Lexmark Genesis S816 SmartSolutions User's Guide

Lexmark Genesis S816 Manual

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  • Lexmark Genesis S816 | SmartSolutions User's Guide - Page 1
    SmartSolutions User's Guide 2010 www.lexmark.com
  • Lexmark Genesis S816 | SmartSolutions User's Guide - Page 2
    network printer problems with the Wireless Setup Utility 15 How do I delete a solution?...15 How do I delete solutions from my printer that were added by another user 15 How do I reactivate a printer that is no longer linked to my account 16 How do I replace an existing printer with a new one 16
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    ...24 Solutions troubleshooting...25 Solutions do not show in the printer ...25 Cannot send a fax ...25 Cannot send e-mail ...26 Cannot display photos ...27 Cannot display RSS feeds ...27 Cannot display Google Calendar...28 Incorrect or no data from Cartridge Finder ...28 Printer solutions not
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    smartsolutions.lexmark.com) to your printer. It lets you create one-touch custom solutions to streamline repetitive copying, scanning, and printing with options to print or send an e-mail with a link to the selected photo. Print a File (Windows only) Use the printer to print document files on
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    computer using pre-defined settings. * You can select one or more of these solutions as your printer screen saver. Examples: • If you are a business owner or supervisor who frequently prints a work schedule, then you could create a Print a File solution. Specify the location of your schedule file
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    a browser from the printer The printer driver must be installed with a network printer connection. Software downloads Visit these Web sites to download compatible versions of the supported software applications or browsers: • Internet Explorer: http://www.microsoft.com/windows/internet-explorer
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    . Using the Solution Library The Solution Library contains the different SmartSolutions that you can customize and add to your printer. To add a solution to your printer, you can do one of the following: • Drag the icon from the Solution Library into the workspace. • Double-click the icon. To view
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    solutions, click ? on the solution dialog. Using your workspace Your workspace contains the different solutions that you have customized for each printer. From your workspace, you can do the following: • View, edit and delete solutions. To edit a solution, double-click the specific solution
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    each connected to the Internet through an Ethernet or wireless connection. • Your printer is turned on, and at the home screen. Using the printer software Note: Make sure the printer software is installed. 1 Open the printer program folder: For Windows users a Click or Start. b Click All Programs or
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    to create an account. 3 Click the Solution Center tab. 4 At the bottom of the screen, click Add Printer. 5 Follow the instructions to add your printer. Notes: • Make sure you set the Date and Time on the printer correctly. Your printer needs to be set to the current date and time for the Add
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    Sync. Note: Do not close the browser window while the update is going on. 2 From the printer control panel, check to see if the solutions have been sent to the printer. 3 If the solutions do not appear on the printer, manually update the printer from the printer control panel: a From the home screen
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    connected to the Internet through an Ethernet or wireless connection. • Your printer is powered on, and at the Home screen. • You have saved the solutions you have created on the Solution Center, and sent them to your printer. 1 If using a copy or print solution, load paper. 2 If using a copy or
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    on your printer screen saver. Notes: • The printer screen saver only supports solutions that display Web-based information on the printer control panel the printer control panel, make sure: • Your printer is connected to the Internet through an Ethernet or wireless connection. • Your printer settings
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    Selecting Off will disable screen savers on your printer. 4 Touch Accept. Make the screen saver run longer than the printer's default Power Saver timeout The screen saver runs for a number of minutes before the printer goes into Power Saver mode. The printer default for Power Saver is 60 minutes. To
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    or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Click Printer Home. 4 Select your printer from the list. 5 From the Settings tab, click Wireless setup utility. 6 Follow the instructions on the computer screen. How do I delete a solution? 1 From
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    click Start. 3 Follow the instructions on the computer screen. If you still cannot see your printer, then add it again. For more information, see "Adding a printer" on page 10. How do I replace an existing printer with a new one? 1 On the Printers area, right-click on the printer you want to replace
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    chapter of the printer User's Guide. • For more information on setting up the printer to fax, see the printer Fax Getting Started Guide or the Faxing chapter of the printer User's Guide. • For more information on networking, see the printer Network Getting Started Guide or the Networking chapter
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    . The following tips will help you make sure your printer is correctly set up for these solutions. Tips for printing • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is
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    hub, router or wall connection. < < • Make sure the green light on the printer Ethernet port is lit when the Ethernet cable is attached. CHECK THE WIRELESS CONNECTION Note: SmartSolutions will not work if your printer is connected to a computer via ad hoc connection. Tips and troubleshooting 19 <
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    it back on. Wait one minute for the printer to re-establish the connection. • Check the wireless signal quality. Print a network setup page and problem. • Make sure the printer and the computer are within the range of the wireless network. For most networks, the printer, computer, or other wireless
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    the wireless network at once For more information, see the Network Getting Started Guide. Printer cannot PRINTER FIRMWARE IS UPDATED Check the Lexmark Web site for critical firmware updates. 1 Go to the Lexmark Web site at http://www.lexmark.com. 2 Click Drivers and Downloads. 3 Select your printer
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    it. 3 Plug the power cord into the wall outlet, and then turn on the printer. MAKE SURE THE PRINTER FIRMWARE IS UPDATED Check the Lexmark Web site for critical firmware updates. 1 Go to the Lexmark Web site at http://www.lexmark.com. 2 Click Drivers and Downloads. Tips and troubleshooting 22
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    is selected on the first screen of the Add Printer Wizard. TURN OFF THE ROUTER (ACCESS POINT) AND TURN IT BACK ON Wait one minute for the printer to re-establish the connection. CHECK YOUR NETWORK CONNECTION Make sure your Ethernet or wireless connection is working, and that all devices are properly
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    Started Guide. 1 From the home screen, navigate to Reset Network Settings: > Network Setup > Reset Network Settings 2 Touch Yes. The printer wireless settings are reset to factory default settings. To verify, print a network setup page. Cannot add printer Connection problems prevent communication
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    2 From the Web content area, select Enable Java. Solutions troubleshooting Solutions do not show in the printer MANUALLY UPDATE THE SOLUTIONS ON YOUR PRINTER Update the solutions on your printer from the Solution Center or from your printer: • From the Solution Center, click Save and Sync to
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    printer User's Guide. CHECK YOUR NETWORK CONNECTION Make sure the printer is connected to an Ethernet or wireless network. Your network must be connected to the Internet for the printer to communicate with the SMTP server. MAKE SURE TO ENTER A VALID RECIPIENT E-MAIL ADDRESS Tips and troubleshooting
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    SUPPORTED FILE SIZE Images that are too large are not displayed. Cannot display RSS feeds CHECK THE INTERNET CONNECTION Viewing RSS feeds requires a working Internet connection. For more information on checking the printer Internet connection, see "Printer ENTRIES Tips and troubleshooting 27
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    TO ENTER A VALID LOCATION The Cartridge Finder displays information on local retailers. Make sure to enter your correct location to get valid information. Printer solutions not updated MANUALLY UPDATE THE SOLUTIONS ON YOUR PRINTER Update the solutions on your printer from the Solution Center or from
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    for your network. Print a network setup page from the printer to check the use a new one. • Make sure one end of the Ethernet cable is securely connected to the printer Ethernet port and Guide. Check if the printer is connected to a wireless network Note: SmartSolutions will not work if your printer
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    indicator light is lit and is solid green. MAC: XX XX XX XX XX XX If the Wi-Fi indicator light is not lit or is orange, then try reconnecting to a wireless network. • Make sure the SSID is correct. Print a network setup page from the printer to check the network settings. • Make sure your
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    UAA: XX XX XX XX XX XX • From the printer control panel, navigate to Print Setup Page: > Network Setup > Print Setup Page This prints a network setup page showing the printer MAC address, IP address and other network settings. Finding the printer IP address Select one of the two ways to find the
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    are working properly. Connection problems prevent communication between the printer and computer. How do I find SmartSolutions Setup? 1 From the home screen of the printer control panel, touch SmartSolutions. 2 Touch More Options. 3 Touch SmartSolutions Setup. Connection instructions 1 Make sure the
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    light is lit and is solid green. MAC: XX XX XX XX XX XX If the Wi-Fi indicator light is not lit or is orange, then run the wireless setup again. For Windows users a Click or Start. b Click All Programs or Programs, and then select the printer program folder from the list. c Select
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    you like to connect to a network now? • Reinsert the installation software CD or run the Wireless Setup Utility and configure the printer network settings from your computer. Communication Error. Try Again Later. This appears when the printer is unable to communicate with the Solution Center. • Make
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    the power cord into the wall outlet, and then turn on the printer. 3 Add the printer again. The printer shows an error For more information, see "Printer shows an error" on page 34. The printer returns to the home screen Check if the printer you are adding has been added to the Solution Center. If
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    the port number used. Contact your system support person for details on your network proxy server configuration. Checking proxy settings on an Internet browser If the printer and computer are on the same network, and your Internet browser uses manual proxy configuration, then you may copy the proxy
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    the Ethernet cable is attached. 3 Check if your printer is connected to a wireless network: Note: SmartSolutions will not work if your printer is connected to a computer via ad hoc connection. • Make sure the Wi-Fi indicator light is lit and is solid green. < < MAC: XX XX XX XX XX XX If the Wi
  • Lexmark Genesis S816 | SmartSolutions User's Guide - Page 38
    access, try connecting to the Internet over a wireless connection. For more information, see the Network Getting Started Guide. Should I disable the printer search? By default, the Add Printer Wizard searches for printers within your network through the printer search. However, you need to disable
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    Player 10 or later Adobe Flash Player 10 or later Software downloads Visit these Web sites to download compatible versions of the supported software applications or browsers: • Internet Explorer: http://www.microsoft.com/windows/internet-explorer/ • Safari: http://www.apple.com/safari/ • Firefox
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    Click Search address book from the solution dialog to launch the printer address book. • From the Contacts tab, select a name from the list solutions. • You can enter only 1 contact for solutions that support e-mailing photos, news articles, and other Web-based information. Using the Solution Center
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    32 Ethernet 29 USB 29 wireless 29 printer network settings solutions troubleshooting 15 printer not showing number entry screen 32 printer search disabling 38 printer solutions 4 adding a printer 10 using 12 printer solutions not updated 28 printers 7 printing tips 18 proxy entering settings
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    fax 25 incorrect or no data from Cartridge Finder 28 printer network settings 15 solutions do not show in the printer 25 solutions not updated 28 solutions, troubleshooting incorrect or no data from Cartridge Finder 28 supported browsers 5, 39 supported operating systems 5, 39 cannot send a fax 25
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SmartSolutions User's Guide
2010
www.lexmark.com