Lexmark Forms Printer 2481 User's Guide

Lexmark Forms Printer 2481 Manual

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  • Lexmark Forms Printer 2481 | User's Guide - Page 1
    Lexmark Forms Printer 2400 Series User's Guide
  • Lexmark Forms Printer 2481 | User's Guide - Page 2
    , programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. Lexmark, Lexmark with diamond design, ExecJet, and Proprinter are trademarks of Lexmark International, Inc., registered in the United States and other countries. Personal Printer Series is
  • Lexmark Forms Printer 2481 | User's Guide - Page 3
    printer 1 Features and functions 2 Printer description 7 Printing the demonstration sample 10 Connecting the printer to your computer 14 Setting up your Windows and DOS application software tractor position 40 Chapter 4: Loading paper 43 Setting the forms thickness lever 44 Loading continuous
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    Setup mode to change printer settings 89 Setup menu options 95 Forms Macro menu options 96 Printer ribbon 108 Paper specifications 109 Chapter 7: Troubleshooting and maintenance 111 Checklist for typical problems 112 Testing the printer 116 Checking the printer status 118 Setting printer
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    printer The Lexmark™ Forms Printer 2400 Series are available in 9- and 24-wire narrow-carriage (2480 and 2490) and 9- and 24-wire wide-carriage (2481 and 2491) models. Depending on the printer model you have chosen, your printer may look different than those illustrated in this manual. Printer
  • Lexmark Forms Printer 2481 | User's Guide - Page 6
    About your printer Features and functions Printer features by model Feature/function 2480/2481 2490/2491 Multi-speed printing FastDft (Fast Draft) • 10 characters mode) Script Character spacing Note: Fast Draft supports only 10, 12, and 15 pitch. Prints in 10, 12, 15, 17, and 20 characters
  • Lexmark Forms Printer 2481 | User's Guide - Page 7
    Feature/function 2480/2481 2490/2491 Print styles Highlighting Available through capability: printer commands. • Double- • Subscript • Superscript • Underline • Shading • Outline Graphics printing Supports existing graphics software applications. Resolution of up to 144 x 240 dots per square
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    so they are not changed by your application software. • Font or Pitch lock is deactivated when you turn the printer Off unless you set them as the menu a font" on page 31. Loads and unloads continuous form paper. This printer has the capability of storing 4 unique document formats which include
  • Lexmark Forms Printer 2481 | User's Guide - Page 9
    the printer ribbon. Printer tests • Power-On Self Test • Test Print Test Print determines whether your machine has print problems. To perform a Test Print, see "Testing the printer" on page 116. • Demonstration Print For more information, see "Printing the demonstration sample" on page 10. Box
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    the Technical Reference (www.lexmark.com). Software compatibility • Compatible with all computer software programs that support IBM emulation or Epson emulation. • Compatible with Okidata MICROLINE emulation (option must be installed). Available for 2480/2481 printers only. Interface connection
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    panel Paper guides Manual feed door Power switch Paper select lever Printer parts and function Part name Function Forms thickness lever Adjusts the printhead for the thickness of forms being printed. Ribbon access cover Covers the ribbon cartridge and internal printer components. Power
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    About your printer Latch Acoustic Tear Off flap bar Latch Power cord connector Tractor 2 connector USB connector Parallel connector Optional serial interface knockout 8
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    parts and function Part name Function Latches Fastens the ribbon access cover to the printer. Acoustic flap Helps reduce noise during printing. Tear Off bar Provides an edge for a continuous form when Tear Off is used. Serial interface knockout Removing the serial interface knockout
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    forms" on pag e46. 1 Set the forms thickness lever to position 1. 2 Turn the printer On. The Power light comes On solid, the Paper Out light is blinking, and the current default font light is On solid. For more information on printer status, see "Checking the printer status" on pag e118. 10
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    the paper select lever up to the cut forms position. Power switch Manual feed door Paper select lever 5 Move the left paper guide to the right until it stops. 6 Insert a single sheet of paper into the front of the printer and adjust the right paper guide so the paper is aligned against both the
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    About your printer 7 Insert paper into the printer until the Paper Out light stops blinking. • If Auto Cut Sheet Load is set to On, the paper feeds automatically to the Top-OfForm. • If Auto Cut Sheet Load is set to Off, press FormFeed. Left paper guide Right paper guide 12
  • Lexmark Forms Printer 2481 | User's Guide - Page 17
    Off. 9 While pressing Font on the operator panel turn the printer On. Continue pressing Font until all the operator panel lights blink. 10 Release the Font button. The Power and Ready lights stay On and the demonstration page prints. Power Ready Tractor2 Paper out Start/Stop LineFeed FormFeed
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    and computer Off. 2 Connect the parallel cable at the back of the printer. This cable is not supplied with your printer. Use an IEEE-1284 compatible parallel cable such as Lexmark part number 1329605 (10 ft cable) or 1427498 (20 ft cable). Note: You do not need to attach a grounding wire to the
  • Lexmark Forms Printer 2481 | User's Guide - Page 19
    About your printer 3 Fasten the clip wires to the parallel cable, as shown. 4 Connect the other end of the parallel cable to your computer. 5 Turn the printer and computer On. 6 Continue with "Setting up your Windows and DOS application software" on pag e17. 15
  • Lexmark Forms Printer 2481 | User's Guide - Page 20
    back of the printer. This cable is not supplied with your printer. Order the Lexmark USB cable using part number 12A2405. 3 Connect the other end of the USB cable to your computer. 4 Turn the printer and computer On. 5 Continue with "Setting up your Windows and DOS application software" on pag e17
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    Windows and DOS application software Windows-based applications If you are using a Windows program, use the Windows Forms Printer 2400 Series driver available from the Lexmark Web site at www.lexmark.com. Note: Instructions for installing drivers are in the readme.1st file included in the download
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    plus 3 2380 plus/2381 plus 4 2380/2381 IBM Personal Printer Series™ II 5 4201/4202 IBM Proprinter™ III 6 4201/4202 IBM Proprinter II 7 IBM ExecJet™ Printer Model 4072 For Lexmark Forms Printer 2490/2491 users: 1 Forms Printer 2490/2491 2 Forms Printer 2390 plus/2391 plus 3 2390 plus/2391 plus 4 2390
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    For Forms Printer 2490/2491 users: 1 Epson LQ850 2 LQ1050 See "Emulation menu options" on page 103 for more information. Using Okidata MICROLINE emulation mode If your Forms Printer 2480/2481 has the Okidata MICROLINE emulation option installed, select a printer from your application software in
  • Lexmark Forms Printer 2481 | User's Guide - Page 24
    About your printer 20
  • Lexmark Forms Printer 2481 | User's Guide - Page 25
    2 Using the operator panel Use the operator panel to perform basic tasks like feeding forms, taking the printer offline, and setting defaults in Setup mode. 21 Operator panel
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    2, with the operator panel cover down, as shown, contains more advanced functionality. Use layer 2 to select a macro and change printer menu settings such as Top-Of-Form. 2480/2481 operator panel Power Ready Tractor2 Paper out Start/Stop LineFeed FormFeed Tear Off Load/Unload Tractor Font Lock
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    2490/2491 operator panel Power Ready Tractor2 Paper out Start/Stop LineFeed FormFeed Tear Off Load/Unload Tractor Font Lock Courier Orator Prestige Script Gothic Draft Presentor FastDft layer 1 1 Power 23 4 Macro Set TOF LineFeed Macro Micro ↑ Micro ↓ Setup Pitch Lock 10 20 12 24 15
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    Form or unload paper to parked position. Tractor Alternate between Tractor 1 and Tractor 2, if the optional Tractor 2 is installed. Font Notes: • Repeatedly pressing the Font button rotates through the printer • Courier 2490/2491 • Courier • This setting will be lost when the printer is powered
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    feed. Macro Select between four document formats. For more information, see "Forms Macro menu options" on page 96. Micro ↑ Feed the paper upward in: • 1/72-inch increments (2480/2481 models) • 1/90-inch increments (2490/2491 models) If you press and hold the Micro ↑ button, the paper advances
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    are locked. • This setting will be lost when the printer is powered Off and back On. Set the character pitch to: 10, 12, 15, 17, 20 cpi, or Proportional Spacing. Notes: • On 2490/2491 models you can also select 24 cpi. • Fast Draft supports only 10, 12, and 15 pitch. Note: Some functions may not
  • Lexmark Forms Printer 2481 | User's Guide - Page 31
    Feeder must be installed.) Paper Out Off Paper is loaded in the printer. Blinking The printer is out of paper. On A printer error occurred. You (or your software application) selected one of the printer's resident fonts. Off If all font lights are Off, then a downloaded font is selected.
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    function is activated. For more information, see "Forms Macro menu options" on page 96. Off No macro is being used, or Macros have been disabled in the Setup menu. Pitch On You (or your software application) selected one of the printer's standard pitches. Pitch Lock On Pitch Lock is
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    software. The Tear Off function advances the perforation of a continuous form to the tear bar position.You can set Tear Off to move a continuous form automatically to the Tear Off position (Auto Tear Off set to On or to One Second), or you can move a continuous form manually to the
  • Lexmark Forms Printer 2481 | User's Guide - Page 34
    the panel is locked, the padlock light comes On. 1 Turn the printer Off. 2 Press and hold Load/Unload and Tractor while turning the printer On. To unlock the operator panel, repeat steps 1 and 2. Selecting Tractor mode If you installed the optional Tractor 2 Feeder, you can press Tractor to switch
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    Lock FastDraft Draft Gothic Courier 2 To lock any font so your software application cannot select a different one, continue pressing Font until the Font , and the font you want is selected. The font is locked until the printer is turned Off. 3 To disable Font Lock, repeatedly press Font until the
  • Lexmark Forms Printer 2481 | User's Guide - Page 36
    ↓ Micro Micro Setup Pitch Lock 10 20 12 PS 15 17 Operator panel 3 To lock a pitch so your software application cannot select a different one, and the pitch you want is selected. 5 Close the operator panel. If the printer is offline, press Start/Stop. The Ready light comes On and you are
  • Lexmark Forms Printer 2481 | User's Guide - Page 37
    to change the tractor unit position.This a tractor unit. Left latching lever Pin Left tractor door Left locking lever Rubber tractor stop You can install the tractor unit in the push tractor position or the pull tractor position. To view an illustration of the tractor positions and paper paths
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    Push tractor position The printer is shipped with the tractor unit installed at the front of the printer, which is the push tractor position. This position lets you use the Tear Off feature of the printer. Front cover Push tractor position 34 Tractor positions
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    Pull tractor position When the tractor unit is installed at the top of the printer, it functions as a pull tractor and supports front and bottom paper loading. Pull tractor position Front cover 35 Tractor positions
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    Converting the push tractor to pull tractor position Removing the push tractor 1 Make sure paper is not loaded in the printer. 2 Pull out the front cover to release it and pivot the cover up out of the way. Front cover Front cover Tractor positions 36
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    3 Hold down the latching levers while you pull and lift the tractor unit out of the printer. Tractor unit 37 Tractor positions
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    Installing the pull tractor 1 Remove the ribbon access cover. 2 Turn the tractor unit around so that the latching levers are upright, facing you. 3 Place the tractor against the back slant of your printer along the tractor guides. 38 Tractor positions
  • Lexmark Forms Printer 2481 | User's Guide - Page 43
    it stops. b While still holding down the latching levers, tilt the tractor feeder toward the front of the printer until the hooks at the end of the latching levers fit around the posts on the printer frame. Latching lever hook c Release the latching levers. The tractor unit fits into place at a 45
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    Converting the pull tractor to the push tractor position 1 Make sure the printer is Off. 2 Make sure paper is not loaded in the printer. 3 Holding down the latching levers, lift the tractor unit out of the printer. 4 Pull out the front cover to release it and pivot the cover up out of the way
  • Lexmark Forms Printer 2481 | User's Guide - Page 45
    5 Make sure the paper select lever is set for continuous forms. 6 Holding down the latching levers, fit the left and right locks onto the posts in the printer. 7 Release the latching levers. 8 Close the front cover. 41 Tractor positions
  • Lexmark Forms Printer 2481 | User's Guide - Page 46
    Tractor positions 42
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    Loading paper 4 Loading paper This section describes how to load a cut form, continuous forms, labels, and an envelope. Cut (form) sheet Continuous forms Envelope Labels 43
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    thickness. See the following table when setting this lever. Forms thickness for 2480/2481 Paper type Paper thickness Forms thickness lever Paper weight setting Single forms (cut Thin or continuous) 56 g/m² (15 lb) 1 65 g/m² (16 lb) Single forms (cut Normal or continuous) 68 g/m² (18 lb) 75
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    poor print quality, depending on the paper used. • When the setting is 4 or higher, printing speed becomes slower. Forms thickness for 2490/2491 Paper type Paper thickness Forms thickness lever Paper weight setting Single forms (cut Thin or continuous) 56 g/m² (15 lb) 1 65 g/m² (16 lb) Single
  • Lexmark Forms Printer 2481 | User's Guide - Page 50
    utilizing four different paper paths, depending on whether you have the push tractor installed or the pull tractor installed. Note: If you have installed the optional Auto Sheet Feeder or Tractor 2 Feeder, refer to the documentation shipped with your option for paper loading instructions. 46
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    Loading paper Paper paths for the push tractor In these examples, the tractor pushes the paper from the front or the rear of the printer. Push tractor Tractor Tractor Front loading paper Rear loading paper Paper paths for the pull tractor In these examples, the tractor pulls the paper from
  • Lexmark Forms Printer 2481 | User's Guide - Page 52
    position. If the tractor unit is not in this position, see "Converting the pull tractor to the push tractor position" on pag e40. 1 Turn the printer On. 2 Make sure the paper path is clear. If a cut form or envelope is loaded in the printer, press FormFeed to remove it. 48
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    Loading paper 3 Set the forms thickness lever to a suitable setting. See "Setting the forms thickness lever" on page 44. 49
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    Loading paper 4 Pull out the front cover to release it and pivot the cover up out of the way. Front cover 5 Move the paper select lever down to the continuous forms position. Front cover 50
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    Loading paper 6 Pull up the left and right tractor locking levers to unlock the tractors. Locking lever 51
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    Loading paper 7 Open the left and right tractor doors. 8 Place the paper pinfeed holes over the second or third pins of the tractor unit. If necessary, move the left or right tractor to adjust the tractors to the paper width. Keeping the left tractor positioned to the left of the rubber tractor
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    Loading paper 10 Set the left margin. Move the tractor to align the left margin on your paper with the [A symbol printed on the rear plate. For help, see "Aligning the left margin" on pag e77. Margin guide printing starts at the [A symbol. The distance from the [A symbol to the left edge of
  • Lexmark Forms Printer 2481 | User's Guide - Page 58
    Loading paper 11 Push down the left tractor locking lever to lock the tractor in place. 12 Remove slack from the paper and lock the right locking lever. 54
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    cover. Front cover 14 Press Load/Unload. The paper loads to the current Top-of-Form. 15 Press Start/Stop to put the printer online. If Auto Tear Off is set to On or One Second, the printer moves the paper to the Tear Offbar. Note: When you use the push tractor to
  • Lexmark Forms Printer 2481 | User's Guide - Page 60
    pull position. If the tractor unit is not in this position, see "Converting the push tractor to pull tractor position" on pag e36. 1 Turn the printer On. 2 Make sure the paper path is clear. If a cut form or envelope is loaded in the printer, remove it by pressing FormFeed. 56
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    Loading paper 3 Set the forms thickness lever to position 7 while loading the paper. 57
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    Loading paper 4 Move the paper select lever down to the continuous forms position. 5 Remove the ribbon access cover. Ribbon access cover Paper select lever 6 Pull up the left and right tractor locking levers to unlock the tractors. Locking lever 58
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    Loading paper 7 Open the left and right tractor doors. 59
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    Loading paper 8 Pull out the front cover to release it and pivot the cover up out of the way. Front cover Front cover 60
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    Loading paper 9 Insert paper into the front of the printer between the metal and plastic plates. Push or pull the paper through the paper path until it passes the printhead. 61
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    Loading paper 10 Close the front cover. Front cover 11 Fit the paper pinfeed holes over the tractor pins. If necessary, move the left or right tractor to adjust the tractor to the paper width. Note: If you have trouble moving the right tractor to the paper width, roll the rubber tractor stop
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    left margin. Move the tractor to align the left margin on your paper with the symbol [A printed on the ribbon access cover. For help, see "Aligning the left margin" on pag e77. Margin guide printing starts at the [A symbol. The distance from the [A symbol to the left edge of the paper determines
  • Lexmark Forms Printer 2481 | User's Guide - Page 68
    Remove slack from the paper and lock the right lever. Note: If you have trouble moving the right tractor to the paper width, roll the rubber tractor stop out of positions" on pag e33. Locking lever 17 Move the forms thickness lever back to a suitable setting for the type of paper you are using. For
  • Lexmark Forms Printer 2481 | User's Guide - Page 69
    , go to " on pag e83. 20 Press Set TOF to set Top-Of-Form. Top-Of-Form is not saved if the printer is turned Off or runs out of paper when using the pull tractor. 21 Make sure the printer is online (Ready light is On solid). If not, press Start/Stop until
  • Lexmark Forms Printer 2481 | User's Guide - Page 70
    the pull position. If the tractor is not in this position, see "Converting the push tractor to pull tractor position" on pag e36. 1 Turn the printer On. 2 Make sure the paper path is clear. If a cut form or envelope is loaded in the printer, press FormFeed to remove it. 66
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    Loading paper 3 Set the forms thickness lever to position 7 while loading the paper. 67
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    Loading paper 4 Move the paper select lever to the continuous forms position. 5 Remove the ribbon access cover. Ribbon access cover Paper select lever 6 Pull up the left and right tractor locking levers to unlock the tractors. Locking lever 68
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    tractor doors. 8 Insert the paper through the bottom slot of the printer. Push or pull the paper through the paper path until it passes right tractor to adjust the tractor to the paper width. Note: If you have trouble moving the right tractor to the paper width, roll the rubber tractor stop out
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    "Changing tractor positions" on pag e33. 10 Close the left and right tractor doors. 11 Replace the ribbon access cover. 12 Set the left margin. with the symbol [A printed on the ribbon access cover. For help, see "Aligning the left margin" on page 77. Margin guide printing starts at the [A symbol.
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    the left tractor locking lever to lock the tractor in place. 14 Remove slack from the paper and lock the right lever. 15 Move the forms thickness lever back to a suitable setting for the type of paper you are using. For help, see "Setting the forms thickness lever" on pag e44. 71
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    Cut forms can be a single sheet, an envelope, or a multiple-part form. They are placed one at a time into the manual feeder. Note: If you have installed the optional Auto Sheet Feeder or Tractor 2 Feeder, refer to the documentation shipped with your option for paper loading instructions. 72
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    Loading paper Loading a cut form or envelope manually 1 Turn the printer On. 2 Make sure the paper path is clear. 3 If continuous forms are currently loaded, tear off the leading edge of the continuous form and then press Load/Unload to park the continuous forms. The Paper Out light is blinking. 4
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    Loading paper 5 Move the paper select lever up to the cut forms position. 6 Open the manual feed door. Paper select lever 74
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    position you want aligns with the [A symbol printed on the margin guide. For help, see "Aligning the left margin" on pag e77. Margin guide printing begins at the [A symbol. Left paper guide Paper The distance from the left paper guide to the [A symbol determines the width of the left margin. 75
  • Lexmark Forms Printer 2481 | User's Guide - Page 80
    a cut form or envelope against the left paper guide. If you are loading a preprinted form or envelope, put the top edge in first, printed side up. 9 Move the right paper guide so the guide aligns with the right edge of the paper. Left paper guide Left paper guide Right paper guide Envelope Right
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    can manually change the first print position at the left margin. The first print position is indicated by the [A symbol. You can also set the left margin from your software application. Note: Setting the left margin in your software application, adds it to the left margin setting on the printer
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    Loading paper Aligning the left margin for continuous forms To set the left margin for continuous forms, first locate the [A symbol on the printer. The location of this symbol depends on the position of the tractor unit. Push tractor position Push tractor position Locking lever 78
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    down the left tractor locking lever to lock it in place. 4 Remove slack from the paper and lock the right lever. Note: If you have trouble moving the right tractor to the paper width, roll the rubber tractor stop out of its' seated position. Move the tractor to the paper width
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    Loading paper Aligning the left margin for a manually loaded cut form or envelope To set the left margin for a cut form or envelope, move the left paper guide to the left of the [A symbol, located above the left paper guide. Left paper guide Print start position Paper You may then need to
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    pins (or Tractor 2 feed pins if you are using the optional Tractor 2 Feeder). For help loading paper, see "Loading continuous forms using the push tractor" on page 48. 4 Remove the ribbon access cover. 5 Press Load/Unload. The paper moves to the current Top-Of-Form. The Paper Out light goes Off. 81
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    Loading paper 6 Open the operator panel cover to access layer 2. 1 Power 234 Macro Set TOF LineFeed Macro Micro ↑ Micro ↓ Setup Pitch Lock 10 20 12 PS 15 17 7 Press any paper movement button (LineFeed, Micro ↑, Micro ↓) to align with the horizontal lines (located on the platen) with the
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    . 9 Close the operator panel cover. 10 To verify the new Top-Of-Form, press Load/Unload to unload the continuous forms and press Load/Unload again to reload the forms. The continuous forms load to the current Top-Of-Form setting. 11 Press Start/Stop to set the printer online. Note: If Auto Tear Off
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    : Use the second sheet of the continuous forms to set Top-Of-Form. 6 Press Set TOF to set and save Top-Of-Form. 7 Close the operator panel cover. Note: Top-Of-Form is not saved if the printer is turned Off or runs out of paper when the printer is in pull tractor mode. 8 Press Start
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    Move the paper select lever up to the cut forms position. 3 Load a cut sheet of paper or envelope through the manual feed door. For help loading paper, see "Loading a cut form or envelope manually" on pag e73. • If Auto Cut Sheet is set to On, the printer moves the paper or envelope to the current
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    paper 6 Press Set TOF to set and save your Top-Of-Form. 7 Close the operator panel cover. 8 Press Start/Stop to put the printer online. Setting Top-Of-Form in a macro Each macro has a separate Top-Of-Form setting. To set Top-Of-Form in a macro, you must first select that macro: 1 Open the operator
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    to One Second, it moves the top perforation of a continuous form to the Tear Off position when all of the following are true: • The printer has finished printing. • The paper has advanced to the Top-Of-Form on the next page. • No data, printer control codes, or escape codes have been sent to the
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    Loading paper 88
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    section describes how to change these default settings, how to set up macros, and how to set form length. Using Setup mode to change printer settings This menu-driven mode lets you customize your printer to fit your business needs. Once you enter Setup mode, follow the printed menu page to select
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    2. 2480/2481 2490/2491 1 Power Set TOF 2 3 4 Macro LineFeed Macro Micro ↑ Micro ↓ Setup Pitch Lock 10 20 12 PS 15 17 1 Power 2 3 4 Macro Set TOF LineFeed Macro Micro ↑ Micro ↓ Setup Pitch Lock 10 20 12 24 15 PS 17 2 Pressing Setup puts the printer
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    LineFeed to print a list of all the available options you can change. Printer Setup mode - Main Menu To Select Press -------- Exit and Save Setup Set TOF Print All LineFeed Forms Macro Options Macro Data Options Micro ↑ Control Options Micro ↓ Emulation Options Setup Interface
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    Using Setup mode Example: Changing the menu language setting 1 With the printer in Setup mode, press Micro ↓ to print the Control Options menu. 2 Press Pitch to print more control options. Control Options Return to Main Menu Uni-
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    Language To Select No Change English French German Italian (More) Return to Main Menu Press -------Set TOF LineFeed Macro Micro ↑ Micro ↓ Setup Pitch Printer menus now print in French. Manu contrôle Retour menu principal Revenir à la page précédente Menu langue Lecture haut de page Silence
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    menu containing a Return to Main Menu selection. 2 Press Set TOF again to exit Setup mode. New settings are saved only when the printer exits Setup mode. Note: If the printer runs out of paper while using Setup mode, load more paper into the Tractor pins and press Setup to continue. Using Setup
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    See "Forms Macro menu options" on page 96. Defines how information that is sent to the printer is processed. See "Data menu options" on page 100. Defines how the printer performs many of its basic tasks. See "Control menu options" on page 102. Determines how the printer interacts with your software
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    . Font Lock Enabling this setting lets you set Font Lock as the default even after the printer is turned Off and back On. Default Pitch Select from the following pitches: 10, 12, 15, 17, 20, (24 for 2490/2491), and PS pitch. Not all pitches are available in all fonts. Pitch Lock Enabling
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    Sheet Load • When set to On, paper is loaded into the manual feed tray, the printer automatically loads the paper to the current Top-Of-Form. • When set to Off, press FormFeed to load paper. Auto Sheet Feeder If you installed the optional Auto Sheet Feeder, turn the Auto Sheet Feeder setting On
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    Use these menu options When you want to customize... Paper handling options (continued) Left Margin using the printer margin scale. Select from the following: • 0" • 1" • 2" • 3" Right Margin Select an eject operation for cut forms. • When set to Off, FormFeed moves the paper to the next Top-Of
  • Lexmark Forms Printer 2481 | User's Guide - Page 103
    Macro options (continued) Use these menu options When you want to customize... Macro x Character options Defines the character settings for a macro. See "Character options" on page 96 for more information. Paper Handling options Defines the paper handling settings for a macro. See "Paper
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    the buffer size to 64KB or 96KB, depending on whether NLQ II (Near Letter Quality) Download is enabled. • Select maximum for 2490/2491 printers to set the buffer size to 47.5KB or 79.5KB depending on whether Download is enabled. Requires a line feed to occur. • Set to On, a line feed is performed
  • Lexmark Forms Printer 2481 | User's Guide - Page 105
    the • Select On to execute any form feed codes (X'0C'). 2480/2481 printers only. • Select Off to ignore any form feed codes when paper is positioned at the current Top-Of-Form. Code Page Sub Substitute code page 858 for 850. This lets older software access the euro character. • Enable • Disable
  • Lexmark Forms Printer 2481 | User's Guide - Page 106
    is Enable. • When set to Disable, the alarm does not sound. Enable or Disable the printers ability to print the Demo page. For instructions to print the Demo page, see "Printing the demonstration sample" on page 10. Select the language you want your menus to print in. The menus can appear in one
  • Lexmark Forms Printer 2481 | User's Guide - Page 107
    If you installed an OKI option, OKI is also listed. Use Pro-III mode Proprinter III, available only on 2480/2481 printers, enables printer emulates a Proprinter III. • When set to Off, the printer operates with added capabilities. Use AGM Alternate Graphics mode, available only on 2490/2491 printers
  • Lexmark Forms Printer 2481 | User's Guide - Page 108
    are also supported, but only through host commands used by Epson FX850/FX1050: • Japan • Norway • Denmark II • Korea (2480/2481 printers only) • Spain II • Latin America • Legal Okidata Emulation Use 7 or 8 Bit Graphics Note: Only appears if optional Okidata emulation is installed. Paper Out
  • Lexmark Forms Printer 2481 | User's Guide - Page 109
    Use these menu options When you want to ... Interface Automatically select the printer interface Use the parallel cable Use the USB cable Use the serial cable (only appears if optional serial interface is installed). Honor Init • Enable honors the init signal on the parallel port. • Disable
  • Lexmark Forms Printer 2481 | User's Guide - Page 110
    Using Setup mode 106
  • Lexmark Forms Printer 2481 | User's Guide - Page 111
    Lexmark Forms Printer 2400 Series printers. A printer cable, ribbon cartridge, and paper are the only supplies you need for your printer. Ordering supplies If you need more information about the supplies available to you from Lexmark, you can visit Lexmark on the World Wide Web at www.lexmark.com
  • Lexmark Forms Printer 2481 | User's Guide - Page 112
    • 1038693 (50 ft cable) Printer ribbon Order a ribbon cartridge using the Lexmark part numbers: • 11A3540 (2300/2400 series standard re-inking ribbon) • 11A3550 (2400 series high yield re-inking ribbon) Note: Printer ribbons can be ordered from the Lexmark Web site at www.lexmark.com. 108 Supplies
  • Lexmark Forms Printer 2481 | User's Guide - Page 113
    Envelopes 241 mm (9.5 in.) N/A 152 mm (6.0 in.) N/A Note: When the optional Auto Sheet Feeder or Tractor 2 Feeder is installed, the maximum width of a cut form is 215 mm (8.5 in.) for manual loading. Page length Maximum 559 mm 559 mm N/A N/A (22.0 in.) (22.0 in.) 152 mm (6.0 in.) Minimum 76
  • Lexmark Forms Printer 2481 | User's Guide - Page 114
    (0.0045 in.) 0.114mm See Note (0.0045 in.) Note: Thickness up to 0.512 mm (0.0202 in.) for 2480/2481 printers; up to 0.36 mm (0.015 in.) for 2490/2491 printers. Printable area (cut forms) 6.4 mm min. (0.25 in min.) 76.2 - 279.4 mm ... Narrow (3 - 11 in.) 76.2 - 420 mm ... Wide (3 - 16.54 in
  • Lexmark Forms Printer 2481 | User's Guide - Page 115
    7 Troubleshooting and maintenance This section helps you identify printer conditions and problems that you can often correct. When you first recognize a problem, determine whether it is located within the printer, the software application, or an option. For additional assistance and answers to your
  • Lexmark Forms Printer 2481 | User's Guide - Page 116
    these steps: 1 Is power getting to the printer? Make sure: • The power cord is both plugged into a properly grounded outlet and into the printer. • The other items plugged into the same power source are operating. • The power source cannot be turned Off by a wall switch. 112 Troubleshooting
  • Lexmark Forms Printer 2481 | User's Guide - Page 117
    of print. Ribbon density control knob Ribbon advance knob Troubleshooting 3 Is paper jamming the printer? See "Clearing paper jams" on pag e126 for information on clearing paper jams. 4 Are forms catching on items such as a forms carton or a printer stand? Adjust the forms container so paper
  • Lexmark Forms Printer 2481 | User's Guide - Page 118
    the problem is in the printer cable or your computer. d Run the test procedures for your computer. For more information, refer to your computer's operator manual. 9 If a software application does not run correctly on the printer, does a different software application run correctly? Troubleshooting
  • Lexmark Forms Printer 2481 | User's Guide - Page 119
    10 Are you experiencing unexpected printing results? Make sure: • You selected the appropriate printer driver for your software application. For more information, see "Setting up your Windows and DOS application software" on pag e17. • You selected the appropriate emulation mode for your printer.
  • Lexmark Forms Printer 2481 | User's Guide - Page 120
    software/driver problems. To enter trace mode: 1 Make sure paper and the ribbon cartridge are installed 2 Turn the printer Off. 3 Press and hold Tractor while you turn the printer On. 4 Release Tractor when the lights go out. 5 Turn the printer Off and back On to exit this mode. 116 Troubleshooting
  • Lexmark Forms Printer 2481 | User's Guide - Page 121
    Interrupting or stopping the printer test To interrupt the Printer Test: 1 Press Start/Stop. The test stops after a complete line of characters has printed. 2 Press Start/Stop to continue the test sample. To stop the Printer Test, turn the printer Off. 117 Troubleshooting
  • Lexmark Forms Printer 2481 | User's Guide - Page 122
    . 5 Make sure the carrier packing tape has been removed. 6 With the printer On, run the Printer Test. See "Testing the printer" on pag e116. 7 If the Printer Test fails, call for service. Note: If the printer is not beeping, there is a power supply problem. Call for service. Troubleshooting 118
  • Lexmark Forms Printer 2481 | User's Guide - Page 123
    power On sequence, verify you are holding the correct button. 3 Power printer Off and back On with no buttons held down. 4 If error continues, call for service. Insure Tractor 2 option is install correctly. For instructions, see the Tractor 2 manual that came with your option. Troubleshooting 119
  • Lexmark Forms Printer 2481 | User's Guide - Page 124
    printer Off. 2 Turn the printer back On. If the same symptom occurs, contact your service representative. Note: If you need help in locating the nearest service representative, visit the Lexmark Web site at www.lexmark.com Blinking Blinking On Blinking Blinking Blinking Blinking Troubleshooting 120
  • Lexmark Forms Printer 2481 | User's Guide - Page 125
    standard defaults for the United States are: • Code page: 437 • Character Set: 1 • Form length: 11" To change the defaults: 1 Make sure paper and the ribbon cartridge are installed. 2 Turn the printer Off. 3 Open the ribbon access cover. 4 Move the printhead over toward the operator panel side of
  • Lexmark Forms Printer 2481 | User's Guide - Page 126
    defaults The standard defaults for Europe are: • Code page: 858 • Character Set: 2 • Form length: 12" To change the defaults: 1 Make sure paper and the ribbon cartridge are installed. 2 Turn the printer Off. 3 Open the ribbon access cover. 4 Move the printhead toward the operator panel side of the
  • Lexmark Forms Printer 2481 | User's Guide - Page 127
    sure continuous forms are loaded in your printer. 1 Make sure the default macro is set to disabled. For help, see "Entering Setup mode" on page 90. 2 Turn the printer Off. 3 Open the Operator panel cover to access layer 2. 4 Press and hold Pitch while turning On the printer. 123 Troubleshooting
  • Lexmark Forms Printer 2481 | User's Guide - Page 128
    Micro ↓ to select the best alignment by number or keep the current value. b Press Set TOF to save your selection. After making your selection, the printer prints a single row showing the current alignment setting. 124 Troubleshooting
  • Lexmark Forms Printer 2481 | User's Guide - Page 129
    c The printer automatically starts printing the alignment bars for NLQ (Near-LetterQuality). NLQ alignment bars Current 01 value The current value is the number printed below the bars. 125 Troubleshooting
  • Lexmark Forms Printer 2481 | User's Guide - Page 130
    to position 7. 3 Push the paper select lever down to the continuous forms position. 4 Gently pull out the sheet of paper from the front of the printer. 5 Remove the ribbon access cover to clear any torn pieces of paper. 6 Set the paper select lever to the cut forms position. 126 Troubleshooting
  • Lexmark Forms Printer 2481 | User's Guide - Page 131
    the optional Tractor 2 Feeder.) 6 Open the left and right tractor doors. 7 Lift the paper away from tractor pins. 8 Carefully pull out the paper. 9 Remove the ribbon access cover to clear any torn paper. 10 Remove any torn perforation strips or bits of paper from the paper path. 127 Troubleshooting
  • Lexmark Forms Printer 2481 | User's Guide - Page 132
    ; formatting problem. control codes do not work. Some wires seem to be missing from the printhead. Refer to your software application manual. 1 Check the setting of the forms thickness lever. See "Setting the forms thickness lever" on page 44 for more information. 2 Run the Printer Test. See
  • Lexmark Forms Printer 2481 | User's Guide - Page 133
    on pag e113 for more information. • Ribbon is worn; replace the ribbon cartridge. Printhead is not working. • Run the Printer Test. See "Testing the printer" on page 116. • Contact your service representative. Forms are smudged or . printing is too dark Forms thickness lever is incorrect for the
  • Lexmark Forms Printer 2481 | User's Guide - Page 134
    . • Contact your service representative. Forms thickness lever is incorrect for the type of paper you have loaded. Reset the forms thickness lever. See "Setting the forms thickness lever" on page 44. Software application problem. Refer to your software application manual. Troubleshooting 130
  • Lexmark Forms Printer 2481 | User's Guide - Page 135
    margin by adjusting the tractor or paper guide. Graphics do not print. Software application problem. • Refer to your software application manual. • Make sure the correct printer driver is selected. Line spacing is incorrect, or Forms are jamming overprinting occurs. between printing surface
  • Lexmark Forms Printer 2481 | User's Guide - Page 136
    77. Problem with the software Refer to your software application. application manual. A printhead jam caused by • Make sure the ribbon the ribbon or a paper jam. cartridge is correctly installed. • Clear the paper jam. See "Adjusting bidirectional alignment" on page 123. • Turn the printer Off
  • Lexmark Forms Printer 2481 | User's Guide - Page 137
    is properly shielded and margin changes; printing printer cable, it may not correctly connected at both stops. be attached correctly. ends. • Wrong driver in software. • Select the correct driver. See "Setting up your Windows and DOS application software" on page 17. Troubleshooting 133
  • Lexmark Forms Printer 2481 | User's Guide - Page 138
    Printer problems Problem Printer does not feed paper. Cannot adjust right tractor past rubber tractor stop in pull tractor position. Probable cause Action Paper is jamming. • Remove all forms and pieces of paper. Look for loose pinfeed hole strips that can sometimes tear from continuous forms
  • Lexmark Forms Printer 2481 | User's Guide - Page 139
    Printer problems (continued) Problem Probable cause Action great. Remove all paper from the paper bin and install paper that has a lower weight. See the optional Auto Sheet Feeder manual for recommended paper weights. Paper sheets seem to hold Feeder rollers" on page 143. Troubleshooting 135
  • Lexmark Forms Printer 2481 | User's Guide - Page 140
    The printer paper feed path is dirty or the ribbon is jammed. Remove the Auto Sheet Feeder. Remove pieces of paper from the paper feed path. Reinstall the Auto Sheet Feeder. The Auto Sheet Feeder is Remove the Auto Sheet not correctly installed. Feeder, and then reinstall it. The paper guide is
  • Lexmark Forms Printer 2481 | User's Guide - Page 141
    Printer problems (continued) Problem Probable cause Action Paper fed from the Auto Sheet Feeder is skewed in the printer. The left and right paper guides are not correctly adjusted. Adjust the left and right paper guides and install a heavier paper. See the optional Auto Sheet Feeder manual for
  • Lexmark Forms Printer 2481 | User's Guide - Page 142
    paper that has a lower weight. See the optional Auto Sheet Feeder manual for recommended paper weights. Paper is jammed in the Auto Sheet Feeder. See "Paper fed from Auto Sheet Feeder jams at entrance to printer." on pag e136. The forms thickness lever is set incorrectly for the type of paper you
  • Lexmark Forms Printer 2481 | User's Guide - Page 143
    Printer problems (continued) Problem Probable cause The printer does not feed from the Tractor 2 Feeder. You are trying to print continuous forms and the paper select lever is in the cut sheet position. A tractor feeder with no paper loaded is selected. Tractor 2 Feeder is not plugged in.
  • Lexmark Forms Printer 2481 | User's Guide - Page 144
    at both ends. See "Supplies" on page 107 for information about which printer cable to use. Refer to your software application manual. Make sure you have selected the correct printer driver. See "Setting up your Windows and DOS application software" on page 17. Set to Auto or the port you are trying
  • Lexmark Forms Printer 2481 | User's Guide - Page 145
    . Probable cause Printer is not getting power. This might indicate an error or normal operation. The option is incorrectly installed. The print the thickness of your forms. Printing speed is slower when the setting is 4 or higher. • Your software application is using . Troubleshooting 141
  • Lexmark Forms Printer 2481 | User's Guide - Page 146
    This section describes how to remove the ribbon cartridge and clean the printer. Removing the ribbon cartridge 1 Turn the printer Off. 2 Remove the ribbon access cover. 3 Set the forms thickness lever to position 7. 4 Squeeze the left and right latches on the ribbon cartridge and lift. The cartridge
  • Lexmark Forms Printer 2481 | User's Guide - Page 147
    Cleaning the Auto Sheet Feeder rollers 1 Remove all paper from the printer. 2 Turn the Auto Sheet Feeder upside down and place it on a flat surface. 3 Clean the two paper-guide wheels located inside the bottom of the Auto Sheet Feeder using isopropyl alcohol and a clean cloth. You can rotate one
  • Lexmark Forms Printer 2481 | User's Guide - Page 148
    Troubleshooting 144
  • Lexmark Forms Printer 2481 | User's Guide - Page 149
    emission notices Federal Communications Commission (FCC) statement The Lexmark Forms Printer 2480, 2481, 2490, and 2491 have been tested and found to installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions
  • Lexmark Forms Printer 2481 | User's Guide - Page 150
    to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment. Note: Note: To Directive has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class B limits
  • Lexmark Forms Printer 2481 | User's Guide - Page 151
    introduce personal computers, printers, monitors, or fax machines that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program. As an Energy Star Partner, Lexmark International, Inc. has determined
  • Lexmark Forms Printer 2481 | User's Guide - Page 152
    or repairs, other than those described in the operating instructions, to a professional service person. • This product is designed, tested and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious
  • Lexmark Forms Printer 2481 | User's Guide - Page 153
    conformità a severi standard di sicurezza e per l'utilizzo con componenti Lexmark specifici. Le caratteristiche di sicurezza di alcune parti non sempre sono di immediata comprensione. Lexmark non è responsabile per l'utilizzo di parti di ricambio di altri
  • Lexmark Forms Printer 2481 | User's Guide - Page 154
    cumplir los más estrictos estándares de seguridad global usando los componentes específicos de Lexmark. Puede que las características de seguridad de algunas piezas no sean siempre evidentes. Lexmark no se hace responsable del uso de otras piezas de recambio. Veiligheidsvoorschriften • Zorg ervoor
  • Lexmark Forms Printer 2481 | User's Guide - Page 155
    stikkontakt, der er tæt på produktet og som er let tilgængelig. • Service og reparationer, som ikke er beskrevet i brugsanvisningen, skal udføres af en i overensstemmelse med Lexmarks verdensomspændende standarder for sikkerhed. Delenes sikkerhedsfunktioner kan være skjulte. Lexmark påtager sig
  • Lexmark Forms Printer 2481 | User's Guide - Page 156
    rheten av maskinen. • Låt endast utbildad servicepersonal utföra sådan service och sådana reparationer som inte beskrivs i handledningen. • Denna produkt används tillsammans med andra Lexmark-produkter. Säkerhetsegenskaperna för vissa delar är inte helt uppenbara. Lexmark frånsäger sig ansvaret om
  • Lexmark Forms Printer 2481 | User's Guide - Page 157
    Joidenkin osien turvallisuusominaisuudet eivät aina ole itsestään selviä. Lexmark ei vastaa muiden kuin alkuperäisten osien käytöst ä. Informações de Segurança • Se o produto NÃO estiver marcado com este símbolo, , é necessário ligá-lo a uma tomada com ligação à terra. • O cabo deve ser ligado a uma
  • Lexmark Forms Printer 2481 | User's Guide - Page 158
    serviços ou reparações não descritos nas instruções de operação, entre em contato com um técnico dos serviços de assistência. • Este produto está projetado, de componentes específicos da Lexmark. Os recursos de segurança de alguns componentes podem não ser sempre óbvios. A Lexmark não é responsável
  • Lexmark Forms Printer 2481 | User's Guide - Page 159
    Notices 155
  • Lexmark Forms Printer 2481 | User's Guide - Page 160
    Notices 156
  • Lexmark Forms Printer 2481 | User's Guide - Page 161
    Notices 157
  • Lexmark Forms Printer 2481 | User's Guide - Page 162
    of limited warranty Lexmark International, Inc., Lexington, KY This warranty applies to the United States and Canada. For customers outside the U.S. and Canada, refer to the country-specific warranty information that came with your printer. Lexmark Forms Printers 2480/2481 and 2490/2491 This
  • Lexmark Forms Printer 2481 | User's Guide - Page 163
    further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area, please contact Lexmark at 1-800-LEXMARK (1-800539-6275), or on the World Wide Web at www.lexmark.com. Free remote technical support is provided for this product throughout its warranty period
  • Lexmark Forms Printer 2481 | User's Guide - Page 164
    for this product under this statement of limited warranty, you may recover actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to the greater of 1) $5,000 or 2) the amount you paid for the product
  • Lexmark Forms Printer 2481 | User's Guide - Page 165
    using the operator panel 29 align Top-Of-Form 83 alignment, bidirectional adjusting 123 application software, setting up 17 Auto Tear Off Set to of problems 112 clearing paper jams 123 configuring the printer 18 continuous forms loading 46 D description of printer parts 4 doors 33 drivers 19
  • Lexmark Forms Printer 2481 | User's Guide - Page 166
    print styles 3 printer tests 5 resident fonts 2 ribbon cartridge 5 software compatibility 6 tear off 4 tractor 5 Federal Communications Commission (FCC) Statement 145 font changing 31 locking 31 Font button 24 Font light 27 Font Lock light 27 Form Feed button 24 forms continuous forms 43 cut form 43
  • Lexmark Forms Printer 2481 | User's Guide - Page 167
    , 43 Pitch button 26 Pitch light 28 power connector 9 switch 7 Power light 27 printer driver 19 printer parts forms thickness lever 7 front cover 7 latch 9 manual feed door 7 operator panel 7 paper guides 7 paper select lever 7 parallel interface connector 9 power connector 9 switch 7 tear bar 9 top
  • Lexmark Forms Printer 2481 | User's Guide - Page 168
    in pull mode 84 for continuous forms in push mode 81 trace mode 116 tractor 33 pull 35 push 34 Tractor 2 feeder paper feeding problems 139 tractor mode 30 tractor parts latching levers 33 locking levers 33 pins 33 Troubleshooting 111 type style sample 10 U US defaults 121 USB interface connector
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Lexmark Forms Printer 2400 Series
User’s Guide