Lexmark Impact S300 User's Guide - Page 105

Wireless troubleshooting

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MAKE SURE "ENABLE READING FROM A MEMORY DEVICE OVER THE NETWORK FROM YOUR PRINTER" IS SELECTED IN THE PREFERENCES DIALOG OF THE NETWORK CARD READER (MACINTOSH ONLY) Notes: • This is available only in Mac OS X version 10.6. • If you have several applications open, then make sure that the Network Card Reader is the active application. Otherwise, the correct menu bar does not appear. From the menu bar, navigate to: Network Card Reader > Preferences SELECT THE CORRECT COMPUTER NAME FROM THE LIST ON THE PRINTER MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE If your wireless connection is down, then use a USB cable to connect your printer to your computer. Wireless troubleshooting • "Wireless troubleshooting checklist" on page 105 • "Resetting the wireless settings to factory defaults" on page 106 • "Cannot print over wireless network" on page 106 • "The Continue button is unavailable" on page 109 • "Cannot print and there is a firewall on the computer" on page 111 • "Wi-Fi indicator light is not lit" on page 111 • "Wi-Fi indicator light is green but the printer does not print (Windows only)" on page 111 • "Wi-Fi indicator light is still orange" on page 113 • "Wi-Fi indicator light is blinking orange during installation" on page 114 • "Wireless print server not installed" on page 118 • "'Communication not available' message displays when printing wirelessly" on page 118 • "Communication with printer lost when connected to Virtual Private Network (VPN)" on page 120 • "Resolving intermittent wireless communications issues" on page 120 Wireless troubleshooting checklist Before beginning to troubleshoot the wireless printer, verify the following: • The printer, the computer, and the wireless access point are all plugged in and turned on. • The wireless network is working properly. Try accessing other computers on your wireless network. If your network has Internet access, try connecting to the Internet over a wireless connection. • Your SSID is correct. Print a network setup page to verify the SSID the printer is using. If you are not sure if your SSID is correct, then run the wireless setup again. Troubleshooting 105

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M
AKE
SURE
“E
NABLE
READING
FROM
A
MEMORY
DEVICE
OVER
THE
NETWORK
FROM
YOUR
PRINTER
”
IS
SELECTED
IN
THE
P
REFERENCES
DIALOG
OF
THE
N
ETWORK
C
ARD
R
EADER
(M
ACINTOSH
ONLY
)
Notes:
•
This is available only in Mac OS X version 10.6.
•
If you have several applications open, then make sure that the Network Card Reader is the active application.
Otherwise, the correct menu bar does not appear.
From the menu bar, navigate to:
Network Card Reader
>
Preferences
S
ELECT
THE
CORRECT
COMPUTER
NAME
FROM
THE
LIST
ON
THE
PRINTER
M
AKE
SURE
YOUR
WIRELESS
NETWORK
IS
CONNECTED
AND
ACTIVE
If your wireless connection is down, then use a USB cable to connect your printer to your computer.
Wireless troubleshooting
•
“Wireless troubleshooting checklist” on page 105
•
“Resetting the wireless settings to factory defaults” on page 106
•
“Cannot print over wireless network” on page 106
•
“The Continue button is unavailable” on page 109
•
“Cannot print and there is a firewall on the computer” on page 111
•
“Wi-Fi indicator light is not lit” on page 111
•
“Wi-Fi indicator light is green but the printer does not print (Windows only)” on page 111
•
“Wi-Fi indicator light is still orange” on page 113
•
“Wi-Fi indicator light is blinking orange during installation” on page 114
•
“Wireless print server not installed” on page 118
•
“'Communication not available' message displays when printing wirelessly” on page 118
•
“Communication with printer lost when connected to Virtual Private Network (VPN)” on page 120
•
“Resolving intermittent wireless communications issues” on page 120
Wireless troubleshooting checklist
Before beginning to troubleshoot the wireless printer, verify the following:
•
The printer, the computer, and the wireless access point are all plugged in and turned on.
•
The wireless network is working properly.
Try accessing other computers on your wireless network.
If your network has Internet access, try connecting to the Internet over a wireless connection.
•
Your SSID is correct.
Print a network setup page to verify the SSID the printer is using.
If you are not sure if your SSID is correct, then run the wireless setup again.
Troubleshooting
105