Lexmark Impact S300 User's Guide - Page 101

Copy and scan troubleshooting, Copier or scanner does not respond, Scanner unit does not close - review

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Copy and scan troubleshooting • "Copier or scanner does not respond" on page 101 • "Scanner unit does not close" on page 101 • "Poor copy or scanned image quality" on page 101 • "Partial copies or scans of documents or photos" on page 102 • "Scan was not successful" on page 102 • "Scanning takes too long or freezes the computer" on page 103 • "Cannot scan to a computer over a network" on page 103 Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: SET YOUR PRINTER AS THE DEFAULT PRINTER REMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close 1 Lift the scanner unit. 2 Remove any obstruction keeping the scanner unit open. 3 Lower the scanner unit. Poor copy or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY USE A CLEARER VERSION OF THE ORIGINAL DOCUMENT OR IMAGE MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER Troubleshooting 101

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Copy and scan troubleshooting
•
“Copier or scanner does not respond” on page 101
•
“Scanner unit does not close” on page 101
•
“Poor copy or scanned image quality” on page 101
•
“Partial copies or scans of documents or photos” on page 102
•
“Scan was not successful” on page 102
•
“Scanning takes too long or freezes the computer” on page 103
•
“Cannot scan to a computer over a network” on page 103
Copier or scanner does not respond
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
S
ET
YOUR
PRINTER
AS
THE
DEFAULT
PRINTER
R
EMOVE
AND
REINSTALL
THE
PRINTER
SOFTWARE
Scanner unit does not close
1
Lift the scanner unit.
2
Remove any obstruction keeping the scanner unit open.
3
Lower the scanner unit.
Poor copy or scanned image quality
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
LEAN
THE
SCANNER
GLASS
A
DJUST
THE
SCAN
QUALITY
FROM
THE
PRINTER
SOFTWARE
R
EVIEW
THE
TIPS
FOR
COPYING
,
SCANNING
,
AND
IMPROVING
PRINT
QUALITY
U
SE
A
CLEARER
VERSION
OF
THE
ORIGINAL
DOCUMENT
OR
IMAGE
M
AKE
SURE
THE
DOCUMENT
OR
PHOTO
IS
LOADED
FACEDOWN
ON
THE
SCANNER
GLASS
AND
IN
THE
CORRECT
CORNER
Troubleshooting
101