Lexmark Impact S301 User's Guide

Lexmark Impact S301 Manual

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  • Lexmark Impact S301 | User's Guide - Page 1
    Impact S300 Series User's Guide November 2010 Machine type(s): 4443 Model(s): 101, 10E, 11n, 1En www.lexmark.com
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    your printer's environmental impact 6 Finding information about the printer...7 Understanding the parts of the printer...9 Ordering and replacing supplies 11 Ordering ink cartridges...11 Using genuine Lexmark ink cartridges...11 Replacing ink cartridges...12 Ordering paper and other supplies...13
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    Scanning documents into an editing application 59 Scanning directly to e-mail using the printer software 60 Scanning to a PDF...60 Scanning FAQ...61 Canceling scan jobs...62 Networking 63 Installing the printer on a wireless network 63 Advanced wireless setup...68 Networking FAQ...74 Contents 3
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    86 Maintaining ink cartridges...86 Cleaning the exterior of the printer...88 Cleaning the scanner glass...89 Troubleshooting 90 Before you troubleshoot...90 Using the Service Center to solve printer problems 90 If Troubleshooting does not solve your problem 90 Setup troubleshooting...90 Jams and
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    such problems. Remove the power cord from the electrical outlet before inspecting it. Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer
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    printer to automatically print on both sides of the paper (duplex) for copy and fax jobs, and for printing in Windows and Mac OS X 10.6 or later. • Print more than one page image on one side of the paper. The "Pages per sheet" feature allows you to print multiple pages on one sheet. You can print
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    discarded print jobs. • Use recycled paper. To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment. Finding information about the printer Publications What are you looking for? Initial setup instructions: • Connecting the printer • Installing the printer software
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    • Documentation • Driver downloads • Live chat support • E-mail support Telephone support Find it here User's Guide The User's Guide is available on the installation software CD. For updates, check our Web site at http://support.lexmark.com. Windows or Mac Help Open a printer software program or
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    or at http://support.lexmark.com. • Rest of the world-See the printed warranty that came with your printer. Understanding the parts of the printer 11 10 1 2 9 3 8 4 7 5 6 Use the To 1 Paper support Load paper. 2 Paper guide adjustment lever Adjust the paper guides. 3 Wi-Fi indicator
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    Install the printhead. Note: The carrier moves to the printhead access area when no printhead is installed in the printer. 6 Ink cartridge access Install, replace, or remove ink cartridges. 7 Scanner unit • Access the ink cartridges and printhead. • Remove paper jams. About your printer 10
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    printers, ink cartridges, and photo paper are designed to perform together for superior print quality, and our inks are formulated to work with your printer and help extend the life of your product. We recommend that you use only genuine Lexmark ink cartridges. Ordering and replacing supplies
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    by non-Lexmark ink or ink cartridges. Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones, or the ink remaining in the printhead nozzles may dry out. 1 Turn on your printer. 2 Open the
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    hands to install the black cartridge. Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air. 6 Close the printer. Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com
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    printing photos or other high-quality images, use Lexmark Photo Paper or Lexmark PerfectFinishTM Photo Paper. • For more information, go to www.lexmark.com Recycling Lexmark products To return Lexmark instructions on the computer screen. Note: Printer supplies and hardware not listed in a Lexmark
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    Switch to color mode or black-and-white mode. Start a print, scan, or copy job, depending on which mode is selected. Activate 2-Sided to: • Print on both sides of the paper (duplex). Activate Eco-Mode to: • Print on both sides of the paper (duplex). • Change to Power Saver mode after the printer is
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    Power Saver mode. • Printer status • Messages • Menus 10 Select button • Select menu options. • Save settings. • Feed or eject paper. Press and hold for three seconds to feed or eject paper from the printer one menu level to a higher one. 13 Setup button Access the setup menu and change printer
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    press another mode button. Changing the Power Saver timeout The Power Saver timeout is the time it takes for the printer to switch to Power Saver mode when the printer is left idle. The Power Saver feature optimizes energy efficiency by reducing the printer power consumption (as much as 28 percent
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    switches to the following settings: • The printer display is dimmed. • The printer changes to Power Saver mode after ten minutes. • The printer prints on both sides of the paper (duplex) for copy and fax jobs, and for printing in Windows and Mac OS X 10.6 or later (selected models only). To
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    10 (Web only)* * The printer driver for this operating system is available only at http://support.lexmark.com. Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD, all the necessary software was installed
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    Adjust settings for the printer. • Order supplies. • Maintain ink cartridges. • Print a test page. • Register the printer. • Contact technical support. Manage, edit, transfer, and print photos and documents. • Print black or text-only Web pages to save ink. • Schedule automatic printing of Web pages
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    in Mac OS X version 10.5 or earlier) (referred to as AIO Setup Utility) To Adjust the print settings and schedule print jobs. Note: With a document or photo open, choose File > Print to access the Print dialog. • Access the printer utility. • Troubleshoot. • Order ink or supplies. • Contact Lexmark
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    . Lexmark Printer Utility (not available in Mac OS X version 10.6) (referred to as Printer Utility) • Get help with cartridge installation. • Print a test page. • Print an alignment page. • Clean the printhead nozzles. • Order ink or supplies. • Register the printer. • Contact technical support
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    > On-line support 4 From the Web site, select your printer and then download the driver. 5 Install additional or optional software. For Macintosh users In Mac OS X version 10.6 1 From the Finder, navigate to: Applications > select your printer folder > Web Links > Lexmark Software Updates 2 From the
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    Links > Lexmark Software Updates 2 From the Web site, select your printer and then download the driver. In Mac OS X version 10.5 or earlier 1 From the Finder desktop, double-click the printer folder. 2 Double-click the Printer Utility icon. 3 From the Web Links tab, click Customer Support. 4 From
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    the Lexmark Web site at www.lexmark.com. 2 Navigate to: Downloads > Driver Finder > select your printer > select your operating system 3 Download the driver and install the printer software. Note: Updated printer software may be available at http://support.lexmark.com. Using the printer software 25
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    and original documents Loading paper 1 Fan the paper. 2 Center the paper on the paper support. 3 Adjust the paper guides so they rest against the edges of the paper. Note: Do not force paper into the printer. The paper should be flat against the paper support, and the edges should be flush against
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    , photo cards and glossy paper. • You remove all paper from the paper support before inserting banner paper. • You use banner paper designed for inkjet printers. • You place a stack of banner paper on or behind the printer, and feed in the first sheet. • The paper guides rest against the edges of
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    Load up to: 10 envelopes 1 2 Make sure that: • The print side of the envelope is faceup. • The paper guides rest against the edges of the envelopes. • You print the envelopes with Landscape orientation. Note: If you are mailing within Japan, then the envelope can be printed in Portrait orientation
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    up to: 10 iron-on transfers 50 transparencies Make sure that: • You follow the loading instructions on the iron-on transfer packaging. • The print side of the transfer is faceup. • The paper guides rest against the edges of the transfer. • You select Automatic, Normal, or Photo print quality. • The
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    Loading original documents on the scanner glass 1 Open the scanner lid and place the document facedown on the scanner glass. 2 Close the scanner lid. Loading paper and original documents 30
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    For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Select the print quality, the number of copies to print, the type of paper to use, and how the pages should print. 4 Click OK to close any printer software dialogs. 5 Click OK or Print
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    number of copies that you want to print, and then select Collate Copies. 5 Click OK to close any printer software dialogs. 6 Click OK or Print. For Macintosh users 1 With a document open, choose File > Page Setup. 2 From the Page Setup dialog, set the printer, paper size, and orientation. 3 Click OK
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    order, you must first disable two-sided printing. 4 Click OK to close any printer software dialogs. 5 Click OK or Print. For Macintosh users 1 With a document open, choose File > Page Setup. 2 From the Page Setup dialog, set the printer, paper size, and orientation. 3 Click OK. 4 From the menu bar
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    9 Click Print. Printing on both sides of the paper (duplexing) manually For Windows users 1 With a document open, click File  Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click the Advanced tab. 4 From the 2-Sided Printing section, select Manual. Note: The Print Instruction Page to
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    the paper. 3 2 1 6 Repeat steps 1 and 2. 7 From the Print or "Pages to print" pop-up menu, select to print the even-numbered pages. 8 Click Print. Printing documents from a memory card or flash drive (Windows only) To enable the File Print function: • The printer must be connected to a computer
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    the Help for the printer software associated with your operating system. Printing specialty documents Printing envelopes For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Navigate to: Print Setup tab > Paper Type list > select Plain
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    than Quick Print or Draft. 10 Click Print. Tips on loading label sheets • Make sure the top of the label sheet feeds into the printer first. • Make sure the adhesive on the labels does not extend to within 1 mm of the edge of the label sheet. • Make sure the paper guide or paper guides rest against
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    For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Navigate to: Print Setup tab > Paper Size list > select Custom Size 4 Adjust the settings as needed to create a custom size, and then click OK. 5 Click OK to close any printer software
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    printer. • If necessary, connect the memory card to the adapter that came with it. • Make sure that the memory card inserted is supported by the printer. For more information, see "Supported , the memory device, or the printer in the areas shown while actively printing, reading, or writing from the
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    Supported M) Printing photos using the printer control panel 1 Load photo paper. 2 From the printer control panel Print Photos menu, then press the arrow buttons to select the photo size, paper size, paper type, layout, photo effects, and quality of the photos, and to adjust the brightness and color
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    . When you select color or black-only printing, the light near your choice comes on. 8 Press . Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. Printing photos from a memory device using the printer software 1 Load photo paper with the glossy
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    one memory device at a time. Warning-Potential Damage: Do not touch the USB cable, any network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A loss of data can occur. 3 If the PictBridge connection
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    printable side, then see the instructions that came with the paper.) Note: Make sure that the paper matches the size that you selected on the proof sheet. 11 Press the Color/Black button to set a color or black-and-white print. When you select color or black-only printing, the light near your choice
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    your Windows Mobile/Pocket PC PDA, additional third-party software and drivers are required. For more information about the required software, see the documentation for your PDA. Setting up a connection between your printer and a Bluetooth-enabled device Note: The printer does not support printing
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    , press the arrow buttons to scroll to On, and then press . The printer is now ready to accept a connection from a Bluetooth-enabled device. 6 Configure the Bluetooth-enabled device to set up a connection to the printer. For more information, see the documentation for your Bluetooth device. Note: If
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    buttons to enter the four-digit pass key. Press each time you enter a number. Printing from a Bluetooth-enabled device Note: The printer does not support printing files from your computer using a Bluetooth connection. 1 Insert a USB Bluetooth adapter into the USB port. R Bluetooth Bluetooth Dongle
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    jobs Setting your printer as the default printer Your printer should be selected automatically from the Print dialog when you send a print job. If you have to manually select your printer, then it is not the default printer. To set the default printer: For Windows users 1 Click , or click Start
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    or Best. Note: Printing using Quick Print uses less ink and is ideal for printing text documents. Pausing print jobs For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. 4 Right
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    job, then choose the document name, and then click Hold. • If you want to pause all print jobs in the queue, then click Pause Printer or Stop Jobs, depending on your operating system. Resuming print jobs For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box
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    right-click the document name, and then select Cancel. • If you want to cancel all print jobs in the queue, then click Printer > Cancel All Documents. For Macintosh users 1 Click the printer icon on the Dock. 2 From the print queue dialog, choose the job you want to cancel, and then click Delete
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    copies, and then press the Color/Black button to set a color or black-and-white copy. When you select color or black-only printing, the light near your choice comes on. 5 Press . Copying photos 1 Load photo paper. 2 Place a photo facedown on the scanner glass. 3 From the printer control panel, press
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    or enlarge the document or photo as necessary to print a borderless copy on the paper size that you selected. For best results with this resize setting, use photo paper and set the paper type to Photo, or let the printer automatically detect the paper type. 6 Press . Note: After the copy job is
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    on one page You can print the same page image multiple times on one sheet of paper. This option is helpful when creating items such as labels, decals, flyers, and handouts. 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control
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    duplex unit, available only on select printer models, supports letter- and A4-size paper. If you purchased a model without automatic duplex, or if you need to make duplex copies using other paper sizes, then see the instructions for making a duplex copy manually. Note: You cannot make duplex copies
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    Color/Black button to set a color or black-and-white copy. When you select color or black-only printing, the light near your choice comes on. 5 Press to print on one side of the paper scanner glass. 7 Remove the paper from the paper exit tray, and then reload the paper to print the other side of the
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    to scan multiple pages and save them as one file. • To initiate network scanning from the printer, make sure that "Enable network scan to computer" is selected in the General tab of the Scan Center. This is available only in Mac OS X version 10.6. Scanning to a local or network computer 1 Load an
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    Notes: • If the printer is connected only to a local computer, then the printer will automatically download a list of the scan multiple pages and save them as one file. 6 Press to start scanning. The scan is complete when a message appears on the printer control panel indicating that the file
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    printer is connected only to a local computer, then the printer will automatically download the printer software For Windows users One Center. 4 From the "What is being scanned?" menu on the main screen, select Photo. 5 From the "How will the scanned image be used?" pop-up menu, choose To be printed
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    as needed. 10 Click Scan. computer where the OCR application is installed. • Select to scan to the highest resolution. For Windows users 1 Load an original document or from the Finder desktop, double-click the printer folder. 3 Double-click Scan Center or All-In-One Center. 4 From the "What is being
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    mail using the printer software For Windows users 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Navigate to: Printer Home > select your printer > Email
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    black and white? Color is the default for all scans. To scan in black and white, press the Color/Black button on the printer control panel to switch from color to black one. To learn how PINs get assigned to network computers, see the Help for the printer software associated with your operating
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    your computer. The printer downloads this application list from your computer when scanning for the first time. If you do not see the application you want on the list, or if you install new applications on your computer, then update the application list in the printer. Updating the application list
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    Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. Supported network security options The printer supports connected Exactly 10 or
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    that support WPA Printing a network setup page A network setup page lists the configuration settings of the printer, including the IP address and MAC address of the printer. 1 Load plain paper. 2 From the printer Exactly 10 or • Exactly 64 hexadecimal characters your computer is connected to, launch
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    you are using is connected to the same wireless network where you want to set up the printer. For Windows users 1 Close all open software programs. 2 Insert the installation software CD. If the Welcome screen does not appear after a minute, then launch the CD manually: a Click , or click Start
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    instructions on the computer screen for installing a configured printer on a new computer. Interpreting the colors of the Wi-Fi indicator light The colors of the Wi-Fi indicator light show the network status of the printer. • Off means one of the following: - The printer is turned off or is powering
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    Connect to another wireless network. For Windows guide that came with the box, or from the box Web page. If you have already changed the key for your wireless network, use the key you created. 4 Follow the instructions on your screen to complete installation. Assigning a static IP address The printer
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    . 2 Click Set up a connection or network > Set up a wireless ad-hoc (computer-to-computer) network > Next. 3 Follow the instructions for setting up a wireless ad hoc network. As part of the setup: a Create a network name or SSID for the network between the computer and your printer. b Write down the
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    Windows Control Panel and any remaining windows. 5 Insert the installation software CD, and follow the directions for wireless installation. Note: Do not connect the installation or network cables until instructed to do so by the setup software give your wireless network. 10 Write down the network
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    for wireless installation. Note: Do not connect the installation or network cables until instructed to do so by the setup software. 21 When the available networks are displayed, provide the network name and the security information you created. The installer will configure the printer for use
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    PIN. Switching between USB and wireless connections (Windows only) You can change the way you access your printer, depending on your needs. The following procedures assume that you have configured your printer for one type of connection and that the printer drivers are installed on the computer. See
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    assume that you have configured your printer for one type of connection. See related topics on troubleshooting-specific connection types if you encounter difficulties during configuration. Switching to a wireless connection 1 Close all open applications. 2 Insert the installation software CD. If the
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    by enabling File and Print Sharing. See the Windows documentation for instructions on enabling File and Print Sharing. b Install the printer software on all computers that will print to the printer. 2 Identify the printer: a On the computer that is attached to the printer, do one of the following
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    10.3 or later use any printer connected to your Macintosh computer, double-click Sharing your printer with Mac OS X users. or To let Windows computers on the network use any printer connected to your Macintosh computer, double-click Sharing your printers with Windows users. 5 Follow the instructions
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    was installed with your network adapter. If you are unable to locate your SSID using either of these methods, contact your system support person. What is a network? A network is a collection of devices such as computers, printers, Ethernet hubs, wireless access points, and routers connected together
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    your system support person. Note connected by cables and/or have wireless network adapters built in or installed in them. There are many different ways a network can be set up. Four common examples appear below. Note: The printers in the following diagrams represent printers with internal print
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    . Note: Most computers can connect to only one wireless network at a time. If you access the Internet over a wireless connection, you will lose Internet access if you are connected to an ad hoc network. Why do I need an installation cable? When setting up the printer on your wireless network, the
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    printer. This connection allows you to configure the printer for a networked or locally attached installation printer. 3 Continue following the on-screen instructions. How are infrastructure and ad hoc networks different? Wireless networks can operate in one printer equipped with a wireless print
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    printer network setup page indicates how strongly a transmitted signal is being received. Many factors can affect the signal strength. One the connectivity of the printer with the network during configuration. When you installed the wireless adapter in your computer, the adapter software probably
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    strength is a problem between your access point and the printer, try one or more of using microwaves and cordless phones when printing over your wireless network. If part of the wireless signal when it passes through them, and certain types of objects absorb enough to cause communications problems
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    is not on the same wireless network as the computer, then you will not be able to print wirelessly. The SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network. For Windows users 1 Obtain the SSID of the network that the computer is
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    same time? Yes, the printer supports a simultaneous USB and network connection. The printer can be configured in the following ways: • Locally attached (connected to a computer using a USB cable) • Wireless network • Wireless network and locally attached simultaneously What is a MAC address? A Media
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    is called the Media Access Control (MAC) address. When installing the printer on a network, make sure you select the printer with the correct MAC address. The MAC address label is located inside the printer. MAC: XX XX XX XX XX XX The MAC address of the internal print server is a series of letters
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    menu, choose About This Mac. 2 Click More Info. 3 From the Contents pane, choose Network. 4 If you are connected over a wireless network, choose AirPort from the Active Services list. How to locate a printer IP address • You can locate the printer IP address by viewing the printer network setup page
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    A wireless access point (wireless router) can be configured with as many as four WEP keys. Only one key is used on the network at a time, however. The keys are numbered, and the number point. Select the same key index on your printer as you are using on your wireless access point. Networking 85
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    each cartridge. Using the printer software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Navigate to: Printer Home > select your printer > Maintenance tab > Check ink levels For Macintosh users In Mac OS X version 10
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    Mac OS X version 10.5 or earlier. 1 Load plain, unmarked paper. 2 From the Finder desktop, double-click the printer folder. 3 Double-click the Printer Utility icon. 4 From the Maintenance tab, click Print Alignment Page. 5 Follow the instructions on the computer screen. If you aligned the cartridges
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    Deep Clean Printhead, and then press . 3 Press . A cleaning page prints. Using the printer software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Navigate to: Printer Home > Maintenance > Clean cartridges A cleaning
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    outside of the printer, making sure to remove any ink residue that has accumulated on the paper exit tray. Warning-Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer. 5 Make sure the printer is dry before beginning a new print job. Cleaning the scanner glass
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    any errors. • Check for paper jam messages, and clear any jams. • Check the ink cartridges, and install new cartridges if necessary. • Use the Service Center to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back on. Using the
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    " on page 95 • "Cannot print through USB" on page 95 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press
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    the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until it clicks. 5 Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Troubleshooting 92
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    power supply from the printer, and then reinsert it. 3 Plug the power cord into the wall outlet, and then turn on the printer. Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE INK
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    may have connected to a defective port. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink
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    then wait 10 seconds. 2 Insert the power cord into the wall outlet, and then turn on the printer. If this problem persists, then check our Web site for updates for your printer software or firmware. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the
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    THE PRINTER SOFTWARE Jams and misfeeds troubleshooting • "Paper jam in the printer" on page 96 • "Paper jam in the paper support" on page 97 • "Paper jam in the duplex unit" on page 97 • "Paper or specialty media misfeeds" on page 98 Paper jam in the printer Note: The parts inside the printer are
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    while removing it. 4 Press to turn the printer back on. Paper jam in the paper support Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. 1 Press to turn off the printer. 2 Firmly grasp the paper, and then gently pull it out. Note: Be
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    sure which side is the printable side, see the instructions that came with the paper.) • Check the loading instructions for your paper or specialty media. REMOVE EACH PAGE AS IT IS PRINTED ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER Print troubleshooting • "Poor quality at the edges of the page
  • Lexmark Impact S301 | User's Guide - Page 99
    or Quality & Media. • From the Paper Type pop-up menu, choose a paper type. • From the Print Quality pop-up menu, choose Photo or Best. 5 Click Print. Streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following
  • Lexmark Impact S301 | User's Guide - Page 100
    THE INK LEVELS Replace low or empty ink cartridges. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on the printed
  • Lexmark Impact S301 | User's Guide - Page 101
    image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY USE A CLEARER VERSION OF THE
  • Lexmark Impact S301 | User's Guide - Page 102
    THE PRINTER SOFTWARE THAT MATCHES THE LOADED PAPER MAKE SURE THE ORIGINAL SIZE SETTING MATCHES THE SIZE OF THE DOCUMENT YOU ARE SCANNING Scan was not successful If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE USB CONNECTION
  • Lexmark Impact S301 | User's Guide - Page 103
    COMPUTER ARE CONNECTED TO THE SAME NETWORK MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER MAKE SURE "ENABLE NETWORK SCAN TO COMPUTER" IS SELECTED IN THE GENERAL TAB OF THE SCAN CENTER (MACINTOSH ONLY) Notes: • This is available only in Mac OS X version 10.6. • If you
  • Lexmark Impact S301 | User's Guide - Page 104
    from the computer or the computer from the printer. Cannot print documents from a memory card or flash drive If the "Memory card troubleshooting checklist" does not solve the problem, then try the following: CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable
  • Lexmark Impact S301 | User's Guide - Page 105
    Wi-Fi indicator light is blinking orange during installation" on page 114 • "Wireless print server not installed" on page 118 • "'Communication not available' message displays when printing wirelessly" on page 118 • "Communication with printer lost when connected to Virtual Private Network (VPN)" on
  • Lexmark Impact S301 | User's Guide - Page 106
    uninstalling and reinstalling the software. Before you reinstall the software, check the troubleshooting checklist, and then do the following: TURN THE ACCESS POINT (WIRELESS ROUTER) OFF AND THEN BACK ON Wait one minute for the printer and computer to reestablish the connection. This can sometimes
  • Lexmark Impact S301 | User's Guide - Page 107
    having trouble printing, then try placing the computer and printer no more than 100 feet apart. CHECK THE WIRELESS SIGNAL QUALITY Print a network setup page and check the signal quality. If the signal quality is listed as good or excellent, then another factor is causing the problem. Troubleshooting
  • Lexmark Impact S301 | User's Guide - Page 108
    your wireless network, then you must add the printer MAC address to the list of addresses allowed to connect to the access point. • If you set print wirelessly. The SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network. For Windows
  • Lexmark Impact S301 | User's Guide - Page 109
    Mac OS X version 10.4 or earlier 1 From the Finder, navigate to: Applications > Internet Connect > AirPort The SSID of the network that the computer is connected WIRELESS PRINTING THROUGH AIRPORT The printer supports wireless printing only through AirPort base stations for Mac OS X version 10.5 or
  • Lexmark Impact S301 | User's Guide - Page 110
    updated version of the printer software on our Web site. For more information, see "Installing the printer software" in the User's Guide. You can access the User's Guide from the link at the bottom of the installation screen. RECONNECT THE POWER SUPPLY 1 Turn off the printer. 2 Unplug the power cord
  • Lexmark Impact S301 | User's Guide - Page 111
    may be a problem with your computer and its USB support. The computer must recognize the USB connection in order for installation to work. Cannot print and there is a firewall on the computer Third-party (non-Microsoft) firewalls can interfere with wireless printing. If the printer and computer are
  • Lexmark Impact S301 | User's Guide - Page 112
    Press Enter, or click OK. The printer folder opens. 4 Right-click the new printer; from the menu, select Use Printer Online. 5 Close the Printers or Printers and Faxes window and try printing again. SELECT THE WIRELESS PRINTER You may need to select the wireless printer from your computer to use the
  • Lexmark Impact S301 | User's Guide - Page 113
    network depends on many factors, including the abilities of your router and network adapters. If you are having trouble printing, try placing the computer and printer no more than 100 feet apart. You can find the strength of the network signal on the printer network setup page. Troubleshooting 113
  • Lexmark Impact S301 | User's Guide - Page 114
    in the MAC address filter list. This will allow the printer to operate on the network. Wi-Fi indicator light is blinking orange during installation When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networking but cannot connect to the
  • Lexmark Impact S301 | User's Guide - Page 115
    that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. For more information, see "How do I find the MAC address?" on page 83. PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING For Windows users 1 Obtain the IP
  • Lexmark Impact S301 | User's Guide - Page 116
    can use Network Diagnostics to help resolve the problem. MAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER For Windows users 1 Obtain the printer IP address. a From the printer, print a network setup page. For more information, see the User's Guide. b In the TCP/IP section, look for Address
  • Lexmark Impact S301 | User's Guide - Page 117
    program folder from the list. 3 Navigate to: Printer Home > select your printer > Settings tab > Wireless setup utility Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. 4 Follow the instructions on the computer screen
  • Lexmark Impact S301 | User's Guide - Page 118
    Follow the instructions on the computer screen. Wireless print server not installed You may see a message during installation indicating that the printer does not have a wireless print server installed. If you are sure the printer is capable of wireless printing, try the following: CHECK POWER Make
  • Lexmark Impact S301 | User's Guide - Page 119
    you select the right printer port. 8 Click OK, and then try to print again. MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED Note: This solution applies to Windows users only 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. Troubleshooting 119
  • Lexmark Impact S301 | User's Guide - Page 120
    . If you do not have a VPN Client software installed, check the connections manually using the Windows VPN Client. If you would like to have the ability to connect to your local network and to a VPN at the same time, the system support person for the VPN must enable split tunneling. Be aware
  • Lexmark Impact S301 | User's Guide - Page 121
    SSID that the router was originally configured by the manufacturer to use. Using the default SSID can cause problems when more than one network is operating in the same area with the same SSID. The printer or computer may attempt to attach to the wrong network, although it will appear to be trying
  • Lexmark Impact S301 | User's Guide - Page 122
    firmware updates and other advice from the manufacturer. Check the manual that came with your wireless router if you are not sure how to reach the manufacturer Web site. CHECK FOR WIRELESS ADAPTER UPDATES If you are having trouble printing from one . If this solves the problem, you may want to
  • Lexmark Impact S301 | User's Guide - Page 123
    in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. If you don't have access to
  • Lexmark Impact S301 | User's Guide - Page 124
    is a trademark of Lexmark International, Inc. Mac and the Mac logo are trademarks of installation software CD. Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
  • Lexmark Impact S301 | User's Guide - Page 125
    this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY dBA Printing 50 dBA Scanning 35 dBA Copying 47 dBA Ready inaudible Values are subject to change. See www.lexmark.com for
  • Lexmark Impact S301 | User's Guide - Page 126
    the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the configured when shipped by Lexmark. Power consumption Product power consumption The following table documents the power consumption characteristics of
  • Lexmark Impact S301 | User's Guide - Page 127
    10.31 Scanning The product is scanning hard-copy documents. 9.37 Ready The product is waiting for a print job. 6.95 Power power, then to completely stop product power consumption, disconnect the power supply cord The authorized representative is: Lexmark International Technology Hungária Kft
  • Lexmark Impact S301 | User's Guide - Page 128
    Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International
  • Lexmark Impact S301 | User's Guide - Page 129
    to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified
  • Lexmark Impact S301 | User's Guide - Page 130
    Service. This equipment may not provide for the effective hand-over of a call to another device connected to one call attempt and the beginning of another. Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed
  • Lexmark Impact S301 | User's Guide - Page 131
    der Schweiz Zeitsteuertakte übertragen werden. Die Verwendung des Lexmark Filters ist obligatorisch, da in allen analogen Telefonleitungen in or proximity card readers. Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of
  • Lexmark Impact S301 | User's Guide - Page 132
    . To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. The installer of this radio equipment must ensure that
  • Lexmark Impact S301 | User's Guide - Page 133
    International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available
  • Lexmark Impact S301 | User's Guide - Page 134
    šuje, že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Deutsch Hiermit erklärt
  • Lexmark Impact S301 | User's Guide - Page 135
    of ink. A variable amount of ink will remain in the cartridge when replacement is required. After this single use, the license to use the print cartridge terminates, and the used cartridge must be returned only to Lexmark for remanufacturing, refilling or recycling. If I buy another cartridge in
  • Lexmark Impact S301 | User's Guide - Page 136
    apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program. The Software Program may include internet links
  • Lexmark Impact S301 | User's Guide - Page 137
    , its affiliates, and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you. Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide
  • Lexmark Impact S301 | User's Guide - Page 138
    with the terms of this License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement
  • Lexmark Impact S301 | User's Guide - Page 139
    68 creating using Windows 68 additional computers installing wireless printer 65 AliceBox 66 aligning the printhead 87 appliances wireless network 80 application list downloading 62 updating 62 assigning IP address 84 B banner paper 27 bidirectional communication enabling 118 black and white
  • Lexmark Impact S301 | User's Guide - Page 140
    64 infrastructure network 78 ink conserving 6 ink cartridge access 10 ink cartridges ordering 11 replacing 12 using genuine Lexmark 11 ink levels checking 86 inserting a memory card or flash drive 39 installation cable 77, 78 installing network printer 84 installing optional software 23 installing
  • Lexmark Impact S301 | User's Guide - Page 141
    respond 95 printer printing blank pages 94 printer problems, basic solutions 90 printer software installing 25 uninstalling 24 printer, setting as default 47 printhead aligning 87 printhead access 10 printhead error 91 printhead nozzles cleaning 88 printing collate 32 custom-size paper 38 documents
  • Lexmark Impact S301 | User's Guide - Page 142
    does not respond 95 printer printing blank pages 94 printhead error 91 software did not install 93 shared printing 74 sharing printer in Windows 73 software Service Center 90 software did not install 93 software updates checking 23 enabling 23 software, optional finding, installing 23 SSID ad hoc
  • Lexmark Impact S301 | User's Guide - Page 143
    not print 93 printer does not respond 95 printer printing blank pages 94 printhead error 91 software did not install 93 troubleshooting, wireless cannot print over wireless network 106 changing wireless settings after installation (Mac) 67 changing wireless settings after installation (Windows) 67
  • Lexmark Impact S301 | User's Guide - Page 144
    Wi-Fi indicator light is still orange 113 Wi-Fi indicator description of colors 66 light is not lit 111 Wi-Fi indicator light is blinking orange 114 Wi-Fi indicator light is green printer does not print 111 Wi-Fi indicator light is still orange 113 Wi-Fi Protected Setup 71 using 74
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Impact S300 Series User's Guide
November 2010
www.lexmark.com
Machine type(s):
4443
Model(s):
101, 10E, 11n, 1En