Lexmark E360d Service Manual - Page 79

Exit Diagnostics, Print Log, Clear Log

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4513-420, -430 Print Log Additional diagnostic information is available when you print the error log. Some of the additional information includes: • Detailed printer information, including model and serial number • Time and date stamps • Page counts for each error The printed error log can be faxed to Lexmark or your next level of support for verification or diagnosis. This report can also be printed from the Configuration Menu. Because you can clear error logs, the contents of this log may not match the contents when you view the error log. To print the error log: 1. Press to enter Print Log from the EVENT LOG menu. 2. Press Back to exit the EVENT LOG menu. Clear Log 1. Select Clear Log from the Error Log menu. Clear Log =Yes 2. Select No to exit without clearing the log. Press Yes to confirm. The log is immediately erased, and the display indicates No Events Logged. 3. Press Return to exit the Clear Log menu after clearing the log. Exit Diagnostics Selecting EXIT DIAGNOSTICS exits the Diagnostics menu, and Resetting the Printer displays. The printer performs a POR, and the printer returns to normal mode. Diagnostic aids 3-15

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Diagnostic aids
3-15
4513-420, -430
Print Log
Additional diagnostic information is available when you print the error log. Some of the additional information
includes:
•
Detailed printer information, including model and serial number
•
Time and date stamps
•
Page counts for each error
The printed error log can be faxed to Lexmark or your next level of support for verification or diagnosis. This
report can also be printed from the Configuration Menu. Because you can clear error logs, the contents of this
log may not match the contents when you view the error log.
To print the error log:
1.
Press
to enter
Print Log
from the
EVENT LOG
menu.
2.
Press
Back
to exit the
EVENT LOG
menu.
Clear Log
1.
Select
Clear Log
from the Error Log menu.
2.
Select
No
to exit without clearing the log. Press
Yes
to confirm. The log is immediately erased, and the
display indicates
No Events Logged
.
3.
Press
Return
to exit the Clear Log menu after clearing the log.
Exit Diagnostics
Selecting
EXIT DIAGNOSTICS
exits the Diagnostics menu, and
Resetting the Printer
displays. The
printer performs a POR, and the printer returns to normal mode.
Clear Log
=Yes