Lexmark Impact S300 User's Guide - Page 115

For Windows users, For Macintosh users, Start, Enter, Repair, Diagnose, System Preferences, Network

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CHECK THE MAC ADDRESS If your network uses MAC address filtering, then make sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. For more information, see "How do I find the MAC address?" on page 83. PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING For Windows users 1 Obtain the IP address of the access point. a Click , or click Start and then click Run. b In the Start Search or Run box, type cmd. c Press Enter, or click OK. d Type ipconfig, and then press Enter. • The "Default Gateway" entry is typically the access point. • The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134. 2 Ping the access point: a Click , or click Start and then click Run. b In the Start Search or Run box, type cmd. c Press Enter, or click OK. d Type ping followed by a space and the IP address of the access point. For example: ping 192.168.1.100 e Press Enter. 3 Check to see whether the access point responds: • If the access point responds, then you will see several lines appear that start with "Reply from." It is possible that the printer did not connect to the wireless network. Turn off and then restart the printer to try to connect again. • If the access point does not respond, then "Request timed out." appears. Try the following: a Click , or click Start and then click Run. b In the Start Search or Run box, type ncpa.cpl, and then press Enter. c Press Enter or click OK. d Select the appropriate connection from the ones shown. e Right-click the connection, and then click Repair or Diagnose. For Macintosh users 1 Make sure AirPort is turned on: From the Apple menu, navigate to: System Preferences > Network The AirPort status indicator should be green. Troubleshooting 115

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C
HECK
THE
MAC
ADDRESS
If your network uses MAC address filtering, then make sure that you include the MAC address of the printer in the
MAC address filter list. This will allow the printer to operate on the network. For more information, see “How do I
find the MAC address?” on page 83.
P
ING
THE
ACCESS
POINT
TO
MAKE
SURE
THE
NETWORK
IS
WORKING
For Windows users
1
Obtain the IP address of the access point.
a
Click
, or click
Start
and then click
Run
.
b
In the Start Search or Run box, type
cmd
.
c
Press
Enter
, or click
OK
.
d
Type
ipconfig
, and then press
Enter
.
•
The “Default Gateway” entry is typically the access point.
•
The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134.
2
Ping the access point:
a
Click
, or click
Start
and then click
Run
.
b
In the Start Search or Run box, type
cmd
.
c
Press
Enter
, or click
OK
.
d
Type
ping
followed by a space and the IP address of the access point. For example:
ping 192.168.1.100
e
Press
Enter
.
3
Check to see whether the access point responds:
•
If the access point responds, then you will see several lines appear that start with “Reply from.”
It is possible that the printer did not connect to the wireless network. Turn off and then restart the printer
to try to connect again.
•
If the access point does not respond, then “Request timed out.” appears.
Try the following:
a
Click
, or click
Start
and then click
Run
.
b
In the Start Search or Run box, type
ncpa.cpl
, and then press
Enter
.
c
Press
Enter
or click
OK
.
d
Select the appropriate connection from the ones shown.
e
Right-click the connection, and then click
Repair
or
Diagnose
.
For Macintosh users
1
Make sure AirPort is turned on:
From the Apple menu, navigate to:
System Preferences
>
Network
The AirPort status indicator should be green.
Troubleshooting
115