Lexmark E450DN User's Guide - Page 52

Printing multiple-language PDFs, Solving printing problems, Symptom, Cause, Solution - troubleshooting

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Troubleshooting Printing multiple-language PDFs Symptom Cause Some documents do not The documents contain print. unavailable fonts. Solution 1 Open the document you want to print in Adobe Reader. 2 Click the printer icon. The Print dialog appears. 3 Check the Print as image box. 4 Click OK. Solving printing problems Symptom Cause The control panel display The printer self test is blank or displays only failed. diamonds. Jobs do not print. The printer is not ready to receive data. The output bin is full. Solution Turn the printer off, wait about 10 seconds, and turn the printer back on. If the Performing Self Test and Ready messages do not appear, turn the printer off and call for service. Make sure Ready or Power Saver appears on the display before sending a job to print. Press to return the printer to the Ready state. Remove the stack of paper from the output bin, and then press . Held jobs do not print. The specified tray is empty. Load paper in the tray. You are using the wrong printer driver or are printing to a file. • Verify you are using the printer driver associated with your printer. • If you are using a USB Direct interface, make sure you are running Windows 2000, Windows XP or Windows Server 2003 and using a printer driver compatible with Windows 2000, Windows XP or Windows Server 2003. Your internal print server is not set up properly or is not connected properly. Verify that you have properly configured the printer for network printing. See the drivers CD or the Lexmark Web site for information. You are using the wrong interface cable, or the cable is not securely connected. Make sure you are using a recommended interface cable. Make sure the connection is secure. A formatting error has occurred. The printer has insufficient memory. • Print the job. (Only part of the job may print.) • Delete the job. • Free up additional printer memory by scrolling through the list of held jobs and deleting others you have sent to the printer. The printer has received Delete the job. invalid data. Printing multiple-language PDFs 52

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Printing multiple-language PDFs
52
Troubleshooting
Printing multiple-language PDFs
Solving printing problems
Symptom
Cause
Solution
Some documents do not
print.
The documents contain
unavailable fonts.
1
Open the document you want to print in Adobe Reader.
2
Click the printer icon.
The Print dialog appears.
3
Check the
Print as image
box.
4
Click
OK
.
Symptom
Cause
Solution
The control panel display
is blank or displays only
diamonds.
The printer self test
failed.
Turn the printer off, wait about 10 seconds, and turn the printer
back on.
If the
Performing Self Test
and
Ready
messages do not
appear, turn the printer off and call for service.
Jobs do not print.
The printer is not ready
to receive data.
Make sure
Ready
or
Power Saver
appears on the display before
sending a job to print. Press
to return the printer to the
Ready
state.
The output bin is full.
Remove the stack of paper from the output bin, and then press
.
The specified tray is
empty.
Load paper in the tray.
You are using the wrong
printer driver or are
printing to a file.
•
Verify you are using the printer driver associated with your
printer.
•
If you are using a USB Direct interface, make sure you are
running Windows 2000, Windows XP or Windows Server 2003
and using a printer driver compatible with Windows 2000,
Windows XP or Windows Server 2003.
Your internal print server
is not set up properly or
is not connected
properly.
Verify that you have properly configured the printer for network
printing.
See the drivers CD
or the Lexmark Web site for information.
You are using the wrong
interface cable, or the
cable is not securely
connected.
Make sure you are using a recommended interface cable.
Make sure the connection is secure.
Held jobs do not print.
A formatting error has
occurred.
•
Print the job. (Only part of the job may print.)
•
Delete the job.
•
Free up additional printer memory by scrolling through the list of
held jobs and deleting others you have sent to the printer.
The printer has
insufficient memory.
The printer has received
invalid data.
Delete the job.