin values 5-4 Preventive maintenance 6-1 Parts catalog 7-1 How to use this parts catalog 7-1 Assembly 1: Covers 7-2 Assembly 2: Electronics 7-4 Assembly 3: Frame 7-6 Assembly 4: Options 7-8 Assembly 5: Miscellaneous 7-9 Index I-1 Part number index I-7 vi Service Manual - Lexmark E238 | Service Manual - Page 7
Laser notices 4511-xxx The following laser notice labels may be affixed to this MFP as shown: Laser advisory label Laser notices vi - Lexmark E238 | Service Manual - Page 8
The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Laser Der Drucker , die die Klasse I übersteigen würde, Menschen keinesfalls erreicht. vii Service Manual - Lexmark E238 | Service Manual - Page 9
classe IIIb (3b) all'arseniuro di gallio della potenza di 5mW che opera sulla lunghezza d'onda compresa tra 770 e 795 nanometri. Il sistema laser e la stampante sono stati progettati in modo tale che le persone a contatto con la stampante, durante il normale funzionamento, le operazioni di servizio - Lexmark E238 | Service Manual - Page 10
e 795 nanómetros. O sistema e a impressora laser foram concebidos de forma a nunca existir qualquer possiblidade de acesso humano a radiação laser superior a um nível de Classe I durante a operação normal, a manutenção feita pelo utilizador ou condições de assistência prescritas. ix Service Manual - Lexmark E238 | Service Manual - Page 11
Subchapter J, voor andere landen in IEC 60825-1. Laserprodukten van klasse I worden niet als ongevaarlijk aangemerkt. De printer is voorzien van een laser van klasse IIIb (3b), dat wil zeggen een gallium arsenide-laser van 5 milliwatt met een golflengte van 770-795 nanometer. Het lasergedeelte en de - Lexmark E238 | Service Manual - Page 12
enligt kraven i IEC 60825-1. Laserprodukter i Klass I anses ej hälsovådliga. Skrivaren har en inbyggd laser av Klass IIIb (3b) som består av en laserenhet av gallium-arsenid på 5 milliwatt som användning, underhåll som utförs av användaren eller annan föreskriven serviceåtgärd. xi Service Manual - Lexmark E238 | Service Manual - Page 13
4511-xxx Laser-melding Skriveren er godkjent i USA etter kravene i DHHS 21 CFR, underkapittel J, for klasse I-laserprodukter er ikke å betrakte som farlige. Skriveren inneholder internt en klasse IIIb (3b)-laser, som består av en gallium-arsenlaserenhet som avgir stråling i bølgelengdeområdet 770- - Lexmark E238 | Service Manual - Page 14
4511-xxx Japanese Laser Notice Chinese Laser Notice xiii Service Manual - Lexmark E238 | Service Manual - Page 15
Korean Laser Notice 4511-xxx Laser notices xiv - Lexmark E238 | Service Manual - Page 16
4511-xxx xv Service Manual - Lexmark E238 | Service Manual - Page 17
components. The manufacturer is not responsible for safety in the event of use of unauthorized replacement parts. • The maintenance information for this product has been prepared for use by a professional service person and is not intended to be used by others. • There may be an increased risk - Lexmark E238 | Service Manual - Page 18
des Geräts, bzw. arbeiten Sie mit großer Vorsicht, wenn das Produkt für die Ausführung der Arbeiten an den Strom angeschlossen sein muß. xvii Service Manual - Lexmark E238 | Service Manual - Page 19
personal cualificado debe ser consciente de este peligro y tomar las precauciones necesarias. • PRECAUCIÓN: este símbolo indica que el voltaje de la parte del equipo con la que está trabajando es peligroso. Antes de empezar, desenchufe el equipo o tenga cuidado si, para trabajar con él, debe - Lexmark E238 | Service Manual - Page 20
producte. El personal professional ha d'estar-ne assabentat i prendre les mesures convenients. • PRECAUCIÓ: aquest símbol indica que el voltatge de la part de l'equip amb la qual esteu treballant és perillós. Abans de començar, desendolleu l'equip o extremeu les precaucions si, per treballar - Lexmark E238 | Service Manual - Page 21
4511-xxx Safety information xx - Lexmark E238 | Service Manual - Page 22
and installing FRUs. 5. Connector locations uses illustrations to identify the connector locations and test points on the printer. 6. Preventive maintenance contains the lubrication specifications and recommendations to prevent problems. 7. Parts catalog contains illustrations and part numbers for - Lexmark E238 | Service Manual - Page 23
The Lexmark™ E238, E240, E240n, E340, and E342n printers are monochrome laser printers designed for single users or small workgroups. Models There are five models: • E238-16MB memory standard, a USB (universal serial bus) port, a parallel port, and prints 25 pages per minute on letter-size paper (24 - Lexmark E238 | Service Manual - Page 24
panels. Models E238, 240, and 240n These models have six lights and two buttons. See "Diagnostics-E238, E240, and E240n" on page 2-2 for more information. Continue (also a light) Cancel Ready Toner Low / Replace PC Kit Load Paper Paper Jam Error • Press and hold until lights flash to print - Lexmark E238 | Service Manual - Page 25
have LCD operator panel. See page "Diagnostics-E340 and E342n" on page 2-50. Overview of the operator panel • Press Go to resume printing. • Press Press Select to indicate the menu or selection you choose. • Press Stop to cancel the job currently printing. • Light indicates Busy (flashing) or Ready - Lexmark E238 | Service Manual - Page 26
100 Lexmark E240 4511-410 Lexmark E240n 4511-600 4511-610 Lexmark Lexmark E340 E342n Base memory 16MB Maximum memory 80MB Flash support 16MB 80MB 32MB 32MB 32MB 160MB 160MB 160MB ✔ ✔ Print speed Media Size 4511-000 Lexmark E238 4511-100 Lexmark E240 4511-410 Lexmark E240n 4511 - Lexmark E238 | Service Manual - Page 27
PCL 6 ✔ ✔ ✔ ✔ ✔ PostScript 3 Mac OS Mac OS ✔ ✔ ✔ only only PPDS ✔ ✔ Compatibility Windows/Macintosh/Linux* Connectivity USBa ✔ ✔ ✔ ✔ ✔ Parallelb ✔ ✔ ✔ ✔ ✔ Ethernetc ✔ ✔ ENA option ✔ ✔ ✔ ✔ ✔ * Linux support for E238/E240/E240n models utilizing the PCL data - Lexmark E238 | Service Manual - Page 28
E240n 4511-600 4511-610 Lexmark Lexmark E340 E342n Available input trays 250-sheet ✔ ✔ ✔ ✔ tray Single-sheet ✔ ✔ ✔ ✔ manual feeder 550-sheet option drawer ✔ ✔ ✔ Toner and photoconductor Toner cartridge yield 1,500 pages* (starter toner cartridge) ✔ ✔ ✔ 2,500 pages PC kit - Lexmark E238 | Service Manual - Page 29
executive, folio, statement, Universala Tray 2 (550-sheet - E240(n)/ E340/ E340n only) A4, A5, JIS B5, letter, legal, executive, folio, statement, Universala Manual feeder A4, A5, JIS B5, letter, legal, executive, folio, statement, Universala Plain paper, 60-90 g/m2 transparencies, (16-24 lb - Lexmark E238 | Service Manual - Page 30
at www.lexmark.com for more information about which paper provides optimum results for the current printing environment. Tools The removal and adjustment procedures require the following tools and equipment: • Magnetic tip Phillips screwdrivers, large and small • Volt-ohmmeter 1-8 Service Manual - Lexmark E238 | Service Manual - Page 31
Development Roll (of print cartridge/photoconductor system) Dual In-Line Memory Module Error Correction Code Erasable Electrically Programmable Read-Only Memory External Network Adapter Field Replaceable Unit Host Based Printing High Voltage Power Supply Liquid Crystal Diode Light Emitting Diode Low - Lexmark E238 | Service Manual - Page 32
4511-xxx 1-10 Service Manual - Lexmark E238 | Service Manual - Page 33
the corrective action to repair a printer, look for the following information: • A description of a problem, see "Symptom tables" on page 2-79. • Information from the operator panel of the printer. - Models E238, E240, and E240n have an operator panel containing lights and buttons. For diagnostic - Lexmark E238 | Service Manual - Page 34
temperature of the fuser) and then stays on. 4. If there is a problem in the printer such as a paper jam, the panel lights indicate the problem. See "Common primary light patterns" on page 2-4 for more information. 5. The printer cycles down into standby mode, and lights solid. 2-2 Service Manual - Lexmark E238 | Service Manual - Page 35
See "Service codes" on page 2-36. 'RXEOH &OLFN 3ULPDU\ &RGHV 6HFRQGDU\ &RGHV Note: If you send data to the printer and all lights flash immediately, and double-clicking does not change the display, there may be a code problem. Contact the next level of support. Diagnostics-E238, E240, and E240n - Lexmark E238 | Service Manual - Page 36
13) Busy (See page 2-14) 2xx Paper Jam (see secondary errors on page 2-24 Hex Trace Ready (See page 2-15) Waiting (See page 2-15) Flushing / Resolution reduced (See page 2-16) Lights z z Continue z ✷ x z ✷ Ready Toner Low/ Replace PC Kit Load Paper z Paper Jam ✷ Error 2-4 Service Manual - Lexmark E238 | Service Manual - Page 37
) Lights z Continue Ready Toner Low/ Replace PC Kit Load Paper Paper Jam z Error z z z ✷ Diagnostics-E238, E240, and E240n 2-5 Not ready (printer offline) (See page 2-16) Close door / Insert cartridge (See page 2-17) Load media (See page 2-17) Load manual feeder (See page 2-18) Print side - Lexmark E238 | Service Manual - Page 38
Ready Toner Low/ Replace PC Kit z ✷ z ✷ Load Paper z Paper Jam Error 2-6 Service Manual ✷ z z Replace photoconductor kit (See page 2-19) Replace photoconductor kit (printer hard stop) (See page 2-20) Cartridge errors (See page 2-28) Invalid engine code / Invalid network code (See - Lexmark E238 | Service Manual - Page 39
Printer error (see "Secondary error codes" on page 2-24.) Service error (see Service secondary codes on page 2-38 or Service tertiary codes on page 2-40.) Primary light patterns (continued) Lights ✷ ✷ Continue ✷ Ready ✷ Toner Low/ Replace PC Kit ✷ Load Paper ✷ Paper Jam z ✷ Error 4511- - Lexmark E238 | Service Manual - Page 40
software error manual feeder (See page 2-32) Unsupported flash in slot Too many options attached Complex page (See page 2-27) Insufficient printer memory (See page 2-29) Lights Primary code z z z z z z Continue z ✷ Ready z z Toner Low/ Replace PC Kit z z Load Paper z z Paper Jam - Lexmark E238 | Service Manual - Page 41
Secondary errors (continued) Lights Continue Ready Toner Low/ Replace PC Kit Load Paper Paper Jam Error z z z z ✷ z Secondary codes z z z z ✷ z Diagnostics-E238, E240, and E240n 2-9 Insufficient collation area (See page 2-30) PPDS font error (See page 2-30) Defective flash (See - Lexmark E238 | Service Manual - Page 42
-xxx Secondary errors (continued) Secondary error codes Lights Continue Ready Toner Low/ Replace PC Kit z Load Paper Paper Jam Error 2-10 Service Manual z z z z z z z z z z z Memory full (See page 2-33) Short paper (See page 2-33) Unformatted flash (See page 2-34) Flash full (See - Lexmark E238 | Service Manual - Page 43
has invalid refill (See page 2-28) Missing or defective print cartridge (See page 2-28) Unsupported print cartridge (See page 2-29) Lights z z z z Continue z z z Ready z z Toner Low/ Replace PC Kit z Load Paper z z Paper Jam z z z z Error Diagnostics-E238, E240, and E240n 2-11 - Lexmark E238 | Service Manual - Page 44
4511-xxx Secondary errors-paper jams Secondary errors-paper jams Secondary error codes Lights Continue z Ready Toner Low/ Replace PC Kit Load Paper Paper Jam Error 2-12 Service Manual z z z z z z z z 200 Paper jam input sensor (See page 2-24) 201 Paper jam between input and exit - Lexmark E238 | Service Manual - Page 45
a print job. • Press to print the menu settings pages for a list of current printer settings. • Press and hold to reset the printer. Note: To change the Power Saver setting, use the Local Printer Setup Utility. See the User's Reference for more information. Diagnostics-E238, E240, and E240n 2-13 - Lexmark E238 | Service Manual - Page 46
pages print. The light is on when printing stops. - Press and release to cancel printing. - Press and hold to reset printer. • Receiving/processing data from a host interface: - Wait for message to clear. - Press and release to stop processing. - Press and hold to reset printer. 2-14 Service Manual - Lexmark E238 | Service Manual - Page 47
and Hex Trace is active. • Hex Trace helps troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Or, press and hold to reset the printer. Waiting Light pattern Meaning Action Printer is waiting until a print timeout occurs, or until it receives - Lexmark E238 | Service Manual - Page 48
• Press and hold to reset printer. Not ready Light pattern Meaning Action Printer is not ready to receive or process data, or the printer ports are offline. • Press to return to Ready or Busy state. • Press and release to cancel print job. • Press and hold to reset printer. 2-16 Service Manual - Lexmark E238 | Service Manual - Page 49
Close door / Insert cartridge Light pattern Meaning The printer door is open. 4511-xxx Action Close the door. Load media Light pattern Meaning Action The printer is out of media, or the media did not feed properly, thereby not making the input sensor in the allotted time. • Load media into - Lexmark E238 | Service Manual - Page 50
Print the other side of duplex print job. Action • Reinsert print job in tray 1 using the instructions in the driver pop-up menu to orient the pages correctly (printed side up, loading edge to front of the printer). • Press to resume printing. • Press and hold to reset printer. 2-18 Service Manual - Lexmark E238 | Service Manual - Page 51
of the cartridge. • Replace the print cartridge. • Press and hold to reset printer. Note: The light may not come on if the starter print cartridge is installed in a base model. Replace photoconductor kit (an early warning) Light pattern Meaning Action The photoconductor kit drum is full - Lexmark E238 | Service Manual - Page 52
drum is full and needs replacing. No pages print until the photoconductor kit is replaced. Replace the photoconductor kit. Print cartridge error / Print cartridge is not installed Light pattern Meaning Action The print cartridge is not installed, or the printer detects a print cartridge error - Lexmark E238 | Service Manual - Page 53
secondary error code. Programming engine code / Programming system code Light pattern Meaning Action New code is being loaded into the engine or firmware code flash. Wait for the message to clear. When the printer has finished loading the code, it performs a soft reset. Diagnostics-E238, E240 - Lexmark E238 | Service Manual - Page 54
• The printer is resetting to the user default settings. - Any active print jobs are canceled. - A user default setting remains in effect until changed or until restored to factory default settings. Wait for the message to clear. Service error Light pattern Meaning The printer has a service error - Lexmark E238 | Service Manual - Page 55
Printer error Light pattern 4511-xxx Meaning Action The printer has one of the following errors: • Memory is full, insufficient to save what is in the buffer, or insufficient to defragment flash memory. • A page is too complex to print or is shorter than the set page margins. • Resolution of a - Lexmark E238 | Service Manual - Page 56
Additional information-secondary error codes • When the light is flashing and light is on, a secondary printer error has occurred. • When the and error has occurred. lights are both on, a paper jam secondary • When the has occurred. and the lights are both on, a print cartridge error Press and - Lexmark E238 | Service Manual - Page 57
sensor. Action Check the paper path for obstacles. The fuser should be inspected. Paper jams as a printed job exits the printer (202 error) Light pattern Meaning Action A paper jam has Clear the paper jam. occurred as the paper is exiting the printer. Diagnostics-E238, E240, and E240n 2-25 - Lexmark E238 | Service Manual - Page 58
the paper tray and entering the printer. Clear the paper jam. Paper Jams as it exits tray 2 (242 error) Light pattern Meaning Action Paper jams in Tray 2 between time of picking and the input sensor. Clear the paper jam. Check the pick tires and for any obstructions. 2-26 Service Manual - Lexmark E238 | Service Manual - Page 59
error in the future: - Reduce the complexity of the page by reducing the amount of text or graphics on the page and deleting unnecessary downloaded fonts or macros. - Set Page Protect to on in the Local Printer Setup Utility. • Install additional printer memory. Diagnostics-E238, E240, and E240n - Lexmark E238 | Service Manual - Page 60
errors Light pattern Meaning 31 Error-Print cartridge is either missing or defective. Action Install the correct cartridge. 32 Error-The print cartridge is unsupported. Replace the cartridge. 33 Error-The print cartridge has an invalid refill. Replace the cartridge. 2-28 Service Manual - Lexmark E238 | Service Manual - Page 61
Light pattern Meaning Action The printer does not have enough memory to save the data in the buffer. • Press to continue printing the job. • Press to cancel the print job. • Press to cancel the print job, turn off the printer and install additional memory. Diagnostics-E238, E240, and E240n - Lexmark E238 | Service Manual - Page 62
printer memory. Light pattern Meaning Action The printer has received a request for a PPDS font which is not installed. • Press and release to cancel the print job. • Press and hold to reset the printer. • Press and release to clear the message and continue printing. 2-30 Service Manual - Lexmark E238 | Service Manual - Page 63
Light pattern Meaning Action The printer detects defective flash memory. • Press to clear the message and continue printing. - Downloaded fonts and macros not previously stored in flash memory are deleted. - Install flash memory. Insufficient defrag memory Light pattern Meaning The printer - Lexmark E238 | Service Manual - Page 64
is connected to the network, but it cannot detect the print server when you turn on the printer. • Make sure the cable connecting the ENA and the printer is securely attached. • Turn the printer off and then on to reset the printer. • Press and hold to reset the printer. 2-32 Service Manual - Lexmark E238 | Service Manual - Page 65
to reset the printer. • To avoid this error in the future: - Simplify the print job. Reduce the complexity of the page by reducing the amount of text or graphics on the page and deleting unnecessary downloaded fonts or macros. - Install additional printer memory. Meaning Action The paper length - Lexmark E238 | Service Manual - Page 66
continue printing. - Downloaded fonts and macros not previously stored in flash memory are deleted. - Install flash memory with more storage capacity. • Press and release to cancel the print job. • Press and hold to reset the printer. Unformatted flash Light pattern Meaning The printer detects - Lexmark E238 | Service Manual - Page 67
valid engine code to the internal print server. Invalid network code Light pattern Meaning Action The code in an internal print server has not been programmed, or the programmed code is not valid. Download valid network code to the internal print server. Diagnostics-E238, E240, and E240n 2-35 - Lexmark E238 | Service Manual - Page 68
has stalled. If you doubleclick again, the original primary light pattern will appear. Note: If you send data to the printer and all lights flash simultaneously, and double-clicking does not produce a secondary code, you may have a code problem. Contact the next level of support. 2-36 Service Manual - Lexmark E238 | Service Manual - Page 69
primary code ✷ Light blinking When this code appears, double-click to reveal the secondary codes. Service primary code Primary code for service errors See secondary codes Lights ✷ Continue ✷ Ready ✷ Toner Low/ Replace PC Kit ✷ Load Paper ✷ Paper Jam ✷ Error Diagnostics-E238, E240, and E240n - Lexmark E238 | Service Manual - Page 70
engine electronics 95x-Controller card (NVRAM, ROM, or NAND) 4511-xxx Service secondary error codes Service secondary error codes Service secondary error codes Lights ✷ ✷ ✷ ✷ ✷ ✷ Continue Ready Toner Low/ Replace PC Kit Load Paper Paper Jam Error ✷ ✷ ✷ ✷ ✷ ✷ ✷ 2-38 Service Manual - Lexmark E238 | Service Manual - Page 71
Service secondary error codes (continued) Service secondary error codes 96x-RAM memory 97x-Network 98x-Paper port communications Lights ✷ ✷ ✷ Continue Ready ✷ Toner Low/ Replace PC Kit ✷ ✷ Load Paper ✷ ✷ Paper Jam ✷ Error 4511-xxx Diagnostics-E238, E240, and E240n 2-39 - Lexmark E238 | Service Manual - Page 72
15. Service tertiary error codes-controller software Service secondary codes- 90x Service tertiary codes 902-General engine software error 905-Interface violation by paperport device Lights ✷ Continue Ready ✷ ✷ Toner Low/ Replace PC Kit Load Paper Paper Jam Error ✷ ✷ ✷ 2-40 Service Manual - Lexmark E238 | Service Manual - Page 73
the transfer roll. Service tertiary error codes-transfer roll Service secondary codes- 91x Service tertiary codes 914-Tray 2 motor 917-Transfer roll circuitry Lights ✷ Continue Ready Toner Low/ Replace PC Kit Load Paper Paper Jam ✷ Error ✷ ✷ ✷ ✷ ✷ ✷ Diagnostics-E238, E240, and E240n 2-41 - Lexmark E238 | Service Manual - Page 74
921-Fuser below standby temperature at idle 922-Fuser failed to reach standby temperature 923-Fuser too hot during printing or idle 924-Open circuit in thermistor path Lights ✷ Continue Ready Toner Low/ Replace PC Kit Load Paper ✷ Paper Jam Error ✷ ✷ ✷ ✷ ✷ ✷ ✷ ✷ ✷ ✷ 2-42 Service Manual - Lexmark E238 | Service Manual - Page 75
) Service teriary codes-fuser, fan, or toner sensor 925-Incorrect fuser lamp installed 926-Fuser thermistor open circuit 927-Fan stalled 929-Toner sensor or toner cartridge Lights Continue ✷ ✷ ✷ ✷ Ready ✷ Toner Low/ Replace PC Kit ✷ ✷ ✷ Load Paper ✷ ✷ Paper Jam ✷ ✷ ✷ Error - Lexmark E238 | Service Manual - Page 76
930-Wrong printhead 931-No first HYSNC. Verify interlock switch at J13. 932-Printhead lost HYSNC 933-Mirror motor locked 934-Mirror motor lost lock Lights ✷ Continue Ready Toner Low/ Replace PC Kit Load Paper ✷ Paper Jam ✷ Error ✷ ✷ ✷ ✷ ✷ ✷ ✷ ✷ ✷ ✷ 2-44 Service Manual - Lexmark E238 | Service Manual - Page 77
Service teriary error codes 935-Mirror motor not at opening speed. Verify +24 V dc at J11-5 936-Transpor t motor initial lock failure 937-Transport motor lost lock 939-RIP/engine communication error Lights Continue ✷ ✷ ✷ ✷ Ready ✷ Toner Low/ Replace PC Kit ✷ ✷ ✷ Load Paper ✷ ✷ Paper - Lexmark E238 | Service Manual - Page 78
failure 952-NVRAM CRC failure 954-NVRAM chip failure 955-Code ROM or NAND failed CRC Lights ✷ Continue Ready ✷ ✷ ✷ ✷ ✷ Toner Low/ Replace PC Kit ✷ Load Paper Paper Jam ✷ Error ✷ ✷ ✷ ✷ ✷ Note: NVRAM is on the operator panel printed circuit board while secure NVRAM is on the controller - Lexmark E238 | Service Manual - Page 79
codes-NVRAM failure (continued) Service tertiary codes-NVRAM failure 956-Processor failure 957-ASIC failure 958-NAND failure 959-SRAM failure Lights Continue ✷ ✷ ✷ ✷ Ready ✷ ✷ Toner Low/ Replace PC Kit ✷ ✷ Load Paper ✷ ✷ Paper Jam ✷ ✷ Error Diagnostics-E238, E240, and E240n - Lexmark E238 | Service Manual - Page 80
Replace faulty DIMM. Service tertiary error codes-RAM memory error Service secondary codes- 96x Service teriary codes-RAM 960-RAM soldered on the board is bad 961-RAM in slot 1 is bad Lights ✷ Continue Ready Toner Low/ Replace PC Kit ✷ Load Paper ✷ Paper Jam Error ✷ ✷ ✷ 2-48 Service Manual - Lexmark E238 | Service Manual - Page 81
codes- 97x Service teriary codes - network 975-Unrecognizable network port 976-Unrecoverable software error in network port 978-Bad checksum while programming port 979-Flash parts failed while programming port Lights ✷ Continue Ready Toner Low/ Replace PC Kit ✷ Load Paper ✷ Paper Jam ✷ Error - Lexmark E238 | Service Manual - Page 82
. 5. Busy is displayed. 6. Close Door will be displayed if the cover is open. 7. Any cartridge errors, such as Defective Cartridge, are displayed. 8. Applicable maintenance messages are displayed. 9. Applicable toner low messages are displayed. 10. The printer displays Ready. 2-50 Service Manual - Lexmark E238 | Service Manual - Page 83
4511-xxx Overview of the operator panel and menus Indicator light The indicator light gives information about the status of your printer. If the light is Off On Blinking The printer is Off On, but idle On and busy Diagnostics-E340 and E342n 2-51 - Lexmark E238 | Service Manual - Page 84
panel messages. • Resume printing after loading media and clearing paper jams. • Exit Power Saver. If you have changed printer settings from the operator panel menus, press Go before sending a job to print. The printer values. Release the button when the number you want appears. 2-52 Service Manual - Lexmark E238 | Service Manual - Page 85
item and displays the default setting. • Save the displayed menu item as the new user default setting. The printer displays the Saved message and returns to the menu item. • Clear certain messages from the operator panel. Press Return to return to the previous menu level or menu item. Press Stop at - Lexmark E238 | Service Manual - Page 86
Multipage Order Multipage View Multipage Border Utilities Menu Quick Demo Print Menus Print Net Setup Print Fonts Print Directory Print Demo Factory Defaults Hex Trace Job Menu Cancel Job Reset Printer Print Buffer PostScript Menu Print PS Error Font Priority PCL Emul Menu Font Source Font Name - Lexmark E238 | Service Manual - Page 87
4511-xxx Messages and error codes User attendance messages User attendance messages Message Explanation Change Cartridge Invalid Refill Remove the print cartridge, and install a new cartridge. Change This message displays when the user should change the - Lexmark E238 | Service Manual - Page 88
when the user should change the media installed in one of the input options. • =Tray 1, Tray 2, Tray 3, or Manual feeder. Close the front access door. Delete All Jobs Go/Stop? When the user has selected Print and Hold Delete All Jobs, this message is displayed. The following actions - Lexmark E238 | Service Manual - Page 89
. The following selections are available: - Cancel Job - Reset Printer If the message cannot be cleared, verify whether the paper is being picked. If so, and the paper advances to activate the input sensor, this message would indicate a sensor problem. Otherwise, check the pick tires and pick - Lexmark E238 | Service Manual - Page 90
the setting of the Machine Class ID, the printer may be allowed to print pages during this 10-20 second interval. If pages are allowed to print, then they are not reprinted once a good print cartridge is inserted. Replace the cartridge. The toner cartridge has an invalid refill. 2-58 Service Manual - Lexmark E238 | Service Manual - Page 91
and other data from RAM. - Install additional printer memory. • Press Menu until Job Menu appears. The following functions may be available: - Cancel Job - Reset Printer This message displays when there is not enough memory available to continue processing a job, and Print and Hold feature is in use - Lexmark E238 | Service Manual - Page 92
. • Press Menu until Job Menu appears. The following selections are possible: - Cancel Job - Reset Printer Toner cartridges are manufactured for specific geographic regions. This message indicates this cartridge does not match the region for the printer. Change the cartridge. 2-60 Service Manual - Lexmark E238 | Service Manual - Page 93
is not installed. The following actions may be taken: • Press Go to clear the message and continue processing the job. • Press Menu until Job Menu appears. The following are available: - Cancel Job - Reset Printer This message displays when the printer detects a defective flash. This error may occur - Lexmark E238 | Service Manual - Page 94
with it. Press Go to clear the message. The printer disables all communications to the network interface. An unsupported flash option is installed in the DIMM slot. Turn off the printer, and remove the unsupported flash option in the specified slot. This error is displayed when data is sent to the - Lexmark E238 | Service Manual - Page 95
58 Too Many Flash Options 84 Photoconductor Life Warning 84 Replace Photoconductor 88 Toner Low Explanation This error displays when too many flash options are installed in the printer. The following options may be taken: • Turn off the printer, and remove the extra flash options. • Press Go - Lexmark E238 | Service Manual - Page 96
different jam or problem. The exit sensor could also be covered. Remove the print cartridge and open the rear door to remove the media. 201 Paper Jam Remove Cartridge Paper is jammed between the printer input and exit sensor. Remove the print cartridge to clear the paper path. 202 Paper Jam Open - Lexmark E238 | Service Manual - Page 97
to temporarily recover from the error condition. Service error codes (9xx) Error Description Action 900 Service RIP software Server firmware problem. Contact the next level of support. 902 General engine software failure An unrecoverable engine software error. Reset the printer (POR). If the - Lexmark E238 | Service Manual - Page 98
-xxx Service error codes (9xx) (continued) Error Description Action 925 Fuser Error Replace fuser with correct one. See (Incorrect fuser lamp.) "Fuser removal" on page 4-28. 927 Fan Error Fan is stalling. Replace the fan. See "Fan removal" on page 4-26. 929 Toner sensor The toner sensor - Lexmark E238 | Service Manual - Page 99
Service error codes (9xx) (continued) Error Description 952 NV failure:n 954 NVRAM CRC failure 955 Code CRC 956 Controller card 957 ASIC failure 958 NAND failure 959 SRAM failure 960 RAM soldered on the card is bad 961 RAM in slot 1 is bad Action Recoverable error. Reset (POR) the printer - Lexmark E238 | Service Manual - Page 100
checksum while programming network port. 979 Flash parts failed while programming network port. Sub error codes The sub error codes are helpful troubleshooting a paper path problem. Each status byte has a different level of troubleshooting value for each area of the printer. The following table - Lexmark E238 | Service Manual - Page 101
screen displays, the original message displays. Printed error codes Additional information is available by printing the error log. See "Print Log" on page 3-33. Values In the table below, the values for common variables are listed below: • media source 10=Manual feeder 11=Tray 1 12=Tray 2 • media - Lexmark E238 | Service Manual - Page 102
trailing edge state printer was ready. (x1=EP leading edge state, x2=EP trailing edge state.) Motor head transport motor error. (x1=motore type, x2=error code, x3=TimWatchingHallCount, x4=TimeWatchingHallPeriod.) Misidentified no gap jam. Engine detected no gap at the manual feeder sensor, attempted - Lexmark E238 | Service Manual - Page 103
the gap was too small. The input sensor was covered when not expected (media in paper path during warmup.) (x1+x2=fuser heating time, x3=fuser wattage detection result) • Clear the media or debris from the printer. • Run the base sensor test (input sensor) from the diagnostic tests menu to test the - Lexmark E238 | Service Manual - Page 104
that proved to be wrong.) Possible causes for this error are: • Paper might be pre-staged in the paper source tray. • Paper is picking too fast due to faulty paper feed assembly. • A defective input sensor. The PH lock expectation;1 is lock assumption that proved to be wrong.) 2-72 Service Manual - Lexmark E238 | Service Manual - Page 105
error codes (continued) First 6 bytes sub error code data (xx can be any value) 84 xx 27 x1 x2 x3 84 xx 28 x1 84 xx 29 x1 x2 x3 84 xx 2A 00 00 00 84 xx 2B 00 00 00 Explanation Possible error message Manual in manual feeder sensor when not expected. Possible causes include: • Insertion of paper - Lexmark E238 | Service Manual - Page 106
4511-xxx Sub error codes (continued) First 6 bytes sub error code data (xx can be any value) 84 xx 2C x1 x2 x3 84 xx 2D x1 x2 x3 84 xx 2E x1 x2 00 84 xx 2F x1 x2 x3 Explanation Possible error message Unrecoverable no gap jam. Engine detected no gap at the manual feeder sensor - Lexmark E238 | Service Manual - Page 107
menus" on page 3-2 for models E238, E240, or E240n or "Accessing service menus" on page 3-14 for models E340 or E342n. See "Base sensor test" on page 3-28. Media picked from the manual source 251 failed to reach the input sensor. The exit sensor at the fuser is activated by 202 a piece of media - Lexmark E238 | Service Manual - Page 108
. (x1=media size, x2=GeneralFlags1.) The fuser exit sensor bounced. 202 (x2 + x3=paper path location.) Check the exit sensor for correct operation. Check the sensor cable to J16 on the controller card. Also, the controller card may be failing. Printhead driver IR: LE at image point based on - Lexmark E238 | Service Manual - Page 109
exit sensor was never activated 201 by the leading edge of the media fed through the printer. • This error can be displayed after a 201 paper jam. • This can be caused by a defective fuser exit sensor assembly. Note: Enter the diagnostic tests menu, select Base Sensor Tests, select Output Sensor - Lexmark E238 | Service Manual - Page 110
Sub error codes (continued) First 6 bytes sub error code data (xx can be any value) 8E x1 11 x2 x3 x4 Explanation Took too long to ramp up Tray 2 motor. (x1=DCFeedMSCounter, x2=Low(DCFeedIRQCount), x3=RampTableLengthCache, x4=DCFeedClosedLoopState.) Possible error message 2-78 Service Manual - Lexmark E238 | Service Manual - Page 111
lights come on. Main motor does not come on. Fan does not come on. Fuser lamp does not come on. Fuser lamp never turns off. The paper feed picks and tries to feed paper. Action See "Cover interlock switch service check" on page 2-85. See "Operator panel service check (models E238, E240, and E240n - Lexmark E238 | Service Manual - Page 112
4511-xxx Symptom Fuser parts melted. Fuser lamp does not light. Toner not fused to the paper. Paper jams. Main motor noisy or not moving. Paper skew. Printer not communicating with host. Front access cover will not close. Operator panel button not responding. Operator panel lights are off or very - Lexmark E238 | Service Manual - Page 113
Paper "trees," wrinkles, stacks poorly, or curls" on page 2-96. Service checks Service checks which involve measuring voltages on the LVPS/HVPS (low voltage power supply/high voltage power supply board) should be performed with the printer by a module on the printed circuit board. Between +8 V - Lexmark E238 | Service Manual - Page 114
2-2. If some lights are on or flashing see "Common primary light patterns" on page 2-4 to determine action required. • For models E340 and E342n, see "Power- On Self Test (POST) sequence" on page 2-50. If error messages are posted, see "Messages and error codes" on page 2-55. If the printer fails to - Lexmark E238 | Service Manual - Page 115
4511-xxx Controller card service check (continued) FRU Action Controller card assembly (continued) Verify +24 V dc input from the LVPS/HVPS. • Turn the printer off. • Disconnect the LVPS/HVPS cable from the controller card at J4. • Turn the printer on. • Verify +24 V dc from the cable connector - Lexmark E238 | Service Manual - Page 116
controller card. See the table, "Controller card connector pin values" on page 5-4, which identifies the voltages and grounds for a good controller card. Note: Turn the printer off before pugging or unplugging any connectors. 2-84 Service Manual - Lexmark E238 | Service Manual - Page 117
Cover interlock switch service check Note: Make sure a print cartridge assembly is installed and the cover closes all the way, engaging the cover open switch lever. FRU Cover interlock switch Action Disconnect the cover interlock cable from the controller card at J15. With the printer turned off - Lexmark E238 | Service Manual - Page 118
printer and check the fuses on the LVPS/HVPS board for continuity. • If open, replace the LVPS/HVPS board. If fuse opens again, see "LVPS/HVPS service check" on page 2-90 for more information. • If not open, unplug the cables at CN102 and CN201 (fuser at the end of the book. 2-86 Service Manual - Lexmark E238 | Service Manual - Page 119
toner is partially fused to the paper, it is usually caused by low fuser temperature. Warning: Avoid handling the lamp as much as possible, as it is easily broken. Be careful not to touch the glass housing with bare hands, because skin acids can weaken the glass. Note: The lamp is not a service part - Lexmark E238 | Service Manual - Page 120
Fuser service check FRU Fuser power cable LVPS/HVPS Fuser (continued) Fuser Action Step 2: No continuity Check the lamp cable for continuity. • If correct, replace the fuser resistance across the ends of the thermistor cable. Replace the fuser assembly if the resistance is lower than 1K ohm or - Lexmark E238 | Service Manual - Page 121
4511-xxx Cold fuser service check Make sure the correct voltage lamp is installed. The voltage rating is stamped on one of the lamp contacts. FRU Fuser AC cables LVPS/HVPS Fuser Action If the fuser lamp comes on and a fuser failure light error code displays, be sure the thermistor is contacting - Lexmark E238 | Service Manual - Page 122
incorrect, replace the card assembly. Verify +24 V dc from pin 8 at CN201. If voltage is incorrect, replace the card assembly. HVPS portion of board Problems with the HVPS are exhibited in the print quality. See "Print quality service checks" on page 2-98 for more information. 2-90 Service Manual - Lexmark E238 | Service Manual - Page 123
Main motor service check 4511-xxx FRU Main motor cable LVPS/HVPS Controller card Warning: Do not replace the operator panel and controller card at the same time. Each card contains the printer settings. removal" on page 4-15. Note: The main motor is not a service part. Diagnostics-all models 2-91 - Lexmark E238 | Service Manual - Page 124
cable while pressing Cancel . If continuity is not present, replace the operator panel. Note: Check margin alignments after replacing the operator panel assembly. If margin errors are unacceptable, corrections can only be made through software. Contact the next level of support. 2-92 Service Manual - Lexmark E238 | Service Manual - Page 125
4511-xxx LED Operator panel service check (continued) FRU Operator panel (LED) Controller card Warning: Do not replace the operator panel and controller card at the same time. Each card contains the printer settings. When either of these cards is new, it obtains the settings from the other card. - Lexmark E238 | Service Manual - Page 126
4511-xxx Paper feed service checks Paper jam error indication during POST FRU Exit sensor Input sensor #1 (under print cartridge assembly) and Input sensor #2 (manual) Action If the exit sensor flag is not resting within the paper exit sensor during POST, the printer displays a paper jam message. - Lexmark E238 | Service Manual - Page 127
Paper picks but stops halfway through the printer 4511-xxx FRU Input sensor #1 (under print cartridge assembly) and Input sensor #2 (manual) Action Make sure the input sensors are working properly. Check for a broken or stuck flag on the input sensors. Make sure the cables are seated - Lexmark E238 | Service Manual - Page 128
. Paper "trees," wrinkles, stacks poorly, or curls FRU Fuser Action This problem is most likely due to a worn backup roll. It causes the printer to run hotter than required for the media being printed. Excessive heat can cause paper treeing problems, poor stacking, or curl. 2-96 Service Manual - Lexmark E238 | Service Manual - Page 129
internal print test page prints correctly, the user's application/ printer driver is set up correctly, and the correct bidirectional parallel cable is installed, but the printer still fails to print on command from the host computer, replace the controller card. Parallel port service check (models - Lexmark E238 | Service Manual - Page 130
is blank. Once the paper exits into the output bin, the printer returns to the home state (four top lights on). 4. Use the test pages to isolate problems such as light or toner streaks. See "POST symptom table" on page 2-79 for solutions to these problems. To exit print quality test pages, turn - Lexmark E238 | Service Manual - Page 131
the toner. Check for cartridge damage. Blank pages can be caused by a defective printhead assembly, LVPS/HVPS, or controller card. • Printhead errors typically result in printer service errors. • Blank pages typically are caused by the PC roll not being properly charged. Try a different PC kit - Lexmark E238 | Service Manual - Page 132
laser exposure or incorrect charging of the photoconductor causes an all black page. Always verify the same results from a different print cartridge assembly and developer before proceeding. FRU Toner print cartridge assembly. • If continuity fails, call the next level of service. With the printer - Lexmark E238 | Service Manual - Page 133
toner cartridge and PC Kit are installed correctly, try a new PC Kit first and then toner cartridge. Check the contacts for correct installation and contamination where contact is made between the print cartridge assembly and LVPS/HVPS board. Clean as necessary. If this does not correct the problem - Lexmark E238 | Service Manual - Page 134
. Replace as necessary. Poor fusing of image FRU Fuser Paper (not a FRU) Action The fuser may not be operating at the proper temperature to fuse the toner to the paper. See"Hot fuser service check" on page 2-89 for more information. Make sure recommended paper is being used. 2-102 Service Manual - Lexmark E238 | Service Manual - Page 135
Light print 4511-xxx FRU Toner cartridge (not a FRU) Transfer roll LVPS/HVPS board Action Make sure the toner cartridge and PC Kit are installed correctly and that the toner cartridge is not low on toner. If the problem continues, install a new toner cartridge. Recheck condition before replacing - Lexmark E238 | Service Manual - Page 136
the paper. Inspect the hot roll and backup roller for signs of contamination. Replace the fuser as necessary. A transfer roll contaminated with toner can cause toner to transfer to the back of printed pages. Inspect the transfer roll for contamination, and replace as necessary. 2-104 Service Manual - Lexmark E238 | Service Manual - Page 137
Blurred images, including characters, are usually caused by a defective printhead. See "Light print" on page 2-103. • Make sure the paper is straight and unwrinkled. • Replace the PC Kit and recheck before replacing the toner cartridge. See "Toner on back of page" on page 2-104 for more information - Lexmark E238 | Service Manual - Page 138
paper type in the printer driver. • Change the media texture setting. If the setting is not in your driver, you can download the correct Lexmark setup utility from the Lexmark Web site at www.lexmark.com. The print is getting light but the printer has not indicated it is low on toner. The light - Lexmark E238 | Service Manual - Page 139
setting from your printer driver. • Try a different type of paper. Paper designed for copiers gives the best quality. • Replace the toner cartridge. • The print cartridge may be out of toner or defective. Replace the cartridge. • You may have a software error. Try turning the printer off and back - Lexmark E238 | Service Manual - Page 140
stops printing until you replace the toner cartridge. Download the correct Lexmark setup utility from the Lexmark Web site at www.lexmark.com to change the Toner Low alarm. Make sure the printer cover is closed. • Make sure the toner cartridge is installed correctly. • Install a new toner cartridge - Lexmark E238 | Service Manual - Page 141
height indicator. • Make sure the tray is pushed all the way in. • Press or Go. • Clear all jams. • Press and release (E238, E240, E240n) or Go (E340, E342n), or open and close the printer cover to restart the printer. • Make sure the print cartridge assembly is installed properly. Diagnostics - Lexmark E238 | Service Manual - Page 142
gets a paper jam. • Ensure correct printer driver is being used. • Select hex trace mode to determine what the problem is. • Restore factory defaults. • Make sure the parallel cable or USB cable is firmly plugged in at the back of the printer. • Make sure the print cartridge assembly is installed - Lexmark E238 | Service Manual - Page 143
controller card. Turn the printer on. On the controller card, verify +24 V dc on pin 5 at J13 and +5 V dc on pin 7 at J14. Verify grounds on pin 4 at J13 and on pins 2, 6, and 8 at J14. • If voltages or grounds are incorrect, check the controller card. See "Controller card service check" on page - Lexmark E238 | Service Manual - Page 144
4511-xxx 2-112 Service Manual - Lexmark E238 | Service Manual - Page 145
Diagnostic aids 4511-xxx Since the operator panels differ, you need to determine which model you are servicing, and begin in the section below: • Model E240 and E240n-go to "Accessing service menus" on page 3-2. • Model E340 and E342n-go to "Accessing service menus" on page 3-14. Diagnostic aids - Lexmark E238 | Service Manual - Page 146
used by an end user. See "Configuration Menu printout sample" on page 3-3 or "Configuration menu selections" on page 3-6 for details on the available settings. Printing menus Print menus by pressing and holding samples on page 3-3 and page 3-4). until the lights flash (see menu 3-2 Service Manual - Lexmark E238 | Service Manual - Page 147
Configuration Menu printout sample 4511-xxx Diagnostic aids-E238, E240, and E240n 3-3 - Lexmark E238 | Service Manual - Page 148
4511-xxx Diagnostics mode printout sample 3-4 Service Manual - Lexmark E238 | Service Manual - Page 149
to the instructions printed by page (Bottom as printed from printer). These items are lights on). • Press and release to move through the menu settings (indicated by and lights). This action rotates only through the possible settings of the selected menu item. Diagnostic aids-E238, E240, and E240n - Lexmark E238 | Service Manual - Page 150
the light displays. Print menus by pressing and holding until the lights flash. Utilities Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Hex Trace Use setting to Values Return the printer settings to factory default values. Sometimes resetting the printer - Lexmark E238 | Service Manual - Page 151
isolate print quality problems, such as streaking. Four pages print to help evaluate print quality: • A text page with printer information, cartridge information, current margin settings, and a graphic. • One page is gray with graphics, one is black, and one is blank. Reset Photoconductor Counter - Lexmark E238 | Service Manual - Page 152
On-The printer processes raw binary PostScript print jobs from computers using the Macintosh operating system. This setting often causes Windows print jobs to fail. Auto (default)-The printer processes print jobs from computers using either Windows or Macintosh operating systems. 3-8 Service Manual - Lexmark E238 | Service Manual - Page 153
raw binary PostScript print jobs from computers using the Macintosh operating system. This setting often causes Windows print jobs to fail. Auto (default)-The printer processes print jobs from computers using either Windows or Macintosh operating systems. Diagnostic aids-E238, E240, and E240n 3-9 - Lexmark E238 | Service Manual - Page 154
setting often causes Windows print jobs to fail. Auto (default)-The printer processes print jobs from computers using either Windows or Macintosh operating systems. Automatically detect the connection speed of your network. This setting can be disabled to set the speed manually. Auto (default)-the - Lexmark E238 | Service Manual - Page 155
of supported paper). Setting is ignored by PPDS interpreter. Off (default) On Print quality pages Continuous print- simplex Tray 1 Print test pages by pressing and holding until the lights flash. Help isolate print quality problems, such as streaking. Four pages print: • A text page with printer - Lexmark E238 | Service Manual - Page 156
item does not appear if Tray 2 is not installed. Press and hold until the lights flash to begin. Press to stop. Print history of errors. Press and hold until the lights flash to print. Change sizes and designations to metric. Configuration ID Allow the printer ID to match the label ID after the - Lexmark E238 | Service Manual - Page 157
the 976 error code to the user each time it occurs. The default (modified) internally resets the posting but records it in the crash history. A substantial number of consecutive errors result in posting 976. Modified (default) Every time Dump NVRAM Print a hex dump if the network NVRAM partition - Lexmark E238 | Service Manual - Page 158
used while manufacturing and servicing the printer. See "Available tests" on page 3-19. Printing menus To print a listing of the menus: 1. At the Ready prompt, press Menu until Utilities appears. 2. Press Select. 3. Press Menu until Print Menus appears. 4. Press Select. 3-14 Service Manual - Lexmark E238 | Service Manual - Page 159
16. Download Emuls See "Download Emuls" on page 3-17. Demo Mode See "Demo Mode" on page 3-17. Factory Defaults See "Factory Defaults" on page 3-17. Energy Conserve See "Energy Conserve" on page 3-17. ERROR LOG (print log only) See "Error log" on page 3-18. Paper Prompts See "Paper Prompts - Lexmark E238 | Service Manual - Page 160
install a new photoconductor, this number should be reset. To reset the counter: 1. Select Reset PC Cnt from the CONFIG MENU. 2. Press Select to reset the counter to zero. Note: Permanent page count is not affected by this operation. Print quality pages (Prt Quality Pgs) To print the Print Quality - Lexmark E238 | Service Manual - Page 161
This menu lets you restore the printer settings to their factory default values. 1. Select Factory Defaults from the Configuration Menu. 2. Select either Restore Base or Restore Network. Restore Network is only available if an integrated network adapter is installed. Energy Conserve Select On to - Lexmark E238 | Service Manual - Page 162
the error log. To print the error log: 1. Select Print Log from the Error Log menu. 2. Press Return to exit the Error Log menu. Paper Prompts Setting Paper Prompts controls which tray a change prompt is directed to when paper is sensed to be the wrong size. Selections include Auto and Manual Paper - Lexmark E238 | Service Manual - Page 163
Quick Test PRINT TESTS Tray 1 Tray 2 (if installed) Manual Feeder Prt Quality Pgs HARDWARE TESTS LCD Test Button Test DRAM Test Parallel Wrap INPUT TRAY TESTS Feed Tests Sensor Test BASE SENSOR TEST Front Door Toner Input Output Standard Bin DEVICE TESTS Flash Test (if installed) See "Registration - Lexmark E238 | Service Manual - Page 164
mode tests (continued) PRINTER SETUP Defaults Page Count Perm Page Count Serial Number Engine Setting 1 through 4 Model Name Configuration ID Edge to Edge Par S Strobe Adj EP SETUP EP Defaults Fuser Temp Transfer Print Contrast Charge Roll Gap Adjust ERROR LOG Display Log Print Log Clear Log EXIT - Lexmark E238 | Service Manual - Page 165
pair blinks. This indicates it is the margin value being changed. T=sxx* L=sxx* B=sxx* R=sxx* 2. To select the margin value to be changed, press Select until the margin value pair you want to change is blinking. The print registration range is: Variable s Description sign B= Bottom margin - Lexmark E238 | Service Manual - Page 166
bottom • Horizontal lines to check for skew • General printer information, including current page count, installed memory, serial number, and code level. To print the Quick Test page: Note: Print the Quick Test Page on letter or A4 paper. 1. Select REGISTRATION from DIAGNOSTICS. 2. Press Go. Once - Lexmark E238 | Service Manual - Page 167
pages are graphics, and the last page is blank. The Print Quality pages can also be printed from the Configuration Menu. Hardware tests Select the following selections from HARDWARE TESTS: • LCD Panel • Buttons • Op Panel • DRAM • Parallel Port LCD Test This test continuously executes a pattern - Lexmark E238 | Service Manual - Page 168
indicator blinks indicating the test is in progress. DRAM Test P:###### xxxMb F:##### xxxMB represents the amount of installed DRAM memory in MB. P:###### represents the number power indicator is turned on solid, and the final results display. If the test fails, the message DRAM Error displays - Lexmark E238 | Service Manual - Page 169
the parallel interface cable, and install the wrap plug (P/N 1319128). indicator blinks, indicating the test is in progress. The test runs continuously until canceled. Parallel Wrap P:###### F:##### P:###### represents the number number of times the memory test has failed and finished with errors - Lexmark E238 | Service Manual - Page 170
meets the specifications for the printer can be used for this test. To run the Input Tray Feed Test: 1. Open the manual feeder door. Note: Do not open the front cover. 2. Select the Feed Test from the INPUT TRAY TESTS menu. 3. Select the input source. Only installed sources display, but may include - Lexmark E238 | Service Manual - Page 171
menu. 2. Select the input source. Only installed sources display, but may include Tray 1, Tray 2, and Manual Feeder. Testing... 3. A sensor. P refers to pass thru sensor. OP indicates the sensor is open. CL indicates the sensor is closed. Not all sources have the same set of - Lexmark E238 | Service Manual - Page 172
displayed if flash memory is installed. Flash Test This test causes the file system to write and read data on the flash to test the flash. Warning: This test destroys all data on the flash. The flash will be unformatted at the end of the test. Format Flash is available from the Utilities menu. To - Lexmark E238 | Service Manual - Page 173
* 10 Envelope DL Envelope Fax paper size Letter A4 PCL Symbol Set PC-8 PC-850 PPDS code page 437 850 Units of measure Inches Millimeters * Where input sources do not have size sensing capabilities. Warning: Changing this setting resets the printer to factory defaults and data may be - Lexmark E238 | Service Manual - Page 174
be changed. To view the serial number: 1. Select Serial number from PRINTER SETUP. 2. Press Return to return to PRINTER SETUP. Engine Setting 1 through 4 Warning: Do not change these settings unless requested to do so by your next level of support. Model Name The serial number can only be viewed and - Lexmark E238 | Service Manual - Page 175
setup EP Defaults Restores all EP settings to factory default values. Selections are Restore and Do Not Restore. Fuser Temperature (Fuser Temp) Changing this setting can reduce paper during printing. This setting reduces speed (pages per minute), but can be used to reduce curl of printed media and - Lexmark E238 | Service Manual - Page 176
screen, press Menu. For example: 1-200 3-928 2-920 4-922 5-250 7-230 6-990 8-230 9-953 11-000 10-000 12-000 In this example, the last error was a 200 error. In positions 10, 11, and 12, no codes were recorded. 2. Press Return to exit the error log. 3-32 Service Manual - Lexmark E238 | Service Manual - Page 177
printer information, including model and serial number • Time and date stamps • Page counts for each error The printed error log can be faxed to Lexmark or your next level of support Diagnostics mode, and Resetting the Printer displays. The printer performs a POR, and the printer returns to normal - Lexmark E238 | Service Manual - Page 178
4511-xxx 3-34 Service Manual - Lexmark E238 | Service Manual - Page 179
ESD-sensitive parts, follow the instructions below in addition to all the usual precautions, such as turning off power before removing logic cards: • Keep the ESD-sensitive part in its original shipping container (a special "ESD bag") until you are ready to install the part into the printer. • Make - Lexmark E238 | Service Manual - Page 180
Note: 1. Remove the toner cartridge and paper tray before removing other printer parts. The toner cartridge should be protected from light while out of the printer. 2. We recommend disconnecting all external cables from the printer to prevent damage during service. 3. Unless otherwise stated - Lexmark E238 | Service Manual - Page 181
above the socket. 4. Force the right hinge out of its socket, and lift it above the socket. Warning: Do not pull the fuser link out of the printer any farther than when the door is fully open. Otherwise, the link extension may dislodge the cartridge coupler. 5. Carefully lift the cover free from the - Lexmark E238 | Service Manual - Page 182
away from the printer to disengage the link. 7. Remove the front access cover. Reinstallation note: If the front access cover is being replaced, remove the logo plate, and install it on the new cover. See "Front access cover logo removal (E238, E240, and E240n)" on page 4-27. 4-4 Service Manual - Lexmark E238 | Service Manual - Page 183
4511-xxx Front access cover removal (E340 and E342n) 1. Open the front access cover. 2. Remove the screw (A) securing the LCD cable cover. 3. Remove the left and right screws (B) that hold the LCD bezel. B A 4. Close the front access cover. Repair information 4-5 - Lexmark E238 | Service Manual - Page 184
bezel away from the buttons and front access cover. Push down on the top edge of the bezel to deflect it away from the buttons. C 4-6 Service Manual - Lexmark E238 | Service Manual - Page 185
access cover. 8. Unlatch the LCD display (right and left sides). D 9. Carefully pull the LCD assembly away from the front access cover. 10. Disconnect the LCD panel and controller card. 11. Open the front access cover, and position the cable outside the cover. 12. Place thumbs on the inside of the - Lexmark E238 | Service Manual - Page 186
the cartridge coupler. 15. Carefully lift the cover free from the printer frame. 16. Use your left hand to hold the fuser link at the cover joint while rotating the right side of the cover slightly away from the printer to disengage the link. 17. Remove the front access cover. 4-8 Service Manual - Lexmark E238 | Service Manual - Page 187
Left side cover removal 1. Open the rear door (output tray). 2. Open the front access cover. 3. Remove the screw (A). 4. Press the two latches (B) to release the left side cover. 4511-xxx 5. Swing the cover open. Repair information 4-9 - Lexmark E238 | Service Manual - Page 188
hanging over the edge of the table. 7. Lift the top rear of the cover over the pivot point, and drop the cover away from the printer. Rear cover removal 1. Remove the right side cover. See "Right side cover removal" on page 4-12 for more information. 2. Remove the left side cover. See - Lexmark E238 | Service Manual - Page 189
3. Remove the two screws (A) holding the cover. 4511-xxx 4. Open the rear door (rear exit tray). 5. Lift the rear cover, unhooking it from the frame at the bottom and remove. Repair information 4-11 - Lexmark E238 | Service Manual - Page 190
4511-xxx Right side cover removal 1. Open the front access cover. 2. Open the rear door (output tray). 3. Release the latches (A) while applying opening force with the right hand. 4. Swing the cover open. 4-12 Service Manual - Lexmark E238 | Service Manual - Page 191
4511-xxx 5. To remove the cover, position the printer with the right rear corner hanging over the edge of the table. 6. Lift the top rear of the cover over the pivot point, and drop the cover away from the printer. Repair information 4-13 - Lexmark E238 | Service Manual - Page 192
the access door. 7. Release the top cover latch (C) which holds the top cover to the metal side frame. C B A B 8. Lift and remove the top cover. 4-14 Service Manual - Lexmark E238 | Service Manual - Page 193
Controller card removal Warning: • Always touch a ground before touching the card. • Handle the card carefully by the edges. 4511-xxx 1. Remove the right side cover. "Right side cover removal" - Lexmark E238 | Service Manual - Page 194
4511-xxx 4. Remove two screws (B) securing the parallel port and the screw (C) securing the USB port to the frame at the back of the printer. 4-16 Service Manual - Lexmark E238 | Service Manual - Page 195
4511-xxx 5. Remove five screws (D) holding the card to the metal side frame. 6. Carefully lift the card, and remove. Repair information 4-17 - Lexmark E238 | Service Manual - Page 196
4511-xxx Cover open sensor removal 1. Open the right side cover. 2. Disconnect the cover open switch at J15 on the controller card, and extract the cable. 3. For E340 and E342n models, remove the two screws (A) securing the inner cover to gain access to the sensor. A 4-18 Service Manual - Lexmark E238 | Service Manual - Page 197
4511-xxx 4. Use a smaller Phillips screwdriver to remove the screw (B) holding the sensor. B 5. Slide the sensor from the positioning post. Installation note: Be sure to reroute the cable through the cable clip. Repair information 4-19 - Lexmark E238 | Service Manual - Page 198
4511-xxx Developer drive coupling assembly removal 1. Remove the left side cover. See "Left side cover removal" on page 4-9. 2. Carefully place the printer on its right side. Use a clean cloth to protect the cover from marring. 3. Remove four screws (A) in the gear train metal cover. A 4. Lift the - Lexmark E238 | Service Manual - Page 199
4511-xxx Door latch assembly removal 1. Open the front access cover. 2. Open the left side cover. 3. Locate the opening on the inside of the button. The opening is partially covered by the front left edge of the printhead metal frame. 4. Use a small shank Phillips screwdriver to remove the screw. 5. - Lexmark E238 | Service Manual - Page 200
Exit sensor removal (on the fuser) 1. Remove the paper exit guide assembly. See "Paper exit guide assembly removal" on page 4- Warning: There will be some lubricant on the gear and shaft. Be sure to wipe hands clean with each contact to prevent spreading lubricant to other areas. 4-22 Service Manual - Lexmark E238 | Service Manual - Page 201
xxx 4. Align the flat portion on the right end of the shaft with the opening of the bearing support, and lift the right end of the shaft through the support. 5. Swing the shaft away from the printer to expose the sensor flag. 6. Remove the two screws (B) securing the fuser. B Repair information 4-23 - Lexmark E238 | Service Manual - Page 202
4511-xxx 7. Slide the fuser out just enough to access the screw holding the sensor. 8. Unsnap the sensor from the bracket. 9. Observe the orientation of the flag (C) and spring (D) before replacing units. C D 10. Remove the sensor and its attached cable. 4-24 Service Manual - Lexmark E238 | Service Manual - Page 203
4511-xxx 11. Loosen the screw (E) that secures the bracket to remove the cable. E Repair information 4-25 - Lexmark E238 | Service Manual - Page 204
4511-xxx Fan removal 1. Open the right side cover. 2. Unplug the fan from the controller card at J18. 3. Remove two screws (A) holding the fan to the metal side frame. 4-26 Service Manual - Lexmark E238 | Service Manual - Page 205
4511-xxx Front access cover logo removal (E238, E240, and E240n) 1. Open the front access cover. 2. Remove the screw (A) holding the logo cover in place. 3. Remove the logo cover from the front access cover. Repair information 4-27 - Lexmark E238 | Service Manual - Page 206
4511-xxx Fuser removal 1. Remove the paper exit guide assembly. See "Paper exit guide assembly removal" on page 4-46 for more information. 2. Remove the two screws (A) securing the fuser. A 3. Disconnect the thermistor at J16 and exit sensor at J17 on the controller card. 4-28 Service Manual - Lexmark E238 | Service Manual - Page 207
cables, slide the insulation (B) back to expose the connectors. Press the tang (C) on the connector to disconnect the cable connector. B C 6. Slide the fuser out while carefully directing the thermistor and exit sensor cables through the frame openings. Note: Be sure to slide the insulation back - Lexmark E238 | Service Manual - Page 208
the instructions for E238, E240, and E240n models. 2. Remove the left side cover. See "Left side cover removal" on page 4-9. 3. Place printer on its right side. Protect the cover from being marred. 4. Remove the screws (A) securing the metal plate covering the gear train. A 4-30 Service Manual - Lexmark E238 | Service Manual - Page 209
4511-xxx 5. Remove the metal cover and unsnap the link (A) from the shaft. 6. Disconnect the coupler from the front link, and remove the links. A Repair information 4-31 - Lexmark E238 | Service Manual - Page 210
4511-xxx Fuser power cable removal 1. Remove the LVPS/HVPS card. See "LVPS/HVPS for more information. 3. Remove the exit guide assembly. See "Paper exit guide assembly removal" on page 4-46 for more information. 4. Remove the two screws (A) from the lower corners of the fuser. A 4-32 Service Manual - Lexmark E238 | Service Manual - Page 211
power cables, slide the insulation (A) back to expose the connectors. Press the tang (B) on the connector to disconnect the cable connector. B C 7. Extract the fuser power cable from the LVPS/HVPS side. Note: Be sure to slide the insulation back in place after reconnecting the cables. Repair - Lexmark E238 | Service Manual - Page 212
clutch) 1. Remove the left side cover. See "Left side cover removal" on page 4-9. 2. Place the printer on its right side. Protect the cover from being marred. 3. Remove four screws in the gear train metal . If the pieces come apart, they can be easily reassembled if necessary. 4-34 Service Manual - Lexmark E238 | Service Manual - Page 213
J9 on the controller card (front, near top of card). 3. Carefully place the printer on its top. 4. Using a small shank screwdriver, remove the screw (A) behind the ACM (autocompensator) pivot which holds the paper sensor in place. A 5. Remove the sensor assembly. 6. Reinstall the sensor so that the - Lexmark E238 | Service Manual - Page 214
#2 (manual feed) removal 1. Open the right side cover. See "Right side cover removal" on page 4-12 for more information. 2. Disconnect the sensor cable at J20 on the controller card. 3. Carefully place the printer on . 7. Verify the cable is captured and away from the paper path. 4-36 Service Manual - Lexmark E238 | Service Manual - Page 215
LCD bezel removal 1. Open the front access cover. 2. Remove the two screws (A) that hold the LCD bezel. 4511-xxx A 3. Close the front access cover. Repair information 4-37 - Lexmark E238 | Service Manual - Page 216
buttons. If the bezel does not easily come out, open the front access cover, remove the three screws holding the shield cover behind the LCD panel, and release the bezel latch. B 4-38 Service Manual - Lexmark E238 | Service Manual - Page 217
the lens so the triangle is positioned toward the LCD buttons. Be sure the lens is free of debris and fingerprints before installing. C LCD operator panel removal 1. Remove the LCD bezel. See "LCD bezel removal" on page 4-37. 2. Remove the two screws (A) holding the LCD assembly to the front access - Lexmark E238 | Service Manual - Page 218
removal (E238, E240, and E240n) 1. Open the access door. 2. Remove the right side cover. See "Right side cover removal" on page 4-12. 3. Unplug the operator panel from the controller card at J19. 4. Remove two screws (A) holding the operator panel. A 5. Remove the operator panel. 4-40 Service Manual - Lexmark E238 | Service Manual - Page 219
extender (if installed). 2. Remove the rear cover. See "Rear cover removal" on page 4-10 for more information. 3. Place the printer onto its top, with the back and bottom in view. 4. Remove two screws (A), one left of the power switch and the other at the opposite side of the panel - Lexmark E238 | Service Manual - Page 220
4511-xxx 6. Remove four screws (C) in the bottom of the metal cover. C 7. Lift the metal cover so the connecting cables can be unplugged on the side shown. 4-42 Service Manual - Lexmark E238 | Service Manual - Page 221
8. Rotate the assembly, and unplug the remaining cables. 4511-xxx 9. Remove the assembly. LVPS/HVPS-to-controller card cable removal 1. Remove the LVPS/HVPS card. See "LVPS/HVPS card assembly removal" on page 4-41 for more information. 2. Unplug the cable at J4 on the controller card and at CN201 - Lexmark E238 | Service Manual - Page 222
4511-xxx Manual feed clutch assembly removal 1. Remove the left side cover. 2. Place the printer on its right side. Protect the cover from being marred. 3. Remove the four screws (A) in the gear train metal cover. A 4-44 Service Manual - Lexmark E238 | Service Manual - Page 223
4511-xxx 4. Remove the clip (B) from the shaft of the pick up clutch assembly. 5. Remove the screw (C) and lever (pawl). C B 6. Remove the clutch assembly. If the pieces come apart, they can be easily reassembled. Repair information 4-45 - Lexmark E238 | Service Manual - Page 224
cover removal" on page 4-10 for more information. 2. Remove the two screws (A) and the longer screw (B) holding the exit guide. A B A 3. Remove the paper exit guide assembly. Reinstallation note: It may be necessary to rotate the gears to mesh with the fuser and drive gear. 4-46 Service Manual - Lexmark E238 | Service Manual - Page 225
tires) removal 1. Be sure you have removed the paper tray and the toner cartridge. 2. Turn the printer onto its back. Note: Be careful not to mar the finish of the printer. 3. Remove the rubber paper feed rollers. 4. Make sure the new paper feed rollers are captured between the rims of the plastic - Lexmark E238 | Service Manual - Page 226
the printhead. Install the new printhead E240, and E240n, enter Diagnostic mode (see "Diagnostics mode selections" on page 3-11), and select Continuous print-simplex Tray 1. The printed printer. Adjust the printhead counterclockwise if the horizontal lines rise from left to right. 4-48 Service Manual - Lexmark E238 | Service Manual - Page 227
sensor at J11, and extract the cable. 3. Unplug the cable from the sensor. Toner level sensor removal (E340 and E342n) 1. Open the right side cover. See "Right from the sensor. 3. Unsnap the toner level sensor from the frame, and remove it through the inside of the printer. A Repair information 4-49 - Lexmark E238 | Service Manual - Page 228
the transfer roll as little as possible. 1. Open the front access cover. 2. Place a sheet of clean paper around the transfer roll to protect it. 3. At the right side of the transfer roll, squeeze the holder : Verify the springs are inserted into the bearings when re-installing. 4-50 Service Manual - Lexmark E238 | Service Manual - Page 229
on page 4-41 for more information. 5. Extract the cable (A) through the side frame, leaving it free at the opening above the LVPS/HVPS (B). A B 6. Turn the printer over. 7. Remove the fuser. See "Fuser removal" on page 4-28. 8. Extract the cable through the hole and from its retainers behind the - Lexmark E238 | Service Manual - Page 230
4511-xxx 4-52 Service Manual - Lexmark E238 | Service Manual - Page 231
5. Locations and connections 4511-xxx Locations Front view )URQW SDSHU VXSSRUW )URQW DFFHVV FRYHU 0DQXDO IHHGHU 6KHHW RXWSXWELQ )URQW DFFHVV FRYHU ORJR 7UD\ 2SWLRQDO VKHHW GUDZHU 2SHUDWRU SDQHO Q 2SHUDWRU SDQHO ((Q Locations and connections 5-1 - Lexmark E238 | Service Manual - Page 232
4511-xxx Rear view 3DUDOOHO SRUW 86% SRUW 3RZHU EXWWRQ 5HDUGRRU RXWSXWWUD\ (WKHUQHWSRUW LISUHVHQW 5-2 Service Manual - Lexmark E238 | Service Manual - Page 233
Connectors Controller card 4511-xxx 1 J7 J12 1 J13 1 J14 1 J15 1 J16 1 J17 1 J18 1 J19 1 J20 1 J11 J10 J9 J8 11 1 J5 J6 J1 1 J2 1 J3 1 J4 1 Locations and connections 5-3 - Lexmark E238 | Service Manual - Page 234
time unplugged to expose the pins. Always disconnect and connect with the printer power off. Otherwise, the values below may not match. Value Connector Manual and paper feed solenoids; Ready mode LVPS/HVPS; Ready mode - USB port - Network port (Ethernet) - Parallel port 5-4 Service Manual - Lexmark E238 | Service Manual - Page 235
mode, main motor drive. +3.3 V dc Ground +5 V dc - Lexmark E238 | Service Manual - Page 236
V dc Ground +5 V dc 0 V dc Ground +5 V dc 0 V dc Operator panel, Ready mode. LED and LCD panels use the same common connector. +5 V dc +5 V dc +5 V dc +5 V dc LED ONLY +5 V dc +5 V dc +5 V dc +1.1 V dc +5 V dc Manual feed sensor +5 V dc +5 V dc Ground Ground - - 5-6 Service Manual - Lexmark E238 | Service Manual - Page 237
6. Preventive maintenance 4511-xxx The Lexmark E238, E240, E240n, E340, and E342n do not require preventive maintenance. Preventive maintenance 6-1 - Lexmark E238 | Service Manual - Page 238
4511-xxx 6-2 Service Manual - Lexmark E238 | Service Manual - Page 239
description column indicates the part is contained in a parts packet. • Model information used in the parts catalog. Machine type and model Description 4511-000 Lexmark E238 4511-100 Lexmark E240 4511-410 Lexmark E240n (network) 4511-600 4511-610 Lexmark E340 Lexmark E342n (network) Parts - Lexmark E238 | Service Manual - Page 240
4511-xxx Assembly 1: Covers 7-2 Service Manual - Lexmark E238 | Service Manual - Page 241
12 13 13 13 13 13 Part number 40X1335 40X1339 40X1349 40X1320 40X1346 40X1341 40X1350 40X1342 40X1352 40X1340 40X1351 40X1336 40X1348 40X1356 40X1357 40X1327 40X1309 40X1310 40X1343 40X1354 40X1359 40X1311 40X1312 40X1314 40X1313 Units/ mach Units/ FRU Description 1 Top cover assembly 1 Rear - Lexmark E238 | Service Manual - Page 242
4511-xxx Assembly 2: Electronics 7-4 Service Manual - Lexmark E238 | Service Manual - Page 243
Part number 40X1303 40X1304 40X1300 40X1301 40X1302 40X1325 40X1333 40X1323 40X1326 40X1328 40X1332 40X1360 40X1305 40X1306 40X1307 40X1308 40X1316 40X1345 40X1315 40X1358 40X1317 40X1318 40X1324 Units/ mach Units/ FRU Description 1 Laser/mirror printhead assembly, E238/ E240/E240n 1 Laser - Lexmark E238 | Service Manual - Page 244
4511-xxx Assembly 3: Frame 7-6 Service Manual - Lexmark E238 | Service Manual - Page 245
Assembly 3: Frame AsmIndex 3-1 2 3 3 4 Part number 40X1334 40X1322 40X1321 40X1347 40X1353 Units/ mach Units/ FRU Description 1 Paper exit guide assembly 1 Transfer roll, bearings, gear, spring 1 Legal-size paper extender cover 1 Legal-size paper extender cover (white) N/A Screws - Lexmark E238 | Service Manual - Page 246
4511-xxx Assembly 4: Options AsmIndex NS NS NS NS NS NS NS NS Part number 40X1564 40X1513 40X1514 40X1512 40X1515 40X1364 40X1365 40X1366 Units/ mach Units/ FRU Description 1 32MB flash card assembly 1 Simplified Chinese font card assembly 1 Traditional Chinese font card assembly 1 - Lexmark E238 | Service Manual - Page 247
NS NS NS NS NS NS NS Part number 40X1368 40X1367 7372839 40X0289 40X0278 40X0288 40X0271 40X0275 40X0274 40X0276 40X0287 40X0279 40X0277 40X0282 40X0270 40X0280 40X0281 40X0296 40X0248 Units/ mach Units/ FRU Description 1 USB cable, packaged (2 m) 1 Parallel cable, packaged (3 m) 1 Field - Lexmark E238 | Service Manual - Page 248
4511-xxx 7-10 Service Manual - Lexmark E238 | Service Manual - Page 249
light patterns 3-3 USB Mac Binary PS 3-9 NPA Mode 3-9 Utilities Hex Trace 3-6 Print Quality Pages 3-7 Reset Factory Defaults 3-6 Reset Photoconductor Counter 3-7 configuration menu-E340/E342n accessing 3-14 Demo Mode 3-17 Download Emuls 3-17 Energy Conserve 3-17 entering 3-15 Env Prompts 3-18 ERROR - Lexmark E238 | Service Manual - Page 250
tests 3-19 Base Sensor Test 3-28 Device Tests Flash Test 3-28 EP Setup Charge Roll 3-31 EP Defaults 3-31 Fuser Temp 3-31 Gap Adjust 3-31 Print Contrast 3-31 Transfer 3-31 Error Log Clear Log 3-33 Display Log 3-32 Print Log 3-33 E Edge to Edge E238/E240(n) 3-11 E340/E342n 3-30 Energy Conserve, E340 - Lexmark E238 | Service Manual - Page 251
2-3 E340/E342n paper jams 2-64 service error codes 2-65 sub error codes 2-68 user attendance messages 2-55 ESD-sensitive parts 4-1 F Factory Defaults, E340/E342n 3-17 fan parts catalog 7-5 removal 4-26 service check 2-81 Flash Test, E340/E342n 3-28 frame, parts catalog 7-6 fuser parts catalog - Lexmark E238 | Service Manual - Page 252
1-8 paper jams 2-24 Paper Prompts, E340/E342n 3-18 service error codes 2-36 parallel port service check user attendance messages 2-4 E238/E240(n) 2-97 E340/E342n E340/E342n 2-97 paper jam 2-64 parallel wrap test, E340/E342n 3-25 service error codes 2-65 part number index 2-7 user - Lexmark E238 | Service Manual - Page 253
invalid engine code 2-35 invalid network code 2-35 memory full 2-33 network interface errors 2-32 PPDS font error 2-30 short paper 2-33 unformatted flash 2-34 sensors cover open 4-18 exit 4-22 input sensor #1 4-35 input sensor #2 (manual feed) 4-36 Serial Number, E340/E342n 3-30 service checks 2-81 - Lexmark E238 | Service Manual - Page 254
input trays 1-6 memory 1-4 operating systems 1-5 photoconductor capacity 1-6 print media 1-7 print speed 1-4 toner capacity 1-6 start 2-1 strobe adjustment, E340/E342n sub error codes 2-68 symptom tables 2-79 POST 2-79 printer 2-79 3-30 T test pages Print Quality Pages 3-7, 3-23 Quick Test 3-11 - Lexmark E238 | Service Manual - Page 255
panel assembly, E340/E342n 7-5 LED operator panel assembly, E238/E240/E240n 7-5 LVPS/HVPS card assembly, 110 V 7-5 LVPS/HVPS card assembly, 220 V 7-5 Paper feed, rubber tires 7-7 Right side cover 7-3 Legal-size paper extender cover 7-7 Transfer, roll, bearings, gear, spring 7-7 Part number - Lexmark E238 | Service Manual - Page 256
(manual 7-5 fuser idle gear link CBM 7-7 Rear cover assembly 7-3 Main tray 7-3 Optional media drawer assembly (no tray 7-3 Optional tray 2 7-3 Front access cover assembly (white 7-3 LED operator panel assembly, E238/E240/E240n (white) . . . 7-5 Right side cover (white 7-3 Legal-size paper - Lexmark E238 | Service Manual - Page 257
cable, packaged (3 m 7-9 USB cable, packaged (2 m 7-9 Japanese font card assembly 7-8 Simplified Chinese font card assembly 7-8 Traditional Chinese font card assembly 7-8 Korean font card assembly 7-8 32MB flash card assembly 7-8 Field location package assembly 7-9 Part number index I-9 - Lexmark E238 | Service Manual - Page 258
4511-xxx I-10 Service Manual - Lexmark E238 | Service Manual - Page 259
Toner Cartridge Smart Chip Dr. Blade TAR Developer Spade Connector HVPS CN102 E238, E240,E34X Wiring Diagram Transfer Roll 12 12 Fuser Thermistor TCO Lamp 120 VAc 120 VAc Manual Input Sensor Toner Level Sensor 3 2 1 OP Panel Main Fan Exit Sensor ~2VDC Cover Open Switch 1 2 3 10 10
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4511-000
4511-100
4511-410
4511-600
4511-610
Lexmark™ E238, E240,
E240n, E340, and E342n
Lexmark and Lexmark with diamond
design are trademarks of Lexmark
International, Inc., registered in the
United States and/or other countries.
• Table of contents
• Index
• Safety and notices
• Trademarks
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