Lexmark Impact S305 User's Guide

Lexmark Impact S305 Manual

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  • Lexmark Impact S305 | User's Guide - Page 1
    Impact S300 Series User's Guide November 2010 Machine type(s): 4443 Model(s): 101, 10E, 11n, 1En www.lexmark.com
  • Lexmark Impact S305 | User's Guide - Page 2
    choosing this printer!...6 Minimizing your printer's environmental impact 6 Finding information about the printer...7 Understanding the parts of the printer...9 Ordering and replacing supplies 11 Ordering ink cartridges...11 Using genuine Lexmark ink cartridges...11 Replacing ink cartridges...12
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    copies using the printer control panel 53 Repeating an image on one page...53 Copying multiple pages on one sheet...54 Making printer software 60 Scanning to a PDF...60 Scanning FAQ...61 Canceling scan jobs...62 Networking 63 Installing the printer on a wireless network 63 Advanced wireless
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    Using the Service Center to solve printer problems 90 If Troubleshooting does not solve your problem 90 Setup troubleshooting...90 Jams and misfeeds troubleshooting...96 Print troubleshooting...98 Copy and scan troubleshooting...101 Memory card troubleshooting...103 Wireless troubleshooting...105
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    of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. Refer service or repairs, other than those described in the user documentation, to a professional
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    printer, read the User's Guide carefully, and make sure you check the latest updates on our Web site. We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If you do encounter any problems along the way, one of our knowledgeable support
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    your ink printer Publications What are you looking for? Initial setup instructions: • Connecting the printer • Installing the printer software Find it here Setup documentation The setup documentation came with the printer and is also available on the Lexmark Web site at http://support.lexmark
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    problems Help using the printer software The latest supplemental information, updates, and online technical support: • Troubleshooting hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E-mail support Telephone support Find it here User's Guide
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    .lexmark.com. • Rest of the world-See the printed warranty that came with your printer. Understanding the parts of the printer 11 10 1 2 9 3 8 4 7 5 6 Use the To 1 Paper support Load paper. 2 Paper guide adjustment lever Adjust the paper guides. 3 Wi-Fi indicator Check wireless
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    : The duplex unit is available only on select models. 4 USB port Connect the printer to a computer using a USB cable. Warning-Potential Damage: Do not touch the in the printer. 6 Ink cartridge access Install, replace, or remove ink cartridges. 7 Scanner unit • Access the ink cartridges and
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    magenta color cartridge 108XL 108XLA 1 Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling. 2 Available only on the Lexmark Web site at www.lexmark.com. Using genuine Lexmark ink cartridges Lexmark printers, ink cartridges
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    by non-Lexmark ink or ink cartridges. Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones, or the ink remaining in the printhead nozzles may dry out. 1 Turn on your printer. 2 Open the
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    the protective cap to avoid exposing the ink to air. 6 Close the printer. Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Item USB cable For more information, go to www.lexmark.com. Part Number 1021294 Paper Paper size
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    type you want to recycle, and then select your country or region from the list. 3 Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in a Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to
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    to switch to Power Saver mode. Press and hold for three seconds to turn off the printer. Access the copy menu and make copies. 3 Scan button Access the scan menu and scan documents. 4 Photo button 5 Color/Black 6 Start button 7 2-Sided/Eco-Mode Access the photo menu and print photos. Switch to
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    submenu item that appears on the display. 12 Back button • Return to the previous screen. • Exit from one menu level to a higher one. 13 Setup button Access the setup menu and change printer settings. Note: The Copy, Scan, and Photo button lights are off when this button is selected. Changing
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    card or flash drive is removed. • Photo Effects • Photo Size • Layout • Quality To change the temporary settings into new default settings 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults, and then press . 3 Press the arrow buttons to scroll to Set Defaults
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    automatically switches to the following settings: • The printer display is dimmed. • The printer changes to Power Saver mode after ten minutes. • The printer prints on both sides of the paper (duplex) for copy and fax jobs, and for printing in Windows and Mac OS X 10.6 or later (selected models
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    Web only)* • Linux Fedora 10 (Web only)* * The printer driver for this operating system is available only at http://support.lexmark.com. Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD, all the necessary
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    wireless printer on a wireless network. • Change the wireless settings of the printer. Note: This program is installed automatically with the printer software if the printer has wireless capability. • Troubleshoot the printer. • Access the printer maintenance functions. • Contact technical support
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    : With a document or photo open, choose File > Print to access the Print dialog. • Access the printer utility. • Troubleshoot. • Order ink or supplies. • Contact Lexmark. • Check the printer software version installed on the computer. • Scan photos and documents. • Customize settings for scan jobs
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    nozzles. • Order ink or supplies. • Register the printer. • Contact technical support. Wireless Setup Assistant (in Mac OS X version 10.6) Set up the printer on a wireless network. or Note: This application is automatically installed with the printer Lexmark Wireless Setup Assistant (in
  • Lexmark Impact S305 | User's Guide - Page 23
    Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Navigate to: Printer Home > select your printer > Support tab > On-line support printer folder > Web Links > Lexmark Software Updates 2 From the Web site, select your printer
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    3 Navigate to: Printer Home > select your printer > Support tab > Check for Software Updates 4 Follow the instructions on the computer screen. For Macintosh users In Mac OS X version 10.6 1 From the Finder, navigate to: Applications > select your printer folder > Web Links > Lexmark Software Updates
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    icon on the desktop. 3 Double-click Install. 4 Follow the instructions on the installation dialog. Using the Internet 1 Go to the Lexmark Web site at www.lexmark.com. 2 Navigate to: Downloads > Driver Finder > select your printer > select your operating system 3 Download the driver and install the
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    rest against the edges of the paper. Note: Do not force paper into the printer. The paper should be flat against the paper support, and the edges should be flush against both paper guides. 4 From the printer control panel, select or confirm your paper settings. Loading paper and original documents
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    paper. • You remove all paper from the paper support before inserting banner paper. • You use banner paper designed for inkjet printers. • You place a stack of banner paper on or behind the printer, and feed in the first sheet. • The paper guides rest against the edges of the paper. • You select
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    not listed, and set the left and right margins so your envelope is correctly positioned. • The print side of the label is faceup. • The paper guides rest against the edges of the paper. • You select Automatic, Normal, or Photo print quality. Note: Draft mode is available but is not recommended for
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    follow the loading instructions on the iron-on transfer packaging. • The print side of the transfer is faceup. • The paper guides rest against the press . c Press the arrow buttons to select the default paper type for the printer, and then press . • If you want to set the default photo print size
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    Loading original documents on the scanner glass 1 Open the scanner lid and place the document facedown on the scanner glass. 2 Close the scanner lid. Loading paper and original documents 30
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    is enough ink in the ink cartridges. • Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Select the print quality, the number of copies to print, the type of paper to use, and how the pages should print. 4 Click OK to close any printer
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    you are printing multiple copies. • To prevent smudging when printing photos, remove each photo as it exits the printer, and then let it dry before stacking. For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Navigate to: Print Setup
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    Reverse page order option. 8 Click Print. Printing multiple pages on one sheet For Windows users 1 With a document open, click File > Print. 2 each page. 5 Adjust other settings as needed. 6 Click OK to close any printer software dialogs. 7 Click OK or Print. For Macintosh users 1 With a document
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    Windows users 1 With a document open, click File  Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click the Advanced tab. 4 From the 2-Sided Printing section, select Manual. Note: The Print Instruction Page to Assist in Reloading item is selected automatically. 5 Click OK. The printer
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    or flash drive (Windows only) To enable the File Print function: • The printer must be connected to a computer through a USB cable or through a network. • The printer and the computer must be on. • The memory card or flash drive must contain document files that are supported by the printer. For more
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    keypad. • To assign a computer name and a PIN to the computer, see the Help for the printer software associated with your operating system. Printing specialty documents Printing envelopes For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup
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    Printing labels For Windows users 1 With a • Make sure the top of the label sheet feeds into the printer first. • Make sure the adhesive on the labels does not extend the edge of the label sheet. • Make sure the paper guide or paper guides rest against the edges of the label sheet. • Use full
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    For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Navigate to: Print Setup tab > Paper Size list > select Custom Size 4 Adjust the settings as needed to create a custom size, and then click OK. 5 Click OK to close any printer software
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    . • If necessary, connect the memory card to the adapter that came with it. • Make sure that the memory card inserted is supported by the printer. For more information, see "Supported memory cards and file types" on page 40. • The flash drive uses the same port that is used for a PictBridge camera
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    Supported memory cards and file types Memory • xD-Picture Card (Type M) Printing photos using the printer control panel 1 Load photo paper. 2 From the printer control panel, press . 3 Insert a memory card, flash and color effects of the photos. Press each time you make a selection. Printing 40
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    If the printer is using a USB connection • For Windows users Fast Pics launches automatically when you insert the memory device. Follow the instructions on the the instructions on the computer screen to transfer the photos to the computer or to print. If the printer is using a Wireless connection
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    , then the camera is detected as a flash drive, or an error message will be displayed on the printer control panel. For more information, see the camera documentation. • The printer reads only one memory device at a time. Warning-Potential Damage: Do not touch the USB cable, any network adapter, any
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    Press . The proof sheet prints. 7 Follow the instructions on the proof sheet to select which photos to print, appears on the display. 9 Press . The printer scans the proof sheet. 10 Load photo paper Press the Color/Black button to set a color or black-and-white print. When you select color or black
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    your Windows Mobile/Pocket PC PDA, additional third-party software and drivers are required. For more information about the required software, see the documentation for your PDA. Setting up a connection between your printer and a Bluetooth-enabled device Note: The printer does not support printing
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    Discovery, and then press . 5 Make sure Discovery is set to On. If necessary, press the arrow buttons to scroll to On, and then press . The printer is now ready to accept a connection from a Bluetooth-enabled device. 6 Configure the Bluetooth-enabled device to set up a connection to the
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    to enter the four-digit pass key. Press each time you enter a number. Printing from a Bluetooth-enabled device Note: The printer does not support printing files from your computer using a Bluetooth connection. 1 Insert a USB Bluetooth adapter into the USB port. R Bluetooth Bluetooth Dongle Connected
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    job. If you have to manually select your printer, then it is not the default printer. To set the default printer: For Windows users 1 Click , or click Select the printer from the Default Printer pop-up menu, or select the printer and click Make Default. Changing the printing mode To conserve ink, you
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    ink and is ideal for printing text documents. For Macintosh users 1 With a document open, choose File > Print. 2 From the printer pop-up menu, choose the printer Printing using Quick Print uses less ink and is ideal for printing text documents. Pausing print jobs For Windows users 1 Click , or click
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    document name, and then click Hold. • If you want to pause all print jobs in the queue, then click Pause Printer or Stop Jobs, depending on your operating system. Resuming print jobs For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control
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    click the document name, and then select Cancel. • If you want to cancel all print jobs in the queue, then click Printer > Cancel All Documents. For Macintosh users 1 Click the printer icon on the Dock. 2 From the print queue dialog, choose the job you want to cancel, and then click Delete. Printing
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    Tips for copying • When using the ADF, adjust the paper guide on the ADF to the width of the original document. printer control panel, press . 4 Press the arrow buttons to select the number of copies, and then press the Color/Black button to set a color or black-and-white copy. When you select color
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    press , and then press the arrow buttons to select the desired custom percent value. Press to save the setting. • If you select Borderless, then the printer will reduce or enlarge the document or photo as necessary to print a borderless copy on the paper size that you selected. For best results with
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    the same page image multiple times on one sheet of paper. This option is helpful when creating items such as labels, decals, flyers, and handouts. 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, press . 4 Press until
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    sheet of paper. You may choose to copy one, two, or four page images on a printer models, supports letter- and A4-size paper. If you purchased a model without automatic duplex, or if you need to make duplex copies using other paper sizes, then see the instructions for making a duplex copy manually
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    then press the Color/Black button to set a color or black-and-white copy. When you select color or black-only printing, the light near your choice comes on. 5 Press to print on one side of copy jobs To cancel a copy job, press . Scanning stops and the printer returns to the previous menu. Copying 55
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    ). Tips for scanning • When using the ADF, adjust the ADF paper guide to the width of the original document. • When using the scanner glass want to scan multiple pages and save them as one file. • To initiate network scanning from the printer, make sure that "Enable network scan to computer"
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    . Note: Select the PDF file type if you want to scan multiple pages and save them as one file. 6 Press to start scanning. The scan is complete when a message appears on the printer control panel indicating that the file you scanned has been saved. Scanning photos into an editing application Using
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    scan appears within the application as a new file. Using the printer software For Windows users 1 Load a photo or photos facedown on the scanner glass , or from the Finder desktop, double-click the printer folder. 3 Double-click Scan Center or All-In-One Center. 4 From the "What is being scanned?"
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    application is installed. • Select to scan to the highest resolution. For Windows users 1 Load an original document faceup into the ADF or facedown on , or from the Finder desktop, double-click the printer folder. 3 Double-click Scan Center or All-In-One Center. 4 From the "What is being scanned?"
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    Finder, or from the Finder desktop, double-click the printer folder. 3 Double-click Scan Center or All-In-One Center. 4 From the "What is being scanned?" area attached. 8 Compose your e-mail message. Scanning to a PDF For Windows users 1 Load an original document faceup into the ADF or facedown on
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    or from the Finder desktop, double-click the printer folder. 3 Double-click Scan Center or All-In-One Center. 4 From the "What is being and white? Color is the default for all scans. To scan in black and white, press the Color/Black button on the printer control panel to switch from color to black
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    application list, and how do I update it? When you scan a file, you can choose which application to use to open it on your computer. The printer downloads this application list from your computer when scanning for the first time. If you do not see the application you want on the list
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    Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. Supported network security options The printer supports three wireless security
  • Lexmark Impact S305 | User's Guide - Page 64
    on infrastructure networks with wireless access points and network cards that support WPA. Most newer wireless network equipment also printer on a wireless network To set up the printer for wireless printing, you need to know: • The name of your wireless network. This is also known as the Service
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    icon on the desktop. 3 Double-click Install. 4 Follow the instructions on the installation dialog to set up the printer. Installing the printer on other computers Once the printer is set up on the wireless network, it can be accessed wirelessly by any other computer on the network. However, you will
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    of the Wi-Fi indicator light The colors of the Wi-Fi indicator light show the network status of the printer. • Off means one of the following: - The printer is turned off or is powering up. - The printer is not connected to a wireless network and is in Power Saver mode. In Power Saver mode, the
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    successfully assigned. For more information, contact your system support person. Changing wireless settings after installation To change wireless settings on the printer, such as the configured network and the security key, do the following: For Windows users 1 Click or Start. 2 Click All Programs
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    that came with your computer. • The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc wireless network will keep it from working on any other wireless network, either ad hoc or infrastructure. In Windows Vista or later 1 Click > Control Panel
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    configured for the ad hoc network. 4 Close the Windows Control Panel and any remaining windows. 5 Insert the installation software CD, and follow the directions for wireless installation. Note: Do not connect the installation or network cables until instructed to do so by the setup software. 6 When
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    created. The installer will configure the printer for use with your computer. 22 Store a copy of your network name and security information in a safe place for future reference. In Windows 2000 • Refer to the documentation that came with your wireless network adapter for information on configuring
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    . 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Navigate to: Printer Home > select your printer > Settings tab > Wireless setup utility 4 Follow the instructions on the computer screen. Note: Windows Vista computers may need to be reconnected to the ad
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    Extras > Lexmark Setup Assistant. 4 Follow the instructions on the computer screen for configuring the printer wirelessly. Note: There is no need to remove the USB cable connecting the printer to the computer during wireless configuration. Switching to a local (USB) connection 1 Attach one end of
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    the printer over a wireless connection. Sharing a printer in a Windows environment 1 Prepare the computers to share the printer: a Make all computers printing to the printer accessible through Network Neighborhood by enabling File and Print Sharing. See the Windows documentation for instructions on
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    to your Macintosh computer, double-click Sharing your printers with Windows users. 5 Follow the instructions on the computer screen. Note: Windows users should see the Windows documentation for information on adding a network printer connected to a Macintosh computer. Networking FAQ What is
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    , and are unable to locate the information in the manual, contact your system support person. What is an SSID? A Service Set Identifier (SSID) is the name that identifies a wireless network. All devices on the network must know the SSID of the wireless network or they will not be able to communicate
  • Lexmark Impact S305 | User's Guide - Page 76
    access point, or consult your system support person. Note: The WEP key or WPA passphrase is not the same as the password for the wireless access point. The password allows you to access the wireless access point settings. The WEP key or WPA passphrase allows printers and computers to join your
  • Lexmark Impact S305 | User's Guide - Page 77
    access • A computer is directly connected to a printer without going through a wireless router. • This configuration is referred to as an ad hoc network. • The network has no connection to the Internet. Note: Most computers can connect to only one wireless network at a time. If you access the
  • Lexmark Impact S305 | User's Guide - Page 78
    may be horizontal or vertical. 2 Attach the small, square connector to the printer. 3 Continue following the on-screen instructions. How are infrastructure and ad hoc networks different? Wireless networks can operate in one of two modes: infrastructure or ad hoc. In infrastructure mode, all devices
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    and receive radio signals. The signal strength listed on the printer network setup page indicates how strongly a transmitted signal is being received. Many factors can affect the signal strength. One factor is interference from other wireless devices or other devices such as microwave ovens. Another
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    conditions. If you think signal strength is a problem between your access point and the printer, try one or more of the following: Notes: • printer closer to the computer if they seem to have trouble communicating. MOVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT/WIRELESS ROUTER If the printer
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    network as the computer, then you will not be able to print wirelessly. The SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network. For Windows users 1 Obtain the SSID of the network that the computer is connected to: a Type the IP
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    connection at the same time? Yes, the printer supports a simultaneous USB and network connection. The printer can be configured in the following ways: • Locally attached (connected to a computer using a USB cable) • Wireless network • Wireless network and locally attached simultaneously What is
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    must be included in the MAC filter list. What is an IP address? An IP address is a unique number used by devices (such as a wireless printer, computer, or wireless access point) on an IP network to locate and communicate with each other. Devices on an IP network can communicate with each other only
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    box, type cmd. 3 Press Enter, or click OK. The Command Prompt window opens. 4 Type ipconfig, and then press Enter. The IP address appears wireless network, choose AirPort from the Active Services list. How to locate a printer IP address • You can locate the printer IP address by viewing the printer
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    of a key is referred to as its key index. All devices on the wireless network must be configured to use the same key index when multiple WEP keys are configured on the wireless access point. Select the same key index on your printer as you are using on your wireless access point. Networking 85
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    turn on if it is turned off. Checking ink levels Using the printer control panel 1 From the printer control panel, navigate to: > Maintenance > > 2 Press the arrow buttons to check the ink level in each cartridge. Using the printer software For Windows users 1 Click or Start. 2 Click All Programs or
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    . Using the printer software For Windows users 1 Load plain paper. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Navigate to: Printer Home > select your printer > Maintenance tab > Align cartridges 5 Follow the instructions on the
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    then press . 3 Press . A cleaning page prints. Using the printer software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Navigate to: Printer Home > Maintenance > Clean cartridges A cleaning page prints. For Macintosh
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    . Warning-Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the printer. 4 Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper exit tray. Warning-Potential Damage: Using a damp cloth to clean the
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    All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles
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    page 95 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults, and
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    the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until it clicks. 5 Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Troubleshooting 92
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    LISTED ON THE PRINTER BOX TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on, and then open the printer
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    the USB cable. • For a printer that is wirelessly connected, see the Wireless troubleshooting section. MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer. Note: Make sure the printer is not in Power
  • Lexmark Impact S305 | User's Guide - Page 95
    . Note: Do not remove the alignment page until printing is finished. Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE If the power light is blinking on
  • Lexmark Impact S305 | User's Guide - Page 96
    Note: If you continue to have problems, then try another USB port on the computer. port. MAKE SURE THE USB PORT IS ENABLED IN WINDOWS 1 Click , or click Start and then click PRINTER SOFTWARE Jams and misfeeds troubleshooting • "Paper jam in the printer" on page 96 • "Paper jam in the paper support
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    to tear the paper while removing it. 4 Press to turn the printer back on. Paper jam in the paper support Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. 1 Note: Be careful not to tear the paper while removing it. Troubleshooting 97
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    sure which side is the printable side, see the instructions that came with the paper.) • Check the loading instructions for your paper or specialty media. REMOVE EACH PAGE AS IT IS PRINTED ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER Print troubleshooting • "Poor quality at the edges of the page
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    mm (0.5 in.) SELECT THE BORDERLESS PRINT FEATURE For Windows users 1 With a document or photo open, click b From the "Format for" pop-up menu, choose your printer. c From the Paper Size pop-up menu, choose a troubleshoot" checklist does not solve the problem, then try one or more of the following
  • Lexmark Impact S305 | User's Guide - Page 100
    image, then contact technical support. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the RAM. SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING
  • Lexmark Impact S305 | User's Guide - Page 101
    unit. Poor copy or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY USE
  • Lexmark Impact S305 | User's Guide - Page 102
    or photos If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER SELECT A PAPER SIZE FROM THE PRINTER SOFTWARE THAT MATCHES THE LOADED PAPER MAKE
  • Lexmark Impact S305 | User's Guide - Page 103
    ARE NOT BEING USED USE A LOWER SCANNING RESOLUTION Cannot scan to a computer over a network If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK MAKE SURE THE
  • Lexmark Impact S305 | User's Guide - Page 104
    host and device are communicating. Select the printer from the computer or the computer from the printer. Photos do not transfer from a memory card across a wireless network If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: MAKE SURE
  • Lexmark Impact S305 | User's Guide - Page 105
    Network (VPN)" on page 120 • "Resolving intermittent wireless communications issues" on page 120 Wireless troubleshooting checklist Before beginning to troubleshoot the wireless printer, verify the following: • The printer, the computer, and the wireless access point are all plugged in and turned on
  • Lexmark Impact S305 | User's Guide - Page 106
    reinstalling the software. Before you reinstall the software, check the troubleshooting checklist, and then do the following: TURN THE ACCESS POINT (WIRELESS ROUTER) OFF AND THEN BACK ON Wait one minute for the printer and computer to reestablish the connection. This can sometimes refresh network
  • Lexmark Impact S305 | User's Guide - Page 107
    having trouble printing, then try placing the computer and printer no more than 100 feet apart. CHECK THE WIRELESS SIGNAL QUALITY Print a network setup page and check the signal quality. If the signal quality is listed as good or excellent, then another factor is causing the problem. Troubleshooting
  • Lexmark Impact S305 | User's Guide - Page 108
    the SSID of the computer and SSID of the printer. If the SSIDs are the same, then the computer and the printer are connected to the same wireless network. If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the computer. Troubleshooting 108
  • Lexmark Impact S305 | User's Guide - Page 109
    safe place for future reference. MAKE SURE YOUR OS IS COMPATIBLE WITH WIRELESS PRINTING THROUGH AIRPORT The printer supports wireless printing only through AirPort base stations for Mac OS X version 10 ON BOTH THE COMPUTER AND THE PRINTER USB ports are marked with the symbol. Troubleshooting 109
  • Lexmark Impact S305 | User's Guide - Page 110
    series. If you have any doubts, look for an updated version of the printer software on our Web site. For more information, see "Installing the printer software" in the User's Guide. You can access the User's Guide from the link at the bottom of the installation screen. RECONNECT THE POWER SUPPLY
  • Lexmark Impact S305 | User's Guide - Page 111
    and computer are configured correctly, and the wireless network is working, but the printer will not print wirelessly, then a firewall could be the problem. If there is a firewall (other than the Windows firewall) on the computer, try one or more of the following: • Update the firewall using the
  • Lexmark Impact S305 | User's Guide - Page 112
    Press Enter, or click OK. The printer folder opens. 4 Right-click the new printer; from the menu, select Use Printer Online. 5 Close the Printers or Printers and Faxes window and try printing again. SELECT THE WIRELESS PRINTER You may need to select the wireless printer from your computer to use the
  • Lexmark Impact S305 | User's Guide - Page 113
    range potentially doubles in 802.11n networks. The range of your wireless network depends on many factors, including the abilities of your router and network adapters. If you are having trouble printing, try placing the computer and printer no more than 100 feet apart. You can find the strength
  • Lexmark Impact S305 | User's Guide - Page 114
    abilities of your access point and wireless network adapters. If you are having trouble printing, then try placing the computer and printer no more than 100 feet apart. the documentation that came with the wireless network, or contact the person who set up your wireless network. Troubleshooting 114
  • Lexmark Impact S305 | User's Guide - Page 115
    printer to operate on the network. For more information, see "How do I find the MAC address?" on page 83. PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING For Windows printer did not connect to the wireless network. Turn off and then restart the printer connection from the ones shown. e Right
  • Lexmark Impact S305 | User's Guide - Page 116
    pane, choose Network. c From the Active Services list, choose AirPort. The bottom pane lists problem. MAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER For Windows users 1 Obtain the printer IP address. a From the printer, print a network setup page. For more information, see the User's Guide
  • Lexmark Impact S305 | User's Guide - Page 117
    the list. 3 Navigate to: Printer Home > select your printer > Settings tab > Wireless setup utility Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. 4 Follow the instructions on the computer screen. Troubleshooting 117
  • Lexmark Impact S305 | User's Guide - Page 118
    printer and the laptop to attach to the network, there may be a problem with your wireless network. Make sure that the laptop and printer have both received IP addresses: For Windows . 4 If you are connected over a wireless network, choose AirPort from the Active Services list. Troubleshooting 118
  • Lexmark Impact S305 | User's Guide - Page 119
    this, refer to the manual that came with your wireless router for more information. If the printer and computer have valid IP addresses and the network is operation correctly, continue troubleshooting. MAKE SURE THE WIRELESS PORT IS SELECTED Note: This solution applies to Windows users only 1 Click
  • Lexmark Impact S305 | User's Guide - Page 120
    the system support person for printer works for a short time and then stops working, although apparently nothing has changed on your wireless network. Many different issues can interrupt network communications, and sometimes more than one problem the connections manually using the Windows VPN Client.
  • Lexmark Impact S305 | User's Guide - Page 121
    wireless networks use the SSID that the router was originally configured by the manufacturer to use. Using the default SSID can cause problems when more than one network is operating in the same area with the same SSID. The printer work your wireless router has to do. Refer to the manual that came
  • Lexmark Impact S305 | User's Guide - Page 122
    link. 7 Type the IP address you want to assign to the printer in the IP Address field. 8 Click the Submit button. The manual that came with your wireless router if you are not sure how to reach the manufacturer Web site. CHECK FOR WIRELESS ADAPTER UPDATES If you are having trouble printing from one
  • Lexmark Impact S305 | User's Guide - Page 123
    in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. If you don't have access to
  • Lexmark Impact S305 | User's Guide - Page 124
    in accordance with the instructions, may cause harmful interference to try to correct the interference by one or more of the following measures: • point of purchase or service representative for additional suggestions. shielded and grounded cable such as Lexmark part number 1021294 for USB attach.
  • Lexmark Impact S305 | User's Guide - Page 125
    Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232-3000 Hinweis zum GS-Zeichen Modell 101, 10E, 11n, 1En Gerätetyp 4443
  • Lexmark Impact S305 | User's Guide - Page 126
    of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities
  • Lexmark Impact S305 | User's Guide - Page 127
    table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is
  • Lexmark Impact S305 | User's Guide - Page 128
    service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark
  • Lexmark Impact S305 | User's Guide - Page 129
    state public utility commission, public service commission, or corporation commission for sources. This has been identified as a major nationwide problem. It is recommended that the customer install an . An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL
  • Lexmark Impact S305 | User's Guide - Page 130
    User Instructions. The services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service manual call initiation, and • one call attempt and the beginning of another. Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark
  • Lexmark Impact S305 | User's Guide - Page 131
    Schweiz Zeitsteuertakte übertragen werden. Die Verwendung des Lexmark Filters ist obligatorisch, da in allen analogen wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters, for example, but not limited to, wireless
  • Lexmark Impact S305 | User's Guide - Page 132
    antenna is strictly prohibited per regulations of Industry Canada. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to
  • Lexmark Impact S305 | User's Guide - Page 133
    Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium 55022 and safety requirements of EN 60950. Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council
  • Lexmark Impact S305 | User's Guide - Page 134
    šuje, že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Deutsch Hiermit erklärt
  • Lexmark Impact S305 | User's Guide - Page 135
    licensed for, and designed to work with only genuine Lexmark ink cartridges for the life of the patented printer. I agree to: (1) use only genuine Lexmark ink cartridges with this printer (except I may use replacement cartridges made by Lexmark but sold without single use terms as described in the
  • Lexmark Impact S305 | User's Guide - Page 136
    that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the
  • Lexmark Impact S305 | User's Guide - Page 137
    , its affiliates, and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you. Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide
  • Lexmark Impact S305 | User's Guide - Page 138
    by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with Cartridge License Agreement does not apply to cartridges included within the printer boxes of XX75 Series products (including but not limited to models
  • Lexmark Impact S305 | User's Guide - Page 139
    printer control panel 2-sided/Eco-Mode 15 Back 16 Cancel 16 Color wireless settings after installation (Windows) 67 checking an unresponsive printer 90 checking ink levels 86 checklist before you troubleshoot 90 memory card troubleshooting 103 cleaning exterior of the printer images on one sheet 54
  • Lexmark Impact S305 | User's Guide - Page 140
    12 using genuine Lexmark 11 ink levels checking 86 inserting a memory card or flash drive 39 installation cable 77, 78 installing network printer 84 installing optional software 23 installing printer on wireless network (Macintosh) 65 on wireless network (Windows) 65 installing printer software 25
  • Lexmark Impact S305 | User's Guide - Page 141
    on printed image 99 printer sharing 73 sharing in Windows 73 printer control panel 9 using 15 printer does not print wireless 111 printer does not print wirelessly 111 printer does not respond 95 printer printing blank pages 94 printer problems, basic solutions 90 printer software installing 25
  • Lexmark Impact S305 | User's Guide - Page 142
    printing 31 scanning 56 transparencies 29 troubleshooting checking an unresponsive printer 90 contacting technical support 90 Service Center 90 solving basic printer problems 90 wireless network 105 troubleshooting, copy scanner unit does not close 101 troubleshooting, copy and scan cannot scan to
  • Lexmark Impact S305 | User's Guide - Page 143
    setting up wireless printing 64 installing printer on (Macintosh) 65 installing printer on (Windows) 65 interference 80 resolving communication problems 120 security 63 security information 76 signal strength 79 SSID 75 troubleshooting 105 types of wireless networks 78 wireless network compatibility
  • Lexmark Impact S305 | User's Guide - Page 144
    Wi-Fi indicator light is still orange 113 Wi-Fi indicator description of colors 66 light is not lit 111 Wi-Fi indicator light is blinking orange 114 Wi-Fi indicator light is green printer does not print 111 Wi-Fi indicator light is still orange 113 Wi-Fi Protected Setup 71 using
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Impact S300 Series User's Guide
November 2010
www.lexmark.com
Machine type(s):
4443
Model(s):
101, 10E, 11n, 1En